HomeMy WebLinkAbout[EXTERNAL]RFQ submission from Madison River Cleaning_ _RFQ Contractors - All Trades and Services - Parks and Recreation Department_ due 8_27_2026From:Kenny Flagg
To:Bozeman Procurement
Cc:Katherine Canter; Holly Crane; Madison Pedersen
Subject:[EXTERNAL]RFQ submission from Madison River Cleaning: "RFQ Contractors - All Trades and Services - Parksand Recreation Department" due 8/27/2026
Date:Thursday, August 13, 2026 2:51:16 PM
Attachments:Madison River Cleaning - RFQ Contractors - All Trades and Services - Parks and Recreation Department.pdf
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Dear Procurement Team:
Please find attached Madison River Cleaning's RFQ response for all trades and services for the
Parks and Recreation Department. You may direct any questions about our submission to me.
Thank you very much for your consideration. We look forward to future opportunities toprovide janitorial and custodial services for our city.
Best,
Kenny FlaggADMINISTRATIVE & OPERATIONS ASSISTANT | MADISON RIVER CLEANING℡ (406) 300-3246 kenny@madisonrivercleaning.com→madisonrivercleaning.com
An RFQ Response For:
City of Bozeman
Parks and Recreation Department
Janitorial Services for Recreation Facilities
Date:
August 12, 2026
Firm Information
Madison River Cleaning is pleased to provide our qualifications in anticipation of
future work with the City of Bozeman. Founded by a Bozeman native, we proudly
serve our local community through reliable, high-quality cleaning services
throughout the Gallatin Valley and surrounding areas. We hope to further this
commitment to the community by providing janitorial services at Parks and
Recreation Department facilities, as well for other City departments should the
opportunity arise.
Madison River Cleaning will not use Generative AI in fulfillment of any contract,
nor will we submit confidential or personally identifiable information obtained
under contract into any Generative AI system.
Thank you for your consideration,
Madison Pedersen
Owner
Madison River Cleaning, LLC
Experience
Madison River Cleaning has extensive experience providing caring for large
public-facing facilities. Our personnel are trained to be attentive to
commonly-missed details, and to use the most effective and least abrasive
techniques for each job. Our supervisors provide detailed and thorough quality
assurance, ensuring any errors are corrected immediately and constructively.
In addition to our on-the-ground staff, we are structured to rapidly adjust to
changing conditions. We always have at least one supervisor on standby to assist
should coverage be required. Our Operations Manager frequently checks the
quality of work, and proactively communicates any issues observed.
We offer the following recent projects as concrete examples of the quality of our
work and our dedication to maintaining strong client relationships.
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Bacchus Pub Deep Cleaning
Client contact:
● Chris Van Bockel
● General Manager
● cvanbockel@bacchuspub.com
● 406 4041996
We were contracted to deep clean the front of house and back of house of the
Baxter Hotelʼs Bacchus Pub prior to the building coming under new ownership. We
defined project phases in accordance with the clientʼs budgetary restrictions,
resulting in a commitment of 2535 hours per week over several weeks.
Challenges arose due to the needs of the historic flooring, which was covered in
decades of buildup and required delicate techniques. This needed considerable
care and time, and we are proud to have helped restore one of Bozemanʼs many
distinctive historic places.
Throughout the project, our Operations Manager was in close contact with the
client about the progress. Substantial time was devoted to the floor restoration,
and we adjusted the timeline and priorities based upon constraints communicated
by the client.
This project resulted in an ongoing contract with the propertyʼs new owner to
progressively restore other areas of the Baxter, as well as provide daily cleaning,
dayporting, and inventory management services. This contract began with
5-day-per-week service, and is on track to expand into 7-day-a-week service.
140 E Main Daily Cleaning
Client contact:
● Julie Gobin
● Property Manager
● info@echobozeman.com
● 406 6710265
We have been contracted to provide daily janitorial service for the common areas
of 140 E Main St The Krueger Building) since July 2024. This small, mixed-use
facility houses several offices and two popular restaurants Blackbird and Rice),
and the lobby receives especially heavy use as Blackbirdʼs staff travel through this
space when moving between the dining room and kitchen. We provide attentive
care each morning to maintain a welcoming environment for office workers and
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their clients following the dinner rush of the previous evening. We developed a
schedule to rotate through different tasks each day, ensuring details such as the
windows, elevator, and basement landing are serviced with minimal disruption to
users of the building.
As a result of our long-term quality service, the new owner of the property trusted
us to continue maintaining the facility since taking over in February 2026.
Easton Companies Weekly Cleaning
Client contact:
● April Bennett
● Accounting Manager
● april@eastoncompanies.com
● 406 5793398
Since February, 2026, we have been providing janitorial services for Eastonʼs large
campus. This includes two buildings containing offices and shops used by Easton,
plus several spaces leased by tenants. We worked with the client to evaluate
several alternatives and concluded that an in-depth 11 hour cleaning each
weekend would best meet their needs.
Throughout the contract period, we have adjusted to changing needs both on
shorter and longer timescales. Our team responds to short term variation in facility
use by identifying the most heavily-used areas each week and reallocating our
efforts on the spot. The client has communicated longer-term needs with us and
we have revised our scope of work accordingly, such as when their staff moved to
different offices. In that situation, we were able to shift effort from the now-vacant
offices to the new offices, increase effort spent on other key areas of the facility,
and still decrease the number of hours billed.
We also assist with inventorying the clientʼs cleaning supplies and we maintain
close working relationships with their procurement and accounting departments.
Firm Background
Madison River Cleaning has been based in Bozeman since our companyʼs
establishment in April 2020.
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We currently provide recurring services to 40 clients, have contracts for
as-needed services with another 5 property managers, and complete 1020
one-time projects each month. Our revenue for 2025 was $748,384.85.
Firm Workload
Our janitorial staff currently has the capacity to devote 80 hours per week to City
of Bozeman projects. In times when additional effort is required, we are able to
meet requirements in the short-term by reducing the number of one-time projects
with other clients, and our hiring process allows us to recruit and train new
employees within two weeks when planning for longer-term changes.
Claims
There have been zero claims made against Madison River Cleaning in the last ten
years.
References
We invite you to contact any of the following clients.
Kendall Ford of Bozeman
Performing janitorial and custodial services three times per week in the
showroom, offices, and employee areas.
Please contact:
● David Storebo
● General Manager
● davidstorebo@kendallauto.com
● 406 2103363
Headwaters Academy
Performing janitorial and custodial services twice per week in the classrooms,
common areas, offices, and gymnasium.
Please contact:
● Tiffaney Dierolf
● Operations and Communications Manager
● tdierolf@headwatersacademy.org
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● 406 5859997
Hotel Baxter
Performing daily custodial and janitorial services in the Baxterʼs common areas,
offices, and the surrounding grounds.
Please contact:
● Katelin Klak
● Operations Assistant
● kklak@noblehousehotels.com
● 406 4041996
Picklr Bozeman
Performing weekly janitorial service throughout the common areas.
Please contact:
● Keegan Aimesbury
● Club Coordinator
● bozeman.manager@thepicklrfranchise.com
● 406 7478907
Anthem Snacks
Completed pre-event cleaning at the companyʼs office and household deep
cleaning for the General Manager.
Please contact:
● Drew Billings
● General Manager
● drew@anthemsnacks.com
● 801 4191335
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