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HomeMy WebLinkAbout24 - Submissions - Professional Geographic Information Systems (GIS) Services (5) InterDev IT Services Page | 1 City of Bozeman, MT PROPOSAL for Professional Geographic Information Systems (GIS) Services InterDev IT Services Page | 2 TABLE OF CONTENTS Executive Summary ................................................................................................... 3 Firm Profile .................................................................................................................. 4 Project Examples ....................................................................................................... 6 Scope of Project ...................................................................................................... 10 General & Technical Requirements ....................................................................... 11 Related Experience with Projects Similar to the Scope of Services ..................... 12 Proposed Schedule .................................................................................................... 15 Present and Projected Workloads ....................................................................... 17 Recent and Current Work for the City of Bozeman .......................................... 17 Client References ...................................................................................................... 18 Price Proposal ............................................................................................................ 20 InterDev IT Services Page | 3 Executive Summary March 14, 2024 Dear Mr. Newby: InterDev is honored to have the opportunity to serve the City of Bozeman. As a comprehensive IT, Security and GIS service provider, we understand the importance of GIS along with technical challenges and responsibilities organizations have in maintaining systems and integrations. At InterDev, we believe that the foundational goals of a GIS program are having accurate data with sustainable processes for maintaining it and making it accessible in the best and most secure form possible to inform all users who may benefit from it. This proposal will lay out our holistic approach to assessing your GIS and we are confident that the roadmap that we develop with you will prepare you to strengthen and expand your GIS beyond expectations. Company Information (Submitting Organization) Name: InterDev HQ Address: 900 Holcomb Woods Pkwy, Roswell, GA 30076 Regional Office: 2700 Patriot Blvd, Suite 250, Glenview, IL 60026 Phone Number: 770-643-4400 Website: www.interdev.com Dedicated Account Manager Information Name: Anika Inman Title: Business Development Account Executive Email: ainman@interdev.com Phone Number: 404-637-6707 Thank you once again for considering InterDev as your GIS partner. We look forward to the opportunity to serve the City of Bozeman! Sincerely, Gary Nichols CEO InterDev IT Services Page | 4 Firm Profile For over 40 years, InterDev has served municipal clients in the areas of IT and Security in addition to GIS. We have experts that support our GIS teams to ensure that the environments they manage and support are operating efficiently, robustly, and securely. It’s this level of knowledge and support that enables us to craft smart strategies that yield the greatest possible benefit, return, and trust on GIS investments. At InterDev, ‘smart’ means being tactical and establishing specific and pointed activities with measurable outcomes which may occur sequentially or may occur simultaneously over specific timeframes. It also means setting our sights on activities that are realistic, attainable, and adaptable as circumstances and needs evolve. With that in mind, the roadmap we establish with you will define activities that are of immediate importance followed by other foreseeable activities to consider in 2-3 years and beyond that. InterDev utilizes, maintains, and supports Esri’s ArcGIS Enterprise (and ArcGIS Online) and a variety of integrations for most of our clients, many of which are in use at your city, and we understand that the health of the GIS environment is paramount. It must be capable of, among other things, reliably sending and receiving data based on your operational needs. InterDev has extensive experience tending to such needs while maintaining proper standards, practices, and visioning for how to maximize the use of GIS. So, we like to focus on perfecting the technical components and configuration of the environment and integrations, then we set sights on utilizing all the tools that emanate from it. And because GIS has evolved into such a robust platform for communication and engagement, we also focus on ways to enhance analysis, insight, and accessibility to help our clients and their stakeholders become more informed and to facilitate engagements between them. InterDev IT Services Page | 5 InterDev IT Services Page | 6 Project Examples Property Tax Dashboard Updated in the fall each year, this provides detailed information used by Dunwoody city officials (City Manager, Finance) to advocate for tax increases/decreases and assess the impacts on tax revenue. Capital Projects Information Informing Ball Ground staff and the public on the status and details of ongoing capital projects is something we help many clients do. InterDev IT Services Page | 7 Visualizing in 3D Marco Island, Florida hurricane damage assessment. This was a storm surge/flooding event with very little wind damage compared to less fortunate municipalities further north. Stormwater Inspection Tools Canton staff relies on our GIS tools to monitor, field inspect, and report on the condition of its stormwater system. InterDev IT Services Page | 8 Not your average Zoning Information Dunwoody planners have access to everything they need to make Dunwoody planners have access to everything they need to make informed land use decisions. No research! No digging! Public Art Display InterDev IT Services Page | 9 Tree Canopy Study In Avondale Estates, we’ve studied tree canopy change extensively in the past and have embarked on updating this for 2023! Get Feedback from the Community Prior to the referendum, we asked the East Cobb community if they favored or opposed cityhood. They answered a resounding ‘No’. The eventual referendum failed and these results echo that. InterDev IT Services Page | 10 Scope of Project InterDev understands that is the goal of the City of Bozeman to assess your current GIS environment and conduct a needs assessment that will help to with the creation of a roadmap that will achieve system optimization and fully utilize the GIS capabilities of the city. This project will be broken down into two phases, the first is the assessment and development of a roadmap that will include a strategy to upgrade and modernize the City’s GIS environment, to include version upgrades and deployment of currently available technologies, training materials for city staff, elected officials, and citizens, and recommend best practices for performance security, stability, and accessibility. It is our intent to develop an objective assessment of the current state of the city’s implementation of GIS technology and provide concrete steps to modify the implementation as necessary to achieve the city’s goals. We will take a holistic look at GIS, including how each department interacts with and utilizes spatial data, tools, and services. This process will give the city a realistic snapshot of where it stands today with respect to leveraging GIS and will identify the necessary steps to close any gaps to meet the city’s GIS needs. InterDev’s GIS assessment process incorporates best practices to evaluate the efficiency and security of the technology, systems, and policies used in your environment. The InterDev team will investigate hardware, software, system architecture, documentation, data, software licenses, and other key components of a successful GIS environment. Once completed, InterDev analyze the data and create a roadmap that will guide the city in optimizing your GIS environment and work with the city and your vendors to upgrade your current technology software packages to the latest version, taking advantage of key upgrades and system enhancements that you do not currently have access to. Detailed below is InterDev’s approach to this project. InterDev IT Services Page | 11 General & Technical Requirements • We want the city to be an active participant in the assessment and that entails an appropriate level of access to staff and systems to assess current conditions including the GIS and Asset Management Division as well as all other departments. • We will provide a Project Manager who will serve as our primary point of contact to the city. • The city will provide primary point of contact(s) within GIS and Asset Management Division and/or other appropriate contact(s) who may assist in facilitating introductions and interactions with other departments. Note that we’d like to engage with all departments whether they are currently served by GIS or not. • Reasonable and timely access to any staff (and materials and documentation they may have) who participate in the administration of the GIS Environment including Portal, AGOL, and all integrations including but not limited to Cityworks and VertiGIS. • Agreeable level of access to systems (ArcGIS Enterprise, integrations, etc.) so we may efficiently assess current conditions, i.e., guided/escorted by staff or otherwise. • The city should be in good standing (licensing/support) with any provider of components and integrations that will be considered for upcoming upgrades and optimizations. It should be the responsibility of the provider to adjust or maintain their product’s compatibility with the city’s systems. InterDev IT Services Page | 12 Related Experience with Projects Similar to the Scope of Services CLIENT SERVICES DATES Clayton County, GA GIS Strategic Plan 2023 - 2024 Primary Contact: Jaime Montalvo, Chief Information Officer Phone: 404-548-0574 Email: jaime.montalvo@claytoncountyga.gov Project Description: Holistic assessment and strategic visioning which includes developing a roadmap for future growth and development of the GIS posture of the organization. City of Beaufort, SC Enterprise GIS Start-up and Staffing 2023 - Current Primary Contact: John “JJ” Sauve, Assistant City Manager Phone: 843-962-3924 Email: jsauve@cityofbeaufort.org Project Description: Provide staffing and start-up services for GIS services for the City of Beaufort. City of Dunwoody, GA GIS Services 2016 - Current Primary Contact: Jay Vinicki, Assistant City Manager Phone: 678-382-6709 Email: jay.vinicki@dunwoodyga.gov Project Description: Short and long-term GIS planning and administration of enterprise GIS and integrations with CityWorks. City of Tucker, GA GIS Services 2016 - Current Primary Contact: John McHenry, City Manager Phone: 770-530-9998 Email: jmchenry@tuckerga.gov Project Description: Short and long-term GIS planning and administration of enterprise GIS and integrations with CityWorks. Renewable Water Resources, SC ArcGIS Enterprise Upgrade 2024 Primary Contact: Miranda McBride, Geospatial Services Program Manager Phone: 864-299-4000 x344 Email: MirandaM@re-wa.org Project Description: Strategic and incremental upgrade planning for ArcGIS Enterprise including CityWorks. InterDev IT Services Page | 13 Description of Proposed Approach to the Project Approach The City of Bozeman recognizes the critical role that GIS plays in efficient municipal operations, decision- making, and service delivery. As such, the city has embarked on a journey to enhance its GIS capabilities to meet the evolving needs of its stakeholders. InterDev brings a wealth of experience and expertise to assist in that journey, with a team of consultants skilled in various facets of IT, Security, and GIS. The primary objective of this project is to empower the City of Bozeman with a modern, efficient, and integrated GIS environment that meets current and future needs based on a guiding roadmap. We’ll meet this objective in 2 phases. In Phase 1, we’ll take a comprehensive approach to assessing your needs and establishing the roadmap. This approach will be engaging (with stakeholders including leadership, staff, and other users) and we’ll start with gaining an understanding of the existing state of operations (functional and technical) within the GIS and Asset Management Division then we’ll assess the level of assimilation of GIS throughout the entire city. We will rely on our extensive knowledge of industry standards and best practices and our intricate familiarity and experience with municipalities of similar size and operations to craft a roadmap that will serve as an effective guiding document. The roadmap will include our initial recommendations for activities, initiatives, upgrades, and optimizations that should be implemented in the immediate future, within the next 2-3 years, and beyond. We are proud to boast that many of our assessments have resulted in long-standing relationships where we’ve been able to implement our recommendations and we are confident that we can do the same for you. In Phase 2, we’ll review the recommendations with the city, establish priorities in the context of circumstances that may affect their feasibility, establish a detailed implementation plan, then implement it in accordance with the plan. Phase 1 Scope Kickoff Initial discussions between InterDev and the city to verify expectations regarding the scope of the project. Topics of discussion will include InterDev’s approach, methodology, schedule, establishment of initial stakeholders, etc. Discovery and Assessments InterDev will examine the current state of the city’s GIS and Asset Management functional and technical operations (architecture, integrations, processes, etc.) through staff engagement and hands-on look at the components of the system. We’ll note any deficiencies in documentation, operating procedures, and data governance. We’ll expand to other departments and examine city functions and processes to recognize where GIS assimilation is strong, adequate, weak, or non-existent and identify opportunities to improve or increase usage of GIS as well as add any new stakeholders not previously identified. InterDev IT Services Page | 14 Visioning InterDev will present to stakeholders a summary of findings from discovery and assessment, shed light on current and potential activities, initiatives, upgrades, optimizations, and expansion of GIS throughout the city and facilitate an open discussion. Insights gained from this may be incorporated into the roadmap. Roadmap Create draft roadmap and present to GIS and Asset Management Division staff (and other established stakeholders). The roadmap will include InterDev’s prioritized recommendations with timelines and generalized steps to implement which may be expanded upon if InterDev is selected to assist in implementing in Phase 2. Phase 2 Scope Roadmap Review Discussions with GIS and Asset Management Division and key stakeholders to confirm priorities, determine feasibility, and generally outline what will be implemented. Implementation Plan InterDev will expand on the outline and include necessary implementation details (specific activities and their dependencies, sequencing and timelines, schedule, and cost). Implementation, Governance As items are implemented, any existing documentation and procedures will be revised (or created if they did not exist) and will include details pertaining to governance such as who owns and is accountable for upkeep, what standards and restrictions should be enforced, quality and timeliness of data, and usability (who may use it and in what capacity). Skill Development, Augmentation, Training Throughout Phase 1 and Phase 2, we will identify areas of weakness and opportunity in terms of the skills needed to sustain operations and to ensure the city as whole is embracing what is implemented and knows how to use it. We’ll formulate a tiered but holistic plan starting with GIS and Asset Management and expanding to the users that they support. InterDev IT Services Page | 15 Proposed Schedule InterDev IT Services Page | 16 Phase 1.1 Kickoff (Weeks 1-4) • Hold a kickoff meeting to introduce the project • Form the project team and assign roles • Establish communication channels, points of contacts • Identify stakeholders (known/established and potential) by department Phase 1.2: Discovery and Assessment (Weeks 5-9) • Technical, functional, operational discovery and assessment of the GIS environment • Conduct interviews with all identified stakeholders (we typically provide surveys and then follow up with meetings to confirm or expand on their input) • Document and compile stakeholder feedback Phase 1.3: Visioning and Roadmap Creation (Weeks 10-14) • Present initial findings from discovery and assessment, facilitate open discussions between stakeholders • Gather insights and create roadmap Phase 1.4: Present Roadmap (Weeks 15-16) • Present Roadmap to stakeholders Phase 2 Schedule is to be determined based upon city direction. InterDev IT Services Page | 17 Present and Projected Workloads We have a team of certified project managers and architects who conduct GIS Assessments, Roadmaps, and Strategic Plans year-round. Upon awarding the RFP, we will reserve a project manager and an architect and begin work 30 days thereafter. Generally, we have a minimum of 50% availability for project managers (80-90 hours per month) and 30% availability for architects (40-60 hours per month). The projected workload for Phase 1 will not exceed availability. Phase 2 workloads will be determined later when those details emerge and take shape. Recent and Current Work for the City of Bozeman InterDev has not yet had to pleasure to perform or complete any work for the City of Bozeman. InterDev IT Services Page | 18 Client References InterDev IT Services Page | 19 CLIENT SERVICES DATES City of Canton, GA Managed IT and GIS Services July 2017 – Present Primary Contact: Billy Peppers, City Manager Phone: 770-704-1500 Email: billy.peppers@cantonga.gov Address: 110 Academy St, Canton, GA 30114 City of Peachtree Corners, GA Managed GIS Sep 2017 – Present Primary Contact: Brandon Branham, Assistant City Manager Phone: 678-691-1200 Email: bbranham@peachtreecornersga.gov Address: 310 Technology Pkwy, Peachtree Corners, GA 30092 City of Tucker, GA Managed IT and GIS Services June 2016 – Present Primary Contact: John McHenry, City Manager Phone: 770-530-9998 Email: jmchenry@tuckerga.gov Address: 4119 Adrian St, Tucker, GA 30084 Town of Longboat Key Managed GIS Sep 2017 – Present Primary Contact: Jason Keen, Chief Information Officer (CIO) Phone: 941-316-6869 Email: jkeen@longboatkey.org Address: 501 Bay Isles Rd. Longboat Key, FL 34228 City of Mebane, NC Managed IT and GIS Services June 2016 – Present Primary Contact: Kirk Montgomery, IT Director Phone: 919-304-9247 Email: kmontgomery@cityofmebane.com Address: 106 East Washington Street Mebane, NC 27302 InterDev IT Services Page | 20 Price Proposal InterDev IT Services Page | 21 Phase I Travel & Lodging (Billed at Actual Usage) Based on 2 visits by 2 GIS professionals (Project Manager and Architect) Phase II Notes & Assumptions GIS Services • The price listed above includes labor for pre-planning, travel time, interviews, information discovery, follow-up communication, preparation of the final report and presentation of the results as well as associated travel costs (airfare, hotel, etc.) • The city will designate a primary point of contact for InterDev. InterDev will report on the project’s status to this person and any others designated by the primary point of contact. • InterDev will start the project within 30 days of the Notice-to-Proceed (NTP) • Pricing for phase 2 is provided with an assumption that a more detailed scoping exercise for agreed upon implementations. The price listed contemplates approximately 500 hours of services. Billing and Reporting • InterDev will bill the city after the completion of the project deliverables. • InterDev will utilize a change request model to track any requested changes. Description Price Quantity Extended Price GIS Assessment and Roadmap $26,875 1 $26,875 Subtotal: $26,875 Description Price Quantity Extended Price Travel Accommodations & Lodging for Kickoff and Roadmap Presentation $15,020 1 $15,020 Subtotal: $15,020 Description Price Quantity Extended Price Roadmap Review & Implementation* $62,500 1 $62,500 Subtotal: $62,500 Attachment A NONDISCRIMINATION AND EQUAL PAY AFFIRMATION ____________________________________(name of entity submitting) hereby affirms it will not discriminate on the basis of race, color, religion, creed, sex, age, marital status, national origin, or because of actual or perceived sexual orientation, gender identity or disability and acknowledges and understands the eventual contract will contain a provision prohibiting discrimination as described above and this prohibition on discrimination shall apply to the hiring and treatments or proposer’s employees and to all subcontracts. In addition, ____________________________________(name of entity submitting) hereby affirms it will abide by the Equal Pay Act of 1963 and Section 39-3-104, MCA (the Montana Equal Pay Act), and has visited the State of Montana Equal Pay for Equal Work “best practices” website, https://equalpay.mt.gov/BestPractices/Employers, or equivalent “best practices publication and has read the material. ______________________________________ Name and title of person authorized to sign on behalf of submitter InterDev, LLC InterDev, LLC Jason D. Brookins, Chief Operating Officer