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HomeMy WebLinkAbout19- Final Project Acceptance - Gallatin County and Motorola Solutions - 800 MHz Radio System Upgrade, Phase 1 911 Radio Upgrade Phase 1800 MHz Project Closeout Package January 30, 2019 l _ Project Closeout Worksheet January 28,2019 Project Name: 911 Radio Upgrade Phase 1 800 MHz Project Acronym: Kenyon WT 800MHz Project Manager: Marjean Penny Project Sponsors: City of Bozeman (Chief Crawford, Chief Waldo), Gallatin County Commissioners 1. Education and MOE Review o Have the support staff/end users been trained in the new products/service? o Are the recurring maintenance/operational costs for the products/service accounted for in the Department(s) MOE? o If necessary, has the public been educated regarding the new product/service? o Are all Departments/Agencies ready to start the new MOE resulting from the project? 2. Scope Review o Were the project objectives, goals, and expected outcomes accomplished? o Are all outstanding changes or issues resolved? (See 3.a) o Were all deliverables submitted and accepted? o Were all vendor deliverable requirements met? o Are the stakeholders satisfied with the results? o Were all contract or procurement requirements met? o Were all Grant requirements met? o Is the project ready to be closed out? 3. Notes (Explanation for any item above not completed.) a. There is one remaining Motorola action item that will be handled by Motorola Service. It will be tracked as a service item after project closeout. See tracking items report. b. All items in the worksheet have been successfully completed. Project Completion Report January 29, 2019 Project Name: 911 Radio Upgrade Phase 1 800 MHz Project Acronym: Kenyon WT 800MHz Project Manager: Marjean Penny Project Sponsors: City of Bozeman (Chief Crawford, Chief Waldo), Gallatin County Commissioners 1. The following READI project management milestones were completed. (READI is an acronym adopted from an Enterprise Program Management tool.) • Resources —There still remains outstanding Motorola invoices that will be paid as part of the Motorola Equipment Lease-Purchase Agreement Lease Number 24097 and the MOU between Gallatin County and the City of Bozeman. © Education — Multiple radio training classes were conducted for City of Bozeman Police Department, City of Bozeman Fire Department, and Montana State University Police Department. All agencies received radio programming handouts and instructions for all portable and mobile radio features and system functions. Awareness — Major stakeholders have been consulted and agreed to project close-out. Motorola has sent a project acceptance document. Gallatin County will sign the Motorola form and will prepare a duplicate for signature between the City and County. Dynamics of the Organization —To facilitate on-going support between Gallatin County 911 and stakeholders, a Radio Communications Report Form was created and distributed. This form provides an avenue for the customers to log issues with the system and/or their equipment. The forms are tracked and responses sent to the agencies. o Implementation Plan —The project included the implementation of a 6-channel, 800 MHz, Motorola trunked radio site at the Kenyon Water Tank location. It also included: the implementation/installation of all Motorola APX 8500 mobiles in both Bozeman Fire and Bozeman PD vehicles; the programming and deployment of all APX8000 portable radios to Bozeman PD and APX8000XE portable radios to Bozeman Fire; and installation of supporting radio infrastructure at Gallatin County 911 Dispatch. 2. Project Deliverable Milestones —The following project deliverable milestones were completed. Milestone/Deliverables Date Completed System Design Documentation 5/4/2017 First round of code lu s 6/16/2017 Receipt of Subscriber Units 1/20/2017 Receipt of Infrastructure and Dispatch 5/5/2017 Equipment Installation of Kenyon WT Battery System & 7/14/2017 Magnetic Mounts Bozeman Fire Station Consolette Installs 7/14/2017 Antenna Installations WT, 911, Fire 6/9-8/31/2017 911 Radio Upgrade Phase 1800 MHz Project Completion Report January 28, 2019 Stations Installation of Dispatch Equipment 6/30/2017 Programming of all subscriber equipment. 6/30/2017 Installation of mobile radios in PD and FIRE PD Sept. 2017 Motorcycle radios 3/2018 vehicles. FIRE Oct. 2017 FIRE vehicle audit fixes. 11/9/2017 CATP 8/4/2017 Bozeman PD and FIRE User Training 7/28/2017 PD Go Live on Portables 8/9/2017 FIRE Go Live 10/12/2017 FATP 2/14/2018 30-Day Test 8/31/2018 System Acceptance 2/2019 3. Project Issues Tracking— Issues and action items over the course of the project did delay the sign off of the system. While the system was in continued use, we worked with Motorola to resolve the following items. Action Item Date Completed/Resolution Use of multiplexer required with new model 8/30/2017— Decision made to go with single APX8500 mobiles and multiple antennas. dual-band antenna and eliminate the use of multiplexer units with mobiles. Mobiles shutting off 1/17/2018— Extensive troubleshooting, Motorola engineer testing, and installation auditing occurred over several months to find the cause of the mobile failures. It was discovered that the ISP setting in the codeplug was causing the radios to lock up. The setting was changed from infinite to a value of 5 and the problem was eliminated. PD RSM (Remote Speaker Mics) were not 7/11/2018 new mics were working as designed as loud as older model and could not be but were 30% lower volume. Motorola heard in loud environments. designed new mic and received OSHA approved exception for louder operation. PD was sent all new mics and told to keep the original order. Volume level approved by PD. FIRE received incorrect mics. 9/13/2017 Motorola replaced mics with specific FIRE XE model designed and rated for FIRE Radio Management 5/23/2018 Motorola overlooked RM in project. Laptop memory had to be increased and an ST sent out to commissions stem. PD previously ordered APX8000 Model 1 6/14/2017 Motorola provided flash upgrades for radios were not ordered with all needed these radios at no additional cost. We worked functionality with Industrial to create agency templates so all future radio orders would be consistent. PD RSM shipped with screw blocking the 10/4/2017 New mics were sent but have the earpiece port same set screw. Referred to plant assembly. 2 911 Radio Upgrade Phase 1 800 MHz Project Completion Report January 28, 2019 PD did not like the leather portable cases 9/13/2017 Replacement plastic holders were received. 30 Day Test 8/31/2018 Prior to starting the 30-Day test, Motorola paid to have preventative maintenance completed on all subscriber units. Any issues found with equipment were resolved prior to starting the test. Both Coverage (CATP) and Performance (FATP) tests passed and were approved prior. The 30-Day Test was halted on day 29 due to concerns with OOR's. It was agreed that an OOR itself does not warrant halting the test. Even with the occasional OOR, the system is performing better than the 97% Portable on the Hip guarantee. It was agreed that we would continue to research the OOR's and complete the test on 8/30/2018. Site Preference/Roaming 1/17/2019 This item was first entered 9/27/17 and resulted in many months of testing and documentation. The first version of codeplugs allowed portables to roam between 800 MHz system and VHF trunked system. This resulted in some radios going out of range inside buildings due to transferring to a VHF site. The transfer back to 800 MHz sometimes took an excess of 90 seconds. Resolution was to lock the radios on the 800 MHz site with programming. This ensures radios will optimally work in areas where VHF performance is not as reliable. This requires officers to change the channel when traveling out of Bozeman to allow radio to roam to state- wide VHF sites. OOR—Out of Range Reports 1/17/2019 This item was first entered 6/1/2018 and seemed to appear after locking the radios to the 800 MHz site. Motorola conducted extensive physical system testing, subscriber testing, and interference testing in conjunction with this item. It was shown that the system is working as designed. A detailed engineering report was submitted as well as a report from DbSpectra. The OOR occurrences are infrequent and very short. It is the natural occurrence of a single-site RF environment. Having a second site with some overlapping coverage is anticipated to eliminate this from occurring. We are still exceeding performance guarantees. Coax Replacement at Kenyon WT 8/23/2018 While troubleshooting OOR issue, testing of coax indicated damage in 3 911 Radio Upgrade Phase 1 800 MHz Project Completion Report January 28, 2019 underground pull. Coax was replaced and tested. RSM Popping Audio (Not Closed) Product group has confirmed device problem. This issue is the only unresolved item. It will be handled by Motorola Service after closure of project. 4 Notice of Acceptance January 29, 2019 Project Name: 911 Radio Upgrade Phase 1 800 MHz Project Acronym: Kenyon WT 800MHz Project Manager: Marjean Penny Project Sponsors: City of Bozeman (Chief Crawford, Chief Waldo), Gallatin County Commissioners 1. Notice of Project Acceptance This document establishes a formal acceptance of all the deliverables for the 911 Radio Upgrade Phase 1 800 MHz project. The project has met all the acceptance criteria as defined in Motorola Section 6 Statement of Work and the MOU between the City of Bozeman and Gallatin County. A project closeout has been performed to verify that all deliverables meet performance and product requirements. 2. Attached are the signed project acceptance documentation between Gallatin County and Motorola and The City of Bozeman and Gallatin County. MOTOROLA SOLUTIONS FINAL PROJECT ACCEPTANCE Customer Name: GALLATIN COUNTY Project Name: GALLATIN COUNTY SYSTEM UPGRADE PHASE 1 Project Number: GALLATIN MT-161105A Description of Work Completed Completion of Final Project Acceptance (Section 6.14.5) Customer Representative Motorola Solutions Representative Signature: Signature: Print Name: Print Name:Randy Covert Title: Title: Sr. Project Manager Date: Date: 01-09-19 "Please note, this certificate can also serve as the Lease Delivery and Acceptance Certificate referenced in Section 3 of the Equipment Lease Purchase Agreement executed separately between the parties to finance all or a portion of the solution related to this contract. More specifically, execution of this Certificate fulfills the Lessee obligation to evidence its acceptance of the Equipment financed via Lease# 24097 " Milestone Certificate Documentation Revision Date:9-18-2015 13 MOTOROLA SOLUTIONS FINAL PROJECT ACCEPTANCE Customer Name: CITY OF BOZEMAN Project Name: GALLATIN COUNTY SYSTEM UPGRADE PHASE 1 Project Number: GALLATIN (Motorola Project# MT-161105A) Description of Work Completed t'WAAk� t eK L6k- Completion of Final Project Acceptance (Section 6.14.5) W City of Bozeman Representative Gallatin County Representative Signature:^ �� Signature: Print Name: SUyj.�t{— Print Name: Title: (A+Va K rWad�X Title: Date: 3 Date: "Please note, this certificate can also serve as the Lease Delivery and Acceptance Certificate referenced in Section 3 of the Equipment Lease Purchase Agreement executed separately between the parties to finance all or a portion of the solution related to this contract. More specifically, execution of this Certificate fulfills the Lessee obligation to evidence its acceptance of the Equipment financed via Lease# 24097 Milestone Certificate Documentation Revision Date:9-18-2015 911 • • Upgrade ProjectCloseout Package Milestone Documents r s MOTOROL A O5 e. PC) TFIK , ' I\ DN S I SEC '' SEC-1235 LCT TASK ACCEPTANCE Customer Name: Gallatin County. WA (GC'91 1) Project Name: Gallatin County P25 Project Task Name: Design Review Complete Gallatin County 911 agrees that the deliverables required for completion of Design Review have been received. This milestone signifies project progress and is NOT a billing milestone. PROJECT TASK ACCEPTANCE Motorola Representative: Print Full Nante: LeV1,V,U C eKL01 K Title: I>KQQraKL Mavt,6II2er Signature: /1-f eaM- Date: 3/22/2016 GC911 Representative: Print Full Name: K.Z f'r G' �U n-e 4/ Title: Signature: Date: Gallatin County 911 Vehicle Install City of Bozeman PD & FIRE SUBSCRIBER INSTALLATION Mobile Installation Check List Installer Name/s: Date: Install Venue Location: Vehicle Arrival&Start Times: Comuletion Time: Agency: Vehicle Make/Model: Unit#: License#: (For PD,old radio is removed:For FIRE,old VHF radio remains in vehicle.) Old Radio#1 SN: Old Radio ID: Old Radio#1 Model: Old Radio#2 SN: Old Radio ID: Old Radio#2 Model: New APX Radio SN: New APX Radio ID: Pre-Installation Vehicle Test Post-Installation Vehicle Test Name: Name: Date: Date: Light-Bar Pass Fail_ Light-Bar Pass Fail Siren Test(all Modes) Pass Fail_ Siren Test(all Modes) Pass Fail Gun Lock Operation Pass_Fail_ Gun Lock Operation Pass Fail_ Loudspeaker/Air Horn Pass_Fail_ Loudspeaker/Air Horn Pass Fail_ Other[ ] Pass Fail_ Other[ ] Pass Fail_ Radio DC Power:Hot ignition or switched ❑[CHARGEGUARD®or equivalent timer,etc.] Existing Radio DC in-line filter utilized?Yes M or No Quantity of Replacement Portable Chargers installed: MMOTOROLA June 16,2017 Page I of 3 Gallatin County 911 Vehicle Install City of Bozeman PD & FIRE Post Installation Check List Antenna Testing TX Power(Measurements taken with engine running) Select VHF Test Channel(Mode Name: Bozeman PD Frequency: 154.725 MHz) (Mode Name: Bozeman FIRE Frequency: 154.250 MHz) TX RF Forward Power Watts TX RF Reverse Power Watts Minimum passing VSWR: 1.75:1 VSWR from chart: Pass/Fail(Circle one) Select 800 MHz Channel(Mode Name: TG BZN PD Frequency: Trunked 800 MHz) TX RF Forward Power Watts TX RF Reverse Power Watts Minimum passing VSWR: 1.75:1 VSWR from chart: Pass/Fail(Circle one) When these tests are complete,reset the radio by powering it down then back on. Test full range of 800 MHz antenna in return loss mode. (762-870 MHz) Test results: (must pass-14dB or lower) Radio System Testing Cycle the radio channel selector to display"BPD"talkgroup. Pass/Fail(Circle one) Agency Representative performs a radio to dispatch audio check on BPD talkgroup.. Pass / Fail (circle one) Agency Rep Initial Agency Representative performs a radio to/from Siren/PA audio check(as applicable). Pass / Fail (circle one) Agency Rep Initial June 16,zo17 Page 2 of 3 Gallatin County 911 Vehicle Install City of Bozeman PD & FIRE Installation Post Check and Clean-up Radio connections secured(no loose connections)? Yes No Cables tied and dressed? Yes No Debris removed/swept from interior and trunk of vehicle (e.g.,metal/plastic filings and pieces)? Yes No Debris removed/swept from exterior of vehicle (e.g.,metal/plastic filings and pieces)? Yes No Notes Installer Signature/s: Date: Agency Vehicle Installation Acceptance* Agency Representative (please print): Agency Representative Signature: Date: *Agency representative delegated to GC911 or their designee. i� MOTOROLA June 16,2017 Page 3 of 3 Gallatin County , MT August 1 — 3 , 2017 Coverage Acceptance Test Results Report The following sections consist of the Coverage Acceptance Test results for Phase I of the Gallatin County,MT 800MHz system. These sections describe the process involved in the CATP and the significance of the data gathered as part of the system testing. The coverage acceptance testing was conducted over the course of 3 days,August 1 st thru August P,2017. The testing consisted of one drive team and one base station team.The drive team included one GC representative and one Motorola representative. The base station team consists of one Motorola representative. The criteria for the testing included Roundtrip Bit Error Rate(BER)measurement at every grid. The passing criteria is<=2.0%BER for outbound BER and inbound BER. A subjective audio quality test of a Delivered Audio Quality(DAQ)of 3.4 or better, inbound and outbound retest is allowed if the roundtrip BER is>2.0%. The CATP test team consisted of: GC representative: Marjean Penny Motorola Representatives:Lenny Gemar,Michael Hsu,Lonny Louck General CATP Provisions The Coverage Acceptance Test Plan is designed to demonstrate that the voice coverage provided by Phase I of the Gallatin County's 800MHz system has at least 47 percent coverage reliability on the roads in the covered area map. This means that the roundtrip BER is<=2%or a Delivered Audio Quality(DAQ)3.4 or better if a retest is necessary. Table 1: Delivered Audio Quality(DAQ) DAQIF- Description of Perfonnance 1 Unusable, speech present but unreadable. 2 Understandable with considerable effort. Frequent repetition due to noise/ distortion. 3 Speech understandable with slight effort. Occasional repetition required due to noise/distortion. 3.4 Speech understandable with repetition only rarely required. Some noise/ distortion. 4 Speech easily understood. Occasional noise/distortion 5 Speech easily understood. Coverage Test Area The coverage test area was determined to be the service area of the City of Bozeman as defined in the RFP. Once this determination was made,Motorola used its coverage prediction tool Hydra to create grids measuring 0.295 mile by 0.295 mile,throughout the service area that is road accessible. Each grid is identified by a row and column number.This was the information used by the coverage test team to test the roundtrip BER. MC"JWOLA Gallatin County Phase 1-Roundtrip Coverage I I I i Y L'jv; , - -j Ij r��oaoci s Sm-le 1:120300 UWd routes tri?BU:475n G:i",Gz;'tR AOX GOOD Pal?-Ye Figure 1:Test grids for system covered roads Coverage Test Methodology (BER) The objective coverage test area was subdivided into a uniform pattern of test grids. These grids were distributed over the coverage area in which an outbound BER measurement and an inbound BER measurement per grid were performed. The grid size was 0.295 mile by 0.295 mile(475m x 475m). Motorola then divided the testing area into four sections to minimize any overlap in testing. This approach maximized the amount of testing per day and minimized the days required to test approximate 505 grids. Some grids were determined to be off-road or inaccessible by the drive teams.Section 3.2.8 in the proposal considers inaccessible tiles to be a pass. If a tiled failed the roundtrip BER, a subjective coverage testing was evaluated based upon a separate vehicle portable transmitting to the portable at the base station. Section 3.2.6 in the proposal indicates that the number of successful retries may constitute no more than 10%of the total test tiles(which equates to 54 tiles). Additional tiles were added during the test due to accessible roads not present in the mapping database. The portable subscriber used for the roundtrip BER used a mag-mount with unity gain antenna.Even though the test is conducted from a vehicle traveling on the street, the portable test results simulate a portable on-hip in a swivel case with remote speaker microphone for transmit and receive in an outdoor environment using a half-wave dipole antenna, including body loss of the user. The external attenuator is set to 8 db (to approximate 8.3 db total attenuation)to simulate a portable radio on-hip,equipped with half-wave dipole antenna. Gallatin County provided four APX 8000 portables for the coverage test that were calibrated by Motorola ST& SE on July 31,2017. The Motorola coverage test tool,Voyager,was utilized to test the FDMA Standalone System Inbound/Outbound BER Coverage Testing.The Voyager Fixed Network application at Kenyon Water Tank base station used the 0.153 (formerly V.52)test pattern on the base station's transmit frequency for the outbound test. The Voyager Mobile Computer located in the vehicle utilized the 1011Hz test pattern on the base station's receive frequency for the inbound test. The Voyager Fixed Network(VFNE- 2)application will connect to the system test port to establish an IP session to each base station to gather inbound signal statistics. The outbound 0.153 test pattern,once initiated,will send a continuous test pattern over the air to allow the radio in the Voyager Mobile Computer(test vehicle)to gather signal statistics whenever a test is initiated. The Voyager equipment was provided by Motorola for the drive team and for the base station at Kenyon Water Tank.The mobile/vehicular test package included a test receiver and mobile antenna for sampling the RF signal, a Global Positioning System (GPS)receiver for instantaneous location information,and a portable computer to automatically conduct the test and store the results. This equipment allows a high rate of sampling and automated recording of BER measurements. The base station test package include the Voyager laptop connected to the base radio rack for time synchronization and automated recording of BER measurements on channel#6. The Voyager package allows automatic and manual modes of sampling. The automatic mode was used to perform testing which is a quasi-random method of selecting uniformly distributed test locations. Each specific test location within each tested grid was automatically determined by Voyager as the vehicle traveled within the grid. The BER measurements were taken on the outbound RF transmission from Channel 6's transmitter. When the computer detected that the vehicle had entered an untested grid based on information from the GPS receiver, it would initiate a BER measurement and then validate that measurement. When the BER measurement was completed,the computer displayed the results to the operator and stored the information on hard disk along with the location information from the GPS receiver. At the same time,BER measurements are also taken on the inbound RF transmission in the test vehicle which correlates to the outbound RF transmission recorded at the base station. For each tile, a number of samples are captured by the Voyager software, and the resulting number is an average of the sampled values.The receiver evaluates the signal and provides a number back to the computer. An average of the multiple samples is used rather than a single measurement to ensure that the measurement is not biased by taking a single sample that might be at a peak or null point on the radio wave.The resulting average is referred to as the"Mean BER measurement" for that grid. The BER data is then converted into a .CSV file that is imported into Motorola's coverage tool and can be used to create a map using the coverage area, identifying the BER values by color and hashed lines. From a total of 505 grids that were tested,496 passed the BER criteria of<=2.0%, and 44 grids were inaccessible due to private lands or no roads. The coverage test pass with a percentage of 98.3%from the total number of tiles tested plus number of tiles inaccessible. ,l nallyAng Data and Gener&Ung Report During the objective coverage acceptance test,the system engineer collected the data at the end of the day which include the grid,test location information, and pass/fail results.These data were combined in the end to generate the statistics for this CATP report. This document serves as the CATP report. This report includes a form which is to be signed by both Gallatin County,MT and Motorola, indicating the acceptance of the coverage provided by Phase 1 of Gallatin County's 800MHz system. COVERAGE ACCEPTANCE CRITERIA The acceptance criterion is based on the demonstration that an objective roundtrip BER is<=2.0%at each tested grid tile.A test grid is declared as pass if the outbound BER and inbound BER are both independently<=2.0%. The CATP defines if 97 percent of the grids tested(accessible roads within the coverage map area)have a roundtrip BER of<=2.0%,then the coverage test is declared passed. This constitutes criteria for acceptance of coverage. Objective roundtrip BER 2.0%, 97% reliability on roads In covered area map of the service area, Portable with half-wave dipole antenna, On- Hip outdoor environment) Total number of grids created 505 Total number of grids found inaccessible 44 Total number of grids added during test 43 Total number of grids tested 504 Total number of grids passed 495 Percentage of grids passed 98.2% The failed tiles and rejected tiles were subjectively tested using the portable radio in the vehicle to the portable radio at the base station. Tv c of Tiles # Subjective DAQ Failed Tiles 4 Outbound BER ass/Inbound BER fail 3 3.4 Outbound BER fail/Inbound BER ass 1 3.4 Rejected Tiles 5 Outbound BER passlNo Inbound BER 2 3.4 No Outbound BER/Inbound BER ass 3 3.4 at Gaflatin County Phase 1 -Roundtrip Coverage i � �•.it 1 `� 4 � �. 4-i -,; I _ I r -- i � I J { 0 1 2 Um TUMCAroGU3 Scale 1-120DM Figure 2:CATP Roundtrip Result Coverage Mao Legend Outbound Passed outbound Falled .-.,x Outbound Passed ( InaccesslbleTile 1111 Inbound Falled F1 Inbound Passed 7_ Inbound Passed x .� x III Outbound passed Outbound—no data Inbound—no data Inbound Passed AddlUonal Tile I Outbound Pass Inbound Pass Outbound fail Inbound Fail The undersigned,being a duly authorized representative of Gallatin County, MT,hereby attests that the foregoing results are true and accurate,and that either the test results have been approved by the Gallatin County or that Gallatin County has deemed the radio coverage for the Phase 1 of Gallatin County's 800MHz system acceptable for normal system operation;thus signifying the acceptance of the system's radio coverage performance. Gallatin County Motorola Solutions,Inc. Signature: Signature: Name:mAxse.an?enn!5 Name:Michael Hsu Position:RjRAZo Cmr&Wr f Position: Systems Engineer Date: q ag t t Date:August 16,2017 Attachments (in pdf format): 1. CATP Report Addendum 2. 11"x17"Roundtrip Coverage Map 3. 11"U T'Outbound Coverage Map 4. 11"x17"Inbound Coverage Map 5. OB_Kenyon ASR Combined_Summary—Customer.xls 6. IB Kenyon ASR Combined—Summary—Customer.xls Coverage Acceptance Test Results Addendum This addendum explains how Motorola's coverage test is set up. Motorola's coverage test is done on a specific transmit and receive frequency. One Voyager Fixed Network Equipment and at least one Voyager Mobile Computer are required for the roundtrip coverage test. The VFNE(Kenyon site)is setup on one test channel and placed into coverage test mode. We used 852.7 MHz for transmit and 807.7 MHz for receive at Kenyon site. While in coverage test mode,Kenyon site transmit 0.153 (formerly V.52)test pattern on 852.7 MHz. Name: GM 6000 OR 6 IP Address: 10.101.27.6 Port: 1054 Transmit FregLwxy: 6517 eoeive Frequency: 607.7 j Figure 3•VFNE Setup The portable radio used with the VMC(vehicle) is placed into coverage test mode as well. This means the portable radio is not in trunking mode looking for a control channel frequency. It is setup only to transmit on 807.7 MHz and receive on 852.7 MHz. While in coverage test mode, the VMC transmits 1011 Hz test pattern on 807.7 MHz. The outbound 0.153 test pattern, once initiated,will send a continuous test pattern over the air to allow the radio in the Voyager Mobile Computer(test vehicle)to gather signal statistics whenever a test is initiated. The VFNE and VMC are looking for these modulated test patterns to collect coverage data. Data will not be collected if there are no test patterns on the correct frequency. GPS timing for the VFNE(Kenyon site) is provided by the master core NTP server. GPS timing for the VMC(vehicle) is provided by a roof mounted GPS receiver. The data collected include the frequency being tested in addition to the GPS,cell ID,radio serial number(OB only),and BER rate. EVENT CELL RADIO FREQUENCY ID ID SERIAL NUMBER 1 656 579CTM1212 852.7 Figure 5-Outbound Data Collection Example EVENT CELL FREQUENCY ID ID 2 656 807.7 Figui e a inbound Data Collection Example The test will not proceed if the frequencies are changed. It is locked to 852.7 MHz and 807.7 MHz. This means the portable radio cannot roam to a different site like it can on a bunked radio system. bS r z kit I h , �• 5 Jv p y€ �o ��• jir)� li ll i N •i. 'e. b `, tit 'r, JIL r �y jz� LL a ' r. ' .•� f y � r ti` r o� r � o ��r H ..1 4 a Z �d {tl —v,rpa.>rxr__gig,— _ un for vr. ^ � rH rro tr, I S otl canpo— •� rN Qe c 2 s ' N r Cl. l 1 CD I ; U r fI` • s. , a w 3 a I � r r � e = f 8�• r d 4' It I f A. 11 - ♦ - a c r 4-1 I r t v <. �`I 2NWo {- C j C - S y / / 0 41 L.Y �f C -17 WWII 1A. ' I j $ o 3 � Jn•W w°� C � I �E IYi�'• �. A 1K nwlyl `� E i N U KS 3 I O � a f JL— 0 0 ❑ I Fi — . - — — ❑❑ - - -- --i —� — — - - f!_Jao � I 1 I � m U a in c c c - a ii Elm � fV I - IG 'I o i I ry � = c •1„ - r f u e ` 6 PROJECT TASK ACCEPTANCE Customer Name: Gallatin County,WA(GC911) Project Name: Gallatin County P25 Project Task Name: Coverage Acceptance Test Plan(CATP)Complete Gallatin County 911 agrees that the deliverables required for completion of Coverage Acceptance have been received. This milestone signifies project progress and is NOT a billing milestone. PROJECT TASK ACCEPTANCE Motorola Representative: Print Full Name: L-ty,,y.ld C mcl r Title: PrQQh2 . MavLaoer Signature: �t� Date: �9AL=02- GC911 Representative: Print Full Name: 0. vr1r1V5 Title:���n1ti(=xW i r W)'- Signature: Date: Feb /y1o/F a M A-Zr&2 PROPOSAL TO GALLATIN COUNTY SYSTEM UPGRADE-PHASE 1 SECTION 3 ACCEPTANCE TEST PLAN MOrCROLA The design,technical,pricing,and other information('Information')furnished with this submission Is proprietary information of Motorola Solutions,Inc. ('Motorola')and is submitted with the restriction that it is to be used for evaluation purposes only. To the fullest extent allowed by applicable law,the Information Is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the Information without the express written permission of Motorola. MOTOROLA,MOTO,MOTOROLA SOLUTIONS,and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.SYMBOL Is a trademark owned by Symbol Technologies,Inc.,which Is a wholly owned subsidiary of Motorola Solutions,Inc.All other trademarks are the property of their respective owners.0 2013 Motorola Solutions,Inc.All rights reserved. TABLE OF CONTENTS Section 3 AcceptanceTest Plan........................................................................................................................3-3 3.1 Wide Area Trunking Features............................................................................................3-4 3.1.1 Talkgroup Call................................................................................................................3-4 3.2 Wide Area Trunking-FDMA Only Sites.............................................................................3-5 3.2.1 Emergency Alarm and Call with Top of Queue..............................................................3-5 3.3 Site Trunking Features.......................................................................................................3-6 3.3.1 Site Trunking Indication..................................................................................................3-6 3.3.2 Talkgroup Call(Single Site)............................................................................................3-7 3.3.3 Emergency Call and Alarm.............................................................................................3-8 3.4 System Reliability Features................................................................................................3-9 3.4.1 Console Site Entering Site Conventional Mode.............................................................3-9 3.4.2 Multiple Control Channels............................................................................................3-10 3.4.3 Site Failsoft...................................................................................................................3-11 3.5 MCC 7500 Trunked Resources........................................................................................3-12 3.5.1 PTT Unit ID/Atlas Display.............................................................................................3-12 3.5.2 Muld-Select Operation..................................................................................................3-13 3.6.3 Talkgroup Patch...........................................................................................................3-14 3.6 MCD 6000 Tests..............................................................................................................3-15 3.6.1 Authentication Login.....................................................................................................3-15 3.6.2 Remember Me Login Option........................................................................................3-16 3.6.3 Connecting to a Radio..................................................................................................3-17 3.6.4 Initiating or Answering a Radio Channel Transmission................................................3-19 3.6.5 Disconnecting to a Radio.............................................................................................3-20 3.7 Signoff Certificate.............................................................................................................3-21 Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Resbicted Table of Confants l This page intentionally left blank. August 17,2017 Gallelin County Systom Upgreds-Phase 1 Use or disclosure of this propose)Is subject to the restrictions on the cover page. fi Table of Contents Motorola Solutions ConRdentlal Resbicted SECTION 3 ACCEPTANCE TEST PLAN Gallatin County System Upgrade - Phase 1 ASTRO 7.11 In-Field Final www.motorolasolutions.com/services/government Randy Covert Field Program Manager (773)858.3523 Michael Hsu Field Engineer (603)349.5757 Lonny Louck System Technologist (263)324-0695 Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the cover page. !� Motorola Solutions Confidential Restricted Acceptance Test Plan 3-3 3.1 WIDE AREA TRUNKING FEATURES 2.TEST Step 1. Initiate a Wide Area Call with RADIO-1 in 3.1.1 Talkgroup Call BPD TAC2. Step 2. Observe that only RADIO-2 will be able to monitor and respond to the call. 1.DESCRIPTION Step 3. Initiate a Wide Area Cell with RADIO-3 in BPD 132. The Talkgroup Is the primary level of organization for Ste 4 Observe that only RADIO-0 will be able to communications on a trunked radio system.Radios p . monitor and respond the call. with Talkgroup call capability will be able to communicate with other members of the same Talkgroup.This provides the effect of a private channel down to the Talkgroup level.This test will demonstrate that a Talkgroup transmission initiated by a radio user will only be heard by system users, which have,the same Talkgroup selected.As with other types of calls,Talkgroup calls can take place from anywhere in the system. SETUP RADIO-1 -BPD TAC2 RADIO-2-BPD TAC2 RADIO-3-BPD D2 Passl Fail RADIOA-BPD D2 VERSION 91.150 August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosuro of this proposal is subact to the restrictions on the cover pogo. 34 Acceptance Test Plan Motorola Solutions Cordidentiel Restricted 3.2 WIDE AREA TRUNKING - FDMA ONLY SITES 2.TEST "LAN) A Step 1. Verify the emergency type for SP94W)M's- 3.2.1 Emergency Alarm and Call template Is set up as Top of Queue. with Top of Queue Step 2. Simulate a busy system by keying RADIO-1 thru RADIO4 to busy out channels at Kenyon Water Tank(800 MHz)with the 1. DESCRIPTION exception of the control channel and one voice channel. Alternative,you can disable/power down four 600MHz channels Users In lifethreatening situations can use the at Kenyon Water Tank(In this case,youonly need 4 radios to complete the test). Emergency button on the radio to Immediately send a signal to the dispatcher and be assigned the next Step 3. Press the PTT to Initiate a call with RADIO-5 available voice channel.An Emergency Call can be and hold the PTT switch until instructed to set to either Top of Queue or Ruthless Preemption release. operation. During an emergency call the Emergency ID will appear on the display of the subscribers.To Step 4. Key RADIO-6 and verify the radio receives a demonstrate this,an Emergency Alarm and Call will busy tone. Release the PTT switch on be initiated from a subscriber which will be received RADIO-6. by a subscriber on the same talkgroup,affiliated at any site of any zone in the system. Step 5. Using RADIO-7 send an Emergency Call by NOTE: If the subscriber does not have the Display depressing the emergency switch and thenthe PTT switch. option,the Emergency ID will not be displayed. SETUP Step 6. Observe that RADIO-7 cannot transmit due to the voice channel being busy. Step 7. Release the PTT switch on RADIO. RADIO-1 -SITE-Kenyon Water Tani((800 MHz) Step 8. Observe that RADIO-7 receives the call back before RADIO-6 and is able to proceed RADIO-2-SITE-Any Site with the call.Also observe that the display on RADIO-8 denotes an emergency and the RADIOS-SITE-Kenyon Water Tank(800 MHz) unit ID of RADIO-7. fbMNG 4—W-G4 RAD10 4-SITE-Kenyon Water Tank(800 MHz) Step 9. Dekey RADIO-7 and end the Emergency RADIO-5-MSUP414W BPD Dz Call by holding down the Emergency button RADIO,-6-B12D4128-4FIj:M&ep 01 on RADIO-7 until an alert tone sounds. RADIO-7-9PB-48M t t�Pp 1 Verify RADIO-7 returns to normal operation RADIO 8-SPO-AQM- p R1'D I and that RADIO-6 receives a callback. All radios and talkgroups should start with default Step 10. Return the system to normal operation by priorities. Default is 10. enabling all the channels at Kenyon Water 44?/,__ Tank(800 MHz). VERSIIOOTN`#1.210 Pass Fail Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the oovar page. Motorola Solutions Confidential Restricted Acceptance Test Plan 35 3.3 SITE TRUNKING FEATURES 2.TEST Step 1. Place Kenyon Water Tank(800 MHz)into 3.3.1 Site Trunking Indication the Site Trunking mode. Step 2. Verify that RADI0-1 and RADIO-2 are displaying the"Site Trunking"Indication. 1. DESCRIPTION Step 3. Return the slte to Wide Area Trunking unless the next test requires Site Trunking. When a remote site loses its link or does not have a link to the Zone Controller,the affected site will enter "Site Trunking"mode of operation.Radios locked onto this site will be serviced locally within this site's coverage area. NOTE: If the subscriber does not have the Display option,the"Site Trunking"Indication will not be displayed. SETUP RADI0-1 -BPD TAC 2 RADI0-1 -SITE-Kenyon Water Tank(800 MHz) RADIO-2-BPD D2 RADIO-2-SITE-Kenyon Water Tank(800 MHz) Lock the subscribers to Kenyon Water Tank(800 Pass Fall MHz)if more than one site exists on the system. m Q Q VERSION#1.050 August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is subject to the restrictions on the covar pago. 3-8 Acceptance Test Plan Motorola Solutlons Confrdentlat Restricted Site Trunking Features 2. TEST Step 1. Puce Kenyon Water Tank(800 MHz)into the Site Trunking mode. 3.3.2 Talkgroup Call (Single Site) Step 2. Initiate a Talkgroup Call with RAD10-1 on 800MHz Talkgroup at Kenyon Water Tank 1. DESCRIPTION (800 MHz). Step 3. Observe that only RADIO-2 will be able to monitor and respond to the call.Note that When a site goes into Site Trunking, radios with RADIO-3 AND RADIO-4 are not able to Talkgroup Call capability will be able to monitor the call since they are on another communicate with other members of the same Talkgroup. talkgroup at that same site.(Members of the same talkgroup at other sites will not be able to monitor Step 4. Initiate a Talkgroup Call with RADIO-3 on those conversations.) Bozeman Police Department D1 at Kenyon SETUP Water Tank(800 MHz). Step 5. Observe that only RADIO-4 will be able to monitor and respond to the call. RADIO-1 -BPD TAC 2 Step 6. Return the site to Wide Area Trunking RADIO-1 -SITE-Kenyon Water Tank(800 MHz) RADIO-2-BPD TAC 2 unless the next test requires Site Trunking. RADIO-2-SITE-Kenyon Water Tank(800 MHz) RADIO-3-BPD D2 RADIO-3-SITE-Kenyon Water Tonic(800 MHz) RADIO-4-BPD D2 RADIO-4-SITE-Kenyon Water Tank(800 MHz) "All Radios should be"Site Locked" VERSION#1.080 Pass-L/--nn Fail jd. , Gallatin County System Upgrade-Phase 1 Augusl 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acwptance Test Plan 3-7 Site Trunking Features 2.TEST Step 1, Place Kenyon Water Tank(800 MHz)into the Site Trunking mode. 3.3.3 Emergency Call and Alarm Step 2. Simulate a busy system by keying RADIO-1 thru RADIO-4 to busy out channels at Kenyon Water Tank(800 MHz)with the 1. DESCRIPTION exception of the control channel and one voice channel. Alternative,you can disabletpower down four 800MHz channels at Kenyon Water Tank(in this case,you Emergency Alarms and Calls can be initiatedby only need 4 radios to complete the test). subscribers when the registered site is in Site Trunking.With all subscribers registered on a Site Step 3. Press the PTT on RADIO-5 and hold the Trunking site,a subscriber will Initiate an Emergency PTT switch until Instructed to release. Alarm by pressing the Emergency button.By pressing the PTT,an Emergency Call will be issued Step 4. Key RADIO-6 and observe that the radio and the ID of the Initiator will be displayed with an receives a busy. Emergency Indication by the other subscribers on the same talkgroup. Note that for site trunking, Step 5. Using RADIO-7,initiate an emergency alarm Emergency Call operation is always Top of Queue, followed by an emergency call. SETUP Step 6. Observe that RADIO-7 cannot transmit due to the voice channel being busy. Step 7. Release the PTT switch on RADIO-5. RADIO-1 -SITE-Kenyon Water Tank(800 MHz) Step 8. Observe that RADIO-7 can now proceed RADIO-2-SITE-Kenyon Water Tank(800 MHz) with the call and RADIO-8 receives the call. R A Dig 3—SP492 Also observe that the display on RADIO-8 R6I0-3-SITE-Kenyon Water Tank(800 MHz) denotes an emergency and the ID or Alias of RABle-4-4B1 the unit sending the emergency. RADIO-4-SITE-Kenyon Water Tank(800 MHz) RADIO-5-fff5WPi 4)4—S P D p Step 9. End the emergency call and verify that RADIO-6-BR0-014 f�F b 1 RADIO-6 gets a callback. RADIO-7-BPB4cDM --$1 g .,d RADIO-8-BPD MW�+r4-orP� gig (Step 10. Restore all channels to service and return �1 1 the site to Wide Area Trunking unless the Note:All Radios should be'Site Locked" next test requires Site Trunking. VERSION#1.060 Pass Pail GFJIaUn County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the resbictlons on the cover page. 3-6 Acceptance Test Plan Motorola Solutions Confldentral Restricted 3.4 SYSTEM RELIABILITY FEATURES 2. TEST Step 1. Initiate a call on APX Consolette 800MHz at �, ,a`� Console Site Entering Site CONSOLE-1.Keep this call established for the duration of the test. Conventional Mode Step 2. Verify that RADIO-1 and CONSOLE-2 hear CONSOLE-1 1. DESCRIPTION Step 3. Disconnect the MCC 7500 Console Site WAN link The MCC 7600 Console site will enter site Step 4. Verify that CONSOLE-1 and CONSOLE-2 conventional mode when the Zone Controller(ZCy provide an Indication that CONSITE-1 has Console Site Control Path fails and Conventional entered Into site conventional mode. Site Controller-Console Site Control Path is established. Step 5. Verify that RADIO-1 and CONSOLE-2 The console site will re-enter wide area conventional continue to hear CONSOLE-1. mode when ZC-Console Site Control Path is re- Step 6. Reconnect the CONSITE-1 WAN link. established. SETUP Step 7. Verify that CONSOLE-1 no longer provides an Indication that MCC 7500 Console Site is In site conventional mode. RADIO-1-APX Consolette 800MHz Step 8. Verify that RADIO-1 and CONSOLE-2 hear RADIO-1 -SITE—MCC 7500 Console Site CONSOLE-1,then end the APX Consolette 800MHz call. CONSOLE-1 -APX Consolette 800MHz CONSOLE-1 -SITE—MCC 7600 Console Site CONSOLE-2-APX Consolette 800MHz CONSOLE-2-SITE—MCC 7500 Console Site Pass Q FaII CSC-SITE—MCC 7500 Console Site 3. Informational Test Only 0.I`I rO j CCGW-1 -APX Consolette 800MHz Step 1. Disconnect GC 911 microwave and leased CCGW-1-SITE—MCC 7500 Console Site T1 linit from LAN switches. Step 2. Observe MCC 7500 console site entering Note:Configure the method to detect inbound radio site conventional mode and 800 MHz transmission to VOX Kenyon site entering site trunking mode. Tits�fo � � Note time it takes for conventional site VERSION#1.060 6 _Sr.1A1 controller at dispatch site to take over and 9 ece_ time it takes for dispatch site to recover to Zip{o t;,4u.4 wide area trunking. 1n d4: Also note subscriber radios Indicating site 14 3 s±.c. trunking mode. Step 3. Reconnect GC 911 microwave and leased T1 link from LAN switches. Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to th3 restrictlons on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 3.9 System Reliability Features 2.'LEST Step 1. Initiate a Talkgroup Call with RADIO-1 on BPD TAC 2 3.4.2 Multiple Control Channels Step 2, Observe that only RADIO-2 will be able to monitor and respond to the call. 1. DESCRIPTION Step 3. Initiate a Talkgroup Call with RADIO-3 on BPD D2. A maximum of four channels are eligible for Step 4. Observe that only RADIO-4 will be able to assignment as control channel at each site. in the monitor and respond to the call. event that the assigned control channel falls at any remote site,the Zone Controller automatically Step 5. Power off control channel 1 at Kenyon selects one of the other control capable channels as Water Tank(600 MHz). the active control channel for that site. A Control Channel Preference Level can be used to rank the Step 6. Observe that the control channel rotates to control capable channels where 1 is the highest the next available channel capable of acting ranking and 4 the lowest. as a control channel. SETUP Step 7. Initiate a Talkgroup Call with RADIO-1 on BPD TAC2. RADIO-1 -BPD TAC 2 Step 8. Observe that only RADIO-2 will be able to RADIO-1 -SITE-Kenyon Water Tank(800 MHz) monitor and respond to the call. RADIO-2-BPD TAC 2 Step 8. Initiate a Talkgroup Call with RADIO-3 on RADIO-2-SITE-Kenyon Water Tank(800 MHz) BPD 132. RADIO-3-BPD D2 RADIO-3-SITE-Kenyon Water Tank(800 MHz) Step 10. Observe that only RADIO-4 will be able to RADI0-4 -BPD D2 monitor and respond to the call. RADIO-4-SITE-Kenyon Water Tank(800 MHz) Note:All radios should be affiliated to the site under Step 11. Power off control channel 2 at Kenyon test. Water Tank(800 MHz). Step 12. Repeat steps 6 through 10. VERSION 91.110 Step 13. Power up channel 1 previously powered off and verify that it is the backup control channel. Power off control channel 3 at Kenyon Water Tank(800 MHz). Step 14. Repeat steps 6 through 10. Step 15. Power up the channels(2 and 3)previously powered off to return the system to normal operation. Return channel 1 to primary control channel and channel 2/3 to backup control channels. Pal;s Fail August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is subject to the restrictions on the cover page. 3-10 Acceptance Test Plan Motorola Solutions Confidential Restricted System Reliability Fe-iE.4aiveu 2.TEST Step 1. Using the NM client,open the Configuration Service Software application to place the 3.4.3 Site Failsoft subsystem into site trunking mode. Step 2. Using the NM client,open the Configuration Service Software application to place the 1. DESCRIPTION subsystem Into failsoft mode. Step 3. Verify that the Radios emits a failsoft tone Failure of all control channels,failure of all voice approximately once every ten seconds. channels,or fellure of the site controller will cause a site(RF Subsystem)to enter failsoft operation. Step 4. Initiate a Talkgroup Call from RADI0-1 while Subscribers can be programmed to operate in in failsoft mode. failsoft by talkgroup;to search its list of control channel frequencies In failsoft;or to disable failsoft Step 5. Verify that only RADIO-2 can hear RADIO-1. altogether.When a site enters failsoft,a radio programmed for failsoft by talkgroup will first look for Step 6. Dekey RADIO-1 and power down the fallsoft a specific failsoft channel dlctated by the selected channel associated with RFD1 talkgroup. talkgroup.Since many systems have different frequencies across sites, if the radio is unable to find Step 7. Key RADI0-1 and verify RADIO-2 can still the talkgroup's failsoft channel the radio will instead monitor the call but the other radios cannot,` operate In the control channel search failsoft mode, A radio programmed or needing to search control Step 8, Dekey RADIO-1 and initiate a Talkgroup channels for failsoft frequencies will lock onto the Call from RADIO-3, first control channel in its control channel list, Note: Radios should not be site locked when in Step 9. Verify that only RADI0-4 can hear RADIO- failsoft mode.The radio will not check the full list of 3.° 64 control channels programmed into the radio's code plug.All radios should be programmed to have Step 10. Using the NM client,open the Configuration the same sequence of control channel frequencies. Service Software application to return the Note:The subscribers MUST be SmartZone subsystem into wide area trunking mode. capable. SETUP RAD 10-1 -AW4, WDn 1 Pass.//Fail RADI0-1 -SITE-Kenyon Water Tank(800 MHz) N ( b ;s s ,., a µ sabsc.,G,e. r.-A RADIO-2-Rf84, VPP e I `y RADIO-2-SiTE-Kenyon Water Tank(800 MHz) a4S RADIO-3-MSUPD D1 RADI0-3-SITE-Kenyon Water Tank(800 MHz) n RADI0-4-MSUPD D1 RADI0-4-SITE-Kenyon Water Tank(800 MHz) °Program the a tpps for failsoft operation b talkgroup. R#�fbuld use a different channel for failsoft than MSUP, Q1 and neither should be a 1� _/ / t' RTQ7, � ulsA{!��,�es en. (tt.oLl2 GU.Y' ��r 1 SOCK control channel, is Ch#4 and MSUPD D1 is c/ Ch#6; neither is a control channel. ru1• � qtl scr6scv l/ r �r. ° In order to prevent roaming turn off all sites except the site under test, Kenyon 800 MHz is the only site. VERSiON#1.060 Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptanoa Test Plan 3-1 1 3.5 MCC 7500 TRUNKED RESOURCES 2.TEST Step 1. Select the resource for BPD D2 on 3.5.1 "T Unit ID/Alias Display CONSOLE-1. Step 2. Initiate a call on BPD D2 from RADIO-2 and observe that the alias is seen at CONSOLE- 1. DESCRIPTION 1 in the resource window as well as In the Activity Log window. Console operator positions contain various Step 3. Initiate a call from RADICIA and observe resources such as talkgroup,multigroup,Private Call that the alias of RADIO-1 is seen at which enables the dispatcher to communicate with CONSOLE-1 in the resource window as well the subscriber units. If activity occurs on one of as in the Activity Log window. these operator position resources,the unit ID or associated alias of the Initiating radio appears at the Step 4. Modify RADIO-2's alias.Make sure to give console resource. enough time for the alias change to propagate to the Zone Controller. SETUP Step 6. Initlate a call from RADIO-2 and observe the new alias of RADIO-2 Is seen at CONSOLE- RAD10-1 -BPD D2 1 in the list in the resource window as well RADIO-2-BPD D2 as In the Activity Log window. CONSOLE-1 -BPD D2 Step 6. Return RADIO-2's alias to its original state. CONSOLE-2-BPD D2 VERSION#1.030 Pass Fail C✓2- -/�C August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is eubjecl to the restrictions on the cover page. 3-12 Acceptance Test Plan Motorola Soludons ConMentlal Restricted MCC 7500 Trunked Resources 2.TEST Step 1. From CONSOLE-1,create an Msel group with RFD1 and BPD D2. 3.5.k PAuld-Seled Operation Step 2. Transmit on the Msel using the Msel instant transmit button. 1. DESCRIPTION Step 3. Verify that RADIO-1 and RADIO-2 hear the call. Multi-Select(Msel)allows the console operator to Step 4. Initiate a call with RADIO-1. group a number of channels/talkgroups together such that when the general transmit bar is Step 5. Verify the call Is heard on CONSOLE-1 but depressed,all of the multi-selected not on RADIO-2. channels/talkgroups will transmit at the same time with the same information. Multl-Select is one way Step 6. Initiate a call with RADIO-2. communication call, If a radio user responds to a Multi-Select call the talkgroup the user Is affiliated to Step 7. Verify the call is heard on CONSOLE-1 but will be the only one to hear the call.There is no not on RADIO-1. super-group formed,so radio communication is still at the single talkgroup level.Multi-Select Is utilized Step 8. On CONSOLE-1 dissolve the Msel. to send an APB to several channels/talkgroups.A Multi-Select has a limit of twenty(20) trunking/conventional resources SETUP Pasa2PaII RADIO-1 -RFD1 RADIO-2-BPD D2 CONSOLE-1 -RFD1,BPD D2 VERSION 01.070 GellatIn County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 3-13 MCC 7500 Trunked Resources 2. TEST Step 1. using CONSOLE-1 create a patch between RFD1 and BPD D2. 3.5.3 Talkgroup Patck Step 2. Initiate a patch call from CONSOLE-1. Step 3. Verify RADIO-1,RADIO-2,RADIO-3,and 1. DESCRIPTION RADIO-4 can monitor the call. Step 4. Initiate several calls between the radios and Talkgroup Patch allows a dispatcher to merge verify successful communication. several talkgroups together on one voice channel to Step 5. Dissolve the patch created in step 1. participate In a single conversation.This can be used for situations involving two or more talkgroups that need to communicate with each other. Using the Patch feature,the console operator can talk and listen to all of the selected talkgroups grouped;in addition,the members of the individual talkgroups can also talk or listen to members of other talkgroups.Patched talkgroups can communicate with the console dispatcher and other members of different talkgroups because of the "supergroup"nature of the Patch feature. NOTE :If"secure"and"dear"resources are patched together,one repeater for each mode may Pass—zFall be assigned per site. SETUP ' RADI0-1 -RFD1 RADI0-2-BPD D2 RADIO-3-RFD1 RADIO-4-BPD D2 CONSOLE-1 —RFD1 and BPD D2 Note:All 4 Radios must have the some home zone. !VERSION#1.100 August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is subject to the restrictions on the cover page. 3-14 Acceptance Test Plan Mobrala Solutions Confidential ResbicW 2.TEST 3.6 MCD 5000 TESTS Step 1. On the Login Screen,enter your User Name and PIN.Use Backspace to correct typing errors of PIN. 3.6.1 Authentication Login Note:When the MCD 5000 Deskset is connected to a system without an OMC, upon three consecutive unsuccessful entry trials,the MCD 5000 Deskset locks for 1.DESCRIPTION predefined period of five minutes(note that the number of entry trials and lock period are default values) The Authentication Login Screen is shown upon system power up,during time-out lock,after Logoffi When the MCD 5000 Deskset is connected or after the user has initiated MCD 5000 Deskset to a system with an OMC,the number of lock. The MCD 5000 Deskset does logoff entry trials and lock time is defined in the automatically upon time-out and the last user is OMC server(default number of trials is 99). required to login again.Remember to logoff the Contact your system administrator for unlock MCD 5000 Deskset upon usage completlon. details. SETUP Step 2. Press and release Login or OK to start the user authentication process. MCD 5000—SELECT LOGIN SCREEN Result:Upon successful authentication,the MCD 5000 Deskset Home Screen Is displayed. +I�iw � t�eerrt tE�#yrrd oor Login VERSION#1.000 Pass,Fall Jv11111- Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal is subject to till restrtcttons on the cover page. Motorola Solutlons ConRdential Restricted Acceptenca Test Plan 3-15 2.TEST MCD 5000 Tests Step 1. The Remember Me Login Screen is shown upon initial system power up.On the Remember Me Login Screen,enter your 3.6.2 Remember Me Login Option User Name and PIN. Use Backspace to 9 p correct typing errors of PIN. Note: When the MCD 5000 Deskset is 1. DESCRIPTION connected to a system without an OMC, Upon three consecutive unsuccessful entry trials,the MCD 5000 Deskset locks for Your MCD 5000 Deskset can be configured to be predefined period of 5 minutes. logged-in once and remain active without the need When the MCD 5000 Deskset is connected to re-enter User Name and PIN upon time-out lock to a system with an OMC,the number of or on next power up of the MCD 5000 Deskset entry trials and lock time Is defined In the SETUP OMC server.Contact your system administrator for unlock details. MCD 5000—SELECT REMEMBER ME LOGIN SCREEN Step 2. Press and release Remember me. Result:The background color of Remember me soft-key changes from blue to yellow. Note: If Remember me is not pressed,on User Name next power up of the MCD 5000 Deskset PIN User Name and PIN will be required. Step 3. Press and release Login Result:The MCD 5000 Deskset Home ® Screen Is displayed. VERSION#1.000 Now C.n»n I Pass Fall C* August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is subject to the restrictions on the cover page. 3-16 Acceptance Tesf Plan Motorola Solutions Confidential Restricted MCD 5000 Tests 2.TEST Step 1. From the MCD 5000 Deskset Home Screen, press and release Connect. 3.6.3 Connecting to a Radio Result:The Radio Resources Screen Is displayed. If your MCD 5000 Deskset is already connected to a radio,the currently 1. DESCRIPTION connected radio automatically disconnects. Step 2. Press and release Recent to view the The Radio Resources Screen allows to select and recently used radios or All to view all radio Interface to a radio to create a talkpath.Only radios resources. with access permissions can used.The radio list is sorted by the Resource Name(Radio name)In an Step 3. To search a radio,press and release Find ascending alphabet order. and enter a prefix of the radio name.The list selection will autometically select radio by SETUP Inserted prefix.To connected the selected radio,press and release the OK button of MCD 5000—RADIO RESOURCES SCREEN the Navigation Keys or press and release Connect. « Step 4. Use the Navigation Keys to select a radio from the list. Step 5. Press and release Connect Result:The Emulated Radio Screen is displayed. 4lf,RSION#1.000 t Zt H VHF TEST-1 Note: When the MCD 5000 Deskset is connected to a radio, use the Menu Button to toggle between these Emulated Radio Screen (see Figure 3-13)and the MCD 5000 Deskset Home Screen(see Figure 3-8). GMfln County System Upgrado-Phase 1 August 17,2017 Use or disclosure of this µmposal Is subject to the restrictions on the oovar page. Motorola Solutions Conftdontlal Restricted Acceptance Test Plan 3-17 Step 6. Press and release Exit to return to the MCD 5000 Deskset Home Screen. tw�a►e t�n ' _�4 r►�+R .. .ow. . i I�1 81 CI Pass Fail August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal Is subject to tho restrictions on the covar page. 3-18 Acceptance Test Plan Motorola SoldUanS ConAdendaf ResWcted MCD 5000 Tests 2. TEST Step 1. Method 1 -Lift the handset(off-hook). 3.6.4 Initiating or Answering a Step 2. Press and hold the PTT Button in the middle Radio Channel of the handset. Result The Transmit LED Transvolssion turns on while the button Is pushed. Step 3. Speak into the mouthpiece. 1. DESCRIP71ON Step 4. Release the PTT Button to end transmission. Result:The Transmit LED turns off when the button Is released. The MCD 5000 Deskset is always in receive mode Step 5. Method 2-Ensure the handset Is on-hook unless the PTT,Transmit or Base Intercom button Is (in the Handset Rest). pressed.When the handset Is on-hook,the MCD 5000 Deskset continuously routes all radio Step 6. Press and hold the Transmit Button. communication and Intercom audio to the internal speaker.Alternately,if the handset Is lift(off-hook) the audio Is heard via the handset earpiece and the voice Is transmitted via handset microphone. When the headset connected do MCD 5000 Deskset,voice TX and RX are routed via the Result:The Transmit LED turns on while the button Is pushed. headset. To hear voice through the internal speaker together with the handset or headset,use the Speaker Step 7. Speak In the direction of the Internal Button.When the Speaker Button illuminates green microphone(located at the bottom center of when the internal speaker is on. the MCD 5000 Deskset. To visually verify that radio channel transmission can be Initiated or answered, look at the Busy LED Step 8. Release the Transmit Button to listen to a (yellow LED). If the Busy LED Is on,a parallel MCD response on the internal speaker. Result: 5000 Deskset is being used and MCD 5000 Deskset The Transmit LED turns off when the button cannot transmit until the Busy LED Is off. is released. The MCD 5000 Deskset can be connected to a radio configured for a conventional or ttunked radio system.A conventional system uses discrete frequencies. A trunked system selects a free radio channel Pars Pail automatically and notifies with an audible grant tone when a free radio channel is found.After pressing the PTT button, be sure to wait for the grant tone from the radio system before beginning to speak. Use one of the following methods to Initiate radio channel transmission or hear an incoming call: Method 1 -Respond with the handset(off hook) Method 2-Respond with MCD 6000 Deskset Transmit Button(on hook) SETUP MCD 6000—LOGGED IN !VERSION#9.000 Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 3-19 MCD 5000 Tests 2.TEST Step 1. From the Emulated Radio Screen,press and release Disconnect Results The MCD 5000 3.6.5 Disconnecting to a Radi® Deskset Home Screen. 1. DESCRIPTION The Radio Resources Screen allows to select and interface to a radio to create a talkpath.Only radios with access permissions can used.The radio list is ( Z t H sorted by the Resource Name(Radio name)In an ascending alphabet order. VHF TEST4 SETUP MCD 5000—RADIO RESOURCES SCREEN Note: When the MCD 5000 Deskset Is connected to a radio,use the Menu Button ® to toggle between these Emulated Radio Screen(see Figure 3-13)and the MCD 5000 Deskset Home Screen(see Figure 3-8). -flow Pass Fail i VERSION 01.000 August 17,2017 Gallatin County System Upgrade-Phase 1 Use or disclosure of this proposal is subisct to the restrictions on the cover page. 3-20 Acceptance Test Plan Motorola Solutions Confidential Rosbtcted 3.7 SIGNOFF CERTIFICATE By their signatures below,the following witnesses certify they have observed the system Acceptance Test Procedures. Signatures �j�&WITNESS: Date:/Yae/8' Please Print Name: 114t'J�J&=� riSU M_ Initials: Please Print Title: S EcKs 47A5A&'- WITNESS: \ T L4max-m) Date:go >t Please Print Name: 1` COX ��,Q,_-kA &nLl ( Initials: Please Print Title: RaA to term tos 1�A ry WITNESS: , ��� � l< Date: Please Print Name: 4!"64 ��✓� �"(Dt52 Initials: Please Print Tide: _ Gallatin County System Upgrade-Phase 1 August 17,2017 Use or disclosure of this proposal Is subject to the restrictions on the cover page. Motorola Solutlons Confidentlal Restricted Acceptance Test Plan 3-21 :A i Radio Communications Report Form Reporting Agency: Date of Submission: This submission concerns: Voice Radio Paging Other What radio channel (or talkgroup) were you speaking on? Date and time problem occurred: Mobile Portable Radio ID#or Vehicle/Badge# Where did the problem occur? (Exact location needed, intersections, address, MP#) Contact information for follow-up: Description of problem: (Please include the answers to the following questions.) 1. Your badge#,vehicle#, or labeled radio ID#is required so we can look up radio in system. 2. Were there multiple attempts at the call or page? 3. Did more than one person have the same problem? If yes,where were they located? 4. If you changed channels,which channel did work from that location? 5. Please describe details of radio transmission: (static, out of range on display, bonk or other tone on radio, dead air, no response from Dispatch,garbled or distorted audio, please give as much detail as possible.) This information will be reviewed by the Gallatin County 911 Radio Communications Team. The team will research and conduct troubleshooting to the best of their abilities and respond accordingly with their findings and any necessary action items. Date Item Resolved and Action Taken: Wt. Gallatin County , MT April 30 — August 31 , 2018 30 Day Operational Burn-In Test Report The 30 day operational bum-in test started April 30,2018 following the successful completion of the Coverage Acceptance Test with passing results on August 3, 2017 and successful Functional Acceptance Test with passing results on Feb 14,2018. This 30-Day Operational Bum-In Test is designed to demonstrate the successful operation of the Kenyon Water Tank single site add-on over a period of time.The 30-Day Operational Bum-In Test requires that the system must operate,with infrastructure installed per the Statement of Work,for 30 consecutive calendar days without a major operational failure,as defined below. Motorola will remotely monitor the system performance for 30 consecutive calendar days for any major operational failures as listed below. MAJOR OPERATIONAL FAILURE A"major operational failure"is defined as follows: o Failsoft goes into Effect: Failsoft occurs when a trunked repeater site loses trunking functionality and reverts to conventional operation. o Site Trunking goes into Effect: Site trunking occurs when a trunked repeater site no longer communicates with the Core Site Zone Controller(s). o Loss of the Kenyon Water Tank Radio Infrastructure Site. O No Communications to Radio Users. In the event of a major operational failure,Gallatin County will notify Motorola promptly(or,if the failure is discovered by Motorola,Motorola will promptly notify Gallatin County); and the 30-Day Operational Burn-In Test will temporarily stop.The remainder of days left on the 30 day period will be noted.Upon restoration of the failure,the 30 day operational period resumes. Except as expressly listed as a major operational failure,any other defect or fault is not a failure for purposes of temporarily stopping the 30-Day Operational Burn-In Test. Non-Motorola supplied equipment/software failures,or anything beyond the Motorola defined demarcation points or beyond Motorola's control would be Gallatin County's responsibility. Other Motorola supplied components that may fail during the Operational Bum-In Period will be repaired at no charge to Gallatin County,but will not be considered to be a major operational failure. 1.2 OPERATIONAL. FAULT IDENTIFICATION PROCEDURE If Gallatin County perceives a fault,Gallatin County is responsible for notifying Motorola within twenty four(24)hours of identification of the fault.Gallatin County will track and summarize all problem reports related to the single site add-on.Motorola will actively monitor the system during the operational period and maintain alarm logs. If Motorola detects an event that may be a major operational failure,Motorola will notify Gallatin County. Upon the report of a fault,the Gallatin County Project Manager and Motorola Project Manager will jointly determine whether the fault is a major operational failure and determine actions needed to address the fault. If,and when,necessary,Motorola will use proven troubleshooting and test equipment procedures to verify the major operational failure.Where applicable,Motorola will use the same type of equipment and procedures that were used to complete the acceptance testing and system optimization to verify the major operational failure. Prior to the start of the 30-Day Operational Burn-in Test,Motorola will review the network management alarms that indicate a major operational failure(e.g.failsoft,site not wide,etc)with a Gallatin County representative. 1.3 MOTOROLA RESOURCES Motorola will monitor the system remotely during the 30-Day Operational Bum-in Test.The assigned Motorola Project Manager will provide remote oversight of the 30- Day Operational Bum-in Test,a weekly progress report,and a final report of the 30- Day Operational Bum-in Test. 1.4 EQUIPMENT FAILURES DURING TEST Any equipment that fails during the Operational Period will be repaired at that time where possible.In the event a repair cannot be made immediately,Gallatin County will be notified of the scheduled repair time. 1.5 30-DAY OPERATIONAL BURN-IN TEST RESULTS Major operational failures will be characterized and documented.Test start and stop dates and times,explanations for the major operational failures,and all corrective action taken will be included in the report,even if the major operational failure was not Motorola's responsibility.Once the 30-Day Operational Bum-In Test is complete,a final report will be provided to Gallatin County. 1.6 ACCEPTANCE OF 30-DAY OPERATIONAL BURN-IN TEST At the successful completion of the 30-Day Operational Bum-In Test and certification of the complete test results by Motorola for submission to Gallatin County,System Acceptance occurs and the parties will execute the System Acceptance Certificate. 1.7 RESULTS Below is the table detailing the dates of major events,operational failures,and associated actions. Date Event Comments 4/30/2018 Start 30 Day Operational Bum-In Test 5/9/2018 Site Trunking, Site Control Severity 1 case#26089012 Path Down Kenyon 800 ASR site went into site trunking for 12 minutes likely due to microwave single non- redundant Tl link dropping.The site recovered properly after 12 minutes.Although we do not believe this constituted a"Major Failure"of the Motorola provided equipment,for good measure,the parties agreed that 12 minutes would be added to 30 day operational test. 6/13/2018 Pause 30 Day Operational Customer is reporting out Bum-In Test of ranges on subscriber radios.These are outside the scope of the Kenyon 800 ASR performance.To ensure there were no "Major Failures"at the site, Motorola agreed to pause the test for additional research.Motorola found brief Site Trunldng Events due to T1 link dropping that did not impact users and believes there were no "Major Failures"to report. Please reference Motorola Report dated 8/29/18. 8/30/2018 Resume 30 Day Operation Upon review and Bum-In Test discussion f the MSI provided Out of Range report,GC911 requested to resume the Test. 8/31/2018 Conclude 30 Day Operational Burn-In Test The undersigned,being a duly authorized representative of Gallatin County,MT,hereby attests that the foregoing results are true and accurate,and that either the test results have been approved by the Gallatin County or that Gallatin County has deemed the radio coverage for the Phase 1 of Gallatin County's 800MHz system acceptable for normal system operation; thus signifying the acceptance of the system's radio coverage performance. Gallatin County Motorola Solutions, Inc. Signature: Signature: ,Na ire: J+ni Anderson Name: Michael Hsu Position: 911 Director Position: Systems Engineer Date: Dec. 11,2018 Date: Sept 13,2018 POLICE DEPARTMENT December 11, 2018 Jim Anderson, Director Gallatin County 911 1705 Vaquero Parkway Bozeman, MT 59715 Re: 30 Day Operational Burn In Test Director Anderson, On behalf of the City of Bozeman I have reviewed the findings from the 30 Day Operational Burn In Test Report that was conducted April 30 -August 31, 2018. The City of Bozeman concurs with the findings from this report. The City of Bozeman believes that the 800 MHz system is working in compliance with the required specifications. The City requests any new findings, changes, or modifications that might occur in the future be immediately reported to the City in writing. The City also reserves the right to revoke its concurrence with the working of the system if new information is discovered that affects the validity of the report's findings which was not previously revealed to the City prior to the date of this letter. The City also request that any recurrence of the previously identified items from the 30 Day Operational Burn In Test Report be treated as a continuation of the first problem and not a new finding. Thank you, ISkev—eCra`wfo, d j Police Chief Bozeman Police Department !�( `.5 �1i1 s h i}'1�f rr�r•� ' '�„i 3�i :� J y0''D'A.M40,C � TOD 406-582-2301 THE MOST LIVABLE PLACE. Gallatin County , MT April 30 — August 31 , 2018 30 Day Operational Burn-In Test Report The 30 day operational bum-in test started April 30,2018 following the successful completion of the Coverage Acceptance Test with passing results on August 3,2017 and successful I Functional Acceptance Test with passing results on Feb 14,2018. TMs 30-Day Operational Burn-In Test is designed to demonstrate the successful operation of the Kenyon Water Tank single site add-on over a period of time. The 30-Day Operational Burn-In Test requires that the system must operate, with infrastructure installed per the Statement of Work, for 30 consecutive calendar days without a major operational failure,as defined below. If Motorola will remotely monitor the system performance for 30 consecutive calendar days for any major operational failures as listed below. 1.i MAJOR OPERATIONAL FAILURE A"major operational failure" is defined as follows: • Failsoft goes into Effect:Failsoft occurs when a trunked repeater site loses trunking functionality and reverts to conventional operation. I • Site Trunking goes into Effect: Site trunking occurs when a trunked repeater site no longer communicates with the Core Site Zone Controller(s). • Loss of the Kenyon Water Tank Radio Infrastructure Site. • No Communications to Radio Users. In the event of a major operational failure,Gallatin County will notify Motorola promptly(or, if the failure is discovered by Motorola,Motorola will promptly notify Gallatin County); and the 30-Day Operational Burn-In Test will temporarily stop.The remainder of days left on the 30 day period will be noted.Upon restoration of the failure, the 30 day operational period resumes. Except as expressly listed as a major operational failure, any other defect or fault is not a failure for purposes of temporarily stopping the 30-Day Operational Burn-In Test. Non-Motorola supplied equipment/software failures,or anything beyond the Motorola defined demarcation points or beyond Motorola's control would be Gallatin County's responsibility. Other Motorola supplied components that may fail during the Operational Burn-In Period will be repaired at no charge to Gallatin County, but will not be considered to be a major operational failure. 1.2 OPERATIONAL FAULT IDENTIFICATION PROCEDURE If Gallatin County perceives a fault,Gallatin County is responsible for notifying Motorola within twenty four(24)hours of identification of the fault.Gallatin County will track and summarize all problem reports related to the single site add-on.Motorola will actively monitor the system during the operational period and maintain alarm logs. If Motorola detects an event that may be a major operational failure,Motorola will notify Gallatin County. Upon the report of a fault, the Gallatin County Project Manager and Motorola Project Manager will jointly determine whether the fault is a major operational failure and determine actions needed to address the fault. If, and when, necessary,Motorola will use proven troubleshooting and test equipment procedures to verify the major operational failure. Where applicable,Motorola will use the same type of equipment and procedures that were used to complete the acceptance testing and system optimization to verify the major operational failure. Prior to the start of the 30-Day Operational Burn-in Test,Motorola will review the network management alarms that indicate a major operational failure(e.g. failsoft,site not wide,etc) with a Gallatin County representative. 1.3 MOTOR®LA RESOURCES i Motorola will monitor the system remotely during the 30-Day Operational Burn-in Test.The assigned Motorola Project Manager will provide remote oversight of the 30- Day Operational Burn-in Test, a weekly progress report,and a final report of the 30- Day Operational Burn-in Test. 1.4 EQUIPMENT FAILURES DURING TEST Any equipment that fails during the Operational Period will be repaired at that time where possible. In the event a repair cannot be made immediately,Gallatin County will be notified of the scheduled repair time. 1.5 30-DAY OPERATIONAL BURN-IN TEST RESULTS Major operational failures will be characterized and documented.Test start and stop dates and times,explanations for the major operational failures,and all corrective action taken will be included in the report,even if the major operational failure was not Motorola's responsibility.Once the 30-Day Operational Burn-In Test is complete, a final report will be provided to Gallatin County. 1.6 ACCEPTANCE of 30-DAB' OPERATIONAL BURR-IN TEST At the successful completion of the 30-Day Operational Burn-In Test and certification of the complete test results by Motorola for submission to Gallatin County, System Acceptance occurs and the parties will execute the System Acceptance Certificate. 1.7 RESULTS Below is the table detailing the dates of major events,operational failures,and associated actions. Date Event Comments 4/30/2018 Start 30 Day Operational Bum-In Test 5/9/2018 Site Trunking, Site Severity 1 case#26089012 Control Path Down Kenyon 800 ASR site went into site trunking for 12 minutes likely due to microwave single non- redundant T1 link dropping. The site recovered properly after 12 minutes. Although we do not believe this constituted a"Major Failure"of the Motorola provided equipment, for good measure,the parties agreed that 12 minutes would be added to 30 day operational test. 6/13/2018 Pause 30 Day Operational Customer is reporting out Bum-In Test of ranges on subscriber radios.These are outside the scope of the Kenyon 800 ASR performance.To ensure there were no "Major Failures"at the site,Motorola agreed to pause the test for additional research. Motorola found brief Site Trunking Events due to Tl link dropping that did not impact users and believes there were no"Major Failures"to report.Please reference Motorola Report dated 8/29/18. 8/30/2018 Resume 30 Day Operation Upon review and Burn-In Test discussion f the MSI provided Out of Range report,GC911 requested to resume the Test. 8/31/2018 Conclude 30 Day Operational Bum-In Test The undersigned, being a duly authorized representative of Bozeman Police Department, hereby agrees that the foregoing results are true and accurate,and that either the test results have been approved by the Bozeman Police Department or that Bozeman Police Department has deemed the radio coverage for the Phase 1 of Gallatin County's 800MHz system acceptable for normal system operation;thus silmifying the acceptance of the system's radio coverage performance. Bozeman Police Department Gallatin County 911 Signa e: Signature: C Name: STEYFr+ a4�2p Igla ne�fim Anderson Position: Position: 911 Director Date: p� ,,,��,,t ttt -LV%8 Date: October 24, 2018 I i I I c BOZEMAk M FIRE DEPARTMENT December 11, 2018 Jim Anderson, Director Gallatin County 911 1705 Vaquero Parkway Bozeman,MT 59715 Re: 30 Day Operational Burn In Test Director Anderson On behalf of the City of Bozeman I reviewed the findings from the 30 Day Operational Burn In Test Report that was conducted April 30-August 31,2018. The City of Bozeman concurs with the findings from this report. The City of Bozeman believes that the 800 MHz system is working in compliance with the required specifications. The City requests any new findings,changes,or modifications that might occur in the future be immediately reported to the City in writing. The City also reserves the right to revoke its concurrence with the working of the system if new information is discovered that affects the validity of the report's findings which was not previously revealed to the City prior to the date of this letter.The City also request that any recurrence of the previously identified items from the 30 Day Operational Burn In Test Report be treated as a continuation of the first problem and not a new finding. Thank you, r Josh aldo Fire Chief Bozeman Fire Department a VINE=- TDD: 406-582-2301 THE MOST LIVABLE PLACE Gallatin County , MT April 30 — August 31 , 2018 30 Day operational Eurn-An Test Report The 30 day operational burn-in test started April 30,2018 following the successful completion of the Coverage Acceptance Test with passing results on August 3,2017 and successful Functional Acceptance Test with passing results on Feb 14,2018. This 30-Day Operational Burn-In Test is designed to demonstrate the successful operation of the Kenyon Water Tank single site add-on over a period of time.The 30-Day Operational Bum-In Test requires that the system must operate,with infrastructure installed per the Statement of Work, for 30 consecutive calendar days without a major operational failure,as defined below. Motorola will remotely monitor the system performance for 30 consecutive calendar days for any major operational failures as listed below. MAJOR OPERATIONAL FAILURE A"major operational failure"is defined as follows: o Failsoft goes into Effect: Failsoft occurs when a bunked repeater site loses tnwking functionality and reverts to conventional operation. Q Site Trunking goes into Effect: Site trunldng occurs when a trunked repeater site no longer communicates with the Core Site Zone Controller(s). o Loss of the Kenyon Water Tank Radio Infrastructure Site. • No Communications to Radio Users. In the event of a major operational failure,Gallatin County will notify Motorola promptly(or,if the failure is discovered by Motorola,Motorola will promptly notify Gallatin County);and the 30-Day Operational Burn-In Test will temporarily stop.The remainder of days left on the 30 day period will be noted.Upon restoration of the failure,the 30 day operational period resumes. Except as expressly listed as a major operational failure,any other defect or fault is not a failure for purposes of temporarily stopping the 30-Day Operational Bum-In Test. Non-Motorola supplied equipment/software failures,or anything beyond the Motorola defined demarcation points or beyond Motorola's control would be Gallatin County's responsibility. Other Motorola supplied components that may fail during the Operational Burn-In Period will-6e repaired at no charge to Gallatin County,but will- not be considered to be a major operational failure. OPERATIONAL FAULT IDENTIFICATION PROCEDURE If Gallatin County perceives a fault,Gallatin County is responsible for notifying Motorola within twenty four(24)hours of identification of the fault.Gallatin County will track and summarize all problem reports related to the single site add-on.Motorola will actively monitor the system during the operational period and maintain alarm logs. If Motorola detects an event that may be a major operational failure,Motorola will notify Gallatin County. Upon the report of a fault,the Gallatin County Project Manager and Motorola Project Manager will jointly determine whether the fault is a major operational failure and determine actions needed to address the fault. If,and when,necessary,Motorola will use proven troubleshooting and test equipment procedures to verify the major operational failure. Where applicable,Motorola will use the same type of equipment and procedures that were used to complete the acceptance testing and system optimization to verify the major operational failure. Prior to the start of the 30-Day Operational Bum-in Test,Motorola will review the network management alarms that indicate a major operational failure(e.g. failsoft, site not wide,etc)with a Gallatin County representative. 1.3 MOTOROLA RESOURCES Motorola will monitor the system remotely during the 30-Day Operational Burn-in Test.The assigned Motorola Project Manager will provide remote oversight of the 30- Day Operational Bum-in Test,a weekly progress report,and a final report of the 30- Day Operational Bum-in Test. 1.4 EQUIPMENT FAILURES DURING TEST Any equipment that fails during the Operational Period will be repaired at that time where possible.In the event a repair cannot be made immediately,Gallatin County will be notified of the scheduled repair time. 1.5 30-DAY OPERATIONAL BURN-IN TEST RESULTS Major operational failures will be characterized and documented.Test start and stop dates and times,explanations for the major operational failures,and all corrective action taken will be included in the report,even if the major operational failure was not Motorola's responsibility.Once the 30-Day Operational Burn-In Test is complete,a final report will be provided to Gallatin County. 1.6 ACCEPTANCE OF 30-DAY OPERATIONAL BURN-IN TEST At the successful completion of the 30-Day Operational Bum-In Test and certification of the complete test results by Motorola for submission to Gallatin County, System Acceptance-occurs and tie parties will execute the System Acceptance Certificate. 1,7 RESULTS Below is the table detailing the dates of major events,operational failures,and associated actions. Date Event Comments 4/30/2018 Start 30 Day Operational Bum-In Test 5/9/2018 Site Trunking, Site Severity 1 case#26089012 Control Path Down Kenyon 800 ASR site went into site tninking for 12 minutes likely due to microwave single non- redundant T 1 link dropping.The site recovered properly after 12 minutes.Although we do not believe this constituted a"Major Failure"of the Motorola provided equipment, for good measure,the parties agreed that 12 minutes would be added to 30 day operational test. 6/13/2018 Pause 30 Day Operational Customer is reporting out Burn-In Test of ranges on subscriber radios.These are outside the scope of the Kenyon 800 ASR performance.To ensure there were no "Major Failures"at the site,Motorola agreed to pause the test for additional research. Motorola found brief Site Tmnking Events due to T1 link dropping that did not impact users and believes there were no"Major Failures"to report.Please reference Motorola Report dated 8/29/18. 8/30/2018 Resume 30 Day Operation Upon review and Burn-In Test discussion f the MSI provided Out of Range report,GC91 l requested --- - -------- ----- ----- to resume the Test.- -- 8/31/2018 Conclude 30 Day Operational Burn-In Test The undersigned,being a duly authorized representative of Bozeman Fire Department,hereby agrees that the foregoing results are true and accurate,and that either the test results have been approved by the Bozeman Fire Department or that Bozeman Fire Department has deemed the radio coverage for the Phase 1 of Gallatin County's 800MHz system acceptable for normal system operation;thus signifying the acceptance of the system's radio coverage performance. Bozeman Fire Department Gallatin County 911 Signature: Signature: rj e: �%�, too l�,� 141a1ne ,Jim Anderson Position:Fc« ej,,j- Position: 911 Director Date:����« 1%% ;I Ott Date: October 24, 2018 911 Radio Upgrade Phase 1800 MHz ProjectCloseout Technical Report. r ; 1 t r Motorola Solutions, Inc. Issued:January 3,2018, revised February 28,2018 Gallatin MT site switching Gallatin County is part of a larger statewide system that has all VHF sites,with 1 newly added 800 MHz ASR site to cover the City of Bozeman, MT. The system is currently at version 7.11 using GTR stations in VHF and 800 MHz. A case has been opened to investigate subscriber roaming. Motorola Central Systems Engineering, CSE, was asked to help on Case 25660736, where APX 8000 portables were not roaming between sites as expected by the customer. Radios can be programmed as SmartZone capable or Disabled for their coverage type. This effectively lets the radio roam to other sites in the adjacent list,or stay at one site using the Preprogrammed Control Channel list in the radio CPS. Radios programmed as SmartZone can roam to other sites, if certain criteria have been met. Signal strength, reliable decodability of control and voice channels, Bit Error Rate, and other factors all may affect if a radio stays on a site or attempt a switch. Sites with low signal strength and channels with Interference may cause the radio to move off one site for another in some cases. This allows the radio to roam to a site that it can make and receive calls reliably. Missing control or voice channel packets may cause radios to have digitalized audio, miss calls, be late to calls or have audio holes. Once a radio is properly affiliated to a site,the radio uses advertisements on the Control Channel to tell it about adjacent sites if their current site cannot be used,this list tells the radio where it may roam. These adjacencies are setup via the Network Manager client entered by the system administrator. The 800 MHz site at Kenyon (site 27) had adjacent sites listed as VHF Kenyon (site 33),VHF EOC(site 38), VHF Nixon (site 31),VHF Timberline (site 30), High Flat(site 32)and site 34. This means if the radio was on Kenyon 800 MHz and needed to switch sites, it would move to one in its'adjacent sites in this list. Most of the coverage area within the Bozeman area was covered well by the Kenyon 800 site. To prove the radio was performing as expected, Motorola drove areas within the Bozeman limits and verified the radios stayed on the 800 site using portable radios programmed as SmartZone capable. This roaming worked correctly as described Motorola had received reports some users switched off the 800 MHz site while in the Justice Center building causing poor audio received. These reports were very intermittent(2-4 per week)and first reported as a 'beep'played by the radio,with the user then checking to see their radio moved to an adjacent VHF site. The radio eventually moved back to the 800 MHz site, but the customer wanted to know why the radio was leaving the 800 site and moving to the VHF adjacent site. It was understood by the customer once the radio moved to a VHF site,there was interference on multiple VHF sites that may cause poor garbled audio. It was later understood the 'beep'was caused by a programming configuration issue that caused the radio to play a beep tone when it needed to deregister from the data system. The radio did this when switching from the 800 MHz site to an adjacent VHF site, but had problems decoding the data on the control channel on the VHF site. This configuration was fixed in the CPS so the radio no longer produced the'beep'to the user. Motorola Solutions Confidential Restricted January 3, 2018 Motorola Solutions, Inc. Issued:January 3, 2018, revised February 28,2018 Motorola tested areas within the Justice building to try and duplicate the issue where radios were leaving the 800 MHz site. Captures done previously by the field team and analyzed by Motorola showed the radios to be switching due to a Control Channel issue(unreliable decodeability)and correctly moving to an adjacent VHF site. Areas tested in the Justice Center included the break room, men's locker room, and lobby area. All 3 of these areas were previously reported as having seen radios switch sites. Motorola used a tool to monitor the radio and capture data related to signal strength, Bit Error Rate, and other factors that may cause the radio to leave the 800 MHz site. The data would then be analyzed to help indicate why the radio switched, and if the radio was working as Motorola intended. 3 days of testing in these areas showed 2 occurrences the radio switched to an adjacent VHF site-Once was in the men's locker room and once in the lobby area. Although the radio switched, it properly switch to an adjacent VHF site and quickly returned to the 800 MHz site as expected. This temporary switch allows the condition of the failure(Interference)tirne to clear for the radio to move and try the site again. Data analyzed from both switches showed the radio was unable to decode the control channel for short periods of time causing the radio to switch to an adjacent VHF site. Both occurrences showed the radio not able to decode the Control Channel data for less than 700 ms, but enough time for the radio to cause the site switch as it may miss call grants, updates, etc,that can cause missed audio. Once switched to another site, the radio will attempt to use that site or switch again, if not allowed, not able to decode, etc. The radio continues to evaluate all adjacent sites to ensure the radio can be on the best site to decode audio. Both occurrences showed the radio to switch back to the 800 MHz site within minutes, in the same areas. Motorola determined this to be working as expected. As RF signals can be affected by outside interference, interfered radios would not be able to decode 100%of the time. These measures taken by the radio help ensure the radio can be on the best site. Radios programmed as SmartZone capable will perform this way in all areas. Motorola discussed if the desired operation of the radios was to always stay on the 800 MHz site regardless of whether the radio can decode the CC reliably they could be programmed as coverage type= Disabled. This causes the radio to ignore the adjacent broadcasts for other sites and only use the Preprogrammed Control Channel list in the radio of the 800 MHz site only. Issues such as decode failures, high Bit Error Rates or garbled audio, although rare,would not cause the radio to attempt a site switch. This could be used in Bozeman where the 800 MHz site covers best, but would require the user to switch to another channel on the radio if leaving the Bozeman area and needing the coverage of the VHF sites. Both options were discussed with the customer and they determined to operate in the 'coverage type=Disabled'configuration,with officers trained to switch to the SmartZone channels if leaving Bozeman. Motorola found no issues with the 800 MHz Site coverage, programming, or radio operation during our investigation.Although the men's locker room area was tested by the customer to be acceptable for talk in and receive,the data collected showed poor coverage from any site while in the locker room. Motorola Solutions Confidential Restricted January 3, 2018 Motorola Solutions, Inc. Issued:January 3,2018,revised February 28,2018 In summary,the radios are working as expected based on the current configuration and an alternative solution would be "fingertip" manual switching when roaming outside the 800 MHz area. For further information and analysis of the VHF site(s),on a per site or channel basis, Motorola would recommend noise floor monitoring,spectrum fingerprinting, inbound/outbound portable/mobile coverage testing. 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O C 0 c iL+ ON at,U i° -0 'Bf0 4- a) CL an 3 co o N W O � u O 'e 3 O N L 0 © o 0 oa u o `o a) ai � > oco(� 41 n o co 0 d b5 ectra 1 AlY ,,,ways a Better Value Date: 10/27/2018 To: Phong Tran Randy Covert Jeff Harris Michael Hsu CC: Jim Bankston Sandra Zachmeyer From: Bryan Corley Subject: Gallatin County Interference investigation Phong/Randy dbSpectra was requested to deploy to Gallatin County Montana to investigate abnormalities seen by other teams that could affect the operation of the Gallatin County 911 system. Emphasis was placed on issues seen that could cause subscriber Out of Range (OOR) to occur. The customer has been having sporadic occurrences of OOR. Previous testing seemed to show high level interference which would block the control channel and cause OOR to occur. Jeff Harris (Motorola ST)and I focused our attention on the locations previously tested with the intention of explaining abnormalities and determining if they could be associated with the OOR operation the customer has been experiencing. Primarily the tests we focused on to evaluate the areas of interest were: • Spectrum Monitoring—Spectrum monitoring was conducted using an Anritsu VNA Master connected to either a directional Yagi or magnetic mount 5 dB gain mobile antenna. The VNA Master was set to 500 kHz span, 10 kHz RBW, and the center frequency was adjusted to allow both Channel 1 (851.05 MHz) (Control Channel) and Channel 2(851.350 MHz) (Test channel with V.52 modulation). The two channels were used to allow comparison and reference during testing. The trace scan was adjusted to monitor the average level over 10 sec. This was done to smooth out modulation. It is very important to use trace averaging, or the modulation will factor into the measurements. Trace averaging provides a consistent level measurement. We also placed markers on both frequencies to allow the level to be collected from marker measurement not subjective. • Control Channel Monitoring—Channel monitoring was used to monitor the test channel BER, signal level, and eye pattern quality. Jeff Harris's Anritsu LMR Master was used for Channel testing. The signal level was measured as RSSI and thus can not be used to absolutely reflect signal level in dBm but can be used for comparison. Before testing began, we monitored the frequency using the spectrum analyzer mode to compare with the measurement of the VNA Master. The readings were consistent, and the two pieces of equipment correlated in channel level measurements. • RSSI Mon—At each location we used RSSI Mon to evaluate the control channel for BER and level on the control channel. Not only can this test show the BER and signal level as seen by the portable subscriber but also logs any changes that occur within the portable. It was hoped we could capture an OOR occurring and determine why it occurred. • Channel Audio quality monitoring — During our testing we would listen to system audio for Audio quality. • RF monitoring for interference—After we completed our testing every day,we would disable the test channel (Channel 2) and monitor the channel for any RF that may occur. The way we collected this data was to place the test portable in conventional mode and tune it to channel 2. We would then turn on the new RCNT (Radio IRR) feature of the portable to record any activity that occurred on that channel. This mode allows playback and will capture any RF activity that occurs. This test allows testing down to sensitivity and will capture any level above -1 17 dBm (Subscriber BER sensitivity). For store infornmtion contact: Bryan Corley:12515 Saracen Dr.,Cypress Tx,USA 77419:Office(281)469-0762:Cellular(281)703-S666:&man Bran.Corlej a@)dbspectra.coni Jk5pectra wa Y s a Better Value • Directional Antenna testing—We used a Yagi to focus our RF testing in several directions. These tests were random which means we did not perform precise location testing. We simply worked beside the vehicle using the Yagi on a tripod mount and two magnet mount 5 dB gain antennas • BER testing to verify signal stability — To ensure the static measurement of the spectrum analyzer provided accurate verification of signal stability we padded down the input to the Anritsu LMR Master until we lost sync. We then decreased the padding by 5 dB. This test allowed us to monitor the stability of the recovered signal. Locations of tests • 911 Center—We performed testing in the parking lot and adjacent park. • Glenwood Dr&Forest Glen Dr • L&J Detention Center Parking Lot Frequency of test • Channel 1 (Control Channel)—851.05 MHz • Channel 2 (Test channel)—851.350 MHz Testing Caution: It is important to note that signal level is not only relative to location distance from test site (Free Space Loss) but also relative to the Raleigh characterization of the test location (See Figure 1). We tested and verified that very small movement of the Magnet mount antennas or the Yagi results in drastic changes in measured signal levels. It was possible to vary the recovered level by over 10 — 20 dB by simply moving the antennas less than 6 inches. This variance was not only noticeable for each carrier but also noticeable between the to carriers. Even though the two test frequencies were 300 kHz apart in frequency the variance between carriers on the same antenna was over 10 dB and even more on the Yagi. We could find locations that would produce signal levels variances of over 20 dB between these two frequencies and by moving the antenna less than 6 inches make the two carriers equal. This was reproduceable at each test location. For this reason, it is important to note that the recovered signal level is relative to the location of the antenna. This is the reason Voyager testing performs hundreds of samples and averages the values. A single location measurement is not valid in determining the signal strength. A Yagi not only changes the location of the antenna but also changes the position of the pattern. Using a Yagi or mobile antenna should be considered a relative indicator not an absolute indicator due to Raleigh. Voyager testing in a moving vehicle is the best test for signal strength. ,6 ............... ..... ........................ .... .................. ................. 1 f $ 40 -.................. ................................. ....:..........._....... .................... ............_.... ........_................._............ ..................... ..._.............. •30 _............i....... ..... . . ............>..... ._.. .... ._ _.. ae -- — '---- -- -----�— -- -- 0 02 0.4 0.6 0.6 1 Tana.wCW43 Figure 1:Example of Received power changes due to Rayleigh fading For more Information contact: Bryan Corley:12515 Saracen Dr.,C}press Tx,USA 77429:Office(281)469-0762:Cellular(281)703-5666:Ema t Bran.Corleyi&bspectra.com db5 ectra tl ,ways a Better Value Results of testing Signal Level testing — We performed signal level testing at each test location and performed Yagi measurements also. We moved the antenna to locate the best level possible. We found the signal levels from each site agreed with the estimated level for each location. In all cases the signal level proved to be more than 20 dB over minimum level required for quality demodulation BER testing—While monitoring the channel with BER we found no variance in the recovered BER. The signal from the infrastructure was stable and provided good recovered modulation quality at all locations. This was verified with both RSSI Mon and BER detection with the Antirsu. BER Stability with input to Anritsu padded down — We reduced the signal level using an attenuator connected to the subscriber antenna connection to 5 dB above loss of sync. Even operating at this low signal level, we still found the Eye pattern,and BER quality stable and did not vary. We also never saw in many hours of measurement at each site any loss of sync or eye pattern change. Collection of activity on Channel 2 — Every night we activated recording on a test portable using the Recording mode with Channel 2 inactive. In over 20 hours of testing on two portables in two different location, we did not see one occurrence of activity that could be recorded. Conclusions from testing and data collected After many days of monitoring and testing both Jeff Harris and I arrived at the same conclusion • There is no RF level variance in the system. • The modulated signal is accurate and stable — While we only tested two channels for BER and modulation fidelity under varying signal strengths, we do not believe there is a modulation instability issue with the system. • We only saw one occurrence of the OOR in a portable but was unable to gather any data and it could not be duplicated. • We received a report of an OOR while a portable was being worn on the side during a meeting in the 911 Fire conference room. We performed many hours of testing and could not produce an OOR that was not directly related to signal strength. Coverage of the system is only guaranteed outside not in- building. We believe the occurrence in the conference room to be coverage and antenna shielding due to body loss. For more information contact: Bryan Corley:12515Saracen Dr.,Cypress Tv,USA 77429:Office(281)469-0 762:Cellular(281)703-566 6:timoii Bran.CorlelQdbspectra.com db5pecetra a Better Value Recommendations We do not believe there is an Interference or RF problem with the system. Any prior conclusions and data collected are explained in the above tests and results. h5 ectra p Customized RF Solutions&Services Antennas I Finer I combiners I Systems Bryan Corley Principal Staff Engineer RF Engineering,SME 12515 Saracen Dr. Cypress,TX 77429 41 281 469 0762 office +1 281 703 5666 mobile Bryan.Code yOd bSmdra.COm d �� ectra p RF Services • Interference Investigation and Mtigation • RF Design Consultation • EME Compliance Evaluation and certification • RF technical training • Spectrum Investigation services • Filter re-tune and expansion in the field r For more information contact: Bryan Corley:12515 Saracen Dr.,Cypress Tv,USA 77429:OJfrce(281)469-0762:Cellular(281)703-5666:cm•n Bran.Corley adbspectracom