The URL can be used to link to this page

Home My WebLink Aboutscan-SUBMITTALcompressed-Bozeman MT RFP BWC+MVR+IR+DEMS - Utility Associates Inc 1-14-2021 1407Body-Worn Cameras (BWC), In-Car Mobile Video Recorder (MVR), Interview Room Recording Systems and Related Data Management SUBMITTAL Closing Date and Time: January 14, 2021 at 3:00 P.M. MST City of Bozeman 121 N. Rouse, Suite 201 Bozeman, MT 59715 ATTN: Mike Maas, City Clerk (406) 582-2321 agenda@bozeman.net REQUEST FOR PROPOSAL City of Bozeman, Montana Request for Proposals for Body Worn Cameras (BWCs), In-Car Mobile Video Recorder (MVR), Interview Room Recording System and Related Data Management Submittal: One (1) Original submitted via email to: agenda@bozeman.net Table of Contents Before Section 1: Cover Letter ________________________________________________________________________________________________________________________________________________________________________________ PROPOSAL Section 1: Required Forms •Attachment A - Non-Discrimination and Equal Pay Affirmation •Ability to Meet Statutory and Ordinance Requirements Section 2: Company Qualifications and Experience •Contact Information, History, and Customer List •References Section 3: Approach to Services and Capacity to Perform •Project Team and Key Staff, including Staffing Level of Effort by City Staff, •Implementation, Work Plan, Risk and Quality Control, Schedule, Training •Customer Support and Ongoing Service Section 4: Fees Section 5: Approach to Technology and Response to City’s Requirements •Executive Summary, including Innovative and Added-Value Capabilities •Table of Responses to ‘Scope of Services’ Requirements of the City of Bozeman •Flyers - Five Body Cameras ‘Must Haves’; and Five In-Car DVR/Router ‘Must Haves’ •Product Data Sheet for the BodyWornTM Video System, Mounting Guide, BodyWornTM User Guide, SMART HOLSTER™ Activation, CAD Activation •AVaiLWebTM Digital Evidence Management Platform, and SMART REDACTION™ •Product Data Sheet for the RocketIoT™ In-Car Video System, RocketIoT™ Multi- Band Antenna, Smart Waypoint, Rocket™ Locker •RocketIoT™ Interview Room Camera Solution •Utility’s Ultimate Witness™ Dedicated Court Officials Portal •Technical Approach Narrative of the BodyWornTM and RocketIoT™ Solutions _________________________________________________________________________________________________________________________________________________________________________________ Appendix - Procurement Information (for discretionary review) •Summary Sheet: Warranties, Terms & Conditions, Software as a Service (SaaS) Agreement •Summary Sheet: Data Security Documentation •Summary Sheet: Utility CJIS Compliance, and CJIS Compliance in the Cloud •Ability to Interact with Other Technology and Utility’s Technology Roadmap •Utility’s Smart Advanced License Plate Recognition TechnologyTM (ALPRTM) Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 1 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 2 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 3 Amazon Web Services (AWS) City on a Cloud Innovation Challenge Winner 2016, 2017, 2018, 2019 Utility, Inc. has been recognized the past four years by Amazon as a winner of the Amazon Web Services (AWS) City on a Cloud Innovation Challenge for its innovative use of Amazon cloud storage. Recently in 2019, Utility won the Powered by AWS Award. In a case of a school shooting, police and school administrators need to know immediately when a gun- shot happens, where the gun was fired, and what type of gun was fired. Active Shooter Response Technology (ASRT) provides real-time alerts of the location of gun- shots to central dispatch, nearby police and resource of- ficers, and school administrators. ASRT ultrasound anal- ysis distinguishes gunshot ultrasounds from other loud noises. Because ultrasounds do not penetrate hard sur- faces, the specific gunshot location can be known and reported immediately. The AWS Cloud and ASRT ultra- sound waveform artificial intelligence (AI) processing can further identify gunshot signature metadata such as gun type (shotgun, rifle, pistol) and caliber. Police and school administrators can immediately respond. Just as impor- tantly, having ASRT may deter a shooter from assaulting a school. In 2018, Utility was awarded the Partners in Innova- tion Award for it’s cutting-edge police technology. Utility’s BodyWorn and In-Car Video systems integrate audio, video, and tactile A.I. to automate video recording policy rules. Gunshot audio recognition automatically trig- gers recording and smart saves pre-event audio and video whenever a gunshot happens close to an officer. Smart Holsters automatically start recording when a weapon has been pulled. In-Car Video AI automatically captures license plate numbers to support immediate analysis. Utility’s partner agency, Lawrence Police Department (IN) was awarded the Best Practices Award in 2017. Aiming to improve public safety, reduce crime, and build public trust between police and the citizens they serve, the Lawrence Police Department partnered with BodyWorn by Utility to provide Body Worn Camera technology. The proj- ect used AWS for big data storage and analytics. Video and audio recording collected by police officers is instantly, effort- lessly uploaded in a safe, encrypted storage environment. In the previous year, 2016, Utility was presented the Part- ners in Innovation Award for its BodyWorn camera and AVaiLWeb evidence management Solutions. Robert McKeeman, Vice President of Utility said, “Being named as a winner by Amazon Web Services for our innova- tive solutions to solve a government challenge solidifies our work to meet our mission to make police officers’ jobs safer, while protecting Privacy for Police Officers and Citizens, and enabling Police Accountability and Transparency. Through our partnership with Amazon Web Services, we provide our cus- tomers with a very reliable and cost effective video manage- ment and redaction solution.” Utility’s customers can choose to access to Amazon AWS- based e-discovery, e-citation, secure image management, mobile forensics, crime forecasting, major risk event man- agement, public records management, backup, archival and disaster recovery tools on the Amazon AWS Cloud. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 4 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 5 Affirmations by Utility Associates, Inc. Taken from ‘Section IV. RFP Proposal Requirements’: “The written proposal shall, at a minimum, include the following information:” Utility Response: All proposal requirements have been fully documented in the applicable sections of the RFP Response by Utility. The Required Form: Affirmation of Nondiscrimination is provided in ‘Section 1: Required Forms’. For clarity, Utility highlights these specific points below: 4.c. Information on the nature and magnitude of litigation Utility Response: Utility affirms it has had no instances of litigation or preceding whereby, during the past three (3) years, (or current or pending) a court or any administrative agency has found fault, held proceedings or rules against Utility in any matter related to the professional activities of Utility. 8. Availability of financial and operating resources as required to complete the work. Utility Response: Utility affirms it has the financial and operational capability and resources as required to complete the work. Utility has provided a full implementation, staffing and training plan in Section3: Approach to Services and Capacity to Perform. Utility pledges to work with the City to provide sufficient additional information to complete its evaluation as necessary. 10.Ability to meet statutory and ordinance requirements Utility Response: Utility affirms it has the ability to and will comply to meet all applicable statutory and ordinance requirements necessary for the completion of this project. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 6 Section 2 – Company Qualifications and Experience Contact Information, History, and Customer List Contact Information and Company Location: Utility is a Delaware Corporation incorporated in 2000 with Headquarters in Decatur, Georgia, in Metropolitan Atlanta. Utility Associates, Inc. Global Headquarters: 250 East Ponce De Leon Avenue, Suite 700 Decatur, Georgia 30030 404-816-0300 general office 404-795-0525 fax www.utility.com www.bodyworn.com Contract Approval: Michael Nark, President and CEO, mnark@utility.com 404-816-0300 Business Manager: Clay Campbell, Retired Sworn Officer, Business Manager ccampbell@utility.com, 832-953-9849 Support Manager: Dahlia Blake, Customer Support Specialist dblake@utility.com Repair and Maintenance: Samson Aberra, Support Manager saberra@utility.com Names and roles of other key staff to be assigned to the City of Bozeman are provided in Section 3: Approach to Services - Project Team. Company History: Utility Associates, Inc. is a vertically integrated US manufacturer and supplier of software solutions, body worn camera, digital in-vehicle cameras, advanced license plate readers, interview camera systems, mobile routers, mobile digital multi-media evidence management systems, and situational awareness software solutions for the law enforcement community, transportation agencies, and utilities. Utility’s digital video recording software is the proven result of 10+ years of development and deployment in thousands of patrol car video recording systems around the US. With over 50,000 devices deployed, Utility has worked with many progressive first responders, transit agencies and utilities to incorporate industry best practices to help Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 7 City of Lawrence (IN) Police Department City of Benton (AR) Police Department solve critical legal evidence capture and field situational awareness management challenges. We support a base of over 200+ client agencies spanning small 5-unit installations to multi-precinct fleets with hundreds of vehicles and hundreds of officers. West Virginia State Police, Indianapolis Metropolitan Police Department, and St Louis County MO Police Department recently deployed Utility’s BodyWornTM and RocketIoTTM solutions. Utility hardware and software is designed, developed, manufactured, packaged, and shipped at our state-of the-art Headquarters location in Decatur, Georgia, within Metropolitan Atlanta. Utility has more than 80 employees, based in the continental US in all time zones dedicated to our BodyWornTM and RocketIoTTM video solutions. Utility solutions are US FBI CJIS compliant, and Utility maintains state-of-the-art security. Utility owns key US Patents for video recording systems, including: • 6,831,556 – Composite Mobile Digital Information System • 7,768,548 – Mobile Digital Video Recording System • 8,781,475 – System for Switching between Cellular Networks • 9,246,898 – Method for Securely Distributing Legal Evidence • 9,282,495 – Method and Device for Switching between Cellular Networks Many vendors outsource engineering, software development and support, and/or manufacturing offshore. By contrast, Utility’s control of the design, development, manufacturing and customer support experience through our in-house team of professionals allows us to provide a secure, reliable solution, and eliminate an 8,000 miles supply chain, while rapidly innovating and responding to our customer’s needs As a video firm, we provide the City of Bozeman with two examples of successful recent BodyWornTM and RocketIoTTM in-car video projects, at these video links: Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 8 Notable Utility customers include: State of North Carolina Statewide Contract State of South Carolina Statewide Contract State of Florida Highway Patrol West Virginia State Police Indianapolis IN Metro Police Department Hendricks County IN Sheriff’s Office Porter County IN Sheriff’s Office Evansville IN Police Department Lawrence IN Police Department West Lafayette IN Police Department South Bend IN Police Department Alpharetta GA Police Department Marietta GA Police and Fire Departments Clayton County GA Police Department Cobb County GA Police Department DeKalb County GA Police Department Fulton County GA Police Department Boca Raton FL Police Department Osceola County FL Sheriff’s Office Biloxi MS Police Department Nampa ID Police Department Washington County OR Sheriff’s Office Jefferson County CO Sheriff’s Office Colorado Springs CO Police Department Louisville CO Police Department Weld County CO Sheriff’s Office El Paso County CO Sheriff’s Office St Louis County MO Police Department Hobbs NM Police Department City of St Louis MO Police Department Benton AR Police Department Olmsted County MN Sheriff’s Office Arlington TX Police Department Port Arthur TX Police Department Gulfport MS Police Department North Las Vegas NV Police Department Henderson NV Police Department Yuma County AZ Sheriff’s Office El Segundo CA Police Department Torrance CA Police Department Utility solutions are Country of Origin USA, manufactured in the USA. • Utility is committed to supporting the USA through the Buy American Act and the American Recovery Reinvestment Act, to which all Utility solutions are Compliant. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 9 References and Relevant Experience for Utility Associates, Inc. Utility Associates, Inc. supports a base of over 200+ client agencies, including law enforcement agencies, with mobile video body worn cameras and in-car cameras. With over 50,000 devices deployed, Utility serves Departments that have hundreds of sworn officers, and multi-precinct fleets with many hundreds of vehicles and cameras. Examples include: • Indianapolis Metro (IN) Police Department (1110+ sworn officers) • St. Louis County (MO) Police Department (1015+ sworn officers) • DeKalb County (GA) Police Department (860+ sworn officers) • City of Colorado Springs (CO) Police Department (700+ sworn officers) • City of Arlington (TX) Police Department (617+ sworn officers) NOTE: Utility affirms it has had no instances of litigation or preceding whereby, during the past three (3) years, (or current or pending) a court or any administrative agency has found fault, held proceedings or rules against Utility in any matter related to the professional activities of Utility. References for BodyWornTM and RocketIoTTM Video Solutions Project Owner/Organization Name: City of Nampa (ID) Police Department Project Address: 820 2nd Street South, Nampa, ID 83651 Name and Title Principal Contact: Lieutenant Don Peck Principal Contact Phone: 208.468.5605 Principal Contact Email: peckd@cityofnampa.us Company Website URL: http://id-nampa.civicplus.com/588/Police Since: 2016 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 102 units BodyWorn TM cameras system for officers in 2016; Installation of Interview Room camera systems. Installation of 49 mobile RocketIoT TM in-car router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Washington County (OR) Sheriff’s Office Project Address: 215 SW Adams Street, Hillsboro, OR 97123 Name and Title Principal Contact: Chief Al Roque Principal Contact Phone: 503.359.1881 Principal Contact Email: Al_Roque@co.washington.or.us Company Website URL: https://www.co.washington.or.us/sheriff/ Since: 2017, expanded in 2020, and ongoing. Brief Description of the Project Scope of this Contract: Expanded deployment of 180 additional BodyWornTM and 99 RocketIoTTM in-vehicle router/DVR units in 2020. Initial deployment of 35 units BodyWornTM camera system and Installation of 30 RocketIoTTM in-vehicle router/DVR units in 2017, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 10 Project Owner/Organization Name: Lawrence (IN) Police Department Project Address: 901 E. 59th St., Lawrence, IN 46216 Name and Title Principal Contact: Mark Osborn, Investigation Commander Principal Contact Phone: 317.457.1577 Principal Contact Email: mosborn@cityoflawrence.org Company Website URL: http://www.cityoflawrence.org/police Since: 2016 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 44 units BodyWorn TM camera system. Installation of Interview Room camera systems. Installation of 40 RocketIoT TM in-vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: City of Louisville (CO) Police Department Project Address: 992 West Appia Way, Louisville, CO 80027 Name and Title Principal Contact: Chief Dave Hayes Principal Contact Phone: 303.335.4633 Principal Contact Email: dhayes@LouisvilleCo.gov Company Website URL: https://www.louisvilleco.gov/local-government/government/departments/police Since: 2019 and ongoing. Brief Description of the Project Scope of this Contract: Initial deployment of 42 units of BodyWornTM camera system, with deployment of 30 RocketIoTTM in- vehicle router/ communication units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Hobbs (NM) Police Department Project Address: 300 N Turner Street, Hobbs, NM 88240 Name and Title Principal Contact: Captain Michael Walker Principal Contact Phone: 575.391.2638 Principal Contact Email: mwalker@hobbsnm.org Company Website URL: http://www.hobbspd.com/ Since: 2017 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 121 units BodyWorn TM camera system, with deployment of 90 ruggedized vehicle- mount mobile RocketIoTTM in-vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Arlington (TX) Police Department Project Address: 620 West Division Street, Arlington, TX 76011 Name and Title Principal Contact: Brett Dove, Research & Development Mgr Principal Contact Phone: 817.459.5617 Principal Contact Email: brett.dove@arlingtontx.gov Company Website URL: https://www.arlingtontx.gov/city_hall/departments/police Since: 2017 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 600 units of BodyWornTM camera system. Installation of Interview Room camera systems. deployment of 200 RocketIoTTM in-vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 11 Project Owner/Organization Name: Torrance (CA) Police Department Project Address: 3300 Civic Center Drive, Torrance, CA 90503 Name and Title Principal Contact: Captain Mark Athan Principal Contact Phone: 310.415.2178 Principal Contact Email: mathan@torranceca.gov Company Website URL: https://www.torranceca.gov/our-city/police Since: 2017 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 226 units BodyWornTM camera system, with Installation of 66 RocketIoTTM in-car router/DVR units with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Colorado Springs (CO) Police Department Project Address: 705 S Nevada Ave., Colorado Springs, CO 80903 Name and Title Principal Contact: Commander James (Pat) Rigdon Principal Contact Phone: 719.444.7759 Principal Contact Email: rigdonja@ci.colospgs.co.us Company Website URL: https://cspd.coloradosprings.gov/ Since: 2015 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 500+ units BodyWornTM camera system, with Installation of 270 RocketIoTTM in- vehicle router/communicaitons units and 6 RocketIoTTM in-car DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Henderson (NV) Police Department Project Address: P.O. Box 95050, Henderson, NV 89009-5050 Name and Title Principal Contact: Deputy Chief Mike Denning Principal Contact Phone: 702.521.3960 Principal Contact Email: michael.denning@cityofhenderson.com Company Website URL: http://www.cityofhenderson.com/police/home Since: 2018 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 325 units BodyWornTM camera system, with integrated deployment of 17 ruggedized vehicle-mount mobile router RocketIoTTM in-vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Jefferson County (CO) Sheriff’s Office Project Address: 200 Jefferson County Parkway, Golden, CO 80419 Name and Title Principal Contact: Matt Jackson, Project Manager Principal Contact Phone: 303.886.8738 Principal Contact Email: mjackson@jeffco.us Company Website URL: https://www.jeffco.us/sheriff Since: 2017 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 196 units of BodyWornTM camera system, with deployment of 35 RocketIoTTM in- vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 12 Project Owner/Organization Name: Weld County (CO) Sheriff’s Office Project Address: 1950 O Street, Greeley, CO 80631 Name and Title Principal Contact: Lt. Kevin Halloran Principal Contact Phone: 970.356.4015 Principal Contact Email: khalloran@co.weld.co.us Company Website URL: https://www.weldsheriff.com Since: 2019 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 83 units of BodyWornTM camera system, with deployment of 66 RocketIoTTM in- vehicle router/communication units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Laredo (TX) Police Department Project Address: 4712 Maher Avenue Laredo, TX 78041 Name and Title Principal Contact: Robert Herrera, MIS Liaison Officer Principal Contact Phone: 956.795.3123 Principal Contact Email: rherrera@ci.laredo.tx.us Company Website URL: http://laredopd.com/ Since: 2017 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 83 units BodyWornTM camera system, with Installation of 63 RocketIoTTM in-car video systems. Also Installation of 100 ruggedized vehicle-mount mobile router RocketsTM with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: Indianapolis (IN) Metropolitan Police Department Project Address: 50 N. Alabama Street, Indianapolis, IN 46204 Name and Title Principal Contact: Chris Bailey, Assistant Chief Principal Contact Phone: 317.605.9058 Principal Contact Email: chris.bailey@indy.gov Company Website URL: https://www.indy.gov/agency/indianapolis-metropolitan-police- department Since: 2020 and ongoing. Brief Description of the Project Scope of this Contract: Deployment of 1,110 units BodyWornTM camera system, and initial Installation of 213 RocketIoTTM in-vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Project Owner/Organization Name: St Louis County (MO) Police Department Project Address: 7900 Forsyth Boulevard, Clayton, MO 63105 Name and Title Principal Contact: Michael Clinton, SPO Principal Contact Phone: 314.659.0482 Principal Contact Email: mclinton@stlouisco.com Company Website URL: https://www.stlouiscountypolice.com Since: 2019 and ongoing. Brief Description of the Project Scope of this Contract: Initial deployment of 450+ units BodyWorn TM camera system, with Installation of 350 RocketIoTTM in- vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the AVaiLWebTM digital evidence management platform. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 13 Section 3: Approach to Services and Capacity to Perform Project Team and Key Staff for the City of Bozeman, including, and Staffing Level of Effort by City A successful, seamless implementation is vital for Utility to build lasting customer partnerships. The Customer Success Team will be led by Utility’s Clay Campbell (Sworn Officer, Retired), with direct contact and interaction on this project to ensure the system is meeting expectations. He will manage the City of Bozeman relationship and focus key staff to ensure that your needs will be our top priority. Customer Operations, the Project Management Team and the Implementation Team, will execute system implementation, dedicated, from start to finish, to the success of the deployment of the mobile video system for the City. We propose Claude Poux as our designated Project Manager for this project. Claude Poux has more than nine years of experience in project and program management. He will be responsible for adhering to scheduling deadlines and overall management of the project, with experience on recent projects similar to the City’s envisioned project. His background demonstrates his ability to keenly manage and solve applied technology problems. Utility’s Senior Field Engineer Ricky Vaugh is a Certified Dell Systems Expert, a Certified Microsoft Expert (Network Administrator, Windows XP, Server, Messaging) with more than 25 years of experience. He will lead the Implementation Team responsible for the initial configuration and project setup. This team will initially work with both your sworn and technology staff to ensure proper configuration and then will direct the training sessions with officers and support staff. Training for this project will be led by Michael Freeman. Michael has formal classroom instructor training and relevant experience with Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 14 the software and hardware, a thorough knowledge of the material covered in the courses. He has mastery of the training manuals, system documentation tools, and training aids, is highly competent, and is able to work independently of outside support to accomplish the City’s goals and objectives. Staffing Level of Effort by City and the Bozeman Police Department Staff Utility’s hardware and software is intentionally designed for ease of use, with highly reliable, intuitive technology and software. Utility’s solutions were engineered and designed to simplify a law enforcement officer’s interface with her/his in-car and body- worn camera technology. After project implementation with our skilled support staff, your currently in-place IT staff will be able to administer BodyWornTM and RocketIoTTM without a substantially larger workload. In fact, Utility’s industry leading SMART REDACTIONTM software reduces the workload of law enforcement agency video camera support staff by automating the redaction process for Freedom of Information Act (FOIA) requests and other public inquiries. The goal of Utility’s deployment and customer support teams is to ensure that the workload for City and Department staff is minimal when installing and maintaining our BodyWornTM and RocketIoTTM in-camera and interview room camera systems. During implementation, the Utility team will need the assistance of the City project manager (PM), a sworn key policy individual from the BPD, BPD trainers, and a representative from IT Support and Building Services. The Project Manager will be our main point of contact throughout the implementation and will help our team to coordinate with the appropriate City staff. Roles and Responsibilities: City of Bozeman and Bozeman Police Department Key Staff Name Role in Service Involvement/Specific Responsibilities Time Estm TBD by City Project Manager Bozeman BWC & MVR Systems PM 25% TBD by City IT Support Bozeman IT Project Leadership 15% TBD by City Video Use Policy Official (Sworn) Police Department Admin Oversight 15% TBD by City Trainers Police Department Trainer 15% Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 15 Typically, the BPD body-worn and in-car cameras project lead also serves as the PM, as the most important qualifications are expertise and knowledge of internal BPD personnel, and staff and vehicle scheduling. Utility’s field engineer will interface with your IT staff to make sure that our system is properly integrated with your network. Our staff will assist in any aspect related to our system, so your IT staff just needs a firm grasp of how your network is set up. If any network hardware is needed, we may work with your Building Services department to run cabling to an exterior wall and will need someone with the authority to sign off on that change. We will conduct ‘train the trainer’ classes that will allow your staff to train the officers and then provide re-training if necessary. The only prerequisite requirement to be a trainer is knowledge of how to use a smartphone-type device. Utility will subsequently train to make sure the trainers are comfortable passing along their knowledge to other officers. During the initial installation we will need to work with the City PM on a full-time basis. The trainers will be more heavily involved at the beginning and should anticipate spending 20 hours receiving training and then giving training classes. After the initial installation, the PM will be minimally involved in the project. IT support will be needed on call, but should not expect to devote much more time, certainly not more than 5% of their time each week. Building Services will not be needed after the initial deployment. Trainers will be used, as needed, to train new employees and to conduct re- training classes. Upon the completion of the implementation, Utility’s US based technical support engineers are available 24/7/365 to support your staff. City staff will be able to keep things running smoothly with this arrangement, since the operations require only general IT knowledge and no specialized skills. The technical system functionality is fully managed by our software engineers to ensure that it will always be up to date for all of our customers on our Cloud-based platform. System upgrades are all done over-the-air (OTA) and after we push an upgrade, the individual officer can choose to install it when he/she is ready. This is a very easy process that usually takes less than a minute to accomplish. This is a great habit to get into at the start of every shift. This is covered in training and each user should feel comfortable installing upgrades when he/she sees that updates are available. Upgrades are deployed about once a month and staff should anticipate very little work dedicated to each one. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 16 Section 3: Approach to Services and Capacity to Perform Implementation, Work Plan, Training, and Ongoing Support and Customer Service Once the purchase order is received, a project charter document will be prepared, which will define scope of work and responsibilities. The “Who, What, Where, When, How, and Why” of the contracted scope of work will be identified. The exact installation/ deployment schedule will be determined during Phase 1: Finalize Project Charter. Typical BodyWornTM implementation will consist of five (5) phases: 1.Finalize project charter based upon project purchase order 2.Approved departmental procedural policy is implemented and in-place 3.Deployment and training location set up and trainer scheduling 4.Mobile device and uniform carrier distribution in conjunction with training 5.Software training for admin staff and procedural acceptance of officers Typically, RocketIoTTM car camera system installation projects will include six (6) phases: 1.Finalize Project Charter based upon Project Purchase Order 2.Installation Location Setup and Install Crew Scheduling and Training 3.Test Installation 4.Test Installation Validation and Acceptance Testing 5.Fleet installation 6.Installation Location close-out Interview Room fixed-mount camera system installation projects are typically scheduled following BodyWornTM camera implementation, since the interview room cameras are interoperable with BodyWornTM, but is not dependent upon the BodyWornTM schedule. Utility’s implementation is a step-by-step process from Project Kick-off to the Final Hand-Off, including Implementation, Training of all categories of relevant City and Bozeman Police Department (BPD) staff, Trouble Shooting / Support Escalation, Device Training, and AVaiLWebTM training. The process is engineered and managed to track delivery, control costs and maintain performance over the term of the implementation. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 17 Step 1: Sales Handoff to Operations o Internal kickoff meeting conducted in a standardized checklist agenda format by the Utility’s Deployment/ Installation PM (Claude Poux) who has been assigned deployment responsibility for the Bozeman Body Worn Camera and Mobile Video Recorder and Interview Room Recording Systems project. Step 2: Kickoff Call with Customer o External kickoff between Utility PM, and the City’s deployment project manager as per the functions as listed here: § Project Manager § IT lead for mobile vehicle camera systems § IT lead for network architecture § Uniform manager § Fleet manager § Building manager (access for access points, and interview rooms) § Training manager o The following activities are also scheduled during the Kickoff Call with the City: § Site visit and site visit review § Uniform/ carrier measurements and ordering § CAD integration coordination Step 3: Uniform Deployment /Modification (as needed) Sub-steps 1-6: o Upon completion of the Kickoff Call with the City, a workflow of four major milestones for uniform integration is initiated. These six milestones are executed in parallel to the remainder of the Utility workflow: § Uniform measurements will be/have been taken § Uniforms are will be/have been ordered § Uniforms will be/have been shipped to the modifying agent § Uniforms have been received by the modifying agent § Modified uniforms have been shipped to the customer § Modified uniforms have been received by the customer Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 18 Step 4: Training On-line and On-site o The Utility trainer assigned to the City will work with your operations and training staff to construct a training plan that meets your department’s needs. o On-line training is typically conducted in a webinar format. o On-site training is typically conducted during the first week of installations at the customer’s site and in a classroom setting. Step 5: Site Visit (as described above). Step 6: Site Visit Review. o This is a follow up conference call between the Utility senior field engineer and the customer regarding the site visit findings. Step 7: Status Meeting(s) o These are the final status meetings confirming the shipment of hardware to the customer’s location, installation schedule for in-car camera solutions, installation schedule for interview rooms, and training schedule for all uniformed officers. o We will conduct this meeting as many times as necessary to ensure that all responsibilities (that of Utility and the City) are in synch and reconciled before commencing with the deployment of hardware, engineers, and/or trainers. Step 8: Configuration and Ship Date o This is the date all hardware and software systems undergo final configuration and shipped to the customer’s location. Step 9: Installation (example only) – o This is the date the Utility field engineers begin installing hardware on vehicles that require car cameras. o Utility field engineers begin installing fixed-mount camera interview room systems o On-site training for administrators and officers typically occurs during the first week of installations o Video download access points, also known as Smart Waypoints, are typically installed the first week of installations Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 19 Step 10: Customer Sustainment Operations The above outline describes Utility’s Project Management and Deployment Plans for all RocketIoTTM in-car camera installations and BodyWornTM system deployment. The Communications Plan captures both meetings held between the Utility operations team and the City’s deployment team, as well as all of the decentralized communications held between Utility and the customer throughout the planning and execution of the deployment. To summarize, these include: o Step 1: Kickoff Call with Customer o Step 2: CAD integration coordination as required o Step 3: Various uniform coordination with your uniform/quartermaster managers o Step 4: Various training interactions with your operations and training staff in planning for the on-line and on-site training events o Step 5 & 6: Site Visit and the Site Visit Review which is conducted at your department and in person o Step 7: The various Pre-Deployment Status Meetings required to finalize all installation and training dates before installations are executed. The technical system functionality is fully managed by our software engineers to ensure that it will always be up to date for all of our customers on our cloud-based platform. System upgrades are all done over-the-air (OTA), and after we push an upgrade, the individual officer can choose to install it when he/she is ready. Upgrades are deployed about once a month and staff should anticipate very little work dedicated to each one. Configuration Management During the initial deployment, the Utility implementation team works with the City’s IT staff to set up the initial configurations of the AVaiLWebTM video management system platform, BodyWornTM and RocketIoTTM car camera and interview room camera systems, which are assigned by the City’s system administrators through AVaiLWebTM. Thereafter, BodyWornTM and RocketIoTTM automatically download any new configuration updates upon start-up, and every five (5) hours starting at GMT midnight. This process occurs Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 20 behind-the-scenes, without the need for user interaction by officers or City IT personnel. As such, there is minimal configuration management needed after the initial configurations have been assigned. Managing Risk Through Deployment Workflow Utility’s implementation process is comprehensive and accommodate measures to manage project risk to ensure success, whatever the devices, or extent of the desired purchased systems. In fact, the City can benefit from the lessons learned by Utility over hundreds of installations. Utility has learned that by defining a joint project workflow to manage the implementation process mitigates many risks. This Deployment Workflow is a feature of our Project Management process, where we define 3 ‘swim lanes’ (Utility, customer, and joint), and show (for each stakeholder) where the deployment process transitions across each stakeholder's lane of responsibility and where stakeholder interdependencies exist as throughout the deployment. The Deployment Workflow is initially introduced to the client at an early stage (in Phase 1: Project Charter) and progress reviewed at each interaction and milestone throughout the lifecycle of the deployment. By publishing the Deployment Workflow, Utility and the City can improve communication, manage expectations, and eliminate unnecessary implementation risks in order to dramatically improve efficiency, cost effectiveness and overall project outcomes. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 21 Quality Control Plan Utility maintains and manages a Quality Control Plan to manage the flow of the Project Plan and Deliverables to ensure the efficiency and effectiveness of hardware and software video management and storage. Key to tracking delivery, control costs and maintain performance over the term of the implementation is careful planning. Project execution, design of a detailed Project Plan in partnership with the City, and our joint experience and knowledge are key to success. Quality Control planning enables the Team to establish and successfully achieve Milestones, to manage Critical Success Factors, to manage and complete Deliverables, and to constantly communicate any assumptions that could affect a successful result. Milestones for BodyWornTM Deployment • Contract Purchase Order Received • Project Charter with Implementation Schedule published • BodyWornTM deployment location Set-up Complete • BodyWornTM Team Training completed • Properly measured and fitted Device Carriers are received • Test BodyWornTM Deployment Completed and Tested • Implementation Kickoff • Final BodyWornTM Deployment Completed • Implementation Location Closeout Completed Critical Success Factors for BodyWornTM Deployment • Project Charter Published • Implementation Procedures and Checklist are practical • Implementation Team has appropriate installation skills • Implementation Team is trained in approved Installation Procedures • BodyWornTM Deployment Team is prepared with approved Devices/ Carriers • BodyWornTM Deployment locations are suitable rooms for group training • BodyWornTM units are delivered to the Deployment Location(s) on schedule • Implementation and Acceptance Test Procedures are followed Assumptions for BodyWornTM Deployment • Suitable rooms for group training/ distribution of BodyWornTM units provided • Staff have the requisite skills and training to properly install modems and deploy BodyWornTM devices within the budgeted installation time. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 22 Milestones for RocketIoTTM In-Car Camera System Installation • Contract Purchase Order received • Project Charter with Implementation Schedule published • Properly configured and activated SIM cards are received • RocketIoTTM Installation location determined • Installation Team Training completed, if required • Test Installation Completed and signed off on • Implementation Kickoff • Weekly Installation Status Reports published • Final Vehicle Install completed • Implementation Location Closeout completed Critical Success Factors for RocketIoTTM In-Car Camera System Installation • Project Charter published • SIM cards are delivered on schedule, are activated, and have been properly provisioned by the cellular carrier • Installation Procedures and Checklist are provided • Installation Team has appropriate installation skills • Installation Team is trained in approved Installation Procedures • Installation locations are covered with adequate heat and power • Vehicles are delivered to the Installation Location(s) on schedule • Installation and Acceptance Test Procedures are followed Assumptions for RocketIoTTM In-Car Camera Installation • City provides adequate covered Installation location(s) so that installation work can be completed during inclement weather within the allotted time • SIM cards delivered on schedule, activated, properly provisioned by carrier. • Vehicles are reasonably clean and installation crews have access to vehicle areas necessary to install antennas and Rocket Lockers. Assumptions for Installation Location for RocketIoTTM In-Car Camera System • Utility’s field engineers will perform in-car camera system installation. Assumptions for RocketIoTTM Interview Room Cameras Installation • City provides access to the Installation location(s) so that installation work can be completed during the scheduled and allotted time Assumptions for Installation Location for RocketIoTTM Interview System • Utility’s field engineers will perform interview room system installation. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 23 Project Timeline At Notice to Proceed, Utility will begin planning with the City, and schedule delivery of the proposed order of 60 BodyWornTM devices, and 24 RocketIoTTM car camera DVR/router systems, 7 Interview Room systems (with two cameras each), and 1 Smart WaypointTM. From the City’s responses to vendors’ Questions and Answers, we assume for purposes of illustration a Contract Award in July 2021. Planning will occur in July 2021, with BodyWornTM deployment and training in August and September 2021. RocketIoTTM in- car camera installation also is assumed to begin in early September 2021 and completed by October 1, 2021. By those assumptions, the body camera system deployment, and in-car and interview room camera system installations will be complete within 60 days, by the beginning of October 2021. The actual rate of installation (completion of configuration, integration, testing, and final system acceptance) is based upon training and Department implementation schedules. An enlargement of this Gantt chart is provided on the next page. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 24 Illustrative Timeline & Work Breakdown Structure for City of Bozeman MT for BodyWornTM, RocketIoTTM MVR & Interview Room Systems Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 25 The BodyWornTM deployment schedule is dependent upon the City’s recording policy being in-place, availability of officers, and defined, designated locations for training and implementation. It is also dependent upon whether the department chooses Utility to perform scheduling of officer fitting/ measurement and ordering of BodyWornTM carrier system, or the City chooses an existing approved uniform vendor to provide this function. Utility will work with an approved departmental uniform vendor to ensure the necessary modifications that are required, if any, comply with City of Bozeman procurement. It is important to note that Utility has established relationships with most major uniform manufacturers, like Blauer, Elbeco, and Flying Cross, and Galls, that support the BodyWornTM integrated solution. Typically, the installation schedule of RocketIoTTM car camera units is dependent upon the availability Utility installers for training and upfit, availability of service area for install, and availability of Department vehicles for install. The installation schedule of Smart WaypointsTM and the Interview Room cameras system is dependent upon the availability of the building for install, and availability of City and Police Department building officials. The RocketIoTTM car camera and BodyWornTM implementations guided by this Project Plan and Illustrative Timeline are all-inclusive. They include technical support and assistance devices, networking equipment, video uploading, charging, connectivity, system software and upgrades, and video retrieval software and procedures. The technical system functionality is fully managed by our software engineers to ensure that it will always be up to date for all of our customers on our Cloud-based platform. All system upgrades are all done over-the-air (OTA), without requiring officer effort. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 26 Training Plan A list of typical coursework and a brief description of all course content and documentation for Training is provided at the end of this Section. Training Overview Utility uses a train-the-trainer model. We provide a Training Leader, a technical Field Engineer, and trainers to train your internal staff. We both distribute hardware and give in-depth, face-to-face training classes on using the hardware and software. We propose a hands-on approach to training to ensure all respective individuals have complete understanding and are comfortable with using and training on the system. Technical support staff will receive their own training session and will cover troubleshooting, back end system navigation and redaction, training for reporting and reviewing activity logs, and for producing scheduled reports. This course is designed to prepare officers in the proper use of Utility’s BodyWornTM, RocketIoTTM in-car system, and Interview Room camera system, and the AVaiLWebTM evidence management system. Officers will receive hands on training using these products and will complete several tasks showing sufficient proficiency on all topics discussed with follow-up training remotely when/if needed. AVaiLWebTM is role and permission based, and it is recommended that the trainee attend the correctly assigned training per role. Overlap may occur for higher-level roles. Each role described is simply a default, which can be adjusted for the Department’s specific needs. Train the Trainer (2-3 hours) The role will be based on a three-part series of trainings designed to introduce the trainees to the devices, and AVaiLWebTM. Our aim is to aid the department in becoming self- sufficient in their future training sessions by building out a team of internal Trainers. Inside of AVaiLWebTM, internal Trainers will have the permissions of an Admin or Supervisor. All software and hardware capabilities specified for implementation by the department will be focused on during this training. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 27 Officer (2-3 hours) Inside of AVaiLWebTM, the Officer role will have access to Live and Media tabs. Other privileges being able to add notes, classifications, and view their own videos. For training their main focus will be the following; recording evidence, managing their evidence. Evidence (2-3 hours) Inside of AVaiLWebTM, the Evidence Custodian role will be able to search all media. They typically will be responsible for exporting, and redacting media. These actions will be dependent on Department need. Detective or Investigator (2-3 hours) Inside of AVaiLWebTM, Investigators will have limited access to live view; here they will solely be able to create Geofences and Action Zones. As it relates to media, they will be able to search their own, and selected types. They will however be unable to restrict media, seal media, or override upload policy. System Admin (2-3 hours) Inside of AVaiLWebTM, the System Admin will have access to all tabs. The individuals selected for this role typically are project leads, and they will need to assist with any future troubleshooting. This role is also reserved for the highest-ranking officer. IT Admin (2-3 hours) Inside of AVaiLWebTM, the IT Admin will have no access to Live or Media tabs. Their main tasks will be to manage configuration/system settings, and running requested reports based on Department need. Police Admin (2-3 hours) Inside of AVaiLWebTM, Police Admin will have access to everything under their designated group, but will be prohibited from editing configurations, or system settings. Dispatch (1 hour) Inside of AVaiLWebTM, Dispatchers will have access solely to the Live tab, able to view officer real-time locations, send messages (BOLO, Silver, Amber Alerts) and monitor Geo-fences/Action Zones. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 28 Supervisor (2-3 hours) Inside of AVaiLWebTM, Command Staff will have access to all tabs, however inside of the Admin tab, they will only have access to “Role Management” Command Staff (2-3 hours) Inside of AVaiLWebTM, Command Staff will have access to all tabs, however inside of the Admin tab, they will only have access to “Role Management” In-Car Camera System Training (30 min) Any officer who has an in-car camera system installed will also be trained on the Web Interface or Tablet of the in-car camera system with connection to the RocketIoTTM , in addition to the officer training. Interview Room Camera System Training (30 min) Any officer identified and designed by the Department will also be trained on the interview room camera system. The interview room camera system is integrated and interoperable with the BodyWorn cameras, and both use the same AVaiLWeb digital evidence management system. As such, the training for AVaiLWeb has essentially trained officers in the system, and interview room training focuses on their interaction with the hardware and its operation related to the process of interrogation in the room. Template for Training This course is designed to prepare officers in the proper use of Utility’s RocketIoTTM and the AVaiLWebTM Evidence Management System. During the course of instruction, officers will receive hands on training using these products and will complete several tasks showing sufficient proficiency on all topics discussed. A follow-up training can occur remotely when/if needed. Training is on-site, in-person, and online and interactive. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 29 Course Objective: As a result of this session, participants should be able to perform the following tasks: §Manage BodyWornTM device evidence §Manage AVaiLWebTM media evidence §Manage RocketIoTTM in-car camera video device evidence, and interface §Manage Interview Room camera video device evidence, and interface §List all recording prompts and policies Course Delivery Method: Delivery method for this process will be a training PowerPoint. Reference Guides include: §Utility BodyWornTM user guide §Utility BodyWornTM training videos §Utility Topology video §Utility RocketIoTTM user guide §Utility RocketIoTTM Interview Room user guide Needed Materials: Each officer will be required to have a computer with internet access, a department issued email address, and the RocketIoTTM wireless microphone device. §Laptop, BodyWornTM Bundle, RocketIoTTM Example Schedule Start End Title Estm. Time 9:00 9:30 Gathering Activity & Policy Discussion 30 mins 9:30 10:30 BodyWornTM Bundle 1 hr 10:30 12:30 AVaiLTM Web 2 hrs 12:30 1:00 RocketIoTTM Mobile Video Recording System 30 min 1:00 1:30 Interview Room Recording System 30 min Prerequisites for On-Site Training: 1.The BodyWornTM devices will need to connect to a Wi-Fi access point designated for training. o This access point cannot require the devices to go to a web browser portal to register, since the BodyWornTM device is locked down and cannot access a web browser. Notify the trainer If an Access Point cannot be provided. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 30 2.Please provide a method to display training materials 3. Please have your IT team update laptops with Google Chrome, and the latest Adobe Flash Player. o Once all training is complete, we will need to have a shortcut to AVaiLWebTM placed on the MDC’s. 4. Participants who will be receiving a BodyWorn TM device will need to bring their designated BodyWornTM outer carrier. Customer Support and Ongoing Customer Service Utility understands the technical and logistics requirements of this installation project. Utility will deliver an extraordinarily high degree of customer service to the Bozeman Police Department. Utility has more than 80 employees, all based in the US, and dedicated to our BodyWornTM, RocketIoTTM in-car camera video and RocketIoTTM interview room camera solutions. All technology, administrative, and management staff are located at Utility’s Headquarters in Decatur, Georgia in Metropolitan Atlanta. Utility has field engineers based across the US. Utility provides 24/7/365, phone based technical support. During Utility’s training implementation, we will include all designated agency Supervisory personnel, Uniformed Line officers and Specialized units. An estimate of four (4) hours training is typical for each end user and supervisor to be involved with the body worn and in-car systems. Utility trains the trainer(s) at the Department. Done during deployment, this establishes the key administrator group and SMEs within the Department for 95% of the support related requests that will arise through normal operation. Utility Support is always available, 24/7/365 for whatever support related technical questions may not be serviceable by internal means. Utility provides on-site, within 48 to 72 hours, at no additional cost, technical service required to address support issues that cannot be resolved via phone. When a client raises a support issue with the Utility as the supplier, Utility promises to respond in a timely fashion. Utility provides a 99% uptime/availability commitment. All Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 31 systems have health monitoring that assures that issues are typically addressed 24/7/365 by Utility personnel before they become an impact to the performance of the service. For support provided to the customer directly, Utility has a tiered response to support that will escalate the level of support depending on the situation. Tier 1 would be on-site support by City staff after they have been trained by Utility, which will alleviate most day- to-day issues that may arise. Problems beyond Tier 1 scope will be escalated to Tier 2 and from there to Tier 3, which is onsite technical support from a Utility field engineer. While most support calls are handled immediately, Tier 2 issues have guaranteed response times as shown below: Item Priority Fatal Severe Medium Minor 1 1 Hour 1 Hour 2 Hours 3 Hours 2 2 Hours 2 Hours 4 Hours 6 Hours 3 4 Hours 4 Hours 8 Hours 16 Hours The severity levels shown in the tables above are defined as follows: • Fatal: Complete degradation – all users and critical functions affected. Item or service completely unavailable. • Severe: Significant degradation – large number of users or critical functions affected. • Medium: Limited degradation – limited number of users or functions affected. Business processes can continue. • Minor: Small degradation – few users or one user affected. Business processes can continue. Utility will always endeavor to resolve problems as swiftly as possible. Utility recognizes that your body worn and mobile vehicle recording systems are key to daily functions and must be functional in the field. However, because the nature and causes of problems can vary, Utility is unable to provide guaranteed resolution times. In all cases, Utility will make its best efforts to resolve problems as quickly as possible. Utility will also provide frequent progress reports to the City and the Department. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 32 City of Bozeman, MT Request for Proposal - Body Worn Cameras BUDGET NARRATIVE Utility Associates developed its all-inclusive, subscription services based pricing model with value based users in mind. All items necessary to have a fully integrated, comprehensive body won, in-car and interview room camera system have been included in the pricing. Utility understands that our customers are trying to do a lot with a little and has diligently worked to provide the best solution at an affordable, transparent price. There are NO additional or hidden fees. Traditional add-on fees such as accessories, training, and configuration have been included in the scope of supply. Variable fee structures ultimately prove difficult for agencies to budget camera purchases which often results in overbudget programs. Utility’s all-inclusive pricing eliminates these budgetary landmines by providing a turn-key solution at a fixed price. The RocketIoTTM In-car Video and Communications system provides enhanced cellular connectivity, Wi-Fi, GPS, and high-speed offload of both BodyWornTM and RocketIoTTM video from the field in real time. Seven (7)Interview Room Systems with two (2) cameras per room have also been listed in the pricing. Additionally, we’ve included One (1) Evidence Transfer Manager as well. This manager is a wireless docking station that can support instant offload of video data from an officer’s camera and the Interview Room Systems. This instant offload eliminates the time consuming and costly requirement of officers having to manually dock equipment to offload video. Other vendor solutions typically do not offer this convenience and require camera systems to be manually docked. The subscription fee includes full access to AVaiLWebTM and includes the warranty, technical support, and easy over-the-air (OTA) software updates for all body cameras and in-car video systems. Additionally, the subscription fee includes unlimited data storage in Amazon’s CJIS compliant Cloud, AWS. Utility also provides unlimited access to AVaiLWebTM for command staff, administrators, and district attorneys. It is Utility’s intent to provide the best digital evidence management solution and the best camera system, not nickel and dime the customer for users to access their information. SmartRedactionTM is also included in the AVaiLWebTM software platform. SmartRedactionTM allows a user to automatically redact a video by selecting various skin blur options. This automatic, mass redaction capability reduces the time necessary to redact videos, thus eliminating the need to hire additional personnel to manually redact videos. Utility's SmartRedactionTM is the fastest redaction software available on the market to date. All hardware maintenance and support is included in our subscription services fee. The City of Bozeman should be cautious of vendors who are not willing to provide cost estimates based on the Total Cost of Utilization. Many customers have found themselves in a budgetary bind when it comes to continued funding of camera programs because the total cost of utilization for the entire project was undisclosed. Utility understands that the City of Bozeman is trying to do a lot with a little and has diligently worked to provide the best solution at an affordable, transparent price. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 33 Quantity Unit Price Cost Body Worn Solution Bundle:$700,000 Body Camera 60 Included $0 In-Car Video System (ICV)24 Included $0 BWC Accessories 60 Included $0 ICV Accessories 24 Included $0 Software Maintenance & Support – 5 Years 60 Included AVaiLWeb - digital evidence management software (DEMS) for body camera.$0 Other Software: SmartRedaction 1 Included $0 Unlimited Access Package Included $0 BWC Hardware Refresh 60 Included Body camera hardware refresh included at 37th month of 5 year contract.$0 Hardware Maintenance & Support – Annual 1 Included $0 Other Hardware: Smart Holster 60 Included Holster sensor to automatically start recording of body camera.$0 Other Hardware: Bluetooth Media Controller 60 Included $0 Interview Room System (IR)7 Included RocketIoT digital video system for IR $0 IR Accessories 14 Included IR cameras (2 per room), cables and mounting $0 Smart WayPoint 1 Included Wireless Access Point to support IR System $0 Subtotal Body Camera $700,000 Service Items Unit Price CostTraining Program Included $0 End Users – Train the Trainer Included $0 System Administrator Included $0 System Configuration Included $0 Included All installation costs for the ICV's and IR's are included in the subscription fee.$0 Testing and Verification of Operational System Included $0 Travel Related Expenses Included Utility does not charge the customer for travel or other reimbursable type expenses.$0 Support Included 24/7/365 technical support (included in subscription fee).$0 CAD Integration Included Integration with CAD system. If Department requires a 3rd party, Department is responsible for fee. Storage Included $0 $0 Options:Quantity Unit Price Cost Storage of Legacy Video Lot $.75 / GB /YR Variable 3rd Party / Legacy Video Conversion Lot $80 / HR Variable CAD Integration 1 $15,000.00 Integration with CAD system for automatic classification of media.$15,000 CAD Activation 60 $900.00 $54,000 Budget Category Year 1 Payment Year 2 Payment Year 3 Payment Year 4 Payment Year 5 Payment Full System Fees (5 Year Contract) A. Package Bundle $210,000 $122,500 $122,500 $122,500 $122,500 $700,000 B. Services $0 $0 $0 $0 $0 $0 TOTAL COSTS $210,000 $122,500 $122,500 $122,500 $122,500 $700,000 Items Comments City of Bozeman, MT Police Department Request for Proposal - Body Worn Cameras Body Camera, Communications, In-Car Video and Interview Rooms - 5 Year Contract A. Full System HD body camera Patented camera mounting system, 2 per officer. One front and one rear camera, cables, ruggedized locker. The fastest automatic video redaction software. Unlimited access to AVaiLWeb for DA, command staff, administrative, etc. Subtotal Services Subscription Fee Summary for BodyWorn Solution Bundle: RocketIoT digital video system and mobile router. Comments All training costs are included in the subscription fee. All configuration costs are included in the subscription fee. Certification, testing and verification costs are included in the subscription fee. Unlimited data storage in Amazon's CJIS compliant cloud (AWS) per retention policy. Wrist controller for optional manual activation. B. Services 24/7/365 equipment maintenance & support. Included in subscription fee. C. Value Added Options Comments Storage of non-BodyWorn generated video in Amazon's CJIS compliant cloud (AWS) Conversion of non-BodyWorn generated video for access and utilization within AVaiLWeb Automated triggering of recording on BWC based on CAD prioritization Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 34 Section 5: Approach to Technology and Response to City’s Scope of Work Requirements Executive Summary of Innovative Features of BodyWornTM and RocketIoTTM Utility is honored to present our solution to the City of Bozeman, Montana, and the Bozeman Police Department (BPD) for this RFP. The design of Utility’s Ecosystem builds upon our technical expertise in policy driven video evidence management, creating an innovative video recording tool designed to automatically execute Bozeman Police Department policy for evidence capture. By design, Utility embraced the Recommendations and Lessons Learned in the landmark “Implementing a Body-Worn Camera Program” report, jointly issued by the US Department of Justice and the Police Executive Research Forum -- policy recommendations which provide equally relevant insights for in-car camera video. Our key takeaways from this report include: • Not all Citizen Interaction should be recorded • Maintaining the Public Trust is paramount • Citizens have important Privacy Rights • Law Enforcement Actions are a matter of Public Record • Agencies Have Powerful Needs to Demonstrate Transparency, Openness, and Accountability Automated Policy-Based Recording. When certain City employee or BPD interactions with the public occur, it is important that those interactions are recorded as record or evidence. Utility’s policy-based-recording-engine is the future. Our customers define their own policy-based automation rules and the Generation 2 Ecosystem ensures that the cameras will enact the rules when these predetermined events occur. Policies to start recordings could be any combination of triggers such as: • Light bar on • Light bar on and driver door opens • Officer running • Officer Down • Siren on • Enter geofence starts BodyWornTM and RocketIoTTM in-car camera wireless mic • Remove shotgun from gun rack • Remove weapon from holster • Remote start command • Activation from CAD Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 35 BodyWorn™ and the RocketIoT™ in-car camera do offer the officer the ability to start recordings manually, while still supporting automatic, policy-based triggers, to ensure that all relevant video is captured. Secure Upload and Storage. RocketIoT™ and BodyWorn™ are designed to upload video as soon as possible, following configurations set by BPD. This means that video can be uploading instantly over the wireless internet connection or stored locally until a connection can be made with a fixed mount wireless upload appliance - Utility’s Smart Waypoint™. (BodyWorn™ can upload its video to the RocketIoT™, and, once the RocketIoT™ connects to a Smart Waypoint™, it will upload that video which it has stored). Video Quality. Utility’s BodyWorn™ and RocketIoT™ DVR/router always record video in high definition, in contrast to Generation 1 video evidence systems. Video as evidence demands high quality video, and using H.264 video compression ensures that the BPD can record high definition, high resolution video in reasonably-sized files, saving on storage and transmission cost and speed. Real-Time Communications. Utility’s RocketIoT™ and BodyWorn™ can communicate time sensitive information including BOLO, Amber, Silver, and Officer Down alerts to the officer and to dispatch. Using the real-time, map-based situational awareness tools can improve officer safety and save lives. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 36 Enhanced Communications and GPS Enabled: BodyWornTM and the RocketIoTTM in- car camera system will provide enhanced cellular connectivity, Wi-Fi, GPS, and high- speed offload of video from the field in real time. BodyWornTM, as well as the RocketIoTTM in-car DVR/Router device are GPS-enabled devices that automatically ‘knows where it is’ in real-time—an invaluable combination. BodyWorn™ and RocketIoT™ natively supports AT&T FirstNet. FirstNet and AT&T Band 14 are real and live today, and Utility’s mobile camera systems are FirstNet Certified. Utility’s proposal allows the City and BPD to achieve this connectivity in this procurement. Over-The-Air Remote Configuration. Utility’s BodyWornTM and RocketIoTTM systems are designed for easy over-the-air (OTA) remote configuration allowing administers to quickly update devices and push updated policies to vehicles in the field. Action Zones Trigger Recording. Administrators will be able to create Action Zones which trigger video to start recording automatically. For instance, an administrator could create an action zone for each pickup and drop-off location on a driver’s route. As soon as the vehicle enters that particular action zone, the in-car camera would automatically start recording without any interaction required from the driver. Secure, Smart Mounting. Reliable mounting hardware secures RocketIoT TM in all ranges of vehicles, from cruisers to specialty vehicles, and to installations in fixed-mount locations within investigation holding areas and interview rooms. Synchronized Car Camera and Body-Worn Video: Utility’s BodyWorn™ integrates with Utility’s RocketIoTTM in-car camera video solution (and with the Inteview Room solution). RocketIotTM and BodyWornTM are compatible, interoperable video recording systems which seamlessly integrate into the same incident for Chain-of-Custody and playback review. The AvaiLWebTM digital evidence management system serves all camera systems, and allows video from all three camera sources to be associated and assigned to a common file. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 37 SMART REDACTIONSM. Utility has created a SMART REDACTIONSM technology that will enable the City of Bozeman to save thousands of dollars over time. Simply put, hours of manual redaction effort may now be accomplished in mere seconds, and this translates into considerable savings over time. Manual redaction of video, once considered a labor-intensive frame-by-frame scrubbing of sensitive content, has been replaced by a machine learning process where a user simply identifies what they want to redact or not and lets the technology do the work automatically. Time and labor saving resulting from this approach are dramatic. Unique to Utility’s video evidence ecosystem, SMART REDACTIONSM can blur faces, arms, and hands without any user assistance and replace with an appropriate level of blur to provide a highly targeted effect. The system also lets the user select an object or a person to track automatically, even if the target exits and re-enters the frame, throughout the video, both backwards and forwards in video time. The user can selectively hide, keep clear, or even call attention to each tracked target individually. The user can add audio filters to silence one, or multiple time frames to protect sensitive information. Basically, any combination of automated and manual effects can be applied to obtain the desired end result. Integration. Utility’s evidence ecosystem integrates with existing CAD systems. Dispatched calls can be used as video recording triggers, using time and location to trigger only those devices that are in the call’s location within a set time period. Those videos are automatically tagged with the call number. Users can also tag already-recorded videos with a call number, using RocketIoT™, BodyWorn™, or AVaiLWeb™. Any videos tagged with the same call number are automatically associated with one another, and selecting any video tagged with a call number displays further CAD data within AVaiLWeb™. The BodyWorn™ and the RocketIoT™ will communicate to one another, and they have been designed from the beginning to work together in more ways than just offering synchronization. This means that BodyWorn™ can trigger the RocketIoT™ to record based on BPD Department policy triggers. RocketIoT™ acts as a secure, vehicle mounted evidence storage locker for BodyWorn™ and RocketIoT™ car camera video data. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 38 RMS and DMEM. AVaiLWeb™ is an effective digital media evidence management (DMEM) system. It offers powerful evidence searching, from wide-open, Google-style searches to narrowly defined searches (using inputs such as date/time, user, device, classification, CAD call number, location, etc.), making it easy for the user to find the right evidence quickly. AVaiLWeb™ automatically associates videos based on time and place or CAD call numbers, and it also makes it easy for a user to associate videos with one another manually. AVaiLWeb™ also acts as an effective records management system (RMS), when it comes to video evidence. An AVaiLWeb™ administrator can define video retention rules based on video classification. When a video’s assigned classification timeout has passed, AVaiLWeb™ will remove that video from the system. AVaiLWeb™ keeps track of ALL video interaction (first recording, upload, views, classifications or other metadata edits, exports, and removal) in its Chain of Custody. This way, any interaction with video evidence is stored and knowable. No need for additional third-party products or software. BodyWornTM and RocketIoTTM require no additional third-party products or software. Google Chrome is the optimal browser to access the internet to use the AVaiLWebTM video management service. Conclusion. Taken together, Utility’s Generation 2 end-to-end BodyWorn™ and RocketIoT™ camera solutions, meet and exceed the specifications and requirements of the RFP solicitation. We are proud to offer BodyWorn™ and RocketIoT™ to the City of Bozeman and BPD as the industry’s most-advanced and integrated mobile video collection, management, and evidence storage solution available for law enforcement today. We would be honored to support your success by providing our award-winning technology to the City of Bozeman, the Bozeman Police Department, and the Community which it serves. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 39 CITY OF BOZEMAN, MONTANA Request for Proposal (RFP) for Body-Worn Cameras (BWCs), In-Car Mobile Video Recorder (MVR), Interview Room Recording Systems and Related Data Management Item Requirement Vendor Response SCOPE OF SERVICES 1. Body-Worn Cameras (BWCs) “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 1.a Describe model options for BWCs and mounting options for each including a minimum of one mount per camera to be included In today’s constantly changing law enforcement landscape, officer safety and transparency are critical to effective public service. Knowing that body-worn cameras are well-secured and automatically capture incidents with minimal officer effort keeps the focus on policing – especially during high-pressure scenarios, including lethal use of force. To be responsive to agencies that prioritize the need for secure video, Utility provides a patented mounting solution that is integrated into a law enforcement officer’s uniform. Utility provides agencies a range of secure mounting options that respond to the numerous exposures and ways an officer in the field will use the body worn camera device. ●BodyWorn™ can be integrated into the officer’s uniform ballistic vest, as Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 40 part of an initial uniform deployment, or as a simple retrofit to an existing uniform. BodyWorn™ can integrate into tactical vests in the same way. ●BodyWorn™ eliminates risks related to exposure to climate, because it is integrated into an officer’s uniform. It is flexible to deploy in various climate conditions. ●BodyWorn™ can be mounted into or onto foul weather gear, outerwear jackets, and deployed in exposures vulnerable to wind and rain, such as crossing guard uniforms. In addition to the previously mentioned mounting options, BodyWorn™ can be integrated into various garments, including Class A and B uniform shirts, new or retrofitted, as well as polo shirts, and other shirt options. It can also be mounted using a molle clip to the uniform. Please refer to Section 5: Approach to Technology – BodyWorn Mounting Guide, for a summary of mounting options and pictures. 1.b.Video resolution quality of 640 x 480 pixels or better Meets Requirement. BodyWorn™ supports HD video resolution up to 1080P. 1.c.Recording speed of 30 frames per second or better Meets Requirement. BodyWornTM is capable of recording at 30 frames per second. 1.d.Detail video format and compression options (H.264 compliant, H.265 preferred) Meets Requirement. BodyWorn™ records all video into an open, non-proprietary format, using the H.264/MPEG-4 Part 10 compression standard. Video is wrapped into MP4 envelopes. 1.e.Field of View of 100 degrees or greater Meets Requirement. BodyWorn™ has a user selectable field of view from 90 to 140 degrees. This allows for BodyWorn™ to be optimized based upon use case scenarios – SWAT vs Patrol etc. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 41 1.f.Recording life of 10 hours or greater Meets Requirement. BodyWorn™ includes 128 GB of internal, solid state storage. In typical use, this equates to a month’s worth of video storage. In practice, BodyWorn™ is unique in that its storage capacity remains near- infinite, because it automatically and wirelessly offloads data on the fly to more secure storage (such as RocketIoT™, Smart WaypointTM, or AVaiL Cloud). 1.g.Charge time of six (6) hours or less Meets Requirement. BodyWorn™ uses an internal battery type that provides a full shift battery capacity. While typical shifts may require a few hours of recording, BodyWorn™ may record continuously for up to 16 hours on a single charge and multiple days in standby mode. BodyWorn™ has TurboPower that fully recharges its battery in about an hour. Also, 15 minutes of charging provides up to six hours of additional duty time. 1.h.Audio quality should be capable of clearly capturing conversational speech at a distance of three (3) feet without wind or excessive background noise Meets Requirement. BodyWornTM uses multiple microphones in order to clearly capture conversational speech at a distance of three (3) feet without excessive background or wind noise. 1.i.Camera should be able to focus on all objects from 1 foot away to infinity Meets Requirement. 1.j.When activated, cameras should have vibration, visual and/or audible indicator informing the user the device is active and recording, with the ability to select indicator preference Meets Requirement. BodyWorn™ includes visual, audible, and vibrate recording confirmation. All confirmations work in all lighting conditions, and the use of each is configurable. BodyWorn™ includes stealth mode, allowing the operator to silence any audible signals or lights on the device. The user can still confirm if the device is recording by checking the touch screen user interface. 1.k.Pre-event buffer with a minimum of 30 seconds and/or Meets Requirement. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 42 configurable BodyWorn™ supports configurable pre-event recording that captures video prior to activation or after deactivation, configurable from 0-120 seconds, and can be configured to include or exclude audio. BodyWorn™ can be configured to include different pre-event settings based on the recording triggers. For instance, any use-of-force triggers could include 120 seconds of pre-event and post-event recording, while manual triggers could include only 30 second of video-only pre-event recording. 1.l.Record in low light and provide LUX rating Meets Requirement. BodyWorn™ automatically adjusts to lighting conditions and is able to record video in full sunlight, low light, night, or severe weather conditions, capturing video comparable to the human eye, while having a 0.1 lux-rating. 1.m.Easy to use manual activation of BWC Meets Requirement. BodyWorn™ recording can be activated manually, or via automatic policy recording triggers set by policies of the Department. 1.n.Automatically embed time/date stamp in the video Meets Requirement. BodyWorn™ captures date/time, user ID, and extensible input metadata functionality (officer running, light bar, siren, high speed, gun rack, crash, etc.) as well as latitude, longitude, speed and heading metadata. All metadata is timestamped and stored separately from audio and video data and can be optionally displayed or overlaid (or not) on exported video. 1.o.Ability to record audio without recording video Meets Requirement. The user can mute the audio at any time either using the wireless controller or even on the BodyWorn™ device itself. If BodyWorn™ is not in covert (silent) mode, it will periodically speak to the user that it is muted. BodyWorn™ also displays a muted indicator on its touchscreen user interface. 1.p.Ability to use BWC to take still photos Meets Requirement. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 43 1.q.Ability to use BWC to manually add bookmarks or time stamps Meets Requirement. BodyWorn™ supports both automatic and manual event marking. Certain triggers, such as holster pull, officer down, light bar, shotgun rack, etc. automatically mark the video appropriately. The user can manually mark the video in real time by pressing a button. During video review, any user can mark events on the video (including notes and searchable tags). All digital inputs automatically tag videos with appropriate marker metadata (siren, warning lights, brakes, etc.). BodyWorn™ and AVaiLWeb™ can also integrate with the department’s CAD system. CAD dispatch events can trigger videos to start recording, automatically tagging those videos with the CAD call ID. CAD dispatch events can also automatically tag videos after the fact, based on officer ID, dispatch timestamp, and video start timestamp. Finally, every BodyWorn™ video is automatically tagged with the trigger that caused that video to start recording and the trigger that caused that video to stop recording. BodyWorn™ and AVaiLWeb™ include full Chain of Custody for all recordings, including all video interactions, such as start recording, upload, view, export, etc. 1.r.Features to prevent users from deleting recorded files on the camera Meets Requirement. Classification in AvaiLWeb’s is the only means to delete video, which prevents users from deleting recorded files on the camera. Retention within AVaiLWebTM takes place automatically based on custom retention periods by classification type to be defined by the Department. There is also a retention period for unclassified incidents. These retention periods can easily be configured, or modified, to maintain consistency with Department-defined policy. 1.s.Audio and video to be recorded and exported in a non- proprietary format (i.e. MP4, MKV and other standard formats Meets Requirement. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 44 Utility's solution collects digital evidence in industry standard formats: MP4, H.264, AAC, and JPEG, all of which are viewer agnostic and can be reviewed using any digital viewer. AVaiLWeb™ also allows authorized users to export original recordings into standard, non-proprietary file formats (MP4) which can then be played on any standard media player, including Microsoft Windows Media Player, QuickTime, and VLC. AVaiLWeb™ also allows authorized users to export videos to ISO files that can be burned to DVD discs that can be played on standard DVD players. 1.t.BWCs must be operational at a minimum of -4 degrees and up to 120 degrees Fahrenheit Meets Requirement. BodyWorn™ is designed to be worn and is capable of continuous operation anywhere that an officer is expected to serve and its operational, standby, and storage temperature range is well beyond human limits. BodyWorn™ is designed to withstand the wide range of conditions officers will encounter in the field, including falls, foot chases, and physical altercations. Further, BodyWorn™ includes a physical protective mounting system that keeps it securely holstered and integrated into the uniform. The only device that has proven to remain in place – it will not fall off like all other cameras routinely do. BodyWornTM features a water repellent design with P2i nano coating. The device is integrated into the officer’s uniform and has been proven to protect against typical exposure conditions (eg. dirt, dust, water contact). BodyWorn™ carries a full replacement warranty against any conditions that it would encounter during practical law enforcement use. 1.u.Ability to identify audio format Meets Requirement. Audio is recorded in the AAC format. Audio is wrapped into MP4 envelopes. 1.v.Ability for user to determine the camera’s battery life when in the field Meets Requirement. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 45 BodyWorn™ includes multiple controls and indicators on the device in the field, including view or hear BW status (battery life, recording status, etc.) using BodyWorn™’s GUI. Utility provides both a vehicle charger and a wall charger for BodyWornTM. Quick charging cables provided allow for a full recharge in just over an hour or hours’ worth of additional use from just minutes of charging. 1.w.Inclusion of multi-unit charging/docking stations with the capability of uploading digital evidence from multiple cameras BodyWornTM by Utility does not require docking stations. BodyWorn™ does not require docking stations. Upload methods include: a.Wireless Ethernet. The BodyWorn™ an upload via Wireless Ethernet - 802.11N/AC to the Smart Waypoint™ (base station) or City-approved WiFi access point. Utility’s Smart Waypoint™ includes encryption and multiple simultaneous uploads with upward scalability. The Smart Waypoint™ has typical storage of 1TB, and acts as another temporary secure evidence vault which sends the evidence to the AVaiLWeb™ cloud as quickly as it can. This “store and forward” approach assures that evidence is always stored in the most secure location possible as quickly as possible. b.Cellular. The BodyWorn™ can upload via Cellular - upload media via LTE using an embedded SIM card. The solution is all-inclusive, and provides a Smart WaypointTM (store-and- forward device) Wi-Fi access point for wireless video off-load. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 46 A device’s embedded storage is typically the least secure location within the video data ecosystem. Utility moves video data as fast as it is collected (in real- time, on-the-fly) from the camera to available secure storage Smart Waypoints within Utility’s provided Eco-System. This eliminates the need for docking stations, their cost and risk of data loss, and protects chain-of-custody. 1.x.Docking/charging stations for up to 60 BWCs and the ability to interface with the internet which will allow the devices to connect to the cloud solution via an Ethernet connection BodyWornTM by Utility does not require docking stations. BodyWorn™ can upload via Wireless Ethernet - 802.11N/AC to the Smart Waypoint™ (base station) or City-approved WiFi access point. There is no limit to the number of BodyWorn™ that can connect to the Cloud for video upload. Cellular Tower TRANSMITS BASED ON POLICY Access to GPS positioning and Video in AVaiL Web GPS Vehicle Computer for OBD VI DEO ST OR ED IN V EH IC LE ©Copyright 2020 Utility, Inc. All Rights Reserved. Ofﬁcer’s BodyWornSTORES UP TO 30 HOURS OF VIDEO Rocket IoT - In-Car VideoSTORES UP TO 15 DAYS OF VIDEO VIDEO STORAGE & TRANSMISSION SYSTEM TOPOLOGY CJISCompliantCloudVAU L T IN RE AL -TIME Smart Waypoint RECEIVES, STORES & TRANSMITS VIDEO SW VIDEO OFFLOAD BASED ON POLICYGPS & METADATA ALWAYS GOING UP TO CLOUD802.11ac WiFi CONNECTION 802.11ac Wi F i CONNECTI O N Holster ActivationCONNECTED VIA BLUETOOTH Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 47 1.y. Ability to interrupt during charging/downloading and the ability to resume where it left off when re-docked Meets Requirement. BodyWornTM by Utility has the ability to interrupt during charging/downloading and the ability to resume where it left off when downloading. This ability to interrupt feature is provided although it does not involve the need for docking stations. 1.z. Please describe any and all auto-activation triggers such as; drawing a weapon, Taser and/or in-car system activation. Meets Requirement. BodyWorn’s robust set of sensor activations, including Holster Pull, Officer Down, Running, CAD activation, Action Zones, and Geofences, are unique to BodyWorn™. Watch the CAD integration video at this YouTube link: https://youtu.be/Vn_IoqhqRmQ BodyWorn™ and the RocketIoT™ in-squad system also fully support sensor triggering events such as light bar, siren, door, gun rack, and remote start command. All triggers are policy-based, giving the department full control over when their cameras should start and stop recording. 2. In-Car Camera System (MVR): “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 2.a. Forward-facing camera with a field of view of a minimum of 68 degrees or greater with low light capabilities while having minimal obstruction for the driver’s view while seated in the equipped patrol vehicle Meets Requirement. RocketIoT™ cameras have an adjustable field of view up to 180º depending on lens selection. RocketIoT™ cameras are securely mounted to the vehicle header directly underneath and facing out of the windshield, while the RocketIoT™ device is housed within a locked enclosure which is CJIS-secure and mounted in a secure area of the vehicle such as the trunk. None of the solution's components obstruct the driver’s view or hinder the vehicle’s operation. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 48 2.b. Forward-facing camera with the ability for manual rotation which is easily achieved by the user Meets Requirement. Utility's solution mounts to the forward-facing camera using a RAM ball mount attachment allowing for easy, manual movement or adjustment by the operator as needed. 2.c. Detail video format and compression options (H.264 compliant, H.265 preferred Meets Requirement. Utility's solution collects digital evidence in industry standard formats: MP4, H.264, AAC, and JPEG, all of which are viewer agnostic and can be reviewed using any digital viewer. 2.d. Video Resolution – minimum of 720 pixels configurable up to 1080 pixels (preferred) - vendor will detail their resolution Meets requirement. RocketIoT™ records at 1080p or higher. Resolution, frame rates, and quality on the DVR are fully and independently configurable by Agency Managers using the AVaiLWeb™ web-browser based application. 2.e. Pre-Event recording buffer of a minimum of 30 seconds and/or configurable Meets Requirement. RocketIoT™ includes a configurable pre-event recording mode that captures video prior to activation. The pre-event recording duration can be configured anywhere from 0-120 seconds and can be configured to include or exclude audio. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 49 2.f. Rear seat camera requires infrared or low light capabilities Meets requirement. The RocketIoT™ backseat camera is full 0 lux with infrared on. Settings are configurable for covert mode.Its cage-mounted camera is securely mounted to the vehicle header facing the backseat. RocketIoT™ supports additional cameras, for instance, side-view cameras or rear-view cameras. The RocketIoT™ device is housed within a locked enclosure which is mounted in a secure area of the vehicle such as the trunk. 2.g. Recording Speed – vendor will detail the frames per second Meets Requirement. The RocketIoT™ Video has an adjustable recording rate of 60 fps. Resolution, frame rates, and quality on the DVR are fully and independently configurable by Agency Managers using the AVaiLWeb™ web-browser based application. 2.h. Audio and video to be recorded and exported in a non- proprietary format (i.e. MP4, MKV and other standard formats Meets Requirement. Utility's solution collects digital evidence in industry standard formats: MP4, H.264, AAC, and JPEG, all of which are viewer agnostic and can be reviewed using any digital viewer. AVaiLWeb™ also allows authorized users to export original recordings into standard, non-proprietary file formats (MP4) which can then be played on any standard media player, including Microsoft Windows Media Player, QuickTime, and VLC. AVaiLWeb™ also allows authorized users to export videos to ISO files that can be burned to DVD discs that can be played on standard DVD players. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 50 2.i. Wired rear compartment microphone with the capability of recording front and rear cameras with audio from both tracks simultaneously Meets Requirement. The RocketIoT™ features a wired rear compartment microphone with the capability of recording front and rear cameras with audio from both tracks simultaneously. 2.j. Ability to have up to 20 wireless transfer uploads via 802.11 or greater, concurrently to the server. Specify the required number of wireless access points needed to facilitate the transfer Meets requirement. The RocketIoT™ and BodyWorn™ innately support wireless remote connectivity via cellular (LTE) and WiFi to storage in the CJIS-compliant AWS GovCloud. This enables the devices to communicate in real time, supporting advanced remote functionality such as BOLO, Officer Down, Holster pull (use of force), activity (running or scuffling) reporting as well as remote activation and real-time video streaming. Utility provides one (1) SmartWaypojntTM wireless access points needed to facilitate the transfer, per 100 body-worn cameras. Bozeman will receive one (1) SmartWaypojntTM. In addition, BodyWorn™ automatically offloads recorded video as soon as practical via Wi-Fi or cellular to a RocketIoT in-car video vault, or directly to the AVaiL Cloud. All data transfers are automatic and require no manual intervention. The department can define policies to enforce how video offloads; for instance, high priority videos can offload automatically over cellular, while all other videos can offload automatically only when WiFi connection is available. The City can define certain classifications as high priority which tells RocketIoT™ and BodyWorn™ to upload those incidents as soon as possible using whatever the current active Internet connection is (cellular or Wi-Fi) in order to provide almost immediate access to the recording(s). 2.k. GPS Meets requirement. The RocketIoT™ includes a built-in GPS receiver that allows for event-based GPS reporting. RocketIoT™ records all GPS information every second of a Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 51 recording and stores this information in the digital evidence file along with the video files. AVaiLWeb™ uses this GPS information to supply a fully interactive video and map breadcrumb trail user interface. The RocketIoT™ integrates with Utility’s BodyWorn™ solution. Because BodyWorn™ is a smart computing device, GPS position data is collected and associated with all video, audio, and metadata. BodyWorn™ also includes the following location-based capabilities: Action Zones. Administrators will be able to create action zones which trigger video to start recording automatically. For instance, an administrator could create an action zone associated with an active shooter event. As soon as the vehicle enters that particular action zone, the BodyWornTM would automatically start recording without any interaction required from the driver. CAD Dispatch. Dispatched calls can be used as video recording triggers, using time and location to trigger only those devices that are in the call’s location within a set time period. This may be used to automate video recording start or stop. Such CAD related videos are automatically tagged with the call number without the user having to do anything. This will also classify the video by call type and will set the appropriate retention time for the video as well. Watch the CAD integration video at this YouTube link: https://youtu.be/Vn_IoqhqRmQ Situational Awareness Tools. Utility’s BodyWorn™ can communicate time sensitive information including BOLO, Amber, Silver and Officer Down alerts to the officer and to dispatch, each requiring GPS capabilities of the body camera. Using these real-time, map-based situational awareness tools can improve officer safety and save lives. BodyWorn™ can report its location to AVaiLWebTM so that AVaiLWebTM users, such as dispatchers and command staff will have situational awareness of officers’ locations at all times. 2.l. Please detail options for DVR storage The RocketIoT™ solution data is stored and managed in AVaiLWeb™ which is hosted in the CJIS-compliant AWS GovCloud. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 52 One hour of 1080p video is approximately 1.2 GB. The RocketIoT™ includes enough disc space to allow for several days of recording. Cloud storage is unlimited and included as part of the solution. 2.m. Uploads data using an industry-standard layered secure transfer method Meets requirement. RocketIoT™ automatically connects to cellular, WiFi, and Smart Waypoints as necessary. RocketIoT™ offloads files and ensures complete and correct offload by using CRC hash of every file from point to point (RocketIoT™ to Smart Waypoint) and end to end (RocketIoT™ to permanent cloud storage). If at any point the hash on the RocketIoT™ does not match the hash of the delivery point, RocketIoT™ will restart the file offload. Users can authenticate with BodyWorn™, the RocketIoT™, and AVaiLWeb™ by providing their assigned, unique, username and password. No one has any access to the production system until they are authenticated. AVaiLWeb™ authenticates System APIs with a 3-pronged approach. The system communicates with AVaiLWeb™ via HTTPS web service functions so that all communication is encrypted. The system provides two authentication tokens within the body, not the URL path, of each web service function call so that all authentication tokens are encrypted within the HTTPS tunnel. AVaiLWeb™ checks that the security tokens are valid and that they match before allowing the function to proceed. 2.n. Ability for users to tag data in the field and ability to replay video from the field Meets requirement. Users can review and tag video in the field using RocketIoT’s tablet or laptop/MDC user interface. RocketIoT™ and AVaiLWeb™ offer picture-and- picture playback. If the user selects a single video track for playback, the application will maximize that video track within the available screen real estate. If the user selects multiple video tracks for playback, the application will tile the video tracks in the most efficient manner (stack landscape or side-by-side portrait) within the available screen real estate. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 53 AVaiLWeb™ allows users to playback video tracks from completely separate cameras where the tracks are synchronous. For instance, a user can play a RocketIoT™ dash camera video and the officer’s BodyWorn™ body camera audio and video side by side, giving a comprehensive view of the incident situation. AVaiLWeb™ supports secured live video streaming. Authorized users can select a BodyWorn™ or RocketIoT™ device and initiate a live stream at any time. Users can review video in the field using BodyWorn’s included touch screen user interface or RocketIoT’s tablet or laptop/MDC user interface. Additionally, AVaiLWeb™ is a web-based evidence management system that runs on Chrome, Internet Explorer, or Edge browsers on Microsoft OS computers. 2.o. Automatically embed time/date stamp in the video Meets Requirement. BodyWorn™ and RocketIoT™ capture date/time, user ID, and extensible input metadata functionality (officer running, light bar, siren, high speed, gun rack, crash, etc.) as well as latitude, longitude, speed and heading metadata. All metadata is timestamped and stored separately from audio and video data and can be optionally displayed or overlaid (or not) on exported video. 2.p. MVRs must be operational at a minimum of -4 degrees and up to 120 degrees Fahrenheit Meets Requirement. RocketIoT™ DVR has a temperature range of -4 to 158 degrees F. 2.q. Please describe any and all auto-activation trigger features such as, lights and sirens, speed, crash, or geo-fencing. Meets Requirement. BodyWorn™ and RocketIoT™ offer extensive triggering functionality (officer running, light bar, siren, high speed, gun rack, crash, geo-fencing, CAD Dispatch, Officer Down, etc.) to ensure that they record what is relevant when it is relevant. Both devices also can be configured to let the user manually start a recording. Watch the CAD integration video at this YouTube link: https://youtu.be/Vn_IoqhqRmQ Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 54 3. Interview Room Recording System: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 3.a. Provide traditional (non-covert) cameras for seven (7) interview rooms within the police department at the Bozeman Public Safety Center currently under construction — two (2) cameras per room for a total of 14 cameras Meets requirement. 3.b. (This item was left blank in the numbering order of the RFP) (Intentionally left bank, see at left.) 3.c. Ability to live remote stream interviews Meets requirement. AVaiLWeb™ supports secured live video streaming. Authorized users can select a BodyWorn™ or RocketIoT™ in-car or interview room device and initiate a live stream at any time. Users can review video in AVaiLWeb™ using BodyWorn’s included touch screen user interface or RocketIoT’s tablet, laptop/MDC user interface, or a desktop computer that runs on Chrome, Internet Explorer, or Edge browsers on Microsoft OS computers. 3.d. Provide wired concealed microphones Meets requirement. 3.e Please detail Power over Ethernet (POE) needs Meets requirement. The Utility Interview Room solution is built around the RocketIoT XLE device, which provides PoE needed for the interview room cameras. The City will not need to provide PoE to the interview rooms. Please see response to Question 3.g. for an installation illustrative diagram. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 55 3.f. Audio and video to be recorded and exported in a non- proprietary format (i.e. MP4, MKV and other standard formats) Meets requirement. Utility's Interview Room solution collects digital evidence in industry standard formats: MP4, H.264, AAC, and JPEG, all of which are viewer agnostic and can be reviewed using any digital viewer. Utility's Interview Room solution is fully interoperable with BodyWorn™ and the RocketIoT™ in-car solution, and AVaiLWeb™ enables all digital evidence and video to be associated into a common case file. AVaiLWeb™ also allows authorized users to export original recordings into standard, non-proprietary file formats (MP4) which can then be played on any standard media player, including Microsoft Windows Media Player, QuickTime, and VLC. AVaiLWeb™ also allows authorized users to export videos to ISO files that can be burned to DVD discs that can be played on standard DVD players. 3.g. Please detail the installation process. An illustrative diagram appears below, along with an overview of the Interview room installation: • The interview room device requires 110v for the DVR. • Ethernet wires will be run from the interview room device to the room, as well as a single control wire for the start and stop button. • The number of ethernet cables run is based on the number of cameras per interview room (up to three). • Cameras are mounted to the ceiling powered from the DVR by the ethernet cable at 12V. • The microphone is connected to one of the cameras and shares the ethernet connection. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 56 4. Data Storage and Management System: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 4.a. Describe any on premise and/or any cloud based platforms to be used Meets requirement. AVaiLWeb™ is a cloud-based solution, with no requirements for the City to invest in on-premises storage infrastructure. All storage is provided for within the cloud. Utility’s DEMS (Digital Evidence Management System) is hosted in AWS GovCloud, which is a CJIS-compliant cloud environment that provides unlimited storage at no additional cost to the City. All evidence is stored redundantly and within geographically separated CJIS- compliant cloud environments. This methodology provides 99.999999999% resiliency for the City’s data. All evidence is encrypted at rest and in transmission using AES 256-bit encryption. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 57 4.ba. Confirm that all data must and will be housed in the United States Meets requirement. Utility’s DEMS (Digital Evidence Management System) is hosted in AWS GovCloud. All evidence is stored redundantly and within geographically separated CJIS-compliant cloud environments within the United States. 4.c. Confirm Criminal Justice Information Services (CJIS) compliant Meets requirement. Utility’s solution is CJIS-compliant, and Utility’s AVaiLWebTM Digital Evidence Management System is hosted in AWS GovCloud, in a CJIS-compliant cloud environment. 4.d. Confirm that all data will be owned by the City Meets requirement. During the term of the contract, Utility will act as the custodian of the City’s data, but the City owns all the data. 4.e. Explain your ability to migrate the City’s current data to vendor’s system and please describe a previous experience moving public sector client data. Please include cost per TB for this migration. Meets requirement. Utility has previous experience in importing third party audio, video, and image data and metadata into AVaiLWebTM. A relevant example is a recently completed data migration project with Olmsted County MN Sheriff’s Office, which transitioned from a legacy body camera system of Taser/Axon to a replacement system with BodyWornTM and RocketIoTTM by Utility. The project migrated the Sheriff’s legacy video data hosted in the Cloud on Evidence.com, into Utility’s AVaiLWebTM video evidence management system. Key aspects included: validating that that customer’s legacy videos are classified appropriately before the ingestion of legacy data into Utility’s AVaiLWebTM video evidence management system; and ensuring that the legacy videos have the proper associated retention policies assigned as required by Department guidelines. Another example is a recently completed data migration project with the City of Louisville CO Police Department, which transitioned from a legacy body camera Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 58 system of VieVu to a replacement system with BodyWornTM and RocketIoTTM by Utility. Please refer to Section 4: Fees for detailed cost per TB for data migration. 4.f. Ability to bookmark (date time stamp) audio and video; Meets requirement. AVaiLWebTM has the ability to bookmark (date time stamp) audio and video. Users can add metadata from any component of the integrated solution to video evidence in the form of notes, markers, classifications, or custom field entries (such as case numbers or CAD incident numbers). AVaiLWebTM supports the ability to search for any such metadata. 4.g. Please describe any Security Audits preformed or recommended by vendor for the system provided; Meets requirement. All evidence is encrypted at rest and in transmission using AES 256-bit encryption. Both Utility and our data partner Amazon Web Services maintain robust Standards and Compliance Services, and each performs these activities, including to identify risks, threats and vulnerabilities, as well as the integrity of the data itself. In order to ensure 24/7/365 uptime, Utility employs real-time activity simulation that reproduces and verifies that the system is performing from end-to-end. This simulation allows Utility to uniquely identify performance issues before a client notices or reports them to Utility. AWS auditors perform our SOC audits twice a year over a period of six months – Oct 1 through Mar 31 and Apr 1 through Sept 30. The audit is performed according to the SSAE 18 and ISAE 3402 standards. AWS's SOC 2 Type 2 report is available through their Artifacts portal (https://console.aws.amazon.com/artifact/home). Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 59 4.h. Please discuss access to vendor’s system for multiple users and passwords; Meets requirement. AVaiLWebTM automatically supports unlimited concurrent logins by multiple users. AVaiLWebTM supports multi-factor authentication. A user will first log on to AVaiLWebTM and then provide a randomly generated key sent to the user either via email or text message. 4.i. “The Vendor will describe the functionality for the following: (Please see below): 4.i.1 Editing and redaction capabilities included and/or any necessary third party software Meets requirement. AVaiLWeb™ has built-in SmartRedaction™. All redacting/editing is performed within a standard browser on the Department’s computer. Thus, all of the intensive computing is performed in the cloud, allowing for superior performance and an unbroken chain of custody for the evidence throughout the redaction process. Our capability to redact recordings in the cloud is unmatched by any competitor. All modifications are only made to a copy of the original video. There are many redaction modes available to the user such as Full Blur mode, Skin Blur mode, and Interactive mode. Interactive mode allows the user to easily identify objects they wish to redact or enhance with a tracking box or label. The user specifies how long they want this object to be tracked and redacted. For example, the user could redact an object for just a few seconds or throughout the entire video. Once the object is identified by the user, Smart Redaction™ will recursively redact that object from that point in the video. 4.i.2 Transcription capabilities included and/or any necessary third- party software Transcription capabilities are not currently available within AVaiLWeb™, although this feature is part of Utility’s technology roadmap for the future. See the Section ‘Appendix’: Ability to Interact with Other Technology and Utility’s Technology Roadmap, for further details. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 60 4.i.3 Chain of Custody documentation Meets Requirements. AVaiLWebTM provides a robust audit log of all recordings that details access, viewing or playback, edits, deletions, commenting, shares, downloads, transfers, etc. These logs take the form of a detailed Chain of Custody that is an audit trail, which every incident/recording has. AVaiLWeb™’s Chain of Custody report shows information about an incident/recording such as who or what activated the recording, who or what deactivated the recording, any classifications or notes that are added or modified for the recording, any retention action that is taken, any exports to an external source, and any other action that is taken on an incident. Each interaction in this report includes a date/time stamp, the user’s username, and IP Address. These reports are printable and exportable into PDF format. 4.i.4 Internal and external video/data sharing and any specific licenses needed and quantities AVaiLWeb™ was designed to make it easy to share video with internal personnel and entities external to the City without the need or use of physical or removable storage. Plus, by sharing in this way, logs of all video access are retained within the chain of custody. Authorized AVaiLWeb™ users may share incidents within AVaiLWeb™ with other authorized AVaiLWeb™ users (internal personnel). The users with whom the incident was shared will receive an email notification and may then log into AVaiLWeb™ and view the incident. All video interaction, including the sharing of the video and the viewing of the video, are logged into the chain of custody. The City can have external authorized AVaiLWeb™ users – District Attorneys, for example – that you can administer and provide access to shared videos. There is no additional charge for these users, and the City is responsible for administering such access. Also, for external entities that are not authorized AVaiLWebTM users, such as the media, videos can be shared via a secure, unique, one-time URL that is emailed to that person’s provided email address. Then the user may view the video, and all video interaction is logged into the Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 61 chain of custody. To enable sharing videos with multiple people who typically need frequent access, the City can define share groups. Share groups typically consist of a collection of AVaiLWebTM users who would all generally need access to certain classifications of videos. Authorized users may share an incident with a share group in order to grant all users in the share group access to review the video. As always, all video interaction is logged into the chain of custody. 4.i.5 Audit trail abilities and documentation Meets requirement. AVaiLWeb™ includes a User Access Custody report which shows all actions taken by a user for a given time frame, such as videos viewed, shared, or exported. The audit trail includes the information listed by the City at left. These reports are printable and exportable into PDF format. AVaiLWebTM offers a robust platform that allows users to generate customized reports and monitor and analyze system performance and status. AVaiLWeb™ provides a wide variety of useful reports that can be run and printed/exported by authorized users. Some examples of these are: • BodyWorn™ and RocketIoT™ Users Currently on Duty • Incident Classification Distribution • Top Video Exporters • Total Data Usage • Pending Retention • Retention History • User Access Custody • Chain of Custody • Privilege Change History • Configuration Change History 4.i.6 Ability to send automatic notifications that a file has been changed once it has been shared Meets requirement. AVaiLWeb™ has the ability to send automatic notifications that a file has been Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 62 changed once it has been shared, and that action is included in the audit trail User Access Custody report. 4.i.7 Delete/Alter and Erase protection RocketIotTM and BodyWornTM have been designed to be tamper resistant and do not allow any user to edit or delete recordings at any point in time. Authorized users are allowed to add metadata to the video and review the video in the field if allowed to by departmental policy. All actions are entered into the chain of custody. There is no way for any user to delete recordings anywhere within the BodyWornTM, RocketIoTTM, and AVaiLWebTM ecosystem. AVaiLWeb’s retention engine is the ONLY entity that deletes videos. The retention policy is based on recording classification settings and is configurable by the City. All interactions with video evidence, whether by user or by system, are kept in the video’s chain of custody. Utility understands that BodyWornTM and RocketIoTTM recordings are digital evidence, and we protect that evidence from recording to storage to deletion. 4.i.8 Ability to search tagged data Meets requirement. The search feature within AVaiLWebTM operates similar to how modern search engines function in that keywords, which are within the metadata, can be used to search for incidents. This provides very powerful, robust searching capabilities within the system. Some common search parameters include date/time, officer name, device name, classification type, title, GPS location, related incidents, etc. Users can add metadata from any component of the integrated solution to video evidence in the form of notes, markers, or custom field entries (such as case numbers or CAD incident numbers). AVaiLWebTM allows authorized users to search, access, and retrieve Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 63 records/videos up to and including the retention period. Once an incident is removed by retention, the metadata for that incident remains, including the full chain of custody. AVaiLWebTM supports the ability to search for and export any such metadata. 4.i.9 Disaster recovery capabilities Utility’s AvaiLWebTM Video Management System is hosted in AWS GovCloud, which is a CJIS-compliant cloud environment that provides unlimited storage at no additional cost to the City. All evidence is stored redundantly and within geographically separated CJIS-compliant cloud environments. This methodology provides 99.999999999% resiliency for the City’s data. All evidence is encrypted at rest and in transmission using AES 256-bit encryption. 4.i.10 Video format non-propriety AVaiLWeb™ is a web browser application that requires no proprietary server or client software. It runs on standard web browsers, including Chrome, Internet Explorer, Edge, and Firefox. There is no additional cost for the software, and no licenses are required AVaiLWeb™ provides authorized users the ability to import videos, photos, and documents from other sources and combine data into a case. AVaiLWeb™ allows authorized users to export media in a variety of file formats that can be burned onto recordable media for viewing on devices deemed necessary by users. Access to AVaiLWeb™ is included for an unlimited number of users in Utility’s bid pricing. 4.j. Provide pricing for unlimited data storage or a la carte storage for GB, TB quantities for a 5-year retention time Utility’s AvaiLWebTM Video Management System is provided as a System as a Service (SaaS) subscription, hosted in AWS GovCloud, and provides unlimited data storage at no additional cost to the City. Please refer to Section 4: Fees, for further details. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 64 4.k. Software as a Service option Utility’s RocketIoTTM in-car system, BodyWornTM system, and the AVaiLWeb™ Video Management System are provided as a cloud-based System as a Service (SaaS) subscription. AVaiLWeb™ is a cloud-based solution, with no requirements for the City to invest in on-premises storage infrastructure. All storage is provided for within the cloud. The AVaiLWeb™ Video Management System is accessible via the internet via a common web browser on any internet-enabled device, to multiple users simultaneously. AvaiLWebTM requires no licenses, and includes unlimited access by approved users of the Department, including District Attorneys. A current paid subscription allows access by an unlimited number of users at no additional cost. 5. Warranty/Technology Refresh: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 5.a. A minimum 2-year warranty on all components Yes, Utility warranties are in full effect for the term during a current paid subscription under the SaaS Agreement. Hardware failure outside of malicious intent is fully covered free of charge by Utility. Please refer to Section Appendix – Summary Sheet Warranties, for a summary and links to Utility’s warranty, terms and conditions, and agreements. 5.b. Components/units failing within warranty period to be replaced within 48 hours of the City’s initial notification to the vendor of failure Utility provides 24/7/365 customer support. Utility manufactures all products in our state-of-the-art company headquarters facility in Decatur, Georgia, within Metropolitan Atlanta, and therefore maintains inventories all parts on a constant basis. Under warranty, after a Support Ticket is opened there is two- day advanced replacement for hardware issues. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 65 Utility will replace parts or replace total unit out of our company facility in Decatur, GA. Utility pays for shipping of parts or whole unit replacement under a return merchandise authorization. Replacement equipment is cross- shipped the day after Utility is notified about an issue. Please refer to Section 5: Appendix - Other Relevant Information for a summary and links to Utility’s warranty, terms and conditions, and System as a Service (SaaS) agreement. 5.c. Details relative to any no-cost replacements/refreshes during the project span to ensure most current technology Utility customarily provides a refresh of BodyWornTM hardware after the 37th month of a 5-year long-term contract. Software updates are included with the SaaS subscription and are provided over-the-air (OTA) without effort to officers or the City. Software updates are included at no additional charge. 6. Training: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 6.a. Hard copy manuals structured for efficient and comprehensive reference Meets Requirement. Utility has reviewed and understands this requirement and will comply. 6.b. Durable “quick guides” must be available for all end-users of a size that will allow convenient placement in vehicles Meets Requirement. Utility has reviewed and understands this requirement and will comply. 6.c. Online training tutorials structured so that an end-user can easily select tutorials for various functions without having to Meets Requirement. Utility has reviewed and understands this requirement and will comply. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 66 devote extensive time to a single all- inclusive tutorial 6.d. In-person training: Train the Trainer session(s) and classroom training led by the awarded vendor for large rollouts Meets Requirement. Utility uses a Train-the-Trainer model and will provide a Training Leader, as well as a technical Field Engineer, and trainers to train your internal staff. Training is on-site, in-person, and online and interactive. We ask that participants dedicate four hours for their training sessions with breaks included. We distribute hardware and give in-depth, face-to-face training classes on using the hardware and software. The AVaiLWebTM video management system is role and permission based. Technical support staff will receive their own training session and will cover troubleshooting, back end system navigation and redaction, training for reporting and reviewing activity logs, and for producing scheduled reports. Advanced technical support and video management training will be provided in a classroom environment. Utility can adapt to most seating and room requirements in a typical classroom space within a standard facility. Utility provides equipment necessary to conduct training, including a computer, Wi-Fi hotspot, and all other materials. We propose a hands-on approach to training to ensure all respective individuals have complete understanding and are comfortable with using and training on the system. Please refer to Section 3: Approach to Services – Training, for details. 6.e Identify, based on previous experience with public sector contracts, the number of training hours typically needed on the end-user to be confident in the operation of the systems (In-Car, Interview Room, and Data Storage and Management Systems Meets Requirement. An estimate of four hours of training is typical and sufficient for each end user and supervisor to be involved with BodyWornTM, RocketIoTT In-Car System, RocketIoTT Interview Room system, and the AvaiLWebTM DEMS. Training implementation will include all designated agency supervisory personnel, uniformed line officers, and specialized units. Please refer to Section 3: Approach to Services – Training, for details. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 67 6.f. The ability to add training modules to our Vector Solutions Learning Management System Meets Requirement. Utility will comply to add training modules to the City’s Vector Solutions Learning Management System. 6.g. In-person training for selected contractor vendor to install the in-car video systems Meets Requirement. The System as a Service (SaaS) Subscription is all-inclusive, and provides training to certify the City (or its designated installer) on the installation of the RocketIoTTM in-car camera system. Utility is the manufacturer and supplier of the RocketIoTTM in-car and can also install the systems at the City’s request. Please refer to Section 3: Approach to Services – Training, for details. 7. Customer Service/Support: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 7.a. Provide concise detail on the availability of customer service and technical support to end-users Utility has more than 80 employees, all based in the US, and dedicated to our BodyWornTM, RocketIoTTM in-car camera video and RocketIoTTM interview room camera solutions. All technology, administrative, and management staff are located at Utility’s Headquarters in Decatur, Georgia in Metropolitan Atlanta. Utility has employees based in all continental US time zones. Please refer to Section 3: Approach to Services and Capacity to Perform – Customer Support and Ongoing Service, for details. 7.b Offer support availability 24 hours a day, seven (7) days a week, 365 days a year Utility meets this requirement. Utility provides 24/7/365 phone-based technical support from our home office in Decatur, GA. All users have access to the help desk service phone number for Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 68 technical support during or after normal business hours. Should there be an outage notification, users will receive a call back within one hour. Within 48 to 72 hours, Utility provides on-site services to address support issues that cannot be resolved via phone. 7.c Describe the standard procedures for escalation of service/support issues when required Utility meets this requirement. Utility has a tiered response to support that will escalate the level of support depending on the situation. Tier 1 would be onsite support by City staff after they have been trained by Utility, which will alleviate most day-to-day issues that may arise. Problems beyond Tier 1 scope will be escalated to Tier 2 and from there to Tier 3, which is onsite technical support from a Utility field engineer. Item Priority Fatal Severe Medium Minor 1 1 Hour 1 Hour 2 Hours 3 Hours 2 2 Hours 2 Hours 4 Hours 6 Hours 3 4 Hours 4 Hours 8 Hours 16 Hours 7.d Provide in-person service/support when such a need is identified by the City Utility meets this requirement. Within 48 to 72 hours, Utility provides on-site services to address support issues that cannot be resolved via phone. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 69 8. Out Year Date Retention and Transfer: “The Vendor will describe in detail if current products can meet, complete and/or provide the following: 8.a All data retained in the data storage and management system belong to the City. At the end of the contract term, the awarded vendor will retain the data until the City can accomplish a transfer of data. Once data is confirmed to have successfully transferred to the City vendor will delete any copies of City data Utility has reviewed and understands this requirement and will comply. Utility’s solutions are cloud-based, CJIS-compliant systems, hosted in the AWS GovCloud. During the term of the contract, Utility will act as the custodian of the City’s data, but the City owns all the data, including video, photos, metadata. 8.b.Identify your standard procedures for facilitating the transfer of data In the unlikely event of end of service, or upon contract expiration, Utility provides all of the City’s data in an indexed and searchable format on an external hard drive to the City. This will be accomplished using AWS Snowball, which uses multiple layers of security designed to protect your data including tamper-resistant enclosures, 256-bit encryption, and an industry-standard Trusted Platform Module (TPM) designed to ensure both security and full chain-of-custody of your data. 8.c.Data migration services Utility provides data migration services for customers who seek to move data from legacy recording systems into the AVaiLWebTM DEMS platform. Utility’s service is provided in partnership with the City to learn the amount and characteristics of the data, and evaluate the relative benefits and costs involved. With that information, the City will set priorities regarding data migration, and Utility will migrate the desired data accordingly. Please refer to Section 4: Fees for details regarding customary costs for data migration. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 70 BODY CAMERA MUST HAVES BODYWORN™ is fundamentally better. No other Police BodyWorn camera has any of these 5 Must Have capabilities. Your Police Officers and Citizens deserve the best. by OFFICER DOWN EMERGENCY ALERTS If an Officer goes down and does not respond, BodyWorn automatically starts recording, and sends a real-time Emergency Alert with Officer Down location to Dispatchers, Supervisors, and all nearby Officers. Smart Pre-Event Recording prepends two minutes of video and audio to the recording. COMPUTER AIDED DISPATCH (CAD) ACTIVATION CAD Activation allows for an automated process of video recording and tagging based on calls for service. For high priority calls, an action zone with a pre-defined radius will automate, activating recording and tagging of all video devices that enter that zone. This ensures that video will be recorded when needed most and is easily searchable later. AUTOMATIC POLICY-BASED RECORDING START & STOP BodyWorn has multiple sensors and uses configurable rules processing to reliably follow Department Policy for when to automatically start video recording, and when to allow stop of video recording. LIVE VIDEO STREAMING & IMMEDIATE VIDEO UPLOAD NO DOCKING STATIONS Central Dispatch can start live video streaming from any BodyWorn or in-car camera system. Video is automatically uploaded as it is recorded to secure CJIS compliant storage. Video can be available immediately. No docking stations are required. INTELLIGENT HOLSTER ACTIVATION AND ALERTING SMART HOLSTER BodyWorn’s powerful Smart Holster continously monitors the presence of the firearm within the holster. When the firearm is removed a series of actions are activated, including recording triggers and real-time emergency alerting to dispatch and nearby officers. bodyworn.com 5 1 2 3 4 5 © Utility, Inc. All rights reserved. | v.051820 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 71 IN-CAR DVR/ROUTER MUST HAVES RocketIoT is fundamentally better. No other in-car DVR/Router has any of these 5 Must Have capabilities. Your Police Officers and Citizens deserve the best. by AUTOMATIC POLICY-BASED RECORDING START & STOP RocketIoT has multiple sensors and uses configurable rules processing to reliably follow policy for when to automatically start video recording, and when to allow stop of video recording. LIVE VIDEO STREAMING & IMMEDIATE VIDEO UPLOAD Central Dispatch can start live video streaming from any in-car camera system. Video is automatically uploaded as it is recorded to secure CJIS compliant storage. Video can be available immediately. INTEGRATED ‘STORE & FORWARD’ BODY CAMERA VIDEO BodyWorn can upload files to AVaiLWeb when used in conjunction with RocketIoT. It offloads recorded video as soon as possible via WiFi to the RocketIoT, which as a 120GB solid state drive. RocketIoT acts as a CJIS compliant, secure video vault. FIRSTNET CAPABLE, PREEMPTIVE PRIORITIZATION RocketIoT in-car systems natively support FirstNet and AT&T Band 14 connectivity. Given that First- Net and AT&T Band 14 are real and live today, Utility’s solution allows the Department to implement this technology in this procurement. AUTOMATIC LICENSE PLATE RECOGNITION CAPABLE Utility is developing advanced license plate recognition technology integration with the RocketIoT in-car video system. In the technology model under development, plate location data is searchable as metadata in the AVaiLWeb digital evidence platform, and automatically tagged to recorded videos. bodyworn.com 5 1 2 3 4 5 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 72 The Smartest Body Camera Technology BodyWorn™ by Utility, Inc. is a future-proof solution that overcomes significant pitfalls that are found in competing police body-worn cameras. Utility developed this smart device to provide agencies with greater benefits than a manually operated camera. BodyWorn auto- matically records, based on policies when triggers are activated. Command centers and 911 dispatchers can send live messages to BodyWorn devices and view live streaming during critical moments. The video, audio and metadata automatically and securely uploads to cloud storage, eliminating the inconvenience of physically docking the device. BodyWorn is more powerful than ever now, with Smart Holster Sensors. Automatic Policy-Based Recording Functional Fusion of Technology and Garment Secure Automatic Wireless Offload - CJIS Compliant Integration with the Rocket™ and Rocket IoT™ Real-Time BOLO, Amber, and Silver Alerts Smart Holster Sensors Internal GPS and Accelerometer 4G LTE Internet Connectivity Discrete Alerts for Backup Hi-Definition Video Officer Down Alerts Live Video Streaming Smart Video Redaction Wide Field of View Continuous Battery Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 73 BODY CAMERA Video •720p HD Video Resolution •30 Frames per Second •Automatic High Dynamic Range •Video Stored in Secure Slice Files •Automatic Wireless Media Offload Process •Automatic Secure Wipe after Upload •Bright LED for Night Recording Interactive •Integrated LCD Monitor •Automatic Officer Assignment •Automatic Integration with In-Car Video Triggers and Metadata •Voice/Touch Point Manual Operation Capable •Covert Mode with Vibrating Notifications •Bluetooth Communications •Chain of Custody Validation for each minute of Automatic Video Offload •Mobile Viewing Screen for Immediate Video Playback •Accelerometer G-force Recording Triggers Connectivity •WiFi Connectivity •Mass Alert Distribution - BOLO, Silver, Amber •Cell Phone Replacement Alternative •Cellular Connectivity Capable •Receive Text Message Capable •Voice Command Capable •Audio Notification Capable Other Features •Live Streaming Video Capable •GPS Position Reporting •Time, Date, GPS Location in Metadata File •Integration with Video Mapping Software Environmental •Operating temperature: -10° to 40° C •Fully Rechargeable in just over an hour •No Electromagnetic Interference FEATURES: Automatic Policy-Based Triggers Immediate and Secure Evidence Offload Real-Time Alerting Officer Down Alerting Live Video Streaming Securely Mounted in Uniform Product Features & Specifications Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 74 Available in a Variety of Brands, Color and Style Options EXTERNAL VEST CARRIER DUTY SHIRT SAFETY VEST FOUL WEATHER JACKET Merging the BodyWorn™ technology with the officer’s uniform keeps it streamlined and non-threatening. This ensures that the device is beyond the easy reach of criminals and is stable when recording, to provide the optimal audio and video of an incident. TACTICAL VEST Multiple Mounting Options Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 75 BodyWorn User Guide Software Updates Over-the-air updates are pushed out to each device and can be downloaded instantly. New Software Notification Click the ‘NEW SOFTWARE IS AVAILABLE’ notification bar and follow the prompts to update the BodyWorn software. Follow the prompts to complete the installation by clicking ‘INSTALL’ Login to your BodyWorn™ account with your assigned credentials or built-in NFC chip. BodyWorn Login Navigation Drawer BodyWorn Version # After logging in, you will be taken to the home screen. Home Screen Toggle speechon/off Navigation Drawer Media Capture/ Media Library Messages Toggle duty on/off WiFi, Bluetooth, NFC Scan for Rocket, Register NFC, Update Configuration, Update Firmware Access advanced tools, settings and the sign out button within the Navigation Drawer Software Updates Use the Advanced menu in the Navigation Drawer to download configuration and firmware updates. Manually update Configuration Manually update Firmware/Software The Firmware can also be updated as described on the first page of this User Guide by clicking the notification at the top of the screen. Follow the prompts to complete the installation by clicking ‘INSTALL’ Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 76 BodyWorn User Guide In Media Capture, you can record videos and take pictures. To access, follow these steps: Media Capture Stop recording by tapping the red square Toggleaudioon/off Toggle recording notifications on/off 1. 2. Click the ‘Media Capture/Media Library’ icon Click the ‘video camera’ icon Incident Number Duration Receive messages like BOLO and Amber/Silver alerts, action zone entries, and ‘recording’ notifications by Supervisors and Central Dispatch. Messages Messages can include multiple attachments, written content and a subject line. Collect picture evidence to upload to secure storage by tapping the camera icon inside the Media Library tab. Photo Capture 1. 2. Click the ‘Media Capture/ Media Library’ icon Click the ‘camera’ icon Photo Capture Photo Review Save the Incident View uploading and offloaded media in the Media Library. This can be located in the Navigation Drawer or the Media Capture folder. Media Library/Notes Media uploading Offloadcomplete Add a note by clicking on the incident, and then the ‘pencil’ icon Type in the note pad and click save to upload it with the selected incident Custom Entries can be added by an Admin in AVaiL Web Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 77 BodyWorn User Guide Media Playback Video Evidence can be played back immediately on the BodyWorn device. View your media evidence by clicking the incident’s play button Media is no longer viewable when the play button is gray due to storage limitation or expiration Save Classification(s) Select Classification(s) Adding Classifications 1.Click the ‘Media Capture/Media Library’ icon 2.Click the incident you want to classify, and then the ‘tag’ icon Sync with server Choose the specific incident you wish to add a classification to within the Media Library. To access, follow these steps: Once a classification is saved, there will be an check mark next to the description in the Media Library. Bluetooth/Status Check BodyWorn can be activated through the connected Bluetooth device. Status Check can be accessed by holding down the Utility Icon on the home screen. Network Connection Storage Battery Life Volume Up Status CheckMute (Recording) Volume Down Start (Recording) Stop Recording 1-800-597-4707 support@utility.com www.BodyWorn.com Contact Support Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 78 Smart Holster Sensor When Seconds Mean Lives, Intelligence Matters INTELLIGENT HOLSTER ACTIVATION AND ALERT SYSTEM Automatic Activation of Body Cameras Upon Removal of Firearm Real-Time Emergency Alerts to Dispatchers and Nearby Officers Weeks of Battery Life on One Charge, USB Re-Chargeable LED Status Indicator with Charge Status Alerts Installation in Seconds on Most Major Holsters with No Modification Required Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 79 CAD INTEGRATION Bringing CAD information into the AVaiLWEB Cloud, such as: Call ID, Call Type, Priority of Call, Address and Dispatch information. As CAD calls come in, they are visible on the AVaiLWEB live map. CAD ACTIVATION As CAD calls are assigned, the automation process can begin. When an officer is dispatched to an incident, their BodyWorn and RocketIoT video automatically starts recording and tags it with the CAD Incident. For High Priority Calls, an Action Zone with a pre-defined radius will automate, triggering recording and tagging of all video devices that enter the zone. AUTO TAGGING & CLASSIFICATION For video not activated by a CAD call, the system can link to a CAD call based on start time, dispatch time, and officer ID. CAD Activation Automate Recording Based on Dispatch Calls Merging CAD Data with BodyWorn Cameras and RocketIoT In-Car Video for Enhanced Automation Guarantees video will be recorded when its needed most. GET THE VIDEO Alleviates the officer from having to manually classify the video after-the-fact, maintaining accuracy and safeguarding retention. KEEP THE VIDEO Easily searchable in AVaiLWEB by classification, case #, call ID, report number, as well as related videos. FIND THE VIDEO Allows the Officer to Focus on Their Job When Sent on a Call for Service Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 80 Smarter Digital Evidence Management AVaiLWEB™ is a powerful web-browser solution that makes it easy yet secure to search, play, manage, redact, and share video and data with a secure chain of cus- tody. The media interface allows multiple related video and audio feeds to be played simultaneously. AVaiLWEB also has live video streaming allowing dispatchers and supervisors to have complete situational awareness. It also provides an automatic real-time, map-based view of location and status of all mobile operations, including vehicles, personnel, and assets. AVaiLWEB provides Geofence alerts, live tracking, traffic and weather overlays, asset overlays and Street Views. Synchronized Video & Audio Video Redaction Tools Comprehensive Chain of Custody Customizable Configurations Multiple Videos from an Incident Live Map View Live Video Streaming Interactive Reporting Send Real-Time Alerts Ultimate Witness Portal All-In-One Web-Browser Platform Seamless Transfer of Video Secure & Unlimited Cloud Storage Geofence & Action Zone Activation Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 81 VIDEO TRACKING AND PLAYBACKLIVE VIDEO STREAMING GIS/ESRI DATA OVERLAYSCUSTOM GEOFENCES CUSTOM DEVICE REPORTSHISTORICAL GPS TRACKING Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 82 Smart Redaction Automated Video Redaction With SmartRedaction™, law enforcement agencies have the ability to redact video more effectively and efficiently when responding to Public Records Requests for video evidence, such as Freedom of Information Act (FOIA). The process of preparing videos for public dissemination, while maintaining privacy rights of those involved, can be time consuming and expensive. Not with Smart Redaction. Smart Redaction identifies, tracks and redacts objects and people in a video, alleviating the need for large staff to work long hours to review and manually redact video. Smart Redaction is an industry-leading redaction tool, built for BodyWorn™ and Rocket IoT™ in-car video, that protects the privacy of victims, innocent bystanders, minors and undercover officers, while saving time and money for the agency using it. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 83 Dimensions: 197mm (l) x 150mm (w) x 43mm (h) Material: Cast Aluminum Power: 9 - 24Vdc / 14W Storage: 120GB Solid State Drive Processor: Intel Dual Core Atom Processor, 1.33GHz Memory: 2GB RAM, 1066 MT/s Connectors: Color Coded, Water Tight, Locking. 1 RED: Power and On-Board Diagnostics . 2 DARK BLUE: 4 Ethernet (802.3af PoE 10/100Mb). 1 BLUE: 1Gb Ethernet. 1 BLACK: Triggers (1 Ignition, 4 Programmable Inputs, 1 Siren, 1 Relay Output). 1 Radar Interface (RS-232). 1 USB 2.0 (optional) RF Connectors. 2 FME Cellular . 2 RSPMA 2.4/5 GHz (WiFi 802.11 g/n/ac MIMO). 2 RSPMA 2.4/5 GHz (WiFi 802.11 g/n/ac MIMO). 1 SMA GPS Environmental. Temperature Range: -20° to 70° C. IP-67 (submerge 1M for 30min w/ no water ingress) Certifications. FCC. MIL-810G: Shock, Vibration & Temperature ROCKET IOT UNIT IN-CAR CAMERAS Front Camera. 2MP Full HD. 30 FPS at 1080p (H.264). 0.1 LUX Minimum Illumination for Optimal Low Light Performance. Auto Day / Night mode. 3.7mm Lens (Wide Angle). Robust Low Profile Mounting Back Seat (Prisoner). 2MP Full HD. 30 FPS at 1080p (H.264). 0 LUX Min Illumination. Auto Day / Night mode. Integrated Microphone. 2.9mm Lens (Wide Angle). Robust Mounting Design FEATURES: 4G LTE Internal Cellular Modem Supports All Major US Carriers, Dual SIM Capability Dual WiFi: Hotspot around the vehicle Access Point for high-speed offload Integrated Crash Sensor Integrated Battery Monitoring & Internal Temperature Sensor (for health monitoring) Optically Isolated Trigger Inputs & 1 Relay Output(5 total, 4.5V to 24V ) Integrated Siren Trigger Interface Integrated On-Board Diagnostics: J1979 (ISO 15675-4), J1939 (The ISO 15675-4 was mandated in 2008 for all US cars: Is CAN interface) Under Voltage Warning / Shutdown Software Adjustable Shutdown Timer Integrated GPS with Antenna Detection Technology (for health monitoring) Remotely manage network configurations: Firewall, IPSec, Port Forwarding, Split networking, black and white list, bandwidth management Product Features & Specifications Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 84 Frequency & Gain. Cable 1: 694-894 MHz, 3 dBi & 1.7-2.7 GHz, 5 dBi. Cable 2: 2.4 GHz 5 dBi; 4.9-6.0 GHz, 5 dBi. Cable 3: 2.1-2.5 GHz, 5 dBi; 4.4-6.0 GHz, 5 dBi. Cable 4 (GPS): 1575.42 +/- 2 MHz, LNA: 26dB 5 dBi nominal RHCP VSWR: 2:1 max over range Nominal Impedance: 50 ohms Maximum Power: 10 Watts GPS. Noise Figure: 2.0 dB max, 1.7 dB typical. Amplifier Bias: 2.7 to 5 VDC. Current: 20 mA max, 10 mA typical SPECIFICATIONS FEATURES: All-in-one Antenna: GPS, Cellular, WiFi Host & WiFi Client Easy to Install Certified for Rocket Installations Permanent or Temporary Options Available Antennas come in Black or White Case: 4.2”D x 3.2”H (107 mm x 81 mm) add ½” (1.3 cm) to height for magbase Case Material: White or Black UV resistant ASA MGW Mounting: Magnet Mount SMW Mounting: Threaded metal stud ¾” dia. x ½”long (19 mm x 13mm) for ¼” (6mm) thick metal; supplied with gasket and nut. Other length studs available Cables. Cable 1: Cellular FME connector 15ft (4.5 meters) . Cables 2 & 3: WiFi RPSMA 15ft (4.5 meters). Cable 4: GPS SMA 15ft (4.5 meters) Environmental. Temperature Range: -40° to +85° C Certifications. Shock & Vibration: IEEE1478, EN 61373, MIL-810G, TIA 329.2-C. Dust/Water Ingress: SMW:IP67, MGW:IPx5 Multi-band Antenna Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 85 FEATURES: High Speed Video/Media Upload Secure Store and Forward Technology x86 64bit Intel Dual Core Atom Processor, 1.33GHz Dual WiFi MIMO AES 256 Encryption Dimensions: 197mm (l) x 150mm (w) x 43mm (h) Material: Cast Aluminum Power: 9 - 24Vdc / 14W PoE Storage: 1 TB Solid State Drive Connectors: Color Coded, Water Tight, Locking. 1 RED: Power .2 DARK BLUE: 4 Ethernet (802.3af PoE 10/100Mb).1 BLUE: 1Gb Ethernet.1 USB 2.0 (optional) SPECIFICATIONS RF Connectors. 2 RSPMA 2.4 GHz (WiFi 802.11 b/g/n MIMO).2 RSPMA 5 GHz (WiFi 802.11 a/n/ac MIMO) Environmental. Temperature Range: -20° to 70° C.IP-67 (submerge 1M for 30min w/ no water ingress).NEMA Weatherproof enclosure.Shielded internal antennas.Non-conducting fiberglass casing Certifications. FCC.MIL-810G: Shock, Vibration & Temperature Yard Smart Waypoint Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 86 Rocket Locker FEATURES: Tamper-proof power and antenna connections Rugged composite enclosure Secure with MasterLock Key Easy to Install Increased Security and Performance The Rocket Locker is a secure, ruggedized housing that protects the Rocket hardware and peripherals from damage and tampering. Cable connections and hardware can only be accessed with a MasterLockTM Key. Fully Secure The Locker seamlessly encloses a Rocket, Booster, and Power Timer, providing a completely environment-proof encasing. Tampering is greatly reduced — no cable connection or hardware can be reached without a key. Easy Install The Rocket, Booster, and Power Timer are pre-mounted within the Locker itself, which is then mounted on a bracket, requiring four bolts to hold it in place. The Rocket Locker only takes up a 13”x10”x3.75” space. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 87 Interview Room Solution CAMERASImage Settings. 4 Megapixel (2688 x 1536) Resolution Min Illumination: 0.01 lux at f2.5 (30 IRE, 2400K) Lens: Fixed Focal, f3.7mm at f2.5 Frame Rate: 30fps (1920 x 1080) Wide Dynamic Range: Basic WDR (75dB) Image Sensor: Progressive Scan CMOS Sensor Size: 1/2.8” Effective Pixels: 1944(H) x 1224(V) (2.38 MP) Dimensions: 197mm (l) x 150mm (w) x 43mm (h) Material: Cast Aluminum Power: 9 - 24Vdc / 14W Storage: 120/128GB Solid State Drive Environmental. Temperature Range: -20° to 70° C.IP-67 (submerge 1M for 30min w/ no water ingress) Certifications. FCC .MIL-810G Shock, Vibration & Temperature.PRCRBDVR RocketIoT DVR, Communications & Control Unit Cameras with Covert Microphone Wall Switch Multiple Trigger Options Unlimited Evidence ManagementSoftware & Storage Part of the AVaiLWEB Ecosystem Compatible with BodyWorn through AVaiLWEB Supports Up to Four Cameras FEATURES: SPECIFICATIONS: Access to Video in AVaiL Web AWS Cloud INTERVIEW ROOMCovert Smoke Alarm Camera WallSwitch VideoCamera BodyCamera Covert Wall Outlet Mic Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 88 SMART REDACTION THE ULTIMATE WITNESS DEDICATED COURT OFFICIALS PORTAL Make managing, viewing and sharing evidence and cases efficient for court officials. One login allows users to view any evidence shared with them from all participating agencies that utilize the AVaiLWeb Ecosystem. SIMPLE DRAG & DROP CASE CREATION MANAGE, VIEW, ORGANIZE & SHARE PART OF THE AVAILWEB ECOSYSTEM EXPORT MEDIA CUSTOMIZE THE EXPORT EXPERIENCE BY CHOOSING: START/STOP RANGE VIDEO SOURCE VIDEO/AUDIO REDACTION WATERMARK MP4 OR ISO CASES ORGANIZE MEDIA & UPLOAD ANY RELATED DOCUMENTS EASY SHARE SECURED VIDEOS, PHOTOS OR CASES WITH GROUPS, AGENCIES, OR OTHER ATTORNEYS ALL ACCESSES IN CHAIN OF CUSTODY INTRODUCING USER MANAGEMENT ORGANIZE TEAM ACCESS SECURELY VIEW MEDIA & CASES WITHOUT NEED TO DOWNLOAD OR BURN DVDS ultimatewitness.com Learn More © Copyright 2019 Utility, Inc. All Rights Reserved.bodyworn.com | info@bodyworn.com | 1-800-597-4707 Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 89 Technical Approach of Utility’s BodyWornTM and RocketIoTTM, and AVaiLWebTM Digital Evidence Management System (DEMS) The Ultimate Ecosystem Mission Critical Mobile Intelligence. Protect What’s Important: Officers, Evidence and Community Transparency All data collected by Utility is encrypted and securely stored in the cloud. No need for cumbersome docking stations or server rooms. Eliminates risk of data loss. Capture high-quality video with our one-of-a-kind integrated body camera. Use policy-based triggers to start and stop camera recording. Always have a Wi-Fi connection with a vehicle-based mobile router. Upload BodyWorn and In-vehicle video instantly to the cloud. Share videos within Utility’s Virtual Command Center using our state-of-the- art automated redaction software to blur anything from large crowds to an identifiable mark. Utility’s Virtual Command Center – a comprehensive user-friendly online platform allows the user to store, manage and retrieve important videos at the click of a button. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 90 Utility’s BodyWornTM system, RocketIoTTM in-car system, interview room cameras system, and AVaiLWebTM DEMS are provided as a System as a Service (SaaS) subscription. The SaaS subscription provides complete end-to-end security from the time video is recorded until it is purged at the end of the video retention classification. Utility provides unlimited storage at no additional cost to the Department. This narrative describes a system overview of technical features, capabilities, and design considerations that are included in the Utility Ultimate Ecosystem, beginning with a description of BodyWornTM and RocketIoTTM. This combination of features and capabilities is unmatched by any other solution, and is the ideal structure designed for a cohesive law enforcement and public safety Department. (The Exhibit above also details the integration of Utility’s FirstNet Certified RocketIoTTM in-car DVR/Router, part of the BodyWornTM technology Ecosystem). Cellular Tower TRANSMITS BASED ON POLICY Access to GPS positioning and Video in AVaiL Web GPS Vehicle Computer for OBD VIDEO S TO R ED IN VEH ICLE ©Copyright 2020 Utility, Inc. All Rights Reserved. Ofﬁcer’s BodyWornSTORES UP TO 30 HOURS OF VIDEO Rocket IoT - In-Car VideoSTORES UP TO 15 DAYS OF VIDEO VIDEO STORAGE & TRANSMISSION SYSTEM TOPOLOGY CJISCompliantCloud VAUL T IN REAL -TIME Smart Waypoint RECEIVES, STORES & TRANSMITS VIDEO SW VIDEO OFFLOAD BASED ON POLICYGPS & METADATA ALWAYS GOING UP TO CLOUD802.11ac WiFi CONNECTION802.11ac W i F i CONNEC T I O N Holster ActivationCONNECTED VIA BLUETOOTH Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 91 Utility is a video communications industry-leader. As such, we provide the following link to an animated explanation of the topology diagram shown above: https://youtu.be/FXacajEmBBg The BodyWornTM camera is a smart computing device that utilizes real-time 4G-LTE cellular communications provided either by its own LTE connection or by the RocketIoTTM In-Vehicle Router/DVR, along with a variety of sensors and configurable operating software for autonomous processing. This combination of software and communications driven technology provides policy-based recording control, automatic safety reporting (such as “Officer Down” bulletins), and geo-fence zone awareness. In law enforcement, it can also minimize or eliminate the impact of racial bias in recording decisions and officer distraction. Utility’s BodyWornTM camera uses a mobile computing device to capture and manage video for on-duty employees and officers. Using familiar technology reduces oOfficer distraction and therefore, personal safety risk. BodyWornTM also offers the ability to receive messages and take actions based upon configuration rules processed by software that can be updated at any time. Clip-On Cameras Fall Off With law enforcement departments spending big dollars on body-worn cameras, the intent should be to reliably record video of an incident. Cameras that are clipped onto eyeglasses, headbands, shirt collars, or epaulets are very exposed to getting knocked askew and recording unreliable video. Very recent headlines confirm the embarrassment and risks Agencies and Departments face when clip on cameras fall off, and then even get taken away by third parties, leaving law enforcement vulnerable to community scrutiny. See the issues document in the following media report: Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 92 Source:http://www.mlive.com/news/grand- rapids/index.ssf/2016/07/grand_rapids_police_looking_fo_16.html As an example, for law enforcement, the time the department most wants to collect video of an incident is when an officer gets into a use of force situation with an assailant. A clip- on camera is most likely to get knocked-off and sent flying to the ground during a struggle. The Edmonton Canada Body Worn Video report from June 2015 stated "in use of force situations the camera almost always became partially or fully dislodged," and on several occasions the camera flew off and was 'lost' without the wearer realizing it. The Edmonton report further "expressed strong safety concerns because the pressure of the camera against a member's temple could cause injury in a dynamic interaction; and, the breakaway wire could be used as a weapon against the member". For all these reasons, a clip-on body-worn camera is a fundamentally bad concept Camera Integrated into Uniform Because of the fundamental problems of a clip-on camera, the Utility BodyWornTM is integrated into the officer’s uniform. It is securely mounted and can’t be snatched off by an assailant. It can’t fall off when the officer runs or gets into a struggle. The officer always knows exactly where the camera is pointing. There is no wire that can be used to strangle an officer. The camera is mounted in front of the officer’s body armor, not against the head where it could cause a head injury. The most important factors for the Utility BodyWornTM camera integration into the officer’s uniform are that officer safety is maximized, and BodyWornTM video is recorded reliably. External View of Integrated Duty Shirt Mounting Option Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 93 Utility’s mounting system incorporates extremely strong magnets, an alignment pin, and sloping-edge lens design to guide the BodyWornTM into the holster mount. This combination provides for a very secure and positive marrying of the holster and the BodyWornTM device. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 94 Integrated Tactical Mounting Option External Tactical Mounting Option Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 95 Never Lose Video Any body camera where video can be lost is going to damage public trust in transparency and accountability. The Utility technical approach to body cameras is to never have any situation or possibility where video can be lost. The Utility BodyWornTM camera has no cable, and there is no battery level or condition that would cause video to be lost. Policy Changes Utility’s BodyWornTM software driven policy-based recording ensures consistent, transparent, bias-free, and reliable video recording starts and stops that implement your department’s Command Staff video recording policy decisions without exception. Also, the fact that the system is updated “over the air” allows for all BodyWornTM cameras to be consistently current - policies may now change without the headache associated with a manual update process. Video Upload and Immediate Access to Video Utility developed BodyWornTM with immediate wireless upload because video evidence should be uploaded to the secure central video repository as soon as possible even as it is being recorded. BodyWornTM video may be automatically uploaded through secure Wi-Fi, Smart Waypoint, or cellular connections. BodyWorn™ offers multiple methods for uploading video. First, the City can define certain classifications as high priority which tells BodyWorn™ to upload those incidents as soon as possible using whatever the current active Internet connection is (cellular or Wi-Fi) in order to provide almost immediate access to the recording(s). Second, BodyWorn™ can independently and automatically upload recorded digital evidence through an authorized Wi-Fi Access Point to the cloud. Third, if used in conjunction with Utility’s Smart Waypoint™: 1. BodyWorn™ automatically offloads recorded video as soon as practical via Wi- Fi (802.11AC) to the Smart Waypoint™ while charging. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 96 2. The Smart Waypoint™ then stores this video in its CJIS compliant, secure video vault. Once each file has been confirmed as received by the Smart Waypoint™, BodyWorn™ deletes the files from its local storage. 3. The Smart Waypoint™ then begins to upload the digital evidence to AVaiLWeb™’s cloud-based storage through its network connection. 4. Once each file has been confirmed as received by AVaiLWeb™, the Smart Waypoint™ deletes the files from its local storage. The fastest and least intrusive way to upload BodyWornTM video is through our SmartWaypointTM access points. High priority incidents may be upload over the cellular network while standard priority incidents are uploaded over Wi-Fi once the system is within range of an approved access point. Other authorized access points can also be used to immediately upload video files. (If the Department has Utility’s RocketIoTTM in- car DVR/router evidence vault in the vehicle, then BodyWornTM video may be immediately transferred to the RocketIoTTM evidence vault and then uploaded based on incident classification allowing for better management of the video data). Wi-Fi or Cellular wireless video upload avoids the need to purchase and install docking stations. The Department gains significant cost savings if it does not have to purchase, install, and support manual docking stations and support upgraded internal data networks to transfer video files from the manual docking stations to an internet access point. The Department gains better data security and Chain of Custody control since there is no room needed to rack dozens of body cameras while they are uploading video some hours after the end of the shift. Audit Trail Records To ensure public trust in transparency, a body camera should generate and immediately upload a video recording Start or Stop audit trail message. An audit trail record exists in the video management system. It logs when and where a camera starts or stops recording, whether the body camera ever makes it back to a station to be placed into a Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 97 docking station or not. If a Recording Start or Stop audit trail message is received, but no matching video is uploaded, the Command Staff can know to start looking for the missing video file. This will increase public confidence in your department’s transparency for 21st Century Policing. Audio and Video Privacy Requests Audits The BodyWornTM camera audio can be muted based on departmental policy. Citizens may request that audio and/or video recording be stopped before they will provide a statement or information to an officer. The BodyWornTM camera audibly announces to the officer and to nearby citizens that audio recording is being muted. The announcement is recorded as part of the audio track before audio is actually muted. This way there is an audit trail and positive confirmation that audio was muted. In a similar manner, if an officer unmutes the audio to restart audio recording, an audible message prompt announces to the officer and nearby citizens that audio recording is being restarted. Automatic Biometric Login Our smart technology strives to reduce manual officer interaction as much as possible by leveraging the biometric capabilities of tBodyWornTM. In order to securely log in to the device, an officer can simply use his or her fingerprint. Once BodyWornTM recognizes the fingerprint as belonging to an authorized user, BodyWornTM uses these credentials to log in. Other systems fail to provide this enhanced level of security and many do not provide a screen or entry method for an officer to log into his or her body-worn camera at all. Our approach removes the risk of an officer recording video on a device that was not assigned to them. The enhanced biometric login capability provided by BodyWornTM prevents a mismatch between the officer and the assigned officer. Accelerometer Based Video Recording Start and Stop BodyWornTM provides automatic video recording Start and Stop based upon motion and acceleration detected by the device. If an officer starts running, BodyWornTM will start Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 98 recording if it is not already. During a chase of an assailant is not the time for an officer to start fumbling around trying to manually press a record start button. Any body-mounted recording device should start recording automatically during these situations. “Officer Down” Automatic Reporting Similarly, an accelerometer and 3 axis position sensor can determine when an officer is in a horizontal orientation. When this is detected, the device provides a voice notification prompt to the officer to de- activate a pending “Officer Down “emergency alert. If the officer doesn’t respond, BodyWornTM sends an emergency message to AvaiLWebTM, which in turn generates an emergency notification to all designated users than an officer is down and provides an exact GPS location of the officer in web based-map view. Central Dispatch and nearby officers can respond to the exact location where the officer is known to be down. The BodyWornTM camera also automatically starts recording and uploading metadata, video and audio. In this way, BodyWornTM provides a very significant officer safety capability. BOLO, Amber, and Silver Alerts Since BodyWornTM can have access to 4G-LTE communications, it can receive, as well as send, real-time information. A dispatcher can send an immediate BOLO (Be On the Automatic Trigger when Officer Starts Running Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 99 Look Out), Amber, or Silver alert to a group of officers such as homicide or traffic, all officers within a Geo-Fence zone, or to every on-duty officer. BOLO, Amber, and Silver alerts can include text messages, voice announcements, and pictures. An officer’s BodyWornTM will announce the officer has received a BOLO alert, or can be configured to vibrate if the audio is muted. The officer can take the BodyWornTM out of the armor vest or jacket, and look at the text and picture of the BOLO suspect, or the picture and description of the child or senior citizen. Information is communicated immediately, which increases officer safety and allows your department to respond to calls faster. The BodyWornTM camera can also take pictures of suspects, and share those pictures with Central Dispatch and other officers. This allows an officer to show a picture of a suspect to a victim to identify a suspect without having to confront the suspect a second time. This technology avoids “re-victimizing the victim”. Current H.264 Video Recording Standard The Utility BodyWornTM camera video uses current MPEG-4 H.264 Video Recording Standard. In contrast, other vendors may use the older MPEG-4 Part 2 a.k.a H.263 Video Recording Standard in their cameras. This is very important to departments, because video recorded using the older, obsolete H.263 is about twice as large as video of the same resolution using the current H.264. Big video file sizes can cost the customer double in storage space and transmission bandwidth. For a large department, the cost of additional video storage caused by antiquated H.263 compression could be a budget buster that may be easily avoided by selecting a system that utilizes current technology (H.264 compression). Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 100 It is important to note that video cannot be compressed after it is recorded. Compressing the video after recording changes it, which breaks the Chain of Custody. So once video is recorded, that is the size of the video file that has to be stored – sometimes for years before it can be purged. The double cost of storing video recorded using an H.263 video camera will continue each month until the video is purged. An alternative way to compare H.264 to H.263 is to note that H.264 can record in High Definition 720 resolution in the same video file size that H.263 records low definition 640 x 480 VGA. HD 720 video resolution captures a much higher resolution video that shows more detail – which is better evidence. The average citizen’s smart phone has a High Definition camera for recording video. Higher resolution video is more credible than low definition video. If the officer’s body camera records in low definition 640 x 480 VGA resolution, citizen video will be considered a more reliable depiction of what happened in an Incident. Your department’s credibility will be compromised as a result. Slice File Recording Format The mobile Chain of Custody video recording software uses a highly secure slice file structure. Instead of common video file formats such as .mp4 and .avi that generate one large file for the entire video segment, our video is recorded and encrypted in one-minute “slice” files. This format also supports a very fast upload of video. Each one-minute slice file can be immediately uploaded as it is recorded through a very secure AES-256 encrypted data tunnel to the video evidence repository. As a result, an officer recording video during an incident is uploading each one-minute video segment while recording the incident. Even if the officer is attacked and the camera is destroyed, most of the video is already uploaded and logged into the central video repository. As a result, there is no opportunity for anyone to lose or tamper with video recordings before they are uploaded. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 101 Video File Playback Security Because videos are recorded and stored as one-minute slice files, standard .mp4, .avi and other standard video player software cannot play them. A 30-minute video is a collection of 30 one-minute slice files. The AVaiLWebTM viewer stitches the slice files together to play the video. Therefore, for someone to attempt to hack into Amazon to get a video, they would have to find and assemble all 30 slice files, and know how to extract a standard video playback format such as .mp4, mpg, .avi, or another common video file format from the slice. It would be almost impossible for someone to get a BodyWornTM video file and play it outside of AVaiLWebTM without exporting the video first. Once video is in the secure AVaiLWebTM DEMS, users with appropriate levels of access can create these exports and share in industry standard formats. All chains are maintained. Encryption BodyWornTM provides video security by encrypting the video using AES-256 encryption on the video while it is stored in the body camera itself, maintaining encryption while the video is being uploaded from the body camera to the central video repository, and also in the central video repository. This is known as encryption at rest and encryption in transit. Any body camera service that does not encrypt video using AES-256 encryption at rest and in transit inherently is at risk of being compromised. RocketIoTTM is Utility’s innovative answer to in-vehicle video, reliable connectivity and GPS based situational awareness combined, creating a powerful platform connecting mobile, cloud and wearable technologies. RocketIoTTM comprises both a DVR and router in a single device, and is a FirstNet Certified device. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 102 Advanced capabilities of the RocketIoTTM include: Upload Video Immediately Video evidence should be uploaded to the secure central video repository as soon as possible after it is recorded. BodyWornTM and RocketIoTTM video may be automatically uploaded through secure Wi-Fi, Smart WaypointTM, or cellular connections. The Utility RocketIoTTM DVR/Router provides Wi-Fi access up to 1500 feet of the patrol car and can upload 1GB of data in 90 seconds or less. Other authorized access points can also be used to immediately upload video files. Backseat infrared camera and front facing camera Tablet-based in-vehicle management system Digital inputs for BodyWorn and Rocket-IoT start-stop recording triggers On-board vehicle diagnostic Built-in accelerometer Event based GPS data and positioning Internal Hard Drive to temporarily store video for cloud upload Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 103 BodyWornTM video may be immediately transferred to the RocketIoTTM evidence vault in the vehicle then uploaded based on incident classification allowing for better management of the video data. High priority incidents may be upload over the cellular network while standard priority incidents are uploaded over Wi-Fi once the system is within range of an approved access point. Wi-Fi or Cellular wireless video upload avoids the need to purchase and install docking stations. The Department gains significant cost savings if it does not have to purchase, install, and support manual docking stations and support upgraded internal data networks to transfer video files from the manual docking stations to an internet access point. The Department gains better data security and Chain of Custody control since there is no room needed to rack dozens of body cameras while they are uploading video some hours after the end of the shift. The fastest and least intrusive way to upload BodyWornTM and RocketIoTTM video is through our SmartWaypointTM access points. Uploading Video and the Function of Smart WaypointsTM A body camera’s embedded storage is typically the least secure location within the video data ecosystem. Video isolated to a camera is at risk - whether it is theft, physical damage, or loss/dropped equipment. Here is a recent example: Source:http://www.mlive.com/news/grand- rapids/index.ssf/2016/07/grand_rapids_police_looking_fo_16.html Given a single device’s limitations and vulnerabilities, Utility moves video data quickly from its BodyWornTM camera to available secure storage within Utility’s provided EcoSystem as fast as it is collected. Unlike Utility’s Generation 2 solution, older generation body worn cameras are incapable of achieving secure, real-time on-the-fly video offload. This is an important distinction with key benefits to law enforcement video data security and agency costs. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 104 The lack of real-time on-the-fly offload by older generation cameras puts their isolated camera data at risk and adds expense for equipment and video management. Such older generation cameras require manual docking stations, an older technology which requires significant infrastructure requirements and costs that are typically unaccounted for within initial budgets. Docking contributes unnecessary risk and inconvenience to an officer’s daily routine. Risk increases since metadata associated is not uploaded immediately, and Chain of Custody and other evidentiary information is not cataloged while the information is collected, denying any centralized accounting for lost videos. Utility’s Generation 2 solution, BodyWornTM, uniquely addresses each one of these limitations through its automated real-time metadata exchange, ensuring that video recorded in the field is accounted for (in advance of the video being uploaded to CJIS Compliant cloud storage) and resulting in centralized accounting of video. Utility’s BodyWornTM technology mitigates this risk through real-time offloading of the video to secure Smart WaypointsTM. Smart WaypointsTM are unique to Utility’s BodyWornTM solution. Smart WaypointsTM wirelessly perform a function to replace a docking station, with faster, immediate upload of BodyWornTM recorded video. Utility’s pairing of BodyWornTM and Smart WaypointsTM ensures that Chain of Custody is significantly improved by moving all captured video to more secure Smart WaypointsTM as soon as practical, on-the-fly without officer effort, without the need to physically exit their vehicle, or the need to remove their BodyWornTM camera from its mounting. Video uploading occurs in the background while officers perform their customary work activities in the parking lot, in vehicle refueling areas, or within the station. This enables officers to be removed from the dependency of physical docking stations, or an active Internet connection while uploading occurs. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 105 The Smart WaypointTM acts as a buffer for data routed to cloud storage, which is valuable because it severs the dependency on an active, fast Internet connection. The high-speed wireless connection afforded by the Smart WaypointTM is generally much faster than that available through ISPs. Many officers’ devices can upload to the Smart Waypoints simultaneously to provide the fastest means of offloading data from BodyWornTM camera. Smart WaypointsTM serve to free the amount of on-device storage from limitation. While the BodyWornTM device itself can store 10+ hours of video, its storage capacity remains near-constant, as data is moved to the more secure Smart WaypointTM as soon as it is within range. Utility’s Smart WaypointTM can store 1000+ hours video systems (1TB typical storage for Smart WaypointsTM), uploading it to the Cloud as the ISP Internet connection allows. Policy-Based Video Recording Start and Stop Our Generation 2 body-worn recording system leverages real-time communications and sensors as data inputs to perform policy-based video recording. To the maximum extent possible, the body-worn camera should automatically start and stop video recording based upon policies established by your department. The Utility BodyWornTM camera can begin and end recording based upon one or more messages received from a Smart Sensor IO in-vehicle triggering system, an optional RocketIoTTM Vehicle Router, Central Dispatch, or a wristband controller. It can also begin recording from one or more sensors included in the BodyWornTM camera such as GPS, Accelerometer, proximity sensor, and magnetic sensors. Complex policy-based video recording rules can be defined and implemented through the BodyWornTM software. As an example, Command Staff may decide that if an officer stops the squad car (speed = 0), the light bar is on, and the officer opens the car door, the BodyWornTM camera should automatically start recording video. Another Command policy might be that BodyWornTM video recording under this scenario is also stopped by the car light bar being turned off. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 106 BodyWornTM video is managed by Utility’s Digital Evidence Management System, AVaiLWebTM. AVaiLWeb™ is a commercially available off-the-shelf software (COTS) provided as a System as a Service (SaaS) subscription. An active SaaS subscription allows access by authorized personnel of the customer, including prosecutors and District Attorneys. AVaiLWeb™ supports the BodyWorn™ camera system, and automatically supports unlimited concurrent logins, accessed via the internet using the BodyWornTM device itself, or from a desktop computer (or laptop in the squad vehicle) using a standard web browser. AVaiLWeb™ does not require user licenses. AVaiLWebTM user interface for situational awareness and video management provides faster response times and better policing for citizens. Our video management functionality utilizes multiple, user-friendly tabs on the dashboard displaying video playback, and GPS meta data simultaneously. Including this functionality within AVaiLWebTM minimizes training and implementation cost, and avoids a dispatcher or field user from having to switch between multiple applications to perform their work. Seconds can make the difference between life and death during a tense incident, and mistakes can be fatal. Software Updates Utility’s software updates are automated to ensure that the device provides updated functionality on every BodyWornTM and RocketIoT™ device. BodyWornTM and RocketIoT™ support “fire and forget” Over-The-Air (OTA) updates for device software and configuration changes allowing for quick and easy updates to the departmental recording policy. As a cloud-based platform, the most recent version of the AVaiLWebTM platform is delivered to users each time they access a page within the system. Updates are made regularly to the AVaiLWebTM platform. Upgrades are deployed about once a month and staff should anticipate very little work dedicated to each one. BodyWorn™ Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 107 system upgrades are all done over-the-air, and after we push an upgrade. An individual officer can choose to install when they are ready. This is a very easy process that usually takes less than a minute to accomplish, and is a great habit to get into at the start of every shift. This is covered in training and each user should feel comfortable installing upgrades when they see that updates are available. AVaiLWeb™ software is accessed each time a page loads. That page will always be generated using the most recent software available on the server, which will be the most up-to-date software. The most recent version of our software is always provided to the customer at no additional charge. The wireless software update and configuration rule software changes occur without staff effort, where the operation and capabilities can be changed for one BodyWornTM camera, a group of BodyWornTM cameras, or all BodyWornTM cameras for the department. The technical system functionality is fully managed by our software engineers to ensure that it will always be up to date for all of our customers on our Cloud-based platform. Video Management/Situational Awareness AVaiLWebTM provides a simple user interface for situational awareness and video management that offers faster response times and improved community policing. Our video management functionality utilizes multiple, user-friendly tabs on the dashboard displaying video playback, and GPS meta data simultaneously. Including this functionality within AVaiLWebTM minimizes training and implementation cost, and avoids a dispatcher or field user from having to switch between multiple applications to perform their work. Seconds can make the difference between life and death during a tense incident, and mistakes can be fatal. Powerful Video Search AVaiLWebTM provides a powerful search capability to identify all digital evidence recorded in an area for a date range, time range, officer, classification, user-defined codification, or with specific keywords in notes. There are two panel displays to play video. The left panel shows the actual video playback. The right panel shows a map with a “breadcrumb” trail Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 108 laid over Google Maps of the location of the BodyWornTM as the video was recorded. The bottom of the right panel also displays thumbnail images of the video. Thumbnails allow the viewer to quickly scan a video and identify persons and locations of interest. Video playback immediately starts with a click on the timeline at the location of interest. The viewer doesn’t have to slide a scrubber bar back and forth to find the video segment of interest. These viewing panels allow the viewer to very quickly find and view the video of interest. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 109 Sharing Video AVaiLWebTM makes it easy to share video securely. A user can simply share a video with another AVaiLWebTM user. You can even set up share groups within AVaiLWebTM. Share groups typically consist of a collection of users who would all generally need access to videos with certain classifications. Authorized users can then share a video with a share group, granting access to that video to all users within the share group. Often, you will need to share video with people who are not AVaiLWebTM users. Authorized users can share video with external people, such as prosecutors or defense attorneys. AVaiLWebTM will create a unique share URL and email the URL to the person’s professional email address. Once they visit the URL, AVaiLWebTM will send them a one- time code via a separate email. The one-time code then grants the user access to view the video. If necessary, for instance, if the external person is a private citizen or a member of the press, the authorized user can redact sensitive portions of the video and share only the redacted video externally. AVaiLWebTM automatically adds all video sharing and access to each video’s Chain of Custody. Video Classification Correctly classifying video is critical to searching for video, and managing video retention. The officer who just witnessed an incident is in the ideal circumstance to classify video. BodyWornTM provides a screen where the officer can choose one or more classification types from among your department- defined, authorized categories. This classification selection can also be entered or updated using AVaiLWebTM. A quick and easy way to classify video at the scene increases categorization accuracy, and avoids the need to hire additional staff to review and classify video after the fact. Classifications are instantly uploaded to AVaiLWebTM, and are immediately available to Dispatchers and Supervisors as needed. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 110 Classification-based Video Retention Classifications are assigned retention periods that can be configured for each customer. Videos with multiple classifications will be retained for the longest retention period. AVaiLWebTM video management serviceusers have no ability to delete videos. Videos are stored at AWS and are automatically replicated across multiple data centers, so there is no scenario where a video can be deleted on an unauthorized basis. AVaiLWeb’s classification-based retention lends itself well to retaining video as evidence during litigation or due to other court case requirements. You can create long-term or even infinite classifications with names like “Court” or “Litigation”. AVaiLWebTM will retain the video evidence until the video is no longer classified as court evidence, at which time AVaiLWebTM will simply enforce the remaining classification retention rules. CAD Activation Recording Trigger Utility’s BodyWornTM camera can automate recording based upon dispatch calls, tag it, can create an Action Zone for High Priority Calls, and can make them visible on the AVaiLWebTM video management system live map. Automated, and Location-Based Recording Triggers The Utility BodyWornTM also provides automatic video recording Start and Stop based upon location and ‘Action Zones’ in the AVaiLWebTM video management service. Pre-defined (known high- crime areas) or ad hoc Action Zones can be used by dispatchers to automatically start video recording when an officer enters the zone. Rules can also define when an officer can stop recording. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 111 Command staff may decide the policy under this scenario requires that the recording stop upon the officer leaving the Action Zone or he may stop it herself or himself. Since the BodyWornTM camera is constantly reporting GPS location, it’s also possible to produce the dates, times, and duration of time spent in a ‘Geo-Fence Zone’ such as a district or beat or inside a predictive policing zone. Your department can also respond to elected officials who have constituent concerns about inadequate law enforcement presence in their neighborhood. AVaiLWebTM can provide exact facts about officer presence at any given street address for any given period. Live Streaming Depending upon security and cost policy, it is also possible to stream video in near-real time to Central Dispatch. Dispatch can send a “push” message to activate a group of BodyWornTM devices within a geo-fence zone and view live footage of what is happening at their location. Dispatch can also click into devices whose video is actively recording to see what that officer is currently seeing. A feature such as this could allow Dispatch to send officer assistance in the event that officer cannot call for help Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 112 Role-Based Security Citizen privacy and agency accountability demand that only authorized persons are allowed access to video recordings. AVaiLWebTM provides a robust level of access control, where the permissions and access rights can be controlled on a group or individual login basis. Access can also be restricted by IP address range or individual IP address. Temporary keys are used to provide one time access to each video, so that view URL addresses cannot be copied and shared. Challenge questions are supported when a user logs into AVaiLWebTM from a different IP address. Other additional security measures are provided to ensure that only authorized staff are allowed to view or work with authorized videos. A full audit trail is maintained of all additions, changes, and deletions to user profiles and access rights. Chain of Custody Logging In addition to role-based security, the AVaiLWebTM video management service provides a vigorous Chain of Custody audit trail of all events and access related to a digital evidence. Every time a video is saved, redacted, viewed, or distributed, an audit trail record of the access is logged while the video is being retained. The audit trail records who touched any video in some way; when it was touched, the IP address of the device, and what action was taken with the video. The viewer has no ability to modify or delete videos, preserving the Chain of Custody. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 113 Chain of Custody Risk Mitigation Departments spending millions of dollars on body-worn video services should be sure the video is admissible as evidence in a court trial. A body-worn video service that breaks the Chain of Custody is a waste of time and money. Chain of Custody requires positive control of evidence from the moment it is captured until it is presented to a Judge or Jury. There are many faults in a system that relies upon unattended docking stations mounted in a hallway to upload video after an officer leaves. The device is not under positive control. A camera sitting in a docking station that has not yet uploaded video could be removed or an upload problem in one camera may block the video upload from a following camera, and the video never gets uploaded. Also, a body-worn camera where the video is not encrypted on the camera itself is vulnerable to being destroyed or tampered with by a hacker who has physical possession of the camera. Security Watermarks Law enforcement video privacy is very important to maintaining citizen trust. No department wants video leaked to YouTube or social media sites. The AVaiLWebTM video management service automatically displays visual watermarks of the login ID on the video playback, so that if someone uses a cell phone or camera to take a video of the video, the User ID is displayed in the video, and the source of the leak can be tracked. In addition to a visual watermark, other watermark and security indicators are included in each video to trace any source of video being leaked to the public. CAD Integration Utility has the ability to successfully interface with a customer’s CAD and RMS systems. BodyWornTM has the ability to automatically integrate with CAD systems. Watch the CAD integration video at this link: https://youtu.be/Vn_IoqhqRmQ Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 114 CAD dispatch events can trigger videos to start recording, automatically tagging those videos with the CAD call ID. CAD dispatch events can also automatically tag videos after the fact, based on officer ID, dispatch timestamp, and video start timestamp. AVaiLWebTM can integrate with existing CAD and RMS systems to pass case numbers, locations, officer ID, call type, etc. This integration can be as aggressive as automatic incident recording based on date/time and location, automatically tagging the incident with the CAD call number, or as light as allowing the user to tag an incident with a CAD call number after it's recorded, either on the BodyWornTM device or in the AVaiLWebTM system. Either way, when a user views an incident in AVaiLWebTM, relevant CAD information will be displayed along with the incident, and all incidents tagged with the same CAD call number will be automatically associated with one another. Also, users will be able to search in AVaiLWebTM for any incidents by CAD call number, RMS case number, or any other relevant CAD metadata. A list of CAD vendors’ systems for which Utility has supported CAD integration includes but is not limited to: Caliber, Central Square (formerly Superion), Crimes CAD, Hexagon, Logisys, Motorola, OmniGo, Pulsiam, Spillman, Tiburon, Tritech, Tyler Technologies/New World Systems, and Vision CAD. In practice, Utility’s BodyWornTM can integrate with new CAD Systems either directly by querying the local SQL Server database (replicated database is preferred, but can integrate with a live database if necessary) or by allowing the customer or the CAD vendor to send data using Utility’s RESTful web service API functions. Single Sign On The standard AVaiLWebTM authentication is username and password, but AVaiLWebTM supports Single Sign On (SSO), working with your existing Active Directory Federation Services (AD FS) system. When you activate SSO for your users, they don’t need to Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 115 remember another password. They will be authenticated by your Windows Active Directory system, just like they’re logging on to their computers in the office. AD FS will forward the authenticated user’s information to AVaiLWebTM, and the user will be logged in to AVaiLWebTM just as if they had supplied the correct username and password. Video Redaction - Transparency vs. Cost and Lead-Time AVaiLWeb™ has built-in Smart Redaction™. All redacting/editing is performed within a standard browser on the Department’s computer. Thus, all of the intensive computing is performed in the cloud, allowing for superior performance and an unbroken chain of custody for the evidence throughout the redaction process. Our capability to redact audio and video recordings in the cloud is unmatched by any competitor. All modifications are only made to a copy of the original video. There are many redaction modes available to the user such as Full Blur mode, Skin Blur mode, and Interactive mode. Interactive mode allows the user to easily identify objects they wish to redact or enhance with a tracking box or label. The user specifies how long they want this object to be tracked and redacted. The user could redact an object for just a few seconds or throughout the entire video. Once the object is identified by the user, Smart Redaction™ will recursively redact that object from that point in the video. Skin Blur with Audio Skin Blur without Audio Interactive Redaction Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 116 Skin Blur redacts skin in videos -- so it automatically redacts not only faces, but also arms and legs with identifying marks such as tattoos. Interactive Redaction allows an operator to mark people and objects, and then the redaction software blurs the selected objects as they move around in the video. The result is video can be redacted in minutes rather than hours. The labor savings are dramatic, which avoids a major additional cost of labor to produce redacted body-worn video. It also allows departments to respond to open records requests in a much timelier manner. Faster turnaround of redacted video in response to open records requests will increase public confidence in your department. The SmartRedactionTM service is included in the Video Management section of AVaiLWebTM. Videos can be searched, redacted as needed, and then exported as .mp4 or .iso files to be provided to third parties. It is important to note that only a copy of a video is redacted. The original video recording is retained and is never edited in any way. Network / Bandwidth Requirements BodyWornTM provides automatic continuous upload, thereby eliminating the issues involved in docking station solutions, where customers often find that their IT infrastructure is unable to support mass data offload at shift changes to upload video. BodyWornTM will not require any additional new installation of Network hardware or acquisition of additional network Bandwidth. See the table at right for bandwidth minimum requirements and recommendations: Video will be uploaded to the Cloud service through Smart Waypoint™ access points, (or, if available, through vehicle routers, such as Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 117 Utility’s RocketIoTTM in-vehicle router, leveraging cellular connections in squad vehicles). While the BodyWornTM device itself can store many hours of video, its storage capacity remains near-constant, as it moves its data to the more secure RocketIoT™ or Smart Waypoint™ as soon as it is within range. Utility’s Smart Waypoint™ can store 1000+ hours video systems (1TB typical storage for Smart Waypoints™). During the initial BodyWornTM deployment, the Utility implementation team works with the City’s IT staff to set up the initial configurations of AVaiLWebTM and BodyWornTM, which are assigned by the City’s system administrators through AVaiLWebTM. Thereafter, BodyWornTM automatically downloads any new configuration updates upon start-up and every five (5) hours starting at GMT midnight. This process occurs behind-the-scenes and without the need for user interaction by officers or City IT personnel. As such, there is minimal configuration management needed after the initial configurations have been assigned. Hardware Security Utility is providing all hardware and materials used to deliver the body-worn video service for all requested BodyWornTM units during the one-year initial term, with renewal available for a multiple-year term. Database and Optional Software Departments will need access to a current desktop Web Browser and Broadband internet connectivity to use the AVaiLWebTM video management service. There is no additional or optional Software or Hardware needed to use the AvaiLWebTM service. Managing Applications, Software Releases and Bug Fixes At its core, Utility’s methodology is the “Voice of the Customer.” Our company culture is founded on listening to the customer needs and responding with the highest level of service. As a flexible, agile organization, Utility is able to quickly and directly do what Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 118 larger, bureaucratic organizations often cannot or will not – we perform and respond immediately. This approach extends to managing applications and software releases. Utility’s Solution’s approach to managing applications has the following characteristics: 1. Utility is the manufacturer and supplier of the Solution (AVaiLWebTM, BodyWornTM, and RocketIoTTM), and the systems are sufficiently integrated to provide a seamless exchange of information from one module to another. 2. Utility undertakes regular update releases, with at least one major release every 12-18 months, whereby new releases do not affect configuration settings. 3. Utility welcomes and actively seeks customer input into setting the priority of specific enhancements to underlying code. In fact, many solution enhancements were initially sourced from ideas from our law enforcement customers. In this way, Utility is responsive to our customers’ needs and in turn our customers not only gain useful new features, but participate in the continued product development of best-in-class law enforcement technology. 4. Utility notifies clients 5 business days prior to scheduled software releases. Notification will include release notes and updated training documentation. 5. Utility performs scheduled maintenance during clients’ preferred maintenance windows. Utility implements enhancements in a separate test environment and puts the entire system through rigorous testing and quality assurance. Once that testing is complete, Utility implements the new version in the production system and thoroughly tests the system again. Once that testing is complete, Utility makes the new version available to customers based on each customer's preference. Any customer can opt to receive automatic version updates or to receive updates in a controlled manner. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 119 Utility makes enhancements and new versions available to customers based on each customer's preference. Any customer can opt to receive automatic version updates or to receive updates in a controlled manner. This can include updating a limited number of devices (BodyWornTM or RocketIoTTM ) for the customer to satisfy their own testing, updating all devices, or even opting not to update any devices at all. Utility’s solution is a System as a Service (SaaS) subscription. Our software team has planned releases each month with period bug fixes occurring on an as needed basis. Planned releases normally occur on Sunday evenings after 10pm EST when they have the least impact on our clients. Before releasing software upgrades to production, our software engineers, quality assurance engineers, and support staff thoroughly test all new features and existing features. All releases are backwards compatible, and all new features are designed in such a way as to allow it to be disabled for any client or user. There is no cost to upgrade AVaiLWebTM. Security As documented in this narrative, the System as a Service subscription (SaaS) and the Service provide complete end-to-end security from the time video is recorded until it is purged at the end of the video retention classification. Video is encrypted at rest using AES-256 encryption as it is captured on the body-worn recording device. Each one- minute segment of video is hash totalled, and then is uploaded to the video storage repository using an AES-256 encrypted virtual private network tunnel in transit from the BodyWornTM to the central video repository. The video files stored at the central video repository are AES-256 encrypted while at rest in the central video repository. Cloud Data Hosting Utility purchases services from Amazon Web Services GovCloud to provide backend processing and storage for its software packages. Both Utility and our data partner, AWS, maintain robust Standards and Compliance Services, and each performs these activities, Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 120 including identifying risks, threats and vulnerabilities, as well as ensuring the integrity of the data itself. While AWS GovCloud houses AVaiLWebTM software and data, AWS employees do not interact with or have direct access to the customer’s data, of which Utility is the custodian, and which is hosted by AWS. AWS maintains security on the underlying virtual infrastructure. AWS Security performs regular vulnerability scans on the infrastructure, web application, and databases in the AWS environment using a variety of tools. External vulnerability assessments are conducted by an AWS-approved third-party vendor at least quarterly, and identified issues are investigated and tracked to resolution. Vulnerabilities that are identified are monitored and evaluated, and countermeasures are designed, implemented, and operated to compensate for known and newly identified vulnerabilities. No system user has the ability to delete a video. Videos are only purged based upon retention rules identified for each classification of video. Video files are replicated across multiple AWS data centers, and Amazon commits to 99.999999% file recovery. Utility technology leverages Intel technology for the highest security and reliable of data. The robust characteristics of the Intel chipset related to processing capability are critically important to situational awareness and access to data. As a technology partner, Intel provides solutions with no known security breaches or data security issues. All these controls and reports allow Utility to provide unmatched security over the Confidentiality, Integrity, Availability, Performance, and Reliability of digital mobile video. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 121 Discussion of Warranties, Agreements, Terms and Conditions Full details regarding Warranties for the BodyWorn™ solution, and Rocket IoT™ in-car video and Interview Room solutions can be accessed in the documents described below, and can be accessed through the links provided. Utility BodyWorn Hardware Warranty http://bit.ly/BW-Hardware-Warranty The Utility BodyWorn Hardware Warranty describes the warranty provided on Utility’s BodyWorn devices. Under this agreement, Utility guarantees that its devices are free from defects, and agrees to replace any parts or devices that have not been broken under malicious intent or subjected to extreme conditions. Utility Rocket IoT Hardware Warranty http://bit.ly/RIOT-Hardware-Warranty The Utility Rocket IoT Hardware Warranty describes the warranty provided on Utility’s Rocket IoT manufactured devices. Under this agreement, Utility guarantees that its devices are free from defects, and agrees to replace any parts or devices that have not been broken under malicious intent or subjected to extreme conditions. Service Level Agreement https://www.bodyworn.com/service-agreement The Service Level Agreement describes the levels of service, software agreement, and terms and conditions that the client will receive from Utility (the supplier). The client depends on Utility IT equipment, software and services, some of which are of critical importance to the client. As such, the SLA sets out what levels of availability and support the client is guaranteed to receive, forms an important part of the contract, and enables the two parties to work together effectively. The Utility “Software as a Service” Agreement (SaaS Agreement) describes Utility’s service commitment of software provided to client. The document details the services that will be provided, the environment under which the software will operate, how the software may be upgraded, the uptime of the service, and the hours where support can be reached. Further, the document details permitted usage of the software, restrictions on software usage, the fees that will be assessed, and the terms under which they are due. The Utility Terms and Conditions detail the conditions under which Utility conducts sales of its proprietary products. This includes liability limitations, logistics of product transfer, protection of intellectual property, payment information, and the jurisdiction under which legal action may be taken. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 122 Data Security Utility Data Security Documentation bit.ly/UA-Data-Security This Utility Data Security Documentation is a summary overview of the security, performance, reliability, and scalability for Utility hardware, software as a service, and hosting environment. Utility uses a combined hardware and software defense-in-depth architecture to protect the confidentiality, integrity, and availability of customer information. The security and performance architecture adapts automatically to changes in technology, internal and external threats to networks and applications, and to client operations. Third party security risk evaluations are performed to assure the effectiveness of our procedures, methodology, equipment, facilities, and personnel. Amazon Web Services (AWS) Utility purchases services from Amazon Web Services to provide backend processing and storage for its software packages. The following documentation explains Amazon’s security standards, obli- gations, and assurances provided for the safety, security, and accessibility of all client data. AWS Service Organization Controls 3 Report - bit.ly/AWSControls The AWS Service Organization Controls 3 Report provides an overview of how Amazon maintains operation of technology, people, data, and infrastructure supporting its AWS services. AWS Overview of Security Processes - bit.ly/AWS-SecurityReport The AWS Overview of Security Processes describes the systems put in place to assure that Amazon is able to meet the high service and security standards that its clients demand. This includes an in-depth review of how Amazon maintains both physical and electronic security over its cloud services. CJIS Compliance on AWS - bit.ly/Utility-is-CJIS-Compliant The CJIS Compliance on AWS document provides Amazon’s perspective on and approach to being fully compliant with Criminal Justice Information Standards (CJIS). These standards are set nationally by the Federal Bureau of Investigation (FBI) for information storage, usage, and sharing within law enforcement. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 123 Procurement Information on CJIS Compliance BodyWorn™ and the RocketIoT™ in-car video camera systems with AvaiLWeb™ are Cloud-based video solutions that meet and exceed standards for CJIS Compliance, and offer a scalable video management and storage platform with high availability and dependability. Cloud-based solutions outperform the alternate — on-premise storage — and protect the confidentiality, integrity, and availability of criminal justice information and data. Cloud-based solutions are fundamental to credibility, by projecting transparency, and preserving your Community’s trust. Security - Cloud-based storage is unparalleled security and redundancy. Rest assured that your video data in the Cloud is much more secure than what lives on a tower or in your server room. Those with the most to protect – from leading defense agencies to global companies - have chosen Cloud-based storage. There is a long and successful track record of law enforcement customers using the Cloud for a wide range of sensitive federal and state government workloads, including CJIS data. Reliability - Cloud-based storage is unparalleled reliability. A Cloud-based provider platform virtually eliminates risk of downtime. Amazon S3, for example, is designed to provide 99.999999999% durability and 99.99% availability over a given year, redun- dantly stored on multiple devices across multiple facilities in geographically separate locations. It is an illusion to think criminal justice information is more reliable in a Department’s on-premises local storage facility. One incident with rebuilding ‘on-prem’ crashed servers - and its unbudgeted cost - is all it takes to prove it. You don’t want to be that case study. Budget - Without the Cloud, agencies spend a lot of the IT budget to manage storage. That takes funding off the streets, and requires hiring that is difficult to defend and pay for. With cloud storage, that’s no longer an issue. Now, you can focus on how the police camera video solution will help you further your law enforcement mission. The video IT piece belongs to somebody else. Flexibility - Scale up and down to meet your current needs. In business, this flexibility is key. In government, new expenditures are tough to defend and pay for. With Cloud-based solutions, you no longer have to build for the future, or be constrained by decisions made or contracts signed in the past. You can adjust your video storage expenditures to meet your agency’s immediate needs. Resiliency - No law enforcement agency can ignore resiliency threats. Yet few have the resources alone to deliver security when your Community itself is in harm’s way. Cloud providers’ resiliency programs identify, respond to, and recover from a major incident, with contingency management, business continuity, and disaster recovery plans. Cloud-based providers identify critical system components required to maintain the availability of the system, and recover services in the event of an outage from physically separate locations, maintain authoritative backups, employ continuous infrastructure capacity planning, and monitor to ensure successful replication. Cloud-based resiliency means you can keep your promises “To Serve” when most needed in your Community. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 124 Appendix Procurement Information on CJIS Compliance Continued Cost - Using Cloud technology reduces your storage and maintenance fees. No more servers, software, and update fees. Many of the hidden costs typically associated with video stor- age, (and with software implementation, customization, hardware, maintenance, and training) are rolled into a transparent subscription fee. No more need to explain any unanticipated cost – you are covered. It’s Mobile - Internet standards and web services allow you to interconnect services. Today’s cloud-based solutions for law enforcement are managed under secure controls, and in continuous alignment with federal, state and local law enforcement Criminal Justice Information Security (CJIS) policy. This means that you can centralize your law enforcement video and access it from anywhere in the world, on any computer or mobile device, at any time. Your mission-critical video information is fully mobile. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 125 Utility and AWS CJIS Compliance in the Cloud Utility is fully committed to continually exceeding industry standards for data security including Criminal Justice Information Standards (CJIS). The following documentation provides details on how Utility ensures customer data is secured. Utility Data Security Documentation Utility’s Data Security Documentation is a summary overview of the security, performance, reliability, and scalability for Utility hardware, software as a service, and hosting environment. Utility uses a combined hardware and software defense-in-depth architecture to protect the confiden- tiality, integrity, and availability of customer information. The security and performance architecture adapts automatically to changes in technology, all threats to networks and applications, and to client operations. Third party security risk evaluations are performed to assure the effectiveness of our pro- cedures, methodology, equipment, facilities, and personnel. Full Document: bit.ly/UA-Data-Security Amazon Web Services (AWS) Utility purchases services from Amazon Web Services to provide backend processing and storage for its soft- ware packages. The following documentation explains Amazon’s security standards, obligations, and assur- ances provided for the safety, security, and accessibility of all client data. CJIS Compliance on AWS The CJIS Compliance on AWS document provides Amazon’s perspective on and approach to being fully compliant with Criminal Justice Information Standards (CJIS). These standards are set nationally by the Federal Bureau of Investigation (FBI) for information storage, usage, and sharing within law enforcement. Full Document: bit.ly/Utility-is-CJIS-Compliant AWS Service Organization Controls 3 Report The AWS Service Organization Controls 3 Report provides an overview of how Amazon maintains op- eration of technology, people, data, and infrastructure supporting its AWS services. Full Document: bit.ly/AWSControls AWS Overview of Security Processes The AWS Overview of Security Processes describes the systems put in place to assure that Amazon is able to meet the high service and security standards that its clients demand. This includes an in-depth review of how Amazon maintains both physical and electronic security over its cloud services. Full Document: bit.ly/AWS-SecurityReport Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 126 Ability of BodyWornTM and RocketIoTTM In-Car and Interview Room Solutions to Integrate with Other Technology, and Utility Technology Roadmap for the Future Utility operates as a nimble and innovative entity. Observing, researching, learning, and enhancing are what we do. Our technical expertise in policy driven video evidence management has created an innovative law enforcement tool designed to automatically execute departmental policy for mobile digital video evidence capture. Utility’s BodyWornTM camera system (and our RocketIoTTM in-car camera DVR/router and RocketIoTTM interview room) video solutions are integrated and interoperable. Utility welcomes involvement of our customers in suggesting enhancements, which has resulted in new and better product features and applications. BodyWorn™ and RocketIoT™ Solutions Support FirstNet and AT&T Band 14 BodyWornTM and RocketIoTTM car camera systems natively support FirstNet and AT&T Band 14 connectivity, and are FirstNet Certified. Given that FirstNet and AT&T Band 14 are real and live today, Utility’s mobile video solutions allow the Department to achieve this advanced technology in this procurement. Computer Aided Dispatch (CAD) Integration Video evidence is often the result of a Computer Aided Dispatch (CAD) incident, whether it’s a 911 call or an officer-created traffic stop. AVaiLWebTM can integrate with your CAD system, making the relevant CAD information available in AVaiLWebTM. Users can see current incidents on the live view map in AVaiLWebTM, selecting incidents to see their details. Tagging video evidence with a CAD call number makes the CAD metadata available whenever a user selects the video in AVaiLWebTM. Users can then easily search for videos by CAD call number, and any other videos tagged with the same call number will automatically be associated with each other, making it easy for users to see all videos relevant to a CAD incident. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 127 AVaiLWeb’s CAD integration is also another example of video automation. High priority or volatile call types can generate Action Zones around those calls’ locations. Any BodyWornTM that enters the Action Zone will automatically start a video recording, tag that video with the correct CAD call, and even classify the video based on the call type. If robbery call RB201801299 goes out, and an officer responds to the call, their BodyWornTM will automatically create a video, tag it with CAD call number RB201801299, and classify it as a robbery. The officer doesn’t have to start the camera, fill in the CAD call number field, or classify the video. The officer is freed up to do her/his primary job. Interview Room System In 2018, Utility introduced the RocketIoT™ fixed-mount Interview Room video system, which integrates with our Smart Waypoint™ and the AVaiLWeb™ video evidence management platform. A diagram of the Interview Room video system appears at right. Holster Pull Detection Utility released holster pull detection in 2019. BodyWorn™ uses sensors and wireless communication to detect, report, and react to the officer pulling their gun from its holster. The system will log where and when the gun was unholstered, making the information available to AVaiLWeb™ for enhanced and advanced real-time situational awareness only available from Utility. In-Car Camera Video with Advanced License Plate Recognition AI Utility is developing advanced license plate recognition technology integration with the RocketIoTTM car camera video system. This valuable integration operates as the vehicle's internally mounted cameras catalog license plate information. In the technology model under development, plate location data is searchable as metadata in the AVaiLWebTM Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 128 digital evidence platform, and automatically tagged to recorded videos. In addition, RocketIoTTM provides real- time connectivity to hot lists from the NCIC, FBI, and other State and Local data sources. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 129 Technology Development Roadmap for Utility Associates, Inc. Gunshot Detection and Active Shooter Response Technology Utility currently has in development Artificial Intelligence “at the edge”, which uses machine learning algorithms and sophisticated mathematical processing to detect, report, and react to the sound of a gun being fired. This research has fueled Utility’s Active Shooter Response Technology. Utility’s Active Shooter Response Technology (ASRT) is detailed in the Appendix. Utility customers will soon see the unveiling of Active Shooting Response Technology (ASRT), which provides real-time detection and location reporting of the sound signature of gunshots to reduce response time to active shooter events. ASRT is part of Utility’s cutting-edge BodyWorn™ ecosystem, which includes our cloud-based AVaiLWeb™ digital video management system, and RocketIoT™ in- car camera video camera solution. Active Shooting Response Technology detects gunshots’ audio signature and wirelessly sends a real-time alert with geographical location (including room number or hallway ID) to officers and their devices designated by the Department’s individual policy, including: o Central Dispatch o BodyWorn™ camera(s) of the nearest responding officer(s) o Nearest marked patrol cars with the RocketIoT™ car camera device(s) o Key police officers, command staff, administrators and critical personnel o BodyWorn™ camera(s) of the nearest sworn school public safety officers When installed in public assembly spaces such as schools, businesses, and other locations, ARST gunshot detection enables officers to respond to gunshots the moment they occur, knowing the exact location where the gunshot occurred. ASRT gives first- responders accurate and timely active shooter situational awareness information which increases officer safety, speeds their response times, and will save lives. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 130 Automatic Video Transcription Utility customers will also see the release of automatic video transcription for AVaiLWeb™ videos, whether they were recorded on BodyWorn™ or on our RocketIoT™ video system. A simple click of a button will start the automatic transcription process, and AVaiLWeb™ will notify the user when the transcription is complete. Users will then be able to read and modify the transcript as necessary. All transcription will be performed by AI software algorithms, ensuring that no evidence is shared with unauthorized people, and maintaining a complete and CJIS-compliant Chain of Custody. AVaiLWeb™ will log every step into the video’s Chain of Custody: making the transcription request, completing the automatic transcription, accessing the transcription, and modifying the transcription. Mission Critical Push-to-Talk Utility customers will also see the release of Mission Critical Push-to-Talk (MCPTT). MCPTT will offer departments the immediate communication they are used to having now, but with additional functionality and much lower cost. Adhering to 3GPP’s MCPTT documentation, our MCPTT will include features such as call priority model, floor control, private calls, static channel (group) assignment, automatic / dynamic channel (group) assignment, broadcast group support, imminent peril broadcast / group call, location services, data security, historical logging and recording, transmit time limit, group transmit preemption, emergency alert broadcast, and more. Fixed-Mount Video Utility customers will see intelligent integration of other fixed-mount (or facility) video, beyond the Interview Room, giving the user the ability to select the fixed-mount source, define a date and time range, and have access to that video along with the ability to import it into the AVaiLWeb™ ecosystem as an incident video, where it can be treated just like any video evidence recorded by a RocketIoT™ or BodyWorn™ device. Also envisioned is integration between fixed-site/fixed-mount video devices and RocketIoT™ and BodyWorn™ devices. Location-aware fixed-mount video could be triggered to record incident video based on policy triggers tripped by RocketIoT™ or BodyWorn™ devices. Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 131 Dimensions: 172mm(l) x 122mm(w) x 38mm(h) Material: Cast Aluminum Power: Dual (DC: 9 to 24Vdc or PoE 802.3at compliant) Processor: . CPU: Dual Core nVidia Denver 2 64-bit & Quad Core ARM Cortex-A57 .GPU: 256 Core nVidia Pascal Memory: 32GB RF Connectors: 2x RP-SMA (802.11a/b/g/n/ac 2×2 867Mbps | Bluetooth 4.1) Connectors: color coded, water tight, locking. RED: Power .BLUE: 10/100 Ethernet (802.3 PoE).BLACK: USB 2.0 (optional) | 5V /1.5A output Environmental: . Operational Temp Range: -20 to 70 deg C .Storage Temp Range: -40 to 85 deg C.IP-67: (submerge 1M for 30min w/ no water ingress) Certifications: . FCC .MIL-810G: Shock, Vibration and Temperature Smart ALPR Specifications SMART ALPR PAIRED WITH ROCKET IOT IN-CAR VIDEO By incorporating ALPR into our in-car system, we've made LPR more cost-effective for agencies to outfit more vehicles within their agency. The vehicle cameras catalog license plate data while searching hot-lists. Once detected, the system automatically sends an alert enabling the department to respond quickly. COST EFFECTIVE OUTFIT MORE VEHICLES WITHIN YOUR AGENCY IN COLLABORATION WITH SONY REAL-TIME CONNECTIVITY TO HOT LISTS FROM STATE, LOCAL & FEDERAL DATA SOURCES EXTENSION OF THE ROCKETIOT SYSTEM CAMERAS & CONNECTIVITY CAN BE MANAGED BY THE ROCKETIOT UTLITIZES A.I. AT THE EDGE WHEN A HOTLIST PLATE IS DETECTED CONFIGURABLE ALERTS TRANSMIT TO ONE OR ALL OF THE FOLLOWING: BODYWORN DEVICE IN-CAR DISPLAY COMMAND & DISPATCH OTHER OFFICERS IN AREA FURTHER ENHANCES THE DEPARTMENT’S ENFORCEMENT CAPABILITIES © Copyright 2019 Utility, Inc. All Rights Reserved. Delivering Intelligence on a Scale Never Before Imagined. PLATE LOOKUP PROVIDES HISTORICAL PLATE DATA WITH LOCATION & TIME MOBILE & STATIONARY ALPR Utility Associates, Inc. Response to City of Bozeman MT RFP for Body Worn Cameras, In-Car MVR, Interview Room Recording Systems and Related Data Management 131