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HomeMy WebLinkAbout10-10-14 - Bozeman - Regs Policies Evaluation City of Bozeman Request for Proposals Evaluation of Regulations and Policies Related to Affordable Housing October 10, 2014 Nan McKay & Associates 1855 Gillespie Way El Cajon, CA 92020 City of Bozeman 2 RFP: Evaluation of Regulations and Policies related to Affordable Housing Table of Contents Cover Letter ........................................................................................................... 3 Section 1: Project Summary ...................................................................................... 4 Section 2: Company Description/Capability ............................................................... 5 2.1 Organization .......................................................................................................................................... 5 2.2 Customer Service ..................................................................................................................................... 6 2.3 Familiarity with Regulations ........................................................................................................................ 7 2.4 Financial & Other Resources ...................................................................................................................... 7 Section 3: Informational Content ............................................................................... 8 3.1 Principals ................................................................................................................................................ 8 3.2 Project Team ......................................................................................................................................... 10 Section 4: References ............................................................................................ 16 Section 5: Investment ............................................................................................ 18 Section 6: Outline of Services ................................................................................. 19 6.1 Public Participation ................................................................................................................................. 20 6.2 Reports and Meetings ............................................................................................................................. 20 6.3 Deliverables .......................................................................................................................................... 20 Section 7: Attachments .......................................................................................... 21 7.1 Submission Form .................................................................................................................................... 22 7.2 Statement of Non-Discrimination ............................................................................................................... 24 City of Bozeman 3 RFP: Evaluation of Regulations and Policies related to Affordable Housing Cover Letter October 9, 2014 City of Bozeman Attn: Stacy Ulmen 121 North Rouse Ave, Suite 202 Bozeman, MT 59771 Dear Ms. Ulmen: Nan McKay & Associates, Inc., (NMA) is pleased to submit our proposal in response to the City of Bozeman’s Request for Proposals to provide an Evaluation of Regulations and Policies related to Affordable Housing. NMA, a leader in the affordable housing industry for more than thirty years, is a professional services firm that offers consulting, program management, financial management, training, tools, and technology solutions to housing agencies throughout the nation. NMA is a privately owned corporation incorporated in the state of California and a certified small, Women-Owned Business Enterprise (WBE). Our corporate office is located in the San Diego area and we have offices in Chicago, Florida, and South Carolina. NMA employs over 292 full-time staff members as well as seventy-five (75) contractors who specialize in a variety of affordable housing issues. To discuss the proposal, or if you need clarification or further information, please contact me at cvaughan@nanmckay.com or 843-837-2566. Sincerely, Carrol M. Vaughan Vice President, Professional Services Nan McKay and Associates, Inc. City of Bozeman 4 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 1: Project Summary NMA is prepared to provide the City of Bozeman (COB) with professional consulting services related to conducting an evaluation of regulations and policies related to affordable housing. For this proposed project, Catherine Ures, an experienced NMA consultant, will be assigned to work with the City of Bozeman and complete the required scope of work within the timeframe outlined in the RFP. Ms. Ures will work closely with the COB both onsite and offsite to review, conduct assessments and provide recommendations on various current ordinances and policies. She will meet with appropriate staff members and provide weekly progress reports to ensure the City is informed and the project schedule is met. At the end of the engagement, Ms. Ures will present the finalized documents and report to the COB Commission. NMA will provide two hard copies, and one PDF version, and an editable electronic version of all preliminary and final documents. City of Bozeman 5 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 2: Company Description/Capability For over thirty years, NMA has been a leader in providing professional services including consulting, training, direct program management, and performance improvement tools to housing agencies throughout the nation. We provide our clients, which include 98% of all housing authorities in the country, with efficient service to achieve performance excellence at the individual staff member, property and overall agency levels. NMA’s subject matter experts, current on Federal U.S. Department of Housing and Urban Development (HUD) housing program regulations as well as industry best practices, ensure our professional services are up-to- date and relevant to the changing demands in the industry. NMA not only studies, trains, and consults on organizational effectiveness, we incorporate industry leading quality management techniques into our own organization. Leadership, strategic planning, fact- based decision making, accountability, process/procedure definition and monitoring, innovative use of technology, and strong focus on positive results and measurable outcomes have allowed NMA to expand its brand and position as the leader in the industry. NMA has provided professional services to all sizes of agencies, including many of the largest agencies in the nation. Our firm has also provided asset management, financial management and financial reporting services, consulting and training services to HUD. 2.1 Organization NMA is a full-service firm that offers consulting, program management, financial management, training, tools, and technology solutions to housing agencies operating public housing and Section 8/Housing Choice Voucher (HCV) programs throughout the nation. NMA staff not only understand the complexities of HUD regulations and operational best practices; they also have real life professional experience in the field and a commitment to ensuring housing authorities have available resources to reach their goals of providing housing assistance to the community they serve. NMA expertise includes program and operational assessment, compliance reviews, quality control, technical assistance, program management, financial management, Moving to Work (MTW) consulting, policies and procedure development, Administrative Plan and Admissions & Continued Occupancy Plan (ACOP) development, Fair Housing and 504 consulting, regulatory training, staff coaching, and mentoring. NMA has provided these services to all sizes of agencies, including many of the largest agencies in the nation. We balance regulatory know-how with operational experience to provide our clients with the skills and knowledge necessary for high performance. City of Bozeman 6 RFP: Evaluation of Regulations and Policies related to Affordable Housing NMA is in the customer service business, we just happen to work in assisted housing too. 2.2 Customer Service NMA is guided by its values, the foremost being customer service as described in our customer service mission statement: We are committed to honest and ethical behavior, and our customers deserve nothing less than that at all times. At NMA, we treat customers with empathy, dignity, and respect. No matter what our customers expect from us, by being earnest and responsive, we will exceed those expectations every time through our actions no matter what the outcome. Customer Service 360 NMA’s commitment to customer service encompasses the entire customer experience from pre-visit communication, to greetings to wait times, to transactions, to follow up. NMA will track the following areas to determine the client satisfaction: Responsiveness Response Accuracy Timely Resolution Staff Presentation Opportunities to Improve Customer Experience City of Bozeman 7 RFP: Evaluation of Regulations and Policies related to Affordable Housing 2.3 Familiarity with Regulations NMA is well known for its knowledge and ability to interpret and assist housing professionals to understand and apply the various regulations and requirements for Federal housing programs. NMA is currently working on a major HUD initiative as a subcontractor to Deloitte and has contracted directly with the HUD on a number of projects including conducting stop loss assessments for housing agencies across the country. Not only does NMA consult with many PHAs, we also work directly with HUD. NMA was recently awarded, as part of a collaboration, the contract to update the HCV Guidebook. The HCV Guidebook has not been updated in over ten years. Awarding this contract to NMA demonstrates HUD’s confidence in NMA’s reputation as the most knowledgeable firm with regard to the housing program. In addition to the HCV Guidebook, our team has been assisting HUD with the envisioning, planning and development of the Next Generation Management System (NGMS) which is focused on the HCV program initially. We have also assisted with the envisioning of additional wait list administration policies for the HCV program. These two engagements will keep NMA abreast of all new HCV program regulations, tools and direction. 2.4 Financial & Other Resources NMA has the internal management, financial, information technology, accounting, and systems resources necessary to effectively implement and manage the components of this project. At present NMA has a Line of Credit of $750,000, along with working capital of approximately $2,000,000. City of Bozeman 8 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 3: Informational Content NMA is recognized as one of the most effective, strategic and knowledgeable professional service companies in the affordable housing industry. Our continued growth in the affordable housing industry is due to our strong client focus as well as our commitment to performance excellence. Our team of subject matter experts provides exceptional administrative support for all of our engagements across the country. In all of our engagements, NMA believes in developing strong partnerships within the local community; to not only hire locally but to become part of the communities we serve. 3.1 Principals John McKay, Chief Executive Officer (CEO), has been with NMA since 1998, and has served as the CEO since 2007. Mr. McKay has considerable experience with public housing agencies across the country, HUD, and many private sector organizations. Mr. McKay also led the initiative that brought the first fully functional Performance Management System to the housing market. Mr. McKay has had the opportunity to work with most housing software providers first hand through program management projects or through technical assistance provided directly to the software company. Additionally, Mr. McKay leads the development of the NMA software suite, focusing on operational efficiency systems including online recertifications, waiting lists, and other systems that integrate in with housing authorities full software packages. Mr. McKay is a Malcolm Baldridge Performance Excellence Senior Examiner and has assessed, analyzed, and provided feedback to some of the country’s most well run private and public organizations. Raymond Adair, MBA, CGFM, is the Vice President of Finance and a Senior Associate for NMA. He has been with the company for twenty years. In his role as Senior Associate, he directs the financial and accounting services offered by the company to its national clients. He has a wide range of experience in the finance and accounting area both for private companies and for governmental entities. He is considered one of the public housing industry’s leading experts in the areas of financial management and accounting for HUD’s Public Housing, HCV and Capital Fund programs. He has provided technical assistance, conducted fiscal reviews, and accounting and policy reviews for various housing authorities around the country. In addition, he has extensive knowledge of HUD fiscal requirements for various grant programs, HUD’s online systems (VMS, and FASS-PHA), the use of fee-for-service and the preparation of indirect cost allocation plans. City of Bozeman 9 RFP: Evaluation of Regulations and Policies related to Affordable Housing Carrol Vaughan, Vice President of Professional Services, joined NMA in 2012, following her tenure at the San Diego Housing Commission (SDHC) where she served as the Executive Vice President and Chief Operating Officer (COO). While at SDHC she developed the agency’s first business plan, focusing on using the agency’s portfolio to develop additional resources for needed affordable housing. The initial goal of the business plan was achieved when the SDHC was approved to convert its public housing portfolio to tenant based vouchers, while retaining the physical asset of the housing units. Two years later, the agency’s business plan outlined steps to attempt to reactive the agency’s MTW status, which had been inactive for five years. Ms. Vaughan advocated with HUD in DC for reactivation and was successful in receiving HUD approval to reactivate the MTW status. As COO, she implemented a performance based pay-for-performance system at the Housing Commission, establishing measurable goals used to determine level of compensation and bonuses for all staff, union represented and exempt. She also oversaw many internal initiatives to further improve each of the operating divisions’ performance to better serve SDHC’s stakeholders. Dorian Jenkins, Vice President of Program Management, is an leader with a keen understanding of public housing operations as a result of his experience working through the Public Housing Authority (PHA) ranks, starting out many years ago as a Housing Specialist and eventually rising to become an industry recognized Executive Director at the Los Angeles County Housing Authority. Mr. Jenkins has over twenty years low-income housing experience and currently leads NMA’s Program management contracts in Florida and Chicago. Under Mr. Jenkins’ leadership, the program management division has positioned NMA at the forefront of program management, staff augmentation, and performance management as PHAs look for opportunities to streamline operations. Michael Petragallo, Vice President of Inspection Services, is responsible for the successful completion of over one million HQS inspections. Mr. Petragallo has also developed and supervised HQS, UPCS, and QC inspections and contracts for PHAs throughout the country, while maintaining an active presence in the field. Mr. Petragallo has experience with direct technical consulting, special inspection projects to address construction and rehabilitation, and developing technical solutions for lead-based paint abatement programs. City of Bozeman 10 RFP: Evaluation of Regulations and Policies related to Affordable Housing 3.2 Project Team Ms. Carrol Vaughan, Vice President of Professional Services will oversee and manage the project to ensure all tasks are completed to COB’s complete satisfaction. All NMA team members are trained internally to instill NMA expertise, and commitment to providing our clients the highest quality services, products and overall satisfaction. In addition, each of the technical staff is required to participate at least once each year in a learning opportunity to maintain their professional expertise and credentials. Annual performance evaluations include individual goals for the following year and quarterly meetings are held with each person to discuss progress in meeting goals or barriers encountered. The following personnel will be assigned to this project: Carrol Vaughan Engagement Manager Catherine Ures Consultant City of Bozeman 11 RFP: Evaluation of Regulations and Policies related to Affordable Housing 3.2.1 Project Team Resumes Carrol Vaughan Project Role: Executive Sponsor & Engagement Manager Ms. Vaughan has over thirty years of experience in the affordable housing industry. As our Vice President, Professional Services, she ensures that NMA offers high- quality consulting, training, and products that help housing agencies better serve their communities. Prior to joining NMA, Ms. Vaughan served as the Executive Vice President & Chief Operating Officer with the San Diego Housing Commission. ere she served as the Executive Vice President and Chief Operating Officer (COO).At the Housing Commission she was responsible for all housing programs, along with operation functions, including organizational development & training, planning & policy development, community relations, financial services and information technology. Some of her accomplishments at SDHC include: developing the agency’s first strategic and business plan, leading its public housing disposition efforts; implementing the restructure of the organization to better focus on growing its portfolio using private sector financing and development techniques; and developing online measurement tools to tie employee performance to compensation levels. Ms. Vaughan was formerly with NMA from 1996 to 1999, and before that served in leadership roles with housing agencies in North Carolina and Kentucky. Experience Nan McKay & Associates El Cajon, CA, 2011 to Present Vice President, Professional Services  Oversees consulting services, all professional development and real property services training, and products. Also responsible for business development, sales and strategic marketing. San Diego Housing Commission, San Diego, CA, 1999 to 2011 Executive Vice President & Chief Operating Officer  Provided leadership of all operations of high performing housing agency, including housing programs (asset management, Section 8 {14,700 Housing Choice Vouchers, Moderate Rehabilitation, Project Based Vouchers, VASH}, real estate development, workforce and economic development initiatives, housing finance, homeownership programs) and for operating functions (human resources, community relations, planning/policy, financial management (budget $325 million), organizational development, information technology). Nan McKay & Associates, Inc., El Cajon, CA, 1996 to 1999 Vice President, Business & Professional Development  Directed business development, marketing & training services division of this nationally renowned training firm. City of Bozeman 12 RFP: Evaluation of Regulations and Policies related to Affordable Housing San Diego Housing Commission, San Diego, CA, 1989 to 1996 Deputy Executive Director  Last assignment was in Operations Division, which included Organizational Development & Training, Financial Management, Human Resources, Equal Opportunity & Contracting, and Information Systems. Statesville Housing Authority, Statesville, NC, 1987 to 1989 Executive Director  Responsible for administration of public housing and Section 8 programs. Staff of 32, budget of $5.5 million. Directly involved in management of housing sites as well as day-to-day field operations for programs.  Implemented a performance standard/evaluation system based on quantitative performance standards for each employee that addressed the annual goals and objectives of the Authority. Appalachian Foothills Housing Agency, Inc., Ashland, KY, 1979 to 1987 Executive Director  Responsible for development, management and monitoring of affordable housing programs for 18 counties in Kentucky. Programs included rental assistance, Section 202, community development block grants, bond financing for single family home mortgages, site development grants, JTPA programs, mortgage loan origination. City of Ashland, KY, 1977 to 1979 Programs Coordinator  Responsible for implementation and monitoring of Section 8 programs, CDBG, housing and historic preservation grants. Education Anna Maria College Masters of Public Administration State University of New York Bachelor of Arts, Psychology Certifications & Achievements  Who’s Who in Finance & Industry  Public Housing Manager Certification (PHM) City of Bozeman 13 RFP: Evaluation of Regulations and Policies related to Affordable Housing Catherine J. Ures Project Role: Consultant Ms. Ures, a consultant with NMA has over 10 years experience working with affordable housing and non-profit organizations. As a consultant and project leader, Ms. Ures successfully coordinates with a multiple cities and organizations to develop and implement policies, operating procedures and procurement strategies. Ms. Ures was contracted to work with the City of Joplin where she developed, structured and facilitated the implementation of three successful affordable housing programs, one of which has been recognized as a model program by HUD. Utilizing her vast experience and knowledge of various housing programs and municipal legal requirements, Mr. Ures frequently interfaces with City Staff, local interest groups and non-profits to identify and address the needs of the communities. Work Experience Deloitte & Touche, LLP 2013 to 2014 Senior Consultant, City of Joplin  Deloitte has been contracted by the City of Joplin to assist with the administration and regulatory compliance of a $45 million Community Development Block Grant –Disaster Relief (CDBG-DR) grant award.  Developed, structured, and facilitated the implementation of three successful Affordable Housing Programs which leveraged CDBG-DR funding: Homebuyer Down Payment Assistance Program, Housing Rehabilitation Program, and a Rental Assistance Program. The Homebuyer Down Payment Assistance Program has been recognized as a model program by HUD.  Developed program documents and procedures for all associated housing and infrastructure projects utilizing the CDBG-DR grant. Interfacing with City staff, local interest groups and non-profits to identify housing need; guide and program for future housing development. Provide financial and contractual oversight for the all current projects outlined in the City of Joplin’s CDBG Action Plan. Senior Consultant, ProjectSEARCH  Project SEARCH serves people with disabilities through innovative workforce and career development. Deloitte’s work is a pro-bono effort to enhance the business structure of the organization.  Managed, developed, and structured a procurement strategy and template for the non-profit organization to use to procure an updated data system. Facility Lead Consultant, International Diplomatic/Military Organization  Deloitte developed an operational plan for the client’s new headquarters (HQ), assisting in deciding the relevant mix of insourced vs. outsourced activities and capabilities. City of Bozeman 14 RFP: Evaluation of Regulations and Policies related to Affordable Housing  Led the effort to develop an organizational and operational blueprint for operations & maintenance, logistics, and sourcing activities – incorporating current industry standards and leading practices, while taking into account client-specific requirements and constraints.  Managed the baseline and benchmarking efforts, data collection, evaluation and analysis for all components of the organizational and operational blueprint. Schedule Management Team, VA/DoD-iEHR/IPO  Deloitte assisted the Department of Defense and the Veterans Administration with the integration of their existing electronic health record systems.  Managed three Integrated Project Schedules (IPS), and worked directly with clients to update project progress and produce analysis of key issues.  Created tools, templates, and standard operating procedures to streamline the scheduling teams’ responses to various required reporting documents. All functions were performed in an Agile work environment. Project Manager, Deloitte Veterans Hiring Initiative  The Deloitte Veterans Hiring Initiative WebEx Case Study effort has been recognized for its successful interview preparation sessions for incoming Veterans.  Created the program to assist incoming veterans prepare for the case study portion of the Deloitte interview process.  Led a team of three Deloitte professionals and developed a training deck with model case study scenarios. The 90 minute prep course was used by both Commercial and Federal practices. City of Palm Desert Redevelopment Agency, Palm Desert, CA 2002 to 2011 Senior Management Analyst  Created and brokered an innovative, long-term research agreement with the University of California, Irvine, California Institute for Telecommunications and Information Technology, leveraging a technology incubator studying the long-term social and material effects of energy usage and the viability of energy efficiency tools.  Served as the Project Manager for several multimillion dollar projects.  Manage and provide oversight for all associated professional service contracts, including engineering and financial services.  Successfully implement and enforce a Disposition & Development Agreement and Operations & Maintenance Agreement affecting approximately 5,000 residents. Vigorously represented the city’s interests through the developer’s bankruptcy process; spearheading a comprehensive, ongoing community outreach program.  Successfully managed and negotiated the Owner Participation Agreement and all associated contractual amendments over the seven-year life of the project which leveraged joint funding from both the Redevelopment Agency and private developers.  Instrumental in redesigning the development process from one that was inefficient and stovepiped, to one that is collaborative and multi-functional. City of Bozeman 15 RFP: Evaluation of Regulations and Policies related to Affordable Housing City of Palm Desert Percentage for Art Program, Palm Desert, CA 2001to 2002 Project Coordinator  Administered public commission; responsible for annual budget and policy implementation.  Worked with private developers to place art in both public and private developments.  Successfully coordinated the installation of a rotating public art exhibition in the city; the Peter Voulkos Public Exhibition was ranked third in the nation by Art In America Magazine. OCE USA, Incorporated, Los Angeles, CA 200 to 2001 Account Manager  Managed fifty sales and services accounts in the Los Angeles area Education University of Southern California Bachelor of Arts, Urban and Regional Planning & Development University of Southern California Masters of Public Administration Certifications & Achievements  Urban Land Institute  Certified Scrum Master City of Bozeman 16 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 4: References Seattle Housing Authority Description of Work Performed & Deliverables Provided Contract Dates: 5/1/2013 – 10/31/2014 Population: 17,324 Units/Vouchers NMA is currently providing the Seattle Housing Authority with consulting services related to revising and developing policies to meet the needs of Seattle’s local community. By utilizing our standard “Model ACOP”, NMA redeveloped SHA’s plan, creating a user friendly public housing policy manual. NMA works closely with SHA to identify all policies in place for each of the different types of subsidies administered by SHA’s Operations division. Contact: Sarah Barnes Phone: 206-239-1500 Address: 190 Queen Anne Ave N Seattle, WA 98109 Email: sbarnes@seattlehousing.org District of Columbia Housing Authority Description of Work Performed & Deliverables Provided Contract Dates: 3/13/2014 – 6/1/2014 Population: 23,335 Units/Vouchers NMA was contracted by the District of Columbia Housing Authority to provide partnership services related to writing and revising administrative and programmatic procedures for the Housing Choice Voucher Program (HCVP). NMA reviewed DCHA’s existing procedures, drafted new procedures and workflows to ensure compliance with current policies, and conducted workshops with HCVP management and front line staff to address needs and facilitate timely completion. NMA ensured that all policies and procedures were in compliance with HUD regulations. Contact: Ron McCoy Phone: 202-435-3314 Address: 1133 N. Capitol St Washington, DC 20002 Email: rmccoy@dchousing.org City of Bozeman 17 RFP: Evaluation of Regulations and Policies related to Affordable Housing City of Joplin Description of Work Performed & Deliverables Provided Contract Dates: 2/1/2014 – 9/30/2015 Population: 50,789 NMA has experience running one of the most successful Community Development Block Grant-Disaster Recovery (CDBG-DR) home buyer assistance programs in the country. The Joplin Home Buyer Assistance Program (JHAP) offers up to $30,000 of down payment and closing cost assistance to eligible applicants for purchase of a home in the Tornado Zone (the area of Joplin most impacted by the tornado). As administrators of the JHAP program, NMA is responsible for developing the policy manual and standard operating procedures to ensure the City’s program is operated in compliance with Federal law. NMA also developed an effective custom workflow, electronic document management, and data management system within thirty days of taking over administration of the program. This system helps manage and monitor the timely completion of all work steps required to move an applicant through the income approval, environmental review, and closing processes. Contact: Patty Heagel Phone: 417-624-0820 ext. 570 Address: 602 S. Main Joplin, MO 64801 Email: pheagel@joplinmo.org City of Bozeman 18 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 5: Investment Resource Cost Professional Fees $23,895 Other Direct Costs Travel, Lodging, Per Diem $4,571 Project Total – Not to Exceed $28,466 For COB’s reference, provided below is NMA’s hourly pricing breakdown. NMA bases charges on the specific needs of the client rather than the classification of the staff member. Resource Hourly Rate Executive Consultant $250 Supervising Consultant $195 Technical Advisor $165 Sr. Consultant/Sr. Financial Consultant $150 Consultant II/Financial Consultant II $140 Consultant I/Financial Consultant I $130 IT Senior Consultant $175 IT Consultant $150 Sr. Project Manager $150 Project Manager $130 Project Coordinator $96 Training Consultant $115 Housing Analyst II $110 Housing Analyst I $105 Program Analyst $90 Program Assistant $80 Research Assistant $80 Housing Specialist II $55 Housing Specialist I $45 Administrative Assistant $28 City of Bozeman 19 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 6: Outline of Services For this proposed project, Catherine Ures, an experienced NMA consultant will work both offsite and onsite for the City of Bozeman. While onsite, Ms. Ures will meet with appropriate City staff to discuss current regulations and policies related to affordable housing and various options the City may want to consider. This work will include:  Review and assessment of the City’s currently suspended Workforce Housing Ordinance (WFH)  Review and assessment of the City’s Planned Unit Development Ordinance with regard to points awarded for affordable housing  Recommendations regarding the efficacy of the WFH ordinance and PUD ordinance  Recommendations on the appropriateness of an Inclusionary Zoning program for the City of Bozeman and best practices of other cities for consideration.  Alternatives to current City policy  Analysis of affordable housing outcomes associated with recommended policies Project Schedule Contract Execution 10/24/2014 Project Kickoff Call 10/27/2014 Review of Current Ordinances & Policies 11/3/2014 – 11/5/2014 Onsite Meeting to Discuss Options 11/17/2014 – 11/20/2014 Drafting of Various Ordinances & Policies Ensuring compliance with Federal, State & Local Laws 11/25/2014 – 1/5/2014 Onsite Public Input Process & Review of drafts 1/9/2015 – 1/22/2015 Finalize documents 1/23/2015 – 2/2/2015 Onsite Commission Presentation 2/9/2015 City of Bozeman 20 RFP: Evaluation of Regulations and Policies related to Affordable Housing 6.1 Public Participation NMA will work closely with the Community Affordable Housing Advisory Board (CAHAB), City Staff, interested organizations and the public to complete the proposed work. As part of NMA’s commitment to customer service and mission to deliver proven results for the affordable housing industry, NMA will provide a transparent public process that engages interested community partners. 6.2 Reports and Meetings To ensure successful outcomes and client satisfaction, NMA consultants remain accessible throughout the duration of each assigned project. The NMA consultant will provide the COB with weekly progress updates and be available to answer any questions or concerns the City Staff may have during the engagement as well as be available for follow up discussions as needed. 6.3 Deliverables At the end of the engagement, NMA will provide two hard copies, and one PDF version, and an editable electronic version of all preliminary and final documents. City of Bozeman 21 RFP: Evaluation of Regulations and Policies related to Affordable Housing Section 7: Attachments City of Bozeman 22 RFP: Evaluation of Regulations and Policies related to Affordable Housing 7.1 Submission Form City of Bozeman 24 RFP: Evaluation of Regulations and Policies related to Affordable Housing 7.2 Statement of Non-Discrimination