HomeMy WebLinkAbout24 - Submissions - Professional Geographic Information Systems (GIS) Services (3)Cover HERE
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS
(GIS) SERVICES
PHONE: 919-222-1421
VISIT OUR WEBSITE
www.geotg.com
Esri Business Partner
PROPOSAL FOR
Cover Letter
Executive Summary ........................................................................................... 1
Firm/Individual Profile ...................................................................................... 2
Scope of Project ............................................................................................... 13
General and Technical Requirements ........................................................... 48
Related Experience with Projects Similar to the Scope of Services ........... 50
Description of Proposed Approach to the Project ....................................... 73
Proposed Schedule .......................................................................................... 80
Present and Projected Workloads ................................................................. 81
Recent and Current Work for the City of Bozeman ..................................... 82
References ........................................................................................................ 83
Price Proposal for both Phase 1 & Phase 2 ................................................... 85
Error! No text of specified style in document.
March 14, 2024
Esri
BUSINESS
PARTNER
City of Bozeman
PO BOX 1230
Bozeman, MT 59771
Dear Selection Committee:
Thank you for the opportunity to submit our proposal for the City of Bozeman’s RFP: PROFESSIONAL
GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES.
We would like to present our award-winning GIS strategic planning approach, methodology, and scope
of services. We offer the City of Bozeman the following qualifications:
A Solid Understanding of the City of Bozeman’s GIS Environment
World Class GIS Needs Assessment and Roadmap Development
Outstanding GIS Strategic Planning Testimonials
An Award Winning ESRI Certified Company
Advanced Verti (Geo Cortex) GIS Experience
Advanced Hands-on Cityworks Experience
Advanced FME Utilization and Experience
Exceptional Complex Integrations with systems
Experts in GIS Governance and Management
Experts in GIS Business and Benefit Realization Planning.
Advanced and Innovative GIS Benchmarking Analysis.
Authorities on Enterprise GIS/IT Architecture Design and Deployment
Proven Specialists in Data, Database and Data Integration
Experts in developing Key Performance Indicators (KPIs)
Respectfully Submitted,
Mr. Curt Hinton, BA, MA, GISP
Principal and Co-Founder, Geographic Technologies Group (GTG)
P: 919.344.2169 | E: chinton@geotg.com
Executive Summary | 1
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Executive Summary
Our team has read the City of Bozeman’s Request for Proposals. We understand the project,
background, scope of services, and the City’s existing GIS environment. Our goal is to
upgrade and modernize the City of Bozeman’s GIS environment. Our strategy is to
conduct a needs assessment and develop a clear, understandable GIS roadmap for the
City. This detailed roadmap will guide the GIS technical expertise required to modernize the
City’s GIS and achieve system optimization.
Our specialized GIS team is key to the success of the project. We are delighted to introduce
a world-class group of GIS professionals that understand the City of Bozeman’s
requirements. We offer GIS strategic planning and management experts, seasoned IT and
GIS Architecture expertise, advanced Cityworks implementation and upgrade specialists,
VertiGIS and FME Workspace staff, GIS Integration professionals, highly qualified Python
Scripts and Automation specialist, and advanced expertise in Crystal Reports, Active Reports,
and AMS and Respond. See the General and Technical Requirements section for more
details.
Our team understands that the City of Bozeman has a
“robust” GIS deployment utilizing Esri’s Enterprise product
deployment. Our team worked closely with the City in 2021
to conduct a “GIS Data and Database Architecture and
Data Maintenance Health Check”. We are familiar with
the City’s on-premises federated solution using portal and
the distributed collaboration of the Esri ecosystem of
software. We understand that Cityworks and VertiGIS play
a significant role in the future of the City. We understand
that recommendations should include a responsible
strategy to upgrade Cityworks which will include converting
a large library of Crystal Reports to Active Reports and
shifting 12 domains from AMS to Respond. Running
concurrent to this is the development of a path forward for
the upgrade of Geocortex to VertiGIS studio Web and the supporting mxd’s and services to
Pro maps and services. See more details in the Recent and Current Work for the City of
Bozeman section.
GIS Data and Database
Architecture and Data
Maintenance Health Check
Firm/Individual Profile | 2
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile
Geographic Technologies Group, Inc. (GTG) is incorporated in the State
of North Carolina. Our firm is one of North America’s leading full-
service local government GIS consulting companies with developed
expertise in every area of GIS.
Founded in 1997, GTG celebrates over twenty-six years of growth and success, and has
provided effective award-winning enterprise GIS services to over 1,000 clients across North
America. Currently, GTG maintains a workforce of 36 employees, with over 80 combined
years of experience in GIS consulting, data integration, and innovative geospatial solutions.
GTG operates using a modern and decentralized business model; our staff are strategically
positioned across North America. This innovative approach allows GTG to employ the top
GIS planning, project management and technical specialists available to provide a deep and
resilient bench of professionals to support our clients, no matter the location. With two
physical regional offices and over 35 remote offices across 4 time zones, GTG is ready to
meet the City’s needs.
Collaboration
To best support the City’s objective to upgrade their Cityworks from 15.8.3 to vs 2023, GTG
will collaborate with GHD. The GTG team will work closely with a Cityworks specialist from
GHD to offer guidance, make recommendations and develop a roadmap for the City of
Bozeman’s Cityworks upgrade.
GIS Strategic Planning
GTG’s website www.GISPlan.com (or www.GISRoadmap.com)
illustrates our extensive experience, enthusiasm, and commitment to
GIS Strategic Planning in local government. Our team is working with
many organizations, including towns, cities, counties, and Native
American and Alaskan tribes, to design smart GIS strategic plans that
focus on geo-smart government, geo-empowered citizens, geospatial data infrastructure,
and a geo-smart economy. Our future includes a very different relationship with geospatial
technology.
Firm/Individual Profile | 3
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Esri Partner
GTG has been an Esri Business Partner since 1998. Through our
successful partnership we are recognized as an Esri Cornerstone
Partner, establishing us as a local government Esri expert.
The GTG team has expertise in the entire Esri suite of software. Most recently, GTG has been
working closely with Esri on new emerging technologies, including but not limited to ArcGIS
Pro, on premise ArcGIS Enterprise, cloud hosted ArcGIS Online and Utility Network Services.
We have achieved the following distinctions and specialties: Esri ArcGIS Online, ArcGIS
for State and Local Government, ArcGIS Hub, Release Ready, and Utility Network Certified
Staff. Our team has expertise in the entire Esri suite of software. Most recently, we have been
working closely with Esri on new emerging technologies that will benefit the City in the future,
including but not limited to ArcGIS Pro, on premise ArcGIS Enterprise, cloud hosted ArcGIS
Online and Utility Network Services.
Services and Solutions
GTG is a full-service GIS firm. This will afford The City of Bozeman
the luxury of having a GIS consultant that can assist at a very high level with
all potential needs. We integrate with systems, have an expert technical team,
and provide the very best services in the GIS industry. Scan the QR code to
view our full brochure.
At the core of our business, we assist local government organizations with
Strategic Planning encompassing their entire GIS programs. GTG
specializes in other GIS services that include GIS consulting and
comprehensive data services, software development, GIS training, and on-
call GIS support and maintenance. Our recent award-winning successes
demonstrate our commitment to local government in the USA and Canada. We empower
government organizations by providing exceptional products and services, supporting our
clients to better access GIS data, use GIS data, make better decisions using GIS data, improve
efficiency, increase productivity, and save lives, time, and money using geospatial
technology. We create Strategic, Enterprise, Sustainable, Scalable, and Enduring
government GIS solutions to meet the needs of all our clients, no matter the current state of
their GIS.
Firm/Individual Profile | 4
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 5
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 6
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 7
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 8
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 9
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 10
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 11
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Firm/Individual Profile | 12
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Scope of Project | 13
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Scope of Project
The following proposed scope of services is based on the requirements described in the City
of Bozeman’s Request for Proposals (RFP). The City has requested that the selected
consultant conduct a GIS Needs Assessment, develop a GIS Roadmap, and assist in the
implementation of the roadmap recommendations.
The City of Bozeman’s Scope of Services
As stated in the City’s RFP this project has two phases.
Phase I – Needs Assessment & Roadmap that will include a full assessment of the
current GIS environment, and the development of a roadmap that provides
recommendations and a detailed project scope needed to establish a foundation for
further development of GIS resources throughout the organization in accordance
with industry standards and best practices. This roadmap will be presented to the
City’s GIS & Asset Management Division staff.
Phase II – Roadmap Implementation will include the assistance of the consultant in
the implementation of roadmap recommendations. It must include the
establishment of Standard Operating Procedures (SOP) for developing and publishing
map services to support multiple applications, including schema changes that might
be necessary to manage required information needed for system integration. It will
also include the development of a Quality Control/Quality Assurance Plan for
maintaining database systems.
Challenges, Barriers, and Pitfalls
Our team has extensive knowledge of the challenges, barriers, and pitfalls of GIS
implementation in local government, as well as an understanding of all the possible
obstacles needed to overcome to successfully develop an enterprise, strategic, scalable,
and enduring GIS roadmap.
Throughout Phase I and Phase II the major issues we will face are stakeholder
participation, consensus building, open and honest feedback, and educating the City
of Bozeman’s local government professionals on the capability of geospatial technology.
Scope of Project | 14
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
After 26 years of developing GIS strategic plans throughout the USA, Canada, and other parts
of the world, the question about obstacles to success is valid and relevant. Our goal is to
develop a clear, concise, and understandable GIS Roadmap that can be used to implement
and monitor an optimum solution for the City.
Proposed Scope of Services
We have modified our award-winning GIS strategic planning methodology to meet and
exceed all the requirements stated by the City of Bozeman RFP. It includes the following two
phases and sections A, B, C and D.
Phase I: GIS Needs Assessment and Roadmap
Section A: GIS Needs Assessment
Section B: GIS System Design
Section C: GIS Roadmap and Implementation Strategy
Phase II: Implementation
Section D: Implementation Support Services
GIS Standard Operating Procedures (SOP)
GIS Policy
GIS Protocols
GIS Guidelines
Schema Changes
Systems Integration
Database Systems Qualify Control (QC) /Quality Assurance (QA)
The following represents our strategy to accomplish all tasks outlined by the City of
Bozeman.
Scope of Project | 15
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Phase I – Needs Assessment & Roadmap
Section A: GIS Needs Assessment
Task 1: Kick-Off Presentation and GIS Technology Seminar
GTG will employ its industry knowledge and experience to
conduct a Kick-Off Meeting and GIS Seminar for all City
stakeholders. The initial presentation will last 60 minutes
and will describe the existing status of Bozeman’s GIS
technology, outline goals and objectives for expanding the
use of GIS technology, and review expectations for what is
expected from each stakeholder within the City for this
project.
It will also provide an opportunity for early interaction with GTG’s team. This presentation
will introduce state-of-the-art and award-winning GIS solutions used in local governments
across North America as a way to get the stakeholders engaged and interested in geospatial
technologies and project participation.
Deliverable: Kick-Off Presentation and Technology Seminar
Task 2: Online Stakeholder Questionnaire (s)
Online GIS Questionnaire Email
Announcement to the City of Bozeman
Stakeholders : An insightful method of
gaining early insight into the current state of
GIS is to administer a stakeholder (Voice of
the Customer) online questionnaire. This will
allow our team to gain a quick understanding
of the high-level opinions, challenges, and
needs of the City of Bozeman’s stakeholders.
Following the project announcement, an
announcement of the online questionnaire
will be sent to all stakeholders. This
announcement will have all of the necessary
information to inform the stakeholders of the
City of Bozeman
Example Project Announcement
City of Bozeman
The City of Bozeman has partnered with Geographic Technologies Group to perform a Needs Assessment and Data review, and develop and implement a GIS Strategic Plan.
City of Bozeman
Scope of Project | 16
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
questionnaire and will provide the link for them to take the questionnaire. An example of
this announcement can be found on the previous page.
Administer Online GIS Questionnaire Focused on Questions Related to the Six Pillars
of GIS Sustainability
The next step will be the administration of the online questionnaire to be completed by key
stakeholders (current GIS users and prospective GIS users). The questionnaire will be tailored
to the specific needs of the City and guided by the Six Pillars of GIS Sustainability. This
online questionnaire will request information about existing assets, including but not limited
to:
GIS Governance
GIS Data and Databases
GIS Procedures, Workflows, and Integration
GIS Software
GIS Infrastructure
GIS Training, Education, and Knowledge Transfer
Potential Department Stakeholders for Inclusion:
Administration
City Attorney
City Commission
Community Development
Economic Development
Finance
Fire Department
Human Resources
Information Technology
Municipal Court Library
Parks and Recreation
Police Department
Strategic Services
Transportation and Engineering
Utilities
Deliverable: Voice of the Customer Questionnaire Report
Scope of Project | 17
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Task 3: Stakeholder Interviews
GTG will conduct interviews with all key stakeholders with a focus on the
following:
Conduct a comprehensive assessment of the current state of GIS
services. This assessment is to include but is not limited to, existing
infrastructure, Cityworks, current Esri licenses and subscriptions, current
architecture, current staffing levels, current internal GIS knowledge, and educational
challenges.
Identify areas for investment in GIS services for current and future needs.
GTG will document all opportunities and needs for GIS technology. Key stakeholder
participation is crucial, as the project will impact all departments and offices that utilize GIS.
Each interview can be expected to last between 45 and 120 minutes long depending on the
department.
GTG will lead the conversation through the following areas of discussion:
Department background and major function
Current IT systems (non-spatial for integration purposes)
Current GIS usage
Data needs
Integration needs
Current and desired governance
Training and education needs
Software/application needs (internal and public)
GTG will guide the discussion by showing each department potential applications pertinent
to their department from other cities.
Deliverable: Notes and Findings
Scope of Project | 18
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Task 4: SWOT, Benchmarking, and GAP Analysis
SWOT Analysis
GTG will conduct a GIS SWOT Analysis with input from City of Bozeman
staff. The SWOT analysis will assist in establishing a baseline of
capability at the City to develop an understanding of program strengths
and weaknesses, as well as gain insight into how GIS is implemented
and operated within the organization.
Deliverable: SWOT Analysis and Findings
Benchmarking and GAP Analysis
Based on the findings in the previous steps, GTG will offer an
insightful benchmarking strategy that provides a baseline of the
current status of the City’s GIS. Knowing the strengths and
weaknesses of the existing GIS is a good starting point and
allows the organization to prioritize investments and resources.
GTG will “benchmark” the City to identify gaps and
opportunities.
Deliverable: Benchmarking and SWOT Analysis Report
Task 5: GIS Needs Assessment Report
GTG will evaluate and assess all the information gathered in
the prior steps. All questionnaires and interviews will be
summarized and documented. GTG will produce a “GIS
Needs Assessment Report” that will document and discuss
the key implementation issues and departmental needs.
Scope of Project | 19
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GIS Analysis Findings and Results related to the Six Pillars of GIS Sustainability.
GTG will evaluate Bozeman GIS using 6 categories of GIS sustainability. The following
represent each important category:
1. GIS Governance - Analysis and Findings
GTG will present the results of all governance
investigations including the following:
a. Governance and Processes: Our team
will review all governance and processes,
to assess the current GIS governance
and opportunities for improvements.
b. Governance and ROI: Our team will
assess the existing governance model and processes for intake,
prioritization, and fulfillment of GIS requests in addition to existing
systems currently used to carry out those activities. Our team will
determine Return on Investment (ROI) methodologies to include as part
of project intake and evaluation processes.
c. GIS Management and Requests: Our team will provide
recommendations for methodologies and/or tools to facilitate improved
management and reporting of GIS requests (for all service delivery areas).
d. Strategic Goals and GIS Alignment: Our team will carefully review the
City Council’s and/or organization-wide strategic goals and objectives and
department business plans (where applicable and appropriate).
e. Vision, Goals and Objectives, and Tactical Plans: Our team will review
the City’s GIS current mission, strategic/tactical plans, goals, and
objectives to analyze and provide recommendations on the strategic
direction of Bozeman GIS.
f. Capacity, Duties, and Training: Our team will assess current team job
classifications, duties, and roles, capacity and skill level, making
recommendations for training opportunities, role modifications, job
enhancements and/or restructuring to meet current and future
organization demand.
g. Governance Model: Our team will evaluate the division, service area
and/or position restructuring (and/or expansion opportunities) to meet
current and future organization demands. GTG will outline the pros and
Scope of Project | 20
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
cons of each recommendation. Our team will describe GIS governance
models used around North America and compare and contrast the City of
Bozeman’s GIS strategy to other similar City organizations with similar
qualities.
h. Duties, Training, and Education: Our team will evaluate department
user skills and duties and assess and determine a sustainable training
and/or support model to ensure and maintain centralized governance of
the platform.
i. GIS Budget: Our team will conduct a review of the City's GIS operations
and CIP budgets and include key recommendations that assist the City in
its desire to effectively carry out its strategic plan.
2. Digital Data and Databases – Spatial (GIS) and non-spatial
a. Our team will review the GIS data needs to include:
i. Existing data and its quality
ii. Augmentation of existing data
iii. New data sets
iv. Update processes
v. Data from external resources
3. GIS Software - Analysis and Findings
a. Our team will review the current enterprise GIS platform including but not
limited to the following:
i. IT Infrastructure
ii. Databases
iii. Interfaces
iv. Data Management Practices
b. Our team will review the current production application portfolio, active
projects, and analysis initiatives currently underway along with outstanding
demand requests.
c. Our team will assess project portfolio mix relative to platform maintenance,
new application development, and innovation/emerging technology initiatives.
Scope of Project | 21
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
4. IT Infrastructure - Technology Platform and Supporting Systems Analysis and
Findings
a. Our team will assess and review the use, storage, access and administration
options of non-spatial data within the platform.
b. Our team will review the existing GIS platform.
c. Our team will provide recommendations for technology platforms and/or
system improvements.
d. Our team will assess and evaluate Project & Portfolio Management.
5. Workflow, Procedures, Integration and Interoperability Analysis and
Findings
a. Our team will review existing policies and procedures and evaluate
opportunities for modifications, additions, or standardization.
b. Our team will document opportunities for integrating with existing systems
and databases.
6. GIS Training, Education and Knowledge Transfer - Analysis and Findings
a. Our team will review and evaluate the need for GIS training, education and
knowledge transfer throughout the City.
b. Our team will review options for GIS training, education, and knowledge
transfer.
c. Our team will analyze Technology Readiness and Organizational Readiness.
Deliverable: GIS Needs Assessment Findings Report
Task 6: GIS Needs Assessment Presentation to GIS & Asset Management Division staff
and Stakeholders
GTG will present all its findings and recommendations to the City. This briefing will include
an executive-level summary to all stakeholders that will include a one-hour presentation and
an opportunity for discussion and feedback.
Deliverable: GIS Needs Assessment Findings Presentation
Scope of Project | 22
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Section B: GIS System Design
Task 1: Develop GIS Vision, Goals and Objectives
The GTG team will work closely with the City to develop a
unified GIS vision, goals and objectives.
Deliverable: A GIS Vision, Goals, and Objectives
Task 2: Develop Key Performance Indicators (KPI)
Key Performance Indicators (KPIs) or Key Performance
Measures (KPMs) are tools that will help measure
performance over time. KPIs are task-driven and allow
accurate and reliable monitoring of organizational performance. GTG will develop KPIs to
guide the development of GIS in the City. KPIs are a product of the SWOT, GAP, and
Benchmarking analysis. GTG will produce an analysis that will include existing conditions
and future opportunities.
Deliverable: Key Performance Indicator Report
Task 3: Develop a Detail Organizational Alignment Strategy
The plan will review city-wide goals (from the City Council or the City in general) to determine
how GIS should be used to support these goals. Often, local government GIS is focused on
short-term technology-related issues. This short-range focus can result in myopic goals that
only consider the specific needs of the users without considering how these goals align with
The GIS Heartbeat
Scope of Project | 23
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
the organization's overall direction. This lack of organization-wide vision can lead to the GIS
program being seen as a niche technology necessary for day-to- day activities but not as
instrumental in achieving organizational goals. Often, those working on the GIS
implementation are focused on the technology, resulting in a lack of awareness of the issues
that are a priority to department heads, elected officials, and the public. GTG will review the
overall City of Bozeman goals (i.e., One Page Strategic Plan) and document how GIS MUST
be used to fully accomplish these goals.
A GIS program that is broad in scope and fulfills a wide array of needs can be more
readily deemed indispensable to an organization. Several aspects that can uniquely
elevate GIS within the organization include:
GIS can and should support the functions of all departments – enterprise-wide
technology; GIS can produce results that are graphically pleasing and readily
interpreted and understood; GIS assimilates and presents diverse data in ways
that no other technology can; GIS adds extensive value to existing IT systems
that organizations have heavily invested in; GIS has a diverse amount of
return-on-investment possibilities; It has been said that 90% of local
government data has a geographic component. GIS is the industry-proven
ideal way to analyze and visualize that data; GIS is an effective technology for
sharing data with the public.
GTG will review the City’s latest goals and make specific recommendations as
to how GIS can support these goals.
Deliverable: GIS Alignment Strategy
Scope of Project | 24
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Task 4: Recommended System Design
GTG intends to develop a system and program design that will meet the needs, constraints,
and priorities of the City in terms of performance, effectiveness, sustainability, and
economics. GTG will address the following Six Pillars of GIS Sustainability in the system and
program design:
1. GIS Governance
Recommendations
2. GIS Data and Databases
Recommendations
3. GIS Software
Recommendations
4. IT Infrastructure
Recommendations
5. GIS Workflow,
Procedures, Integration,
and Interoperability
Recommendations
6. GIS Training, Education, and Knowledge Transfer Recommendations
The program design will identify a move-forward strategy for each of the six pillars of GIS
sustainability. Specific recommendations will be identified for each of the needs identified in
the first stage of the project while considering constraints (budget, staffing, etc.). The design
will allow for alternatives based on these constraints. GTG will take a practical approach
based on known constraints. GTG will identify the optimal system and software for each use
case. A focus will be given to ensuring that priority projects are identified.
The recommendations from the system design will be used to create the optimal
implementation plan.
Scope of Project | 25
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Task 5: Benefit Realization Planning and Return on Investment (ROI).
GTG will conduct a high-level ROI analysis on the recommendations
made in the GIS Strategic Plan. This step will include a strategy for
improving the City’s business processes using geo-spatial technology
while maximizing the benefit of this technology. The business plan will
note the return to be gained from achieving the goals and objectives of
the plan. GTG will present the ROI Analysis to all Stakeholders.
Deliverable: High-Level ROI Analysis
Task 6: GIS System Design Presentation to GIS & Asset Management Division staff and
Stakeholders
GTG will present the GIS System Design and associated tasks at a time convenient for the
stakeholders. The presentation will last 60 minutes with an additional 30 minutes for
questions and answers.
Deliverable: Presentation to Stakeholders
The City of Bozeman
Scope of Project | 26
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Section C: GIS Roadmap and Implementation Strategy
GTG will develop a five-year Strategic plan as a roadmap to
guide the City to system optimization. The plan will outline
the sequential activities required to implement the
recommendations for GIS services, including resources, time,
training, work effort, budget estimates, and resource
requirements (staff and capital) for implementing the GIS
strategy. The final compiled strategic plan and
implementation strategy will have an overall schedule and
recommended budgets for a five-year time horizon. This will
allow the City to track individual projects and budget for the
GIS program. Examples of this can be found on the following
page. This step will include the following tasks:
Task 1: Detailed Five-Year Budget
Task 2: Five-Year Implementation Schedule
Year One Implementation
Year Two Implementation
Year Three Implementation
Year Four Implementation
Year Five Implementation
Task 3: Implement Tools to Monitor and Track Implementation
Task 4: Five -Year GIS Strategic Roadmap
Task 5: Five- Year GIS Roadmap Presentation to GIS & Asset Management
Division staff and Stakeholders
Deliverable: Presentation of GIS Strategic Roadmap and Implementation Plan to GIS
& Asset Management Division Staff
Scope of Project | 27
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Examples of GIS Strategic Plan Schedule and Budget tables:
Budget By Task, By
Year Example
Timeline by Task, Per
Year Example
Scope of Project | 28
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Phase II – Roadmap Implementation
Section D: Implementation Support Services
Task 1: GIS Implementation Services*
Overview and Understanding
A large majority of GTG’s Strategic Planning clients engage GTG for various aspects of
implementation. In some cases, the client will have us implement all recommendations from
the plan. In other cases, GTG works with an existing GIS team to act as an extension to staff
for implementation. GTG is the leading GIS implementation team in the United States. We
employ only the most qualified GIS staff, many of whom are former GIS Managers for similar
local governments. We employ a cadre of the highest-level technical staff with a broad range
of skills and experience. We can assist with any/all of Bozeman’s implementation needs. If
we are selected, our Project Manager will select the optimal GTG staff team based on the
need.
*GIS Implementation services will be described in the FINAL Five- Year GIS Needs
Assessment and Strategic Plan. Priority work is anticipated to include development of
Standard Operating Procedures, Schema Changes, Systems Integration, and a Database
Systems Quality Control/Quality Assurance Plan.
The following is a sample of some of the possible implementation needs. These are included
to give the City of Bozeman an overview of some of the items that may be identified in the
Assessment that may require assistance. This is not all-inclusive but will give the City a good
overview of typical implementation tasks, in addition to the expected tasks listed above.
Scope of Project | 29
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GIS Enterprise Support
Support GIS Enterprise Platform – One of the primary needs for most cities is support for
enterprise systems. GTG’s comprehensive approach to implementing and managing GIS
systems is formed by over 25 years of enterprise GIS administration. GTG’s expertise in GIS
system administration addresses all tiers of the Enterprise GIS landscape, including user and
content management, integration and development services, system upgrades and
maintenance, database administration, automation and scripting, system reporting, and
diagnostic analyses. GTG supports numerous clients’ Azure-hosted GIS Enterprise systems.
GTG’s own GIS infrastructure is hosted with Azure. GTG supports 20+ clients’ SQL SDE
systems.
Write and Update FME, SQL, and Python Scripts – GTG has one of the most advanced
groups of SQL and Python scriptwriters. Because we provide a large volume of system
integrations, most of our projects require SQL scripting and/or Python scripting. Our GIS
Specialists and Developers have advanced expertise. Additionally, we have a team of FME
experts. GTG is providing like services for Vancouver, WA, and CA High-Speed Rail Agency.
Designing, Developing, Analyzing, Testing, Documenting, Releasing, and Support GIS
Platforms and Applications – This is a foundational component of the services provided by
GTG. GTG is helping many clients with implementing and supporting best-of-breed
applications. In many cases, this is a mix of off-the-shelf applications, custom coding, and
specialized applications.
Scope of Project | 30
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Integration of Data and GIS
A bedrock of GTG’s services is
integrating GIS with existing IT systems. We
understand that a great benefit of GIS is
geo-enabling existing data and integration
with other systems. It has been said that
90% of all government data can be tied to
the earth’s surface (via some type of
location). GIS should be the primary
viewing/analysis portal for a majority of the
data managed by the City. The GIS becomes a common operational picture for the users,
viewing and analyzing data from a variety of disparate systems.
A primary business line at GTG is integration with IT systems. In some cases, this has
manifested in formal partnerships with IT vendors. In other cases, the integration is outside
of a relationship with the IT vendor. These integrations require large-scale
data/software/system integration. Over the past years, GTG has integrated GIS with over 50
non-spatial IT systems.
Integration means different things for different organizations. In some cases, the primary
objective is geo-enabling data from a system (work orders, customers, crime locations). In
these cases, data from the system is linked to the GIS via geography (address, asset, or
property number) for viewing and analysis. In other cases, an organization wants to push
data from the GIS into the system in question. GTG has encountered every nuance of these
types of integrations. Our team has worked directly with vendors to use their application
programming interface (API), we have written scripts/programs for this integration, and have
used third-party tools (FME) for integration. Each of our clients needs to
leverage their existing systems. Additionally, data from these systems lend
themselves to display in the various GIS applications for viewing and
analysis. The following link provides information on the systems we have
integrated with (also accessible via the QR code): https://geotg.com/our-
integration-services/
Integrating GIS with Multiple Systems and Presenting Key
Metrics Through an Executive Dashboard
Scope of Project | 31
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Monitoring Enterprise GIS Infrastructure
Today’s GIS platform is more
complex and intricate than at any time prior.
GTG understands that the final two words in
Geographic Information Systems are
Information Systems. To that end, GTG
employs a group of GIS and IS experts
inclusive of former Esri support staff. This
team has a diverse set of technical skills and
has hands-on experience with hundreds of
GIS implementations and support of those systems. Working with the City of Bozeman’s
Project Manager and team, GTG’s Project Team will assist in monitoring and suggesting
appropriate changes, enhancements, and upgrades. GTG can assist the City in monitoring
systems, providing preventative insight, and providing corrective maintenance as
determined appropriate by the City project management team. GTG has assisted many
clients with monitoring, enhancements, and upgrades. Customer services have included but
are not limited to the following:
ArcGIS Monitor – GTG’s
team uses ArcGIS
Monitor to identify a
wealth of system
statistics that allow us
to prevent system
issues as they are
readily and consistently
monitored. This allows
our team to identify the
correlation between
system performance
issues and their effect
on system availability. These tools allow us to monitor system availability, system
performance, user load, and infrastructure utilization. This allows for performance
monitoring of web, ArcGIS, database, infrastructure, usage, GeoInfo, and licensing
metrics. We use these tools to alert key team members if potential issues are being
identified.
Utilization and Bandwidth Monitoring
Example ArcGIS Monitor Results
Scope of Project | 32
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Our team analyses the usage and health of the following services:
Map Services - These services
are used predominantly for
mapping and visualization
purposes. These can be
published as dynamic (full
interactivity) or as cached/tiled
services, which allows for
optimized visualization but
doesn’t support interactivity.
Feature Services - These
services are used for service-mediated editing of data.
Geoprocessing Services - These services are used to support service-mediated
analysis and procedural functionalities, such as running analytical tasks, generating
reports, and/or custom geoprocessing tasks.
Geocoding Services - These services allow clients to find addresses/locations and
translate addresses into coordinate pairs. These support locators and web searches.
Geodata Services - These services expose a geodatabase as a web service, allowing
for distributed database access across a network / various location.
Image Services - These services allow for raster functionality through the web.
Our team deploys analysis techniques to identify the following:
Does the current system configuration satisfy the existing agency
requirements?
How much usage and load can the current GIS support and sustain?
What, if any, pain points or systemic bottlenecks exist in the current
GIS platform?
To what extent does the GIS allow for growth?
How can the current GIS be modified and/or extended to provide
superior performance and/or stability?
We perform:
Machine (Server) Review and Performance Reporting
Database Health Check and Performance Audits
System Configuration Checks and Log Review
Enterprise GIS Structured and Semi-Structured Load Testing
Appropriate tools and preventative maintenance tasks will be jointly agreed upon if desired.
This may include administering existing City tools and/or introducing/implementing
additional tools. The agreed-upon preventative maintenance game plan will be documented
Service Identification and Monitoring
(Server name and IP Address have been blurred out for client privacy.)
Scope of Project | 33
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
in an SOP. This will include tasks to be undertaken by GTG and/or City staff. Corrective
actions would be dictated by findings from the ongoing preventative maintenance
monitoring and/or system issues.
Example Project Includes:
City of Vancouver, WA – The City of
Vancouver serves a variety of internal
and external customers with its GIS
platform. Additionally, they have
integration with Clark County which
adds a level of system complexity. For
the City of Vancouver, GTG has been a
partner for approximately 5 years.
During that time our team has been the
primary team to provide preventative
and corrective techniques and services.
We undertook a GIS Enterprise
Infrastructure Assessment that analyzed
their current platform and
recommended a variety of
improvements. One of the
recommendations from this report was
the implementation of ArcGIS Monitor.
GTG’s team of experts was used to
implement ArcGIS Monitor and establish
core metrics. GTG has been retained to
support its systems to ensure stability
and performance.
California High-Speed Rail (CHSR) – GTG provides
full-time ongoing preventative and corrective
maintenance services for CHSR’s GIS systems. These
maintenance and support services encompass
maintaining operational, secure, and performant
development, staging, and production
environments. In collaboration with CHSR’s IT
network, infrastructure, and security teams, our
team ensures the integrity and performance of the
CHSR GIS adheres to IT and GIS industry best
practices.
GIS Enterprise Infrastructure
Example Workstation Analytics
California High Speed Rail
(certain sections blurred for client privacy)
Scope of Project | 34
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Cityworks Upgrades
Cityworks 23 brings significant changes for customers, necessitating careful planning and
execution when upgrading from Cityworks 15.8.3. Our team creates a detailed Cityworks
Upgrade Roadmap to guide the City during the upgrade, considering several key tasks:
Reviewing Cityworks 23 system requirements: This involves assessing server
specifications and additional software dependencies and integrations (i.e. Avolve),
confirming compatibility, and identifying any new features.
Data Backup: Creating a comprehensive backup of Cityworks 15.8.3 data,
configuration files, and customizations before proceeding with the upgrade.
Installing prerequisites: Addressing all necessary prerequisites, such as security
updates, software bundles, and publishing map services from ArcGIS Pro before
initiating the upgrade.
Test upgrade: Setting up a test environment to run a trial upgrade, identifying and
addressing any issues before implementing the upgrade on the production
environment.
Data and Report Migration: The City maintains an extensive library of Crystal
Reports and has 12 domains in Cityworks AMS 15.8.3. The data and report migration
activities are facilitated using Trimble’s Data Migration Tool and Manager to migrate
the existing Cityworks data to the Cityworks 23 model and the Active Reports
Migration Tool to assist with the Crystal Report conversion. Note that the Active
Reports Migration Tool is still a bit buggy, and Crystal Reports containing sub reports
do not migrate well with the tool and may require a fresh rebuild in Active Reports.
Communication Plan: Collaborating with the City to develop a communication
strategy, informing stakeholders of the upgrade schedule and potential changes in
functionality or workflow.
Training: Developing a training plan to familiarize users with Cityworks 23 features
and workflows, offering both onsite and remote training for administrators and end-
users, and accounting for the timeframe needed for training.
Upgrade Deployment: Migrating the test environment to the production
environment, following the necessary protocols for a successful deployment.
Post-Upgrade Maintenance: Providing ongoing support services to monitor system
performance and address issues promptly, leveraging our partnership with Trimble
for advanced updates and planning.
Scope of Project | 35
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Capacity Planning
GTG has extensive experience providing clients
with support for GIS server maintenance and
capacity planning. GTG’s GIS server support
and maintenance services include IT-focused
support, as well as GIS software and database-
specific maintenance and support. GTG’s team
also supports and manages the full range of
Web GIS Content deployments including
content hosted via on-premise or cloud-hosted
ArcGIS Enterprise, ArcGIS Online, and custom-
developed Web GIS applications hosted on a
web server built with Web AppBuilder
Developer Edition or the ArcGIS JavaScript API.
GIS Server Management, Maintenance, and Capacity Planning
GIS server management and maintenance encompasses both proactive and reactive support
to ensure the GIS systems are performant and system up-time remains within acceptable
levels. GTG leverages IT and GIS industry best practices to tune and maintain client GIS
servers for maximum performance. GTG strongly recommends using a documented
maintenance schedule for recurrent server and system tasks to ensure all components of
the GIS stack are maintained properly. GTG’s recommended server management tasks fall
within recurring timespans that range from every 3 to 5 years up to daily (occasionally,
multiple times a day). Additionally, many tasks, such as Enterprise Geodatabase
compression can be automated via Python scripts to relieve pressure from IT maintenance
staff. GTG assesses each client’s current GIS server architecture, security, network, software,
and data footprint to recommend a best-fit maintenance schedule for each client. Exemplary
scheduled maintenance tasks are in the list below.
Refresh hardware (on-premises architecture only)
Web GIS content & web service review, clean-up, and archival
Database content review, clean-up, and archival
Metadata review & compliance audit
Information Security (InfoSec) Audit
SSL/TLS certificate renewal and re-application
Scope of Project | 36
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Capacity/Load testing to determine available capacity and year-over-year
performance.
ArcGIS Enterprise version upgrades (x.1+ versions only)
Review operations and identify opportunities for automation and/or process
standardization.
Review and clean up the organizational file share(s)
Review ArcGIS Server usage statistics
Review ArcGIS Portal & AGOL usage statistics
Review Database usage statistics
Test database backups
Run Dependency & Relationship Checks
Meet with InfoSec & Active Directory teams to align operations and implement
solutions/address concerns.
Configure and monitor WebGISDR Utility Backup
ArcGIS Server REST Service tuning
GIS Server Log Review
Test OS backups
Document ArcGIS Server Service changes, additions, and deletions
Document and clean up content on ArcGIS Enterprise servers.
Review Event Viewer (Windows) logs on GIS machines to identify ongoing/background
warnings and errors
Configure and test Database backups.
Configure and test OS/Machine snapshot backups.
Geodatabase optimization and administration (full compression, version
management, indexing, statistics
Machine & disk (storage) optimization and administration
Controlled OS patch application and management
ArcGIS platform patch application
Monitor system performance (ArcGIS Monitor)
Monitor the logs/performance of automated ETL scripts.
Run benchmarking tests to gather base data of workstations like OS, CPU, RAM, and
disk usage.
Leverage tools such as Apache JMeter or ArcGIS Monitor to load-test the performance
of ArcGIS Enterprise and public-facing servers.
Maintain and check server specifications against recommendations from Esri by
ArcGIS Enterprise version.
Consider multi-machine Enterprise deployments for handling high traffic or intense
use.
For extra insurance or availability on high-priority applications, consider an ArcGIS
organizational subscription with data hosted in the Esri cloud.
Consider integrating SAML or web-tier authentication for authenticating through
ArcGIS Enterprise or ArcGIS Online and providing a single-sign-on experience.
Scope of Project | 37
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GTG’s technical experts use the above skillsets to optimize systems and plan for growth. Our
team uses Esri’s capacity planning tools and our extensive hands-on expertise to anticipate
growth needs and provide recommendations.
Examples Projects Include:
California High-Speed Rail (CHSR) – GTG provides CHSR with all GIS Maintenance and
Operations services to support the development, staging, and production GIS
environments. This support includes multiple servers per environment and extensive
management of Web GIS content hosted within ArcGIS Portal and ArcGIS Online. CHSR
business users utilize this Web GIS content heavily to support the Agency’s daily
operations. GTG analyzes the growing GIS need and provides capacity planning services
for CHSR. GTG provides detailed updates to the CHSR GIS Maintenance and Operations
Manual as changes to the system are made and processes are updated. GTG is
functioning as full-time auxiliary staff for CHSR providing immediate as-needed
troubleshooting and support when issues are reported. GTG also participates on CHSR’s
Change Control Board submitting IT Change Requests to manage and track approved
system changes prior to promotion to the production GIS environment.
City of Morgan Hill, CA - GTG provided capacity planning services, designed, and
implemented Morgan Hill’s development, staging, and production web GIS and
geodatabases. The GIS adheres to Esri, industry, and GTG best practices. The system
follows the multi-tiered principle of system architecture (database, application, & web
tiers) and isolates these components to achieve workload separation. The GIS leverages
Esri’s ArcGIS Enterprise/ArcGIS Online platforms and is supported by multiple Enterprise
Geodatabases configured on Microsoft’s SQL Server RDMS. The project included the
design, configuration, and deployment of ArcGIS Enterprise Geodatabases, a data
migration strategy and implementation, as well as the setup of GIS integrations and data
Scope of Project | 38
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
management workflows. GTG supports and manages the City’s GIS servers and Web GIS
to support the City’s business needs.
Maintenance and Technical Support for GIS
Software Platforms
GTG offers enterprise GIS administration and enables organizations to leverage the
technological and human capital of our clients most effectively. GTG’s expertise in GIS
platform support and administration addresses all tiers of the Enterprise GIS landscape,
including user and content management, integration and development services, system
upgrades and maintenance, database administration, automation and scripting, system
reporting, and diagnostic analyses.
GTG has been working extensively with clients’ state-of-the-art public and internal GIS
portals. As a holder of the Esri ArcGIS Hub Specialty, we believe that our track record
demonstrates our proficiency, our ability to innovate, and our dedication to our clients. The
following represents our team’s expertise:
City of Hobart, IN – Public Portal and Dashboard - Link
City of Tulare, CA – Public Portal and Dashboard
City of Green Cove Springs, FL Public Open Data Portal – Link
City of Berkeley, CA – Public Portal - Link
City of Roswell, GA – Public Portal - Link
City of Broken Arrow, OK – Public Portal
City of Fort Pierce, FL- Public Portal and Dashboard – Link
County of Solano, CA – Emergency Operation Center Portal
City of Simi Valley, CA – Public Portal and Dashboard - Link
Scope of Project | 39
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GTG assists numerous clients with the maintenance and technical support of their GIS
implementations. GTG’s goal is to ensure each of our clients has the very best tools and
proactive support to excel. Our team of GIS Specialists and Developers use a large variety of
programming tools to assist clients with their needs. GTG has also been assisting clients with
launching/supporting/maintaining GIS Hubs, fully built-out applications suites, and
collaboration platforms (ArcGIS Online, ArcGIS Portal, Open Data Portal). We provide this
type of support for dozens of clients nationwide.
Previous Project Experience
City of Berkeley, California – GTG has
worked with Berkeley for several years to
identify their GIS needs and implement a
multi-year GIS Strategic Plan. GTG has
deployed and supports several GIS web
apps, including the City of Berkeley's
general browser-hosted web application
called the Community GIS Portal.
City of Hobart, Indiana – GTG has
assisted the City of Hobart with the
launching/maintaining of a GIS Hub Site to
organize all their applications for internal
and public use. GTG has developed
content and set up each of the
applications. This has become a showcase
for the organization. The public site can be
found at https://public-cityofhobart.hub.arcgis.com/
ArcGIS Online and ArcGIS Portal Configuration
and Maintenance
GTG has extensive experience designing, implementing, configuring, maintaining, and
administering all facets of ArcGIS Online and ArcGIS Portal for our expansive client base. Our
team of GIS professionals have a deep understanding of the Esri ecosystem and are experts
at maintaining enterprise GIS systems for government organizations. The GTG team works
closely with client stakeholders to collect GIS system requirements and business needs to
efficiently maintain, administer and configure ArcGIS Online and ArcGIS Portal systems
including:
Scope of Project | 40
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
ArcGIS Online and ArcGIS Portal Home Page Design and Content
ArcGIS Online and ArcGIS Portal User Administration and Permissions
ArcGIS Online and ArcGIS Portal Group Configuration and Administration
Administering GIS Access and Security for Geodatabases and web GIS Content
internally and externally (Open Data)
Previous Project Experience
City of Roswell, Georgia – GTG has worked
with Roswell for many years to implement,
maintain and administer the City’s GIS. GTG
has designed and deployed the City’s GIS
including an extensive Open Data Hub built
on Roswell’s ArcGIS Online Organization.
GTG continues to provide administrative
support for the City’s GIS. https://data-
roswellga.opendata.arcgis.com/
City of Green Cove Springs, Florida – GTG has
assisted the City of Green Cove Springs with the design,
implementation, and maintenance of the City’s GIS.
This includes an ArcGIS Online Organizations, a public
GIS Hub Site, as well as multiple web GIS solutions for
internal and public use. GTG has developed content
and set up each of the applications including groups
and users for the City to ensure secure and
appropriate access. The public site can be found at
https://city-of-green-cove-springs-arcgis-hub-greencove.hub.arcgis.com/
Monitoring Virtual Server and Web Services
GTG provides ArcGIS Monitor implementation, configuration, and
administration services for organizations to track system performance, and to
provide efficient GIS system monitoring and visualization tools. An ArcGIS
Monitor implementation will be used to monitor and report on an
organization’s ArcGIS System status, health, and configuration. GTG’s
implementations of the tool provide key insights into service performance and usage, as well
as give detailed error logs. As an organization builds out and expands its Enterprise GIS, GTG
can assist with updating ArcGIS Monitor to monitor new GIS services, databases, and Virtual
Servers. Additionally, GTG assists many clients with implementing and configuring GIS
Scope of Project | 41
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
systems on cloud hosting services. These services include organizing and administering GIS
data on cloud storage resources such as Amazon Web Services S3 buckets.
Previous Project Experience
City of Vancouver, Washington – GTG worked with
Vancouver, WA to develop a GIS Strategic Plan in
2018. GTG subsequently worked with the City to
implement its GIS. In 2022, GTG worked with the City
to update the GIS Strategic Plan with a number of
updated recommendations and goals. This led to GTG
implementing and configuring ArcGIS Monitor to allow City IT staff to more efficiently
maintain and administer the GIS systems that the City manages.
City of Hobart, Indiana – GTG has assisted the
City of Hobart with the extensive design,
implementation, and maintenance of the City’s
GIS. This includes cloud-hosted and managed GIS
assets that are implemented, configured, and
managed by GTG. Assets include virtual machines,
custom web GIS applications, and data. The City
uses these cloud resources for internal and external GIS solutions and workflows.
Designing, Developing, and Deploying Esri
Tools
One of our mottos at GTG is, “A Map is Worth a Thousand Records”. GTG assists local
governments nationally with designing, developing, and deploying the full Esri suite of tools.
The ability to quickly visualize records and complementary data is critical. The selection of
the best toolset is perhaps the most important step of most projects. Therefore, this is a
primary focus of how our team assists our clients. Over time, Esri has matured and begun to
provide end-user tools other than their core editors and viewers. The industry has moved
from a model of creating customized software tools to a model whereby we use the best Esri
tools and augment them to include additional functionality. Our model is to assist our clients
in selecting the software for their various use cases. This model allows us to leverage the
absolute best tools in the industry and stay current with the latest upgrades from Esri. Also,
we have exceptional data manipulation skills. Our team pulls data from various IT systems
Scope of Project | 42
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
and GIS to population these applications. Of note, GTG has a full marketing and graphic
design team that are instrumental in ensuring that the applications are visually appealing. A
few primary applications that are typical in comparable agencies include:
Common Operational Picture – This is
typically the primary viewing application
for an organization. Esri has the Web
AppBuilder (being deprecated in 2024)
and Experience Builder toolsets that are
highly configurable and allow for a
common viewing tool that can be
extended for a variety of functions. This
would be used for viewing and analysis of
GIS layers and data from critical systems. GTG has implemented over 100 instances of
these types of tools.
Operational Dashboards -
Configurations of the Esri Operational
Dashboards are a powerful way to
inform and engage decision-makers. The
dashboards are highly configurable and
can be themed to show various areas of
interest (i.e., work orders, police/fire
incidents, parks and rec users, customer
usage, and capital projects).
Public Engagement – GTG has been
assisting clients with launching GIS Hubs
and including fully built-out applications
suites and Story Maps. We are doing this
work daily. Of note, is that our graphic
design and marketing team are very
helpful in ensuring that the projects are
aesthetically pleasing and meet client
requirements. We have assisted in
launching hundreds of public-facing applications. These can include out-of-the-box Esri
applications and those that are highly configurable (Story Maps).
Mobile Tools - GTG helps clients get their Mobile GIS initiative off the ground by providing
our expertise on the best practices for doing so. Once a database schema has been
designed, GTG publishes the data and configures the appropriate tools for inventory
Scope of Project | 43
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
collection. GTG has deployed and supports Field Maps, Survey123, and Workforce
applications for a multitude of clients and internal use at GTG. Additionally, training is
provided on the use of these tools for capturing new data and editing existing data.
Hubs - Another key trend is organizing applications and data via a GIS Hub. GTG is a
certified Esri ArcGIS Hub Specialty recipient. This is indicative of a high level of expertise
and experience. We have been assisting clients with the implementation of Esri’s Hub
tools throughout North America. GTG utilizes ArcGIS Hub to implement easy-to-use
platforms to house all spatial data and applications in an organized and understandable
way. Many of our clients launch an internal and external hub with more detailed data and
apps hosted internally.
Previous Project Experience
City of Fremont, California – Fremont
recently contracted with GTG to create
content and launch various Story Maps for
the City. Initial projects include Meet Your
City Council and Historic Properties
Story Maps. The City Council Story Map
has an embedded City Council District
finder for residents to look up their voting
district, voting location, and other key data.
City of Roswell, Georgia – GTG has
worked with Roswell for over five years.
This effort has included the provisioning
of over 20 different applications for the
City. This has included the full
SafeCityGIS and GreenCityGIS suites,
which are a mix of Esri software plus
programmatic augmentation. The City
recently won the coveted URISA Exemplary Systems in Government Award for its GIS.
City of Hobart, IN
GeoHub
City of Mississauga
Data Center
City of Roswell, GA
GeoHub
Scope of Project | 44
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Fort Pierce, Florida – Fort Pierce is a longstanding user of GTG applications that integrate
with existing IT systems. Recently, the City contracted with GTG to expand the application
suite to enable all internal users and the
public. GTG worked closely with staff to
identify the most appropriate
applications. The products were
designed, tested, documented, and
released for use. The result has been a
showcase touted by the City Manager and
City Council.
Dashboards – GTG is
deploying dashboards
nationwide for all types of
use cases. For example, we
have assisted Tulare, CA
with the deployment of
dashboards for tracking
key affordable housing
metrics. Berkely, CA, and
St. Paul, MN contracted
with GTG for the
dashboarding of a variety
of Police related metrics.
We have launched dozens
of dashboards showing
social equity-related
metrics for Policing and Parks/Recreation. Most of our Hub Sites linked in a previous
question include dashboards.
Mobile Tools - City of Lawrenceville, Georgia - GTG assisted the City of Lawrenceville
to migrate from File Geodatabase to an Enterprise Geodatabase, published utility data
to ArcGIS Server, and set up ArcGIS Collector applications for field crew usage. GTG
accompanied these deployments with documentation and training. GTG also deployed
departmental GIS Viewers that were custom-tailored for the department's needs, thus
providing a wealth of geographic data at the fingertips of field crews.
Police
Dashboards
Scope of Project | 45
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Mobile Tools - City of
Berkeley, California - GTG
worked with the City of Berkeley
to create a park asset and
irrigation GIS database. A web
map was set up for use in ArcGIS
Collector and park assets were
inventoried using Collector on
mobile devices in the field.
Additionally, the City’s irrigation
assets were collected in an extension to the
project. Some irrigation assets were digitized
after georeferencing as-built drawings provided
by the City – these locations were then verified
in the field using a GNSS receiver linked to the
mobile devices for high-accuracy GPS reception.
In other parks where irrigation assets were not
able to be digitized in advance, the assets were
collected using the GNSS receiver for the
highest possible data accuracy. At the
conclusion of the project, training on the use of Collector was provided along with the
deployment and training on the use of multiple GIS web applications, including a
dashboard to view park and irrigation asset statistics.
Mobile Tools - City of Mansfield, Texas – GTG
assisted the City of Mansfield with its park asset
inventory as well. ArcGIS Collector was set up
and training was provided to the City on how to
continue to add to and maintain the park asset
data. ArcGIS Workforce was also deployed for
the City of Mansfield, which allows park staff to
issue work order requests both from the office
and the field. Park maintenance staff then have
access to the work order requests from their
mobile devices, allowing them to find requests on the map, route to them, and fulfill
the work. An integration with Collector allows them to quickly update the underlying
GIS data as well, providing a seamless connection between the systems.
Dashboard configured to view
live data being collected using
the workforce application.
Mansfield WorkForce Interface
Scope of Project | 46
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Training Tasks
Most of GTG’s engagements result in the creation of documentation and/or training material.
This includes user guides (in various digital formats) and workflow/business process
documentation, training material, and the creation of SOPs. Of note, is that GTG has a fully
staffed team of graphic designers and documentation specialists. This team assists the GIS
team with a variety of tasks including documentation. This will ensure that GTG will deliver
graphically pleasing and instructive documentation.
Documenting Business Processes
Documenting existing conditions,
understanding business processes,
and identifying how to improve them
are crucial facets of a GIS program. For
most of our engagements, GTG
examines and documents business
processes. GTG recently completed
business process documentation for
Ashghal Public Works Agency, Qatar,
Fremont, CA, Wake County, NC,
Gwinnett County, GA, and Roswell, GA.
These included documentation of
workflows, applications, integration, best business practices, and analyses. GTG will work
closely with the City of Bozeman to ensure that the appropriate documentation and training
material are created with a focus on GIS applications.
Training
Regarding training, GTG provides training to most clients. This includes training on map
production, analysis, data collection, data creation, use of software, and any other facet of
GIS. These can be in a classroom setting or remote. GTG supports GIS users extensively.
Many of GTG’s clients use GTG as their GIS staff, relying on us for total support of their GIS
environment and users. We provide a variety of training opportunities in groups or as
needed with individuals. GTG with work with the City of Bozeman to identify the best training
regime and ensure cost-effective enablement of users.
Business Process Workflow Analysis (Cal Fire)
Scope of Project | 47
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Our team can offer the City of Bozeman the following types of training:
On-site Training
Remote Training/ Live-Online Classes
Self-Paced Classes
Group Training
User Conferences or Support Groups
Instructor Led Training
Recorded/On-Demand Training
Front-Line Employee Training
Supervisor Level Training
Administrator Training
Written training documents
(standard)
Written training documents
(customized)
Example Projects
Windsor, California - GTG has been the de facto GIS department for the Town of
Windsor for the past decade. GTG works remotely to maintain the GIS platform and
conduct any GIS projects the town needs. This includes documentation and training.
Mansfield, TX – GTG implemented a full suite of GIS software for Mansfield. This
included documentation and training for all key staff.
St. Paul, MN – GTG worked for over a year with the St. Paul MN Police Department to
modernize their public safety GIS. This includes detailed documentation and training.
Deliverable: GIS Implementation Services
GTG Training
City of Nanaimo, Canada
GTG Training
San Marcos, TX
Police Department
General and Technical Requirements | 48
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
General and Technical
Requirements
Our firm has more than 25 years of enterprise GIS experience in a local government setting.
The Lead Project Manager we propose for this engagement is a certified GIS Professional
(GISP) that has more than 25 years of relevant experience. The Technical Specialists we
propose for this engagement are fully qualified to perform the work to meet the goals of the
City.
GTG is fully prepared to support the City of Bozeman with all the tasks outline in the RFP,
GTG will assess the City’s current Geographic Information Systems (GIS) environment and
conduct a needs assessment to determine a roadmap to optimize GIS throughout the
organization to achieve system optimization.
Cross Functional Team
GTG has hand-selected a cross-functional team equipped to help the City of Bozeman
achieve its vision. Our proposed team is well versed in all aspects of the developing a GIS
strategic plan, from needs assessment to implementation. An organizational chart for the
proposed team has been included on the following page, with detailed resumes thereafter.
MATRIX HERE OF TEAM EXPERTISE OF THEIR
SPECIFIC SCOPE ITEMS?
General and Technical Requirements | 49
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
The GTG Team for the City of Bozeman
General and Technical Requirements | 50
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GTG Personnel GIS Expertise: City of Bozeman Scope of Services
!
CURT HINTON, GISP, PMP
Project Manager
919.344.2169
chinton@geotg.com
EDUCATION
MASTER OF BUSINESS ADMINISTRATION (In
Progress) – Regent University, Virginia Beach, VA
2022 - Current
MASTER OF ARTS – HONOR GRADUATE
Geography/GIS, University of North Carolina at
Chapel Hill, Chapel Hill, NC. Thesis: “Using GIS to
Model and Mitigate Non-Point Pollution”.
BACHELOR OF ARTS: HONORS – Geography,
University of North Carolina at Chapel Hill, Chapel
Hill, NC.
BACHELOR OF ARTS: HONORS – Psychology,
University of North Carolina at Chapel Hill, Chapel
Hill, NC.
CERTIFICATIONS/
ASSOCIATIONS
• Certified GIS Professional (GISP)
• Project Management Professional (PMP) Project
Management Institute
• Professional in Business Analysis (PMI-PBA) July
2023
• NC TECH Board of Advisors
• Federal Procurement Readiness Certification
• Voting Member of the National Emergency
Numbering Association (NENA) Next Generation
911 GIS Data Model Work Group
• Current Board Member of the Carolina Urban
and Regional Information Systems Association
(CURISA)
• Former President of the North Carolina Esri
User’s Group
• Appointed by the NC Speaker of the House of
Representatives as the Private Company
Member of the North Carolina Geographic
Information Coordinating Council
• GIS Representative on the North Carolina Blue
Ribbon Study Commission on Agricultural Waste
• Former Local Government Member of the North
Carolina Governor’s Technology Council served
with the Secretary of State of North Carolina
• Former Member of the North Carolina
Information Resource Commission GIS Action
Committee
• Member of the Urban and Regional Information
Systems Association (URISA)
• Member of the North Carolina Technology
Association (NCTECH)
• Certified Esri Trainer (Former)
• ESRI Business Partner
PROFILE
One of North America’s leading authorities on GIS for local and state government agencies.
Award-winning local government GIS Manager. Geospatial thought leader on innovative and
effective use of GIS for government agencies. Pioneer in GIS strategic planning for local
government and local government utilities. Geospatial innovator with a focus on servant
leadership. GIS Governance thought leader with a focus on combining experiential and project
management best practices. Internationally recognized GIS Strategic Planner, authoring over
300 GIS Strategic, Hazard Mitigation, Public Safety, Data, and Technology Plans domestically
and internationally. Over 250 presentations worldwide on GIS best practices, uses, and
implementation strategies. Mentored over 400 geospatial professionals assisting with program
development, career development, and advisory roles. Developed innovative uses of GIS as a
practitioner and consultant for public safety (police and fire), emergency operations, planning,
economic development, public works, electric/gas/fiber utilities, ports, GIS departments, social
services, and public outreach. Integration expert advising and implementing GIS integration
with IT software systems, smart devices, and the Internet of Things (IoT). Authority on selling
GIS value to an organization through lessons learned as a GIS practitioner, return-on-
investment strategies, and focusing on key factors for GIS success. Have worked with
organizations in all 50 states, most provinces in Canada, the Bahamas, St. Vincent and the
Grenadines, Qatar, United Arab Emirates, Ghana, Liberia, South Africa, and Poland.
KEY EXPERIENCE
• Co-Founder/Owner/Principal of an Internationally Recognized GIS Services Firm
(Geographic Technologies Group)
• Award Winning City GIS Manager
• Led the Implementation of GIS at the North Carolina Department of Transportation
• Worked on the Digital Modernization Team at the United States Geological Survey
• Certified Project Management Professional and Professional in Business Analysis (July 23)
from the Project Management Institute
• Instructor for the Urban and Regional Information Systems Association and Presented
GIS Success Strategies to over 500 organizations.
• Project Manager on over 300 GIS Needs Assessments and Enterprise Implementations
• Has managed the deployment of Esri Solutions for Hundreds of Clients
KEY PROJECTS
• Ashghal Public Works Agency, Country of Qatar – Lead Strategic Planner on a Country-Wide GIS
Strategic Plan for the National Public Works Agency of Qatar
• California Department of Pesticide Regulation – Strategic Plan for an Environmentally Focused State
Agency
• Port of Houston, TX and Port of Tacoma, WA – Led Strategic Planning and Implementation for Two
Major Ports
• City of Saint Paul, MN Police Department – Led a Multi-Discipline Team to Modernize the St. Paul
Police GIS
• Wake County, NC and Richland County, SC – GIS Strategic Plan for two of the Leading County GIS
Programs in the Country. Both of These Encompass the Capital City of Their State
• Irvine, CA – GIS Strategic Plan with a Focus on Innovative Strategies for an Advanced City including 3D
Park Innovations
• California Fire – Project Lead on Data Modernization for California’s State-wide Dispatch System
• City of Fremont, CA – Addressing Modernization Study. Thirty Recommendations on How to Improve
Addressing Workflows, Systems, and Strategies.
• Town of Ajax, City of Mississauga, City of Oshawa, City of Guelph, City of Markham – Led GIS Strategic
Plans for Each of These Ontario Municipalities
• Yukon Energy (Yukon Territory), Greenville Utilities Commission, City of Lexington, NC – Led GIS
Strategic Plans for a Diverse Set of Organizations Focused on Utilities
• Snowmass, CO, Dutch Harbor, AK, Granbury, TX, Paris, TX, Rockwall, TX, Argyle, TX, Lloydminster, SK –
Led GIS Strategic Plans for Small Towns and Cities
BA
MA
Geospatial Entrepreneur
PMP
• Pending Book 2023: GIS Success Strategies for
Local Government
• Location Matters Newsletter (Multiple
Contributions)
o Building Engaged Communities with
Extraordinary Parks Management - Broken
Arrow, OK
o Responding to community needs with
innovation and communication.
o City of Roswell, GA -Deploying and Enterprise-
Wide GIS initiative for Efficient Parks
Management
o Missouri City Police Implement Advanced Crime
Analytics with SafeCityGIS
o Ensuring Public Safety in a Rural Virginia County -
Westmoreland County, VA
o The Modernization of Addressing at Gwinnett
County, GA
o The City of Simi Valley Emergency Operations:
Response to Local Quakes
o California Improves GIS Data for Optimal
Emergency Response (CALFIRE)
o Managing pandemic response efforts with GIS
(Roswell, CA covid -19)
o GIS for Public Safety: Why do 95% of Public
Safety Agencies underutilize GIS?
o All the data you need, when you need it, in one
place.
• National Emergency Numbering Association
Magazine: “GIS Strategies for E-911”
• Emergency Numbering Professional Magazine:
“GIS for Public Safety: Are You Providing a Full
Suite of Tools to Protect Your Community?”
• Emergency Communications Professional
Magazine: “Computerized Mapping: Boom or
Bust? Are You Using GIS to its Fullest?”
• Esri Energy Currents Newsletter: “City of
Lexington, NC Public Utilities Implements Full
Complement of ESRI Tools”
CURT HINTON, GISP, PMP
continued
WORKING EXPERIENCE
Experience includes all areas of state and local government operations including diverse
state-wide agencies, Public Safety, Police, Fire, and Emergency Management, Public
Works and Public Utilities, Natural Resources, Parks and Recreation, Public
Administration, Public Services, Planning, Tax Offices, Social and Human Services, and
Telecommunications. Led or participated in the following innovative projects:
• GIS for Elected Officials – Fremont, CA
• Economic Development – City of Mississauga, Ontario
• GIS for Parks, Recreation, Open Space, Natural Resources - City of Guelph,
Ontario
• Telecommunications and Fiber Management – City of Wilson, NC
• 3D Modeling – City of Roswell, GA and Green Cove Springs, FL
• Geo HUB – City of Irvine, CA
• Enterprise Integrated Utilities – City of Hobart, IN
• Innovative GIS Strategies for Addressing – City of Fremont, CA
• Affordable Housing and Homelessness – City of Tulare, CA
• Public Works Geospatial Master Plan – Ashghal Public Works Agency, Doha, Qatar
• Historic Story Maps – Town of Windsor, CA
• Climate Change Story Maps – City of Thousand Oaks, CA
• COVID-19 Applications– City of Roswell, GA
• Neighborhood Services and Geospatial Community Events – West Hollywood, CA
• Next Generation E-911 Public Safety Suite – 100+ Agencies
• Emergency Operations Center (EOC) – Simi Valley, CA
• GIS and Wine Country – Jackson Family Wines, CA
• Innovative Public Facing Applications – City of Broken Arrow, OK
• Modernization of Policing GIS – Saint Paul, MN
• Hurricane Damage Assessment – City of Fort Pierce, FL
• Christmas Lights Story Map – City of Broken Arrow, OK
• Water Outage Planning, Assessment, Customer Notification – Howard County,
MD
• Hydrant Maintenance Work Order Solutions – City of Broken Arrow, OK
• Survey 123 – Sewer Inspections/Grease Interceptor Inspections/Water Quality
Testing – Broken Arrow, OK
• Open Data ArcGIS Web Portal – City of Green Cove Springs, FL
• GIS Regional GIS Framework Model – Wake County, NC, Lane County, OR
Consortium, Marin CO, CA
PROFESSIONAL AWARDS
• GIS Person of the Year from Carolina URISA
Awarded to the Leading GIS Professional in the
Carolinas
• Special Recognition Award from the North Carolina
Community College System’s Small Business
Network
• Plan for Excellence Award from the Northwest
Florida GIS User Group
• Patriotic Employer from the National Committee
for Employer Support of the National Guard and
Reserve
• Employee of the Year City of Wilson, North Carolina
• Led the City of Wilson, NC to the URISA Excellence
in GIS Award
• Led the City of Wilson, NC to the American City and
County Award of Merit (IT Category)
• ESRI’s 2017 Best GIS Citizen Engagement Award
• ESRI’s 2011 International Award for Mobile
Applications
• ESRI’s 2012 & 2016 Special Achievement in GIS
Award
• ESRI’s 2018 Cornerstone Partner Recognition
Award
• URISA’s Exemplary Systems in Government Award
• URISA’s 2019 Distinguished Exemplary Systems
Award in Local Government with the City of
Roswell, GA
PUBLICATIONS
PUBLICATIONS continued
• Esri Energy Currents Newsletter: “City of Lexington, NC Public Utilities Implements Full
Complement of ESRI Tools”
• Esri Arc User Magazine: “Rio Rancho New Mexico – Enterprise-Wide GIS”
• Pending Book 2023: GIS Success Strategies for Local Government
• GeoWorld Magazine – “Checklist 911 – A Critical GIS Checklist for Public Safety”
• GeoWorld Managing – “The GIS Holy Grail – Deploying Enterprise Solutions”
• GeoWorld Magazine – “Beyond Automating Paper Maps – GIS for Utilities”
• American City and County Magazine Article – “Small City, Big Accomplishments with
GIS”
• IBM RS World Magazine – “GIS for Aiding Government Agencies”
• American City and County Manager’s Association Magazine – 7 Month Series “Seven
Keys to GIS Success”
SPEAKER / INSTRUCTOR
Presented and taught at many professional conferences throughout the United States and
internationally. The following is a sample of speaking/training engagements:
• Lead Workshop Instructor: GIS Success Factors – North Carolina GIS Conference 2023
• Keynote Speaker: GIS for Local Government. Connecticut GIS Conference.
• Keynote Speaker: GIS Strategies for Motivating Your Organization. North Carolina Esri
User’s Group
• Certified Instructor
o Former Esri Certified Instructor
o Urban and Regional Information Systems Association Certified Instructor
Managing Your GIS
Introduction to GIS
• North America Presentations and Workshops
o What Makes a GIS Successful Manager’s Forum – Hosted and Co-Presented with
Leading GIS Directors from around the United States
o Having a Role in Rescuing Your Community – How GIS can be Aligned with the
American Rescue Act Funding
o The Return on Investment of GIS – Workshop at Multiple National and Regional
GIS Conferences.
o GIS Manager’s Workshop – Authored and Presented at over 40 regional
workshops.
o The Holy Grail of GIS – Ensuring that you are getting a return on investment from
your GIS. Presented at over 20 conferences and regional workshops.
o Ten Ways to Improve Your Public Safety with GIS – Authored and presented this
workshop at national conferences, regional workshops, and to over 50 public
safety agencies.
o GIS Strategies and Tools for Parks and Recreation – 20+ workshops around the
United States and Canada.
o GIS Strategies for Social Services – to the United States Department of Human
Services in Washington, DC.
o GIS the Most Underutilized Tool for Public Safety – Authored and presented at
regional National Emergency Numbering Association conferences.
o Presentation to the Governor of North Carolina – GIS for Business Recruitment
o Hosted and presented to over 75 visiting organizations throughout the United
States and abroad on Seven Keys to GIS Success while a GIS Manager
• International Presentations and Workshops
o How to Guarantee the Success of Your Enterprise GIS the Mississauga, Ontario
Experience – Ontario, Canada GIS User’s Consortium (2019)
o Enterprise GIS Strategies and Strategic Planning (with the City of Guelph) –
Canada GIS Conference (2017)
o Regional GIS Strategies – Country of Qatar National Agency Workshop
o GIS for Public Safety Command and Control – Workshop for Public Safety Officials
Country of United Arab Emirates
o GIS for National Security – Workshop for National Security Team Nigeria
o Key Factors for GIS Implementation – Regional GIS Managers for the Country of
United Arab Emirates
o Implementation Strategies for Public Safety GIS – Public Safety Department
Country of Bahamas
o GIS for Telecommunications – Telecommunications Office Country of Bahrain
o GIS for Public Utilities – Country of St. Vincent and the Grenadines (Vinlec)
o GIS for National Park Preservation – South Africa
CURT HINTON, GISP, PMP
continued
EMPLOYMENT
PRESENT:
Co-Owner and Principal of Geographic
Technologies Group (GTG). Roles served at GTG –
CEO, President, CFO, COO, and CTO. GTG is one of
the world’s leading local government GIS strategic
planning and services consulting companies with
over 700 clients throughout North America. GTG
focuses on every aspect of optimizing government
agencies with geospatial technology. Mr. Hinton
has been an innovation leader in GIS Strategic
Planning, GIS for Public Safety, GIS for Public
Utilities, and GIS Governance.
PREVIOUS:
Founder, President, and CEO of Geographic
Solutions. Geographic Solutions focused on
strategic planning and technical implementation of
GIS. Building on lessons and skills from
foundational work in local government, Mr. Hinton
assisted numerous local governments and private
companies (IBM) with optimal GIS implementation.
GIS Manager City of Wilson, North Carolina. Mr.
Hinton was the first GIS Manager at the City of
Wilson where he led the city to numerous awards
and accolades. As one of the first city adopters of
GIS nationwide, Mr. Hinton pioneered GIS
implementation for local government to include
innovations in GIS use for Police, Fire, Planning,
Economic Development, Local Government Utilities
(gas and electric) and Public Works (water, sewer,
stormwater). Based on the City’s success, Mr.
Hinton hosted, trained, and presented to over
70 domestic and international agencies seeking
to model their GIS implementation after
Wilson’s successes.
Co-Owner – Color Farm, Inc. Design Firm Los
Angeles, CA (2012-2015)
Co-Owner - UKUS, Real Estate Firm Goldsboro, NC
(2012-2022)
Co-Owner – Simple Click Inc., Raleigh, NC Firm
Specializing in GIS for Social Services (2008-2012)
Continued on the
following page.
CIVIC AND COMMUNITY SERVICE
CURT HINTON, GISP, PMP
continued
Founder of GTG Gives Back – Internal Team at GTG whose focus is giving back to the
community and supporting the needs of the GTG team.
FEMA Community Emergency Response Team (CERT) Certified – Certified to participate
in disaster recovery as a FEMA CERT member.
Chairman of the Board Where Love Abounds (WLA) 501-C3 – WLA’s focus is partnering
with strategic partners around the world to bring relief to the poor, assist widows and
orphans, assist in human trafficking abatement, and enable volunteers. Work is ongoing in
Ghana, Belize, Dominican Republic, India, and Syria. Led over 15 international team trips
including Team USA softball team.
WCS School Board Member – Local school board member for four terms.
Junior High and Varsity Baseball Coach – Coached for 12 years. Named Conference Coach
of the Year in 2017.
High School and Travel Softball Coach – Coached for 15 years. Multiple state and national
championships. Named to Regional Softball Hall of Fame.
SFWBC – Finance Committee, HR Committee, Worldwide Outreach Committee, Elder
Personal Life Coach – Mentor for aspiring young business and civic-minded young adults.
Monthly goal setting and accountability meetings.
Lions Club
Interesting Fact – Hiking to the Highest Point in All 50 States (35 Down) and visiting all of
the National Parks. Recently summited Mt. Kilimanjaro and hiked the Inca Trail.
EMPLOYMENT continued
PREVIOUS:
GIS Specialist, North Carolina Department of
Transportation (NCDOT). Led a group of
technologists responsible for benchmarking and
selecting the primary GIS platform (hardware and
software) for the NCDOT. Created and performed
benchmarking analytics to test software and
hardware. Worked with each primary division of
the NCDOT to develop and test use cases of GIS for
their departments. Made final program
recommendations to the NCDOT Administration.
Lead Technologist, Institute of Transportation
and Education (ITRE). Led implementation and
training efforts for ITRE within state government
agencies. Tested and implemented GIS platforms
for government agencies on behalf of ITRE.
Created applications based on Esri programming
tools for use within transportation agencies.
Cartographer, United States Geological Survey
(USGS). Participated in the data conversion and
creation of digital line graphs derived from USGS
topographic quadrangles. Conversion and quality
control specialist.
!
DAVID H OLDSTOCK, GISP
Project Advisor
919.222.1421 dholdstock@geotg.com
EDUCATION
MASTER OF SCIENCE –Natural Resources GIS
Research Program, College of Natural Resources,
North Carolina State University (NCSU), Raleigh, NC.
August 1988 – May 1990. Thesis: “An Evaluation of
Computer Mapping Software for Natural Resource
Management”, Holdstock, 1990.
BACHELOR OF ARTS: HONORS – Geography, School
of Humanities Greenwich University/Thames
Polytechnic, London, United Kingdom. September
1982 - June 1984. Dissertation: “Tracking
Contaminated Water in the London Boroughs”,
Holdstock, 1984
CERTIFICATIONS
• Certified GIS Professional (GISP) Certificate # 23795
• Member of Urban and Regional Information System
Association (URISA)
• ESRI Business Partner
AWARDS
• ESRI’s 2017 Best GIS Citizen Engagement Award
• ESRI’s 2011 International Award for Mobile
Applications
• ESRI’s 2012 & 2016 Special Achievement in GIS Award
• ESRI’s 2018 Cornerstone Partner Recognition Award
• URISA’s Exemplary Systems in Government Award
• URISA’s Excellence in GIS Award
• URISA’s Best Web GIS Solution
• URISA’s 2019 Distinguished Exemplary Systems
Award in Local Government
PROFILE
One of North America’s leading authorities on GIS strategic implementation
planning. Developed over 300 GIS strategic plans for towns, cities, counties, multi-
regional agencies, and native indigenous people. Written two GIS strategic planning
books. Developed innovative GIS management and analytics models. Secured many
awards for exemplary use of GIS. A keynote speaker and presenter. Conducted many GIS
workshops, webinars, and seminars. Currently collaborating with many organizations to
build smarter communities with GIS technology and location intelligence. Research
includes studying the maturation and evolution of GIS, promoting the democratization of
GIS, encouraging the regionalization of GIS, and embracing the ubiquitous participation.
Projects and practice include building GIS working solutions to address community
engagement, open and transparent government, community resilience and
sustainability, social equity, and social justice with an emphasis on affordable housing,
available and accessible parks, open space, and recreational opportunities, climate
change, economic development, and smart city 3D visualization. Worked in many parts
of the world including USA, Canada, United Arab Emirates, Qatar, Africa, South Africa, St.
Vincent and the Grenadines, and the Bahamas. Committed to location intelligence to
create connected, engaged, inclusive, and sustainable communities
KEY EXPERIENCE
• Managed over 300 GIS Needs Assessments and Enterprise Implementations
• Has managed the deployment of Esri Solutions for Hundreds of Clients
• Former GIS Manager for World’s Leading Transportation Engineering Company –
Parson Brinkerhoff, Quade and Douglas (PBQ&D), NY
• Extensive Publications and Presentations on GIS For Local Government
• Conducts GIS Technology Workshops and Education Seminars
• Develops Project Management Plans and QA/QC Procedures
• Provides Oversight for GIS Data Management Projects & Enterprise
Implementation
• GIS/GPS Program Director at North Carolina State University – Institute for
Transportation Research and Education (ITRE)
• Opening Keynote Speaker for Wyoming and Colorado Elevations Geospatial
Summit GIS: Yesterday, Today, and Tomorrow 2020 to 2040: Smart, Resilient and
Sustainable Local Government Organizations (May 2018)
SIMILAR PROJECTS
City of Tulare, CA - GIS Strategic Master Plan and Technical Support
City of Fort Pierce, FL - GIS Needs Assessment and Technical Support
City of Pico Rivera, CA – Geospatial Master Plan and Technical Support
City of Lathrop, CA - GIS Needs Assessment and Technical Support
City of Morgan Hill, CA – GIS Strategic Plan, Action Plan, and Technical Support
City of Hobart, IN – GIS Strategic Plan and Implementation and Technical Support
PUBLICATIONS
• 1990- 2021. Extensive publications in GIS and
GPS in strategic planning, transportation,
environment, telecommunications,
management, applications, value proposition,
best geospatial practices, challenges, barriers
and pitfalls, governance, the democratization of
GIS, and the future of geospatial technology.
• Holdstock, David A. 2017. GIS Strategic Planning
and Management in Local Government. Boca
Raton: Taylor & Francis Group.
• Holdstock, David A. 2020. Smart Geospatial
Practices and Application: An Altogether
Different Language. Boca Raton: Taylor &
Francis Group.
• Pending Book 2024: Building Smarter
Communities with Location Intelligence.:
Modernization Boca Raton: Taylor & Francis
Group.
BA
MS
26 years of experience
WEBINARS
2021 Webinar Series: 12 Part “Beyond Location
Intelligence” Series – including the following:
• Critical Steps to GIS Success in Local
Government
• The Value Proposition of Location
Intelligence and Geospatial Technology
• The Challenges, Barriers, and Pitfalls of GIS
in Local Government
• How to Apply for a GIS Grant?
• Why Should a Town, City, or County Invest
in a GIS Strategic Plan?
• A Formula for Success: The Six Pillars of GIS
Sustainability
• GIS Governance and Maturity Models in
Local Government
• The Future of Geospatial Practices and
Applications in Local Government
• How to Sell Location Intelligence?
• Characteristics of a Perfect GIS Manager
• How to Build an Enterprise, Sustainable,
Scalable, and Enduring GIS
• Building Smarter Communities with
Location Intelligence
Develops GIS strategic implementation plans for
government organizations. Over the course of 24
years has supported municipal government by
developing new and innovative GIS governance
and management models, GIS maturity models,
innovative strategies, methodologies, and
initiatives including but not limited to the following:
• A GIS Maturity Model – The Six Pillars of GIS
Sustainability
• A Regional GIS Framework Model – A Five
Tier Regional Framework Model
• GIS Governance and Management Models –
Centralized, Decentralized, and Hybrid
Governance Strategy
• High-Performance Organization (HPO) – A
GIS Centric HPO Model
• Award Winning “Green City” GIS Initiative -
GreenCityGIS.com
• A GIS Business Realization Planning
Strategy
• Best GIS Business Practices
• Strategies for 3-Dimensional (3D) Modelling
• Urban and Regional Information Systems
Association (URISA) – Lead Researcher in
the Development of a New 2022 GIS
Maturity Model Workshop
PRACTICE AND RESEARCH
DAVID HOLDSTOCK, GISP
continued
WORKING EXPERIENCE
Experience includes all areas of local government operations including Public Safety, Law
Enforcement, Police and Emergency Management, Public Works and Public Utilities,
Natural Resources, Parks and Recreation, Public Administration, Public Services, and
Telecommunications. Presently combining real-world consulting and research to
implement GIS technology and location intelligence for the following communities:
• Affordable Housing and Homelessness – City of Tulare, CA
• Economic Development – City of Mississauga, Ontario
• Smart Green City Parks – Parks, Recreation, Open Space, Natural Resources - City
of Berkeley, CA
• Telecommunications and Fiber Management – City of Wilson, NC
• 3D Modeling – City of Roswell, GA and Green Cove Springs, FL
• Geo HUB – City of Fort Pierce, FL
• Enterprise Integrated Utilities – City of Hobart, IN
• Public Works Geospatial Master Plan – Doha, Qatar
• Historic Story Maps – Town of Windsor, CA
• Climate Change Story Maps – City of Thousand Oaks, CA
• COVID-19 Applications– City of Roswell, GA
• Rainbow Coalition - Geospatial Community Events – West Hollywood, CA
• Next Generation E-911 Public Safety Suite – Westmoreland County, VA
• Emergency Operations Center (EOC) – Simi Valley, CA
• GIS and Wine Country – Jackson Family Wines, CA
• Innovative Survey 123 Applications – City of Broken Arrow, OK
• Emergency Management and Incident Collaboration – Morgan Hill, CA
• Hurricane Damage Assessment – City of Fort Pierce, FL
• Water Outage Planning, Assessment, Customer Notification – Howard County,
MD
• Hydrant Maintenance Work Order Solutions – City of Broken Arrow, OK
• Survey 123 – Sewer Inspections/Grease Interceptor Inspections/Water Quality
Testing – Broken Arrow, OK
• Open Data ArcGIS Web Portal – City of Green Cove Springs, FL
• GIS Regional GIS Framework Model – Wake County, NC
• 2021- 2026 - Five Year GIS Strategic Implementation Plan – City of Fremont,
California
• 2021-2026 - Five Year GIS Strategic Implementation Plan – City of Englewood,
Colorado
• 2021-2026 - Five Year GIS Strategic Implementation Plan – Town of Ajax, Ontario,
Canada
• 2022-2026 - Five Year GIS Strategic Implementation Plan – City of Pickering,
Ontario, Canada
KEYNOTE SPEAKER /WORKSHOP INSTRUCTOR
Presented and taught at many professional conferences throughout United States and
beyond. The following represent a sample of presentations:
• Opening Keynote Speaker: Holdstock, David, A. 2019. GIS Smart, Resilient and Sustainable
Local Government. Central Florida GIS Conference. September 2019.
• Opening Keynote Speaker: Holdstock, David A. 2018. Yesterday, Today, and Tomorrow -
2020 to 2040. Wyoming and Colorado Elevations Geospatial Summit GIS. May 2018.
• GIS Conference Speaker and Presenter. Multiple GIS technical papers, presentations and
speaking engagements throughout North America since 1990. The following is a sample:
• Holdstock, David A. (September 1993) Utilizing A Geographical Information System (GIS) for
A Roadway Improvement Planning Study on The Southern State Parkway Corridor, Long
Island, New York. 4th National Conference on Transportation Planning Methods
Applications, Volumes I and II. A Compendium of Papers.
• URISA Workshop Instructor, (2000-2004).
• David A. Holdstock eta al (October 5-6, 2009) Project Management Basics for New Project
Managers. 2009 Illinois GIS Association Conference.
• David A. Holdstock et al (July 19, 2010) 10 Ways to Improve Your Public Safety Using GIS.
Arizona APCO-NENA State Training Conference.
• DeGroot, Irene and David A. Holdstock. (September 28 - October 1, 2010) GIS Centric ERP
Solutions: The Next Generation of Geospatial Integration. URISA GIS-Pro 2010.
• Holdstock, David A. (September 30 - October 4, 2012) 311 GIS-Community Crowd Sourcing.
URISA GIS-Pro 2012 in Oregon.
• Holdstock, David A. (2013) Smarter Cities – Deploying ArcGIS for Local Government and
ArcGIS Online. 2013 ESRI Southeast User Conference.
• Holdstock, David A. and Cathy Raney. (April 2013) 16th Annual American Association of
Airport Executives GIS Conference.
• Holdstock, David A. (April 8-12, 2013) Crowdsourcing and Citizen Engagement. South
Central Arc User Group (SCAUG). Texas.
• Holdstock, David A. (April 8-12, 2013) Smarter Cities – Deploying ArcGIS for Local
Government and ArcGIS Online. South Central Arc User Group (SCAUG). Texas.
• Holdstock, David A. (September 2013) Smarter Cities – Deploying ArcGIS GeCo. West
Annual Conference.
• Holdstock, David A. (September 2013) Breaking Down Barriers for GIS Use GeCo. West
Annual Conference.
• Holdstock, David A. (September 16-19, 2013) The Formula for GIS Success: Strategic GIS
Planning and Management in Local Government. Geospatial Conference of the West.
• Holdstock, David A. and Cathy Raney. (October 18-22, 2015) A World Class GIS Solution and
a Forerunner of Things to Come. URISA GIS-Pro & NWGIS 2015.
• Holdstock, David A. (2016) GIS and Telecommunications
• Baber, Patrick and David A. Holdstock. (October 3, 2016) What’s the Return on Investment
(ROI): The Business Case for GIS? Georgia Geospatial Conference.
• Holdstock, David A. (October 3-5, 2016) Smarter Communities: Data Analytics and
Geospatial Technology is Charting a New Course for the City of Roswell’s Parks and
Recreation Departments. Georgia URISA and GITA Southeast.
• Holdstock, David A. (October 3-5, 2016) Are You Really a Good GIS Manager? Do You Have
the Right Management Characteristics? Georgia URISA and GITA Southeast.
• Holdstock, David A. (Oct 6, 2016) WyGeo Annual Conference.
• Holdstock, David A. (July 10-14, 2017) Booth Presentations. 2017 ESRI User Conference.
• Holdstock, David A. (2017) Presentation at CalGIS.
• Holdstock, David A. (May 2018) Wyoming and Colorado Elevations Geospatial Summit GIS.
• Holdstock, David A. (September 2019) Central Florida GIS Workshop.
• Holdstock, David A. (2020) Geospatial Technology and Location Intelligence: Changing the
Entire Parks and Recreation, Open Space, Conservation and Natural Resource Landscape.
National Recreation and Parks Association (NRPA).
• Holdstock, David A. (2021) How to Plan, Design, Build, Maintain and Modernize Your
Enterprise GIS.
• Montana Rural Water Systems Conference.
• Holdstock, David A. (2021) The Value Proposition of Location Intelligence. GIS in the Rockies
(GISITR).
• Holdstock, David. A. (2021) The Art of Strategically Planning GIS Solutions. North Carolina
ArcGIS Users Conference (NCAUG).
• Holdstock, David A. (2021) Smart Parks and Recreation: Outstanding Benefits of Location
Intelligence. National Recreation and Parks Association (NRPA).
• Holdstock, David A. (September 2021) The Business Realization Planning of Location
Intelligence. Urban and Regional Information Systems (URISA)
DAVID HOLDSTOCK, GISP
continued
EMPLOYMENT
1997 - Present: Chief Executive Officer (CEO) and
co-owner of Geographic Technologies Group (GTG).
GTG is one of the world’s leading local government
GIS strategic planning and services consulting
companies and is headquartered in Raleigh, North
Carolina. Incorporated Geographic Technologies
Group in 1994 and is CEO and a leading GIS
Strategic Planner for local government. Currently
working on multiple GIS strategic projects in USA
and Canada.
1994 – 1997: Director for GIS/GPS at the Institute
for Transportation Research and Education (ITRE).
ITRE is a university-based entity committed to
leadership, analytical thinking, integrating
technology, problem solving, and professionalism.
As GIS/GPS Director for nearly four years
collaborated with NCSU Civil and Environmental
Engineering faculty and students, the Center for
Transportation, and the Environment (CTE), and
North Carolina Department of Transportation
(NCDOT).
1990 -1994: GIS Specialist and GIS Cost Center
Manager for Parsons, Brinkerhoff, Quade, and
Douglas (PBQ&D), NY. In the 1990’s PBQD was the
largest transportation engineering company in the
world, headquartered in New York City. One of the
first GIS Managers that applied GIS technology to
Environmental Assessments (EA), Environmental
Impact Statements (EIS), Long Island Railroad (LIRR)
studies, pedestrian modeling, and large
transportation corridor projects.
SHARON STEVENSON, GISP
STRATEGIC PLANNER DIRECTOR
17 Years of Experience 678.910.9028 sstevenson@geotg.com
EDUCATION SUMMARY
BACHELOR OF ARTS –
Geography
Florida Atlantic University
Ms. Sharon Stevenson is in charge of Strategic Planning at GTG, boasting a rich
track record within the local government administration industry. Ms.
Stevenson has played a pivotal role in crafting GIS Strategic Plans for clients
worldwide. Her proficiency extends to the functional and practical aspects of GIS
strategy and implementation. Ms. Stevenson has an extensive background in
elevating GIS systems, transitioning them from departmental tools to
enterprise-level solutions for crucial areas like Public Safety, Tax Assessment,
Parks and Recreation, Transportation, and Water Resource Departments.
Continuously at the forefront of innovation, Ms. Stevenson champions the
implementation of cutting-edge solutions aimed at reducing costs and
enhancing operational efficiency. She is proficient in the use of technologies
such as Esri’s ArcGIS, making her an invaluable asset in harnessing the power of
geospatial information. She has a BA in Geography from Florida Atlantic
University.
CERTIFICATIONS KEY EXPERIENCE
Geographic Information
Systems Professional (GISP)
Esri Training – The Location
Advantage
American Association of
Geographers
PROJECT EXPERIENCE
City of Pickering, Ontario - Strategic Planning, GIS Needs Assessment
City of Ajax, Ontario - Strategic Planning, GIS Needs Assessment
City of Fairfield, CA - Strategic Planning, GIS Needs Assessment, Mobile
Solutions, and Maintenance Support
City of Oshawa, Ontario - Strategic Planning, GIS Digital Strategy and
Consulting Services
City of Mississauga, Ontario - Strategic Planning, GIS Needs Assessment
City of Nanaimo, British Columbia - Strategic Planning, GIS Needs Assessment
Wake County - 5 Year Strategic Planning, Needs Assessment
City of Berkeley, CA - 5 Year Strategic Planning, Needs Assessment
BA
ESRI Ecosystem GIS Governance and Management
GIS Business and Benefit Realization Planning
GIS Roadmap Deveopment
GIS Needs Assessment GIS Strategic Planning
Developing Key Performance Indicators (KPI)
GIS Benchmarking Analysis
JASON MARSHALL, MA, GISP
VP of GIS Operations
18 Years of Experience 919.920.3071 jmarshall@geotg.com
EDUCATION SUMMARY
MASTER OF ARTS – Applied
Geography
Concentration in GIS;
University of North Carolina,
Greensboro
BACHELOR OF ARTS – Geography;
University of North Carolina,
Greensboro
Mr. Marshall is a seasoned Strategic Planning expert who previously served as
the GIS Application and Administrator for the City of Greensboro, NC. As a leader
in our GIS consulting team, he leverages his local government and technical
background to strategically plan cross-departmental GIS and IT systems.
During his tenure at Greensboro, Mr. Marshall championed an enterprise-wide
Data Leadership Team, collaboratiNG with external stakeholders to benefit the
community. His skills encompass managing ArcGIS Geodatabases, ArcGIS
Enterprise, ArcGIS Online, and web GIS solutions for diverse data analytics needs.
Proficient in SQL, he conducts in-depth analysis and supports data-driven
decision-making.
Mr. Marshall's capabilities extend to coordinating complex multi-department
Strategic Planning projects, designing/executing ArcGIS and web GIS server
architectures, system migrations, and operating system upgrades. This ensures
consistent data collection, integration, and precision editing.
TECHNICAL SKILLS KEY EXPERIENCE
Data Collecting and Documentation,
ESRI’s Suite of GIS Software, ArcGIS
Enterprise, ArcGIS Online, Open
Data & Open Performance, Python
Scripting, SQL Server, Transact-SQL,
Microsoft Excel, HTML5, CSS,
JavaScript, React, Node.js, Postgres,
C#, Powershell, Git.
CERTIFICATIONS PROJECT EXPERIENCE
Geographic Information Systems
Professional (GISP)
Project Management Professional
(PMP) - Project Management
Institute
City of Hobart Sewer/Stormwater, IN – GIS Consulting, Project
Management, Workflow Development and Implmentation
City of Tulare, CA - Advisded the completion and implementation of a multi-
year GIS Strategic Master Plan for the City of Tulare.
City of Green Cove, FL – Provided guidance in the development of an
innovative and comprehensive online mapping system for the City.
City of Fairfield, CA – Strategic Planning and Technical GIS Support .
City of Berkeley, CA – Worked with City personnel to plan, design and
implement a multi-phases GIS plan to support the objective.
City of Pickering, ON – Strategic Planning and Data Layer Creation
City of Thousand Oaks, CA – GIS Needs Assessment and Strategic Planning.
GIS Strategic Planning GIS Needs Assessment GIS Benchmarking Esri Ecosystem
Complex Integrations
Database Integration and Design
GIS Implementation GIS Roadmap Development
MA
BA
A GHD Associate
T 704 342-4922 | E kathleen.zynda@ghd.com www.ghd.com
Kathleen Zynda GISP
Executive Advisor
Location
Charlotte, NC
Experience
24 years
Qualifications/Accreditations
–M.A., Geography Geographic Information Systems, State University of New York at Buffalo, 2000
–B.A., Geography Geographic Information Systems, State University of New York College at Geneseo, Minor inEnvironmental Studies, 1998
Key technical skills
–EAMS/CMMS solution experience: Antero,Cartegraph, Central Square, Cityworks, DematicSprocket, Hansen, Hippo, Infor EAM and IPS, iWorqs,Kona, Lucity, Maintenance Connection, MaintStar,Maximo, Mentor APM, MP2, SAP/SAP PM, Sedaru,VueWorks
Memberships
–Association of American Geographers (AAG)
–Urban and Regional Information Systems Association(URISA)
–Charlotte Metropolitan GIS Users Group
Relevant experience summary
Kathleen Zynda is an Associate at GHD and brings 24 years of professional experience that combines her backgrounds in GIS, education, and the implementation of Enterprise AM Systems. For various clients, she has developed asset hierarchies; performed software configurations; performed data collection and standardization; led business process workshops; performed system evaluations (GAP assessments and/or system audits); performed software needs assessments and written RFP's; developed custom reports; developed functional specifications and test scripts; developed custom training materials and trained end users.
Cityworks Implementation
Project Manager / Executive Advisor | Town of Ajax | Ajax, ON
Ms. Zynda created an Implementation Plan including a testing and training plan at the start of this project. Main responsibilities included: leading, managing, and quality control of the data collection effort across multiple parties; geodatabase architecture design assistance; Cityworks system configuration for the Environmental Services Department which includes parks, grounds, forestry, horticulture, and special projects, configuration of the Fleet Department, Configuration of the Operations-Road Maintenance Department which includes snow plowing, the Senior Snow program, and streetlights, configuration of the Buildings Department and of the Infrastructure and Asset Management Departments. Ms. Zynda led business process mapping workshops for all departments; assisted in integration efforts between the CMMS and ERP; created user acceptance testing
scripts; created comprehensive training materials and role specific “cheat sheets” easy reference materials; and performed end-user training.
Cityworks Implementation
Executive Advisor | Rivanna Water & Sewer Authority | Charlottesville, VA
Led requirements gathering associated with the selection and implementation of a CMMS for the Rivanna Water & Sewer Authority (RWSA). Cityworks was the selected solution and RWSA selected GHD as the implementer. Implementation responsibilities include tasks to implement Cityworks for the client – conducting workshops, business process mapping, asset hierarchy development, software configuration, integrations, data migration from Antero work order system, reporting, software training, and go-live support.
Kathleen Zynda | Executive Advisor
T 704 342-4922 | E kathleen.zynda@ghd.com www.ghd.com
Cityworks Audit and Reconfiguration as part of
the Asset Management Program
Executive Advisor | City of Ann Arbor | Ann Arbor, MI GHD had been selected by the city to develop an Asset Management Plan for the Waste Water Treatment Plant and lift stations. During the investigation stage, the city identified their CMMS as Cityworks and has self-implemented the system. Responsibilities involved performing an audit of the current Cityworks implementation and providing recommendations for improvements for streamlining activities and obtaining better reporting. Additionally, the audit was to determine the best way to incorporate the data captured from the AMP into the CMMS. Roadmap was created for implementation and actions for reconfiguration and training occurred to include additional work order templates for current Preventive Maintenance and inspections to capture condition.
Cityworks Implementation
Project Manager/Senior Technical Lead | Department of Water | Syracuse, NY
Responsibilities included designing and developing the water treatment plant asset register; CMMS system configuration; implementing Storeroom, including process mapping which clearly indicates statuses and roles to minimize duplicate work effort, reduce overall inventory size, costs, and streamline material flow, importing key suppliers of materials for quick order turn-around, kitting and staging of materials for work orders in advance; creating comprehensive training materials and role specific “cheat sheets” easy reference materials; and end user training for desktop and mobile users. Facilitating workflow design and configuration
workshops for deployment in Cityworks PLL; PLL Configuration, testing, training and go-live support.
Cityworks Implementation
Senior Technical Lead | Capital Region Water | Harrisburg, PA
Assisted in the needs assessment and implementation plan for installation and deployment of EAMS for the
organization´s water and sewer infrastructure. Implementation responsibilities included EAMS configuration, system installation, setup, and deployment in training and production environments.
Cityworks Selection and Implementation
Project Manager / Senior Technical Lead | Napa Sanitation District | Napa, CA
Led the requirements gathering associated with the selection and implementation of a CMMS for Napa Sanitation District, including a comprehensive review of
the existing technology and data, and led Business
Process Mapping workshops. Responsible for the overall selection of a computerized maintenance
management system (CMMS) including documenting requirements, technical and functional specifications,
RFP development, assistance with system selection, licensing, and contract negotiations. Formalizing asset
register and readying vertical and horizontal geodatabase for Cityworks. Performing system
configuration for Treatment Plant and led oversight activities of CUES CCTV, Trakit and 811 integrations.
Cityworks Selection and Implementation
Senior Technical Lead | Department of Public Works| Plymouth, MI
Led requirements gathering associated with the selection and implementation of a CMMS for the Charter Plymouth Township Department of Public Works. Served as trusted advisor for Township during selection of a computerized maintenance management system (CMMS) including performing business process mapping workshops, documenting requirements, the development of technical and functional specifications, RFP development, assistance with system selection, licensing, and contract negotiations. Developed an Implementation Roadmap, which included both a test plan and training plan as well as a GIS Implementation Plan for improving the overall GIS. Performed Cityworks configuration on hosted environment, Data integration with locally utilized billing software, testing, administrator and end-user training, and go-live support.
Cityworks CMMS Assessment
Senior Technical Lead | New Braunfels Utilities | New Braunfels, TX
As part of developing a Strategic Asset Management Plan for New Braunfels Utilities, was responsible for determining how the organization is utilizing their current Cityworks implementation. The outputs of the assessment are being incorporated by staff. Future phases of the work will include asset register development, mobile technology implementation and other system improvements.
Cityworks Implementation
Senior Technical Lead | Charlotte Solid Waste Services (SWS) | Charlotte, NC Led geodatabase design and implementation, facilitating business process mapping workshops, GIS configuration within Cityworks AMS, AMS configuration,
creating customized training materials specific for each role within the department (as determined by Business Process Mapping), creating and implementing a training plan, and providing end user team training.
RIVES DEUTERMAN
GIS MANAGER
6 Years of Experience 336.965.4968 rdeuterman@geotg.com
EDUCATION SUMMARY
BACHELOR OF SCIENCE –
Environmental Science /
Minor in Geography,
University of North Carolina,
Chapel Hill
Mr. Rives Deuterman is a GIS Manager at Geographic Technologies
Group, specializing in Esri expertise and application development. With
a Graduate Certificate in Geographic Information Systems, he plays a
crucial role in Needs Assessments, Analysis, and GIS Strategic Planning
at GTG. As the project lead for ArcGIS Hub and Geospatial Data Hub
Solutions, he manages geodatabases, data creation, migration, and
cleanup. He also oversees data transfer, QA/QC procedures, and
technical documentation. Proficient in SQL, Mr. Deuterman creates
and maintains data layers, develops maps and applications, and offers
ongoing client support, including updates and GIS training.
TECHNICAL SKILLS KEY EXPERIENCE
ArcGIS applications ArcSDE
(Spatial Analysis, Network
Analysis, and Data Reviewer
extensions)
Esri Software Suite
Python, SQL, Matlab
Microsoft Visual Basic & VB.NET
Remote Sensing, Envi Image
Processing Software
PROJECT EXPERIENCE
City of Hobart Sewer/Stormwater, IN – GIS Needs Assessment, Geospatial
Data Hub, GIS Implementation, and Technical Support Services
City of Tulare, CA – GIS Consulting, Strategic Plan, Implementation, and
Technical Support Services
City of Berkely, CA – GIS Consulting, GIS Web Application Development,
Data Review and GIS Data Editing, Onsite Training
City of Fort Pierce, FL- Strategic Planning, Software Consulting Services,
ArcGIS Hub Solution Planning, Implementation, and Technical Support
City of Roswell, GA – GIS Strategic Planning, Consulting, Public GIS Viewer,
ArcGIS Data Hub Planning, Technical Support, and Implementation
City of Thousand Oaks, CA – GIS Consulting Services, ArcGIS Hub
Implementation, Data Mining, Strategic Planning, and Technical
Implementation
BS
GIS Consulting GIS Strategic Planning GIS Benchmarking Data Integration
GIS Governance Complex Untegrations Esri Ecosystem Cityworks
JAMES KELT, GISP
SALES DIRECTOR
21 Years of Experience 919.759.9214 jkelt@geotg.com
EDUCATION SUMMARY
BACHELOR OF SCIENCE –
Environmental Science
Stephen F. Austin State University
Mr. Kelt has twenty years in the GIS field focusing on software solutions and
system integrations. He has contributed to the management of several GIS
projects, implemented Esri and GTG’s software applications for clients
throughout the United States, and trained staff and clients on GIS theory and
use. He specializes in integrating GIS with existing information and
technology. He also works on improving the GIS capabilities of the software in
regard to analytical tools, reporting and tracking, and integrating with CAD
vendors, RMS, and other data sources. Mr. Kelt has served as project manager
for SafeCityGIS projects, ensuring that the software and standards meet all of
the client’s public safety needs.
Mr. Kelt also specializes in GIS for public safety. He manages all public safety
client accounts and has hands-on experience implementing public safety
solutions for City and County departments including police, fire, EOC, and E
911 Centers. He installs, configures, and provides training for all public safety
software solutions.
TECHNICAL SKILLS KEY EXPERIENCE
•Esri Software – ArcGIS Online,
ArcGIS for Server, LGIM, And
Desktop GIS
•Systems Integration
•Next Gen 911 Systems
•MS Access, SQL, Python
CERTIFICATIONS PROJECT EXPERIENCE
Certified Geographic
Information Systems
Professional (GISP)
City of Oshawa, ON- Strategic Planning, GIS Digital Strategy and Consulting Services
City of Lawrenceville, GA - GIS Consulting and 3-Year GIS Implementation
City of Fairfield, CA - Strategic Planning
City of West Hollowood, CA – GIS Consulting and Migration of ARCGIS Enterprise
City of Rosewell, GA - GIS Consulting and 3-Year GIS Implementation
City of Oshawa, ON - Strategic Planning, GIS Digital Strategy and Consulting Services
City of Pickering, ON - Strategic Planning and GIS Strategic Plan
City of West Hollywood, CA - GIS Consulting, and Migration of ARCGIS Enterprise
Esri Ecosystem GIS Needs Assessment Complex Integrations
GIS Business and Benefit Realizaiton
Data Integrations Crystal and Active Reports Database Specialist
Software Support & Maintenance
BS
SCOTT MASON
SOFTWARE AND DEVELOPMENT MANAGER
20 Years of Experience 440.796.6794 smason@geotg.com
EDUCATION SUMMARY
BACHELOR OF SCIENCE – Computer
Science
Ohio University
BACHELOR OF SCIENCE –
Mathematics
Ohio University
As the Senior Developer at Geographic Technologies Group, Mr. Scott
Mason brings over 19 years of expertise in software development
and management. He is a forward-thinking IT Architect, known for his
strategic vision that fosters innovation and drives growth. With a
track record of developing comprehensive IT solutions and
supporting back-end services, Mr. Mason is passionate about
adopting new technologies and transforming market needs into
profitable products. His role encompasses both technical
architecture and concurrent software development, spanning from
small projects to large, multi-year enterprise initiatives. He holds
Bachelor of Science degrees in Computer Science and Mathematics
from the University of Ohio and proudly leads our Center for
Innovation and Excellence team.
TECHNICAL SKILLS KEY EXPERIENCE
PROGRAMMING:
C#, .NET, Xamarin, ASP.NET, VB.NET,
Objective-C, Swift, JavaScript, HTML,
Java, Java Beans / EJB / J2EE, XML,
PL/SQL, SQL, MS-Visual Basic 6,
VBScript, COM/COM+/DCOM,
ADO/ADO.NET, C++, FORTAN, COBOL
SOFTWARE:
Microsoft Visual Studio 2005, 2008,
2010, 2013, 2017, Mac; Xcode and
Apple iOS; Android Studio / Eclipse
METHODOLOGIES:
Object Oriented Programming; Agile
Development; MVC Design; MVVM
Design; Test Driven Development;
Integrated Software Development;
SDLC; Source Control (Git); Continuous
Integration (Jenkins)
DATABASES:
MS-SQL Server; Oracle; MySQL; MS-
Access; SQLite
BS
Complex Integrations Esri Ecosystem FME Utilization GIS Technical Assistance
Systems Architecture Python Scripts for Automation
Enterprise GIS/IT Architecture
Data Integration
BS
PROJECT EXPERIENCE
City of Lawrenceville, GA - GIS Consulting and 3-Year GIS Implementation
City of Berkeley, CA - 5 Year Strategic Planning, Needs Assessment
Owensboro Municipal Utilities, KY– GIS Data Systems, Fiber Data Conversion
ATMC, NC - GIS Data Systems, Commercial Fiber Data Conversion, NC
Central Lincoln People’s Utility District (PUD) - GIS Data Systems, Commercial
Fiber Data Conversion.
City of Fremont, CA – GIS Consulting and GIS Support
JOSH TAYLOR
GIS SYSTEMS ARCHITECT
3 Years of Experience 973.970.4930 jtaylor@geotg.com
EDUCATION SUMMARY
BACHELOR OF ARTS –
Geography (Computer Applications /
Analysis) and Environmental Planning,
Binghamton University
Mr. Taylor is an expert in the full Esri suite, enterprise system design, and
Strategic Planning. He has worked closely with numerous governmental
stakeholders in planning, designing, implementing, and maintaining their GIS.
His technical skills include ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, ArcGIS
Mobile Applications, Usage and Implementation of ArcGIS Enterprise, Python,
SQL Server, and Spatial Database Engine Implementation. As GTG’s Senior
Enterprise Database and GIS Systems Architect, Mr. Taylor will communicate
and troubleshoot effectively to resolve technical issues related to numerous
software instances.
While working at Esri, Josh served as an ArcGIS / Enterprise Support Analyst.
As a result, he is an expert in ArcGIS Enterprise, Desktop software, ArcGIS
Online and Esri’s mobile applications and effectively identifies issues and
potential software improvements.
TECHNICAL SKILLS KEY EXPERIENCE
•ArcGIS Desktop (10.8.1)
•ArcGIS Pro (2.8.3)
•ArcGIS Online
•ArcGIS Mobile Applications
(Survey123, Explorer for ArcGIS,
Workforce, Navigator, ArcGIS Field
Maps)
•Usage and Implementation of
ArcGIS Enterprise (10.4 -10.9)
•Python 2.7, Python 3.x
•SQL Server and Spatial Database
PROJECT EXPERIENCE
City of Tulare, CA – GIS Consulting, Strategic Plan, Implementation, and
Technical Support Services
City of Hobart Sewer/Stormwater, IN – GIS Needs Assessment, Geospatial
Data Hub, GIS Implementation, and Technical Support Services
Port Houston, TX – Asset Management System Integration, Project
Management, GIS Consulting, Database Design
City of Fort Pierce, FL- Strategic Planning, Software Consulting Services,
ArcGIS Hub Solution Planning, Implementation, and Technical Support
City of Lawrenceville, GA – GIS Consulting, and 3-Year GIS Implementation
Esri Ecosytem Complex Integrations GIS Enterprise Architecture Data Integration
Verti GIS GIS Database IT Architecture GIS Design
BA
AASRITA KADIYALA
SENIOR GIS ANALYST
4 Years of Experience 704.904.2347 akadiyala@geotg.com
EDUCATION SUMMARY
MASTER OF SCIENCE – Computer
Science, University of North Carolina -
Charlotte
BACHELOR OF TECHNOLOGY –
Computer Science & Engineering
KL University, Guntur, India
Ms. Kadiyala has extensive experience in programming languages,
database systems, and web-based technology. She also handles
application development, software installation, maintenance, ERP
applications, database management, GIS tools, and security
processes.
She has worked as a Senior GIS Analyst on over 50 projects while at
GTG, solidifying her expertise in local government GIS design,
implementation, and maintenance. Ms. Kadiyala possesses a keen
ability to customize applications to meet the requirements of GIS
departments and governmental entities.
TECHNICAL SKILLS KEY EXPERIENCE
PROGRAMMING LANGUAGES/TOOLS:
C, C++, C#, ASP.NET, Web Services, XML
SCRIPTING LANGUAGES: jQuery,
JavaScript, Python, Tableau, D3
DATABASE TOOLS: SQL Server 2000/
2005/ 2008 and PL SQL
PROJECT EXPERIENCE
City of Berkeley, CA – GIS Consulting, Portal and ARCGIS Online Support
City of Roswell, GA – Configured and Customized Applications, GIS Architecture and
Data Support, System Architecture Planning, and Implementation
City of Hobart, IN – GIS Central Data Repository Design, GIS Integrations, Data
Conversion, Training and Education
City of Lawrenceville, GA – Migration of GIS data, GIS integrations, Software
Consulting Services
Tulare, CA – GIS Consulting and Utility work Project Management
City of Fort Pierce, FL - GIS Consulting, GIS Implementation, and GIS App Design
CA High Speed Rail – GIS Consulting and Project Management
MS
Esri Eco System FME Utlilzation Data Integration Database Specialst
GIS Consulting Technical Implementation Data/User Organization Data Migration
BS
!
Senior GIS Analyst
MASTER OF GEOGRAPHIC
INFORMATION SYSTEMS –
University of Akron - Akron, OH
As a Geographic Information Systems (GIS) Senior Analyst with GTG, Ms.
Hatcher has experience in conducting and coordinating applied research, data
analysis, system design, and GIS model development. Her key strengths
include lab-based research, field data collection, and GIS programming. She is
experienced in leading data management & research teams. Emma has strong
research and analytical skills in Geospatial Science and Remote Sensing,
developing Machine Learning Models, Coordinating GIS deployment with
organizational IT professionals, and Teaching/instructing.
KEY EXPERIENCE
EMMA HATCHER
907.723.6441 ehatcher@geotg.com
EDUCATION PROFILE
Software:
•ESRI ArcGIS, ArcGIS Desktop,
ArcGIS Pro
•LandsatLinkr
•LandTrendr
•ArcGIS Data Interoperability
•GoogleEarth Engine
Statistical Software:
•Excel
•RProgramming
Languages:
•Python
•R
•Arcade
California High Speed Rail – Senior Technical Lead- database design, data
validation, application development, GIS consulting services
Hollywood, FL – capital improvement GIS solution, GIS parcel automation,
database design and maintenance
State of Alaska, Juneau, AKGIS Analyst III, Department of Fish & Game;
Division of Sport Fish - Developed GIS-based solutions for improved data
collection and management. Automated field data collection & database
integration workflows between GIS infrastructure and organizational SQL &
Oracle databases using Python and the ArcGIS Data Interoperability extension.
Overhauled a GIS-based catalog of Southeast Alaska sport fishing
opportunities to an easier-to-maintain and reuse statewide inventory. Created
an ArcGIS Experience app for public to access & query information. Created
several ArcGIS Dashboards and WebApp Builder applications for internal staff
use.
Alaska Dept. of Commerce, Community, and Economic Development;
Division of Community and Regional Affairs - GIS software aid in project
management of GIS data. Developed methods to create and maintain
community geographic data resources. Created web GIS content, ArcGIS
StoryMaps, and an ArcGIS Open Dataweb platform to provide public
interactive visual data, trained team and departmental staff on the application
and use of geographic data and ArcGIS.
MASTERS IN ANTHROPOLOGY –
Colorado State University, Fort Collins,
CO - Emphasis: Human-environment
systems Thesis: Modeling Human
Biogeography in late Pleistocene
Central Asia using spatial
archaeological data and paleoclimate
models.
BACHELOR OF SCIENCE IN
ANTHROPOLOGY - University of Utah,
Salt Lake City, UT
PROJECT EXPERIENCE
TECHNICAL SKILLS
BS
3 years of experience
MS
GIS Consulting Enterprise GIS Architecture Data Intgration Data Collection
Esri Ecosystem FME Utlilzation Complex Integrations Database Specialst
BRENNAN WILSON
SENIOR GIS ANALYST
4 Years of Experience 865-640-1471 bwilson@geotg.com
EDUCATION SUMMARY
BACHELOR OF SCIENCE, GEOGRAPHY
– Geospatial Science and Technology,
University of Tennessee, Knoxville
ASSOCIATE OF SCIENCE – Pellissippi
State Community College, TN
Mr. Brennan Wilson serves as a Senior GIS Analyst for the Geographic
Technologies Group. He has an extensive amount of experience in Esri
software applications, including ArcGIS Enterprise, ArcGIS Online, ArcGIS
Pro and ArcGIS Map. Brennan also has knowledge in programming
languages, database systems, and web-based technology. He is an expert
with GIS data tools, database design and maintenance, and data layer
creation and maintenance. He also has experience designing and
developing new reports using SQL. MS.
TECHNICAL SKILLS KEY EXPERIENCE
ESRI TRAINING
DATABASE TOOLS:
ArcEnterprise (10.6.1 – 11.0),
ArcGIS Pro (2.7 – 3.0) and
ArcMap (10.6-10.8.1), ArcGIS
Survey123, ArcCatalog, and
ArcOnline.
SCRIPTING LANGUAGES:
Python, SQL, R, (NumPy, SciPy,
matplotlib, pandas, geopandas,
Plotly)
PROJECT EXPERIENCE
Esri ArcGIS Online / Enterprise Technical Support Analyst - Provided support,
functioned as a leading collaborator, authored technical articles for both internal
and external usage; Resolved technical issues related to ArcGIS Enterprise, ArcGIS
Online, the apps utilized in both environments (ArcGIS Web AppBuilder, etc.),
ArcGIS Pro, and ArcMap
Oak Ridge National Laboratory - Designed systems of code in Python processing
millions of lines of raw text data to produce a multitude of deliverables; Produced
interactive map plots in Python and JavaScript through leaflet paired alongside
charts made through D3.js to indicate spatial errors inherent in the data and
explored new temporal ways to present the data; Developed reports on the
viability of alternative datasets in comparison to data currently used in core ORNL
project
Knoxville-Knox County Planning - Created systems of automation for data entry
and alongside models focused on estimations; Collected, organized, and digitized
parking data through ArcGIS Pro with the aid of aerial photography, Google Street
View, phone calls, and model estimations; Documented examples of parking
classifications through a visual guide and detailed explanations; Presented
findings to planners and planning director.
BS
AS
Esri Ecosystem Verti GIS Database Design Data Integrations
Data Collection Enterprise GIS/IT Architecture Database Specialst Documentation
PETE CROSWELL, GISP, PMP
GIS CONSULTANT
40 Years of Experience 502.848.8827 pcroswell@croswell-schulte.com
EDUCATION SUMMARY
MASTER OF SCIENCE –
Geography and Mathematics
State University of New York
BACHELOR OF ARTS –
Geography and Mathematics
Western Illinois University
Mr. Croswell is an expert in information technology and GIS assessment,
planning, design, development, and management with a focus on public sector
and utility organizations. He has over 40 years of experience as an IT and GIS
analyst and manager and as a consultant for a wide range of public and private
sector organizations in North America and internationally—including federal
and national government agencies; state and provincial organizations; local
governments; utility organizations; resource development companies; and
other organizations. As an IT and GIS user, manager, and his work on over 200
consulting projects, he has gained in-depth organizational and technical
experience for system development, deployment, and management. He has
strong technical skills in GIS and IT application design and development,
database design, systems architecture, and integration and holds several
technical certifications. His technical skills are complemented by his experience
in program management and organizational development. As a certified PMP,
he has excellent project management skills and capabilities in working with
project stakeholders and consensus building
CERTIFICATIONS KEY EXPERIENCE
Information Technology
Certificate
University of Louisville Delphi
Center
Certified GIS Professional
(GISP) #00025057
Certified PMP from the Project
Management Institute #50237
Certified Mapping Scientist -
GIS/LIS, American Society of
Photogrammetry and Remote
Sensing (#GS140)
PROJECT EXPERIENCE
City of Pasco, WA – IT/GIS Planning, Needs Assessment, and IT Master Plan
City of Tacoma, WA – IT Strategic Plan, Consulting, Implementation and
Deployment
City of Broken Arrow, OK – GIS Health Check, Program Recommendations
City of Rio Rancho, NM – Needs Assessment, Planning and Implementation
Support
City of Rochester, NY – Enterprise GIS Planning and Implementation, GIS
Governance, and Development of SOPs
MS
BA
GIS QC/QA GIS Governance Document Development GIS Implementation
GIS Needs Assessment GIS Strategic Planning GIS Technical Specialist GIS Consulting
Related Experience with Projects Similar to the Scope of Services | 70
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Related Experience with Projects
Similar to the Scope of Services
GTG serves government agencies of various sizes and characteristics. Our team has
extensive and successful experience working with small villages and towns like Dutch
Harbor, Alaska, Town of Windsor, California, and the Village of Snowmass, Colorado.
We have also provided plans for small and medium-size cities to include the City of Roswell,
Georgia, City of Hobart, Indiana, City of Rio Rancho, New Mexico, City of Guelph,
Ontario, Canada, City of Pearland, Texas, City of Titusville, Florida, City of Edina,
Minnesota, City of Berkeley, California, and City of Vancouver, Washington. Our
experience with large organizations includes the City of Mississauga, Ontario, Canada,
City of Pasadena, California, the Public Works Agency of the Country of Qatar
(Ashghal), and Orange County, CA. Our strategic planning clients also include counties of
all sizes including Campbell County, Wyoming, Macon-Bibb County, Georgia, Forsyth
County, and Rockingham County North Carolina, Yuma County Arizona, as well as multi-
agency initiatives like the Lane County, Oregon GIS Consortium.
The following are recent GIS NEEDS ASSESSMENTS, STRATEGIC PLANS and GIS
IMPLEMENTATION SERVICES clients from villages, towns, cities, counties, States, regional
organizations, tribes, ports, and international governments.
Villages
Village of Wellington, Florida
Village of Unalaska, Alaska
Towns
Town of Ajax, ON Canda
Related Experience with Projects Similar to the Scope of Services | 71
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Town of Windsor, California
Cities
City of Berkeley, California
City of Roswell, Georgia
City of Tulare, California
City of Mississauga, ON, Canada
City of Fairfield, California
City of Santa Barbara, California
City of Oshawa, ON Canada
City of Thousand Oaks, California
City of Granbury, Texas
City of Fort Pierce, Florida
City of Lawrenceville, Georgia
City of West Hollywood, California
Counties
Bay County, Florida
Volusia County, Florida
Westmorland County, Virginia
Solano County, California
State Organizations
California Department of Pesticide Control
Colorado Department of Natural Resources
Regional Organizations
Wake County, North Carolina
Lane Council of Government (LGOG), Washington
Wayne County, New York
Tribes
Seminole Tribe of Florida (STOF)
Ounalashka Corporation, Alaska
Chenega Corporation, Alaska
Ports
Port Huston, Texas
Unalaska Harbor, Alaska
International Organizations
Qatar- Doha
Bahamas Water and Sewerage
Related Experience with Projects Similar to the Scope of Services | 72
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
GTG Clients with similar scope
Geographic Technologies Group is well versed in the services the City of Bozeman is seeking,
having successfully completed projects with similar scopes for the following clients:
Description of Proposed Approach to the Project | 73
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Description of Proposed Approach
to the Project
Geographic Technologies Group (GTG) understands that the City of Bozeman is seeking a
qualified firm to assess the City’s current Geographic Information Systems (GIS) environment
and conduct a needs assessment to determine a roadmap to optimize GIS throughout the
organization.
GTG understands and is prepared to optimize the City’s current GIS environment, which
currently includes a multitude of Esri, VertiGIS (formally Geocortex), and Cityworks products,
including a complex integration among a variety of other systems.
GTG will assess how GIS is currently being used across multiple departments within the City
of Bozeman. After data is collected through department interviews and online surveys, the
GTG strategic team will identify weaknesses, perform thorough SWOT and GAP analyses, and
develop an effective roadmap that provides recommendations, establish a standard
operating procedures to support a variety of GIS environment, develop a QA/QC plan for
maintaining databases, and develop training resources for the City.
The proposed work will be completed by using the following:
GTG’s Company Philosophy
Open and Regular Communication
Experience and Education
The following list represents our philosophy and the reasons why the City of Bozeman should
consider GTG as the best candidate to help improve their GIS program:
We will build relationships with all the stakeholders through confidence and
professionalism.
We have proven listening skills – sensitivity to the needs of all the departments and
stakeholders.
We understand the goals of the City. They are critical to the success of this
initiative.
We are responsive to clients, reliable, on time, and within budget.
We are committed to assessing, designing, and planning a cost-effective and
practical solution to meet the enterprise needs.
We have ownership of this project.
Description of Proposed Approach to the Project | 74
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Project Management
GTG understands that project management will be crucial for Phase I and
Phase II of this project. GTG has evolved over the past twenty-five years to
have one of the most successful project management regimens. We
understand that project management is critical to the success of any
project. As such, multiple members of our team are Project Management Professionals
PMPs) from the Project Management Institute (PMI) or are pursuing their PMPs.
GTG’s team is highly skilled and technically diverse. All we do is GIS. We have formed a team
comprised of highly qualified and experienced GIS practitioners. GTG uses Project
Management Institute (PMI) best practices to identify and manage projects and tasks. Each
of our Project Managers follows a systematic project management process that guarantees
the success of each of our projects. This project will be managed by one of our certified
Project Management Professionals (PMP), Curt Hinton. Mr. Hinton will have hands-on
experience in all of the GIS services categories and will use project management best
practices to ensure that the best staff person/s (inclusive of himself) is assigned to the
various tasks and needs of the City of Bozeman. Our project methodology ensures that all
tasks will remain on time and within budget.
The following comprises our approach to the project.
Description of Proposed Approach to the Project | 75
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
General Work Plan
GTG will work with City of Bozeman staff to create a Project Work
Plan that will include tasks and deliverables, schedules,
milestones, progress reports, meeting minutes, and regular
communication with the City of Bozeman internal Project
Manager/Team. This will provide a platform for open
communication regarding project tasks including management,
risk management and issues, and the status of deliverables. Each
of GTG’s projects follows a set of standardized project steps and
protocols.
If desired, GTG’s Senior Project Manager, working with City staff,
will create a Project Work Plan (Project Management Plan)
inclusive of each of the following:
Work plan
Milestones
Project Schedule Dates
Estimated Resource Expenditure Plan
Task Identification and Assignment
Deliverable Identification
Workload and Resource Planning
Risk and Issue Management Plan
Sub-Task Identification
This can be as detailed or straightforward as desired by the City
of Bozeman. The draft Project Work Plan will be submitted to the
City Project Manager for review to ensure the proposed work is
consistent with the goals of the project before finalization. The
plan will be updated/revised throughout the term of this
agreement and/or as required by the City Project Manager.
As aforementioned, GTG uses Project Management Institute
(PMI) best practices to track projects and tasks. Jason Marshall (GISP/PMP) will serve as the
overall Senior Project Manager on this phase of the project. He will coordinate GTG staff
resources to optimize skill sets and ensure that the City of Bozeman receives quality work
products in a timely fashion. A key to GTG’s overwhelming success with clients is maintaining
high levels of communication. Mr. Marshall’s PM skills are outstanding. He has stand-up
Excerpts of Example Project
Management Plan
For the California Department of
Pesticide Regulation
Description of Proposed Approach to the Project | 76
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
meetings with project staff to ensure they have the information and resources they need to
complete their tasks.
Project Kickoff Meeting and Collaboration
At each project's outset, GTG proposes to host a meeting between the City of Bozeman
Project Manager (and pertinent team members) and GTG staff to review the project plan.
This meeting will serve to introduce both teams, review the City of Bozeman’s expectations,
review project steps, schedule tasks and identify related timing, identify any risks or issues
related to the planned approach, and review action items. During this kickoff, preferred
communication techniques will be discussed. Additionally, key GTG team members will be
introduced.
Once complete, feedback will be used to augment a weekly report and the Project Work Plan.
After these steps, the project will have officially begun. During the project kickoff meeting,
the frequency of ongoing meetings will be discussed. GTG's Project Manager will work with
the City of Bozeman’s Project Manager to identify a set schedule of project meetings. During
the project meetings facilitated by GTG, updates will be provided on the implementation
progress. GTG is flexible and can accommodate the processes and desires of the City of
Bozeman’s Project Manager.
City of Bozeman
Kick Off Meeting
Description of Proposed Approach to the Project | 77
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Collaboration Tools
GTG will manage each task/project within our
project management software from Monday.com.
This will give visibility to each of our team members
as to the status of any task and the overall work plan
for the City of Bozeman. If a project would be best
served by using Agile project management
techniques then an Agile approach will be deployed.
Our team is adept with both waterfall, Agile, and
hybrid techniques. GTG will grant the City of
Bozeman Project Manager access to the City of
Bozeman task board. This will give key stakeholders
visibility into the project. Additionally, GTG will
establish a Microsoft Teams site for collaboration.
This will include directories for key documents, data,
and other pertinent project artifacts.
Project Plan/Weekly Email and Monthly Update
For a project to succeed, both the City of Bozeman and GTG must have a common
understanding and consistent communication. To that end, GTG sends a project update on
Friday of every week via email. The purpose of this is to document each of the
tasks/projects/steps, identify action items, and track progress. GTG has found that this is a
non-intrusive method for ensuring that the client stays informed consistently and that any
actionable items are identified and acted upon. The Project Plan will be updated as the
project progresses.
Customer Service and Technical Support
GTG supports clients with ad-hoc services throughout North America. For a majority of
clients that is the primary service that we provide. Our team acts as a staff extension to
agencies of all sizes. As a GIS-only company, we have hired a team of highly skilled GIS and
IT professionals with a strong background in project management. As such, our skillset is
very robust, with staff that have the skills to provide service excellence no matter the task.
Additionally, GTG has been in a multi-year growth mode, and we fill our positions with the
most qualified candidates in the industry. This allows us to have strength-of-depth for any
Example Weekly Project Update
Description of Proposed Approach to the Project | 78
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
task. Our entire project team is at the disposal of the City of Bozeman. Our Project Managers
will plug in the staff person who is the most qualified to perform a given ad-hoc task.
Ad-Hoc Service Workflow
At the outset of the project, GTG will review the desired ad-hoc workflows for this project.
These workflows will most likely differ based on the type of request/project. An SOP will be
created to define how an ad-hoc service is undertaken. In most cases, these can be
considered a project that will require a sub-project plan to be defined. A scope definition
document will be created and refined with the City Project Manager to ensure alignment. As
an example, for California High-Speed Rail, GTG fields ad-hoc requests of all sizes from small
changes to a configuration to larger projects that require multiple resources. Each of these
will be captured in a variety of reporting tools. Our team provides the very best customer
service and technical support.
In general, all of our projects follow a very high threshold of management and customer
support. We have multiple former Esri support staff working at GTG. The following are a few
of these examples.
Example Projects Include:
California High-Speed Rail (CHSR) – One of the primary functions of the CHSR project is
supporting their programmatic customizations. We customize their Geoplatform suite.
Geoplatform is comprised of a variety of specialized viewers for which GTG maintains
a variety of customized widgets (using ASP.NET + WAB tools). Additionally, FME
desktop use is pervasive, and we support/customize and update a variety of
automated processing and scripts. We act as the customer support line for the entire
agency’s GIS needs. We provide detailed project management services.
St. Paul, MN – GTG was contracted to modernize the St. Paul, MN Police Department GIS
suite of tools. This included establishing a full suite of Esri tools. A key element of this
project was a large volume of python scripting for publishing data derived from a
variety of data sources. This year-long project required a high level of project
management. Additionally, GTG has been contracted for 3 years of end-user support.
Description of Proposed Approach to the Project | 79
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
QA/QC Measures
GTG adheres to strict Quality Assurance/Quality Control procedures in all our
data projects to ensure data integrity.
We utilize five key QA principles that allow us to improve the integrity of
geospatial data:
1. Testing and Validation
2. Consistency, Reliability, and Repeatability
3. Peer Review
4. Automation of Processes
5. Ownership and Accountability
Maintaining high-quality, error free geospatial data offers significant benefits, primarily
reducing the need to take corrective measures and remediate decisions based on incorrect
information. The integrity of decisions is dependent on the integrity of the data used to
inform those decisions. A key component of any QA effort is determining which QA
procedures can and should be implemented. The five QA principles above provide a solid
foundation for the implementation of effective QA procedures.
GTG incorporates QA/QC into the project workflow. This means that we begin with the
end goal in sight, assembling high-quality data throughout the data development process.
Our commitment to data integrity begins with building an effective geodata design and
continues until our clients accept the final data delivery. Following strict QA procedures
ensures the integrity of GIS data, saving our clients valuable time and money.
Each phase of the project will be accomplished by a designated staff member. The staff
member follows an arduous QA process to ensure that the step is completed appropriately
and thoroughly documented. For example, in the data analysis step, each recommended
change and data audits is documented within the geodatabase. As a second step, a
supervisor will review the work to make sure it complies with the established professional
standards. Finally, the Project Manager will provide a tertiary review of the deliverable to
ensure that it meets all customer expectations.
Proposed Schedule | 80
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Proposed Schedule
PHASE I: GIS NEEDS ASSESSMENT AND ROADMAP
Section A: GIS Needs Assessment 6 Weeks
Section B: GIS System Design 4 Weeks
Section C: GIS Roadmap and Implementation Strategy 4 Weeks
TOTAL: 14 Weeks
PHASE II: IMPLEMENTATION
Section D: Implementation Support Services 3 to 6 Months Ongoing Support as Needed
Standard Operating Procedures (SOP)
Schema Changes
Systems Integration
Database Systems Qualify Control (QC) /Quality Assurance (QA)
Present and Projected Workloads | 81
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Present and Projected Workloads
Geographic Technologies Group Inc., (GTG) prides itself on its capacity planning, allowing our
staff to have a manageable workload, giving each of our clients the time and attention their
projects deserve. GTG carefully considers the projects it takes on as a company, and hands-
selects a team for each one, to ensure the team has the necessary availability to provide
quality products and services to our clients. The proposed staff for this project will be
available to support the City of Bozeman with all scope items outlined in this RFQ.
GTG currently holds active contracts with the following cities/organizations:
Client Name Date
City of Fort Pierce, FL February 2008-Present
City of Lauderhill, FL August 2010-Present
City of Lawrenceville, GA April 2018-Present
City of Morgan Hill, CA January 2019-Present
City of Roswell, GA May 2015-Present
City of Vancouver, WA June 2017-Present
City of Tulare, CA - Affordable Housing Grant Work August 2020-Present
City of Tulare, CA - Utilities Data Conversion August 2021-Present
Gwinnett County, GA January 2018-Present
City of Hobart February 2019-Present
CalFire, CA June 2017-Sept 2023
(new contract runs through 2025)
Town of Windsor, CA January 2012-Present
Houston Port Authority Implementation August 2022-Present
California High-Speed Rail Authority November 2021-October 2025
City of Pickering, Ontario October 2021-Present
City of Fremont, CA December 2021-Present
Port of Tacoma, WA May 2022-Present
City of Fairfield, CA August 2022-Present
City of Oshawa, ON March 2022-Present
Peterborough, ON Public Works GIS July 2021-Present
California Department of Pesticide Regulation May 2022-June 30, 2024
Seminole Tribe of Florida October-Present
Recent and Current Work for the City of Bozeman | 82
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Recent and Current Work for the
City of Bozeman
In 2021 the City of Bozeman selected GTG to complete a GIS Data & Database Architecture
and Dara Maintenance Health Check. The team was tasked with reviewing the City’s
existing use of the enterprise geodatabase, use of file geodatabases, and the use of existing
hosted data (ArcGIS data store and ArcGIS Online). After the initial reviews, GTG provided
recommendations for improving the database maintenance and overall performance and
how to improve the data management at the City (including integrations). The GTG Team
also provided recommendations for migrating to new data models such as ArcGIS solutions
for Local Government, Utility Networks, etc., recommendations for when to use a File
Geodatabase, Enterprise Geodatabase, and Hosted Feature Services (ArcGIS Enterprise or
ArcGIS Online), including best practices. In addition, GTG worked with the City to review the
existing GIS integrations and how to more efficiently use FME to channel data to the
appropriate repositories (File Geodatabase, Enterprise Geodatabase, Hosted Feature
Service, etc.). A final task for this project was a plan for the City to transition from ArcGIS
Desktop to ArcGIS Pro.
Past GTG deliverables to
the City of Bozeman.
References | 83
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
References
The following are GIS needs assessment, strategic planning, and implementation plan
projects the GTG team has completed that are similar to the services requested by the City
of Bozeman. These references demonstrate our commitment to delivering high-quality GIS
consulting and strategic planning services on time and within budget. This list also includes
a refence from the GHD team. as GTG will leverage their Cityworks experience to support
the City of Bozeman.
Client Name Client Contact Info
City of Hobart, IN
Tim Kingsland HSD Coordinator
141 Main Street Hobart, IN 46342
P: (219) 942-3619
E: tkingsland@cityofhobart.org
City of Berkley, CA
Debra Montgomery Information Systems
2180 Milvia Street Berkeley, CA 94704
P: (510) 859-6755
E: demontgomery@cityofberkeley.info
Roswell, GA
Patrick Baber GIS Manager
38 Hill Street Roswell, GA 30075
P: (770) 594-6270
E: pbaber@roswellgov.com
City of Tulare, CA
Jason Bowling GIS Coordinator
411 East Kern Ave Tulare, CA 93274
P: (559) 684.4266
E: jbowling@tulare.ca.gov
Mississauga, ON
John Imperiale IT Business Manager
300 City Centre Dr. Mississauga, ON L53 3C1
P: (905) 615.3200 x3659
E: John.Imperiale@mississauga.ca
City of Fairfield, CA
Savita Chaudhary Director, Information Technology
1000 Webster Street Fairfield, CA 94533
P: (905) 615.3200 x3659
E: schaudhary@fairfield.ca.gov
References | 84
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Client Name Client Contact Info
Santa Barbara, CA
Eric Just GIS Coordinator
735 Anacapa Street Santa Barbara, CA 93101
P: (805) 897-2548
E: ejust@santabarbaraca.gov
City of Pickering, ON
Jill McMullen Geomatics/Mapping Manager
One the Esplanade Pickering, ON L1V 6K7
P: 905-420-4660 ext. 2090
E: jemcmullen@pickering.ca
Oshawa, ON
Tina Barker Manager, Procurement and Accounts
Payable
West Wing City Hall 50 Centre St. South Fl 1, Oshawa,
ON, L1H 3Z7
P: (905) 436.5644
E: tbarker@@oshawa.ca
Thousand Oaks, CA
Eddie Hughes IT Manager
2100 Thousand Oaks Blvd. Thousand Oaks, CA 91362
P: (805) 449-2231
E: ehughes@toaks.org
City of Granbury, TX
Ian Patrick GIS Analyst
116 W Bridge St Granbury, TX 76048
P: (817) 736-6872
E: ipatrick@granbury.org
City of Fort Pierce, FL
Jerome Spivey GIS Manager
100 North U.S. 1 Fort Pierce, FL 34950
P: (772) 467-3798
E: jspivey@cityoffortpierce.com
City of Lawrenceville, GA
Kyle Parker IT Director
70 S Clayton St. Lawrenceville, GA 30046
P: (678) 407-6406
E: kyle.parker@LawrencevilleGa.org
West Hollywood, CA
Eugene Tsipis IT Manager
8300 Santa Monica Blvd. West Hollywood, CA 90038
P: (323) 848-6399
E: etsipis@weho.org
City of Syracuse, NY
Joe Awald PE Water Commissioner
101 N. Beech St, Syracuse, NY 13210
P: (315) 448-8344
E: jawald@syrgov.net
Price Proposal for both Phase 1 & Phase 2 | 85
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
Price Proposal for both Phase 1 &
Phase 2
Phase I: GIS Needs Assessment and Roadmap
Lump-sum fee of $58,600
Phase II: Roadmap Implementation Services
GIS on-call support can be a lump-sum fee or hourly consulting rates.
Our hourly rates can be found below.
Job Title Hourly Rate
Sr. GIS Consultant $ 246.00
GIS Director/VP of GIS Operations $ 208.00
Software and Development Manager $ 180.00
GIS Manager $ 175.00
Sr. GIS Architect $ 189.00
GIS Systems Architect $ 152.00
Sr. Developer $ 158.00
Sr. GIS Analyst $ 139.00
Developer $ 145.00
GIS Analyst $ 125.00
Sr. Project Manager $ 164.00
GIS Project Manager $ 120.00
Sr. GIS Specialist $ 90.00
GIS Specialist $ 86.00
Sr. GIS Technician $ 78.00
GIS Technician $ 72.00
GIS Strategic Planner $ 107.00
Sr. GIS Strategic Planner $ 110.00
Attachment A
NONDISCRIMINATION AND EQUAL PAY AFFIRMATION
__Geographic Technologies Group (GTG)__ hereby affirms it will not discriminate on the basis of
race, color, religion, creed, sex, age, marital status, national origin, or because of actual or perceived
sexual orientation, gender identity or disability and acknowledges and understands the eventual
contract will contain a provision prohibiting discrimination as described above and this prohibition
on discrimination shall apply to the hiring and treatments or proposer’s employees and to all
subcontracts.
In addition, ___Geographic Technologies Group (GTG)__hereby affirms it will abide by the Equal Pay
Act of 1963 and Section 39-3-104, MCA (the Montana Equal Pay Act), and has visited the State of
Montana Equal Pay for Equal Work “best practices” website,
https://equalpay.mt.gov/BestPractices/Employers, or equivalent “best practices publication and has
read the material.
__David Holdstock, CEO ________________
Name and title of person authorized to sign on behalf of submitter
Price Proposal for both Phase 1 & Phase 2 | 86
BOZEMAN | MT
RFP: PROFESSIONAL GEOGRAPHIC INFORMATION SYSTEMS (GIS) SERVICES
BACK COVER HERE