The URL can be used to link to this page

Home My WebLink About24 - Submissions - Professional Geographic Information Systems (GIS) Services (7)I nee PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES City of Bozeman, MT March 14, 2024 Mike Wiley | Director 1001 Boulders Parkway, Suite 300, Richmond, VA 23225 917.848.6504 | 804.560.1016 | mike.wiley@timmons.com www.timmonsgis.com Engineering | Utilities | GIS | Strategic Planning | Solutions | Enterprise Data Management | Asset Management | Cloud Services 1001 Boulders Parkway Suite 300 Richmond, VA 23225 P 804.200.6500 F 804.560.1016 www.timmonsgis.com March 14, 2024 City of Bozeman PO Box 1230 Bozeman, MT 59771 RE: Professional Geographic Information Systems (GIS) Services To the Selection Committee: The City of Bozeman is seeking a qualified firm to assess the City’s current GIS environment and conduct a needs assessment which will inform GIS optimization throughout the organization. The City might also have need for the firm to perform some or all of these optimizations. Timmons Group has more than 30 years of geospatial-based technology solutions consulting experience for industry and government. Our staff includes more than 190 GIS professionals with a broad range of subject-matter experts across all areas of IT and GIS technologies. For more than 20 years, Timmons Group has provided a wide variety of enterprise GIS and Asset Management solutions, including and award-winning services to local government DOTs, utilities, municipal, federal, and private clients. Our team provides unmatched value to our clients – this case is no exception. Key team members dedicated to your project offer an impressive level of professional experience and knowledge for delivering services to your full range of associated services. Team members have worked together on multiple successful projects and are empowered to do what it takes to make sure your projects are successful for you and your stakeholders. We are a Esri Gold Partner, are Esri Utility Network Certified, and a Cityworks Platinum Implementation Partner and Strategic Development Partner with intimate experience in deploying this solution set of tools. We have already moved legacy data from disparate systems with Cityworks. A full understanding of your program requirements and a project team committed to exceeding your highest expectations by developing sound and innovative technical solutions. We will apply our lessons learned on recently completed similar projects to your full advantage. We are a VertiGIS Implementation Partner and have staff dedicated to designing, migrating and implementing VertiGIS-based solutions. Mike Wiley is a member of Esri’s Partner Advisory Committee (PAC) providing us keen insight to the future direction of Esri’s technology. The PAC is a collection of 24 individuals that meet monthly with Esri working to improve processes for partners that benefit Esri customers. Lou Garcia is a member of Trimble’s Parter Action Committee which includes Cityworks, eBuilder, Agile Assets, and Trimble Unity applications. The PAC has six members and meets monthly. Lou helps advise Trimble of client wants and business partner concerns and has an inside view to product direction and future Trimble product changes. We appreciate your consideration and hope to work with you. If you have any questions, please contact me at 917.848.6504 or at mike.wiley@timmons.com. Sincerely, Mike Wiley | Director, Business Development Professional Geographic Information Systems (GIS) Services City of Bozeman, MT TOC TABLE OF CONTENTS Executive Summary .............................................................................................................................................................. 1 Firm/Individual Profile .......................................................................................................................................................... 2 Who We Are ........................................................................................................................................................................ 2 Organizational Chart ........................................................................................................................................................... 3 Resumes ............................................................................................................................................................................. 4 Scope of Project .................................................................................................................................................................. 17 GIS Strategic Planning and Implementation ..................................................................................................................... 17 General and Technical Requirements ............................................................................................................................... 18 Related Experience with Projects Similar to the Scope of Services ............................................................................. 18 Description of Proposed Approach to the Project .......................................................................................................... 21 Project Initiation ................................................................................................................................................................. 21 GIS Assessment, Design, and Implementation ................................................................................................................ 21 VertiGIS Assessment Design and Implementation ........................................................................................................... 22 Cityworks Assessment, Design and Implementation ........................................................................................................ 25 Other RFP Questions ........................................................................................................................................................ 25 Management Approach ..................................................................................................................................................... 27 Project Communication Tools ........................................................................................................................................... 28 Project Communications Processes ................................................................................................................................. 28 Proposed Schedule ............................................................................................................................................................. 30 Present and Projected Workloads ..................................................................................................................................... 31 Recent and Current Work for the City of Bozeman ......................................................................................................... 33 References ........................................................................................................................................................................... 34 GIS Assessment References ............................................................................................................................................ 34 Cityworks Roadmap References....................................................................................................................................... 39 Cityworks/GIS Implementation Services References ....................................................................................................... 41 Strategic Plan References ................................................................................................................................................ 46 Geocortex/VertiGIS References........................................................................................................................................ 49 Price Proposal ..................................................................................................................................................................... 50 Phase 1 ............................................................................................................................................................................. 50 Phase 2 ............................................................................................................................................................................. 50 Attachment A – Affirmation of Nondiscrimination .......................................................................................................... 51 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 1 EXECUTIVE SUMMARY The City has a fairly sophisticated enterprise architecture involving ArcGIS Enterprise, VertiGIS, and Cityworks with other more complex configurations using distributed collaboration and federation. Not all GIS programs have such complexity in their architectures. The City understands that upgrading one system has impacts on other systems and understands there are dependencies that need to be planned for before moving with upgrades. The City is seeking a vendor to conduct a discovery and create a technical design that incorporates a “planned state” for ArcGIS Enterprise, Cityworks, and VertiGIS applications. This design/roadmap also needs to factor in other related systems, python scripts, and FME workbenches. Timmons Group is uniquely qualified to fulfill the City’s scope of services outlined in the RFP. We are an Esri Gold Level Business partner with multiple awards for our work leveraging Esri software products and solutions, including those used at the City. We are Esri Network Management partner, making us one of the few Cityworks implementors that is also certified by Esri in the Utility Network. Timmons Group is a Cityworks Platinum Level Business Partner and Strategic Development Partner. Our proven methodologies, honed during our work at numerous agencies, can reduce the time and effort required for your project because we have the necessary knowledge in house and framework in place. VertiGIS, having worked with the City on previous projects, has an understanding of the City’s systems and processes. Timmons Group’s standard project management approach and communications processes are aimed at keeping the project transparent and on track. We have assembled a team of qualified professionals, including from VertiGIS, with experience working together on similar projects. In addition, Timmons Group has 190+ technology professionals ready to step in should they be needed. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 2 FIRM/INDIVIDUAL PROFILE WHO WE ARE Mike Wiley, Director, Business Development 917.848.6504 Mike.wiley@timmons.com Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 3 ORGANIZATIONAL CHART Figure 1: Organizational Chart: Timmons Group has selected experienced staff to meet the specific requirements of the RFP. Project Manager Andy Fox, PhD Senior Consultant Mike Wiley GIS Infrastructure Lead Matt Moore VertiGIS Lead Brian Kingery, GISP, PMP, CSM, CSPO Cityworks Lead Mark Harmon Developer Pedro Oliveira Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 4 RESUMES Andy Fox, PhD, PMP Project Manager Dr. Fox is a senior technical project consultant and project manager on Timmons Group’s Geospatial Services team. He is the lead consultant for most GIS Strategic (RoadMap) planning and solution implementation projects. His responsibilities include designing and deploying integrated information management solutions that use a wide range of technologies and information types. He has extensive experience in information systems specification and operations that manage critical information for state, federal and local governments. He also has experience in the areas of governance, best business practices for GIS, and cost-saving methodologies. KEY EXPERTISE  Helped establish and refine Timmons Group’s highly successful GIS RoadMap Process  Manages and consults on numerous GIS RoadMap projects  Manages the implementation of GIS solutions for all city and county departments  Provides GIS industry best practices for local, state, and federal government  Manages numerous GIS data creation, conversion, migration, and QA/QC projects  Specializes in GIS return-on-investment assessments for organizations  Oversees GIS infrastructure reviews  Helps develop GIS Key Performance Indicators (KPI’s) for client organizations  Provides recommendations about GIS staffing, organization, and training  Plans and manages the integration of GIS with other information technology systems  Plans workflow management and data governance strategies  Presents at numerous GIS conferences  Past member of the Virginia Geographic Information Network (VGIN) Advisory Board SELECT PROJECT EXPERIENCE Needs Assessment and Strategic Plan, Oregon Department of Agriculture (ODA), Statewide, OR. Project Manager. ODA is partnering with Timmons Group to conduct a GIS needs assessment that results in the development of a GIS strategic plan for ODA that defines the critical path and steps necessary for the continued development and enhancement of ODA’s GIS environment to improve GIS coordination, productivity, and efficiency in the organization and take advantage of existing/future technologies and innovative solutions to provide even more value to the organization. Project deliverables will include a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and EDUCATION Doctor of Philosophy, Geological Sciences, Cornell University, 1993 Masters, Geological Sciences, University of Canterbury (New Zealand), 1987 Bachelor of Arts, Geological Sciences, SUNY Geneseo, 1985 EXPERIENCE 31 Years CERTIFICATIONS Project Management Professional Certification, VA, 2013 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 5 steps necessary for the continued development and enhancement of a GIS environment for the ODA. GIS Needs Assessment and Strategic Plan, Hampton Roads Planning District Commission, Chesapeake, VA. Project Manager and Lead Consultant. The Hampton Roads Transportation Planning Organization (HRTPO) has recognized a need to improve GIS coordination, productivity, and efficiency in the organization. Timmons Group will produce a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for HRTPO. We will document and assess the organization’s existing GIS data and systems and establish a vision for the future with core recommendations. The current GIS environment will be evaluated to identify needs and opportunities related to staffing, training, data, software, workflows, standards, and policies. Recommendations will be driven by TWS stakeholder priorities; solutions will be presented in a realistic, tactical plan that defines RoadMap initiatives specifically designed to address those priorities. We will document the objective, work plan, timeline, deliverables, budget, assumptions, and risks associated with each initiative. The resulting RoadMap plan will help ensure that TWS is better positioned to take advantage of existing/future technologies and innovative solutions that provide even more value to member localities and the public. Andy actively participated in all strategic planning tasks that included significant stakeholder engagement. He also contributed to the development of project deliverables. Needs Assessment and RoadMap Implementation Plan, Pennsylvania Game Commission (PGC), Harrisburg, PA. Project Manager and Consultant. PGC wanted a detailed GIS RoadMap plan to guide the Agency through the next three to five years that would deliver an effective and efficient Enterprise GIS with high-quality results and align it with the organization’s current operational plans and initiatives. Our team reviewed current GIS use, documented current and future needs, established governance, and built consensus among Agency stakeholders for a unified view of its Enterprise GIS Program. The project produced a tactical RoadMap implementation plan that optimizes the benefit of the Agency’s GIS to the organization as a whole, while ensuring that it encapsulates the most immediate goals. Andy successfully administered the project management plan for the complete project lifecycle from project planning, initiation, execution, through project completion and closeout. He coordinated communications, managed the relationship with the client and all stakeholders, and created comprehensive project documentation. He effectively managed project scope, schedule, staff resourcing and costs, and controlled changes to all of these. He also carefully monitored and reported work progress and accomplishments. Andy regularly performed risk management to minimize project risks. He also supervised work on, and contributed to, the development of project deliverables. He assisted with the development of recommendations for enhancing GIS at PGC, and the development of a tactical plan to implement those recommendations. Andy actively participated in all strategic planning tasks that included significant stakeholder engagement. GIS Managed Services and Cloud Migration, Philadelphia Gas Works (PGW), Philadelphia, PA. Project Manager. Philadelphia Gas Works (PGW) selected Timmons Group to help design, implement and support their new cloud-based enterprise GIS. The goal was to design, deploy and then manage an AWS cloud-hosted solution that houses PGW’s GIS data and services using PGW’s existing Esri software. PGW’s GIS System is comprised of virtual servers, relational database management systems, commercial off-the-shelf (COTS) web applications, custom web applications, custom automated processes, and data integrations. These components needed to be considered prior to the migration of the PGW GIS system to the AWS cloud. Andy successfully administered the project management plan for the complete project lifecycle from solution planning, design, implementation, testing, and system support and maintenance (which is ongoing). He coordinates communications, manages the relationship with the client and all stakeholders, and maintains comprehensive project documentation. He effectively managed project scope, schedule, staff resourcing and costs, and controlled changes to all of these. He also carefully monitored and reported work progress and accomplishments. Andy regularly performed risk management to minimize project risks. ArcGIS Enterprise Migration, Pennsylvania Game Commission (PGC), Harrisburg, PA. After performing a needs assessment for the agency, Timmons Group implemented the goals identified in the plan beginning with migrating to Esri’s ArcGIS Enterprise technology platform. We accomplished this in four phases: Phase 1: Migration Implementation Planning and Preparation; Phase 2: Implementation Execution with Onsite Support; Phase 3: Documentation of the As-Deployed Solution; Phase 4: Plan for Ongoing Support and Maintenance. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 6 Mike Wiley Senior Consultant Mike is an experienced IT executive with more than 20 years of experience in the ideation, conception, design, development, testing, delivery, training, and maintenance of complex geospatial systems for state/local governments and commercial clients. His specialties include consistently developing strong relationships with internal staff, technology partners and client teams. He is adept at identifying technology solutions to meet client's business and technology needs. Mike has a solid ability to develop value propositions that exceed clients' needs. Mike has extensive experience in large data conversion projects. KEY EXPERTISE  Manages the implementation of GIS solutions for state, city, and commercial clients  Provided GIS industry best practices for local, state, and federal government  Oversees GIS infrastructure reviews  Provides recommendations about GIS staffing, organization, and training  Plans and manages the integration of GIS with other information technology systems  Manages numerous GIS data creation, conversion, migration, and QA/QC projects  Plans workflow management and data governance strategies  Helped establish and refine Timmons Group’s highly successful GIS RoadMap Process  Consults on numerous GIS RoadMap projects  Presents at numerous GIS conferences SELECT PROJECT EXPERIENCE Needs Assessment and Strategic Plan, Oregon Department of Agriculture (ODA), Statewide, OR. Client Satisfaction. ODA is partnering with Timmons Group to conduct a GIS needs assessment that results in the development of a GIS strategic plan for ODA that defines the critical path and steps necessary for the continued development and enhancement of ODA’s GIS environment to improve GIS coordination, productivity, and efficiency in the organization and take advantage of existing/future technologies and innovative solutions to provide even more value to the organization. Project deliverables will include a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for the ODA. GIS Needs Assessment and Strategic Plan, Hampton Roads Planning District Commission, Chesapeake, VA. Client Satisfaction. The Hampton Roads Transportation Planning Organization (HRTPO) has recognized a need to improve GIS coordination, productivity, and efficiency in the organization. Timmons Group will produce a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for HRTPO. We will document and assess the organization’s existing GIS data and systems and establish a vision for the future EDUCATION Masters, Regional Planning, Focus on GIS & Remote Sensing Technology, University of Massachusetts, Amherst, 1995 Bachelor of Science, Environmental Design, University of Massachusetts, Amherst, 1991 EXPERIENCE 30 Years TECHNICAL SKILLS Systems Integration GeoAnalytics Geospatial Design System Design Business Analysis System Testing Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 7 with core recommendations. The current GIS environment will be evaluated to identify needs and opportunities related to staffing, training, data, software, workflows, standards, and policies. Recommendations will be driven by TWS stakeholder priorities; solutions will be presented in a realistic, tactical plan that defines RoadMap initiatives specifically designed to address those priorities. We will document the objective, work plan, timeline, deliverables, budget, assumptions, and risks associated with each initiative. The resulting RoadMap plan will help ensure that TWS is better positioned to take advantage of existing/future technologies and innovative solutions that provide even more value to member localities and the public. Utility Network Migration Plan, EPCOR, Phoenix, AZ. Client Satisfaction. Timmons Group (prime vendor) and Avineon (subcontractor) developed an implementation plan, costs, and project schedule for a later project to migrate from Esri’s Local Government Information Model and ArcMap to Esri’s Utility Network and ArcGIS Pro. The Timmons Group team reviewed EPCOR’s existing GIS organizational, system architecture, and process management documents, including standard operating procedures for GIS and asset management activities. This background information helped the team engage with EPCOR staff and laid the foundation for topics addressed in the discovery workshops. The team facilitated these workshops and assisted EPCOR staff with reviewing and applying modeling concepts for the chosen domain networks (water, wastewater, and natural gas) with associated asset groups and types. The application of tier groups, subnetworks, network categories, network attributes, and associations were reviewed and configured in the data model to result in the best possible out-of-the box functionality across desktop, web, and mobile applications. The team documented EPCOR’s current state and evaluated and defined its future state. Mike developed the team structure, conceived the initial project tasks, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to EPCOR staff. ArcGIS Pro & Utility Network Implementation, EPCOR, Phoenix, AZ. Client Satisfaction. Timmons Group (prime vendor) and Avineon (subcontractor) implemented Utility Network for EPCOR’s water, wastewater, and reuse water GIS data. Our team met with the EPCOR team and gathered project requirements and business needs to inform the customization of the Utility Network data models, migration processes, and workflow tools. Timmons Group also provided recommendations and advice to guide the procurement and installation of servers and software for the Utility Network environment. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to EPCOR staff. Utility Network Implementation and Cityworks AMS Reconfiguration, Indio Water Authority, Riverside, CA. Client Satisfaction. Indio Water has selected Timmons Group for the migration of its Water Distribution geodatabase from Geometric Network to the Esri Utility Network model. Moving to the Utility Network platform will position Indio Water to effectively manage its water distribution assets into the future. In addition, we were tasked with reconfiguring Indio Water’s Cityworks AMS solution to use Utility Network, including modifying Cityworks business processes to further create a more effective and efficient workflow. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to IWA staff. Utility Network Data Readiness and Migration Strategic Plan, Orange Water and Sewer Authority (OWASA), Carrboro, NC. Client Satisfaction. Timmons Group examined OWASA’s current architecture and documented GIS integrations with other business systems. This included stakeholder meetings and interviews to ensure we had a full understanding of the system. We then made recommendations for changes to the ArcGIS Enterprise deployment for it to support the Utility Network performantly. Our team assisted with the software implementation of these recommendations and reviewed and documented current GIS editing workflows and procedures. These were considered when making recommendations for the Utility Network Migration Plan. Further, Timmons Group conducted a GIS Data Readiness Assessment to guide OWASA’s editors through data corrections prior to the Utility Network migration. Finally, we created the Utility Network Migration Plan document that included the documentation of the current state as well as recommendations for the migration project, including budget, schedule, and integration considerations. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to OWASA staff. Utility Network Migration Preparation, St. Johns County (SJC), FL. Client Satisfaction. SJC requires an advanced GIS geodatabase in the Operations, Engineering, and Administration divisions, and uses the Esri ArcGIS Enterprise geodatabase for storing, editing, providing, and managing geospatial layers, attributes, and records, along with advanced automated-update and quality-control features. This enterprise system and its business function applications are part of the digital transformation of both SJC Utilities and the utility industry. Improvements and business solutions in the system and applications continue to be developed. SJC Utilities recognizes the business case to continue to maintain these systems for both efficient performance and new functionality for business cases that encourage mobility, collaboration, Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 8 information automation, and intelligent analytics. Timmons Groups is providing a Data Readiness and Assessment Report, conducting Data Preparation and Cleanup, configuring ArcGIS Pro Functionality, implementing Data Review rules, automating GIS feature editing, and developing a Utility Network Migration Plan. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to the City. Utility Network Migration, City of Gresham, OR. Client Satisfaction. The City of Gresham is aware of the need to move ArcGIS Pro and the Utility Network. The goal of the project is to move all stormwater and wastewater processes to these new solutions. Timmons Group is providing data readiness assessment, data modeling, utility network migration, training, testing, and implementation to the City. GIS Managed Services and Cloud Migration, Philadelphia Gas Works (PGW), Philadelphia, PA. Client Satisfaction. Philadelphia Gas Works (PGW) selected Timmons Group to help design, implement and support their new cloud-based enterprise GIS. The goal is to design, deploy and then manage an AWS cloud-hosted solution that houses PGW’s GIS data and services using PGW’s existing Esri software. PGW’s GIS System is comprised of virtual servers, relational database management systems, commercial off-the-shelf (COTS) web applications, custom web applications, custom automated processes, and data integrations. These components needed to be considered prior to the migration of the PGW GIS system to the AWS cloud. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to PGW staff. Utility Network Implementation, Walt Disney Parks and Resorts US, Disneyland, CA. Client Satisfaction. Timmons Group was selected to support the Disneyland Resorts (DLR) Utilities department in a multi-phased GIS Utility Network implementation Timmons Group was tasked in Phase 3 to refine the existing data model, develop a Utility Network Migration Plan, Migrate CAD/PDF as-built data into the GIS environment, and design integrations with additional systems outside of GIS, as well as identifying and developing numerous Web and Mobile applications for use by the DLR team. Mike conceived the initial project tasks and budget, reviewed project deliverables, participated in stakeholder meetings, and participated in presentations to Disney staff. Strategic Plan Update, Maine Library of Geographic Information (GeoLibrary), Augusta, ME. Senior Consultant. GeoLibrary Board required a Strategic Plan that will help meet the current and future needs of Maine’s GIS community (public, non-profit, and private sector stakeholders) as it relates to the GeoLibrary’s mission. Timmons Group provided consulting services to develop an update to the Maine GeoLibrary Strategic Plan that was last updated in 2009. The updated Strategic Plan provides a blueprint for financing Board operations, data acquisition and hosting, and dissemination of geospatial data to the greater GIS community and the public. This plan will form the basis for completing and maintaining the Board’s OneMAP for ME program. Our collaborative process involved the GeoLibrary Board, Maine’s GIS community, and supporting staff from the Maine Office of GIS (MEGIS). Mike offered strategic direction to the consulting team, reviewed deliverables, and participated in presentations to the project team. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 9 Matt Moore GIS Infrastructure Lead Matt performs tasks related to systems management/administration, web administration, database administration and development, and applications development. Matt has worked on many systems architecture design, development, and implementation projects for federal, state, and local governments throughout the US. He is well versed in implementing Enterprise systems and has worked on projects using both custom and COTS applications. Matt is an expert on System Architecture and Esri Capacity Planning. He has DOT experience designing and implementing Enterprise Systems with all of our on-call DOT clients including, Nevada, Caltrans, Georgia, Iowa, and Wyoming. He understands R&H and GIS architecture and how DOTs implement these systems effectively to ensure performance and up time. Matt is often requested by name by clients for whom he has previously solved problems. His ability to tackle a problem with little foreknowledge and rapidly reach a satisfactory resolution is unparalleled. KEY EXPERTISE  Consults clients on managed services and cloud service offerings  Consults on numerous custom application development projects  Consults on R&H architecture, security, and enterprise deployment patterns  Delivers consulting services via project discoveries and needs assessments  Provides GIS industry best practices for local, state, and federal governments, and NGOs.  Provides consulting and recommendations on using technology to solve business process / workflow challenges  Plans and manages integration of GIS with other information technology systems  Implements technical solutions and designs for enterprise GIS systems  Deploys and manages server infrastructure in Cloud environments  Develops scripts as needed to automate GIS workflows  Manages Relational Database Management Systems (SQL Server/Postgres/PaaS offerings)  Manages Active Directory as needed for Cloud environments  Builds and manages web servers in Apache and Microsoft IIS SELECT PROJECT EXPERIENCE Utility Network Migration Plan, EPCOR, Phoenix, AZ. Systems Architect. Timmons Group (prime vendor) and Avineon (subcontractor) developed an implementation plan, costs, and project schedule for a later project to migrate from Esri’s Local Government Information Model and ArcMap to Esri’s Utility Network and ArcGIS Pro. The Timmons Group team reviewed EPCOR’s existing GIS organizational, system architecture, and process management documents, including standard operating procedures for GIS and asset management activities. This background information helped the team engage with EPCOR staff and laid the foundation for topics addressed in the discovery workshops. The team facilitated these workshops and assisted EPCOR staff with reviewing and EDUCATION Bachelor of Science, Geography, Information Technology focus, Old Dominion University, 2004 EXPERIENCE 20 Years TECHNICAL SKILLS Esri Enterprise System Design, AWS Services, ArcGIS Online, Python, SQL Server / Oracle, IIS 10x, 8.x, 7.x, 6.x, Apache Tomcat 2.2, 2.4, PHP, HTML, JSON, SSL & PKI Deployment, Adobe Flex Builder, XML, Action Script, Deployment of .NET and JavaScript web applications CERTIFICATIONS AWS Certified Cloud Practitioner Esri Certified Enterprise System Design Associate Esri Enterprise Geodata Management Professional Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 10 applying modeling concepts for the chosen domain networks (water, wastewater, and natural gas) with associated asset groups and types. The application of tier groups, subnetworks, network categories, network attributes, and associations were reviewed and configured in the data model to result in the best possible out-of-the box functionality across desktop, web, and mobile applications. The team documented EPCOR’s current state and evaluated and defined its future state. As part of the overall UN migration plan, Matt documented the future state architecture to support the Utility Network deployment. This documentation included network diagrams, solution design, and a step-by-step implementation plan that included all the necessary tasks from building servers to supporting the solution to final data migration efforts. ArcGIS Pro & UN Implementation, EPCOR, Phoenix. EPCOR contracted with Timmons Group (prime vendor) and Avineon (subcontractor) to implement the UN for their water, wastewater, and reuse water GIS data. Our team met with the EPCOR team and gathered project requirements and business needs to inform the customization of the UN data models, migration processes, and workflow tools. Timmons Group also provided recommendations and advice to guide the procurement and installation of servers and software for the UN environment. Utility Network Implementation and Cityworks AMS Reconfiguration, Indio Water Authority, Indio, CA. Systems Architect. Indio Water has selected Timmons Group for the migration of its Water Distribution geodatabase from Geometric Network to the Esri Utility Network model. Moving to the Utility Network platform will position Indio Water to effectively manage its water distribution assets into the future. In addition, we were tasked with reconfiguring Indio Water’s Cityworks AMS solution to use Utility Network, including modifying Cityworks business processes to further create a more effective and efficient workflow. Matt worked directly with Indio Water upgrading its ArcGIS Enterprise deployment to version 10.9.1. This effort included proper documentation of the existing deployment, developing an upgrade plan, and performing all steps documented in the upgrade plan. This upgrade was focused on supporting the deployment of the latest version of the Utility Network. Cityworks Services and Utility Network Implementation, Rogers Water Utilities, Rogers, AR. Systems Architect. Timmons Group worked with Rogers Water to implement Cityworks AMS & PLL. As a first Phase of the project, a plan was needed that would result in a short/long-term strategic plan for the implementation as it affected system architecture as well as a multitude of other existing City systems and planned software purchases. Timmons Group developed a strategic RoadMap based around maintenance work management, asset management, and community development activities. During the development of this strategic plan, our team reviewed the existing GIS, and Rogers Water decided to rebuild its GIS data model on the new Esri Utility Network data model. Part of this included the migration of legacy data into the new utility network data model. Subsequent phases of the project are ongoing, including the deployment of the enterprise GIS and the implementation of Cityworks AMS & PLL, the integration of several third-party applications to streamline business processes, and development of public facing applications for enhanced customer service. Matt was responsible for the design of the entire GIS Enterprise, to include Cityworks, ArcGIS Enterprise, and OnBase Plan Review. This implementation required roughly 10 new virtual servers to be built inside of both the City’s DMZ and LAN networks. Utility Network Data Readiness and Migration Strategic Plan, Orange Water and Sewer Authority (OWASA), Carrboro, NC. Systems Architect Timmons Group examined OWASA’s current architecture and documented GIS integrations with other business systems. This included stakeholder meetings and interviews to ensure we had a full understanding of the system. We then made recommendations for changes to the ArcGIS Enterprise deployment for it to support the Utility Network performantly. Our team assisted with the software implementation of these recommendations and reviewed and documented current GIS editing workflows and procedures. These were considered when making recommendations for the Utility Network Migration Plan. Further, Timmons Group conducted a GIS Data Readiness Assessment to guide OWASA’s editors through data corrections prior to the Utility Network migration. Finally, we created the Utility Network Migration Plan document that included the documentation of the current state as well as recommendations for the migration project, including budget, schedule, and integration considerations. As part of the overall UN migration plan, Matt documented the future state architecture to support the Utility Network deployment. This documentation included network diagrams, solution design, and a step-by-step implementation plan that included all the necessary tasks from building servers to supporting the solution to final data migration efforts. ArcGIS Enterprise Migration, Pennsylvania Game Commission (PGC), Harrisburg, PA. After performing a needs assessment for the agency, Timmons Group implemented the goals identified in the plan beginning with migrating to Esri’s ArcGIS Enterprise technology platform. We accomplished this in four phases: Phase 1: Migration Implementation Planning and Preparation; Phase 2: Implementation Execution with Onsite Support; Phase 3: Documentation of the As- Deployed Solution; Phase 4: Plan for Ongoing Support and Maintenance. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 11 ArcGIS Enterprise and Configuration, City of Minot, ND. Timmons Group partnered with the City of Minot to deploy and configure ArcGIS Enterprise. After examining the City’s existing GIS server, Timmons Group assessed the currently configured ArcGIS Enterprise components. The City had attempted to deploy ArcGIS Enterprise and the implementation was not successful. Working with the City, Timmons Group proposed a future state system architecture to support an ArcGIS Enterprise deployment. ArcGIS System Architecture Upgrade, Spotsylvania County, VA. Spotsylvania County Enterprise GIS wanted to migrate from antiquated legacy physical servers to a new virtualized server environment that offered their team flexibility and scalability as needs in the department change. Spotsylvania County contracted with Timmons Group to provide strategic planning and technical support planning and implementation for the migration of their Enterprise GIS System to a new virtualized server environment. This included the design and installation, testing, documentation, and ongoing support of a new Enterprise GIS in the virtualized environment. GIS Managed Services and Cloud Migration, Philadelphia Gas Works (PGW), Philadelphia, PA. Systems Architect. Philadelphia Gas Works (PGW) selected Timmons Group to help design, implement and support their new cloud-based enterprise GIS. The goal is to design, deploy and then manage an AWS cloud-hosted solution that houses PGW’s GIS data and services using PGW’s existing Esri software. PGW’s GIS System is comprised of virtual servers, relational database management systems, commercial off-the-shelf (COTS) web applications, custom web applications, custom automated processes, and data integrations. These components needed to be considered prior to the migration of the PGW GIS system to the AWS cloud. Cityworks Roadmap, City of Danville, Danville, VA. Systems Architect. Timmons Group is working with the City of Danville to provide a detailed Cityworks, GIS, CMMS & Asset Management Roadmap, which will guide the organization, both short-term and long-term, to deliver an effective and efficient Asset Management Program concentrated on multiple departments, with high quality results, and align with the City’s current operational plans and initiatives. The purpose of this project is to conduct a review of current Asset Management related tools, processes, requirements and goals; provide governance, and build consensus for a unified view of the efforts needed to align the City’s existing GIS, Cityworks AMS and other systems throughout all identified user groups. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 12 Brian Kingery, PMP, GISP, CSM, CSPO VertiGIS Lead Brian is a GIS Manager specializing in COTS solution development on Timmons Group’s Geospatial Services team, providing expertise in GIS. He has worked with numerous clients in both the public and private sector. His project experience ranges from performing mission-critical GIS tasks for the military, to assisting DOTs solve business problems, as well as helping local governments improve workflows. He is well versed in implementing ArcGIS Online and ArcGIS Enterprise systems for organizations and has worked on projects using both custom and COTS applications. Brian has been instrumental with building our many of our COTS Esri Application projects leveraging the latest technologies, including Field Maps, Dashboards, Experience Builder, ArcGIS Enterprise, ArcGIS Hub, and Portal for ArcGIS. Brian was instrumental in Timmons Group receiving an Esri Business Partner Award in 2021 or Fostering Engagement based on our work with ArcGIS Hub, Dashboards, and Survey123, and how we used these technologies with our clients. Prior to Timmons Group Brian was a GIS Manager at Virginia DOT, where he implemented the Virginia Roads the first implementation of Portal for ArcGIS and ArcGIS Hub. KEY EXPERTISE  Serves as a firm leader in terms of designing, configuring, and implementing Esri technology to support a variety of use cases from the office to the field.  Helped establish and refines Timmons Group’s highly successful community engagement GIS approach using ArcGIS Hub. Learn more at arcgishub.timmons.com.  Consults on numerous GIS RoadMap projects.  Manages and consults the implementation of GIS solutions for city and county departments.  Provides GIS industry best practices for local, state, and federal government.  Specializes in helping organizations get the most return-on-investment related to GIS.  Provides recommendations about GIS staffing, organization, and training.  Manages and consults on integration of GIS with other information technology systems  Manages and consults on numerous GIS data creation, conversion, migration, and QA/QC projects  Presents at numerous GIS conferences SELECT PROJECT EXPERIENCE Needs Assessment and Strategic Plan, Oregon Department of Agriculture (ODA), Statewide, OR. Senior Solutions Architect. ODA is partnering with Timmons Group to conduct a GIS needs assessment that results in the development of a GIS strategic plan for ODA that defines the critical path and steps necessary for the continued development and enhancement of ODA’s GIS EDUCATION Executive Certificate, Leadership and Management, University of Notre Dame - Mendoza College of Business, 2018 Master of Science, Geographic Information Systems, Elmhurst College, 2016 Bachelor of Science, Geography, Old Dominion University, 2014 EXPERIENCE 14 Years TECHNICAL SKILLS IT: Python, Model Builder, VB Script, SQL Expressions, HTML5, CSS MS Office: Teams, SharePoint, Outlook, Word, Visio, Excel. Project Software Development Tools: Atlassian products Jira and Confluence SDLC: Agile and Waterfall GIS: Esri ArcGIS suite of technology and COTS apps CERTIFICATIONS Project Management Professional (PMP) Certification, 2023 Geographic Information System Professional, 2014 Certified ArcGIS Desktop Associate, 2018 Certified ArcGIS Online, 2019 Administration Specialty Certified Scrum Master, 2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 13 environment to improve GIS coordination, productivity, and efficiency in the organization and take advantage of existing/future technologies and innovative solutions to provide even more value to the organization. Project deliverables will include a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for the ODA. As a Senior Solutions Architect, Brian worked with the client to best understand how GIS could best be used throughout the agency. He met with staff in various departments and helped to define and plan initiatives, and see GIS mature as a practice withing the organization. Needs Assessment and RoadMap Implementation Plan, Pennsylvania Game Commission (PGC), Harrisburg, PA. Senior Analyst. PGC wanted a detailed GIS RoadMap plan to guide the Agency through the next three to five years that would deliver an effective and efficient Enterprise GIS with high-quality results and align it with the organization’s current operational plans and initiatives. Our team reviewed current GIS use, documented current and future needs, established governance, and built consensus among Agency stakeholders for a unified view of its Enterprise GIS Program. The project produced a tactical RoadMap implementation plan that optimizes the benefit of the Agency’s GIS to the whole organization, while ensuring that it encapsulates the most immediate goals. As a Senior Analyst, Brian helped gather information about current GIS workflows, users, systems, and data to then document and refine the interrelationship between all components. Utility Network Migration Plan, EPCOR, Phoenix, AZ. Timmons Group (prime vendor) and Avineon (subcontractor) developed an implementation plan, costs, and project schedule for a later project to migrate from Esri’s Local Government Information Model and ArcMap to Esri’s Utility Network and ArcGIS Pro. The Timmons Group team reviewed EPCOR’s existing GIS organizational, system architecture, and process management documents, including standard operating procedures for GIS and asset management activities. This background information helped the team engage with EPCOR staff and laid the foundation for topics addressed in the discovery workshops. The team facilitated these workshops and assisted EPCOR staff with reviewing and applying modeling concepts for the chosen domain networks (water, wastewater, and reclaimed water) with associated asset groups and types. The application of tier groups, subnetworks, network categories, network attributes, and associations were reviewed, and recommendations were made for the future data model to result in the best possible out-of-the box functionality across desktop, web, and mobile applications. The team documented EPCOR’s current state and evaluated and defined its future state. This culminated in a Migration Plan, including scope, schedule, and budget for a Utility Network implementation project. ArcGIS Enterprise and Configuration, City of Minot, ND. GIS Solutions Lead. Timmons Group partnered with the City of Minot to deploy and configure ArcGIS Enterprise. After examining the City’s existing GIS server, Timmons Group assessed the currently configured ArcGIS Enterprise components. The City had attempted to deploy ArcGIS Enterprise and the implementation was not successful. Working with the City, Timmons Group proposed a future state system architecture to support an ArcGIS Enterprise deployment. Direct project tasks include: GIS System Review, GIS System Design, ArcGIS Enterprise installation/configuration, and Data Migration. Brian’s focus was to create an intranet style GIS website for divisions in the city to author and manage content on the ArcGIS Enterprise (AGE) offering as well as create a publicly accessible GIS website using their ArcGIS Online (AGOL) offering. The two websites were connected using Distributed Collaboration allowing the City to share publicly authoritative content form the Portal to ArcGIS Online. The internal site on AGE feeds the external Minot GeoHub on AGOL. https://geohub-minotnd.hub.arcgis.com/ GIS Managed Services and Cloud Migration, Philadelphia Gas Works (PGW), Philadelphia, PA GIS Analyst. Philadelphia Gas Works (PGW) selected Timmons Group to help design, implement and support their new cloud-based enterprise GIS. The goal is to design, deploy and then manage an AWS cloud-hosted solution that houses PGW’s GIS data and services using PGW’s existing Esri software. PGW’s GIS System is comprised of virtual servers, relational database management systems, COTS web applications, custom web applications, custom automated processes, and data integrations. These components needed to be considered prior to the migration of the PGW GIS system to the AWS cloud. As a GIS Analyst, Brian performed data modeling tasks, authoring services, and map and application configuration on the ArcGIS platform. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 14 Mark Harmon Cityworks Lead Mark offers considerable experience in Cityworks consulting and enterprise system design gained through work with water utilities, State and local governments and private industry. His capabilities include: Cityworks system planning and design, CMMS and asset management workflow design and analysis, systems integration specification design, project implementation coordination, and end user support. KEY EXPERTISE  System design of Cityworks AMS/PLL implementations for city, county, and public/private utility clients  Analysis and improvement of asset and work order management related business processes  System integration design, testing, and deployment for systems integrating with Cityworks, including customer information & billing systems, citizen engagement apps, SCADA, fuel management systems, CCTV, and more  Assessment of existing Cityworks/CMMS implementations  Data conversion/migration design  Dashboard and report design and development  Oversees development of best practices for Timmons Asset Management group SELECT PROJECT EXPERIENCE Utility Network Migration Plan, EPCOR, Phoenix, AZ. Solutions Architect. Timmons Group created a Utility Network Migration Plan for EPCOR. Discovery sessions with stakeholder departments were conducted to populate a Current State Assessment document showing infrastructure, current geodatabase configuration, data models, and a high-level data quality report. That document informed the Future State Recommendations document to guide EPCOR’s planning for a UN migration including expected schedule and cost. Mark led discovery sessions with EPCOR to determine the current state of the Cityworks deployment and associated architecture while gathering requirements and desired goals for the migration. He coordinated with team members to develop and write the migration plan, focusing on the tasks required to configure Cityworks to work with the Utility Network. ArcGIS Pro & Utility Network Implementation, EPCOR, Phoenix, AZ. Senior Solutions Architect. Timmons Group (prime vendor) and Avineon (subcontractor) implemented Utility Network for EPCOR’s water, wastewater, and reuse water GIS data. Our team met with the EPCOR team and gathered project requirements and business needs to further inform the customization of the Utility Network data models, migration processes, and workflow tools. Timmons Group also provided recommendations and advice to guide the procurement and installation of servers and software for the Utility Network environment. The Utility Network was customized, populated, and implemented for 8 Networks and in 4 environments (Dev, Test, UAT, and Prod). Finally, EPCOR’s staff was trained on using and managing the UN. Mark provided technical oversite and guidance for the Cityworks implementation team to ensure that processes and tasks defined in the migration plan were executed according to plan and assisted with testing to verify the integration between Cityworks and the Utility Network were functioning properly. EDUCATION Bachelor of Science, Geographic Science, James Madison University, 2003 EXPERIENCE 21 Years TECHNICAL SKILLS Cityworks AMS/PLL System Design and Configuration, ArcGIS Portal, ArcGIS Online, ArcGIS Pro, Citizen Engagement Apps (Rock Solid OneView and SeeClickFix), SQL Server / Oracle, IIS 10x, 8.x, 7.x, 6.x, XML, Deployment of .NET web applications, Crystal Reports, SQL Server Reporting Services (SSRS), Lucidchart / MS Visio Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 15 Utility Network Implementation and Cityworks AMS Reconfiguration, Indio Water Authority, Indio, CA. Senior Solutions Architect. Timmons Group migrated Indio’s Water Distribution geodatabase from Geometric Network to the Esri Utility Network. In addition, we were tasked with reconfiguring Indio Water’s Cityworks AMS solution to use Utility Network, including modifying Cityworks business processes to further create a more effective and efficient workflow. This project included customization and implementation of the UN, as well as updating integrations, and training Indio’s GIS staff. As Senior Solutions Architect, Mark provided technical oversite and guidance for the Cityworks implementation team, verifying tasks and order of execution, and assisted with post migration testing. Cityworks Strategic Plan, Utility Network, and AMS/PLL Implementation, Rogers Water Utility, AR. Senior Solutions Architect. Timmons Group was selected to implement Cityworks AMS & PLL. During initial scope negotiations, it became apparent that, as a first Phase of the project, a plan was needed that would result in a short/long-term strategic plan for the implementation as it affected system architecture as well as a multitude of other existing City systems as well as planned software purchases. Timmons Group developed a strategic RoadMap based around maintenance work management, asset management, and community development activities. During the development of this strategic plan, the existing GIS was reviewed, and it was decided to rebuild Rogers Water GIS data model on the new Esri Utility Network data model. Part of this included the migration of legacy data into the new utility network data model. Subsequent phases of the project are ongoing, including the deployment of the enterprise GIS as well as the implementation of Cityworks AMS & PLL, the integration of several third-party applications to streamline business processes, and development of public facing applications for enhanced customer service. As a Senior Solutions Architect, Mark worked closely with Rogers to help define the future state for Cityworks and helped draft portions of the strategic plan and system architecture plans with a focus on Cityworks and enterprise integrations. Throughout the course of the project, Mark provided technical support and guidance for the Cityworks Asset Management implementation team ensuring the configuration aligns with goals set forth in the strategic plan. Mark also coordinated with Rogers with the design, deployment, and testing of several enterprise integrations with Cityworks including their Tyler Incode Customer Information System and their 811 call before you dig ticketing system, UtiliSync. Utility Network Data Migration, Pennichuck Water Works, Nash County, NH. Senior Solutions Architect. Timmons Group was selected to migrate PWW’s water network data from Esri’s Geometric Network data model into the new Utility Network data model to enable new data management and analysis capabilities and keep its Esri implementation current. The Utility Network implementation must support existing business workflows and applications, including work tracking with Cityworks CMMS and reading customer information from Munis. On this project, Mark provided technical oversite and guidance for the Cityworks implementation team, verifying tasks and order of execution, and assisted with post migration testing. Dozens of Additional Cityworks Implementations, including: • City of Alpharetta - Cityworks Enterprise Asset Management System Implementation, Alpharetta, GA • City of Harrisonburg - Cityworks AMS Implementation, Harrisonburg, VA • District Department of Transportation (DDOT) - Cityworks Business Process Redesign, Washington, DC • City of Madison - Cityworks AMS Implementation, Madison, WI • Skagit County Public Utilities District - Cityworks Enterprise Asset Management System Implementation, Redmond, WA • American States Utility Services - Cityworks AMS Implementation, Fayetteville, NC • City of Winston-Salem - Cityworks PLL & AMS Implementation, Winston-Salem, NC • MetroConnects - Cityworks Workorder Management System Implementation, Greenville, SC • Cityworks Mobile Development, Richmond, VA • Cityworks® Enterprise Asset Management System Master Planning, Richmond, VA • District Department of Transportation (DDOT) - Cityworks Reset Option 1, Washington, DC • City of Fayetteville - Cityworks AMS and PLL Implementation, Fayetteville, NC • City of Weston - Cityworks AMS Implementation, Weston, FL Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 16 Pedro Oliveira (VertiGIS) Developer (7+ Years of Experience) Pedro brings a strong background in software development to every project he works on, with more than 8 years of experience working in software and application development. Since joining VertiGIS in 2015, he has been part of VertiGIS' largest data-driven projects that marry Esri products and VertiGIS software. Along with his extensive expertise in working on back-end security providers, Pedro also specializes in front-end user experiences that drive real-time displays of complex indicators, charting requirements, and data configurations. RELEVANT PROJECTS OREGON AND ROANOKE FORESTRY, ROSEBURG FOREST PRODUCTS (2022-2023) Acting as Team and Tech Lead, Pedro led the VertiGIS team as they built Roseburg’s VertiGIS Studio Mobile applications which were used to monitor and calculate forestry resources and view the company's assets. The mobile capabilities allow field workers to operate with no network and sync data when going back to base. WALMAP PRO, WALGREENS (2021-PRESENT) Built previously by VertiGIS, the Walmap application was modernized using the VertiGIS Studio Web framework and a full ArcGIS Enterprise implementation on Azure servers. Pedro was integral to the development of the end solution which resulted in a powerful asset manager supported by constant ETL (extract, transform, load) processes to update the underlying data. Following successful conversion and deployment, Pedro continues to enhance and maintain the system with new processes and tools for the end-users to enjoy. WELLBEING TORONTO, CITY OF TORONTO (2020) Using the new VertiGIS Web framework, Pedro developed a data-driven solution to Wellbeing Toronto, consisting of a real-time display of hundreds of indicators throughout Toronto’s neighborhoods. With calculations done on the fly, users can create and configure their own indicators and see custom data relevant to their interests. Using a new paradigm of data hosted in ArcGIS Online, the solution is completely cloud-based and client-side. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 17 SCOPE OF PROJECT Timmons Group has performed more than 100 ArcGIS Enterprise implementations and, as an Esri Gold-Level Business Partner, we are expert in the wide range of Esri GIS products. In addition, Timmons Group routinely performs migrations between software platforms. Our relationship with Esri means that we are aware of Esri’s direction for future product development, so we can ensure that our clients are implementing products and solutions that meet their current needs and position them for the future. Timmons Group has been a Cityworks Platinum level Business Partner for both Implementation and Development since 2003. During this time, we have implemented Cityworks AMS and PLL with well over 140 clients across North America. As each implementation involves a “discovery” and planning stage each implementation has involved strategic planning. We have also performed numerous Cityworks “health checks that have led to Cityworks Strategic Plans, particularly those implemented by other firms. Due to our close relationship with Cityworks we are aware of product updates, changes, etc. well in advance of most other business partners and clients. Timmons Group is one of only and handful of qualified VertiGIS implementation partners. These implementations are driven by client architectural decisions or our recommendations base on the specific functional and technical requirements of each solution. https://www.vertigis.com/about-us/partners/implementation-partners/ GIS STRATEGIC PLANNING AND IMPLEMENTATION In addition to our GIS enterprise infrastructure, Cityworks and VertiGIS skills, Timmons Group is a leading provider of strategic “RoadMap” planning for state, local, and federal government clients. Should the City be interested in conducting a citywide GIS strategic planning project, we are presenting a brief synopsis of our capabilities with strategic planning projects. Our award-winning team of technology consultants, web and mobile programmers, database managers, systems engineers, and project managers provides the unique ability to understand our clients’ vision and offer a solution tailored to their mission-critical business requirements. We are technology experts who care deeply about the mission of local governments and providing solutions that enhance their ability to better serve their constituents. Our team has the experience and capability to assist clients in all project phases – from planning to implementation to ongoing support and maintenance. Our typical tasks and outcomes are: Collection and Review of Existing Documentation – In this task, we review the client’s existing organizational, system architecture, and process management documents. Process management documents include standard operating procedures (SOPs) for activities like system and data governance, data editing/updates, data quality review, data archiving, creating new data, creating and maintaining metadata, and delivering data and metadata to staff and to the public via the internet. It is understood that a client may not have many of these processes formally documented – which is not uncommon. The purpose is to gather as much background information as possible before engaging staff and to lay the foundation for topics to be addressed during the interviews. Our goal is to maximize time spent with the client’s staff, and the better prepared we are for the meetings, the more productive they will be. Stakeholder Interviews – Interviews with the key stakeholders are conducted to collect information and provide a knowledge transfer opportunity. The goal of these interviews is to provide a forum for information exchange between the client and Timmons Group. Timmons Group will gain an understanding of the client’s relevant business requirements, data, existing systems, existing work processes, and future business requirements. RoadMap exercises can be scaled up or down depending on the client’s budget, the existence of previous strategic plans, or other factors. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 18 Evaluate Current System Architecture – Following completion of the information gathering and review steps, we evaluate the current system and document requirements and opportunities for enhancing system components related to: • Non-functional requirements, constraints, standards, and policies • Business Drivers and long-term vision • Data architecture • Application architecture • Capacity planning • Security model • User workflows • Technology architecture • Website Systems Architecture Report – The system architecture component requirements from the previous assessment task are compiled and organized into a comprehensive and detailed report that identifies client’s priority needs and opportunities related to: • Business architecture • Data architecture • Application architecture • Technology architecture • Security architecture Future System Defined – Recommendations formalized in this process will ultimately make up the RoadMap Implementation Plan. Since the identified needs and recommendations may exceed available financial and staff resources, it is critical that our team collaborates with the client to develop metrics to prioritize the recommendations. This prioritization process ensures that all users share a common expectation with respect to priority business needs, delivery schedule, cost, and rationale for prioritization. This evaluation will be used at a high level to support the development of the Implementation plan and phasing of initiatives emerging from the plan. RoadMap Implementation Plan – The purpose of this final task is to develop RoadMap projects that, when implemented, will deliver the recommendations developed in the previous future state task. Project timelines and budgets are developed and presented for each RoadMap project. Where there are tasks that require expertise beyond what the client’s own staff has, we can assist in implementing the initiatives identified in the plan. Our Cityworks Strategic Plans match the methodology detailed above but focus more on the effectiveness of the current configuration of Cityworks and/or necessary changes to update technology, integrations and or to address furthering capabilities such as the development of Maintenance Management strategies or an overall Asset Management strategy/Plan. GENERAL AND TECHNICAL REQUIREMENTS The requirements of this project are easily met with a structured approach of discovery, assessment, plan/roadmap, implementation, and training/knowledge transfer. We will need access to any previous documentation including system architecture design and network architecture designs. We will also need remote access to the infrastructure and administer privileges. We will also need city staff to participate in meetings, provide feedback on deliverables and participate in training. If new on-premises infrastructure is needed, we would also speak with the City to see of the provisioning of that infrastructure could be completed by city staff. RELATED EXPERIENCE WITH PROJECTS SIMILAR TO THE SCOPE OF SERVICES Timmons Group has conducted hundreds of GIS assessments, roadmaps, needs assessments, and strategic plans. Below is a map of our most recent assessment projects. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 19 Figure 2: Timmons Group has performed assessments for numerous and diverse agencies across the country. This list is a recent sampling. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 20 Figure 3: Timmons Group has worked with more than 130 agencies to implement and/or support Cityworks software. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 21 DESCRIPTION OF PROPOSED APPROACH TO THE PROJECT PROJECT INITIATION Project Initiation sets the stage for all downstream activities and tasks. This is the time to better define the overall goal of the project and what stakeholders hope to ultimately gain from the effort. During this initiation task, it is also important to define who will be working on the project, their respective roles, and who will make business decisions and establish priorities for what ends up in the application. Having a “Product Owner” is extremely important in the process. This step is typically not time intensive – but very important throughout the project. By having clearly defined roles, the project team can minimize inefficiencies and streamline the requirements-gathering and decision-making process. On notice to proceed, we will convene an internal Timmons Group meeting to ensure the entire project team understands the overall goals of the City’s project and what the project schedule is. The Project Manager will be in contact with the City Project Manager to discuss the kick-off meeting agenda and project schedule. Timmons Group will draft a kick-off meeting agenda for the City’s review and editing. Our Project Manager will also provide a detailed project plan to include phases, tasks, task dependencies, and task durations prior to the kick-off meeting. For more details on our project management approach see Management Approach. Kick-off Meeting The kick-off meeting will be organized by the Project Manager and includes participation from key project stakeholders and City staff. This meeting will focus on: • Team introductions • Overall project goals/objectives • Project roles and responsibilities • Communication plan • Status meeting cadence • Status reports content • Team collaboration site • Project plan and milestones • Change management process • Invoicing process • Deliverables • Action items and next steps Our Project Manager will create the kick-off meeting summary notes for the City’s review and comment before finalizing these notes. Additionally, the following will be created, modified, and then finalized: Project Repository – If the City does not have a preferred project repository, Timmons Group will set up a project repository to store project deliverables, status reports, meeting minutes, work plans, change requests, decision requests, deliverable acceptance forms, and other project documentation as determined with the City. Project Plan – After the kick-off meeting, we will make any necessary adjustments to the project plan. This may include identifying new tasks, changing dependencies, or changing task durations. Status Report Template – Timmons Group will develop a status report template after the kick-off meeting to make certain the City receives regular, comprehensive project updates. GIS ASSESSMENT, DESIGN, AND IMPLEMENTATION Discovery Step 1: Architecture Review and Validation Timmons Group will spend time working with the City to review the current system architecture. This will include the servers currently in place and the various software configurations in place for these servers. The goal is to ensure that Timmons Group, to the best extent possible, captures the current system configuration and dependencies of the City’s GIS prior to finalizing the technical design and implementing a new GIS infrastructure. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 22 Step 2: Database Review and Validation Timmons Group will work with the City to review the current GIS databases supporting the GIS architecture. This will include enterprise geodatabases, non-enterprise geodatabases, and other GIS data sources necessary to support the current GIS system. The goal is to ensure that Timmons Group, to the best extent possible, captures the current system configuration and dependencies of the City’s GIS prior to finalizing the technical design and implementing a new GIS infrastructure. Step 3: Integrations Review and Validation Timmons Group will work with the City to review the current desired integrations with the enterprise GIS. This will include the details and dependencies of integrations with third-party systems. The goal is to ensure that Timmons Group, to the best extent possible, captures the current system configuration and dependencies of the City’s GIS prior to finalizing the technical design and implementing a new GIS infrastructure. Technical Design Step 1: Design Architecture Timmons Group will create a system architecture design document with the City to ensure system specifications will adequately meet the performance and security needs of the City. Step 2: Design Software Components A mature and robust enterprise GIS comprises many different software solutions. In this step of the project, the goal is to take the documented software solutions from earlier phases of the project and align them with the proposed design. Implementation Specific implementation tasks will be developed during the assessment and design phase. Building new infrastructure, updating AGS/AGE, data migration, testing, go-live, and training are all possible implementation tasks. VERTIGIS ASSESSMENT DESIGN AND IMPLEMENTATION Assessment One of VertiGIS' Senior Solution Architects will lead a series of discovery meetings with stakeholders at the City to document the City’s existing Geocortex Essentials and web GIS environment. VertiGIS recognizes that Geocortex and VertiGIS Studio are parts of a broader web GIS technology stack. This means looking at not just the Geocortex and VertiGIS Studio components themselves, but at the systems they are built on and the users they are built for. A comprehensive report on the City's Geocortex Essentials Environment will include details of the following components and make recommendations for improvements based on VertiGIS and industry best practices. System Architecture The assessment will include a system architecture diagram illustrating the constituent components of the City’s current web GIS environment. Details will include: • Host machine specifications • Host machine roles (e.g. Geocortex Essentials, ArcGIS Server, etc.) • Software Systems and versions • Proxy server/load balancer • System Identity Provider(s) (i.e. How do users currently access Geocortex and ArcGIS Services) • Known issues with the current system (e.g. poor performance, etc.) Geocortex Essentials Applications Web GIS applications built on Geocortex Essentials are implemented as a configured Site with one or more Viewers. To properly capture the capabilities of the City's current Geocortex Essentials applications, we will provide a detailed inventory of all Sites, including the following information for each: Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 23 Site Description: A site description will include a summary of the type of information provided by the site and the profile of the user base. Access and Permissions: Document if access to the Site requires user authentication, and if so, how permissions to Site resources are assigned. Data Sources: Data sources are the core resources of Geocortex Sites. These include both Map Services as well as Data Connections to Relational Database Management Systems. Layer Configurations: Document all layer themes, and layer extensions configured, such as charts, layer reports, data links, etc. Viewer Configurations: Identify any discrepancy between tools in current viewers and the availability of tools in VertiGIS Studio Web. Provide guidance on the date of availability and options for alternate solutions. Saved Projects: Document if users utilize the save project capability of Geocortex Viewer for HTML5 for the site. Workflows: Describe the purpose of each workflow and identify any potential issues with migrating to VertiGIS Studio Workflow. Reports & Print Templates: Describe the content of each Report and Print Template, identifying any potential issues with migrating to VertiGIS Studio Workflow. Custom Code Extensions: The core capabilities of Geocortex Essentials can be extended via the development of custom code modules. These can be either server-side Workflow Activities implemented in .NET or custom typescript modules for the Geocortex Viewer for HTML5. All custom code modules will be documented with recommendations on how to provide equivalent capabilities in VertiGIS Studio. Deployment Strategy: Document the process used by the City for building, testing and deploying Geocortex-based applications. Future Considerations: Document any in-process or planned software, infrastructure or organizational changes that may affect the migration to VertiGIS Studio. Examples include: • A desire to move to SaaS systems where possible • Migration of on-premise servers to cloud-based hosting, such as AWS or Azure • New web GIS applications required by the City • Accessibility and language requirements Architecture and Design Based on the information obtained during the Geocortex Environment Assessment and discovery meetings with City stakeholders, we will provide the City with a proposed Application Architecture Document containing the follow details: System Architecture We will provide a recommended System Architecture to support the City's migration to VertiGIS Studio. The recommended architecture will follow VertiGIS, Esri, and other industry best practices while supporting the County's plans for its GIS infrastructure. Below is an example of a common VertiGIS Studio solution architecture diagram. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 24 VertiGIS Studio Applications The Architecture and Design Document will describe a proposed set of VertiGIS Studio applications and their components that, together, meet or exceed the capabilities of the City’s existing Geocortex Essentials applications. A description of each of the following components will be provided, as necessary: • ArcGIS Web Map configurations • VertiGIS Studio Web Viewer applications • VertiGIS Studio Mobile applications • Workflows • Reports • Print Templates • Custom Code Extensions • Custom VertiGIS Web Studio Components and Services • Custom VertiGIS Workflow Activities Migration Plan On the City’s acceptance of the VertiGIS Studio Architecture and Design document, a senior VertiGIS Studio Solution Architect will lead discussions with City stakeholders to identify and plan the actions and milestones required to successfully migrate the City from Geocortex Essentials to VertiGIS Studio. A comprehensive migration plan will consist of the following items. • Prerequisites: Identifying prerequisites and ensuring they are met is critical to a successful implementation. Prerequisites can be technical, such as the minimum supported version of ArcGIS Enterprise, or business-related, such as by-in from management and users. • Implementation Plan: The implementation plan will provide a high-level breakdown of tasks required to successfully migrate the City to VertiGIS Studio. • Training Plan: We will provide a recommended training plan to help the City maximize their investment in VertiGIS Studio. • Maintenance Plan: We will provide a recommended a software maintenance plan to ensure the City’s VertiGIS Studio systems are kept up to date. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 25 Migration After the finalization of the Geocortex Environment Assessment, VertiGIS Studio Architecture & Design Document, and the Migration Plan, we will implement the roadmap as defined by the mentioned tasks. Finally, on delivery of the completed content, we will work with relevant stakeholders from the City for testing and revision as necessary. CITYWORKS ASSESSMENT, DESIGN AND IMPLEMENTATION Cityworks Upgrade For Phase 1 Timmons Group will work with Bozeman to develop a Roadmap for upgrading your current Cityworks environment from 15.8.3 to 23.3. Neither Timmons Group nor Cityworks recommends moving to v23, v23.1 or v23.2. As part of this effort, we will also move a set number of reports (not sub reports) from the legacy reporting solution associated with Cityworks, Crystal Reports to Active Reports. Active Reports is the new reporting tool that is compatible with Cityworks 23 as Crystal Reports has now been deprecated. Our migration to Cityworks 23.3 Roadmap will include keeping the 12 noted domains with your current Cityworks configuration as-is. Phase 2 will consist of those steps necessary to achieve the upgrade. Cityworks Upgrade Deliverables: • Phase1: A Cityworks Roadmap detailing steps necessary to move from current v15.8.3 to Cityworks v23.3 Review of current state system architecture documenting current Cityworks system architecture Comprehensive migration checklist • Phase 2: Migration from Cityworks v 15.8.3 to Cityworks v23.3 • Phase 2: Migration of 30 Crystal Reports to Active Report format. • Phase 2: Migration of 12 current domains from Cityworks v15.8.3 to Cityworks v23.3 Cityworks Upgrade Assumptions: • No evaluation of the current workflows, business rules, standard operating procedures, configuration, etc. of the current Cityworks environment will be conducted • The migration of reports will involve 10 “simple,” 10 “moderate,” and 10 “complex” reports. It will not include reports with sub reports • Timmons Group will use Cityworks provided tools for the report migration • Timmons Group will upgrade the current Cityworks configuration, no edits to the current configuration, nor editing of the 12 domains will occur • If edits to integrations are required to be performed by Timmons Group that effort is outside the scope of this proposal (RFP does not list any integrations to Cityworks) • If Bozeman has made any customizations to Cityworks any effort to migrate these customizations is considered outside the scope of this proposal (this is not mentioned in the RFP) • Timmons Group will have full access to Bozeman Cityworks instances via VPN connection • Bozeman is responsible for the provision of a Test environment to facilitate the migration OTHER RFP QUESTIONS Establish standard operating procedures for developing and publishing map services to support multiple applications, including schema changes that might be necessary to manage required information needed for system integration. To establish a standard operating procedure to develop and publish map services supporting multiple applications, including handling schema changes for system integration, Timmons Group will look to follow this high-level approach based on our best practices developed with other similar projects: Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 26 1. Define Requirements and Service Inventory: Collaborate with stakeholders to understand application needs. Identify data layers, symbology, filtering options, and performance expectations while creating an inventory of services. 2. Develop Data Model and Schema: Where possible, Timmons Group strives to standardize data models especially for data that will power cross organizational apps. We will also look to create domains to constrain the data to appropriate data to limit erroneous data entries. 3. Develop and Test Map Services: Timmons Group will develop comprehensive testing procedures to ensure map services function as intended across different applications and platforms. 4. Schema Changes and Versioning: When changes to datasets are required, we conduct an impact analysis to ensure that all users of that data understand potential impacts. 5. Deployment and Monitoring: With enterprise data, we also like to deploy a multi-tier environment so we can develop in the DEV environment, test in the TEST environment, and then Go-Live in the Production environment. The number/type of non-production environments (Dev/Tst) is flexible. 6. Documentation and Training: We will look to create detailed documentation for any and all enterprise datasets and REST services including purpose, usage instructions, schema details, and performance specifications. All of this documentation will be used in training staff in the organization to support their various workflows. 7. Continuous Improvement: Once datasets Go-Live, we will put measures in place to monitor the service health to ensure smooth user experiences across all applications that uses that data. We also like to provide a way for the data owners to get feedback from users in some way to understand any issues and this usually comes in the form of some type of feedback form whether that is using ArcGIS Survey123, Smartsheet, or some other form tool. Develop a Quality Control/Quality Assurance Plan for maintaining database systems. Timmons Group will develop a QA/QC Plan that will define aspects of the quality assurance program to be implemented. The Data Quality Assurance Strategy will also document and describe relevant Data Reviewer quality control checks that Timmons Group will establish to enable the City to perform quality control on data it is maintaining. There are a wide variety of quality control measures that Data Reviewer is capable of – our project team will consult with the City to ensure the appropriate data review elements are in place and performing in accordance with function requirements needs. Checks will be designed to verify the integrity of both spatial and data attributes. The team will configure automated QA/QC tools to check data from any workflows that are implemented. These tools will also verify that the linkages between the GIS and the related attribute tables have been maintained. Develop training resources for city staff corresponding to various GIS and Asset Management applications used throughout the organization We document and provide training throughout the delivery of projects. This incremental training augments the training performed after GIS and Cityworks implementations. Our implementation team, in conjunction with the City’s Project Manager and key stakeholders, will devise a Training Plan specific to your environment and data. The approach to developing this plan is detailed below. The Training Plan will include: • Product training curriculum descriptions • Listing of instructors • Training Materials • City responsibilities • Schedule This Training Plan will be used as a guide—but may be modified when necessary to support the goals and techniques of your staff resources. Our training is modular. Students attend those sections that are relevant to the type of work that they are performing. All courses include relevant materials and sample data. Client will need to identify who will be trained based on the criteria and needs that will have been identified during the Configuration Workshops. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 27 Training will be developed for the following user types (along with the Casual User and Report training): • Routine User – Staff who will have the ability to update a request/work order after the crew has completed their work • Heavy User – Staff who will create work orders, schedule work orders, create PM’s, maintain the parts, create reports, and generally will have the ability to use the whole system based on their security level • System Administrator – Staff who have full system access and be responsible for the daily operations and maintenance of the Cityworks environment We assume that the City will provide the training facility, including computers and a high-resolution computer screen projector. Coming into training, users will need to possess basic functional knowledge of Personal Computers and Windows. MANAGEMENT APPROACH Timmons Group provides the following Project Management services throughout each project: • Perform Business meeting(s) (in person or conference calls) • Develop, in cooperation with the client Project Manager, a detailed Project Plan and Schedule • Proactively manage and update Project Plan and Schedule, as required, throughout the duration of the Project. Project Plan and Schedule modifications will be facilitated on common agreement between the client and the team Project Manager • Coordinate project events with the client Project Manager and team members • Author, edit, review, and distribute project documentation and technical reports, as required • Facilitate in-process review meetings with the client Project Manager and end-users as scheduled, and appropriate, throughout the duration of the project • Perform miscellaneous project administration (e.g., internal project updates) • Anticipate problem areas then propose and facilitate solutions Project Plan Each project is defined and managed by a Project Plan. Our Project Plan is based on a proven template and includes the project scope, schedule, deliverables, and fee. The project plan is based on the requested scope of work and our team’s proposed response, refined through negotiations with the client. The Project Plan is a living document that can evolve, though mutual agreement of the client and Timmons Group, as the project progresses. Issue/Action Item Management During the project, the Project Manager will maintain a detailed issue/ action item tracking log. This will include issue details, issue status, issue assignments, and issue resolution details. Action items will be tracked in a similar fashion. The client Project Manager is encouraged to contribute issue/action items to the list. This list will be presented to the client Project Manager on a periodic basis, as agreed to by the client and team Project Manager, using the Project Progress Report (see below). This is normally done as part of a regularly scheduled project status report work process. Risk Management Risk Management is a fundamental project management element for Timmons Group projects. It is critical to ensure a level of contingency preparation should a risk become a reality. During the risk Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 28 management process, likely risks associated with the implementation of the project are identified, along with their project impact and mitigation strategies. Change Management During the project, changes to the project plan may be required. Our change management process is designed to address these changes head-on, document them, and ensure they are reflected in an updated set of tasks. In some cases, the proposed change will affect schedule, costs, and scope. Should this occur, the Change Management Process will be used to manage expectations and clearly convey and document the impacts of such decisions on project scope, deliverable, schedule, and cost. PROJECT COMMUNICATION TOOLS We have a proven project communications process and plan that keeps your staff fully informed of the project progress. The project team uses a variety of project management tools throughout the project lifecycle, including: • Zoom or Teams for project meetings – for schedule management • Basecamp for project collaboration • Invision – for wireframes and mockup reviews • StoriesOnBoard – for backlog development • Web-based Project Portal – for client communications and project document storage • Secure FTP project folder or Dropbox folder – for data and program transfers • Secure test environments – for software and data review and acceptance • BitBucket / GIT – for application code management • Pivotal Tracker – for application and data issue/bug tracking PROJECT COMMUNICATIONS PROCESSES Shown below is a summary table of our project communications/reporting methods followed by details of each method. Reporting Method/ Responsibility Focus Participants Project Kick-off Meeting Responsibility: Project Manager Establish the necessary Project Management protocols to be adhered to by team members. The Meeting will focus on: • Team introductions • Deliverables Overview • Roles and Responsibilities • Project Schedule and Milestones Project Manager and Key Stakeholders Project Website Responsibility: Project Manager This website will provide a repository for project documents, project status, and issue tracking. Project staff assigned to this project will have the ability to access, post, and edit on the site. Project Manager Weekly Project Team Coordination Responsibility: Project Manager Weekly report of work in progress including completed tasks; planned tasks; and anticipated conflicts. Our Project Manager will review these reports and meet with the project team members to determine and schedule the required actions. Project Manager Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 29 Reporting Method/ Responsibility Focus Participants Weekly Status Reports Responsibility: Project Manager Each report will detail significant progress made during the previous time period; activities planned for the current time period; and project issues that require resolution Project Manager and occasional technical staff as needed Monthly Milestone Meetings Responsibility: Project Manager Overall project direction, performance, and progress. Project Manager and Key Stakeholders Project Change Control Process Responsibility: Project Manager A change management process that provides a structured, planned approach to identifying, approving, and implementing changes affecting schedule, costs, and scope Project Manager Project Kick-off Meeting On notice to proceed, we convene a project kick-off meeting. This meeting is orchestrated by the Project Manager and includes participation from Key project stakeholders and client staff. The meeting focuses on: • Team introductions • Deliverables Overview • Roles and Responsibilities • Project Schedule and Milestones Weekly Project Coordination Meetings Project team members provide our Project Manager with weekly status reports detailing the work in progress, including completed tasks; planned tasks; and anticipated conflicts. Our Project Manager reviews these reports and meets with the project team members to determine and schedule the required actions. Discussion topics are logged and made available to all team members. Project Schedule Coordination Project scheduling and task management is proactively monitored using Microsoft Project software. Project schedules, tasks, deliverables, and milestones are continuously monitored and adjusted as required. An updated project schedule are made available to all interested parties. Project Progress Report Our Project Manager provides the client’s Project Manager with a written weekly or bi-weekly status report, the frequency of which depends on the client’s needs. Each report details significant progress made during the previous month; activities planned for the current month; and project issues requiring resolution. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 30 PROPOSED SCHEDULE The Phase 2 schedule will be developed once the design/roadmap is completed. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 31 PRESENT AND PROJECTED WORKLOADS Regardless of project size, we have more than ample staff to begin any project assigned under this contract immediately. Rest assured that Timmons Group judiciously chooses contracts to pursue to continually maintain a balanced workload and not jeopardize our existing—and future—relationships with clients. The award of this contract would fit well into our current project schedules and commitments. We have assembled an expert team of specialists for your contract based on both current and projected workloads and their expertise in their required disciplines. In addition to the staff proposed herein, we have additional qualified staff among our 900+ person firm, who can be available should the need arise. Our team members are completing assignments regularly, and therefore we are constantly looking to keep a healthy “pipeline” of new work opportunities for them. Given our current workload and staff availability, we can easily absorb this work simultaneous with other commitments. Our current workload and availability will allow us to exceed your expectations regarding quality of service, technical capability, and responsiveness. Timmons Group has the human resources available to successfully complete your project in accordance with the proposed schedule. Our staff includes more than 190 GIS professionals. The graph below shows our resources by category and their availability. - 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 GIS Analyst II GIS Analyst III GIS Specialist GIS Technician I GIS Technician II Program Manager Project Manager QA/QC Analyst Software Developer I Software Developer II Sr Project Manager Sr. GIS Specialist Sr. Software Engineer Systems Architect UI/UX Designer GIS Data Specialist GIS Software Specialist GIS Operations Consultant GIS IT Solutions Architect Strategic Planner 5,200 4,992 2,080 11,440 10,608 2,600 6,240 2,496 4,368 5,096 1,040 1,872 1,872 2,080 1,040 3,744 3,744 3,432 1,664 4,680 12 Month Rolling Resource Availability Total Hours Available Hours Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 32 Staff Role Percent Available Andy Fox, PhD Project Manager 20% Brian Kingery VertiGIS Lead 18% Matt Moore GIS Infrastructure Lead 22% Mark Harmon Cityworks Lead 24% Pedro Oliveira Developer 16% Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 33 RECENT AND CURRENT WORK FOR THE CITY OF BOZEMAN Timmons Group has not had the fortune of working in Bozeman, but we have worked in more than 24 states with more than 40 clients across North America (US and Canada) to implement Cityworks PLL allowing us to understand the business processes and budgetary constraints cities commonly face. We are adept at gathering specific requirements from each client and this process will allow us to quickly understand those aspects of this project that are unique to the City. Our teaming partner, VertiGIS, has worked with the City of Bozeman in 2021 and 2023. Installation & Configuration Services – 2023 VertiGIS North America provided the City of Bozeman with professional services to update to the City's enterprise GIS environment. Work included: • Installing the newest versions of Essentials & Analytics, • Migrating Sites & Viewers, • Installing VertiGIS Studio products, • Rebuilding Workflows and Print templates in VertiGIS Studio • Installing an instance of FME Server, • Configuring IIS Reverse Proxy. Capital Planning Tool – 2021 As part of their initiative to update their GIS products, the City of Bozeman requested development time from VertiGIS to build a Capital Improvement Project (CIP) Editor tool. The work included business analysis, consulting, and enhancements to the CIP toolset and suite of applications. The main deliverables were: • Development of Print Templates – The City wanted like to move the print templates to the latest edition of VertiGIS-based technology to take advantage of new capabilities and viewer frameworks/ • Project Reporting – The City uses Smart Sheets to track project status and cost usage and wanted to enhance reporting from the GIS viewer with some of this non-spatial data related to projects. • Public-facing CIP Viewer – The City desired a public-facing capital improvement planning viewer to be used to engage the general public and development community. • Knowledge transfer to City staff. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 34 REFERENCES We have provided references in five sections below: GIS Assessments, Cityworks Roadmaps, Cityworks/GIS Implementation Services, Strategic Planning, and Geocortex. GIS ASSESSMENT REFERENCES Enterprise GIS Virtualization Environment Spotsylvania County wanted to migrate from antiquated legacy physical servers to a new virtualized server environment that offered its team flexibility and scalability as needs change. The County contracted with Timmons Group to provide strategic planning, technical support planning, and implementation for the migration of its Enterprise GIS System to a new virtualized server environment. This included the design and installation, testing, documentation, and ongoing support of a new Enterprise GIS in the virtualized environment. The following components were reviewed and evaluated: • Systems design and architecture • Data modeling design and implementation • Custom data automation/scripting • GIS database support • Data maintenance, conversion, and field verification/collection • GIS website development using ArcGIS Online and custom code • ArcGIS Server / Online / Collector support • GIS analysis services Timmons Group performed the implementation of all GIS components on the new virtualized environment. This included, but was not limited to: • System design and documentation • GIS software upgrades, including Desktop, Server, and Portal • Upgrade of SQL Server RDBMS • Migration of all enterprise GIS data and databases • Migration of all custom ETL jobs to new server environment • Documentation of upgrade and migration methodology • Software configuration CLIENT Spotsylvania County, VA –population of approximately 145,000 CONTACT David West, IT Project Manager 540.507.7557 DWest@spotsylvania.va.us CONTRACT PERIOD April 2018 – July 2018 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 35 ArcGIS Enterprise Jumpstart Package Timmons Group was selected by UCNSB to provide professional geospatial services to install, configure, and provide support for an ArcGIS Enterprise implementation. Working collaboratively with UCNSB, we evaluated UCNSB’s current GIS footprint and workflows as well as their goal of this project. The ArcGIS Enterprise Jumpstart package included the following services and deliverables: • Kick-off meeting (Remote): Discussed user requirements, server sizing, network, and security issues. • Developed implementation and design plan, including a platform diagram with sizing estimates and implementation agenda to direct implementation activities. • Provided installation and configuration support for an ArcGIS Enterprise implementation consisting of Portal for ArcGIS, ArcGIS Server, and ArcGIS Data Store as outlined below. ArcGIS for Server Installation and Configuration o Initial set-up/configuration on server o Install ArcGIS Server technology, apply ArcGIS Server patches o Complete ArcGIS Server post-install process o Install Server Web Adaptor Portal for ArcGIS Installation and Configuration o Install Portal for ArcGIS, apply patches o Install Portal Web Adaptor and Data Store o Configure Federated/Hosting Server o Configuring supported user authentication Geodatabase Setup o Create ArcGIS for Desktop database connection o Load an ArcMap MXD from the database for use in Portal • Knowledge Transfer • Publishing services • Portal for ArcGIS User, Publishing and Administrator functions • ArcGIS Enterprise troubleshooting overview • Data Sources and Versioning • Caching Benefits and Workflows • Performance and Scalability Considerations CLIENT City of New Smyrna Beach Utilities Commission (UCNSB) CONTACT Ken Klopp, GIS Manager 386.424.3064 KKlopp@ucnsb.org CONTRACT PERIOD June 2019 – September 2019 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 36 ARCGIS ENTERPRISE CLOUD DESIGN, BUILD, AND MANAGED SERVICES Philadelphia Gas Works (PGW) selected Timmons Group to help design, implement, and support their new cloud-based enterprise GIS. The goal was to design, deploy, and then manage an AWS cloud-hosted solution that houses PGW’s GIS data and services using PGW’s existing Esri software. PGW’s GIS System was comprised of virtual servers, relational database management systems, commercial off-the-shelf (COTS) web applications, custom web applications, custom automated processes, and data integrations. These components needed to be considered prior to the migration of the PGW GIS system to the AWS cloud. Organization Change Management was a significant component to this project given the impact of the changes that migration had on the PGW organization. The primary phases of this project were: Phase 1: Project Initiation: Project Initiation set the stage for downstream activities and involves creating a detailed project work plan and schedule, setting up a secure project collaboration team site, and establishing project meetings and reporting. Phase 2: Requirements Discovery: This phase included documentation of the current state and functional requirements for the future state. Specifically, the team performed a review and validation of system architecture, database, applications, and integrations. Phase 3: Technical Design: This phase included the design and implementation planning of the future state. Specifically, the team designed the desired system architecture, database, applications, and integrations. Phase 4: Build Cloud Infrastructure: The first step in deploying the future state solution was to establish the AWS Cloud Infrastructure. Specifically, the team deployed an AWS account, built the AWS VPC, built the EC2 Server, and built the data and storage tier. Phase 5: Configure GIS Software: The next step of deploying the future state solution was to install and configure software in the DEV, STAGING and PROD environments. Specifically, the team configured ArcGIS Portal, configured ArcGIS Server, configured Web Tier – Applications, and configured supporting software solutions. Phase 6: Data Migration: This phase involved working closely with PGW team members to establish a repeatable process to restore enterprise GIS data from on premise to the AWS Cloud RDBMS environment. Specifically, migrating GIS data, web services, and web applications to AWS Cloud. Phase 7: System Integration: This phase involved configuring AWS Cloud to support integration with other information systems, including PGW’s SCADA, AVL, Work Management System, software for field collection, hardware for GPS units, and barcode scanners for tracking and traceability. Phase 8: Solution Testing: Proper system testing in all environments (DEV, STAGING, PROD) was required to ensure the proposed solution met expectations and performance criteria established by PGW. Phase 9: Ongoing Managed Services: Timmons Group is providing ongoing managed services for PGW for the Cloud components of the newly deployed enterprise GIS solution. CLIENT Philadelphia Gas Works (PGW) CONTACT Chi Zhang | Manager, GIS Systems & Architecture 215.684.6856 chi.zhang@pgworks.com CONTRACT PERIOD December 2019 – Ongoing (Managed Services) Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 37 ArcGIS Enterprise Migration PGC contracted with Timmons Group to create a GIS Strategic Plan, or “RoadMap,” to help define the GIS systems, data, staffing, technology, and governance needed to drive improvement over the next three to five years. The agency desired a solid plan that will carry them into the future and establish an improved data management system that serves all groups within the agency and represents all current and future known business needs. this plan includes all elements of a highly-functioning data management and GIS foundation – from people to process – accompanied with a reasonable plan of execution respectful of agency funding and capacity. One of the priority recommendations that emerged during interviews with GIS stakeholders was the urgent need for PGC to migrate to Esri’s ArcGIS Enterprise technology platform. Timmons Group was contracted to provide expert planning and implementation support services for the migration of the Agency’s enterprise GIS platform to ArcGIS Enterprise. This work was accomplished in the following four phases: • Migration implementation planning and preparation • Implementation execution with onsite support • Proper documentation of the as-deployed solution • Ongoing support and maintenance Timmons Group worked closely with PGC’s Bureau of Automated Technology Services (BATS) to review existing current Enterprise GIS technology platform, including system computer, software, system integrations/interfaces, and network components. This diagram was the baseline for planning and executing the migration. The Timmons Group project team leveraged Esri best practices and our own past deployment experience to evaluate options and make recommendations that optimize the implementation of ArcGIS Enterprise for PGC by considering the GIS functional needs and opportunities identified during the GIS Strategic Planning project. Once the plan was drafted, reviewed, revised, and finalized by the project team, Timmons Group staff assisted BATS with preparations to be made before ArcGIS Enterprise system deployment began. On finalization of the ArcGIS Enterprise migration plan and completion of preparations for ArcGIS Enterprise system deployment, the project team worked closely with BATS staff to execute the migration tasks according to the schedule established in the work plan. This work included configuration, testing, validation, and knowledge transfer tasks. During the deployment of the ArcGIS Enterprise technology platform, Timmons Group staff documented the actual work performed, system configuration parameters, integrations/interfaces established, issues encountered, and testing/validation results. This documentation was invaluable during the ongoing maintenance and support of PGC’s new ArcGIS Enterprise GIS platform. Once the new ArcGIS Enterprise GIS platform was successfully deployed and “in production”, there was a need for a solid plan to maintain and support the system. The Timmons Group project team worked closely with BATS staff to develop the plan needed to ensure the ongoing operational success of the ArcGIS Enterprise solution. CLIENT Pennsylvania Game Commission (PGC) CONTACT Thomas Makibbin, GIS Administrator 717.787.4250 tmakibbin@pa.gov CONTRACT PERIOD December 2019 – February 2021 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 38 ArcGIS Enterprise and Configuration Timmons Group partnered with the City of Minot to deploy and configure ArcGIS Enterprise. After examining the City’s existing GIS server, Timmons Group assessed the currently configured ArcGIS Enterprise components. The City had attempted to deploy ArcGIS Enterprise and the implementation was not successful. Working with the City, Timmons Group proposed a future state system architecture to support an ArcGIS Enterprise deployment. The City then began deploying a new virtual machines following recommendations and system specifications provided by Timmons Group. We deployed Esri ArcGIS Enterprise components, including ArcGIS Web Adaptors, ArcGIS Portal, ArcGIS Server, and ArcGIS Data Store and configured and tested for user access, configuration, publishing workflows, and any other needs the City had. This process was documented for the City. Timmons Group assisted the City with publishing necessary services. We built a sample ArcGIS Enterprise Site configured in the ArcGIS Portal for City-wide use to aid in the distribution of authoritative GIS data. We provided documentation of the site and its settings so City GIS staff could follow it to develop future Enterprise sites dedicated to specific City departments. Additionally, Timmons Group worked with the City to create new enterprise geodatabases. This entailed creating the new enterprise geodatabases and migrating data from the previous legacy databases. We reviewed current processes for parcel data maintenance and workflows and for joining parcel data to City Assessor data and provided a summary and recommendations for both. After getting stakeholder input, we made the necessary updates. Timmons Group assisted City staff with remapping MXDs and republishing web services to ArcGIS Enterprise. CLIENT Minot, ND CONTACT Lance Meyer, PE, City Engineer 701.857.4752 Lance.meyer@minotnd.org CONTRACT PERIOD July 2020 – December 2020 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 39 CITYWORKS ROADMAP REFERENCES Cityworks Roadmap Timmons Group worked with RWU to develop a strategic RoadMap for the utility based around maintenance work management, asset management, and community development activities. RWU’s existing GIS was reviewed during the development of the strategic plan; as a result, RWU decided to have Timmons Group rebuild the GIS data model on the new Esri Utility Network data model. This included migrating the legacy data into the new utility network data model. Full migration to Utility Network is occurring now. Cityworks Asset Management Plan SCPU and Timmons Group partnered to develop an Asset Management Plan (AMP) which would evaluate the organization’s current use of Cityworks and build a path forward to manage their assets with data informed decisions. In this Asset Management Plan Timmons Group evaluated datasets, documents, software, and systems, as well as conducted workshops to evaluate the current state and future goals of the SCPU asset management practice. Onsite meetings with key stakeholders in Water Construction, Water Distribution, Flood Control, Field Services, Engineering Inspections, Engineering Management, IT, GIS, Customer Service, and Organizational Leadership illustrated current practices that are positively contributing to the group's ability to perform asset management. Timmons Group defined complementing initiatives to enable more strategic decision-making, increased user acceptance, streamlined workflows, more efficient use of mobile technology, and further developing the asset management practice in SCPU. CLIENT Rogers Water Utilities (RWU) CONTACT Jene Huffman-Gilreath, TITLE 479.936.5428 jenehuffmanGilreath@rogersar.gov PROJECT DATES November 2020 – April 2021 CLIENT Sandy City Public Utilities (SCPU), UT CONTACT Tyler Shelley, P.E., CFM 801.568.7285 tshelley@sandy.utah.gov PROJECT DATES May 2022 – November 2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 40 Cityworks Roadmap The City of Danville contracted with Timmons Group to perform a review of the existing Cityworks implementation and its use. This review involved interviewing a range of groups and assessing their processes, such as: Public Works, Power & Light, Water & Gas, and Parks & Rec. Additionally, subject matter experts in Information Technology, GIS, Cityworks software, and integrated software were interviewed to understand how these integrated technologies are used and managed to support processes. This assessment was done to ensure that the processes, tools, data, and resources available could meet the growing demands of the community and to highlight areas where Cityworks could be enhanced to support this growth. This strategic plan will enable the organization to make effective modifications to current workflows, roles, and technology as well as adequately scale and plan its processes to meet growing demands and continue to provide the high level of customer support that the City provides. Timmons Group believes that by implementing the recommendations in this strategic plan, the processes using Cityworks will become more efficient and build consensus for a unified view of the efforts needed to align the City’s existing GIS, Asset Management goals, and other systems. The assessment aimed to review three key areas, referred to as the “Golden Triangle” or the People, Process, Technology, (PPT) Framework. It is Timmons Group’s perspective that to effectively assess an organization and provide meaningful recommendations, each of the pillars of the “Golden Triangle” should be assessed to see where weaknesses exist or if some areas are being focused on too much. An organization with a well-balanced triangle is one that can service its customers most effectively. The output of this Strategic Plan was the identification of top-down and bottom-up initiatives. Each of the initiatives were identified and addressed and should complement each other to enable a more streamlined, effective, and customer focused Cityworks environment all while adhering to internal City goals and requirements. CLIENT City of Danville, VA CONTACT Inez Rodenburg, Chief Information Officer 434.793.1753 inez.rodenburg@danvilleva.gov PROJECT DATES April 2020 – October 2020 Figure 4 “People, Process, Technology (PPT) Framework” also known as the Golden Triangle shows the three key review areas Timmons Group focuses on for strategic plans. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 41 CITYWORKS/GIS IMPLEMENTATION SERVICES REFERENCES ArcGIS Pro and Utility Network Planning and Implementation EPCOR selected Timmons Group to develop an implementation plan, costs, and project schedule to migrate its resources from Esri’s Local Government Information Model and ArcMap to Esri’s Utility Network and ArcGIS Pro. Once the project’s implementation plan was established in phase 1, we migrated EPCOR’s water, wastewater, and non-potable water to the UN. The Implementation Plan. We met with EPCOR and gathered project requirements and business needs to inform the customization of the Utility Network data models, migration processes, and workflow tools, including providing recommendations and advice to guide the procurement and installation of servers and software for the Utility Network environment. We began by reviewing EPCOR’s existing GIS organizational, system architecture, and process management documents, including standard operating procedures for GIS and asset management activities. This background information helped the us engage with EPCOR staff and laid the foundation for topics addressed in discovery workshops, during the migration phase. We documented EPCOR’s current state and evaluated and defined its proposed future state. We took the desired requirements and worked them into the migration plan while adhering to the technical capabilities of the Utility Network, Cityworks, and other systems, in addition to ISO 55000, ASCE, and other associated standards. These findings, combined with our knowledge of best practices and regulatory requirements, allowed us to account for all the agency’s needs during the planning process. The Migration. Once the implementation plan was established, we worked iteratively with EPCOR to carry out the migration to the Utility Network platform. As part of the phase 2 discovery stage, we reviewed the application of tier groups, subnetworks, network categories, network attributes, and associations, and configured the data model to result in the best possible out-of-the box functionality across desktop, web, and mobile applications. Timmons Group completed a Data Readiness Assessment to guide EPCOR's GIS editors through cleaning their data to ensure that the Utility Network would be able to create and use subnetworks and tracing. We then worked alongside EPCOR to customize the data model to meet all business and integration needs, while following best practices and lessons learned from prior Utility Network projects. Adjacently, we created workflow tools (attribute rules, documentation) to ensure streamlined workflows. Once the data model was approved, we created FME workbenches to migrate the existing GIS data to the new data models. Following initial migration, integrations were re-configured to ensure continued functionality. This included a re-configuration of Cityworks to use the new data models. The Cityworks reconfiguration included application reconfiguration, updates to database views, and re-writing of Crystal Report commands. Testing and training took place in multiple environments to ensure full functionality across EPCOR’s final Enterprise GIS. EPCOR is responsible for approximately 2,900 miles of water mains, 20,000 fire hydrants, 60,000 valves, 1,100 miles of wastewater mains and 15,000 manholes across Arizona, New Mexico, and Texas. CLIENT EPCOR CONTACT Jamie Patterson, GIS Manager 623.780.3792 jbpatterson@epcor.com CONTRACT PERIOD April 2022 – August 2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 42 Utility Network Implementation and Cityworks AMS Reconfiguration IWA selected Timmons Group for the migration of its Water Distribution geodatabase from Geometric Network to the Esri Utility Network model. Moving to the Utility Network platform positioned IWA to effectively manage its water distribution assets into the future. In addition, we were tasked with reconfiguring IWA’s Cityworks AMS solution to use Utility Network, including modifying Cityworks business processes to further create a more effective and efficient workflow. This project also included the evaluation and update of automation scripts to ensure the continued integration of several other software solutions. This included integration to My Geo Tab, Navaline (Customer Billing), ELM, and Dig Alert, as well scripts to automate update of an ArcGIS Online Dashboard. The Cityworks installation was also upgraded to the most recent version and updated to ensure Cityworks database, customizations, and workflows that were identified as potentially impacted by the migration to the Utility Network data model remained functional. Tasks involved with the migration included: • Holding discovery meetings with stakeholders to document business requirements and data model considerations • Migrating the ArcGIS Enterprise deployment to a new virtual environment • Customizing the data model, including creation of attribute rules to ensure streamlined editing workflows • Assessing the Utility Network Database Readiness with Data Reviewer • Creating tools with FME to migrate from the current data to the Utility Network data model • Conducting a Pilot Migration of the database to the Utility Network Model in the stage enterprise environment • Developing a Testing Plan and conducting testing • Implementing the final Database Migration and providing ongoing support IWA is the primary source of water resources to the residents of the City of Indio in Riverside County, California, which is just east of Los Angeles County. IWA’s service area is approximately 38 square miles, and, according to the entity’s most recent comprehensive report, supplied 6.3 billion gallons of water to 85,000 businesses and residents in 2018. IWA had a previously established GIS data infrastructure, and the entity selected Timmons Group to build out additional evaluations, tools, and migrations to support the quickly growing city. CLIENT Indio Water Authority (IWA) CONTACT Christian Hernandez, Asset Management Coordinator 760.391.4038 cchernandez@indio.org CONTRACT PERIOD June 2020 – July 2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 43 Cityworks PLL and Utility Network Implementation Timmons Group developed a strategic RoadMap based around maintenance work management, asset management, and community development activities. During the development of this strategic plan, the need for a robust GIS was discovered; the decision was made to create the GIS in the Utility Network. The Utility Network implementation project commenced with discovery sessions with stakeholders to learn about the existing CAD data, GIS needs, and business requirements. Following these meetings, Timmons Group implemented ArcGIS Enterprise to serve as the basis for the future GIS program. The Utility Network data models were customized for water and sewer, with iterative meetings with RWU users to ensure all business requirements were met. Following the approval of the data model, migration tools were created to move the existing CAD-migrated data to the new Utility Network asset package. During this process, many data quality errors were found, which led to a sub-project to correct the data prior to continued migration. Once the data was corrected, we migrated it to the new staging Enterprise GIS environment for deployment and testing. Workflow tools and documentation were written to streamline the workflow (via attribute rules), ensure high data quality (via Data Reviewer attribute rules), and provide guidance to RWU editors. Following successful testing by Timmons Group, our team provided training to RWU users to orient them to GIS, ArcGIS Pro, and the Utility Network. Once they were familiar with the software and processes, the RWU users followed the test scripts to ensure the migration was successful. Finally, the data was re-migrated and implemented into the production database. Utility Network Data Migration Timmons Group was selected to migrate PWW’s water network data from Esri’s Geometric Network data model into the new Utility Network data model to enable new data management and analysis capabilities and keep its Esri implementation current. The Utility Network implementation must support existing business workflows and applications, including work tracking with Cityworks CMMS and reading customer information from Munis. Tasks include: • Discovery and technical design • ArcGIS software installation and configuration • Data readiness assessment • Data cleanup • Data model design and editing tools • Data migration • Systems integration (Cityworks, Munis, and WEX) • Testing, training, and Go-Live CLIENT Rogers Water Utilities (RWU) CONTACT Jean Huffman-Gilreath 479.936.5428 jenehuffmanGilreath@rogersar.gov CONTRACT PERIOD October 2021 – February 2024 CLIENT Pennichuck Water Works (PWW) CONTACT Dawn Lavacchia, Engineering Business Analyst 603.913.2342 dawn.lavacchia@pennichuck.com CONTRACT PERIOD November 2022 – August 2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 44 Network Data Readiness and Migration Strategic Plan | UN Migration Timmons Group examined OWASA’s current architecture and documented GIS integrations with other business systems. This included stakeholder meetings and interviews to ensure we had a full understanding of the system. We then made recommendations for changes to the ArcGIS Enterprise deployment for it to support the Utility Network performantly. Our team assisted with the software implementation of these recommendations and reviewed and documented current GIS editing workflows and procedures. These were considered when making recommendations for the Utility Network Migration Plan. Further, Timmons Group conducted a GIS Data Readiness Assessment to guide OWASA’s editors through data corrections prior to the Utility Network migration. Finally, we created the Utility Network Migration Plan document that included the documentation of the current state as well as recommendations for the migration project, including budget, schedule, and integration considerations. After we completed the Utility Network Readiness Assessment, OWASA selected Timmons Group to migrate OWASA’s previous architecture, GIS data, and updated critical GIS integrations with other business systems. We worked with OWASA staff to migrate OWASA’s existing data from Esri’s geometric network to Esri’s current data model, the Utility Network (UN). High-level tasks for the project include: • Project Initiation and Ongoing Project Management • Data Migration • Ad-Hoc Integration Support • Data Model Design and Editing Tools • Systems Integration • Testing, training, and Go-live CLIENT Orange Water and Sewer Authority (OWASA) / Utility CONTACT Beth Canada, GIS Coordinator 919.537.4249 bcanada@owasa.org CONTRACT PERIOD Plan: November 2022 – March 2023 Migration: July 2023 – ongoing Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 45 Utility Network Migration Preparation Timmons Group is assisting St. Johns County with preparing for an eventual migration to Esri’s Utility Network. Timmons Group delivered the following services/solutions: • Data Readiness Assessment/Report – This was based on Data Reviewer checks created by Timmons Group Analysts. • Data Cleanup Assistance – Timmons Group technicians helped the County correct data issues identified by the Data Reviewer Checks established in the first project phase. • ArcGIS Pro Migration – Timmons Group helped the County to migrate existing workflows to ArcGIS Pro via Attribute Rules, Tasks, and Service Publishing performed in Pro. Our team documented these workflows, and County staff were trained by Timmons Group staff. • Utility Network Migration Planning – Timmons Group crafted a roadmap document designed to steer the County towards Esri’s Utility Network, including considerations regarding: Architecture Geodatabase Structure Integrations ArcGIS Enterprise considerations. CLIENT St. Johns County Utility Department, FL CONTACT David Sabin 904.209.2630 dsabin@sjcfl.us CONTRACT PERIOD Plan: 11/28/2016 – 12/4/2019 Migration: 11/8/2022 – 6/15/2023 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 46 STRATEGIC PLAN REFERENCES Needs Assessment and Strategic Plan The Oregon Department of Agriculture (ODA) partnered with Timmons Group to conduct a GIS needs assessment that resulted in the development of a GIS strategic plan for ODA that defines the critical path and steps necessary for the continued development and enhancement of ODA’s GIS environment to: • Improve GIS coordination, productivity, and efficiency in the organization. • Take advantage of existing/future technologies and innovative solutions to provide even more value to the organization. ODA been leveraging GIS technology for many years, but with a growing number of GIS users on staff, more sophisticated GIS analysis/modeling, and more data handling, there was a need to improve GIS coordination, productivity, and efficiency in the organization. Timmons Group worked with ODA staff to produce a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for the ODA. ODA would like to be better positioned to take advantage of existing/future technologies and innovative solutions to provide even more value to member localities and the public. This project documented and assessed the existing GIS data and systems and established a vision for the future. The plan examined existing data and workflows, identified needed data, and analyzed existing opportunities. Recommendations were driven by ODA stakeholder priorities and presented in a manageable implementation plan that includes staffing, training, and overall governance requirements. CLIENT Oregon Department of Agriculture (ODA) CONTACT Diana Walker 971.301.3607 Diana.walker@oda.oregon.gov CONTRACT PERIOD June 2023 – January 2024 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 47 GIS Needs Assessment and Strategic Plan HRPDC/HRTPO has been leveraging GIS technology for many years, and with a growing number of GIS users on staff, more sophisticated GIS analysis/modeling, and more data handling, there is a need to improve GIS coordination, productivity, and efficiency in the organization. The goal of this project is to produce a needs assessment and GIS strategic plan (RoadMap) that defines the critical path and steps necessary for the continued development and enhancement of a GIS environment for the TWS and the HRTPO. This project involves documenting and assessing the organization’s existing GIS data and systems and establishing a vision for the future with core recommendations. The current GIS environment will be evaluated to identify needs and opportunities related to staffing, training, data, software, workflows, standards, and policies. Recommendations will be driven by HRPDC/HRTPO stakeholder priorities, and solutions will be presented in a realistic, tactical plan that defines RoadMap initiatives specifically designed to address those priorities. Our team will document the objective, work plan, timeline, deliverables, budget, assumptions, and risks associated with each initiative. The resulting RoadMap plan will help ensure that HRPDC/HRTPO is better positioned to take advantage of existing/future technologies and innovative solutions that provide even more value to member localities and the public. Project tasks include: • Assessing existing conditions • Conducting stakeholder interviews • Performing a Needs Assessment and Gap Analysis • Developing a Strategic Plan/RoadMap • Developing a GIS Implementation Plan for the next three to five years CLIENT Hampton Roads Planning District Commission / Hampton Roads Transportation Planning Organization (HRPDC/HRTPO) CONTACT Sara Kidd, Senior Regional Planner 757.420.8300 skidd@hrpdcva.gov CONTRACT PERIOD July 2022 – December 2022 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 48 GIS Needs Assessment and Roadmap Implementation Plan The Pennsylvania Game Commission (PGC) wanted a detailed GIS RoadMap plan to guide the Agency through the next three to five years to deliver an effective and efficient Enterprise GIS with high-quality results and align it with the organization’s current operational plans and initiatives. The purpose of this project was to conduct a review of current GIS use, document current and future needs, establish governance, and build consensus among PGC stakeholders for a unified view of its Enterprise GIS Program. The project produced a tactical RoadMap implementation plan that optimizes the benefit of PGC’s GIS to the organization as a whole, while ensuring that it incorporates the most immediate goals. Those high-level project goals were to: • Strengthen the GIS organization • Establish Role-Based GIS Training • Establish data governance • Establish data QA/QC • Establish application governance • Access GIS data • Establish GIS data collection processes • Facilitate work planning, collaboration and management • Leverage data analytics • Integrate documents with GIS • Migrate to ArcGIS Enterprise • Improve small mammal data and reporting • Improve property acquisition tracking • Improve Right-of-Way (ROW) management • Implement a GIS-based Oil, Gas, Mineral Lease Management solution CLIENT Pennsylvania Game Commission CONTACT Deana Vance, Director/CIO Automated Technology Services Bureau 717.787.4076 dvance@pa.gov CONTRACT PERIOD Plan: May 2019 – December 2019 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 49 GEOCORTEX/VERTIGIS REFERENCES ARCGIS ENTERPRISE DEPLOYMENT, City of Bozeman The City of Bozeman contracted the Geocortex services team to assist with deploying ArcGIS Enterprise for use in the GIS department. The onsite project required installation of ArcGIS Enterprise, two ArcGIS servers for general GIS use, and two additional ArcGIS servers for raster analysis and imagery. The entire environment was also configured with high availability in mind. VertiGIS worked with the City of Bozeman to plan and prepare target deployment environments based on Esri's recommended approach. During the engagement, a VertiGIS technical resource worked onsite with Bozeman staff to install a highly available ArcGIS Enterprise deployment, upgrade Geocortex Essentials, and federate Geocortex Essentials with the new ArcGIS Portal. Tasks included: • Upgrading Geocortex Essentials on Bozeman's production server • Verifying existing sites worked as they did in the previous version • Global configuration and post-installation support • Installation of ArcGIS Enterprise in a 2-server high-availability configuration • Installation of Portal and ArcGIS Server on 2 servers with ArcGIS Web Adaptors on 2 web tier (DMZ) servers for both Portal and ArcGIS Server • Configuration of ArcGIS Enterprise to allow Bozeman users to log in with their local Windows domain credentials • Installation and configuration of Geocortex Workflow to federate with the ArcGIS environment • Post-deployment support • Testing and validation of newly installed functionality. Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 50 PRICE PROPOSAL PHASE 1 Task Cost Project Initiation $1,700 Cityworks Discovery and Roadmap $11,100 GIS Assessment and Design $9,500 VertiGIS Assessment, Design and Migration Document $14,280 Total $36,580 PHASE 2 The city is potentially seeking the vendor to perform all or some of the work associated with the roadmap to achieve system optimization. Since the determination hasn’t been made on what services may be sought, we have provided an hourly rate table for implementation services. Role Hourly Rate GIS Field Technician $95 GIS Technician $110 GIS Analyst $140 GIS Programmer/Analyst $170 Project Manager $185 Software Engineer $195 Sr. Software Engineer $205 Sr VertiGIS Engineer $255 VertiGIS Specialist $180 Sr. Project Manager $225 Professional Geographic Information Systems (GIS) Services City of Bozeman, MT Page | 51 ATTACHMENT A – AFFIRMATION OF NONDISCRIMINATION