HomeMy WebLinkAbout18- Professional Services Agreement - Think2Perform (D. Meldahl) - City Manager Coaching U
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PROFESSIONAL SERVICES AGREEMENT
THIS AGREEMENT is made and entered into this 5th day of Febivary,2018 by and between
the CITY OF BOZEMAN, MONTANA, a self governing municipal corporation organized and
existing under its Charter and the laws of the State of Montana, 121 North Rouse Street, Bozeman,
Montana, with a mailing address of PO Box 1230, Bozeman, MT 59771, hereinafter referred to as
"City," and, Think2Perform (Dave Meldahl) hereinafter referred to as "Contractor."
In consideration of the mutual covenants and agreements herein contained, the receipt and
sufficiency whereof being hereby acknowledged, the parties hereto agree as follows:
1. Purpose: City agrees to enter this Agreement with Contractor to perform for City
services described in the Scope of Services attached hereto as Exhibit"A"and by this reference made
a part hereof.
2. Term/Effective Date: This Agreement is effective upon the date of its execution and
will terminate on the 30"'day of June, 2018.
3. Scope of Services: Contractor will perform the work and provide the services in
accordance with the requirements of the Scope of Services. For conflicts between this Agreement and
the Scope of Services, unless specifically provided otherwise, the Agreement governs.
4. Payment: City agrees to pay Contractor the amount specified in the Scope of
Services. Any alteration or deviation from the described services that involves additional costs above
the Agreement amount will be performed by Contractor after written request by the City, and will
become an additional charge over and above the amount listed in the Scope of Services. The City
must agree in writing upon any additional charges.
5. Contractor's Representations: To induce City to enter into this Agreement,
Contractor makes the following representations:
a. Contractor has familiarized itself with the nature and extent of this Agreement, the
Scope of Services, and with all local conditions and federal, state and local laws, ordinances, rules,
and regulations that in any manner may affect cost,progress or performance of the Scope of Services.
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FY 2017—FY 2018
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b. Contractor represents and warrants to City that it has the experience and ability to
perform the services required by this Agreement; that it will perform said services in a professional,
competent and timely manner and with diligence and skill; that it has the power to enter into and
perform this Agreement and grant the rights granted in it; and that its performance of this Agreement
shall not infringe upon or violate the rights of any third party,whether rights of copyright,trademark,
privacy, publicity, libel, slander or any other rights of any nature whatsoever, or violate any federal,
state and municipal laws. The City will not determine or exercise control as to general procedures or
formats necessary to have these services meet this warranty.
6. Independent Contractor Status/Labor Relations: The parties agree that Contractor
is an independent contractor for purposes of this Agreement and is not to be considered an employee
of the City for any purpose. Contractor is not subject to the terms and provisions of the City's
personnel policies handbook and may not be considered a City employee for workers' compensation
or any other purpose. Contractor is not authorized to represent the City or otherwise bind the City in
any dealings between Contractor and any third parties.
Contractor shall comply with the applicable requirements of the Workers' Compensation Act,
Title 39, Chapter 71, MCA, and the Occupational Disease Act of Montana, Title 39, Chapter 71,
MCA. Contractor shall maintain workers' compensation coverage for all members and employees of
Contractor's business, except for those members who are exempted by law.
Contractor shall furnish the City with copies showing one of the following: (1) a binder for
workers' compensation coverage by an insurer licensed and authorized to provide workers'
compensation insurance in the State of Montana; or (2) proof of exemption from workers'
compensation granted by law for independent contractors.
In the event that, during the term of this Agreement, any labor problems or disputes of any
type arise or materialize which in turn cause any services to cease for any period of time, Contractor
specifically agrees to take immediate steps, at its own expense and without expectation of
reimbursement from City, to alleviate or resolve all such labor problems or disputes. The specific
steps Contractor shall take shall be left to the discretion of Contractor; provided, however, that
Contractor shall bear all costs of any related legal action. Contractor shall provide immediate relief
to the City so as to permit the services to continue at no additional cost to City.
Contractor shall indemnify, defend, and hold the City harmless from any and all claims,
demands, costs, expenses, damages, and liabilities arising out of, resulting from, or occurring in
connection with any labor problems or disputes or any delays or stoppages of work associated with
such problems or disputes.
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FY 2017—FY 2018
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7. Indemnity/Waiver of Claims/Insurance: For other than professional services
rendered, to the fullest extent permitted by law, Contractor agrees to release, defend, indemnify, and
hold harmless the City, its agents, representatives, employees, and officers (collectively referred to
for purposes of this Section as the City) from and against any and all claims, demands, actions, fees
and costs (including attorney's fees and the costs and fees of expert witness and consultants), losses,
expenses, liabilities (including liability where activity is inherently or intrinsically dangerous) or
damages of whatever kind or nature connected therewith and without limit and without regard to the
cause or causes thereof or the negligence of any party or parties that may be asserted against,
recovered from or suffered by the City occasioned by, growing or arising out of or resulting from or
in any way related to: (i) the negligent, reckless, or intentional misconduct of the Contractor; or (ii)
any negligent, reckless, or intentional misconduct of any of the Contractor's agents.
For the professional services rendered, to the fullest extent permitted by law, Contractor
agrees to indemnify and hold the City harmless against claims, demands, suits, damages, losses, and
expenses,including reasonable defense attorney fees,to the extent caused by the negligence or willful
misconduct of the Contractor or Contractor's agents or employees.
Such obligations shall not be construed to negate, abridge,or reduce other rights or obligations
of indemnity that would otherwise exist. The indemnification obligations of this Section must not be
construed to negate, abridge, or reduce any common-law or statutory rights of the indemnitee(s)
which would otherwise exist as to such indemnitee(s).
Contractor's indemnity under this Section shall be without regard to and without any right to
contribution from any insurance maintained by City.
Should any indemnitee described herein be required to bring an action against the Contractor
to assert its right to defense or indemnification under this Agreement or under the Contractor's
applicable insurance policies required below the indemnitee shall be entitled to recover reasonable
costs and attorney fees incurred in asserting its right to indemnification or defense but only if a court
of competent jurisdiction determines the Contractor was obligated to defend the claim(s) or was
obligated to indemnify the indemnitee for a claim(s) or any portion(s) thereof.
In the event of an action filed against City resulting from the City's performance under this
Agreement, the City may elect to represent itself and incur all costs and expenses of suit.
Contractor also waives any and all claims and recourse against the City or its officers, agents
or employees, including the right of contribution for loss or damage to person or property arising
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FY 2017—FY 2018
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from, growing out of, or in any way connected with or incident to the performance of this Agreement
except"responsibility for his own fraud, for willful injury to the person or property of another, or for
violation of law, whether willful or negligent" as per 28-2-702, MCA.
These obligations shall survive termination of this Agreement and the services performed
hereunder.
In addition to and independent from the above,Contractor shall at Contractor's expense secure
insurance coverage through an insurance company or companies duly licensed and authorized to
conduct insurance business in Montana which insures the liabilities and obligations specifically
assumed by the Contractor in this Section. The insurance coverage shall not contain any exclusion
for liabilities specifically assumed by the Contractor in subsection (a) of this Section.
The insurance shall cover and apply to all claims, demands, suits, damages, losses, and
expenses that may be asserted or claimed against, recovered from, or suffered by the City without
limit and without regard to the cause therefore and which is acceptable to the City and Contractor
shall furnish to the City an accompanying certificate of insurance and accompanying endorsements
in amounts not less than as follows:
• Workers' Compensation—statutory;
• Employers' Liability - $1,000,000 per occurrence; $2,000,000 annual aggregate;
• Commercial General Liability - $1,000,000 per occurrence; $2,000,000 annual
aggregate;
• Automobile Liability- $1,000,000 property damage/bodily injury per accident; and
• Professional Liability- $1,000,000 per claim; $2,000,000 annual aggregate.
The above amounts shall be exclusive of defense costs. The City of Bozeman, its officers,
agents, and employees, shall be endorsed as an additional or named insured on a primary non-
contributory basis on both the Commercial General and Automobile Liability policies. The insurance
and required endorsements must be in a form suitable to City and shall include no less than a sixty
(60) day notice of cancellation or non-renewal. The City must approve all insurance coverage and
endorsements prior to the Contractor commencing work. Contractor shall notify City within two (2)
business days of Contractor's receipt of notice that any required insurance coverage will be terminated
or Contractor's decision to terminate any required insurance coverage for any reason.
The City must approve all insurance coverage and endorsements prior to the Contractor
commencing work.
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FY 2017—FY 2018
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8. Termination for Contractor's Fault:
a. If Contractor refuses or fails to timely do the work, or any part thereof, or fails
to perform any of its obligations under this Agreement, or otherwise breaches any terms or
conditions of this Agreement, the City may, by written notice, terminate this Agreement and
the Contractor's right to proceed with all or any part of the work ("Termination Notice Due
to Contractor's Fault"). The City may then take over the work and complete it, either with its
own resources or by re-letting the contract to any other third party.
b. In the event of a termination pursuant to this Section 8, Contractor shall be
entitled to payment only for those services Contractor actually rendered.
C. Any termination provided for by this Section 8 shall be in addition to any other
remedies to which the City may be entitled under the law or at equity.
d. In the event of termination under this Section 8, Contractor shall, under no
circumstances, be entitled to claim or recover consequential, special, punitive, lost business
opportunity, lost productivity, field office overhead, general conditions costs, or lost profits
damages of any nature arising, or claimed to have arisen, as a result of the termination.
9. Termination for City's Convenience:
a. Should conditions arise which, in the sole opinion and discretion of the City,
make it advisable to the City to cease performance under this Agreement City may terminate
this Agreement by written notice to Contractor ("Notice of Termination for City's
Convenience"). The termination shall be effective in the manner specified in the Notice of
Termination for City's Convenience and shall be without prejudice to any claims that the City
may otherwise have against Contractor.
b. Upon receipt of the Notice of Termination for City's Convenience, unless
otherwise directed in the Notice, the Contractor shall immediately cease performance under
this Agreement and make every reasonable effort to refrain from continuing work, incurring
additional expenses or costs under this Agreement and shall immediately cancel all existing
orders or contracts upon terms satisfactory to the City. Contractor shall do only such work as
may be necessary to preserve, protect, and maintain work already completed or immediately
in progress.
C. In the event of a termination pursuant to this Section 9, Contractor is entitled
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to payment only for those services Contractor actually rendered on or before the receipt of the
Notice of Termination for City's Convenience.
d. The compensation described in Section 9(c) is the sole compensation due to
Contractor for its performance of this Agreement. Contractor shall, under no circumstances,
be entitled to claim or recover consequential, special,punitive, lost business opportunity, lost
productivity, field office overhead, general conditions costs, or lost profits damages of any
nature arising, or claimed to have arisen, as a result of the termination.
10. Limitation on Contractor's Damages; Time for Asserting Claim:
a. In the event of a claim for damages by Contractor under this Agreement,
Contractor's damages shall be limited to contract damages and Contractor hereby expressly
waives any right to claim or recover consequential, special, punitive, lost business
opportunity, lost productivity, field office overhead, general conditions costs, or lost profits
damages of any nature or kind.
b. In the event Contractor wants to assert a claim for damages of any kind or
nature, Contractor shall provide City with written notice of its claim, the facts and
circumstances surrounding and giving rise to the claim, and the total amount of damages
sought by the claim, within thirty (30) days of the facts and circumstances giving rise to the
claim. In the event Contractor fails to provide such notice, Contractor shall waive all rights
to assert such claim.
11. Representatives:
a. City's Representative: The City's Representative for the purpose of this
Agreement shall be Bethany Jorgenson, Human Resources Director or such other individual
as City shall designate in writing. Whenever approval or authorization from or
communication or submission to City is required by this Agreement, such communication or
submission shall be directed to James Goehrung as the City's Representative and approvals
or authorizations shall be issued only by such Representative; provided, however, that in
exigent circumstances when City's Representative is not available, Contractor may direct its
communication or submission to other designated City personnel or agents as listed above and
may receive approvals or authorization from such persons.
b. Contractor's Representative: The Contractor's Representative for the
purpose of this Agreement shall be Dave Meldahl, Sr. VP, or such other individual as
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FY 2017—FY 2018
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Contractor shall designate in writing. Whenever direction to or communication with
Contractor is required by this Agreement, such direction or communication shall be directed
to Contractor's Representative; provided, however, that in exigent circumstances when
Contractor's Representative is not available, City may direct its direction or communication
to other designated Contractor personnel or agents.
12. Permits: Contractor shall provide all notices, comply with all applicable laws,
ordinances,rules, and regulations,obtain all necessary permits,licenses,including a City of Bozeman
business license, and inspections from applicable governmental authorities, and pay all fees and
charges in connection therewith.
13 Laws and Regulations: Contractor shall comply fully with all applicable state and
federal laws, regulations, and municipal ordinances including, but not limited to, all workers'
compensation laws, all environmental laws including, but not limited to, the generation and disposal
of hazardous waste, the Occupational Safety and Health Act (OSHA), the safety rules, codes, and
provisions of the Montana Safety Act in Title 50, Chapter 71, MCA, all applicable City, County, and
State building and electrical codes, the Americans with Disabilities Act, and all non-discrimination,
affirmative action, and utilization of minority and small business statutes and regulations.
14. Nondiscrimination: The Contractor agrees that all hiring by Contractor of persons
performing this Agreement shall be on the basis of merit and qualifications. The Contractor will have
a policy to provide equal employment opportunity in accordance with all applicable state and federal
anti-discrimination laws, regulations, and contracts. The Contractor will not refuse employment to a
person,bar a person from employment,or discriminate against a person in compensation or in a term,
condition, or privilege of employment because of race, color,religion, creed,political ideas, sex, age,
marital status, national origin, actual or perceived sexual orientation, gender identity, physical or
mental disability, except when the reasonable demands of the position require an age, physical or
mental disability, marital status or sex distinction. The Contractor shall be subject to and comply
with Title VI of the Civil Rights Act of 1964; Section 140, Title 2, United States Code, and all
regulations promulgated thereunder. The Contractor shall require these nondiscrimination terms of
its sub-Contractors providing services under this agreement.
15. Intoxicants;DOT Drug and Alcohol Regulations/Safetyy and Training: Contractor
shall not permit or suffer the introduction or use of any intoxicants,including alcohol or illegal drugs,
by any employee or agent engaged in services to the City under this Agreement while on City property
or in the performance of any activities under this Agreement. Contractor acknowledges it is aware of
and shall comply with its responsibilities and obligations under the U.S. Department of Transportation
(DOT)regulations governing anti-drug and alcohol misuse prevention plans and related testing. City
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shall have the right to request proof of such compliance and Contractor shall be obligated to furnish
such proof.
The Contractor shall be responsible for instructing and training the Contractor's employees
and agents in proper and specified work methods and procedures. The Contractor shall provide
continuous inspection and supervision of the work performed. The Contractor is responsible for
instructing his employees and agents in safe work practices.
16. Modification and Assignability: This Agreement may not be enlarged, modified or
altered except by written agreement signed by both parties hereto. The Contractor may not
subcontract or assign Contractor's rights, including the right to compensation or duties arising
hereunder,without the prior written consent of City. Any subcontractor or assignee will be bound by
all of the terms and conditions of this Agreement.
17. Reports/Accountability/Public Information: Contractor agrees to develop and/or
provide documentation as requested by the City demonstrating Contractor's compliance with the
requirements of this Agreement. Contractor shall allow the City, its auditors, and other persons
authorized by the City to inspect and copy its books and records for the purpose of verifying that the
reimbursement of monies distributed to Contractor pursuant to this Agreement was used in
compliance with this Agreement and all applicable provisions of federal, state, and local law. The
Contractor shall not issue any statements, releases or information for public dissemination without
prior approval of the City.
18. Non-Waiver: A waiver by either party any default or breach by the other party of any
terms or conditions of this Agreement does not limit the other party's right to enforce such term or
conditions or to pursue any available legal or equitable rights in the event of any subsequent default
or breach.
19. Attorney's Fees and Costs: That in the event it becomes necessary for either Party of
this Agreement to retain an attorney to enforce any of the terms or conditions of this Agreement or to
give any notice required herein, then the prevailing Party or the Party giving notice shall be entitled
to reasonable attorney's fees and costs,including fees, salary, and costs of in-house counsel to include
City Attorney.
20. Taxes: Contractor is obligated to pay all taxes of any kind or nature and make all
appropriate employee withholdings.
21. Dispute Resolution:
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a. Any claim, controversy, or dispute between the parties, their agents,
employees, or representatives shall be resolved first by negotiation between senior-level
personnel from each party duly authorized to execute settlement agreements. Upon mutual
agreement of the parties,the parties may invite an independent,disinterested mediator to assist
in the negotiated settlement discussions.
b. If the parties are unable to resolve the dispute within thirty(30) days from the
date the dispute was first raised, then such dispute may only be resolved in a court of
competent jurisdiction in compliance with the Applicable Law provisions of this Agreement.
22. Survival: Contractor's indemnification shall survive the termination or expiration of
this Agreement for the maximum period allowed under applicable law.
23. Headings: The headings used in this Agreement are for convenience only and are not
be construed as a part of the Agreement or as a limitation on the scope of the particular paragraphs to
which they refer.
24. Severability: If any portion of this Agreement is held to be void or unenforceable,the
balance thereof shall continue in effect.
25. Applicable Law: The parties agree that this Agreement is governed in all respects by
the laws of the State of Montana.
26. Binding Effect: This Agreement is binding upon and inures to the benefit of the heirs,
legal representatives, successors, and assigns of the parties.
27. No Third-Party Beneficiary: This Agreement is for the exclusive benefit of the
parties, does not constitute a third-party beneficiary agreement, and may not be relied upon or
enforced by a third party.
28. Counterparts: This Agreement may be executed in counterparts, which together
constitute one instrument.
29. Integration: This Agreement and all Exhibits attached hereto constitute the entire
agreement of the parties. Covenants or representations not contained therein or made a part thereof
by reference, are not binding upon the parties. There are no understandings between the parties other
than as set forth in this Agreement. All communications, either verbal or written, made prior to the
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FY 2017—FY 2018
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date of this Agreement are hereby abrogated and withdrawn unless specifically made a part of this
Agreement by reference.
****END OF AGREEMENT EXCEPT FOR SIGNATURES****
IN WITNESS WHEREOF,the parties hereto have executed this instrument the day and year
first above written.
CITY OF BOZEMAN,MONTANA think2perform
� CONT TOR(Typ ameAb )
B, BY
Andrea Surratt,City anager
Print Name:David C.Meldahl
Print Title:Sr.Vice President
APPROOAM:
BY
Gr g S ' n,Bozeman City Attorney
I
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A proposal for Andrea Surratt
Executive Coaching
Context and Purpose
Andrea Surratt is the new City Manager for Bozeman, MT, and faces the opportunity
and challenge of leading the city into a future filled with vast potential (and likely not a
small number of obstacles). In the ever-changing and increasingly complex environment
of city governance, my belief is that Andrea will be seeking to tap into the best efforts of
her staff, provide the type of leadership and culture that will draw out those best
efforts, and meet the demands on her time that arise from within and outside the
organization she now serves. Add to that the increasing and varied expectations of
stakeholders and constituents, and the effectiveness of leadership becomes ever more
crucial.
There are many facets to being an effective leader including effectively managing
oneself so that one's capacity to lead others is sufficient and built on a strong
foundation of self-awareness and clarity of purpose. In order to pursue the goal of
building a sustainable culture of excellence, productivity and service, most leaders
recognize that they have a responsibility to be as effective as they can possibly be. Your
interest, Andrea, of accelerating your growth so your transition into this leadership role
is done as effectively as possible is commendable. Additionally, our work together will
enable you to "catch up" with the development work experienced by the Directors and
Managers as part of the Breakthrough Leadership series recently completed with the
management group (HPO); you will share a common language with them, and an
opportunity to "lead from the front" (be a role model) in terms of further integrating the
concepts learned.
Thus, the purpose of the work proposed below is to accelerate your development and
effectiveness as a leader both of others and yourself. As you guide the city staff into
2018 and beyond, your development becomes an investment in the overall health and
well-being of the organization.
Benefits to the Organization
Over the long term, the benefits of investing in accelerating your leadership growth
include:
• More consistent achievement of professional and personal objectives
• Higher retention, engagement and performance of staff
• Increased morale ("The City of Bozeman is an awesome place to work")
• Heightened "buzz"in the community and among other cities ("The City of
Bozeman is doing something special and their staff and services reflect that.")
• An improved use of resources
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• Peace of mind knowing you are aiding in your effective transition into the
organization and investing in the organization's future as your impact ripples
outward
On our way to achieving these long term benefits several short term milestones will also
be reached. Through our work together you will:
• Be significantly more "self-aware" regarding your unique strengths and key
opportunities for development—so you know which strengths to leverage and
which gaps to fill
• Know what to do in practical and concrete developmental terms—so you have
confidence that the development activities you are engaged in are going to make
a difference
• Be supported by me and others who will encourage you and hold you
accountable for implementing the changes you decide upon—so that your
growth and increased leadership effectiveness is durable over the long haul
Strategic Approach
My recommendation is that your development be approached with a three-phased
strategy. Across all three phases, we will have bi-weekly coaching calls as described
below:
ACCELERATED DEVELOPMENT
Su ed
CLARITY
1. A "363 for Leaders" feedback report which graphically and narratively describes
how your leadership is perceived by others and includes three suggested areas
for development. This is an on-line feedback process that protects anonymity. It
would likely be best for this assessment to occur after a few months of you being
in the role, so your colleagues have experienced your leadership to a sufficient
degree.
2. An Emotional Intelligence assessment called EQi-Leadership. Strong emotional
intelligence is foundational for long term effectiveness and managing life and
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leadership's ups and downs. The "EQi — Leadership" will deepen your
understanding of your emotional intelligence strengths and gaps in the context
of leadership.
3. A DiSC® Management Profile which explains your natural management
tendencies and how to adjust these behaviors to meet the unique needs and
personalities of those you lead. All HPO members have taken a similar
assessment called "DiSC Workplace". DiSC Management is tailored for leaders.
4. Values Exercise— Living in alignment is about aligning one's "real" behaviors with
one's "ideal" values. The Values card exercise will help identify the values by
which you would ideally live your life. All HPO leaders have already done this.
5. 1:1 sessions (to orient you to the assessments, help process the results and
discuss how to leverage the information).
FOCUS
6. Interviews by me of up to 15 key stakeholders to ensure key strengths and
development opportunities are understood in "real world"terms. As with the
"363 for Leaders" assessment, it would likely be best for these to occur after a
few months of you being in the role.
7. A Personal Development Report which summarizes in one document the key
findings of the stakeholder interviews,the "363 for Leaders" feedback, EQi-
Leadership, DiSC Management Profile, Values Exercise and coaching interactions
to date. The Report includes my professional assessment and provides focus for
both near and long term development planning. Based on this report, I will
provide my recommendations for where development is best focused during the
Sustained Growth phase.
SUSTAINED GROWTH
8. Continued coaching sessions approximately every 2 weeks to provide
encouragement, guidance and accountability for implementation of the
development activities as well as support in addressing real-time
leadership/organizational challenges. I do not charge by the hour, so our
conversations are not limited to our scheduled calls . 1 am also willing to
periodically listen in on team meetings to "observe"you in real-time and give
you feedback/input on team member interactions.
9. Measurement of development progress and calibration of direction
approximately six months into the process through "check-in" calls with
stakeholders. Quantitative and qualitative feedback is gathered to gauge
progress against agreed upon development targets.
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10. "As needed" support...should you want to connect with me outside of our
scheduled calls for any reason, I'm always available by phone or email.
11. Unlimited access during the engagement to think2perform's online client-only
resources including:
o Audio/video library
o Customizable "dashboards" for:
■ Values
■ Goals
■ Key Activities
■ Development Reminders and Assessments
I recommend (though not required) at least a 9 month commitment to the process to
allow sufficient time to incorporate new behaviors and gauge progress.
Investment
The investment required includes all assessments, preparation, coaching, and support as
outlined above.
• $1,000/pp billed monthly
Why think2perform?
think2perform is a leader in the field of leadership development and performance
enhancement. Our methodology helps individuals make better decisions aligned with
personal values and goals, and the values and goals of their organizations - even in the
face of competing emotions and pressure. Behavioral mistakes (and their consequences)
are replaced by thoughtful and aligned decisions.
Our proven track record is grounded in these key points of difference:
• Unique, research-centric programs based in neuroscience, leadership strategies
and business "best" practices.
• Active membership in the Consortium for Research on Emotional Intelligence in
Organizations, which is chaired by El expert and author Daniel Goleman.
• Accountability and actionable activities designed to engage participants during
delivery and reinforce long-term professional development.
• Senior executive level coaches dedicated to providing superior service and
knowledgeable guidance.
• A results-driven perspective that delivers transformative methodologies to
unleash the potential of individuals to sustainably strengthen your organization.
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Terms
Our Minneapolis office will submit electronic invoices. Invoices can be paid by check or
credit card and are due within 30 days.
Amounts exclude travel expenses (if any) and any additional tools or support mutually
agreed upon during the engagement.
Joint Accountabilities
During our work: My job will be to manage the above Approach so it meets or exceeds
your expectations and satisfies your objectives. From you I will need a commitment to
prepare for our coaching calls, to complete agreed upon activities, to be candid in our
conversations, to risk being vulnerable as you open yourself to feedback, and to work
diligently at pushing through your comfort zone so your growth is accelerated.
After our work: I will be available to you for clarification questions on topics that fall
within the scope of the original engagement as well as reasonable support or guidance
on things that come up after the engagement has concluded. From you, if satisfied, I ask
that a written testimonial regarding my support be provided and permission for
think2perform to use your testimonial in our marketing materials.
Andrea, 1 look forward to your thoughts and questions, and hopefully to our work
together.
Sincerely,
Dave Meldahl, Sr. VP, M.Ed.
dmeldahl@think2perform.com
406-587-5884 (0)
406-579-8199(C)
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