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HomeMy WebLinkAbout23 - General Services - Pall Water - Pall Water Aria Filtration SystemAftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary Aftermarket Comprehensive Services Plan for City of Bozeman Pall Water Aria Filtration System Equipment Type Large Water 6 Racks PALL SAP#: 566060 WBS No.: 01.000163 Start Up Date: Module Warranty Expires: Equipment Warranty Expired: Company Contact: Jill Miller E-Mail: jmiller@bozeman.netPhone: Site Location: 7022 Sourdough Canyon Rd. Bozeman, MT 59715 Table of contents Page 1 Cover Page; Ordering Instructions and table of contents 2 Proposal Summary, Description of Services and pricing detail 3 Customer Authorization for Service Form; Site & Billing addresses 4 Definition of Contract Terms 6 Essential Service Event Details 8 Terms and Conditions Ordering Instructions Complete the “Customer Authorization for Service” form on page 3 and remit to: Pall Water Customer Service Email: Pall_Technology_csc@pall.com OR P.O. Box 5630, 839 State Route 13 Cortland, New York 13045-5630 Fax: 607-758-4526 Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 1 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary PROPOSAL SUMMARY Pall Water provides a post-warranty support service plan to ensure continued aftermarket operation of your System. Over time, machinery ages and may malfunction. Components and technology also get upgraded - or become obsolete - as new innovations develop and get implemented. Our Technical Team is also commissioned to 24/7 on-call availability. The frequency of the proposed service is an Annual visits. If you require service frequency of Semi-Annual or Quarterly, the contract can be revised to accommodate your service needs. If additional service support is required beyond the contract frequency and scope, it can also be provided at the Pall standard service rates above. Advance authorization is required for any time that exceeds the scope of service and the amount of the issued PO. Additional T&E will apply. DESCRIPTION OF SERVICE Annual Service Plan Fee per 12-Mo. visit SYSTEM INSPECTION SERVICE* (MM #38588) Overall System Review •Review system and process operation •Make system adjustments and improvements as time allows •Identify future needs for operation staff to maintain plantperformance •All Travel and Expenses included in pricing $8,840.00 REFRESHER TRAINING* (MM #16115) (performed in conjunction with the above-scheduled System Inspection Service visit during the contracted Services Plan visit) Hands on refresher training $6,800.00 ANNUAL RATES $15,640.00 **Note: Without an Aftermarket agreement, non-contracted customers will be subject to a Fee-per-Incident for phone support service (credit card required at time of call). Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 2 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary Customer Authorization for Service Form Effective Date and Duration: This Agreement will be effective as of the date signed below, and will remain in effect: •for 12 consecutive months (or as indicated in the annual or multi-year contract) •or until 30 days after receipt of written notice of termination by either party. Customer Billing Address: Customer Shipping Address (Spare Parts): Customer Comments: Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 3 of 17 I am an authorized representative of the Customer, and I accept the Terms and Conditions of this Service Agreement on behalf of the Customer. I authorize Pall Water Systems to perform the work defined in this agreement, and accept the costs and charges defined in this agreement. Company: Print Name Title/Position Signature Date Purchase Order No. or Reference for Billing: Requested Date(s) to Schedule Service Visit(s): (unless deemed emergency service, please allow a 4-week window to accommodate scheduling by Pall Water Systems.) Remit this form & PO# to our Pall Water Customer Service email: pall_technology_csc@pall.com WTPJMM06132023 January Jeff Mihelich City Manager City of Bozeman WTP 7024 Sourdough Canyon Road Bozeman, MT 59715 City of Bozeman WTP 7024 Sourdough Canyon Road Bozeman, MT 59715 City of Bozeman DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 6/29/2023 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary Definition of Plan Terms Pall - Pall Water or its assigned Representative Customer - Company or Organization purchasing services as defined by this contract The Customer’s maintenance staff will be responsible for supplying tools, ladders, lifts, or other equipment required to execute the maintenance function. Site personnel will be solely responsible for ensuring that all maintenance procedures are performed in accordance with all applicable safety regulations. FSE - The role of the Pall Water Field Service Engineer (FSE) is to complement the sites existing technical / maintenance staff by providing expertise specific to Pall Water supplied technology. The Pall Water FSE will direct site maintenance staff in the proper execution of maintenance procedures. Description of the Plan Services 1.System Inspection Service 2.Operator Training 1.System Inspection Service Upon arrival, the Pall Water FSE will meet with designated plant personnel to review the planned scope of work for the Inspection, and obtain confirmation prior to proceeding. Should the Customers expectations be outside of the scope of work, the inspection will not proceed until Pall Water and the Customer agree to the Scope of Service. If necessary, Scope changes can be quoted and accepted onsite, prior to performingthe planned service. The FSE will perform a comprehensive inspection of the Pall Water Aria Filtration System, which includesall hardware and operating parameters to determine System functional status, and make preventive maintenance recommendations. Should an issue be identified that can be resolved by the FSE during thisvisit, a price for the immediate service can be provided, and the work completed with your approval bymeans of a verbal change order to Pall Water Systems Customer Service. Advance authorization is required for any time that exceeds the Scope of Service and the amount of the issued PO. Upon completion of the service, the FSE will meet with designated Plant personnel to review the findings of the Inspection, and discuss any problems, corrective actions or recommendations. 2.Operator Training To support proper operation of your system, Pall recommends that you take advantage of a training session with actual hands-on time to achieve a significant level of competence and confidence with the equipment. Sessions should be repeated annually as refresher training, or when you have new system operators. Classroom instruction will ONLY be provided if it is specifically indicated as part of the proposal summary. The content would include information on the Principles of Filtration, and Cross-flow Technology, as well as general procedures will be presented in a combination of PowerPoint slides and hands-on activities. A training binder would be provided for each participant. Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 4 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary Hands-on CIP training / refresher CIP refresher training is ONLY provided when Pall performs the CIP service, and if it is specifically indicated as part of the proposal summary. The CIP service visit should be scheduled preferably when reduced system flux suggests the modules could benefit from cleaning. As Pall Systems require periodic cleaning; the cleaning frequency will vary. CIP neglect will cause long-term flux deterioration, which can be difficult to restore. If not performed on a regular basis, CIP Protocols may become unfamiliar, ominous and critical. Essential Service Event Details Materials: This proposal covers the scope of work described above. All additional materials purchased by Pall Water for use on your System that have been verbally authorized by you to complete this work will be invoiced as part of this contract. Scheduling: When possible, Pall Water will make every effort to accommodate a Customer’s schedule for services, once they have been defined and communicated. Field Service requires a minimum 4- week advance notification. Upon receipt of your purchase order, we can confirm the schedule, and allocate the appropriate Pall Water Service resources. Validity: This proposal is valid for 90 days. Terms of Sale: Pall Water Standard Terms and Conditions of Sale of Services apply. Terms of Service: Regular minimum service charge is for a 10-hour day. Maximum workday is 12 hours,including travel time. Service Order acceptance and payment terms: Pall Water requires all accounts outstanding beyond 30 days to be paid in full prior to order acceptance. Your account status will be verified at the time of order placement, and you will be notified if you have a balance due. To avoid order processing, goods shipment, or service scheduling delays, please insure your account is up to date in advance of placing your order. Charges per the proposal will be invoiced automatically, and become payable within 30 business days of receipt. Changes: If additional service is required beyond the Plan frequency and scope, Pall Water will work with you to make those changes. Advance authorization is required for any activity that exceeds the scope of service and the amount of the issued PO. Additional T&E may apply. Pall Water shall not implement any changes in the Scope of Services described in its proposal unless Customer and Pall Water agree to the details of the change, and any resulting price, schedule or other contractual modifications. This includes any changes necessitated by a change in applicable law. Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 5 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 6 of 17 Confidential - Company Proprietary Confidential - Company Proprietary A Purchase Order or acceptable letter of authorization, including Travel & Expense per diem reimbursements, and a signed copy of the attached Customer Authorization of Service Form is required prior to Pall Water providing the services defined in this proposal. Maintaining an Aftermarket Service Plan, or an Aftermarket Phone Support Service, provides the best possible return on your Pall Water System investment. The Plan also provides pre-emptive measures that help to identify potential anomalies or malfunctions which may create untimely disruptions, costly down-times, or otherwise, could contribute to disaster response issues encountered by Municipal Plants and a community’s water system. Implementing the Service Plan ensures priority response and avoids the Fee- per-Incident charges. Sincerely, Alexander Braman Regional Sales Manager Phone: 720-202-6536 E-mail: alexander_braman@pall.com DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary Terms and Conditions of Sale Non- Systems – The Americas Pall Water 1. Applicability: Entire Agreement: 1.1. These terms and conditions of sale (these "Terms") are the only terms which govern the sale of the goods identified on Buyer's purchase order (the "Goods") by Seller to Buyer. By placing a purchase order, Buyer makes an offer to purchase the Goods pursuant to these Terms, including (a) a list of the Goods to be purchased; (b) the quantity of each of the Goods ordered; (c) the requested delivery date; (d) the unit Price for each of the Goods to be purchased; (e) the billing address; and (f) the delivery location (the “Basic Purchase Order Terms”), and on no other terms. 1.2. The accompanying quotation, proposal, confirmation of sale, invoice, order acknowledgment or similar document delivered by Seller to Buyer (the "Sales Confirmation"), the Basic Purchase Order Terms and these Terms (collectively, this "Agreement") comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral. These Terms prevail over any of Buyer's general terms and conditions of purchase regardless whether or when Buyer has submitted its purchase order or such terms. Fulfillment of Buyer's order does not constitute acceptance of any of Buyer's terms and conditions and does not serve to modify or amend these Terms. 1.3. Notwithstanding anything herein to the contrary, if a written contract signed by both parties is in existence covering the sale of the Goods covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with these Terms. 2. Non-delivery: 2.1 The quantity of any installment of Goods as recorded by Seller on dispatch from Seller's Shipment Point (as defined in Section 4) is conclusive evidence of the quantity received by Buyer on delivery unless Buyer can provide conclusive evidence proving the contrary. 2.2 Seller shall not be liable for any non-delivery of Goods (even if caused by Seller's negligence) unless Buyer gives written notice to Seller of the non-delivery within 10 days of the date when the Goods would in the ordinary course of events have been received. 2.3 Any liability of Seller for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or adjusting the invoice respecting such Goods to reflect the actual quantity delivered. 3. Delivery: 3.1 The Goods will be delivered within a reasonable time after the receipt of Buyer's purchase order, subject to availability of finished Goods. The delivery and/or shipping schedule is the best estimate possible based on conditions existing at the time of Seller's Sales Confirmation or Seller's quotation and receipt of all specifications, as applicable, and in the case of non-standard items, any such date Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 7 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 8 of 17 Confidential - Company Proprietary Confidential - Company Proprietary is subject to Seller's receipt of complete information necessary for design and manufacture. Seller shall not be liable for any delays, loss or damage in transit or for any other direct, indirect, or consequential damages due to delays, including without limitation, loss of use. 3.2 Seller may, in its sole discretion, without liability or penalty, deliver partial shipments of Goods to Buyer and ship the Goods as they become available, in advance of the quoted delivery date. If the Goods are delivered in installments, then insofar as each shipment is subject to the same Agreement, the Agreement will be treated as a single contract and not severable. 3.3 Seller shall make the Goods available to Buyer at Seller's factory or designated shipment point (each, “Seller’s Shipment Point") using Seller's standard methods for packaging and shipping such Goods. Buyer shall take delivery of the Goods within 5 days of Seller's written notice that the Goods have been delivered to the Seller’s Shipment Point. 3.4 If for any reason Buyer fails to accept delivery of any of the Goods on the date fixed pursuant to Seller's notice that the Goods have been delivered at the Seller’s Shipment Point, or if Seller is unable to deliver the Goods at the Seller’s Shipment Point on such date because Buyer has not provided appropriate instructions, documents, licenses or authorizations: (i) title and risk of loss to the Goods shall pass to Buyer; (ii) the Goods shall be deemed to have been delivered; and (iii) Seller, at its option, may store the Goods until Buyer picks them up, whereupon Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance). 4.Shipping Terms: Unless otherwise mutually agreed to in writing by the parties, delivery shall beFCA (Seller’s Shipment Point) INCOTERMS 2010. At Buyer’s request, Seller will, at Buyer's risk andexpense, arrange for the delivery of the Goods to Buyer's site/facility and Buyer will pay, orreimburse Seller, for all freight charges, taxes, duties, entry fees, brokers’ fees, special,miscellaneous and all other ancillary charges and special packaging charges incurred. 5.Title and Risk of Loss: Title and risk of loss passes to Buyer upon the earlier of (i) delivery of theGoods at the Seller’s Shipment Point or (ii) deemed delivery pursuant to clause 3.4 above. As collateral security for the payment of the purchase price of the Goods, Buyer hereby grants to Sellera lien on and security interest in and to all of the right, title and interest of Buyer in, to and under theGoods, wherever located, and whether now existing or hereafter arising or acquired from time totime, and in all accessions thereto and replacements or modifications thereof, as well as allproceeds (including insurance proceeds) of the foregoing. 6.Inspection and Rejection of Nonconforming Goods: 6.1 Buyer shall inspect the Goods within 10 days of receipt (the "Inspection Period"). Buyer will be deemed to have accepted the Goods unless it notifies Seller in writing of any nonconforming Goods during the Inspection Period and furnishes such written evidence or other documentation as required by Seller. Such notification shall identify each and every alleged nonconformity of the Goods and describe that portion of the shipment being rejected. Seller shall then respond with instructions as to the disposition of the Goods. 6.2 If Buyer timely notifies Seller of any nonconforming Goods, Seller shall, in its sole discretion, (i) DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 9 of 17 Confidential - Company Proprietary Confidential - Company Proprietary replace such nonconforming Goods with conforming Goods, or (ii) credit or refund the Price for such nonconforming Goods, together with any reasonable shipping and handling expenses incurred by Buyer in connection therewith. Buyer shall ship the nonconforming Goods to Seller's Shipment Point. If Seller exercises its option to replace nonconforming Goods, Seller shall, after receiving Buyer's shipment of nonconforming Goods, ship to Buyer, at Seller's expense, the replaced Goods to the Seller’s Shipment Point. 6.3 Buyer acknowledges and agrees that the remedies set forth in Section 6.2 are Buyer's exclusive remedies for the delivery of Nonconforming Goods. Except as provided under Section 6.2, all sales of Goods to Buyer are made on a one-way basis and Buyer has no right to return Goods purchased under this Agreement to Seller. 6.4 If Seller delivers to Buyer a quantity of Goods of up to 5% more or less than the quantity set forth in the Sales Confirmation, Buyer shall not be entitled to object to or reject the Goods or any portion of them by reason of the surplus or shortfall and shall pay for such Goods the price set forth in the Sales Confirmation adjusted pro rata. 7. Services: Seller will provide such services as are expressly described in the Sales Confirmation(collectively, the “Services”), during normal business hours, unless otherwise specified in the SalesConfirmation. Services requested or required by Buyer outside of these hours or in addition to thequoted or agreed upon services will be charged at Seller’s then current schedule of rates, includingovertime charges, if applicable, and will be in addition to the charges outlined in the SalesConfirmation. 8.Purchase Price: The price for the Goods and/or Services thereof shall be Seller’s quoted price.Seller may also at any time assess a fuel or energy surcharge (in addition to the price of the Goods)(the “Purchase Price”). The Purchase Price is based on the project schedule defined in thisAgreement, Sales Confirmation or applicable contract documents. Notwithstanding anything to thecontrary set out herein, in the event of any delay to Seller’s delivery schedule caused by Buyer or itsrepresentatives (other than for Force Majeure or delays caused by Seller), including withoutlimitation, a suspension of work or the project, a postponement of the delivery date or failure totimely issue of a notice of commencement or similar document, then the Purchase Price shallincrease by 1% for every month or partial month of such delay and this Agreement shall beconstrued as if the increased Purchase Price were originally inserted herein, and Buyer shall bebilled by Seller on the basis of such increased Purchase Price. 9. Taxes: The Purchase Price is exclusive of any applicable federal, state or local sales, use, exciseor other similar taxes, including, without limitation, value added tax, goods and services tax or other similar tax imposed by any governmental authority on any amounts payable by Buyer. All such taxeswill be for Buyer's account and will be paid by Buyer to Seller upon submission of Seller's invoices.Buyer agrees to make tax accruals and payments to the tax authorities as appropriate. If Buyer isexempt from any applicable sales tax or equivalent, but fails to notify Seller of such exemption orfails to furnish its Sales Tax Exemption Number to Seller in a timely manner and Seller is required topay such tax, the amount of any such payment made by Seller will be reimbursed by Buyer to Sellerupon submission of Seller's invoices. 10.Payment: DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary 10.1 Buyer shall pay all invoiced amounts due to Seller within 30 days from the date of Seller's invoice. Buyer shall make all payments hereunder by EFT, wire transfer, or check and in US dollars. Payment for foreign billing shall be in accordance with Seller's written instructions. 10.2 Buyer shall pay interest on all late payments at the lesser of the rate of 1.5% per month or the highest rate permissible under applicable law, calculated daily and compounded monthly. Buyer shall reimburse Seller for all costs incurred in collecting any late payments, including, without limitation, reasonable attorneys' fees. In addition to all other remedies available under these Terms or at law (which Seller does not waive by the exercise of any rights hereunder), Seller shall be entitled to suspend performance of any Purchase Order, or suspend the delivery of any Goods, if Buyer fails to pay any amounts when due hereunder and such failure continues for 5 days following written notice thereof. Additionally Seller my require payment in cash, security or other adequate assurance satisfactory to Seller when, in Seller's opinion, the financial condition of Buyer or other grounds for insecurity warrant such action. 10.3 All sales are subject to the approval of Seller's credit department. Seller and Buyer both recognize that there is a risk of banking fraud when individuals impersonating a business demand payment under new banking or mailing instructions. To avoid this risk, Buyer must verbally confirm any new bank or mailing instructions by calling Seller and speaking with Seller’s accounts receivable contact before mailing or transferring any monies using the new instructions. Both parties agree that they will not institute any mailing or bank transfer instruction changes or require immediate payment under the new instructions but will instead provide a ten (10) day grace period to verify any payment instruction changes before any new or outstanding payments are due using the new instructions. 10.4 Buyer may not withhold or setoff any amounts that may be claimed by Buyer against any amounts that are due and payable to Seller by reason of any set-off of any claim or dispute with Seller, whether relating to Seller's breach, bankruptcy or otherwise. 10.5 Notwithstanding anything herein to the contrary, this Agreement may be modified or terminated/cancelled, and scheduled shipments hereunder may be deferred or changed, only: (i) upon Buyer’s prior written notice to Seller, and Seller’s written acknowledgment of the notice; and (ii) upon terms satisfactory to Seller. Buyer shall pay to Seller all fees, charges and/or costs that Seller assesses because of any modification, termination/cancellation, deferment and/or change, including without limitation all termination/cancellation fees, restocking fees, storage fees, insurance costs, freight costs, nonrecurring engineering or production costs and recovery of cost plus reasonable profit required in the event of Buyer’s termination without cause. 11. Limited Warranty: 11.1 Limited Warranty for Goods. Seller warrants to Buyer that for a period of twelve months from the date of delivery of the Goods, including deemed delivery pursuant to clause 3.4 above (the "Warranty Period"), that the Goods manufactured by Seller, when properly installed and maintained, and operated at ratings, specifications and design conditions specified by Seller, will materially conform to Seller’s specifications for such Goods set forth in Seller’s proposal, or, in the absence of such a proposal, such specifications for such Goods appearing in Seller’s product catalogues and literature or in the Sales Confirmation, at the time of the order and will be free from material defects in material and workmanship (this “Limited Warranty”). Buyer shall notify Seller Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 10 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary promptly in writing of any claims within the Warranty Period and provide Seller with an opportunity to inspect and test the Goods or service claimed to fail to meet this Limited Warranty. Buyer shall provide Seller with a copy of the original invoice for the product or service, and prepay all freight charges to return any Goods to Seller's factory, or other facility designated by Seller. All claims must be accompanied by full particulars, including system operating conditions, if applicable. If the defects are of such type and nature as to be covered by this Limited Warranty, Seller shall, at its option and in its sole discretion, either: (a) accept return of the defective Goods and furnish replacement Goods; (b) furnish replacement parts for the defective Goods; (c) repair the defective Goods; or (d) accept return of the defective Goods and return payments made, or issue credits for, such defective Goods and shipment returns. If Seller determines that any warranty claim is not, in fact, covered by this Limited Warranty, Buyer shall pay Seller its then customary charges for any additionally required service or products. 11.2 Limited Warranty for Services. Seller further warrants that all Services performed hereunder, if any, will be performed in a workmanlike manner in accordance with applicable law and industry standards by qualified personnel (this “Limited Warranty for Services”); this Limited Warranty for Services shall survive for 30 days following Seller’s completion of the Services (the “Service Warranty Period”). In the event of a warranty claim under this Limited Warranty for Services, Buyer shall inform Seller promptly in writing of the details of the claim within the Service Warranty Period. Seller’s liability under any service warranty is limited (in Seller’s sole discretion) to repeating the service that during the Service Warranty Period does not meet this Limited Warranty for Services or issuing credit for the nonconforming portions of the service. If Seller determines that any warranty claim is not, in fact, covered by the foregoing Limited Warranty for Services, Buyer shall pay Seller its then customary charges for all services performed by Seller. 11.3 No Warranty as to Third Party Products. Products manufactured by a third party ("Third Party Product") may constitute, contain, be contained in, incorporated into, attached to or packaged together with, the Goods. Third Party Products are not covered by the warranty in Section 11.1. For the avoidance of doubt, SELLER MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD PARTY PRODUCT, INCLUDING ANY (a) WARRANTY OF MERCHANTABILITY; (b) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (c) WARRANTY OF TITLE; OR (d) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. With respect to any Third Party Product, the warranty, if any, is provided solely through the manufacturer of such Third Party Product, the terms of which vary from manufacturer to manufacturer and Seller assumes no responsibility on their behalf. For Third Party Products, specific warranty terms may be obtained from the manufacturer’s warranty statement. 11.4 Other Limits. EXCEPT FOR THE WARRANTIES SET FORTH IN SECTIONS 11.1 and 11.2, SELLER MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS AND SERVICES, INCLUDING WITHOUT LIMITATION ANY (a) WARRANTY OF MERCHANTABILITY; (b) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (c) WARRANTY OF TITLE; OR (d) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. Seller does not warrant against, and in no event shall Seller be liable for, damages or defects arising out of improper or abnormal use, misuse, abuse, improper installation (other than by Seller), application, operation, maintenance or repair, alteration, accident, or for negligence in use, storage, transportation or handling or other Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 11 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary negligence of Buyer. In no event shall Seller be liable for any Goods repaired or altered by someone other than Seller other than pursuant to written authorization by Seller. All product warranties and performance guarantees shall only be enforceable if (a) all equipment is properly installed, inspected regularly and is in good working order, (b) all operations are consistent with Seller recommendations, (c) operating conditions at the job site have not materially changed and remain within anticipated specifications, and (d) no reasonably unforeseeable circumstances exist or arise. 11.5 Exclusive Obligation. THIS WARRANTY IS EXCLUSIVE. THE LIMITED WARRANTY AND THE LIMITED WARRANTY FOR SERVICES ARE THE SOLE AND EXCLUSIVE OBLIGATIONS OF SELLER WITH RESPECT TO THE DEFECTIVE GOODS AND SERVICES. SELLER SHALL NOT HAVE ANY OTHER OBLIGATION WITH RESPECT TO THE GOODS, SERVICES, OR ANY PART THEREOF, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE. THE REMEDIES SET FORTH IN SECTIONS 11.1 AND 11.2 SHALL BE THE BUYER'S SOLE AND EXCLUSIVE REMEDY AND SELLER'S ENTIRE LIABILITY FOR ANY BREACH OF THE LIMITED WARRANTY SET FORTH IN SECTION 11.1 AND 11.2. 11.6 Buyer Breach. In no event shall Buyer be entitled to claim under the above Limited Warranties if Buyer is in breach of its obligations, including but not limited to payment, hereunder. 12. Limitation of Liability: 12.1 IN NO EVENT SHALL SELLER BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, INCLUDING WITHOUT LIMITATION, REMANUFACTURING COSTS AND REWORK COSTS, DE-INSTALLATION OR REINSTALLATION COST, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE BY BUYER OR COULD HAVE BEEN REASONABLY FORESEEN BY BUYER, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (TORT, CONTRACT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND WHATEVER THE FORUM, WHETHER ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, PACKAGING, DELIVERY, STORAGE, USE, MISUSE OR NON-USE OF ANY OF ITS GOODS OR SERVICES OR ANY OTHER CAUSE WHATSOEVER. 12.2 IN NO EVENT SHALL SELLER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED FIVE TIMES THE TOTAL OF THE AMOUNTS PAID TO SELLER FOR THE GOODS AND SERVICES SOLD HEREUNDER 12.3 The limitation of liability set forth in Section 12.1 above shall not apply to liability resulting from Seller's gross negligence or willful misconduct. 13. Indemnity/Waiver of Claims/Insurance : For other than professional services rendered, to the fullest extent permitted by law, within the limits of its insurance in this Agreement, Seller agrees to release, defend, indemnify, and hold harmless the Buyer, its agents, representatives, employees, and officers from and against any and all claims, demands, actions, fees and costs (including Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 12 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary reasonable attorney’s fees and the costs and fees of expert witness and consultants), losses, expenses, liabilities (including liability where activity is inherently or intrinsically dangerous) or damages of whatever kind or nature connected therewith and without limit and without regard to the cause or causes thereof or the negligence of any party or parties that may be asserted against, recovered from or suffered by the Buyer occasioned by, growing or arising out of or resulting from or in any way related to: (i) the negligent, reckless, or intentional misconduct of the Seller; or (ii) any negligent, reckless, or intentional misconduct of any of the Seller’s agents. For services rendered, to the fullest extent permitted by law and within the limits of its insurance in this Agreement, Seller agrees to indemnify and hold the Buyer harmless against claims, demands, suits, damages, losses, and expenses, including reasonable defense attorney fees, to the extent caused by the negligence or willful misconduct of the Seller or Seller’s agents or employees. Such obligations shall not be construed to negate, abridge, or reduce other rights or obligations of indemnity that would otherwise exist. The indemnification obligations of this Section must not be construed to negate, abridge, or reduce any common-law or statutory rights of the indemnitee(s) which would otherwise exist as to such indemnitee(s). Seller’s indemnity under this Section shall be without regard to and without any right to contribution from any insurance maintained by Buyer. Should Buyer be required to bring an action against the Seller to assert its right to defense or indemnification under this Agreement or under the Seller’s applicable insurance policies required below, Buyer shall be entitled to recover reasonable costs and attorney fees incurred in asserting its right to indemnification or defense but only if a court of competent jurisdiction determines the Seller was obligated to defend the claim(s) or was obligated to indemnify the indemnitee for a claim(s) or any portion(s) thereof. In the event of an action filed against the Buyer resulting from the Buyer’s performance under this Agreement, the Buyer may elect to represent itself and incur all costs and expenses of suit. These obligations shall survive termination of this Agreement and the services performed hereunder. In addition to and independent from the above, Seller shall at Seller’s expense secure insurance coverage through an insurance company or companies duly licensed and authorized to conduct insurance business in Montana which insures the liabilities and obligations specifically assumed by the Seller in this Section. The insurance coverage shall not contain any exclusion for liabilities specifically assumed Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 13 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 14 of 17 Confidential - Company Proprietary Confidential - Company Proprietary by the Seller in this Section. The insurance shall cover and apply to all claims, demands, suits, damages, losses, and expenses that may be asserted or claimed against, recovered from, or suffered by Buyer. Seller shall furnish to Buyer an accompanying certificate of insurance and accompanying endorsements in amounts not less than as follows: •Workers’ Compensation – statutory; •Employers’ Liability - $1,000,000 per occurrence; $2,000,000 annual aggregate; •Commercial General Liability - $1,000,000 per occurrence; $2,000,000 annual aggregate; •Automobile Liability - $1,000,000 property damage/bodily injury per accident; and •Professional Liability - $1,000,000 per claim; $2,000,000 annual aggregate. The above amounts shall be exclusive of defense costs. Buyer shall be endorsed as an additional or named insured on a primary non- contributory basis on the Commercial General and Automobile Liability policies. The insurance and required endorsements must be in a form suitable to Buyer and carrier will provide cancellation notice in accordance with policy provisions. Seller must provide all insurance coverage and endorsement to Buyer prior to the Seller commencing work. Seller shall notify Buyer within ten (10) business days of Seller’s receipt of notice that any required insurance coverage will be terminated or Seller’s decision to terminate any required insurance coverage for any reason 14 Cancellation: Buyer may not cancel this Agreement after Sales Confirmation unless all the details are approved in writing by the parties, including Buyer's agreement to pay a stated amount of termination charges. 15 Termination: In addition to any remedies that may be provided under these Terms, Seller may terminate this Agreement with immediate effect upon written notice to Buyer, if Buyer: (i) fails to pay any amount when due under this Agreement and such failure continues for 10 days after Buyer's DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary receipt of written notice of nonpayment; (ii) has not otherwise performed or complied with any of these Terms, in whole or in part; or (iii) becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization or assignment for the benefit of creditors. 16 Changes: Seller shall not be obligated to implement any changes or variations in the scope of work described in Seller’s Documentation unless Buyer and Seller agree in writing to the details of the change and any resulting price, schedule or other contractual modifications. This includes any changes or variations necessitated by a change in applicable law occurring after the effective date of this Agreement including these Terms. 17 Intellectual Property Infringement: Buyer has no authorization to make any representation, statement or warranty on behalf of Seller relating to any Goods sold hereunder. Buyer shall indemnify and defend, at its own expense, Seller against claims or liability for U.S. or applicable foreign patent, copyright, trademark or other intellectual property infringement and for product liability arising from the preparation or manufacture of the Goods according to Buyer's specifications or instructions, or from Buyer's unauthorized or improper use of the Goods or part thereof, or from any changes or alterations to the Goods or part thereof made by persons other than Seller, or from the use of the Goods in combination with products not furnished by Seller or from the manufacture or sale or use of Buyer products which incorporate or integrate the Goods. 18 Ownership of Materials: All ideas, concepts, whether patentable or not, devices, inventions, copyrights, improvements or discoveries, designs (including drawings, plans and specifications), estimates, prices, notes, electronic data and other documents or information that are: a) created, prepared, reduced to practice or disclosed by Seller; and/or b) based upon, derived from, or utilize the Confidential Information of Seller, and all related intellectual property rights, shall at all times remain Seller’s property. No right, title or interest in any patents, trademarks, trade names or trade secrets, or in any pattern, drawing or design for any of the Goods or in any other Seller intellectual property right, shall pass or transfer to the Buyer and Seller shall at all times retain ownership rights therein. Notwithstanding the foregoing, Seller grants Buyer a non-exclusive, non-transferable license to use any such material to the extent necessary and solely for Buyer’s use of the Goods purchased by Buyer from Seller hereunder. Buyer shall not disclose any such material to third parties without Seller’s prior written consent. As a condition to Seller’s delivery to Buyer of the Goods, Buyer shall not, directly or indirectly, and shall cause its employees, agents and representatives not to: (i) alter or modify the Goods, (ii) disassemble, decompile or otherwise reverse engineer or analyze the Goods, (iii) remove any product identification or proprietary rights notices, (iv) modify or create derivative works, (v) otherwise take any action contrary to Seller’s rights in the technology and intellectual property relating to the Goods, (vi) assist or ask others to do any of the foregoing. 19 Export: As a condition to Seller’s delivery to Buyer of the Goods, Buyer agrees, with respect to the exportation or resale of the Goods by Buyer, to comply with all requirements of the International Traffic in Arms Regulations ("ITAR") and the Export Administration Regulations ("EAR"), regulations issued thereunder and any subsequent amendments thereto, and all other national, including, but not limited to, European, government laws and regulations on export controls, including laws and regulations pertaining to export licenses, restrictions on export to embargoed countries and restrictions on sales to certain persons and/or entities. Buyer further agrees that the shipment and/or delivery of the Goods by Seller is contingent upon Seller obtaining all required export authorizations, Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 15 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Date: January 6, 2023 Confidential - Company Proprietary Confidential - Company Proprietary licenses, and permits (collectively, “Authorizations”) and Buyer agrees that Seller shall not be liable to Buyer for any failure or delay in the shipment or delivery of the Goods if such Authorizations are delayed, conditioned, denied or not issued by the regulatory or governmental agencies having jurisdiction over such Authorizations. 20 Confidentiality: If Seller discloses or grants Buyer access to any research, development, technical, economic, or other business information or "know-how" of a confidential nature, whether reduced to writing or not, Buyer will not use or disclose any such information to any other person or company at any time, without Seller's prior written consent.. 21 No Waiver: No waiver by Seller of any of the provisions of this Agreement is effective unless explicitly set forth in writing and signed by Seller. Seller's failure to exercise, or to delay in exercising, any right, remedy, power or privilege arising from this Agreement, or to insist on Buyer's strict performance of these Terms shall not operate as or be construed as a waiver by Seller. 22 Force Majeure: Under no circumstances shall the parties have any liability for any breach relating to nonperformance or underperformance caused by extreme weather, natural disaster, fire, accident or other act of God; strike, lock out or other labor shortage or disturbance; lock down, boycott, embargo or tariff; terrorism or act of terrorism, war or war condition or civil disturbance or riot; failure of public or private telecommunications networks; delay of carriers or other industrial, agricultural or transportation disturbance; failure of normal sources of supply; epidemics, pandemics, contagion, disease or quarantine; law, regulation or any act of government; or any other cause beyond with party’s reasonable control. Either party’s performance shall be excused and deemed suspended during the continuation of such event or events and, for a reasonable time thereafter, delayed or adjusted accordingly. 23 No Third-Party Beneficiaries: This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of these Terms. 24 Relationship of the Parties: The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever. 25 Validity: If any provision of this Agreement, the Sales Confirmation or these Terms is held by any competent authority to be invalid or unenforceable in whole or in any part, such provision shall be ineffective, but only to the extent of such invalidity or unenforceability, without invalidating the remainder of such provision nor the other provisions, which shall not be affected. 26 Governing Law: Seller’s Terms and Conditions of Sale and the parties’ agreement for the sale of Services shall be governed by the laws of the State of Montana. 27 Submission to Jurisdiction: Buyer and Seller hereby unconditionally and irrevocably submit to (and waive any objection on the grounds of inconvenient forum or otherwise) the jurisdiction of the Supreme Court of the State of Montana, County of Gallatin or the United States District Court for the Montana, which courts shall have exclusive jurisdiction to adjudicate and determine any suit, action or Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 16 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20 Aftermarket Comprehensive Services Plan Pall Water Proposal No.: OPP1683482 Confidential - Company Proprietary Confidential - Company Proprietary Date: January 6, 2023 proceeding regarding or relating to this Agreement and the purchase and supply of the Goods. A judgment, order or decision of those courts in respect of any such claim or dispute shall be conclusive and may be recognized and enforced by any courts of any state, country or other jurisdiction. 28 Nondiscrimination and Equal Pay: Seller agrees that all hiring by Seller of persons performing this Agreement shall be on the basis of merit and qualifications. Seller will have a policy to provide equal employment opportunity in accordance with all applicable state and federal anti-discrimination laws, regulations, and contracts. Seller will not refuse employment to a person, bar a person from employment, or discriminate against a person in compensation or in a term, condition, or privilege of employment because of race, color, religion, creed, political ideas, sex, age, marital status, national origin, actual or perceived sexual orientation, gender identity, physical or mental disability, marital status or sex distinction. The Contractor shall be subject to and comply with Title VI of the Civil Rights Acts of 1964; Section 140, Title 2, United States Code, and all regulations promulgated thereunder. Seller represents it is, and for the term of this Agreement will be, in compliance with the requirements of the Equal Pay Act of 1963 and Section 39-3-104, MCA (the Montana Equal Pay Act). Seller must report to Buyer any violations of the Montana Equal Pay Act that Seller has been found guilty of within 60 days of such finding for violations occurring during the term of this Agreement. Seller shall require these nondiscrimination terms of its subcontractors providing services under this Agreement. 29 Survival: All payment, confidentiality and indemnity obligations, warranties, limitations of liability, product return, and ownership of materials provisions, together with those sections the survival of which is necessary for the interpretation or enforcement of these Terms, shall continue in full force and effect for the duration stated in such provisions or the applicable statute of limitations. 30 Amendment and Modification: This Agreement may only be amended or modified in a writing which specifically states that it amends this Agreement and is signed by an authorized representative of each party. 31 Pall Water is part of Danaher Corp.’s Environmental & Applied Solutions (“EAS”) segment. Danaher Corp. has announced its intention to separate its EAS segment to create an independent, publicly traded company (the “Transaction”) (see: Danaher Announces Intention to Separate Environmental & Applied Solutions Segment to Create an Independent, Publicly Traded Company - Sep 14, 2022). In connection with the Transaction, the Pall Water assets, including this contract, will be assigned and transferred to Trojan Technologies Corp. or an affiliate thereof (the“Assignment”). Buyer hereby consents to the Transaction and the Assignment of this contract to Trojan Technologies Corp. or an affiliate thereof. Upon assignment of this contract, Trojan Technologies Corp. or an affiliate thereof will have all rights, and be liable for all obligations and responsibilities, under this contract as if the original seller. Pall Water Systems  839 NYS Route 13  Cortland, NY 13045  CSC: #866-475-0115 Page 17 of 17 DocuSign Envelope ID: A164A310-7D1E-4D09-8D72-EF9C50383D20