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HomeMy WebLinkAbout13- Subscription Agreement between City of Bozeman and AV Capture All 0 C a ptu re A I I Dg'r,•I Re,Crm0jj!solohlons w 13(r,-rrtlihrod Agw rid rrr.^G SUBSCRIPTION AGREEMENT This Subscription Agreement ("Agreement") entered into on this Vday of July, 2013 ("Effective Date„) between AV Capture All, Inc., a Washington State Corporation having a principal place of business at 8346 83rd Ave SE Olympia, WA 98513 (referred to herein as "Licensor'), and City of Bozeman, MT having a principal place of business at 121 North Rouse Avenue Bozeman, MT 59771 referred to herein as "Subscriber"), collectively referred to as ("Parties"), along with any documents attached hereto or incorporated by reference herein ("Exhibit„), governs Licensor's obligations to Subscriber and Subscriber's rights with respect to Products furnished by Licensor. In consideration of the mutual promises contained herein,the Parties agree as follows: 1. DEFINITIONS 1.1. "Authorized User" means an individual who has Subscriber's permission to use the Licensor's Products. An Authorized User must be a salaried staff employee of Subscriber or person responsible for configuration, administration„ management, and maintenance of electronic computing and storage devices. For purposes of this Agreement, the use of the term "Subscriber"hereinafter shall denote Subscriber and Authorized Users as a single whole. 12. "Billing Document" means an electronic and/or hardcopy document such a safes invoice, purchase receipt, or other document(s) issued by Licensor, which indicates the items, quantities, and prices for Products provided to Subscriber. 1.3. "Billing Period" means the minimum time interval within the Subscription Term, as specified on the Billing Document,for which the Subscription Fee is paid. 1.4. "Content" means the audio, video and metadata digitally captured and stored through the use of Licensor's Products, 1.5. "Hosting" means the storage and delivery of Subscriber's Content. Content may be stored on Subscriber's local capture drive, Subscriber's local network server or Licensor's hosted server. 1.6. "Other Software" means any third party software installed and used on the same computer that Licensor's Products are installed on. 17. "Products"shall mean the software, service and/or hardware manufactured, developed provided, offered and/or licensed by Licensor, (whether free of charge or in exchange for a Subscription Fee, as determined by the Licensor),all as further described in Exhibit A. 1.8. "Subscription" means the receipt of Products by Subscriber, in exchange for payment of the Subscription Fee in compliance with the terms and conditions of this Agreement. "Active Subscription" refers to any Subscriptions (including suspended Subscriptions) that are not terminated. 1,9. "Subscription Fee" means the amount due for each Subscription for each Billing Period during the Subscription Term. The Subscription Fee is described in Exhibit A. The Subscription Fee does not include taxes, ouohzmna dwtiea, p*nakian, intwnosta, shipping charges, and other costs (if any). 1.1& "Subscription Term" means the time period during which Subscriber is entitled to receive Product(s)from Licensor, provided that the terms and conditions of this Agreement are complied with. The Subscription Term is listed in Exhibit A. 1.11. "Support" means service provided by Licensor in association with providing Products to Subscriber for the Subscription Term. 2. SCOPE(]FAGREEMENT 2.1. Licensor shall hereby grant Subscriber the right to obtain' install and usw, for the duration of the Subscription Term, the Products damohbeU herein as indicated on Exhibit A, subject tmthe terms, conditions, and limitations specifically set forth, in this Agreement. 2.2. This Agreement and the attached Exhibits constitute the entire Agreement, Work performed by a third party contractor is NOT part of the terms and conditions of this Agreement, 3. ACCEPTANCE OF THIS AGREEMENT 3.1. This Agreement will become effective upon the Effective Date. The terms of any purchase order or invoice that is issued by either party in connection with this Agreement shall not modify the terms of this Agreement. 4. SUBSCRIBER GENERAL OBLIGATIONS 4A. Subscriber shall inform all of its Authorized Users of the terms and conditions of this Agreement. Subscriber shall enforce their Authorized User's compliance with all the requirements ofthis Agreement. 4.2. Subscriber shall refrain from assigning Authorized User rights to any individuals and/o' legal entities that are not immediate employees of Subscriber un[oou specifically delegated by Subscriber inwriting, and tu take full responsibility for any actions on their part that could lead to abuses mr violations of the terms and conditions nf this Agreement. 4.3 Subscriber shall not use the Content for any unlawful purposes or actions. 4A. Subscriber and Authorized Users will assist Licensor in the installation of Product during norme� business hours by providing the following: (i) sufficient work space for Licensor(ii) access to the Internet for the computer on which the Product(s) is installed (iii) access to the Content storage device and (iv) access tothe Authorized Users so that Licensor may properly brain the Authorized Users. 4.5. Subscriber acknowledges that Liuenuor's Product (other than operating system) is the primary software on the device that Llcenomr'n Product is installed on and that any Other Software in considered secondary. Subscriber shall be solely responsible for any secondary software that conflicts with Lioemnor'm Products. Licensor is not responsible for any loss of Content as a result mf conflicts from Other Software, S. LICENSOR GENERAL OBLIGATIONS 51, Licensor shall provide the Products and services listed on Exhibit A. 5.2. Licensor shall, for the duration of the Subscription Term, promptly notify and provide Subscriber of free Product updates and upgrades that Licensor makes generally available to subscribers of the Products. Such free Product updates and upgrades do not include any custom development qr implementation undertaken un Subscriber's behalf. 5,3. Licensor shall notify Subscriber as soon as reasonably feasible of any intended material change, discontinuation or addition to the Products listed on Exhibit A. Additional terms regarding Product may be described on Exhibit/4. 5A. Licensor shall perform the following duties: (i) assist Subscriber with any and all documentation required to execute this Agreement (ii) assist Subscriber with the download and installation of Licensor'o Products; (iii) train Subscriber and Authorized Users on the features and use of Licenumr'mPmoducts, and (iv) provide support for Lice000r's Products es described below. 5.5. Licensor shall provide the following support for the duration of the Subscription Term: (i) provide Licengor'o contact information: (i) respond within one (1) hour via phone oremail from initial contact from Subscriber; (ii) contact and assist Subscriber with Product updates/upgrades-, and (iii) train new Authorized Users. 5.8. Support required by Subscriber outside of normal business hours may incur additional costs tm Subscriber. 6. TERMS OFPAYMENT 61. At Licensor's discretion, Subscription Fees, reimbursable expenses, interest, and other costs for which Subscriber is obligated may be invoiced together mrseparately, 82 In the event of nonpayment or |sdo payment by Subscriber, Licensor reserves the right to suspend the Subscription pending Subscriber's payment cf all amounts in arrears ortoterminate this Agreement in accordance with Section 12 below, and/or pursue other remedies permitted by law. Subscriber agrees to be responsible and liable for all collection costs incurred as a result of nonpayment mf the Subscription Fees and/or reimbursable expenses, as well as for interest on past due sums at the lesser of the maximum legally chargeable interest rate or 18 percent per annum. 6.3. In the event of early termination of any Subscription or this Agreement, Subscriber agrees to pay Licensor compensation in an amount consisting of the following: (i) any amounts owed by Subscriber in the form of outstanding payments as of the time oftenninatimn� and (ii) fifty (50) percent of the total balance due of the remaining Subscription Term, capped to a maximum of six months. 7. RENEWAL 7.1, Each Subscription associated with this Agreement shall remain in force for the duration of its Subscription Term, unless terminated in accordance with Sectiom(s) Q or 11 below. Licensor shall notify Subscriber mf renewal tonna ninety (90) days prior to the end of the Subscription Term. If a renewal Agreement is not in place by the end of the Subscription Tenn. the Subscription Agreement will continually renew automatically for 3O days not to exceed 12 months of renewals at Licensors current pricing, During any renewal period Subscriber may terminate this Agreement with thirty (30) days written notice to Licensor. Any renewal period shall be governed by the terms and conditions of this Agreement, um[eem modified by terms provided by Licensor to Subscriber prior to the commencement of a renewal term. 72 This Agreement shall remain in full force and effect for as long as any Subscription remains active. 8. VOLUNTARY SUSPENSION OF SUBSCRIPTION 8.1 Whenever e situation may arise where Subscriber needs to suspend the operations for which a particular Subscription is used, Subscriber shall have the right to request that Licensor suspend any or all Subscriptions for a specified period oftime without incurring early termination penalties and reactivation charges. The tomno and conditions for suspension and reactivation of the Subscription(s) shall be made bya written instrument, agreed and signed by both Parties. At no time shall such a Voluntary Suspension be longer than ninety(90)calendar days, 9. TERMINATION OF SUBSCRIPTION 8.1. Either Party may voluntarily terminate any Subscription prior to the expiration date of the Subscription Term, without indicating their reasons for termination, by serving written notice to the other Party no later than thirty (30) days prior to the date of termination. Access to and usage of the Products related to the terminated Subscription shall be prohibited an of the date of termination. Upon termination, with respect tothe Products related tothe Subscription being terminated, Subscriber shall (i) discontinue all use of the Produoto, and components thereof; and (ii) if so required elsewhere in this Agreement or Exhibits, return or destroy any items relating to the Products (including but not limited Uo, media, softwama, hardware, and electronic and printed documentation). 9.2. Any remaining Active Subscriptions shall remain in full force wn|eeu terminated as provided herein. 10. REFUND 1 8.1� In the event of voluntary termination of any Subscription(s) or this Agreement, Licensor ahuO refund to Subscriber the unused portion of the total Subscription Fee pre-paid by Subscriber for the Subscription Tenn for any Subscription(s) being terminated. The unused portion of the Subscription Fee shall be calculated beginning on the thirty-first (31) day after receiving written notice from Subscriber, ]emu any amounts owed by Subscriber for unpaid fees aaof the termination date. 10,2 Should Licensor terminate this Agreement due too breach om the part of Subscriber, Subscriber will not be entitled toa refund. 11. TERMINATION 0F AGREEMENT 11.1. Either Party may voluntarily terminate this Agreement at any time, subject to the provisions ofSection 10. by serving written notice to the other Party mo later than thirty (30) days prior bo the date cftermination. 11-2. Licensor may terminate this Agreement without prior notice in the event of Subscriber's breach of any of the terms and conditions of this Agreement. Alternatively, Licensor may temporarily suspend any or all Active Subscriptions until the breach in cured, provided, hovvever, that if Subscriber fails tm cure the breach within thirty(3O) days after receiving written notice. this Agreement shall automatically terminate without further notice. Access to and usage of the Product related to the suspended Subscription(s) shall be prohibited as of the dote of suspension thereof. Subscriber shall be liable for all baea and costs imomrnsd during the period of such suspension. Upon termination of this Agreement. Subscriber shall (i) discontinue all use of the Product; (ii) if so required elsewhere in this Agreement orExhibits, return or destroy any items relating to the Product (including but not limited to nmedia, softwere, hardm/en*, and electronic and printed documentation); and (iii) provide written notice to Licensor by mail, fax, or email, certifying that Subscriber has complied with this paragraph. 113. Licensor shall not be liable for any expenses incurred by Subscriber as a result of termination of this Agreement as a whole or any Subscription in particular, 11.4� The provisions and terms of this Agreement pertaining to the Parties' financial obligations and liability, and proprietary righto, copyright pu/teotiom, as well as Subscriber ob|k]eiimna relating 10 the termination procedures described herein and any other provision which by its nature should oumive, shall remain in force after any termination of this Agreement as o vvhn|e or any Subscription inparticular, 12. INTELLECTUAL PROPERTY RIGHTS 12,1 The Products, and other items supplied by Licensor may contain authorship materks|o. trademarks, word-marks and other materials that are protected by international conventions and national trademark and copyright laws Licensor represents and warrants that d has and will maintain throughout the Subscription Term lawful rights to the use of all components of its Products including proprietary rights held by third parties AN proprietary rights and rights of ownership shall be reserved to their ow/nerm, including rights of authorship, creation of derivative works (including translation to foreign languages), inclusion in compilations and collective works, diememinmtion, and other rights. Subscriber shall refrain from claiming proprietary rights by virtue of access and use of the Products, and components thereof, 13. CONFIDENTIALITY 13.1. Subscriber acknowledges that by reason of this Agreement herein it may have access to certain confidential information and materials concerning L|censnr'o buainens, plans, methodology, oustomene, technology, and Pvuduct, including without limitation certain information that Licensor considers to be trade secrets ("Confidential Information"). Subscriber agrees that. except in conjunction with the performance nf its obligations contained herein and its obligations pursuant to |avv. Subscriber will not use in any way for its own account or the account nf any third pody, nor disclose to any third party except as may be required by law, any such confidential information revealed to it in written or other tangible form or orally, and which has been expressly identified as confidential by Licensor without the phnv written consent of Licemsor. Subscriber shall take every reasonable precaution to protect the confidentiality of such information, Licensor shall advise Subscriber whether it considers particular information or materials to be confidential. If Subscriber is required to make any disclosure ofLicensor's confidential information, to the extent it may legally da am, it will make reasonable efforts to give advance written notice to Licensor of such disclosure and will use its reasonable efforts to uoouna confidential treatment of such confidential information prior to its diVo|cmun* (whether through protective orders urothenwiae). Each party shall beentitled to disclose the existence of this Agreement 14. FORCEK8AJEURE 14.1. The Parties shall be absolved of liability for delays caused by events beyond the Parties' control. Such events ahmiU include acts ofnatural phenomena, war, popular unrest, epidemics, fire, flood, earthquake and other natural disasters, failures in the operation of computer networks and communications systems, and disruptions in the operation of postal and courier services. 15. DISCLAIMER OFWARRANTIES 15.1� TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. LICENSOR, ITS PARTNERS. AND SUPPLIERS PROVIDE THE INFORMATION AND THE PRODUCTS "AS ]S^ WITH All FAULTS AND DEFECTS THEREIN AND WITHOUT ANY WARRANTIES AND CONO|T|ONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT L|kN|TEO TO, ANY (|F ANY) IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTAB|L|TY, OF FITNESS FOR /\ PARTICULAR PURPDSE, OF RELIABILITY DR AVAILABILITY, OF ACCURACY OR COMPLETENESS OF RESPONSES. OF RESULTS, OF WORKMANLIKE EFF{]RT, AND OF LACK OF NEGL|GEWCE, All WITH REGARD TO THE INFORMATION, SERVICES AND PRODUCTS OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES FOR SUCH |NF0RK44J|DN AND PRODUCTS OR OTHERWISE ARISING OUT OF THE USE OF THE INFORMATION, SERVICES, AND PRODUCTS. THE iWFORMATkON FURNISHED BY LICENSOR MAY BE USED SOLELY FOR REFERENCE PURPOSES IN THE PROCESS OF INFORMATION EXCHANGE AND SHALL BE USED IN ADDITION TOAND IN CONJUNCTION WITH APPLICABLE REQUIREMENTS OF LAVVS, C{}OEG, R0LES, REGULATIONS, OTANDARDG, AND OTHER REQUIREMENTS ESTABLISHED BY AUTHORITIES POSSESSING VARIOUS LEVELS OF JURISDICTION. ALSO, THERE IS NO WARRANTY OR CONDITION OF T|TLE, QUIET ENJDYk4ENT, QUIET P()SSESS|(}N, CORRESPONDENCE TO DESCRIPTION, OR N0N(NFRiNBEKHENT WITH REGARD TOTHE INFORMATION AND PRODUCT PROVIDED. 16- EXCLUSION tJP INCIDENTAL,CONSEQUENTIAL,AND CERTAIN OTHER DAMAGES 16A� TO THE k@AXlK4Uk8 EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR, ITS PARTNERS, OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF CONTENT DR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGL|GENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY VV/\Y RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES FOR SUCH PRODUCT OR OTHERWISE ARISING OUT OF THE USE OF THE PRODUCT, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PRDV|@|()N OF THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT. TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION,STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF LICENSOR, ITS PARTNERS, OR ANY SUPPLIER, AND EVEN IF LICENSOR, ITS PARTNER, OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SUBSCRIBER SHALL REFRAIN FROM ASSIGNING LIABILITY TO LICENSOR FOR USAGE OF THE INFORMATION SUPPLIED, BASED ON THE CIRCUMSTANCE THAT LICENSOR MERELY SUPPLIES THE INFORMATION BUT DOES NOT GENERATE IT, UNLESS EXPRESSLY STIPULATED OTHERWISE, 17, LIMITATION OF LIABILITY AND REMEDIES 17.1. NOTWITHSTANDING ANY DAMAGES THAT SUBSCRIBER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES REFERENCED HEREIN AND All DIRECT OR GENERAL DAMAGES IN CONTRACT OR ANYTHING ELSE), THE ENTIRE LIABILITY OF LICENSOR, ITS PARTNER, AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THIS AGREEMENT OR ANY THEORY OF LIABILITY SHALL BE LIMITED TO THE GREATER OF THE SUBSCRIPTION FEE ACTUALLY PAID BY SUBSCRIBER OR USD10.00. ANY CAUSE OF ACTION BY SUBSCRIBER WITH RESPECT TO ANY PRODUCT PROVIDED MUST BE INSTITUTED WITHIN ONE (1) YEAR OF THE CLAIM OR CAUSE OF ACTION HAVING ARISEN. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. 18. ASSIGNMENT OF RIGHTS 18.1. Subscriber may not assign or sublicense the rights granted under this Agreement to any party, wholly or in part, without Licensor°s prior written consent. Any unauthorized attempt by Subscriber to assign this Agreement or its rights and obligations under this Agreement to a third party shall be deemed null and void and contrary to the terms and conditions of this Agreement. 19. GOVERNING LAW 19.1. This Agreement shall be governed by the laws of the State of Montana. 20. ENTIRE AGREEMENT 201. This Agreement, along with Exhibits and any attachments hereto, constitutes the entire agreement between the Parties relating to the subject matter hereof. Unless specifically stated herein to the contrary, this Agreement does not apply to any other oral or written agreement between the Parties but supersedes all prior written and contemporaneous oral negotiations discussions, commitments, and understandings ("Prior Agreements")with respect to the subject matter hereof. In the event any such Prior Agreement remains in effect to the extent required by applicable law, if there is a conflict between the provisions of this Agreement and such Prior Agreement,the provisions stipulated in the body of this Agreement shall control. 20.2. Failure by either Party to enforce any provision of this Agreement shall not be deemed a waiver of that provision or of any other provision of this Agreement. 21. NOTICES 211. Notices by Parties may be given by means of electronic mail, fax, or by conventional mail, unless otherwise specified in this Agreement. 21.2. All notices to Licensor must be sent to the addresses listed on the following web page: http://www.avcaptureal1.com/PublicPages/Company/ContactUs Rabid/195/Default.aspx 22. REPRESENTATIONSTo induce Subscriber to enter into this Agneement. Licensor makes the following representations: e. Licensor has familiarized itself with the nature and extent of this Agreement, the Scope of Services, and with all 8ouo| conditions and federal, state and |noa| |awa, ordinanoeo, ru|eo, and regulations that in any manner may affect cost, progress or performance of the Scope of Services. b. Licensor represents and warrants to Subscriber that it has the experience and ability to perform the services required by this Agreement; that itwill perform said services in m professional, competent and timely manner and with diligence and skill; that it has the power to enter into and perform this Agreement and grant the rights granted in it and that its performance of this Agreement shall not infringe upon or violate the rights of any third party, whether rights of copyright, trademark, privacy, publicity, |ibe|, slander or any other rights of any nature whatsoever, or violate any federal, state and municipal laws. The CUywviU| not determine or exercise control as to general procedures or formats necessary to have these services meet this warranty. 23. : Licensor will have a policy to provide equal employment opportunity in accordance with all applicable state and federal anti-discrimination laws, naQulutions, and contracts. The Licensor will not refuse employment to a person, bar a person from ennp|oymemt, or discriminate against person in compensation or in a term, condition, or privilege of employment because of naoe, coUor, r*Ugiun, on*ed` political ideas, aex, oge, marital stahue, national origin, actual or perceived sexual orientation, gender identity, physical or mental disabi|ity, except when the reasonable demands of the position require an aga, physical or mental disability, marital status or sex distinction. Licensor shall be subject to and comply with Title V| of the Civil Rights Act of 1964; Section 140, Title 2, United States Code, and all regulations promulgated thareunder. Licensor shall require these nondiscrimination terms of its sub-consultants providing services under this agreement. IN WITNESS WHEREOF,the parties hereto have caused this Agreement to be signed by duly authorized officers or representatives emof the date first above written, AV Capture All,Inc. City mfBozeman, MT By: c�-~--~-- ' By: 8 ` Print Name: Chad Swanson Print Name A, Title: SVP Sales &Ops Title: EXHIBIT A Business TgEms 1. Subscription Term: 07/01/2013-06/30/2016(36 Months) Product/Service LiGS Unit Price Ext'd Amount Legislative Subscription Package- Basic 1 $199.01/Mo $199.111/Mo - Agenda Voting Application (AVA) 1 $0,11/Mo $0.00/Mo - Public Access - 100 Hrs 1 $0.10/Mo $0.11/Mo - Archive - 300 Hrs 1 $Vl/mo $0.01/Mo - LIVE Streaming - 100 Users/Mo 1 Woo/lvlo W11/mo SUB-TOTAL $199.00/Mo TOTAL: 1199 221M2 Optional Annual Pre-Payment Annual Pre-Payment Discount(10%) $(19,"11)/mo/(238,xO)/Yr Annual Pre-Payment Amount 12.14 kLQ/Yj 2. Licensor Representative: Representative Name: Chad Swanson Representative Phone: 888-360-2822 Representative Email: 3. Subscriber Contact Information: - Agency: City of Bozeman, MT - Authorized Representative Name: ou 06 M-(� Nerk - Authorized Repres ntative Email: ca,,W ra)bib��J22;v - Mailing Address: - Street Address; - Phone: -jr)[0- - Fax: (a- 581-—,8 3 q q - Administrative Contact (Name: 01 17�Mpy--,D P �M - Administrative Contact Phone: (t)-. 2--Z-12-0 - Administrative Contact Email: - Accounts Payable Name: - Accounts Payable Phone: - Accounts Payable Email- Subscription Description The AVCA Legislative subscription includes Software,Services�& Support. Software: The :software is a PC desktop application that handles the AN recording, document Kntegredun/synoinA, and publishing online. The application ia designed for use bya clerk to record and publish meetings online easily and efficiently. The software provides an intuitive user interface enabling the Clerk to import Agendas, Minutes and all Council related documents, All documents are attached to theAudio/Viden o*omvding' indexed for searching, and published online for public access. Agenda topics are synchronized to the Audio/Video recording, enabling citizens to jump directly to topics of interest while viewing online. Council members' motions and votes are captured and synchronized ho the recording as well Services: The Services include On-Demand Streaming (Public Access), Archiving (Authorized User Access), and Live Streaming (Public Access). Content that has been dropped into Archive may be made available for Public Access at Subscriber's discretion, Recorded meetings are accessed by the public through the Agency's vveboite, vvMi|e the content is hosted and streamed using AVCA's Content Distribution Network (C[)N). Authorized Users have the ability to log into Subscriber's account to manage published content, make necessary changes, and access optional private sessions not intended for public viewing. Authorized Users have two Ueva|e ofmeourity� administrator and standard user. Administrative users can manage user accounts and all users can retrieve their own credentials iflost. Legislative Basic - This package has limits to the services. 108 hra of on-demand content in Public Access, 300 hrn of content in Archive. 100 umers/mo of Live Streaming. Sauuimna are recorded |ooa||y, then published to cloud storage for hoedng, streaming, and public dissemination, Once the total has hit 100 hro, newly published sessions get published in and the older sessions drop into Archive, Individual sessions can e|vxeya be un-archived and the oldest in public access will drop into Archive to make room. Once the Archive total of 300 hra in hit, the oldest sessions drop into 'dark storage' and are available to the customer upon request. Live streaming is limited to 100 users per calendar month, as defined by publicly addressable UP's. Live streaming in not shut off if the limit is breached, but is only monitored month-to-month, If ounoiabant|y exoeedod, the customer can upgrade toa higher plan. Legislative Unlimited — This package has no limits to the omniom». All content will remain in Public Access for the duration of the mubmohption, with no sessions dropping into Archive unless chosen todonmbySubscriber. Live Streaming has nm limits to the number cf users accessing the stream, Support.- Support includes inetaUohon, traiming, upgrades/updates, and on-going user support for the duration of the subscription, with live customer support assistance between 5:OQAMP8l7P0T - 9:OOPPN PST/PDT. Contact for support iamupport@a*capturea||.oumur888-38D-2822x2.