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HomeMy WebLinkAbout07-16-23 Public Comment - H. Stanley - Solar Panel Permitting Process7/17/23, 12:58 PM about:blank about:blank 1/3 Customer Submission #CS-23-372 Open Created on July 16, 2023 by Hal Stanley Description I would like to make a comment on my experience installing solar panels and system with a contractor. Permits for these systems should be a high priority for a City that claims to want to contribute to helping our Climate Crisis. Instead because of ineiciencies and changing policies and procedures without notification to solar contractors, getting the permit for my system took several months and huge amounts of submit/resubmit time by the contractor with rejections for things previously never required. The process was frustrating for the contractor and myself and meant a 3 month delay with materials purchased and waiting and contractor unable to plan or schedule the project. I find your system of submitting comments extremely frustrating with this silly "Ask Bozeman" app where you can't specifically contact anyone, like the head of the Planning department or even the City Manager to complain in hopes they will take action to improve their departments eiciency and interaction with Contractors. I got a tiny peak into the issues contractors have dealing with the City and its bureaucracy! I would like to know the City employees side of this issue - probably not suicient resources provided by the City Commission, but still not excuse for not making clear the permit requirements and if updating giving contractors notice and time to change permit submittal. Assigned to Mike Maas Collaborator/s None Due By 07/19/2023 Submission Age 1 Day Attachments 0 Messages 0 Internal Notes 0 Tasks 0 Source Internal by Hal Stanley Category Public Comment Department Clerk's Office Customer Name Hal Stanley Customer Email halstanley@me.com Cell Phone - 7/17/23, 12:58 PM about:blank about:blank 2/3 Messages (2) Mike Maas <BozemanMT@customerportal.help>07/16/2023 04:08pm Email Issue # CS-23-372: We've received your feedback! Hello Hal Stanley, Thank you for your feedback (CS-23-372). We're glad you reached out to the City of Bozeman. Your feedback has been received and is being routed to the appropriate City staff! If your feedback requires follow-up please expect an answer within 3 business days. Thank you. Mike Maas Bozeman, MT 121 North Rouse Avenue This email is in reference to issue CS-23-372 (CRM-5G27K661N). In case of any queries, you can respond to this email and we will get back to you as soon as we can. Bozeman, MT 121 North Rouse Avenue , Bozeman, MT 59715 Mike Maas 07/17/2023 12:57pm Email Issue # CS-23-372: We've received your feedback! Good aernoon, Your public comment has been received and will be distributed to the City Commission and appropriate sta for review. While I do not have any information related to the substance of your comment, I would like to clarify that the AskBZN system is not the only method by which you can contact the City. The Community Development Department's Contact Us page also lists the general inquiries phone numbers for both the Building Division (406.582.2375 ext. 1) and the Planning Division (406.582.2260 ext. 5). Additionally, our Community Development Technicians do have a walk-up counter on the second floor of the Sti Professional Building, at 20 E. Olive Street, if you prefer a face-to-face conversation with sta. Thank you, 7/17/23, 12:58 PM about:blank about:blank 3/3 -- Mike Maas, MPA| City Clerk City of Bozeman | 121 N. Rouse Ave. | Bozeman, MT 59715 D: 406.582.2321 | C: 406.599.0804 This email is in reference to issue CS-23-372 (CRM-5G27K661N). In case of any queries, you can respond to this email and we will get back to you as soon as we can. Bozeman, MT 121 North Rouse Avenue , Bozeman, MT 59715 Hello Hal Stanley, Thank you for your feedback (CS-23-372). We're glad you reached out to the City of Bozeman. Your feedback has been received and is being routed to the appropriate City staff! If your feedback requires follow-up please expect an answer within 3 business days. Thank you. Mike Maas Bozeman, MT 121 North Rouse Avenue This email is in reference to issue CS-23-372 (CRM-5G27K661N). In case of any queries, you can respond to this email and we will get back to you as soon as we can. Bozeman, MT 121 North Rouse Avenue , Bozeman, MT 59715