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HomeMy WebLinkAboutENGlobal - Response City of Bozeman SCADA Master Plan RFQENGlobal Government Services, Inc. 2448 East 81st Street, Suite 3300 Tulsa, Oklahoma 74137-4288 Phone: 918.280.7585 Fax: 918.280.7220 15 July 2021 EGS21283 Subject: Request for Qualifications, City of Bozeman SCADA Master Plan Mr. Mike Maas City Clerk City of Bozeman, Montana Dear Mr. Maas: ENGlobal Government Services (EGS) is pleased to provide a response to the City of Bozeman’s request for qualifications for the SCADA Master Plan. Sincerely, Jared Livingston, PMP Vice President ENGlobal Government Services, Inc. 2448 East 81st Street, Suite 3300 Tulsa, OK 74137 (918) 280-7507 jared.livingston@englobal.com RESPONSE BY ENGLOBAL GOVERNMENT SERVICES, INC. TO CITY OF BOZEMAN, MONTANA REQUEST FOR QUALIFICATIONS SCADA MASTER PLAN Customer: City of Bozeman, MT Project Description: SCADA Master Plan CAGE: 3FKZ2 DUNS: 12-967-8632 TIN: 80-0020196 Providing best-in-class integrated automation solutions worldwide for 30-plus years. www.ENGlobal.com ENGlobal Government Services, Inc. Industry Endorsements ENGlobal Government Services, Inc. 2448 East 81st Street Suite 3300 Tulsa, Oklahoma 74137-4288 Phone: 918.280.7585 Fax: 918.280.7220 Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 1 1. Introduction ENGlobal Government Services (EGS) is pleased to provide a response to the City of Bozeman’s request for qualifications for the SCADA Master Plan. In the following paragraphs, EGS will provide in detail the requested information. 2. Experience 2.1. California Department of Water Resources – Wonderware System Platform/InTouch Consulting Name: California Department of Water Resources POC: Steve Ballard Telephone: (916)862-0973 Location Sacramento, CA Type of Contract: Not To Exceed Contract Amount: $800,000 Period Of Performance: 2012–2015 2.1.1. Brief Description of Work EGS was awarded a multi-year contract with the California Department of Water Resources (DWR) to provide a full review of their state-wide controls system that encompassed all locks and dams, pumping, filtering, and level stations with remote monitoring and multiple control centers across the state, and provide recommendations and a feasible pathway to create an updated and modern controls system. Their system had been built over a number of decades and still had active systems and instrumentation from the early 1980/90s. Their system was not networked together in any meaningful way, with systems that did not all connect through a single unifying package, including a large number of InTouch clients. EGS provided them a plan to upgrade to System Platform, connect their remote facilities, and ways to incorporate old equipment into the new system, as well as recommendations for other equipment that would require upgrading and that were at end of life. EGS review was from top to bottom of their system including new servers and network architecture to support centralized controls and more efficient, faster response times. After providing the review, EGS specified the equipment to match the system and assisted their procurement department in ensuring the correct hardware to match their objectives. EGS built and configured their new servers and workstations to need only minimal changes when connected to the live system. Since DWR are power producers within the state they have specific NERC/FERC federal requirements on implementation of field assets. To provide as much hands-on assistance to the DWR staff as possible, EGS built and tested their upgrades within a development environment first, tested to ensure proper functionality, and then provided on-site consulting services while the install/upgrades were under way. EGS also provided a number of other recommendations through review of their system that we were able to implement during our 3-year contract, including optimizing their interfaces and screens to be more user/operator friendly while incorporating numerous features of System Platform. We also optimized their internal networks and servers that would fetch info from the Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 2 control systems populating their processes or reports with live data and reduced their overall wait time and latency. 2.1.2. Professional Personnel A number of the personnel assigned to this project are still with EGS and are listed below in the Key Personnel section and could become available should they be required. All EGS technical solutions personnel have years of experience in industrial controls applications. 2.2. AFHE MCAS Cherry Point Name: MCAS Cherry Point, NC, AFHE Refresh Contract No. SP4702-19-D-0005 Task Order SP4702-20-F-0017 POC: Eric Minshall, Contracting Officer Address DLA Contract Services Office – Columbus (DCSO-C) Telephone: (614) 692-1826 Email: Erik.Minshall@dla.mil Type of Contract: Firm Fixed Price Contract Amount: $3,143,350.09 Period Of Performance: 18 December 2019–18 December 2021 2.2.1. Brief Description of Work: The Defense Logistics Agency (DLA) maintains numerous fuel storage facilities called Automated Fuel Handling Equipment (AFHE) globally for the Department of Defense (DoD). In order the keep these AFHE sites operational, DLA performs complete site refreshes periodically over time. Each year DLA establishes a schedule for those refreshes that typically amounts to 4 to 6 sites annually. To carry out these refreshes, DLA has an Indefinite Delivery Indefinite Quantity (IDIQ) contract called Automated Fuel System Installations (AFSI) with 3 awardees. The IDIQ has a not-to-exceed value of $128 million over 5 years. DLA offers a solicitation for each site that is to undergo a refresh as a task order (TO) and the 3 companies pre-qualified under the AFSI IDIQ compete for each TO. EGS’s most recent TO award was for a complete refresh of the AFHE fuel system located at MCAS Cherry Point, NC. MCAS Cherry Point is a fully operational Marine Corp Aviation Station that contains full squadrons of F35s, F-18s, AV-8B Harriers, Black Hawk helicopters, and C-130s, to name a few. The AFHE site contains several components, beginning with delivery of fuel from railcars. In addition to railcars, most AFHE sites, which are located on both East and West Coasts, contain one or more piers to unload fuel from ships and barges. MCAS Cherry Point is one of the few AFHE sites that does not possess a pier. The fuel is pumped over a mile from the railcars to the Tank Farm, which houses 5 large tanks. From there the stored fuel can be pumped through the Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 3 pump house to the Truck Rack used to fill large tank trucks, to Ground Fuels, which stores fuel for vehicles and base equipment, or to the Flight Line hydrant system, which is used to refuel aircraft running in the hot pits when returning from daily sorties. The AFHE 4.1 SCADA system monitors, controls, and tracks all fuel movement. When refueling aircraft, moving fuel to other tanks, or loading trucks the SCADA system tracks all fuel movement (called evolutions) including temperature-compensated quantities. All motor-operated valves and pumps can be controlled from the AFHE SCADA system. The operator can specify source, location, and amount to be moved and the SCADA system will move the fuel automatically once the evolution is initiated. The AFHE SCADA system also has animation to show all fuel movements within the pipeline. All tank levels and pump safeties are monitored for any issues that require shutdown to avoid a fuel spill. The system also includes a host of PLCs, pressure indicators, temperature sensors, pressure differential switches, level switches, fuel density indicators, and ground readers, all monitored by the AFHE system for control input, alarms, and output as required. Each night a complete system inventory is determined by the SCADA system and uploaded to a central DLA inventory database. The SCADA system is comprised of a fully redundant Stratus® server stack that hosts the Wonderware 2014R2 SCADA system and allows for hot-swappable components. The workstations are connected to the server via a dual redundant, dual fiber-optic ring, allowing communication in either direction on the ring. EGS designs and builds Remote Interface Units (RIUs) that are enclosures containing a combination of PLCs for control I/O, power supplies, digital converters, and network switches used to interface all field equipment. Each RIU is designed based on site requirements that often include lightning and surge protection. AFHE site refresh of MCAS Cherry Point includes replacing all designated field equipment specified within the Project Requirements Document (PRD), Performance Work Statement (PWS), Design Review Conferences (DRCs), and Site Survey. The refresh includes, but is not limited to:  New AFHE 4.1 Stratus server, new Dell workstations, and new report printer Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 4  New Remote Interface Units (RIUs) for Tank Farm A, Fuels Office, Rail Head, and Operation Control Center (OCC)  Refresh of fiber-optic network to include all new fiber-optic panels (FOPs) and dual- redundant network ring. Some confined-space entry was required.  All new Motor-Operated Valves (MOVs) in Tank Farm A, along with tank probes and tank-level switches  New pressure switches in Tank Farm A, Truck Rack, and Rail Head Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 5  New flow computers at the Truck Rack, Ground Fuels, and Rail Head  New fiber-optic junction boxes, power supplies, and network switches on the hydrant system  New ground readers at Tank Farm A, along with new High-High-Level Alarm panel and new Independent Alarm System (IAS) panel This refresh also includes development and execution of a full system testing program that includes Pre-Install, Pre-Operational, Operational, and System testing requirements. This testing insures the complete integration and operation of all field equipment and system control within the AFHE 4.1 SCADA system. 2.2.2. Scale of prior work performed EGS would surmise that the scale of work being performed at Cherry Point is larger than the work anticipated at the City of Bozeman by the simple fact the contract value is significantly higher. While Cherry Point is one of the more modest AFHE sites, there is still a significant amount of equipment with 5 tanks in the tank farm, 4 tanks in ground fuels, two truck racks, a rail head that unloads 16 cars at a time, and a hot-pit hydrant system with 20 bays for aircraft refueling. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 6 2.2.3. Complexity of prior work performed The complexity of the worked performed at MCAS Cherry Point is probably very similar to what the City of Bozeman requires for its water and wastewater:  Both would have pumps and possible pump control  Both have tanks that would require monitoring for levels and content  Both would have piping with product potential  Both would have similar valves, PLCs, enclosures, conduit, and wiring  Both would require some calibration for field equipment  Both would have similar alarms and safeties to avoid spills and fire  Both would require similar front-end and back-end SCADA development Because of the warfighter focus, AFHE sites have significant redundant systems that are proven to work to avoid system failure and loss of control. It is possible some lessons learned from AFHE could be applied to water and wastewater applications to avoid system failures. 2.2.4. Problems or issues and how they were resolved Problem/Issue 2.2.4.1. The most significant issue that occurred during the execution of the contract was the COVID-19 pandemic. This event forced an all-encompassing travel ban for all DLA contracts and contract personnel. Additionally, many companies issued stop-work orders to keep employees at home, which resulted in a shortage of supplies and materials to be procured for the installation. Fur- thermore, the pandemic made it impossible to travel to site for Design Review Conferences (DRCs) and from answering design questions that arose during the design activity. Resolution 2.2.4.2. To overcome the issue and mitigate risk that arose during the pandemic, EGS did the following:  EGS conducted an analysis of long-lead items to be procured and at its own expense, and with the permission of the Government, purchased those items with greatest risk to the schedule.  EGS worked with the Government to provide all the data needed to perform the initial design reviews via teleconference to avoid travel to site.  EGS added additional networking infrastructure to the AFHE development lab in order for engineers to continue work both on the design and the AFHE SCADA system re- motely from home. These initiatives allowed the schedule and work to progress despite the pandemic, resulting in only minor delays in the schedule, minimal impact to the Milestone Payment Plan, and very minimal impacts to the procurement of materials and supplies needed for installation. Currently, despite small schedule delays, Cherry Point is on track to complete within the original 24-month period of performance. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 7 2.2.5. Professional Personnel This paragraph describes the professional personnel who are assigned to the AFHE MCAS Cherry Point project and are the same individuals who would be assigned to the Bozeman Master Plan development for specific design deliverables for the City’s Water and Wastewater Instrumentation and Control (SCADA) systems. Program Manager (PM): The PM on this project has over 20 years of PM responsibilities including complete oversight of designs, design deliverables and drawings, engineering leads, task assignments, logistics, procurement, installation, testing, and delivery. Electrical Engineer (EE): The project EE, who is P.E. certified, was responsible for the selection and specification of all field equipment in full compliance with project requirements and state general specification. His job included all power and conduit specifications as well as wiring diagrams. These designs included all EGS-built enclosures and networking infrastructure. Electronic Technician III: The project Electronic Technician III has been with EGS for over 10 years and is performing now as site lead and has led installation teams on over 6 AFHE refreshes during his tenure. He is proficient in all things site related; this includes (but is not limited to) conduit bending and installation, trenching, equipment rack installation, MOVs, tank probes, level switches, pressure switches, temperature switches, RIU enclosures, flow computers, flow transmitters, and ground readers. He is an expert in power and ground requirements, wire pulls, fiber-optic cable terminations, confined entry safety, heavy equipment operation, and general construction. System Analyst (SA) III: The EGS System Analyst III is the SCADA engineering lead and is proficient in all things SCADA, including networking architecture, field equipment interfaces such as Modbus 485, RS 232, TCP/IP, and network switch configuration. Such individuals usually have 10 or more years of experience. Cyber Analyst: The EGS Cyber Analyst provides expertise in evaluation of client systems for vulnerabilities and implements controls to provide necessary threat protection. Typically holds 3 or more years’ experience and nationally recognized certifications/credentials such as SSCP. Electronic Technician II: Usually has over 5 years’ experience is proficient in all things site related; this includes (but is not limited to) conduit bending and installation, trenching, equipment rack installation, MOVs, tank probes, level switches, pressure switches, temperature switches, RIU enclosures, flow computers, flow transmitters, and ground readers. He is an expert in power and ground requirements, calibration of equipment, wire pulls, fiber-optic cable terminations, confined entry safety, heavy equipment operation, and general construction. System Analyst (SA) II: The EGS System Analyst II is proficient in all things SCADA, including networking architecture, field equipment interfaces such as Modbus 485, RS 232, TCP/IP, network switch configuration and server stack setup and configuration. Such individuals usually have 5 or more years of experience. 2.3. AFHE Maintenance Contract Name: AFHE Site Support; N65236-12-D-4825-0012 POC: Michael Fremen Telephone: (843) 218-7028 Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 8 Email: Mike.fremen@navy.mil Type of Contract: CPFF Contract Amount: $22,668,915.37 Period Of Performance: 2008 - Present 2.3.1. Brief Description of Work EGS has been supplying automation engineering/field services/programming services to NIWC for over 10 years. Our program includes supporting over 25 large bulk fuel farms across the world that support the US military Navy, Army, Air Force and Marines. We provide Preventative Maintenance services, testing instrumentation, PLCs, servers, workstations and networking instrumentation. We also provide ongoing Corrective Maintenance for all automation systems at these facilities including 24/7/365 emergency support. Our team is made up of field instrumentation technicians stationed all over the US and worldwide with consolidated software/PLC/SCADA support in the Tulsa office. We provide ongoing cybersecurity risk analysis and continuous monitoring of each of the locations. During analysis if issues are discovered our Cyber Analysts will move quickly to report the issue as well as implement the necessary controls on the system to prevent future attacks. We provide asset/database tracking and barcoding for program wide visibility of the equipment deployed to the field and track mean between failure (MBF) rates with periodic recommendation to the client on new equipment or other issues found through our comprehensive tracking and documentation. We track over 6000 unique devices throughout the program. Our in-house seasoned engineer and design staff also keep track and review/update all the drawings of the automation system wide totaling over 5000 individual pages. When issues are found they are properly addressed with the engineer and provided to the field personnel for corrective action. EGS provides yearly hands on training sessions to ensure that the operators of these systems can properly and safely use all the functionality while providing context to provide basic knowledge of how the systems are work together along with basic troubleshooting steps. 2.3.2. Complexity of Prior Work Performed Complexity within this contract occurred in three major areas: geographic dispersion of the sites (logistics), broad scope of technical competencies required (technical), and speed of response (management). Providing 24/7 services to an AFHE Maintenance Program that ranges from the Far East to Europe and the Artic, as well as the East and West coasts of the United States and Hawaii, takes an exceptional amount of planning and coordination, not only from a program management perspective, but also on the part of the local technicians. Whether it was verifying tank set points or strapping tables, or troubleshooting a communication issue with a Remote Instrumentation Unit (RIU), our technicians received immediate attention and support when needed. EGS structured our management staff to support the technicians regardless of the time of day or night. Once the repairs were completed, EGS technicians reviewed the work and made any changes to the Installation Design package as needed. These updates were then sent to the EGS PMO for engineering updating to the IDP and submission to the CM Pro database. To pro- Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 9 vide continuous support for our DLA clients at each site, we established a maintenance trouble ticket phone number that is manned 24/7/365. The instrumentation and automation found within the AFHE maintenance system is extensive, and encompasses hardware, communication networks, power networks and systems, and SCADA software. The composite of all of these technical requirements is so disparate that no individual person is expected to be able to perform all tasks within the Program requirements. To this end, EGS established and employed cross-functional teams, some geographically located and some centrally located, to support the site and system requirements. Within each functional team, EGS personnel were OEM trained and certified, ensuring that only the highest caliber of person was performing the work on the program. To enhance the performance of the EGS team, we entered into numerous partnerships with major OEM providers to ensure the most current and up-to-date training was available, as well as priority for all helpdesk requirements. Of significant note are our partnerships with Wonderware (Endorsed status), Schneider Electric (Certified Sys System Integrator), Rockwell Automation (Registered Certified Integrator) and the Control Systems Integrators Association (CSIA) . 2.3.3. Professional Personnel EGS provided documentation, training, and trouble-call services with a global network of Elec- tronics Technicians (ET), Software Designers, Project Management staff, Logisticians; and Sys- tems, Technical, and Management Analysts (SA, TA, and MA respectively) as described in previous past performance citations. 2.3.4. Problems or issues and how they were resolved Issue 2.3.4.1. During the execution of this contract EGS discovered issues procuring items for repair and replacement. In many cases the cause for the long lead was unforeseen and was only discovered in the execution of the procurement process. This long lead procurement caused unforeseen delays in the performance of the contract Resolution 2.3.4.2. EGS immediately recognized this risk for the contract if the long lead procurement was not accounted and adjusted for. As a result project Logistics determined a classification system to earmark long lead items. Once the classification system was developed and items with long leads was identified it was compared to the contract equipment list. This allowed EGS to predict what items that were due or at risk for replacement or repair to be identified in advance prior to the Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 10 demand for said equipment. Schedules, project planning and site activity were adjusted accord- ingly so that the correct amount of time could be allocated for the upcoming PM activities. Additional spares for long lead items were procured and stored for use in normal CM call-outs. Relationships with vendors was cultivated so that in many instances the vendor would procure and hold the long lead equipment in anticipation of future sales and reducing EGS’s risk and the Government on over capitalization on spares. 2.4. AFHE Rota Spain Name: AFHE 4.1 Upgrades DFSP Rota, Spain, and 4.1 Hardening Contract No. N65236-12-D-4825 Task Order 0005 POC: Clyde Gibson Hopper Telephone: (843) 218-3792 Email: clyde.hopper@navy.mil Type of Contract: Cost plus Fixed Fee (CPFF) Contract Amount: $1,599,137.95 Period Of Performance: 30 September 2018 through 12 December 2019 2.4.1. Brief Description of Work DFSP Rota Spain is one of the largest, if not the largest, AFHE site maintained by DLA. In 2018, it was determined that the site was deemed vulnerable to cybersecurity attacks due to the age of the computing hardware and software currently in use. EGS was contracted by DLA to update the SCADA system only in order to update the computing hardware and operating systems to versions more compatible with cybersecurity protocols. With over 50 tanks and 4 piers, the task order was significant even without the refresh of the network, all field equipment, and all devices. The SCADA system was a standard protocol AFHE 4.1 system with a Stratus server and Dell workstations, with 50″ quad monitors. The system screens, front-end processing, back-end processing, and communication protocols were all developed and tested in the Tulsa SCADA Lab, which contained at least one each of the critical site field devices and equipment, including a Wago PLC. Six workstations were delivered and the entire site was integrated and migrated in approximately 6 months start to finish. The project was fully tested and included a full 30-day burn-in and was completed in December of 2019. The work was completed by two of our best SCADA engineers who were System Analyst II with several integration Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 11 projects under their belts. One of those analysts is on site now at Cherry Point. 2.4.2. Scale of prior work performed The scale of the work performed was significantly larger than anticipated for the City of Bozeman water-wastewater facility. This site covers several square miles and in many cases large tanks can be over 5 miles for the operation center, not to mention the sheer number of tanks integrated. Additionally, each tank in the tank farm has its own pump, pump controls, and safeties. There are over 50 PLCs in the tank farm alone for pump control. The amount of I/O and SCADA tags totaled into the thousands for both analog and discrete. 2.4.3. Complexity of prior work performed The complexity of the worked performed at DFSP Rota Spain is probably very similar to that the City of Bozeman requires for its water wastewater  Both would have pumps and possible pump control  Both have tanks that would require monitoring for levels and content  Both would have piping with product potential  Both would have similar valves, PLCs, enclosures, conduit and wiring  Both would require some calibration for field equipment  Both would have similar alarms and safeties to avoid spills and fire  Both would require similar front end and back end SCADA development Because of the war fighter focus AFHE site have significant redundant systems that are proven to work to avoid system failure and loss of control. It is possible some lessons learned from AFHE could be applied to water and wastewater applications to avoid system failures. 2.4.4. Problems or issues and how they were resolved: Problem/Issue 2.4.4.1. The most significant issue faced at DFSP Rota was the schedule. The task order was being performed under an IDIQ contract ending in December of 2019 and the project had to be completed within that timeframe with no exceptions. Resolution 2.4.4.2. To overcome the issue and mitigate risk, EGS did the following:  EGS developed a very detailed and complex schedule so that progress could be tracked at the smallest levels and any possible delays could be identified early in the project.  EGS utilized our SCADA lab and acquired all equipment needed to set up the lab so that all SCADA front- and back-end processing could be developed early in the program and in a cleaner environment.  EGS performed daily teleconferences to aid in tracking progress and identifying issues with the integration. This also allowed us to bring in SMEs as required to assist with troubleshooting and offering their experience to aid in problem solving. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 12 These initiatives allowed the project to maintain the schedule and work to progress and complete before the end of the overarching contract. 2.4.5. Professional Personnel System Analyst (SA) II: As stated earlier, the DFSP Rota Project utilized SA IIs for the majority of the work for both the onsite integration and in-house SCADA development. EGS SA IIs are proficient in all things SCADA, including networking architecture, field equipment interfaces such as Modbus 485, RS 232, TCP/IP, and network switch configuration. These individuals usually have 5 or more years of experience. Cyber Analyst: The EGS Cyber Analyst provides expertise in evaluation of client systems for vulnerabilities and implements controls to provide necessary threat protection. Typically holds 3 or more years’ experience and nationally recognized certifications/credentials such as SSCP. Site Electronic Technician III: The project Electronic Technician III at DFSP Rota has been with EGS for over 10 years and is performing now as site technician. During the AFHE SCADA 4.1 project he fully supported the integration team with troubleshooting and field equipment testing. He is proficient in all things site related; this includes (but is not limited to) conduit bending and installation, trenching, equipment rack installation, MOVs, tank probes, level switches, pressure switches, temperature switches, RIU enclosures, flow computers, flow transmitters, and ground readers. He is an expert in power and ground requirements, wire pulls, fiber-optic cable terminations, confined entry safety, heavy equipment operation, and general construction. 2.5. Work Performed for the City of Bozeman Unfortunately in our long history of performing SCADA Automation and Control projects EGS has never worked for the City of Bozeman in that time. 3. Firm Background Firm Info/Location: EGS is located at 2448 E 81st St. STE 3300 Tulsa, OK 74137 and is a subsidiary of ENGlobal US. Our corporate headquarters is located in Houston, TX and provides a variety of engineered solutions for a number of energy sectors including Oil and Gas and renewables with several satellite offices around the country since 1985 and are a publicly traded company. EGS is a specialty engineering firm that concentrates in automation solutions for the government sector and have been in business for over 15 years. We provide ongoing services for the DoD/Federal agencies to State/County and Local Governments. Our services range from specialty use government terminal operations to utilities/power production and water/wastewater applications of all sizes. Website: www.ENGlobal.com Volume of business: EGS has a steady base of government customers of all sizes and needs. We complete an average of $10-15MM worth of projects each year. Stability in the marketplace: EGS has a number of multi-year contracts of different sizes as well as larger capital projects. We also provide 24/7 emergency services and ongoing maintenance contracts for a number of clients. EGS has a ready staff of approximately 50 highly trained and motived individuals with an average tenure of over 7 years with the company. Our company has been providing ongoing services to some clients for over a decade. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 13 Strengths and weaknesses: EGS strengths come from our flexibility in what we can accomplish through our qualified engineering staff to our certified PLC and software programmers, OEM trained field staff and professionally trained Mangers. We have a wide variety of completed projects under our belt and consider the small client just as important as the large one. Many of our largest clients started out as a single small effort and through effort and determination we have cultivated them into long standing believers of our products and abilities. A weakness would be that EGS works in a different regulatory environment versus the rest of ENGlobal, who mainly works in the Oil and Gas/Renewables/Energy industries. This requires EGS to simply work in a very different mode with separate processes and procedures in many cases. However EGS has been working in government contracts for over 15 years and have our own independent and well-worn business practices in place. Special capabilities: EGS is one of six US companies to be an ENDORSED Partner to Aveva/Wonderware software products. This is the highest level of partner and is only awarded to those companies who excel in the market, with years of experience, numerous successful projects, requiring factory trained and certified personnel on an invite only basis by Aveva. Our Endorsed status gives us direct access to Aveva/Wonderware technical support. EGS is also a Rockwell Automation Certified Registered Partner. This program has stringent requirements for product utilization and excellence with implementation skills of their products, and must have numerous successful projects and number of certified installers before being invited. As the industry leader in PLC production and sales EGS has several persons with extensive background in Allen Bradly PLCs. EGS is a Schneider Electric Certified Alliance Partner, one of only 14 in the US. This exclusive group must show excellence in the use and implementation of their products, have numerous large successful projects and number of certified installers before being invited. EGS is a Control System Integrator Association (CSIA) Certified member. In order to be certified, EGS had to provide and prove business best practices in all aspects of our business from Business Development, Accounting, Project Management/Execution to close out and customer satisfaction. EGS has undergone audits every 3 years to ensure compliance with the CSIA gold standard. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 14 EGS is a Stratus Partner level installer. EGS was the first in their partner program and invited specifically from Stratus to be the first based on our extensive use and implementation of their redundant server hardware. EGS has installed and maintained these servers at locations worldwide for a number of years. 4. Firm Workload EGS is a global company with technical personnel located at various locations up and down the East and West Coasts and overseas. Additionally EGS has offices staffed with key personnel in Tulsa, Oklahoma and Denver, Colorado with water and wastewater SCADA experience. These individuals are utilized as required to support engineering, design, SCADA, and field equipment installations. The Tulsa and Denver locations staff over 50 individuals who comprise the means by which all projects are managed, accounted for, procured, developed, installed, and delivered. In addition, ENGlobal’s corporate headquarters are located in Houston Texas, where hundreds of individuals perform the same functions for projects and opportunities that fall within their lines of business. These engineers possess the same skill sets as the Tulsa and Denver offices on a larger scale and provide a reach-back source of engineering when the need arises. The Tulsa office also operates a SCADA lab that houses field equipment, network communication devices, and SCADA servers and workstations so issues in the field can be emulated or simulated and corrected as required without the need to always be on-site. The SCADA Stratus® server in the lab maintains a functional baseline for each and every AFHE site that EGS maintains. This lab can and has been utilized to research and develop solutions to both commercial and government projects as the need arises. EGS is currently managing and performing on three major contracts described in detail in the following paragraphs. 4.1. AFHE Maintenance Contract As mentioned, EGS supports the daily operation of fuel management, delivery, and storage at 25 AFHE locations. More than half of these continental US sites are strategically staffed and response time is typically 4 hours or less (and as few as two hours at many locations) when the need for emergency call-out occurs. Our overseas sites are all staffed full-time. The engineers and technicians who maintain these sites focus the majority of their time on scheduled maintenance and calibration. The SCADA engineers who perform corrective maintenance live in Tulsa, work in the lab, and travel to site on scheduled travel to install corrective SCADA fixes from the Wonderware Developmental Application repository. These engineers often have flexibility in their schedules to support small changes or corrective call-outs as required and would typically be available to support the Bozeman water wastewater operation. 4.2. MCAS Cherry Point: Cherry Point is currently in the installation and integration phase of the project. The AFHE 4.1 SCADA system was developed and tested in the Tulsa Lab and is now located on-site in full operation. The installation team is installing the network infrastructure, field equipment, and RIU enclosures. This work is all performed on a non-interference basis so that fuel operations can be maintained for warfighter forces. As each area is updated, the integration system analyst ensures the equipment is fully functional and tested with the new SCADA system. This process will Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 15 continue until all field devices are installed and migrated over to the new system. The old system is run in parallel with the new system, which allows the operators to still operate old field devices until all of the site is installed and migrated to the new SCADA system. This work is on schedule and estimated to complete in late September to early October. There 5 engineers on- site, 3 technicians rated at level II or above, and 2 SCADA System Analyst II on-site who perform the integration/migration and testing of the newly installed equipment. One of the SCADA engineers also works with the installers in an effort to establish site installation personnel who are experts in the field equipment function and communication as well as the SCADA interface and operation. These technicians and engineers can install the entire site based on the design and drawing package, including running conduit in ground and above, pulling wire and fiber, terminating the wire and fiber, testing the fiber, installing all field equipment and devices, installing and connecting all interface enclosures and fiber-optic panels, redlining all drawings as required, testing and verifying operation, configuring networks and communications, demolition of old equipment, developing all aspects of the SCADA system (front- and back-end) and configuring and maintaining the server stack. All of this staff would be potentially available to support the Bozeman project in and around the last quarter of this year. 4.3. DFSP Pearl Harbor Pearl Harbor is one of the largest AFHE sites, with a significant number of above- and below- ground tanks and pump stations. The work being performed is a mirror of Cherry Point but on a much larger scale and includes piers for offloading and loading fuel. The crew consists of 6 technicians level II and above, one engineering technician level III Subject Matter Expert (SME), and one SCADA System Analyst III integrator SME. Several of the engineers and technicians have been involved with Pearl Harbor over the years, having participated in previous updates and modifications. Pearl Harbor offers several challenges with communication pathways, tunnels, equipment locations, and SCADA design, which is why some of our SMEs are assigned to the project. The installation, integration, and migration are scheduled to complete in January of 2022, although as the project reaches certain milestones some personnel may be released to other projects as the schedule allows and demand decreases. 4.4. Anticipated Workload EGS has two submitted proposals in evaluation currently. Both are anticipated to be awarded this year and EGS believes its chances are very good that at least one will be awarded to EGS in September. Also, EGS is pursuing other AFHE-refresh opportunities similar in size and scope to Cherry Point during the coming months, with anticipated awards before the end of the year. Due to our Endorsed Status with Wonderware, EGS has a sole source contract vehicle with the City of Tulsa water-wastewater department and performs small updates and implements solutions for issues as required. These are typically small endeavors that have had zero impact on other project schedules in the past. EGS has a fully staffed Human Resource department based out of our corporate headquarters in Houston that specializes and is familiar with the skill sets needed to perform in our Automation and Control business. HR provides résumés on a regular basis for evaluation and potential to hire so that projected needs can be assessed and met without project delays or failure to perform. These resources and our corporate reach-back capability should offer significant assurances that EGS can and will perform on any and all endeavors undertaken with the City of Bozeman. If the need should arise (depending on the opportunity), EGS would be prepared to establish a Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 16 permanent technician or analyst local to Bozeman to function as a full-time maintenance staff or on-call support. With the size and resources available to EGS, we can assure that such a staff member would be qualified to support the Bozeman operation and be supported by the larger organization just as all our projects are. EGS has performed on both Time and Material (T&M) contracts and Lump Sum depending on the customer’s needs. Over our history of EGS has a solid track record for fulfilling contracts within estimated budgets only requesting additional funding with the scope of work changes. EGS’s system engineering process establishes a well- defined set of requirements so that the level of effort can be accurately estimated and the customers’ expectations can be met. Once these requirements are established EGS’s resource management will earmark key personnel to perform and deliver said requirements. This allows EGS to identify any short falls in key performance roles early in the program and seek out the required resources prior to the need becoming a risk to the project. Once the requirements are identified and level of effort is established EGS will develop an in depth detailed project schedule and report on schedule progress weekly to key stakeholders throughout the project. This allows EGS to plan and accommodate for potential schedule delays rather than react to unforeseen events that impact the project schedule. 5. Key Personnel Kevin Fillion ENGlobal Government Services, Inc. Sr. Software Engineer Assigned to ENGlobal Government Services (EGS) as Senior Systems Analyst, leading the Automated Fuel Handling System (AFHE) 4.1 Software Integration team and Maintenance team. Serve as Lead Analyst for the integration team. Integration comprises of version updates (from FactoryLink to Wonderware) and incorporating site equipment changes. Tasks include application graphic change/creation, application communication to field devices (tanks, meters, motor-operated valves), programmable logic controller (PLC) programs change/creation (pumps, pressures, level switches, etc.), test document change/creation for field devices and application, implementing AFHE Modification Requests (MRs) for application enhances/issue fixes, and assisting field technicians with AFHE-related trouble ticket issues. Develop the AFHE 4.1 serial communication scripting and field device communication monitoring and control as templates for application. In the application, templates are the shared properties, graphics, and logic for field devices. Technical lead for the following AFHE 4.1 site conversions: Manchester, Washington; Pearl Harbor, Hawaii; Pensacola, Florida; Point Loma, California; Miramar, California; Jacksonville, Florida; Mayport, Florida; and Jacksonville Northside, Florida; Thule Air Base, Greenland; and Cherry Point, North Carolina (in progress) Experience in the programming\configuring the following: PLC-Momentum, PLC-Quantum, PLC-M340, PLC-M580, PLC-GE-RX3i, Tank-G303, Tank-Veederoot, Tank-ETGI, Valve- Rotork, Valve-EIM, Valve-EIM master station, Valve-LimitTorque, Meter-SFC332, Meter- Microload, Meter-Accuload, Meter-MicroMv, Ethernet Bridge-DIGI, and Ethernet Bridge- Lantronix. Experience in the following AFHE-related technologies: Application Software- Wonderware Application Server, Backup Software-Veeam, Server Hardware-Stratus, Server Hardware-Dell, Operating System-Windows 2008, Operating System-Windows 2012, Virtualization-Microsoft Cluster and Hyper V, Programming Language-Microsoft .Net scripting. Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 17 Tetra Tech Inc. 04/98–04/14 Senior Application Engineer Assigned to the SCADA Integration Division as an Application Engineer. Spanning 15 years, worked primarily on water and waste water treatment facilities, SCADA systems and programmable logic controller (PLC) programming. Additionally, worked with AFHE 4.1 development project, serving as a systems analyst for devices and software. Worked with all of the major SCADA software, including FactoryLink (Plant Floor Systems), Cimplicity, Wonderware, Rockwell, and Intellution. Worked with reporting systems (Hach Reports, MS Access, MS Reporting services) integration to SCADA. Worked with the device controls with PLCs (Allen Bradley, Modicon) for entire facilities controls. On various projects, utilized SQL databases, Visual Basic, and .net programming languages. Worked with virtualization software (VMware) to virtualize SCADA systems. City of Wyoming, Michigan Water Treatment Plant 02/08–02/11 Senior Application Engineer Responsible for SCADA, PLC, and report creation for an additional 80 million gallons/day (MGD) treatment capacity. Updates included eight new computer servers with over 20 thin clients. The terminal servers utilized Thin Client Management software (ACP). The Human- Machine Interface (HMI) had 80 new screens and more than 2,000 new equipment pieces modeled as objects. Control system consisted of 13 new Allen-Bradley ControlLogix PLCs with more than 3,000 new input/output points. Controls strategies used included filter backwash sequence, flow train diversion, sludge treatment, chemical flow pacing, remote station distribution, and various pumping scenarios. Implemented a plant monitoring for Chlorine Contact Time (CT) though PLC & HMI logic that enabled the identification of water areas where more chlorine needed to be added. Implemented reports that consisted of Daily Reports (49 sub-reports), Daily Summary (9 sub-reports), Monthly Reports (10 sub-reports), and a Filter Turbidity Alarm Report. Reports utilized Microsoft SQL Reporting Services with Wonderware Industrial SQL Server as the data historian. DEGREE YEAR INSTITUTION MAJOR/MINOR Bachelor of Science 1998 University of Michigan Electrical Engineering Bachelor of Science and Arts 1995 Western Michigan University BioMedicine/Economics/Chemistry CERTIFICATIONS INSTITUTION/VENDOR YEAR Wonderware Application Server 3.6 (System Platform) - 2012 R2 CSI2083 150034 Wonderware Archestra 2014 Wonderware Historian Server 10.0 CSI2083 150034 Wonderware Archestra 2014 Wonderware InTouch 10.0 CSI2083 150034 Wonderware Archestra 2014 Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 18 I have experience in Systems Engineering including but not limited to- Supervisory Controls and Data Acquisition (SCADA) programming, Operator Interface Terminal (OIT) programming, Human-Machine Interface (HMI) development. Assisting in system field start-up and commissioning. Troubleshooting control systems and on-call SCADA support services. Good general computer skills including IP/Ethernet Networking, programming languages, Windows, Outlook, and other Microsoft Office products (Word and Excel) and experience with Adobe Suite.I have 10 years of working in multiple industries including- water/wastewater, oil and gas, manufacturing, detention and building security. I have analyzed, designed and created original (or modified existing) HMIs and PLCs to meet project requirements. Maintained and developed software in a variety of SCADA platforms. Worked with engineers to help clients reduce losses in materials while ensuring compliance with safety, regulatory and client standards. Managed the project scope of work, budget and deliverables CERTIFICATIONS INSTITUTION/VENDOR YEAR AVEVA Application Developer Wonderware Archestra 2014 CSI Application Server 2017 Wonderware Archestra 2017 CSI InTouch for System Platform 2017 Wonderware Archestra 2017 Tony Roffey ENGlobal Government Services, Inc. Project Engineer Fifteen-plus years of experience with electrical, instrumentation, automation, and controls equipment. Engineering design, support, and guidance for SCADA, PLC, communications, and automation systems for multiple industries including manufacturing, equipment testing, power generation, and oil & gas. Experience with multiple manufacturers equipment and implementing them into a project on paper as well as troubleshooting in the field. Work on projects for pH adjustments in water, metering pumps, valve automation, blending products, batch transfers, loading/unloading, radio communications, water pumping, and measurement. Training experience in UL508A (Industrial Control Panels) and multiple manufacturers PLCs and Smart Relays including Allen Bradley, Siemens, GE Fanuc, Idec, and Telemecanique. Versed in reading through client specifications to provide a quality product that is approved and meets the client’s needs. Experience in leading a group to develop a product on time and within budget while acting as a liaison to inform the client of progress updates. Developed project reports and estimates on greenfield and brownfield projects for Project Managers both within the company and for clientele. DEGREE YEAR INSTITUTION MAJOR/MINOR Bachelor of Science 2005 Oklahoma State University Electrical Engineering Technology Tyson Evans ENGlobal Government Services, Inc. System Analyst III Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 19 Matt Dennis ENGlobal Government Services, Inc. Project Manager Manager for multi-million dollar Federal Government contract providing industrial control system (ICS) maintenance for the Automated Fuel Handling System (AFHE) at 23 U.S. Defense facilities worldwide and serve as the primary point of contact for day-to-day communications with the client. Responsible for management and supervisory duties of 15 remote maintenance technicians, six SCADA software analysts, two technical analysts and five administrative personnel. Responsible for developing and maintaining effective working relationships with stakeholders including team members, suppliers, contractors and vendors. Perform Project Management duties for the project including identifying potentials risks, management of constraints, provide deliverables and reports to the client on schedule, establish project quality standards and performance metrics for team members, monitor and control budget, approve and review performance of site work packages, monitor work order and schedule progress, review travel trip reports, review subcontractor scope of work, approve purchase requests, review vendor quotes, approve vendor invoices, review new team member training documentation, lead weekly project meetings and provide clear guidance for complex issues, ensure workplace safety for all project efforts. Guide the project team during emergent maintenance situations. Monitor the progress of enhancement and upgrade projects including software updates, hardware upgrades, network infrastructure upgrades, installation and integration of new equipment. Ability to read and understand piping and instrumentation (P&ID) diagrams and ability to read and understand wiring diagrams. DEGREE YEAR INSTITUTION MAJOR/MINOR Bachelor of Science 2010 Oklahoma State University Economics Bachelor of Science 2010 Oklahoma State University Business Management CERTIFICATION INSTITUTION/VENDOR YEAR Certified Project Management Professional (PMP) Project Management Institute (PMI) 2017 Perform both front-end and back-end development for SCADA systems using Wonderware 2014R2 and 2017. This includes everything from server setup and maintenance, network installation, PLC programming, integrating field devices into Wonderware and Kepware/Top Server, Wonderware template design and scripting, and screen development. When not performing development work, I assist the maintenance team with AFHE site open issues. Integration lead for the Marine Corps Air Station Cherry Point, NC fuel depot automation project. Integration lead for the Rota Naval Station, Spain fuel depot system upgrade project Test lead for the Thule Air Base, Greenland fuel system upgrade project Test lead for the Jacksonville, Fl. Northside Fuel Depot automation project. Replaced all PLC code at Charleston, SC Fuel Depot to solve problems with communication faults. Was called to Pearl Harbor for emergency corrective maintenance to solve issues preventing Navy refueling operations during Pacific exercises. Was called to Pearl Harbor to solve long-running problem with their existing system causing random system faults Communications Computer Systems Operator, U.S. Air Force: Maintained and supported base- wide network operations on Windows and UNIX-based systems, included IT tasks from large- scale network administration to individual computer support, as well as some programming and Jeff Spaulding ENGlobal Government Services, Inc. System Analyst II Request for Qualifications City of Bozeman SCADA Master Plan EGS21283 E N G l o b a l G o v e r n m e n t S e r v i c e s , I n c . P a g e | 20 database administration tasks. I also worked on the AUTODIN network and held a Top Secret clearance. DEGREE YEAR INSTITUTION MAJOR/MINOR Bachelor of Computer Science 2017 Northwestern Oklahoma State University Computer Science Associate of Mathematics 2016 Oklahoma State University Mathematics CERTIFICATION INSTITUTION/VENDOR YEAR Ecostructure Control Expert Professional Certification Schneider Electric 2020 M580 Safety PLC Certification Schneider Electric 2020 Managerial and lead roles on project teams for projects of all sizes in the Government, Cement, Mining, Oil Sands, Upstream and Midstream Oil and Gas, Petrochem and Pipeline business sectors. Broad design experience with a history of developing comprehensive and accurate design packages meeting both schedule and budget by applying planned execution strategies to ensure the effective use of resources throughout all project phases. Thorough knowledge of Rockwell Allen Bradley PLC platforms both current Logix platforms and legacy platforms. Extensive PLC panel, SCADA and DCS control network design experience. Considerable field instrumentation experience including sizing and specification to meet process requirements. Wide-ranging construction support, commissioning, startup, and turnaround experience in Petrochem, Cement, Oil Sands, Midstream and Downstream facilities. In-depth knowledge of NEC, NFPA, IEEE, NEMA, and API standards DEGREE YEAR INSTITUTION MAJOR/MINOR Bachelor of Science 1989 Texas A&I University Electrical Engineering/Control Systems Associate of Applied Science 1985 San Antonio College Engineering Technology CERTIFICATION PE (Professional Engineer) registration in Colorado, Texas, Wyoming, and Pennsylvania 6. References Name Title Email Phone Michael Carter Southwest Regional Fuels Director San Diego Michael.j.carter128.civ@us.navy.mil 619-553-1314 David Moore Operations Chief DLA-Energy Okinawa, Japan david.moore@dla.mil 080-8367- 0240 Mark Delong Fuels Inspector Cherry Point, NC mark.delong@usmc.mil 252-466-6232 Anthony Jiggetts Craney Island, VA Site Operations Manager ajiggetts@lbbassociates.com 757-483-2656 Ronnie Brady Fuel Distribution Officer Beaufort, SC ronnie.brady@usmc.mil 843-321-6705 Don Timlin ENGlobal Government Services, Inc. Engineer VIII Attachment A NONDISCRIMINATION AND EQUAL PAY AFFIRMATION name of entity submitting) hereby affirms it will not discriminate on the basis of race, color, religion, creed, sex, age, marital status, national origin, or because of actual or perceived sexual orientation, gender identity or disability and acknowledges and understands the eventual contract will contain a provision prohibiting discrimination as described above and this prohibition on discrimination shall apply to the hiring and treatments or proposer’s employees and to all subcontracts. In addition, ____________________________________(name of entity submitting) hereby affirms it will abide by the Equal Pay Act of 1963 and Section 39-3-104, MCA (the Montana Equal Pay Act), and has visited the State of Montana Equal Pay for Equal Work “best practices” website, https://equalpay.mt.gov/BestPractices/Employers, or equivalent “best practices publication and has read the material. Name and title of person authorized to sign on behalf of submitter