Loading...
HomeMy WebLinkAbout12- Gallatin County Emergency Management Plan, Annex A: Warning, 2012 update, redacted Emergency • Management so? . Plan ��cy•. 1883,..e �jN CO. 0 - - �GAL = � e �F OF 340�°S lcoW" op MANHATTAN,FIONTA , Alt HEART OF THE GAIlATflF'ALLEY IV 14 A 141 CITY p I+v A 4 BEST YVZC O t� For • • Bozeman, • rC��O NwQ'� • • • - _ ,4, Yellowstone and unincorporated Gallatin County COUNTY Gh t � r The Warning Annex describes how our government communicates with the community during emergencies. Gallatin County 911 Communications and Gallatin County Emergency Management are the primary agencies responsible for this function. This annex describes the 12 primary methods in which local officials receive notification of incidents, both locally and nationally. 12 primary AL methods of notifying the community are also addressed in this annex. Of these 24 methods, guidelines are provided on their best practice uses as t` well activation procedures. - r t A variety of pre scripted messages for common events are contained to ensure all the important components of a given event get distributed in the shortest amount of time possible. Many of these resources are available in the Gallatin County Document Center at an rod C�U http://portal.readygallatin.com. t We fully recognize that the way our communities communicate is changing rapidly. At the time of the 2012 revision of this annex several new tools were under development in Gallatin County and the United States. These tools will be employed for warning activities once they are available and included in the next revision of this annex. Patrick Lonergan, Director Gallatin County Emergency Management °EG • • • • • APPROVAL & IMPLEMENTATION ANNEX A: WARNING This annex is hereby approved. This annex is effective immediately and supersedes all previous editions. Date Date Date Date Date Date Gallatin County EMP,Annex A(Warning),04/26/12, Page A2 RECORD OF CHANGES ANNEX A: WARNING Date of Date Entered Change Entered Change 1 4/19/12 4/26/12 Added MSU Alert 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Gallatin County EMP,Annex A(Warning),04/26/12. Page A3 TABLE OF CONTENTS I. PRIMARY AGENCIES..................................................................A6 II. SUPPORTING AGENCIES............................................................A6 III. AUTHORITY............................................................................. A6 IV. PURPOSE................................................................................A7 V. EXPLANATION OF TERMS A. Acronyms.........................................................................A7 B. Definitions........................................................................A8 VI. SITUATIONS & ASSUMPTIONS A. Situation...........................................................................A8 B. Assumptions.....................................................................A9 VII. CONCEPT OF OPERATIONS A. General........................................................................... A9 B. Receiving Warnings............................................................A10 C. Notification of Local Officials................................................A13 D. Dissemination of Warnings to the Public.................................A14 E. Warning Special Facilities & Populations...................................A17 F. Warnings to Other Governments &Agencies..............................A18 G. Phases of Management........................................................A18 VIII. ORGANIZATION & ASSIGNMENT OF RESPONSIBILITIES A. General........................................................................... A19 B. Assignment of Responsibilities............................................. A19 IX. COORDINATION A. General........................................................................... A22 B. Line of Succession.............................................................A22 X. ADMINISTRATION & SUPPORT A. Agreement & Contracts.......................................................A22 B. Reports & Records.............................................................A22 C. Maintenance of Equipment.................................................. A23 Gallatin County EMP,Annex A(Warning),04/26/12, Page A4 XI. ANNEX DEVELOPMENT & MAITENANCE A. Development.....................................................................A23 B. Maintenance......................................................................A23 ATTACHMENTS A. Distribution List................................................................. B. Emergency Notification Matrix............................................. A25 C. National Warning Messages................................................A26 D. Pre-Scripted Warning Messages..........................................A28 E. 211 Service Activation Procedures....................................... A37 F. 511 Service Activation Procedures....................................... A38 G. A Child is Missing (ACIM) Activation Procedures.....................A39 H. AMBER Alert Activation Procedures......................................A40 I. Emergency Alert System (EAS) Activation Procedures............. A41 J. Emergency Preparedness Notification System (EPNS) Activation Procedures......................................................................A43 K. Gallatin County Information Line Activation Procedures............ A45 L. Gallatin County Information Website Activation Procedures....... A46 M. HARP Activation Procedures...............................................A47 N. Montana State University Alert........................................ A48 Gallatin County EMP,Annex A(Warning),04/26/12. Page A5 ANNEX A: WARNING I Gallatin County Emergency Management, Gallatin County 911 Communications Broadcasters, EMS, Fire, Law Enforcement, Local Elected Officials, National Weather Service III. AUTHORITY A. FEDERAL Name Description Legal FCC Rules & Regulations Emergency Alert System 47 USC 151, 154 (i)and (o), 303 (r), 527 (g) and 606; 47 CFR Part 1 Robert T. Stafford Disaster& National Warning System 42 USC 5121 et seq. Emergency Assistance Act Federal Civil Defense Act of 1950 FEMA Manual National Warning System Manual FEMA Manual 1550.2 B. STATE Name Description Legal Montana Emergency Telephone 911 MCA 10-4 System Montana Emergency Alert System State Plan C. LOCAL Name Description Legal Gallatin County 911 GCR 2007-067 Communications &Advisory Board Gallatin County EMP,Annex A(Warning),04/26/12, Page A6 The purpose of this annex is to outline the organization, operational concepts, responsibilities, and procedures to disseminate timely and accurate warnings to government officials and the public in the event of, during, and after an emergency situation. V. EXPLANATION OF TERMS A. ACRONYMS ADM Administrative Message AHJ Authority Having Jurisdiction CEM Civil Emergency Message CJIN Criminal Justice Information Network DHS Department of Homeland Security EAS Emergency Alert System ECC Emergency Communications Center EMDO Emergency Management Duty Officer EPNS Emergency Preparedness Notification System (a.k.a. Reverse 911) FCC Federal Communications Commission FEMA Federal Emergency Management Agency FAOC FEMA Alternative Operating Center FOC FEMA Operating Center FNARS FEMA National Radio System GCCC Gallatin County Coordination Center (aka EOC) GCEM Gallatin County Emergency Management HSOC Homeland Security Operations Center INWS Interactive National Weather Service LWP Local Warning Point LWS Local Warning System NOAA National Oceanic Atmospheric Administration NAWAS National Warning System NWS National Weather Service PEO Principal Executive Officer PIO Public Information Officer PNG Public Notification Guide SECC State Emergency Coordination Center SWP State Warning Point Gallatin County EMP,Annex A(Warning),04/26/12. Page A7 B. DEFINITIONS Administrative Message (ADM) A message that will be sent to TV and radio stations but will NOT overide TV and radio broadcasting and will NOT activate NOAA Weather Radio. Civil Emergency Message (CEM) A Civil Emergency Message is a message that provides critical and time- sensitive information that the public can use to take appropriate protective behavior in the event of an emergency. Designated officials should issue a CEM when they believe there is a risk to life and property that warrants immediate notification of the general public. A CEM will override all TV and radio broadcasting and alert/activate NOAA weather radios. Designated Officials The following officials are the only "designated officials" who may approve activation of the EAS under the Montana EAS State Plan: a) State Disaster and Emergency Services Duty Officer b) 911 Director c) Emergency Management Duty Officer d) National Weather Service (for weather-related events) Local Warning Point (LWP) A facility in a city, town, or community that receives warnings and activates the public warning system in its jurisdictional area of responsibility. State Warning Point (SWP) Each state has a primary and alternate SWP. The primary SWP is staffed 24 hours a day and exercises operational control over NAWAS within the state. The alternate SWP is generally located in the SECC. A. SITUATION 1) Our county is exposed to many hazards; all of which have the potential for disrupting the community, causing casualties, and damaging or destroying public or private property. 2) Our county can expect to experience emergency situations that could threaten public health and safety, both private and public property, and necessitate the implementation of protective actions for the public at risk. Gallatin County EMP,Annex A(Warning),04/26/12, Page A8 3) Emergency situations can occur at any time. Therefore, equipment and procedures to warn the public of impending emergency situations must be in place and ready to use at any time. 4) Power outages may disrupt radio and television systems that carry warning messages and provide public instructions. B. ASSUMPTIONS 1) Timely warnings to the public of impending emergencies or those that have occurred may save lives, decrease injuries, and reduce some types of property damage. 2) Electronic news media is the primary source of emergency information for the general public. 3) Some people directly threatened by a hazard may ignore, not hear, or not understand warnings issued by government. 4) Provision must be made to provide warnings to special needs groups such as the hearing-and sight-impaired, and the institutions that serve them (e.g. nursing homes and correctional facilities). 5) Local radio and television stations will broadcast Emergency Alert System (EAS) messages when requested by local government officials. To effectively utilize EAS, local governments and broadcasters must coordinate the procedures used to transmit warning messages and instructions from local government to broadcasters. 6) The local National Oceanic and Atmospheric Administration (NOAA) Weather Radio station will broadcast EAS weather watches and warnings issued by the National Weather Service (NWS). Weather radios are activated when such messages are broadcast. 7) The local telephone system will be intact to allow for the use of EPNS,ACIM, etc. CONCEPT OF OPERATIONS A. GENERAL 1) The primary objective of the warning system is to notify key officials of emergency situations in order to disseminate timely and accurate warnings and instructions to the population at risk from the threat or occurrence of an Gallatin County EMP,Annex A(Warning),04/26/12. Page A9 emergency situation. Rapid dissemination and delivery of warning information and instructions may provide time for citizens to take action to protect themselves and their property. 2) The focal point of the county's warning function is the Local Warning Point (LWP), which operates around the clock. The LWP is operated by Gallatin County 911 Communications and is located in the Emergency Communications Center. 3) The LWP receives warning of actual or potential emergency situations from a variety of sources, including federal and state agencies, local officials, businesses, industry, the news media, and the general public. The systems by which warnings may be received by the LWP are described below. 4) The LWP will verify warning information, where necessary, and disseminate pertinent information to specific local officials and departments. 5) For certain types of time-sensitive warnings, the LWP may be authorized to activate the local warning system and warn the public immediately. In other situations, local officials must approve activation of the warning system and determine appropriate instructions to accompany the warning before it is disseminated to the public. 6) For other types of emergency situations, the Gallatin County Coordination Center (GCCC) may be activated and assume responsibility for formulating warning messages and public instructions, which may be disseminated through the LWP or provided to the media for dissemination. 7) Once warnings are received and, where necessary, verified, warnings that affect the local area and appropriate public instructions are disseminated by the LWP. The specific systems used to disseminate warnings and provide information to the public within the local area are described below. B. RECEIVING WARNINGS 1) Warning of actual emergency situations or the threat of such situations may be received from the following: a) Business and Industry: Companies that suffer a major fire, explosion, hazardous materials spill, or another emergency situation that may pose a threat to public health and safety and/or public and other private property have a general duty to notify local officials of such occurrences. Such notifications are generally made through the 911 system. Companies reporting emergency situations that may pose a risk to the public are expected to recommend to local government appropriate actions to protect people and property. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A10 b) Citizen Warning: Citizens may also provide warning of emergency situations, generally by calling 911. It is always advisable to confirm information on emergency situations reported by citizens before issuing public warnings. c) Emergency Alert System (EAS): EAS is intended to provide a means for government to provide emergency warning and instructions to the public. See Section D. Dissemination of Warnings below and Attachment I. for further information of EAS. This jurisdiction may receive EAS messages that contain warning information broadcast by. i. Federal authorities or agencies ii. State government iii. Other local governments d) Civil emergency warnings issued through NAWAS may also be disseminated through EAS received directly from NWS on Weather Radio, on NAWAS, or on CJIN. e) Federal, State or Local Agencies: Warning of specific types of emergency situations may be received directly from specialized government agencies, including river authorities, dam operators, the US Coast Guard, military installations, airport authorities, or other agencies which operate specialized facilities. f) Local Officials: Government employees may provide warning of emergency situations they have discovered or that have been reported to their departments and been confirmed. Such situations should be reported to the LWP through any available means of communications. g) Montana AMBER Alert Program: The Montana Department of Justice's Missing Persons Clearinghouse administers the Montana America's Missing Broadcast Emergency Response (AMBER) Alert Program. AMBER Alert serves as an early, special-purpose warning system available for use by law enforcement to alert the public when a child has been kidnapped, and the police believe the child is in danger. Individuals and broadcasters can register to receive AMBER Alerts via email and text messages from the AMBER Alert Portal via the CJIN terminal. Gallatin County EMP,Annex A(Warning), 04/26/12. Page All I h) Montana Warning System: i. The Montana Warning System is a state level extension of NAWAS. It consists of a dedicated telephone warning system linking the State Warning Point at the State Emergency Communications Center (SECC) with local agencies located in safety offices around the state and with four National Weather Service (NWS) offices in Montana. ii. The State Warning Point relays national emergency warnings received on NAWAS to the LWP using the Montana Warning System. Warnings may be disseminated by telephone or radio to those agencies in the Gallatin County fan out. i) National Warning Systems: The National Warning System (NAWAS), a 24-hour, nationwide, dedicated, multiple-line, terrestrial warning system linking federal agencies and the states, is used to disseminate civil emergency warnings. NAWAS is a voice communications system operated by the Federal Emergency Management Agency (FEMA) under the Department of Homeland Security (DHS), and is controlled from the FEMA Operations Center (FOC) in Washington, D.C. and the FEMA Alternate Operations Center (FAOC) in Olney, Maryland. NAWAS is used to disseminate three types of civil emergency warnings to state and local governments: i. Attack warnings. ii. Fallout warnings. iii. Natural and technological emergency warnings. j) Warnings from the FOC or FAOC are coordinated with the Homeland Security Operations Center (HSOC) and relayed through the FEMA Regional Communications Center in Lakewood (Denver), CO to the State Warning Point at the Montana Highway Patrol Dispatch in Helena. The State Warning Point further disseminates the civil emergency warnings throughout Montana. k) Specific formats and handling instructions have been established for certain national civil emergency messages disseminated by NAWAS. Attachment C provides guidance on handling national warning messages. I) As NAWAS is a "voice only" system that is not particularly suited for disseminating lengthy messages, this system is generally not used for warning on a daily basis. Gallatin County EMP,Annex A(Warning), 04/26/12, Page Al2 m) National Weather Service (NWS) Weather Products: Weather warning messages are issued by NWS Weather Forecast Offices and various NWS specialized weather centers, such as the River Forecast Center in Kansas City, MO. NWS disseminates weather forecasts, watches, and warnings via the NOAA Weather Wire, CJIN, INWS and NWR. Among the weather messages that are provided are: i. Flood and flash flood watches and warnings. ii. Severe weather watches and warnings. iii. Tornado watches and warnings. n) Many local radio and television stations subscribe to the NOAA Weather Radio and have installed terminals to receive weather products directly from NWS, such as: o) Emergency Managers Wireless Information Network (EMWIN): EMWIN provides weather information broadcast via satellite. p) NOAA Weather Radio: The County also receives NWS weather warnings disseminated by NOAA Weather Radio on tone-alert radios located in most government facilities. q) State Government: The State Emergency Coordination Center (SECC) may occasionally issue warning messages to local governments in specific regions of the state. For example, an advisory may be issued to jurisdictions along major evacuation routes when large-scale evacuations begin in rural areas due to a wildfire. Warnings issued by the SECC are typically transmitted by CJIN, NAWAS and by telephone to the Local Warning Point. C. NOTIFICATION OF LOCAL OFFICIALS When the Emergency Management Duty Officer receives warning of an emergency situation, s/he shall notify key local officials so they can determine appropriate actions to deal with the situation. The Emergency Notification Matrix, provided in Attachment B, indicates which departments and officials should be notified of various types of emergency situations. Notification will be made by telephone, radio, pager, or any other means available. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A13 D. DISSEMINATION OF WARNINGS TO THE PUBLIC 1) In the initial stages of an emergency situation, the AHJ will, within the limits of the authority delegated to it, determine if a warning needs to be issued and formulate a warning (using a pre-scripted message where possible included in Attachment D), and disseminate it thru the LWP or EMDO. When the GCCC has been activated, it will normally determine, with feedback from the Incident Commander, who needs to be warned and how. The GCCC will normally formulate the warning messages and public instructions. The LWP or the GCCC will execute the warnings by activating the warning system. The Public Information Officer (PIO) or the GCCC may disseminate emergency public information directly to the media. 2) The systems described below will be used to issue warnings and instructions to the public. To facilitate dissemination of warning and public instructions, a set of pre-scripted warning messages and public information messages suitable for use in likely emergency situations has been developed. They are included in Attachment D to this annex These pre-scripted messages may be used as written or tailored as needed for specific circumstances. a. 211 Service: 211 Service is operated by the Bozeman Help Center and is staffed 24/7. It provides access to social services for people who call 211. The intent of 211 is not to be a primary emergency information source, but they are more than willing to provide current information to their callers when they are provided the information by an official source. See Attachment E further information and activation procedures. b. 511: The Montana Department of Transportation operates a traveler advisory system accessible by calling 511. This system can be used to advise motorists on state highways of travel impacts or other pertinent information. See Attachment F for further information and activation procedures. c. A Child is Missing (ACIM): ACIM is a non-profit organization providing automated calling at no cost for missing child incidents. When requested by the Law Enforcement Agency Having Jurisdiction, ACIM (www.achild ism issing.org) will create a recorded message for phone dissemination in the community where the child went missing. ACIM utilizes the Code RED automated calling system (www.coderedweb.com) to initially distribute the recorded message to phones within a one-mile radius of the point last seen at a rate of 1000 calls per minute. See Attachment G for further information and activation procedures. d. AMBERAIert: The Montana Department of Justice's Missing Persons Clearinghouse administers the Montana America's Missing Broadcast Gallatin County EMP,Annex A(Warning), 04/26/12, Page A14 Emergency Response (AMBER)Alert Program. AMBER Alert serves as an early, special-purpose, warning system available for use by law enforcement to alert the public when a child has been kidnapped, and the police believe the child is in danger. Individuals and broadcasters can register to receive AMBER Alerts from the AMBER Alert Portal via email and text message. See Attachment H for further information and activation procedures. e. Emergency Alert System (EAS): As a condition of licensing, all commercial radio and television stations and cable television companies must participate in EAS and use their facilities to relay warning and instructions from government to the public. Broadcasters and cable companies must carry national security warnings and messages initiated by the President; they may broadcast alerts and messages initiated by state and local governments. The FCC encourages licensees to broadcast state and local warning and instruction messages, but the final decision on broadcasting such messages rests with the broadcaster. i. The Montana Broadcasters Association coordinates the Montana EAS. Activation of the EAS for Gallatin County is facilitated through the National Weather Service (NWS) of Great Falls. The actual message is then transmitted over the NWS Weather Radio System to local broadcasters, which then relay it to other broadcasters in a daisy chain manner. ii. For obvious reasons, EAS should be used prudently. The Montana EAS State Plan governs the activation of EAS by local governments. The general guidelines for local activation of EAS include: a) Severity of Situation - EAS warning will aid in reducing loss of life or substantial loss of property. b) Timeliness - Immediate public knowledge is required to avoid adverse impact. c) Alternatives - Other means of disseminating information are inadequate to ensure rapid delivery. iii. The LWP has two options for EAS messages: a) An Administrative Message (ADM) is a message that will be sent to TV and radio stations but will NOT override TV and radio broadcasting and will NOT activate NOAA weather radios. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A15 I b) Designated Officials should issue a Civil Emergency Message (CEM) when they believe there is a risk to life and property that warrants immediate notification of the general public. A CEM will override all TV and radio broadcasting and alert/activate NOAA weather radios. iv. The local EAS stations are listed in Attachment I. The county has coordinated with these stations to establish procedures for accessing the EAS through the local primary stations. Authority to release EAS messages for broadcast is restricted to those local officials named in Attachment I. The following methods will be used to transmit emergency messages to local primary stations for broadcast: a) By telephone, with the station generally recording our verbal message and then broadcasting it. b) By fax, with the station receiving our written message and reading it on the air. V. Pre-scripted emergency messages have been prepared for use with those warning systems that are capable of delivering a verbal or written message. As EAS messages are limited to two minutes, the pre-scripted messages include short warning and instructional messages that may be transmitted by EAS and amplifying messages that will be distributed to the media as Special News Advisories. vi. See Attachment I for further information. f. Emergency Preparedness Notification System (EPNS): EPNS (aka Reverse 911 TM is*erated Intrado and i s activated via a web interface (ww or by calling Intrado's Emergency Call Relay Center EPNS then calls the phone lines identified in the that are within the specified geographic area. EPNS is also capable of utilizing pre-loaded calling lists (i.e. media, school parents, etc...). EPNS has a total maximum capacity of 1,100 outbound calling ports. See Attachment J for further information and activation procedures. g. Gallatin County Information Line: The Gallatin County Information Line, (406) 582-3175, is a recorded message system that can accept 46 simultaneous callers. It is available to government agencies for providing updated information to the public during an incident. See Attachment K for further information and activation procedures. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A16 h. Gallatin County Media Center Website: Gallatin County Emergency Management maintains an incident website, www.gallatinmedia.org, in which incident information can be posted for the public. The site is configured to provide creation of an incident, along with unlimited incident updates. This is achieved through a web-based interface that does not require programming skills. See Attachment L for further information and activation procedures. i. Highway Advisory Radio Portables (HARP): Gallatin County Emergency Management operates three Highway Advisory Radio Portables (HARP). These units are trailer mounted AM radios that broadcast on either 1600 or 1700 kHz with a maximum range of 3-5 miles. The HARPs are solar powered with battery backup. Each unit can be updated remotely by telephone. See Attachment M for further information and activation procedures. j. NOAA Weather Radio: Please see Attachment I for further information on EAS. k. Route Alerting & Door- to-Door Warning: The public may be warned by route alerting using vehicles equipped with sirens and public address systems. Route alerting may not work well in some areas, including rural areas where residences are some distance from the road or for large buildings with few external windows. Response personnel going door-to-door may also deliver warnings. Both of these methods are effective in delivering warnings, but they are labor-intensive and time- consuming and may be infeasible for large areas. 1. MSU Alert: Montana State University offers a text and email alerting system powered by Inspiron Logistics. Individuals can subscribe themselves to receive notifications concerning MSU. See Attachment N for further information. E. WARNING SPECIAL FACILITIES & POPULATIONS 1) Special populations and facilities will be warned of emergency situations by available methods. These include: a) Hearing-impaired: Captioned EAS messages on television, NWR and EPNS. b) Special Facilities: EAS messages on radio/television, NOAA Weather Radio and EPNS. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A17 I c) Visually Impaired: EAS messages on radio, NOAA Weather Radio and EPNS. Gallatin County EMP,Annex A(Warning),04/26/12, Page A18 F. WARNINGS TO OTHER GOVERNMENTS & AGENCIES The EMDO is responsible for warning adjacent or nearby jurisdictions that may be affected by emergency situations originating within this jurisdiction. G. PHASES OF MANAGEMENT 1) Mitigation a) Establish an effective public warning system and appropriate operating procedures. b) Extend the system to keep up with growth. c) Adopt new methods of warning that increase the ability to reach citizens not well served by current systems. d) Conduct public education designed to prevent citizens from taking unnecessary risks during an emergency situation. An example may be implementing a public information effort to discourage people from driving on flooded roads. 2) Preparedness a) Test the Local Warning System on a regular basis. b) Prepare pre-scripted warning and public instruction messages for known hazards. See Attachment D. c) Brief local media on local warning systems and coordinate procedures for transmitting EAS messages to radio and television stations and cable television providers. d) Conduct public education on warning systems and the actions that should be taken for various types of warnings. e) Establish a Joint Information System (JIS) and identify suitable facilities for a Joint Information Center (JIC), if required. 3) Response a) Activate Local Warning System to alert the public of the emergency situation and provide appropriate instructions. b) Conduct media monitoring to determine the need to clarify issues and distribute updated public instructions. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A19 c) Discontinue warnings when no longer required. 4) Recovery a) Advise the public when the emergency situation has been terminated. b) If necessary, provide instructions for return of evacuees and safety information relating to the reoccupation of damaged homes and businesses. ORGANIZATION ; ASSIGNMENT 01, RESPONSIBILITIES A. GENERAL 1) Gallatin County and the incorporated cities establish general policies for emergency warning and fund personnel and equipment to operate the warning system. 2) The 911 Director is responsible for operating the LWP and coordinating operation of the Local Warning System. B. ASSIGNMENT OF RESPONSIBILITIES 1) The Principal Executive Officer (PEO) will: a) Outline general policies on warning and emergency public information. b) Approve emergency public information to be released to the public through the news media or other mean. 2) The 911 Director will: a) Develop an adequate warning system. b) Staff and operate the Local Warning Point. c) In coordination with the GCEM, develop and maintain procedures for operation of the warning system, coordinating as necessary with other departments and agencies, the NWS, local radio and television stations, cable television companies, and other organizations. d) Provide for maintenance and periodic testing of the warning system equipment. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A20 3) The Gallatin County Emergency Communication Center will serve as the LWP and will: a) Receive and, if necessary, verify and acknowledge warnings of emergency situations. b) Make notification to local officials of emergency situations or of conditions that could cause such situations, as required. c) In accordance with SOP, or when directed, activate the warning system to alert and provide instructions to all sirens under their jurisdiction. d) Develop and maintain hazard specific warning procedures covering warning receipt, verification, and dissemination. e) Perform fan out for NAWAS calls. f) Perform fan out for EAP activations. 4) The GCCC will: a) In coordination with the Public Safety Agency, develop operating procedures for the warning system, coordinating as necessary with other departments and agencies, the NWS, local radio and television stations, cable television companies, and other organizations. b) Assist in the development of pre-scripted warning messages and Special News Advisories. See Attachment D. c) When the GCCC is activated, assist in the development of warning messages and Special News Advisories. d) In coordination with the PIO, educate the public regarding the use of the warning system. 5) The PIO will: a) Incoordination with the Public Safety Agency, develop pre-scripted warning messages and public instructions for known hazards. b) When an emergency has occurred, develop warning messages and public instructions for the specific situation at hand. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A21 I c) Develop procedures to facilitate the release of coordinated emergency public information to amplify basic information provided in warning messages. d) Maintain a media briefing area. e) Periodically brief the media on local warning systems and warning procedures. f) Develop and disseminate educational materials relating to emergency warning to the public. 6) Law Enforcement will: a) Provide units and personnel for route alerting and door-to-door warning when needed. 7) Fire Protection Agencies will: a) Provide units and personnel for route alerting and door-to-door warning when needed. 8) All local government departments and agencies will: a) Report emergency situations to the Local Warning Point that merit warning local officials or the public. b) When requested, provide personnel and equipment to assist in route alerting or door-to-door warning 9) Media companies are asked to: a) Disseminate warning messages and Special News Advisories provided by local government to the public as rapidly as possible. b) Participate in periodic tests of the EAS and other warning systems. 10) Institutions, businesses, and places of public assembly are expected to: a) Monitor radio and television and/or NOAA Weather Radio receivers for warnings and take appropriate actions to protect their patients, students, customers, and employees. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A22 I A. GENERAL 1) The PEO shall provide general guidance for warning activities. 2) The 911 Director shall provide specific guidance for the operation of the LWP and warning systems. 3) For specific, time-sensitive, emergency situations, the LWP has been delegated authority to determine if a warning needs to be issued, formulate a warning if necessary (using pre-scripted messages where possible), and disseminate it. For other situations, the LWP must coordinate with one of a designated set of key officials, who will determine if a warning should be issued and approve the general content of any warning message that will be disseminated. 4) When the GCCC has been activated, the GCCC staff will normally determine who needs to be warned and how. The EMDO, P10, and other members of the staff will formulate warning messages and public instructions. The LWP will normally execute such warnings by activating the warning system. Although, the P10 may disseminate emergency public information to the media directly. B. LINE OF SUCCESSION The line of succession for the 911 Director, who has primary responsibility for the warning function, is the CAD Administrator. X. - . - ' A. AGREEMENTS & CONTRACTS Should local resources prove to be inadequate during an emergency, requests will be made for assistance from other local jurisdictions, other agencies, and industry in accordance with existing mutual-aid agreements and contracts. B. REPORTS & RECORDS The LWP shall maintain activity logs recording: a) Warnings received. b) Key personnel notified, and the actions they directed to be taken. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A23 c) Warnings disseminated to the public and the means of that dissemination. C. MAINTENANCE OF EQUIPMENT All warning systems owned by Gallatin County will be maintained in accordance with the manufacturer's instructions for those systems. 11:1111111i q AN Wft A. DEVELOPMENT The GCEM is responsible for working with other agencies in the development, maintenance, and improvement of this annex. Each agency tasked will develop SOP that address assigned tasks. B. MAINTENANCE This annex will be reviewed annually and updated in accordance with the schedule outlined in the Emergency Management Plan. Gallatin County EMP,Annex A(Warning),04/26/12, Page A24 ATTACHMENT B EMERGENCY NOTIFICATION MATRIX N N .Cn7owww U)w .N CDW -0 a 'O 9 N - N C U - N 0,3 7 �_ N O N T N LL � pZS U O U (6 O U .3-� N (6 p _ LL .� N = O E O E O > U LL U N N N LL E N rp N E 6) U) N Q O N U Q ~ Q City/County X X X X X X X X X X X X X X X X Administrator VOAD X X X X PEO X X X X X X X X X X X X X X X X County/City X X X X Attorney's Office Emergency X X X X X X X X X X X X X X X X Management 911 X X X X X X X X X X X X X X X Auditor V X X Fire Service X X X X X X X X X X X X X X X Public Heal h X X X X X X Medical Services X X X X X X X Human Resources X X X Finance Departmen X X X Law Enforcement X X X X X X X X X X X X X X X Public Works X X X X X X X X X X X X Engineering& X X X X X Planning Search&Rescue X X X X Utilities X X X X X X X X Information X X X X X Technologies Weather Service X X ** This is a guide for notification. Actual notification will be determined by location and scale of the actual event. Gallatin County EMP,Annex A(Warning),04/26/12. Page A25 ATTACHMENT C NATIONAL WARNING MESSAGES 1) The State Warning Point will ring all stations on the Montana Warning System. 2) Following the ring down, the originating warning point will identify themselves, such as "Montana Warning Point." 3) This will be followed by which warning points the message applies to and instructions to standby for the message. This could be all warning points or specific affected warning points. 4) The message will then be disseminated by the originating warning point. 5) The calling warning point will then conduct a roll call to confirm receipt of the message. This will consist of, "Bozeman Sheriff, this is Montana Warning Point, did you receive the message?" 6) The Gallatin Warning Point should acknowledge the message, and preferably, summarize the message back to confirm proper understanding of the intended message. This could consist of, "Montana Warning Point, this is Bozeman Sheriff, we copied that a railroad derailment with hazmat has occurred next to the Toston Dam. We will relay to Broadwater County." 7) The originating warning point should acknowledge and confirm the accuracy of your read back, then move on to the next warning point. 8) The Gallatin Warning Point should carry out the appropriate fan out procedures for the message. Gallatin County is responsible for relaying NAWAS messages to Madison, Jefferson and Broadwater Counties. Gallatin County National Warning System Fanout CLARK BASIN WELL MEAGHER WNEA7LAI BROAD WAT J EFF EA'.ECN S W EE7URA! LVER Bow GA AT IN PARK MADISON i Gallatin County EMP,Annex A(Warning),04/26/12, Page A26 2 e = e e § | | k (e �d . � . . � , a . � e e ° - � ee § . § ■! . } \ ) e Gallatin County EyE Win«&(W awm),oz426/2. age a7 ATTACHMENT D PRE-SCRIPTED WARNING MESSAGES A. GENERAL INCIDENT 1) The [City of/Gallatin County] has issued the following warning for those who live, work, or are visiting in the area of[specify affected area]. 2) An emergency situation involving [affected jurisdiction] is currently in progress at[specify location using common place name, streets, or other geographic references. Should be recognizable to the general public.] 3) A[specify type of incident] has occurred in this area. The incident is currently [give some brief detail of incident. Size, direction of travel, hazards, etc...]. 4) The public is asked to [provide instructions on what people are to do]. 5) Please do not call 911 for information about this incident. Instead you may obtain information from [specify activated tools]: ❑ local media outlets (radio, television, newspaper, online) ❑ 582-3175 Information Line ❑ readygallatin.com website ❑ 1600 am HARP ❑ 1700 am HARP ❑ 211 service ❑ 511 service ❑ Coordination Center Public Inquiry Phones (548-0123) Gallatin County EMP,Annex A(Warning),04/26/12, Page A28 B. ROAD/FACILITY CLOSURE IF- 1. The [City of/Gallatin County] has issued the following warning for those who live, work, or are visiting [specify affected area]. 2. It has been necessary to close [streets, facilities, etc...] due to: ❑ Flooding ❑ Snow ❑ Ice ❑ Fire ❑ Explosion ❑ Hazardous Materials Incident ❑ Law Enforcement Incident El 3. As of[ ], the following [roads or facilities] have been closed by officials: 4. Please avoid these [roads or facilities]. 5. If you must travel, use alternate routes, such as: 6. We recommend that you refrain from driving and remain at home due to the travel conditions. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A29 7. Please do not call 911 for information about this incident. Instead you may obtain information from [specify activated tools]: ❑ local media outlets (radio, television, newspaper, online) ❑ 582-3175 Information Line ❑ readygallatin.com website ❑ 1600 am HARP ❑ 1700 am HARP ❑ 211 service ❑ 511 service ❑ Coordination Center Public Inquiry Phones (548-0123) El Gallatin County EMP,Annex A(Warning),04/26/12, Page A30 C. SHELTER IN PLACE 1) The [City of/Gallatin County] has issued the following warning for those who live, work, or are visiting [specify affected area]. 2) There has been a release of a hazardous material [specify if known] that is affecting a portion of the local area. People in the following area must take protective measures: 3) If you are located in this area, do the following immediately in order to protect yourself: a) Go inside your home, workplace, or the nearest building that appears to be reasonably air tight and stay there. Take your pets with you. b) Close all doors, windows, and any fireplace dampers. c) Turn off any heating or cooling systems that draw air from outside. d) Keep your radio on and turned to receive emergency announcements and instructions. e) Gather items that you may need to take with you if you are advised to evacuate. 4) People traveling in vehicles should seek shelter in the nearest air tight structure. If a suitable structure is not immediately available, travelers should roll up car windows, close air vents, and turn off the heater or air conditioner until they reach a suitable building. 5) If shelter is not immediately available, keep a handkerchief, towel, or damp cloth snugly over your nose and mouth until you get indoors. 6) (If school is in session): a) ❑ Students in the following school(s) are taking shelter at their school(s): b) Parents should not attempt to pick up students at school until the hazardous situation is resolved and they are advised it is safe to do so. c) ❑ Students at the following school(s) [have been/are being] evacuated to other facilities: Gallatin County EMP,Annex A(Warning),04/26/12. Page A31 d) Parents should not attempt to pick up students from schools that have been evacuated. Local officials will provide information on where to pick up children as soon as it is available. 7) Please do not call 911 for information about this incident. Instead you may obtain information from [specify activated tools]: ❑ local media outlets (radio, television, newspaper, online) ❑ 582-3175 Information Line ❑ readygallatin.com website ❑ 1600 am HARP ❑ 1700 am HARP ❑ 211 service ❑ 511 service ❑ Coordination Center Public Inquiry Phones (548-0123) El Gallatin County EMP,Annex A(Warning), 04/26/12, Page A32 D. PRE-EVACUATION 1) The [City of/Gallatin County] has issued the following warning for those who live, work, or are visiting [specify affected area]. 2) Due to a threat of[specify], it may become necessary for people who live, work or are visiting in certain areas to evacuate in the near future. The area(s)that may be at risk include: 3) Evacuation orders are NOT being issued at this time. Local officials will advise you if evacuation is necessary. However, you should be prepared to evacuate if needed. To prepare, you should: a) Assemble the following emergency supplies: i. Clothing for your family for several days ii. Bedding, pillows, and towels iii. Prescription medicines & spare glasses iv. Soap and toiletries V. Baby food and diapers vi. Your address book or list of important phone numbers vii. Your driver's license and identification cards viii. A portable radio and flashlight ix. Supplies for your pets b) You should also: i. Gather suitcases, boxes, or bags to hold your emergency supplies ii. Be prepared to secure your home or office and your property before you depart iii. Ensure your car is in good shape and you have adequate fuel iv. Decide where you will go if you have to evacuate. Make arrangements with relatives or friends or consider making hotel reservations. Make sure any pets can go with you. 1) ❑ Potential evacuation routes from the area(s)at risk include: 2) If you know of any neighbors that could use assistance, please assist them. 3) We want to emphasize that this is a precautionary message about possible evacuation. Evacuation orders are NOT being issued at this time. Gallatin County EMP,Annex A(Warning),04/26/12. Page A33 4) Please do not call 911 for information about this incident. Instead you may obtain information from [specify activated tools]: ❑ local media outlets (radio, television, newspaper, online) ❑ 582-3175 Information Line ❑ readygallatin.com website ❑ 1600 am HARP ❑ 1700 am HARP ❑ 211 service ❑ 511 service ❑ Coordination Center Public Inquiry Phones (548-0123) El Gallatin County EMP,Annex A(Warning),04/26/12, Page A34 E. EVACUATION 1) The [City of/Gallatin County] has issued the following warning for those who live, work, or are visiting [specify affected area]. 2) Due to [specify] an evacuation order has been issued. People in the following area should evacuate immediately to protect their health and safety. These areas are: 3) Recommended evacuation routes from these area(s) are: 4) ❑ Emergency shelters are available at: 5) Be sure to take essential items such as: a. Prescription medicines b. Eyeglasses c. Identification cards d. Checkbooks e. Credit cards f. Valuable papers 5) Do not delay your departure to collect other belongings. 6) Take your pets with you, but make sure you bring a leash, crate, or cage for them. Most shelters will not accept pets. 7) If you need assistance evacuating, ask a neighbor to assist you. 8) If you know of a neighbor that could use assistance evacuating, please help them. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A35 9) Please do not call 911 for information about this incident. Instead you may obtain information from [specify activated tools]: ❑ local media outlets (radio, television, newspaper, online) ❑ 582-3175 Information Line ❑ readygallatin.com website ❑ 1600 am HARP ❑ 1700 am HARP ❑ 211 service ❑ 511 service ❑ Coordination Center Public Inquiry Phones (548-0123) El Gallatin County EMP,Annex A(Warning),04/26/12, Page A36 ATTACHMENT E 211 SERVICE ACTIVATION PROCEDURES 211 Service is operated by the Bozeman Help Center and is staffed 24/7. It provides access to -- social services for people who call 211. The intent � ' ' a a iUt ti i Air of 211 is not to be a primary emergency information source, but they are more than willing to provide , current information to their callers when they are provided the information by an official source. y Activation Criteria 211 can be utilized by any official agency Authorization Any agency can utilize 211 directly. If 211 receives conflicting information from multiple sources, and cannot resolve it, they will contact the Emergency Management Duty Officer to put them in touch with the Information Officer for the Agency Having Jurisdiction. Activation Procedure The A enc Having Jurisdiction, or their delegate, may contact 211 directly at 4060= Gallatin County EMP,Annex A(Warning),04/26/12. Page A37 ATTACHMENT F 511 SERVICE ACTIVATION PROCEDURES Montana Department of Transportation operates a traveler advisory system accessible by calling 511 . This system could be utilized to advise motorists on state highways of travel impacts, or other pertinent information. Activation Criteria 511 can be requested by any government agency. Authorization Utilization of the 511 system for emergency information should be approved by the Bozeman Area Maintenance Chief or his delegate. Activation Procedure The ig Acy Having Jurisdiction may contact the Bozeman MDT Office at 406- 1) Ross Gammon, Maintenance Chief 4060= 2) Mark Petersen, Maintenance Superintendent 406MM Gallatin County EMP,Annex A(Warning),04/26/12, Page A38 ATTACHMENT G A CHILD IS MISSING (ACIM) ACTIVATION PROCEDURES A Child is Missing (ACIM) is a Non-Profit organization providing automated calling as no cost r-4L for missing child incidents. When requested by the ` " . " ` law enforcement a enc havin 'urisdiction, A Child is Missing ww. will create a w .,� ^T g ( e ;.�_4.._ WE recorded message or p one issemination in the community where the child went missin*. A Child is Missing utilizes CodeRED's (www.automated calling system to initially Is e recorded message to phones within a 1 mile radius of the point last seen at a rate of 1000 calls per minute. Activation Criteria ACIM will request the following information when contacted by law enforcement 1) Name of law enforcement agency 2) City, County, and State of Agency 3) Name of Missing Person 4) Date of Birth 5) Gender 6) Nationality 7) Height and Weight 8) Hair and Eye Color 9) Clothing Description 10) Scars or other physical characteristics 11) Medical/ psychological conditions to be aware of 12) Home Address 13) Location Last Seen 14) Phone number for public to call 15) Incident or case number assigned 16) Is there water or wooded areas near by 17) Have friends and family been contacted 18) Has the person gone missing before 19) Is there foul play, kidnapping, or parental abduction suspected 20) Are there any sexual predators in the area 21) What is the contact information for the law enforcement agency having jurisdiction's ACIM point of contact Authorization The law enforcement agency having jurisdiction must approve the request per their policies. Activation Procedure The law enforcement agency having jurisdiction must contact ACIM at■m Gallatin County EMP,Annex A(Warning), 04/26/12. Page A39 ATTACHMENT H AMBER ALERT ACTIVATION PROCEDURES The Montana America's Missing: Broadcast Emergency Response (AMBER) Alert Program is administered through the Montana Department of "'°' `f `°"' FL, Justice's Missing Persons Clearinghouse. AMBER Alert provides law enforcement a method of rapid dissemination of information during child abductions. AMBER Alerts are initiated through the AMBER Alert '~ Portal (www.montanaamberalert.com), which is a consortium project among several states. Individuals and broadcasters can register to receive AMBER Alerts directly from the AMBER Alert Portal via email and text messaging. Activation Criteria In order for an AMBER Alert to be to be initiated the following criteria must be met: 1) The child must be 17 years old, or younger, or have a proven mental or physical disability. 2) The child must be in imminent danger of serious injury of death 3) There must be enough descriptive information available to believe that broadcasting it will assist law enforcement in recovering the child. 4) The alert must be recommended by the local law enforcement agency of jurisdiction. Authorization In order to be issued, an AMBER Alert must be authorized per the law enforcement agency having jurisdiction's policies and then approved by the Montana Department of Justice. Activation Procedure 1) AMBER Alert must be requested and approved by the Law Enforcement Agency Having Jurisdiction. 2) The AMBER Alert request, with as much detail as possible, must be submitted to the Montana Department of Justice. This can be achieved in two ways: a. Through Gallatin County Dispatch (406 using the Montana Criminal Justice Information Network (C b. B telephone to Montana Department of Justice (DOJ) at 800M iW 3) Once approved by Montana DOJ, DOJ will issue the AMBER Alert through the AMBER Alert Portal (www.montanaamberalert.com). 4) Once entered into the AMBER Alert Portal the message is automatically relayed to broadcasters and AMBER Alert Subscribers. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A40 ATTACHMENT I EMERGENCY ALERT SYSTEM (EAS) ACTIVATION PROCEDURES The Montana Emergency Alert System (EAS) is coordinated by the Montana Broadcasters Association. Activations of the EAS is facilitated through the National Weather Service (NWS) Great Falls Office (406 The actual message is then transmitted over the NWS Weather Radlo lyvs em o local broadcasters, who then relay it to other broadcasters iN a daisy chain manner. Activation Criteria 1) Must have an identified risk to life and/ or property 2) Must be classified as one of two message categories 3) Civil Emergency Message (CEM) — Messages that provide critical and time- sensitive information that the public can use to take appropriate protective behavior in the event of a Civil Emergency. 4) Administrative Message (ADM) — Messages that will be sent to TV and Radio Stations, but will NOT override TV and Radio broadcasting and will NOT activate NOAA weather Radios. 5) Identify a source of additional information Authorization Activation of the Emergency Alert System requires approval by one of the approved Designated Officials per the Montana Emergency Alert System Plan. These individuals are: 1) State Disaster and Emergency Services Duty Officer 2) County DES Coordinator 3) County 911 Director 4) National Weather Service (weather related events) Activation Procedure 1) Incident Commander requests activation of the EAS based on meeting he criteria and requests activation through Gallatin County Dispatch (406= 2) a atln County Dispatch will contact one of the Designated Officials with the request. 3) The contacted Designated official will contact the Incident Commander and confirm the message to be transmitted. 4) The Designated Official will then complete the EAS Activation Form and send it to the Great Falls Weather Service Office (406== fax wed by a phone call to the Great Falls Weather Service O Ice 5) The EAS Activation Form should also be sent to Gallatin oun atch, or to Emergency Management, depending on where it originates. By protocol, the NWS will call a Designated Official from the requesting county to confirm Gallatin County EMP,Annex A(Warning), 04/26/12. Page A41 the authenticity of the message. By making sure everyone is on the same page it will minimize any delay. 6) After confirmation, the NWS will then broadcast the EAS Message. ANNEX E: EAS Activation Form for a Civil Emergency Message (CEM) This message will override TV and Radio Station Broadcasting. Keep message to no more than 2 minutes of airtime. Date\Time Person Making Request Agency of Person Making Request Specific Type of Emergency (HazMat, etc) Affected Counties Specific Affected Area(if available) Duration of Emergency Phone Number to Verify or Contact for More Information Name of Person Completing This Form Further Instructions or Exact Message for broadcast Gallatin County EMP,Annex A(Warning),04/26/12, Page A42 ATTACHMENT J EMERGENCY PREPAREDNESS NOTIFICATION SYSTEM (EPNS) ACTIVATION PROCEDURES The Emergency Preparedness Notification System _ - (aka Reverse 911 TM) is operated by Intrado. The Emergency Preparedness Notification System (EPNS is a*ae ia a web interface (www or by calling Intrado's --a Emergency y Center (80 0 EPNS then calls the phone lines wi in Weargeted -- area identified in the 911 Database. EPNS is also capable of utilizing pre-loaded calling lists (i.e. media, school parents, etc...). EPNS has a total maximum capacity of 1 ,100 outbound calling ports. Activation Criteria In order for the EPNS to be activated, the following considerations should be addressed: 1) Defined message delivery area a. Radius of given location b. Polygon c. Pre-loaded GIS Shape File d. Pre-defined Call List 2) Cost vs. Benefit a. $0.46 per minute for completed calls in 30 second increments 3) Message to be delivered 4) Follow up information source Authorization Use of the EPNS must be requested by a command staff member of the agency having jurisdiction. After the request has been made by the agency having jurisdiction, the 911 Director must authorize the expenditure of funds for deployment of EPNS. The Gallatin County 911 Director has issued standing orders authorizing Command Staff of local public safety agencies to activate the EPNS. If a member of the public has a legitimate need and would like to test the system, they will need to contact the law enforcement agency in whose jurisdiction they reside, or the Fire District in whose district they reside and make the request directly. If the request is deemed appropriate by the jurisdiction involved, then the request to activate can take place as further described. Gallatin County EMP,Annex A(Warning), 04/26/12. Page A43 Further, to insure operational reliability of the system, routine testing will take place quarterly, and be administered under the direction of the CAD Administrator. Activation Procedure 1) Agency having jurisdiction makes a*eNS st for activation of the EPNS to Gallatin County Dispatch (406 2) Gallatin County Dispatch will page group for activation. 3) The individual activating EPNS will then contact the Incident Commander to obtain the following a. Obtain message the IC wants distributed i. Always include additional information source in message ii. Provide instructions on what people are to do iii. Always instruct people not to call 911 for additional information b. Identify specific area to be notified i. This can be: • Specific Address • Radius from an address (including, or excluding, specific address) • Intersection • Lat/ Long • Polygon physically drawn on a map • Pre loaded GIS Shape File c. Try to be as specific as possible d. Be cautious of over estimating a radius 4) Message must then be recorded over the phone at the EPNS Voice Message Center (800 a. Remember to write"own the assi ned message number 5) EPNS Web Interface (ww must now be launched from a iiwtible computer, or ca t e mergency Call Relay Center (800 a. Information from the Incident Commander is utilized to populate the EPNS fields i. Assigned message number must be entered here b. A verification call back number must be entered. After activation Intrado will call to verify. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A44 ATTACHMENT K GALLATIN COUNTY INFORMATION LINE ACTIVATION PROCEDURES The Gallatin County Information Line, (406) 582-3175, is a recorded message system that can accept 46 simultaneous callers listening to the message. It is available to government agencies for providing updated information to the public during an incident. Activation Criteria The Gallatin County Information Line is available for government agencies for public safety uses. Activation Procedure 1) Government agencies must request use of the Information Line from Gallatin Count Emergency Management through Gallatin County Dispatch, (406) 2) Gallatin ounty Dispatch will contact Gallatin County Emergency Management Duty Officer. 3) The EM Duty Officer will then contact the requesting agency to obtain the following a. Specific message to be recorded b. How often the message will be updated c. How will updates will be obtained 4) EM Duty Officer will then activate the information line Gallatin County EMP,Annex A(Warning), 04/26/12. Page A45 I ATTACHMENT L GALLATIN COUNTY INCIDENT WEBSITE ACTIVATION PROCEDURES Gallatin County Emergency Management maintains an incident website, www.gallatinmedia.org, in which incident information can be posted for the public. The site is configured to provide creation of an incident, { along with unlimited incident updates. This is achieved through a web based interface that does not require programming skills.* Activation Criteria The Gallatin County Incident Website is available for government agencies for public safety uses. Activation Procedure 1) Government agencies must request the use of the Incident Website from Gallatin Count Emergency Management through Gallatin County Dispatch (406 2) Galla in oun y Dispatch will contact the Emergency Management Duty Officer. 3) The EM Duty Officer will then contact the requesting agency to obtain the following a. Specific information to be posted b. How often the information will be updated i. Method for obtaining updates 4) The EM Duty Officer will then create an incident on the website a. For extended events, or events with PIOs, and account can be created so agencies can update their own information. Gallatin County EMP,Annex A(Warning), 04/26/12, Page A46 ATTACHMENT M HIGHWAY ADVISORY RADIO PORTABLES (HARP) ACTIVATION PROCEDURES Gallatin County Emergency Management operates three Highway Advisory Radio Portables (HARP). These units are trailer mounted AM radios that broadcast on either 1600 or 1700 kHz with a maximum range of 3-5 miles. The HARPs are solar powered with battery backup. Each unit can be updated remotely by telephone. Activation Criteria { HARPs are available to government agencies for public safety use. Authorization HARPs are available through the Gallatin County Emergency Management Duty Officer. Activation Procedure 1) Government agencies must request deployment of a HARP from Gallatin County Emergenc Mana ement s " through Gallatin County Dispatch (406 ' 2) Gallatin County Dispatch will contact the mergency Management Duty Officer. _ 3) EM Duty Officer will then contact the requesting agency directly and obtain the following: a. Area/ Population the agency wishes to cover with the HARPs b. Specific message the agency wants broadcast c. How often the message will need to be updated i. Method for obtaining updates d. Method citizens can obtain additional information 4) EM Duty Officer will then work on deployment of the HARPs Gallatin County EMP,Annex A(Warning),04/26/12. Page A47 ATTACHMENT N MSU Alert Montana State University maintains a mass notification system known as MSU Alert through Inspiron Logistics (www.insprionlogistics.com). M MONTANA „wk UN ryxmgw MSU utilizes this system to send pertinent emergency messages by email and SMS to -=--_=�=- individuals who have enrolled. Individuals may --- enroll at www.montana.edu/msualert. W Activation Criteria MSU Alert is available for incidents affecting the —= — MSU population. Authorization Must be authorized by MSU administration. Activation Procedure 1) Government agencies must request activation of MSU Alert through Montana State University Police Dispatch at 406 2) Once approved, a message formatted to it wit in 160 characters will need to be developed. Gallatin County EMP,Annex A(Warning),04/26/12, Page A48