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HomeMy WebLinkAbout03-05-18 City Commission Packet Materials - A1. Strategic Plan Vision Statement Section 7 and Final RevisionsCommission Memorandum REPORT TO: Honorable Mayor and City Commission FROM: Andrea Surratt, City Manager Chuck Winn, Assistant City Manager SUBJECT: Strategic Plan for the City of Bozeman: Action Items in Vision Statement 7, and any Final Action to Edit the Strategic Plan MEETING DATE: March 5, 2018 AGENDA ITEM TYPE: Action RECOMMENDATION: Consider the current draft of the City’s Strategic Plan and provide any modifications to the Action items in Vision Statement 7 and any Final Action to Edit the Strategic Plan. SUGGESTED MOTION: I move to approve the Action Items for Vision Statement Section 7 with changes as discussed. ADDITIONAL MOTION AT THE FINAL APPROVAL: I move to adopt the Strategic Plan for the City of Bozeman. Motions and votes on the action items in Vision Statement 7 are anticipated throughout the course of discussion on this project. Final motion is to adopt the Strategic Plan in its entirety. NOTE: This agenda item includes the final portion of the PowerPoint presentation that addresses Vision Statement 7 and an updated version of the Strategic Plan Narrative document that shows updated work and ‘parking lot’ lists. BACKGROUND: On January 29, 2018 and February 5, 2018 and February 12, 2018 the City Commission discussed and considered language, confirming with motions and votes in each of the Action Items in 1-6, the Vision Statement and Vision Strategies for section 7. It is anticipated that work will complete on this portion of the review and then a presentation of the timeline, budgets, and staffing implications (aka the Gantt chart) will be provided along with a clean final draft version of the narrative portion of the plan (the Vision, Vision Statements, Vision Strategies and Action Items.) A final adoption of the plan would likely occur at a regularly scheduled meeting in April which would allow the public a final 30 days to make comment and consider the plan elements. On November 27, 2017 staff presented the City Commission with the draft of the City’s strategic plan. After much discussion, the Commission voted to table the item and bring it back for consideration at a future date. City staff have developed additional materials for the 95 2 Commission’s consideration and will seek input on the Action items for Vision Statements 1-6 and all contents of Vision Statement 7. On November 6, 2017, staff presented the City Commission with the draft of the City’s strategic plan. After much discussion, the Commission voted to table the item and bring it back for consideration on November 27, 2017. Staff is prepared to move forward as directed by the Commission. On September 11, 2017, the Interim City Manager presented a draft of the strategic plan to the City Commission. The Commission provided comments and suggestions to staff and requested the draft plan come back for further consideration with the modifications discussed. Tonight we are here to consider Resolution 4852 which would formally adopt the City’s strategic plan. Every successful municipal organization needs a strategy and a plan. The City’s strategic plan is intended to address both long-term aspirations and short-term benchmarks. Informed by the preferences of the City Commission, the availability of staff and financial resources; a strategic plan will focus the efforts of the City to accomplish the most important goals as set by the Commission and community within the determined timeframe. On May 15, 2017, the Commission adopted a final version of the overarching Vision Statements and Strategies (goals) and asked the staff to draft suggested actions to accomplish the goals as adopted. The Director Team spent several months developing recommended actions which the Commission reviewed on September 11, 2017. UNRESOLVED ISSUES: A Gantt chart, timeline, budget and staffing implications of this plan is being developed. That information can be finally developed once agreement has been reached on the action items and item 7. ALTERNATIVES: As suggested by the City Commission. FISCAL EFFECTS: None. Attachment: Powerpoint presentation slides for #7 Strategic Plan Narrative updated to latest version 02/12/18 96 1 DRAFT for Commission Review (March 5, 2018) Vision and Vision Statements Vision Bozeman remains a safe, inclusive community, fostering civic engagement and creativity, with a thriving diversified economy, a strong environmental ethic, and a high quality of life as our community grows and changes. Vision Statements 1. An Engaged Community. We foster a culture of engagement and civic leadership based on innovation and best practices involving community members of all backgrounds and perspectives. 2. An Innovative Economy. We grow a diversified and innovative economy leveraging our natural amenities, skilled and creative people, and educational resources to generate economic opportunities. 3. A Safe, Welcoming Community. We embrace a safe, healthy, welcoming and inclusive community. 4. A Well-Planned City. We maintain our community's quality of life as it grows and changes, honoring our sense of place and the 'Bozeman feel' as we plan for a livable, affordable, more connected city. 5. A Creative, Learning Culture. We expand learning, education, arts, expression and creativity for all ages. 6. A Sustainable Environment. We cultivate a strong environmental ethic, protecting our clean air, water, open spaces and climate, and promote environmentally sustainable businesses and lifestyles. 7. A High Performance Organization. We operate as an ethical, high performance organization anticipating future needs, utilizing best practices, and striving for continuous improvement. 97 2 1. An Engaged Community We foster a culture of engagement and civic leadership based on innovation and best practices involving community members of all backgrounds and perspectives. 1.1 Outreach - Continue to strengthen and innovate in how we deliver information to the community and our partners. a) City Communication Plan and Protocol. Develop, implement, and train for, a City-wide communications protocol and outreach plan. b) Dramtically increase transparency and create access to all city documents. 1.2 Community Engagement - Broaden and deepen engagement of the community in city government, innovating methods for inviting input from the community and stakeholders. a) Enhance City Committees and Advisory Boards. Restructure or combine City boards and committees to more effectively advise the City and engage the public. b) Community Engagement Plan. Develop a plan to increase community engagement in city decision- making processes. c) Create a Standard Boards and Commission Onboarding and Education Process. Increase education for boards, advisory boards and the zoning commission. 1.3 Public Agencies Collaboration - Foster successful collaboration with other public agencies and build on these successes. a) Quarterly City/County Commission Meetings. Establish regularly scheduled meetings between the City of Bozeman and Gallatin County Commission as well as an annual meeting with the City of Belgrade. b) Enhance our relationship with BSD7. c) Enhance our relationship with Montana State University. d) Enhance our relationship with State Agencies. e) Develop and support a legislative agenda. 1.4 Business and Institutional Partnerships - Explore opportunities for partnerships with key business groups and non-profit organizations. 98 3 1. Parking Lot – An Engaged Community 1.1 Outreach a. Enhance Website for Greater Interaction. Direct resources to continue to enhance the City’s website to help with greater customer interaction, access to the Commission’s priorities, and important community engagement opportunities. b. Develop Performance Management Dashboards. Develop public dashboards to report on City performance. Investigate a neighborhood-specific, online and text-based early notification system to engage citizens in development and zoning proposals, and to provide notification of traffic pattern disruptions and construction projects that impact their specific neighborhood. (ADDITION – TC) (1-4) 1.2 Community Engagement c. “Invite the Stranger” Into Discussions and Decision Making. Develop a system or process that engages community members that challenge our preconceived thoughts and processes in an effort to facilitate better decision making. (IP) d. Implement a City-wide 311. Implement a non-emergency community hotline for requests for city services (CM) 1.3 Public Agencies Collaboration 1.4 Business and Institutional Partnerships a. Schedule regular meetings between MSU and the City to identify common interests and opportunities to collaborate (CM) 99 4 2. An Innovative Economy We grow a diversified and innovative economy leveraging our natural amenities, skilled and creative people, and educational resources to generate economic opportunities. 2.1 Business Growth - Support retention and growth of both the traded and local business sectors while welcoming and encouraging new and existing businesses. 2.2 Infrastructure Investments - Strategically invest in infrastructure as a mechanism to encourage economic development. a) Identify Commercial/Industrial Infrastructure Needs. Identify sites for new or redevelopment in commercial and industrial areas that lack adequate infrastructure and develop new financing strategies to fund these investments 2.3 Workforce Development - Support education and workforce development initiatives to improve the skills of our citizens. 2.4 Partnerships to Spur Economic Vitality - Pursue opportunities that connect creativity, innovation, and the economic development, governance, and education to improve the quality of life and enhance the business climate in Bozeman. a) Diversify the use of our tourism funds to attract a greater number of visitors to promote economic development. Consider how tourism funds can be incorporated into economic development b) Institute an annual conference with regional partners to better understand workforce and cluster development 100 5 2. Parking Lot - An Innovative Economy 2.1 Business Growth b. Provide Permitting Assistance through the Economic Development Department. Create a role in Economic Development for a specific person to introduce businesses to the city’s permitting and development process. (TC) c. Identify Industry Cluster Siting Needs. Work with industry clusters to understand their unique siting needs and help them find locations. d. Inventory Land for Appropriate Zoning. Ensure enough appropriately zoned land in desired employment areas. (CM) e. Establish an Economic Development Group. Establish an Economic Development Group with County Economic Development, Planning and Public Works staff.(CM) 2.2 Infrastructure Investments b. Develop a Broadband Infrastructure Installation Policy. Develop a complete streets policy that includes installation of broadband infrastructure and plan for future broadband infrastructure installation. (CM) 2.3 Workforce Development a. Gallatin College curriculum support. Support Gallatin College in its efforts to create an industry group to advocate for additional two-year training programs to its curriculum (CM) b. Workforce public transportation. Work with Streamline to expand routes to include workforce housing. (CM) (move to 4.5?) 2.4 Partnerships to Spur Economic Vitality a. Work with local educational partners (Tie workforce development training to meet the needs of the local employers - JK). Support SD7, MSU and Gallatin College in their efforts to develop curriculum and provide training to develop local workforce. (IP) b. Develop collaborative relationships with local, regional and state economic development partners Support Prospera, Chamber, NRMEDD Memberships and the Governor’s Office of Economic Development, the Mansfield Center and the Montana/Idaho Community Development Corp to support local and regional economic development (JK) Build a Community College (add JK) (1-4) 101 6 3. A Safe, Welcoming Community We embrace a safe, healthy, welcoming and inclusive community. 3.1 Public Safety - Support high quality public safety programs, emergency preparedness, facilities, and leadership. a) Develop a Criminal Justice Facility Plan. Continue to work with Gallatin County to develop a joint City-County facility for law enforcement and criminal justice courts and propose it to voters. b) Improve Emergency Preparedness Programs. Improve our community’s emergency preparedness by implementing outreach programs to include information and planning to assist residents in self preparedness. c) Implement the Fire Station Location Plan. d) Update Public Safety Technology Systems. Work with Gallatin County to fund and implement necessary new technology systems for Police and Fire Departments. e) Adopt, Fund and Implement Staffing Plan for Police. Augment staffing to improve efficiencies and police service delivery to the community consistent with the findings of staffing analysis f) Obtain Fire Department Accreditation. Pursue Fire Department accreditation through the Center for Public Safety Excellence (CPSE) Commission on Fire Accreditation International (CFAI) 3.2 Health & Safety Action - Work with our partners to improve education, public awareness, and to coordinate programs concerning emergency services, criminal justice, and important social services. a) Strengthen Community Service Networks. Hire an employee to coordinate and strengthen existing community networks for those with mental health, substance abuse and addiction, and housing challenges. b) Perform a Community Risk Assessment. Assess the community’s risk for natural, health or human disasters in order to identify relevant needs for preparedness and recovery. c) Develop a City/County Social Service Network. Work with Gallatin County and other community partners to identify needs, develop, and appropriately fund a comprehensive strategy for addressing mental health, substance abuse and addiction, and housing challenges. 3.3 Friendly Community - Ensure Bozeman continues to welcome diversity through policies and public awareness. a) Anticipate, celebrate, and incorporate an increasingly diverse population into the community, city advisory boards, and city staff. b) Review the feasibility of all city vendors and suppliers to establish and enforce a gender pay equality policy. 102 7 3.4 Active Recreation – Facilitate and promote recreational opportunities and active health programs and facilities. 103 8 3. Parking Lot - A Safe, Welcoming Community 3.1 Public Safety f. Complete Lead Pipe Replacement. Replace all existing lead service lines in the city. (JK) 3.2 Health & Safety Action 3.3 Friendly Community a. Develop Diversity Outreach Programs. Develop an active outreach program that identifies the challenges and opportunities in developing a diverse and inclusive community. (TC) b. Diversify Advisory Boards. Focus on economic and social diversity in appointments to city boards and committees. (TC) c. Develop Multi –Lingual Services. Create a program to increase non-English language skills for city employees and facilities. (TC) d. Review City Facilities, Policies and Benefits to ensure all People are Treated Equally. (IP) e. Review City Streets and Facilities for ADA Compliance. Work with groups representing folks with disabilities to learn what the city can do to increase accessibility and identify missing connections. Create a map marking the locations of limited mobility recreation facilities. (IP) 3.4 Active Recreation a. Increase Programming for Multi-Generational Recreation Programs and Facilities. Increase support for multi-generational recreational programs and facilities such as pickle ball, curling, shuffleboard, and other activities. (IP) b. Complete Development of Story Mill Community Center. Remodel and open the Story Mill Community Center. c. Complete Phase I of the Sports Park. Complete construction of the first phase of the Bozeman Sports Park. d. Complete Construction of Separated Path to the “M” & Drinking Horse. Construct a separated pathway from town to the community’s most popular trailheads, thereby creating safe, active transportation routes to them. e. Develop the Story Mill Community Park. Build a multi-generation community outdoor recreation facility. f. Develop a Plan to Construct a New Aquatics Facility. Continue to investigate financing strategies for construction of a new aquatics center including regional financing approaches; and complete design of the center. (IP) g. Repair and Upgrade Bogert Pool. Keep Bogert swimming pool as a community asset until such time a viable replacement exists. 104 9 4. A Well-Planned City We consistently improve our community’s quality of life as it grows and changes, honoring our sense of place and the ‘Bozeman feel’ as we plan for a livable, affordable, more connected city. 4.1 Informed Conversation on Growth - Continue developing an in-depth understanding of how Bozeman is growing and changing and proactively address change in a balanced and coordinated manner. a) Adopt a New Growth Policy Based on Sustainable Growth Principles. Direct and guide sustainable growth through appropriate planning, annexation, land use, and a streamlined development review process. b) Develop and Align Infill Policies. Develop, adopt and align city policies for infill and redevelopment, economic development and public infrastructure. c) GIS Land Use & Infrastructure Development Tracking. Provide easy-to-use, accurate and informative tracking of land-use and infrastructure development trends and project-specific progress for use across the organization to inform strategic infrastructure investments. 4.2 High Quality Urban Approach - Continue to support high-quality planning, ranging from building design to neighborhood layouts, while pursuing urban approaches to issues such as multimodal transportation, infill, density, connected trails and parks, and walkable neighborhoods. a) Manage Growth Adjacent to City (Donut). Prioritize continuing to allocate resources to address growth in the greater Bozeman area. b) Complete Unified Development Code, Phase 2. Once the updated Unified Development Code (UDC) for growth and infrastructure is adopted by City Commission, begin Phase 2 of UDC to address parking standards and affordable housing and sign code. c) Parking Management by District. Develop a comprehensive, integrated approach to parking management for the downtown, midtown, university, and other districts. Consider a range of solutions including both on-street parking and parking garages. d) Prepare for Metropolitan Planning Organization Designation. Begin advance planning and preparation for Bozeman’s anticipated designation as a Metropolitan Planning Organization (MPO). Coordinate with other regional governments on inter-local agreements, transportation planning functions, and required development for the City as an MPO. e) Update Historic Preservation Guidelines. Update the Neighborhood Conservation Overlay District (NCOD) guidelines for historic preservation in downtown, midtown, and other commercial districts and neighborhood centers. Promote continued investment in the city's inventory of historic structures relative to ongoing infill and redevelopment. 105 10 4.3 Strategic Infrastructure Choices - Prioritize long-term investment and maintenance for existing and new infrastructure. a) Develop a Comprehensive Parks Maintenance and Facilities Funding Program. b) Increase Capacity of Sewer Pipes to Accommodate Development Projects. Projects include: North Frontage Road sewer project, Front Street sewer project and Davis Lane. c) Complete a Downtown Infrastructure Plan. Complete a plan for downtown infrastructure and prioritize improvements in the various Capital Improvement Programs (CIPs). d) Explore Sustainable Technology. Explore technologies to advance environmental sustainability. Examples include Advanced Metering Infrastructure, performance management systems also known as community “dashboards,” indoor and outdoor lighting controls, Electric Vehicle (EV) charging infrastructure, and data analytics. e) Annexation of Islands and Critical Adjacent Lands. Investigate the development of new annexation policies to address long term tax fairness for public services, locations of infrastructure, and locations for future infill and growth. 4.4 Vibrant Downtown, Districts & Centers - Promote a healthy, vibrant Downtown, Midtown, and other commercial districts and neighborhood centers – including higher densities and intensification of use in these key areas. a) Update the Downtown Plan b) NCOD 4.5 Housing and Transportation Choices - Vigorously encourage, through a wide variety of actions, the development of sustainable and lasting housing options for underserved individuals and families and improve mobility options that accommodate all travel modes. a) Enhance Non-motorized Transportation b) Develop a Comprehensive Affordable Housing Action Plan that includes, but is not limited to: 1. Mandates the creation of affordable housing across all dwelling unit types. 2. Provides prescribed flexibility in the manner in which the mandatge can be accomplished. 3. Provides a substantial, broad-based and reliable source of funding for the construction of affordable housing and for affordable housing loans. 4. Actively encourages Bozeman’s major employers to develop workforce housing programs for their employees. 106 11 4. Parking Lot - A Well-Planned City 4.1 Informed Conversation on Growth 4.2 High Quality Urban Approach 4.3 Strategic Infrastructure Choices b. Use Tourism Improvement Dollars for Infrastructure. Seek legislative authority to allocate Tourism Business Improvement dollars to local infrastructure projects. (CM) d. Implement the Water Resources Plan. Including: Groundwater well field, Sourdough canyon natural storage, Sourdough Canyon water transmission, Lyman water tank and transmission main, Hyalite Dam Reservoir improvements. (CA) f. Stormwater Control. Pilot, construct, and maintain green and low impact stormwater control measures that soak up, filter, and infiltrate stormwater and its pollutants, while adding a natural and accessible look to the city’s built environment. (TC) j. Encourage a County-wide Local Gas Tax. Suggest Gallatin County propose a local gas tax to be approved by voters to help fund local infrastructure projects. This is another way to share the City’s funding burden of providing urban services with other county residents as well as tourists. (TC) Restore (IP) 1.3 instead? cm (2-3) failed 4.4 Vibrant Downtown, Districts & Centers a. Enhance Livability of Neighborhoods Through City Services and Code Enforcement. Maintain and enhance attractive neighborhoods through improved city services, innovative enforcement techniques and voluntary compliance with city codes and regulations. (JK) b. Sub-Area and Node Planning. Ensure adequate resources exist to develop future planning for targeted subareas of the city such as downtown, midtown, and neighborhoods. (IP) c. Reevaluate City Zone Map. Make considerations for high density zoning, transitional zoning and live/work zoning. (IP) e. Downtown and Midtown Public Space. Develop public spaces in the downtown area and other commercial locations. (CM) d. Adopt a Strategic Parking Plan. Implement adopted strategic parking plan to provide adequate parking to support vibrant commercial activity. (CM) 4.5 Housing and Transportation Choices d. Infrastructure for Non-motorized Transportation. Paint shared lane markings and strategic crosswalks for cyclists to encourage alternative means of transportation. (CM) New d. Plan and create safe, interconnected bicycle, sidewalk and separated shared-use path networks to encourage non-motorized travel by both impaired and non-impaired individuals. (TC) (1-4) failed b. Enhance Public Transportation. Work with Streamline on system expansion options. (CA) 2.3d?) 107 12 5. A Creative, Learning Culture We expand education, arts, expression, and creativity for all ages. 5.1 Civic and Cultural Infrastructure - Expand Bozeman’s civic and cultural “infrastructure” as the city grows. a) Library Expansion Planning. Ensure library services and facilities meet the demands of the city. 5.2 Support for Public Art - Encourage and support partnerships for public art and other arts and cultural initiatives in the city. a) Document and Create an Art Trail Map. Partner with existing organizations to create a bike and trail map that showcases public art throughout the City. b) Explore an Outdoor Music Venue 5.3 Partnerships for Education and Learning – Strengthen and support partnerships for arts and culture with a wide variety of individuals, organizations, and institutions to enhance and improve education and learning in Bozeman. a) b. Strategic Educational and Arts Partnerships. Develop and strengthen partnerships with the School District and Montana State University to further the arts. 108 13 5. Parking Lot – A Creative, Learning Culture 5.1 Civic and Cultural Infrastructure a. Create an Arts, Culture and Music Plan. Develop a clear strategic plan detailing City’s role in arts and culture. Address the existing resources and needs for facilities for performing arts and live music within the city. (IP) 5.2 Support for Public Art a. Create Spontaneous Art Programs. Partner with MSU and other local entities to create spontaneous art and music programs such as pop-up art, public pianos in parks, and other ephemeral cultural events. (IP) c. Public Arts Coordinator. Explore options to fund an arts coordinator role. (JK) e. Create a municipal percent for arts (CA) 5.3 Partnerships for Education and Learning a. Develop Relationships and Common Goals. Identify key stakeholders that can contribute to a shared vision for the arts. (IP) 109 14 6. A Sustainable Environment We cultivate a strong environmental ethic; protect our clean air, water, open spaces and climate; and promote environmentally sustainable businesses and lifestyles. 6.1 Clean Water Supplies - Ensure adequate supplies of clean water for today and tomorrow. a) Watershed Management. Develop and Implement a regional watershed approach to manage water quantity and quality. 6.2 Protect Local Air Quality - Protect local air quality. a) Apply for state funding for a study to monitor air quality 6.3 Climate Action - Reduce community and municipal Greenhouse Gas (GHG) emissions, increase the supply of clean and renewable energy; foster related businesses. a) Update the Climate Action Plan. Update the Climate Action Plan and revisit greenhouse gas emissions inventories, review reduction targets, etc. b) Increase Solid Waste Recycling Services. Adopt incentive programs to increase the public’s utilization of city recycling and solid waste services. c) Create Solar Energy Policies. Review three-year data from NorthWestern Energy’s Community Solar Installation to inform planning and policies. 6.4 Climate Change Adaptation and Mitigation - Increase the community’s resiliency and preparedness in response to climate change. 6.5 Parks, Trails & Open Space - Support the maintenance and expansion of an interconnected system of parks, trails and open spaces. a) Update Parks & Recreation Strategic Plan. Develop the next iteration of the Bozeman Parks & Recreation Strategic Plan (PROST). Use this plan to help inform the other City departmental planning. 110 15 6. Parking Lot – A Sustainable Environment 6.1 Clean Water Supplies a. Prioritize Water Conservation and New Water Resources. Prioritize water rights management and development of new water resources such as water storage in Sourdough Canyon and a new well field. Prioritize ongoing and enhanced water conservation efforts. (IP) b. Develop Wastewater Quality Standards. Work with regulatory agencies to develop water quality standards for the East Gallatin River. Include regulations for future permitting and expansion of a treatment facility. (IP) 6.2 Protect Local Air Quality A. Monitor Air Pollution Data. Coordinate with the State and Gallatin City-County Health Department to monitor and track air pollutants of concern in and around the City of Bozeman. Use air quality monitoring data to inform planning and policies. (CM) 6.3 Climate Action b. Renewable Energy Solutions for City Facilities and Programs. Develop methods for using renewable energy in City facilities. Expand the use of alternative fuels and hybrid technology in the City’s transportation fleet. (IP) d. Renewable Energy Development and Collaboration. Coordinate with partners on residential and commercial programs and policies for distributed renewable energy. Support legislation to provide new opportunities for renewable energy development. (TC) 6.4 Climate Change Adaptation and Mitigation a. Develop a Climate Adaptation Plan. Develop and implement an integrated Climate Adaptation Plan with community members and regional stakeholders. (CM) better define and move? 6.5 Parks, Trails & Open Space b. Parks System Interconnectivity. Develop and implement park system interconnectivity (e.g., Safe Routes to Parks), partnering with other groups such as the Gallatin Valley Land Trust. (CM) 111 16 7. A High Performance Organization We operate as an ethical high performance organization, anticipating future needs, utilizing best practices and striving for continuous improvement. 7.1 Values-Driven Culture - Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the community’s trust. Insist on a values- driven organizational culture that expects ethical conduct, competency, performance, and innovation. Accept black text (CM) passed 5-0 7.2 Employee Excellence - Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance. in their service to the community. Have the attitude to do what it takes within the bounds of the law to serve the public. (modified (TC)) (5-0) Be accountable and expect accountability from others. Make demonstrated use of good judgement a part of the evaluation process for promotions. (add red language (JK)) (5-0) 7.3 Best Practices, Creativity & Foresight - Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City. Be also adaptable and flexible with an outward focus on the customer and an external understanding of the issues as others may see them. Rely upon staff across the organization who show innovative solutions to problems and who are interested to have variety in their work.(Amended (TC)) (5-0) 7.4 Performance Metrics - Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and services, and promote greater accountability, effectiveness and efficiency. Use ‘community consulting’ to gather information to improve services, to Learn from those outside city government, and to measure specific tasks for performance. (amended CM) (3-2 passed) 7.5. Funding and Delivery of City Services. Develop (JK) (4-1 passed)Use equitable and sustainable sources of funding for appropriate City services, and deliver them in a lean and efficient manner. (amended CM) (4-1 passed) 112 17 7.1 Values-Driven Culture - Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the community’s trust. (as adopted 2-12-18) b) Develop a Cross-Functional Team Culture. Use cross-functional teams to meet Bozeman’s future opportunities and challenges. c) Create a culture of innnovation 113 18 7.2 Employee Excellence - Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance. Be accountable and expect accountability from others. Make demonstrated use of good judgement a part of the evaluation process for promotions. (as adopted 2-12-18) c. Implement an Employee Excellence Recognition Program. f. Set Diversity Goals. Define the type of diversity the City seeks to achieve as an organization (e.g. reflecting the community-at-large) and develop a program to achieve these goals. 114 19 7.3 Best Practices, Creativity & Foresight - Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City. Be also adaptable and flexible with an outward focus on the customer and an external understanding of the issues as others may see them. (as adopted 2- 12-18) a. Implement Department Staffing Plans. Compile departmental staffing plans and create a system to implement the plans to address current and future work load. b. System Integration. Identify key systems that if integrated would improve efficiency and effectiveness. c. Improve Departmental Collaboration. Identify opportunities to improve collaboration between City departments and create subgroups on communications, community interactions, long-range planning, and other matters of common concern. d. Update Departmental Plans. Proceed with updates of the next generation of departmental plans scheduled for review and update during the 5-year timeframe of this strategic plan. e. High-level Policy Conversations. Develop a structure to foster regular, ongoing dialogue on innovative ideas and information to assist the commission with high level policy deliberation and decisions. 115 20 7.4 Performance Metrics - Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and services, and promote greater accountability, effectiveness and efficiency. Learn from those outside city government and measure specific tasks for performance. (as adopted 2-12-18) a. Develop Data Analysis Tools. Develop more sophisticated analytical tools to access, monitor, measure, and analyze data to inform decision making. b. Set Performance Measures. Set performance measures that align with the Strategic Plan. c. Analyze and Collect Data from Performance Measures. Analyze and collect data from performance measures to ensure implementation of the Strategic Plan, and redesign measures as needed. d. Strategic Municipal Service Delivery Expectations. Strategically manage community and employee expectations about the City’s capacity to deliver services. 116 21 7.5. Funding and Delivery of City Services. Use equitable and sustainable sources of funding for appropriate City services, and deliver them in a lean and efficient manner. (as adopted 2-12-18) 117 22 7. Parking Lot – A High Performance Organization 7.1 Values-Driven Culture a. Become a more adaptable organization by 1- encouraging employees to understand each other’s work style 2-understanding their own strengths and weaknesses 3-further implementing assessment tools citywide (IP) 7.2 Employee Excellence a. Develop and grow leaders within the City organization. (IP) b. Be a “Best in Class” Employer. Enhance the attractiveness of the City as a place to work through salary and benefit packages, workplace amenities (Popcorn at all facilities), and other measures. (TC) d. Develop and Implement an Innovative Onboarding Program for New Employees. Work with partners to develop new tools to recruit and provide assistance to new employees so they feel welcome and prepared. (IP) e. Create a Mentoring Program. Implement a mentoring and coaching program for emerging leaders in the organization. (IP) 7.3 Best Practices, Creativity & Foresight 7.4 Performance Metrics 118 7.1 Values-Driven Culture - Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the community’s trust. Insist on a values-driven organizational culture that expects ethical conduct, competency, performance, and innovation. 7.2 Employee Excellence - Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance in their service to the community. Have the attitude of do what it takes within the bounds of the law to serve the public. Be accountable and expect accountability from others. Make demonstrated use of good judgement a part of the evaluation process for promotions. 7.3 Best Practices, Creativity & Foresight - Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City. Be also adaptable and flexible with an outward focus on the customer and an external understanding of the issues as others may see them. Rely upon staff across the organization who show innovative solutions to problems and who are interested to have variety in their work. 7.4 Performance Metrics - Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and services, and promote greater accountability, effectiveness and efficiency. Use ‘community consulting’ to gather information to improve services, to learn from those outside city government, and to measure specific tasks for performance. 7. A High Performance Organization We operate as an ethical high performance organization, anticipating future needs, utilizing best practices and striving for continuous improvement. 119 Strategic Plan – Review #7 in Entirety Review each Strategy - Completed Next Step: Review each Action Item • Keep: Commission goes through the list of actions and determines which ones remain doing so by agreement on each (show of hands?) • Remove: Commissioners can suggest items to remove and they are placed on a list (parking lot) • Discuss ‘parking lot’ action items on the list one by one and voted upon. • Add action item back in to Strategic Plan unchanged • Modify action item and add back into Strategic Plan • Remove action item from Strategic Plan 120 7.1 Values-Driven Culture - Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the community’s trust. a) Adopt the DiSC Profile SystemCity-wide. Adopt the DiSC Profile System for all employees to enhance our culture of teamwork and understanding. a) Become a more adaptable organization by 1- encouraging employees to understand each other’s work style 2-understanding their own strengths and weaknesses 3-further implementing assessment tools citywide b) Develop a Cross-Functional Team Culture. Use cross-functional teams to meet Bozeman’s future opportunities and challenges. c) Establish an Award for Innovation. Create a culture where employees are empowered to find new and innovative ways to meet Bozeman’s future opportunities and challenges. Acknowledge staff innovation through an Innovation Award program c) Create a culture of innovation 121 7.1 Values-Driven Culture Priority Cost Difficulty Time Lead Partners NOTES 7 a Become a more adaptable organization, encouraging employees to understand each other's work style better and their own strengths and weaknesses by further implementing assessment tools city wide A 2 2 2 Human Resources City Manager, Asst City Mgrs This comes with predictability from management as to the expectations of being more adaptable as well as understanding each other/work styles b Develop a cross-functional team culture A 1 2 2 City Manager Director Team ongoing and expandable c Create a culture of innovation A 1 2 3 City Manager HR Director/Dept Directors ongoing and expandable A High Performance Organization - We operate as an ethical, high performance organization anticipating future needs, utilizing best practices, and striving for continuous Task 7.1 Values-Driven Culture – Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the Adaptable work units, understanding the styles of work, and rewarding innovation are elements of a strong organization. 122 7.2 Employee Excellence - Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance in their service to the community. a) Recruitment of Top Quality Employees. Recruit highly skilled, proactive employees who fit the City’s organizational culture. Attract them with competitive salary, benefits, and opportunities for career advancement, employee satisfaction programs, and community quality of life. b) A Flexible Work Environment. Allow for a healthy work/life balance through flexibility within the workplace so that employees can be “on” when they are here. c) Lead by Example. The City’s leadership team will model the organization’s cultural goals. d) Continued Growth of Leadership. Continue to increase the capacity and skills of existing leaders. e) Implement Wellness Programs. Support and promote the health and well-being of City employees by developing a comprehensive wellness program. f) Provide Quality Work Environments for a Growing Staff. Develop a Facilities Master Plan to address the existing shortage of space for staff and to accommodate continued growth of staff over next several years. g) Foster Leadership at All Levels. Encourage all employees to be leaders within their departments by anticipating and responding to needs. h) Hold Regular All-Staff Meetings. Hold two all-staff meetings each year to let citywide staff see themselves as part of “One city. One team. One voice.” i) Be a “Best in Class” Employer. Enhance the attractiveness of the City as a place to work through salary and benefit packages, workplace amenities (Popcorn at all facilities), and other measures. j) Encourage Employee Engagement. Create opportunities for employees to be open about their expectations of the organization as an employer and to offer suggestions on process improvements. 123 a) Implement an Employee Excellence Recognition Program. b) Implement the “Lead from Within” Academy. Implement this leadership training program for lead workers and first line supervisors that are new to the role. c) Develop and Implement an Innovative Onboarding Program for New Employees. Work with partners to develop new tools to recruit and provide assistance to new employees so they feel welcome and prepared. d) Create a Mentoring Program. Implement a mentoring and coaching program for emerging leaders in the organization. e) Create a Career Path Program. Research and develop a model for succession planning and a career path program. f) Review the City’s Living Wage Ordinance. Review the City’s current Living Wage Ordinance for its current and future relevance and update it accordingly. g) Set Diversity Goals. Define the type of diversity the City seeks to achieve as an organization (e.g. reflecting the community-at-large) and develop a program to achieve these goals. 124 7.2 Employee Excellence Priority Cost Difficulty Time Lead Partners NOTES Develop and grow leaders within the city organization A 2 1 2 Director Team City Manager, HR Director Currently HPO Be a “best in class” employer B 2 2 2 City Manager Director Team National Recognition/Standards Implement an employee excellence recognition program A 1 1 1 City Manager Director Team Needed Develop and implement an innovative onboarding program for new employees B Human Resources Department Directors Needed Create a mentoring program A 1 1 1 Director Team City Manager More formal framework needed Set workforce diversity goals B 2 2 2 Human Resources City Manager, Director Team Ongoing/more deliberate focus needed Employee Excellence – Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance in Task 7.2 Mentoring and recognition of employees provides support for developing future leaders within the organization. 125 7.3 Best Practices, Creativity & Foresight - Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City. a) Implement Department Staffing Plans. Compile departmental staffing plans and create a system to implement the plans to address current and future work load. b) System Integration. Identify key systems that if integrated would improve efficiency and effectiveness. c) Improve Departmental Collaboration. Identify opportunities to improve collaboration between City departments and create subgroups on communications, community interactions, long-range planning, and other matters of common concern. d) Update Departmental Plans. Proceed with updates of the next generation of departmental plans scheduled for review and update during the 5-year timeframe of this strategic plan. e) High-level Policy Conversations. Develop a structure to foster regular, ongoing dialogue on innovative ideas and information to assist the commission with high level policy deliberation and decisions. 126 7.3 Best Practices, Creativity & Foresight Priority Cost Difficulty Time Lead Partners NOTES a Implement department staffing plans A 2 2 2 Human Resources City Manager, HPO Group ongoing b Identify key system integrations B 1 2 2 Director Team City Manager c Improve departmental collaboration A 1 2 2 City Manager Director & HPO Teams More specific opportunities and also trust building d Update departmental plans B 2 2 2 Director Team City Manager ongoing e Develop high-level policy conversations A 1 3 3 City Manager Director Team Viewing the city from 50,000 feet. Needed. 7.3 Best Practices, Creativity & Foresight – Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City Task The time for developing partnerships and collaboration is not during a crisis. We need time to connect on high level issues as well as daily details. 127 7.4 Performance Metrics - Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and services, and promote greater accountability, effectiveness and efficiency. a) Develop Data Analysis Tools. Develop more sophisticated analytical tools to access, monitor, measure, and analyze data to inform decision making. b) Set Performance Measures. Set performance measures that align with the Strategic Plan. c) Analyze and Collect Data from Performance Measures. Analyze and collect data from performance measures to ensure implementation of the Strategic Plan, and redesign measures as needed. d) Strategic Municipal Service Delivery Expectations. Strategically manage community and employee expectations about the City’s capacity to deliver services. 128 7.4 Performance Metrics Priority Cost Difficulty Time Lead Partners NOTES a Develop data analysis tools to inform decision making B 2 2 2 Director Team City Manager, GIS Manager Important b Reevaluate and update departmental performance measures B 2 3 2 Director Team City Manager Make them relevant to latest work, simple, measurable c Analyze and collect data from performance measures B 2 3 2 Director Team City Manager ongoing, establish routines, fill in gaps d Engage community in service delivery expectations C 1 2 2 Director Team City Manager focus groups, vendor/customer input 7.4 Performance Metrics – Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and Task What gets measured gets done. These steps take staff time and collaboration among departments. 129 Strategic Plan – Review #7 in Entirety Review each Strategy - Completed Review each Action Item – Completed 130 Next Steps • Update Strategic Plan draft document with changes made tonight • Receive input from community over the next 30 days • Build a GANTT Chart of projects along a timeline • Identify staffing and budget constraints • Finalize flyer for Strategic Plan 131 1 Our Vision Bozeman remains a safe, inclusive community, fostering civic engagement and creativity, with a thriving diversified economy, a strong environmental ethic, and a high quality of life as our community grows and changes. 132 2 Contents Introduction ................................................................................................................................................................................................................... 3 Vision and Vision Statements ........................................................................................................................................................................................ 4 An Engaged Community ................................................................................................................................................................................................. 5 An Innovative Economy ................................................................................................................................................................................................. 7 A Safe, Welcoming Community ..................................................................................................................................................................................... 9 A Well-Planned City ..................................................................................................................................................................................................... 12 A Creative, Learning Culture ........................................................................................................................................................................................ 16 A Sustainable Environment .......................................................................................................................................................................................... 18 A High Performance Organization ............................................................................................................................................................................... 20 133 3 Introduction The City of Bozeman is in the midst of considerable growth. As we continue to grow as a community, it is important for us as an organization to determine what our priorities will be moving forward. Our Strategic Plan will serve as a tool to help lead policy decisions, funding and budget conversations, and staffing choices. This document is broken down into the following parts: • Vision Our Vision is the framework for the strategic plan. It is a short statement that expresses the overall goal for the organization. • Vision Statements The Vision Statements are an extension of the Vision. They are statements that break the larger vision up into categories from which to work with. • Strategies The Strategies are how we will achieve the Vision Statements. They are general tactics – or focus areas – to consider when making decisions. • Action Items Action Items are staff’s proposed methods to progress within each of the Strategies. They are specific, measurable goals, which will contribute to achieving the identified general Strategies. While the Strategic Plan is a critical planning document intended to help guide the City, it is not the City’s only planning document. Over the years Bozeman has initiated several important planning efforts targeting specific areas of municipal services and governance. This Strategic Plan takes into account these planning efforts without duplicating the specific actions contained within each of those plans. The Action Items included within this document are those that have been identified to specifically further the identified Strategies. Other planning documents that help guide the City’s growth include (but are not limited to): • Bozeman Community Plan • Library Strategic Plan • Fire Protection Master Plan • Transportation Master Plan • Water Facility Plan • Stormwater Facilities Plan • Urban Forestry Management Plan • Parks, Recreation, Open Space and Trails Plan (PROST) • Sustainability Plan • Affordable Housing Action Plan • Drought Management Plan • Economic Development Plan • Various Neighborhood and TIF Plans 134 4 Vision and Vision Statements Vision Bozeman remains a safe, inclusive community, fostering civic engagement and creativity, with a thriving diversified economy, a strong environmental ethic, and a high quality of life as our community grows and changes. Vision Statements 1. An Engaged Community. We foster a culture of engagement and civic leadership based on innovation and best practices involving community members of all backgrounds and perspectives. 2. An Innovative Economy. We grow a diversified and innovative economy leveraging our natural amenities, skilled and creative people, and educational resources to generate economic opportunities. 3. A Safe, Welcoming Community. We embrace a safe, healthy, welcoming and inclusive community. 4. A Well-Planned City. We maintain our community's quality of life as it grows and changes, honoring our sense of place and the 'Bozeman feel' as we plan for a livable, affordable, more connected city. 5. A Creative, Learning Culture. We expand learning, education, arts, expression and creativity for all ages. 6. A Sustainable Environment. We cultivate a strong environmental ethic, protecting our clean air, water, open spaces and climate, and promote environmentally sustainable businesses and lifestyles. 7. A High Performance Organization. We operate as an ethical, high performance organization anticipating future needs, utilizing best practices, and striving for continuous improvement. 135 5 1. An Engaged Community We foster a culture of engagement and civic leadership based on innovation and best practices involving community members of all backgrounds and perspectives. 1.1 Outreach - Continue to strengthen and innovate in how we deliver information to the community and our partners. a) Enhance Website for Greater Interaction. Direct resources to continue to enhance the City’s website to help with greater customer interaction, access to the Commission’s priorities, and important community engagement opportunities. b) Develop Performance Management Dashboards. Develop public dashboards to report on City performance. c) City Communication Plan and Protocol. Develop and implement a City-wide communications protocol and outreach plan. d) Create Access to Development Documents. Develop a project information portal for public access to documents regarding new development. 1.2 Community Engagement - Broaden and deepen engagement of the community in city government, innovating methods for inviting input from the community and stakeholders. a) Coordinate City Committees and Advisory Boards. Restructure or combine City boards and committees to more effectively advise the City and engage the public. b) Community Engagement Plan. Develop a plan to increase community engagement in city decision-making processes. c) “Invite the Stranger” Into Discussions and Decision Making. Develop a system or process that engages community members that challenge our preconceived thoughts and processes in an effort to facilitate better decision making. 136 6 d) Implement a City-wide 311. Implement a non-emergency community hotline for requests for city services. 1.3 Public Agencies Collaboration - Foster successful collaboration with other public agencies and build on these successes. a) Quarterly City/County Commission Meetings. Establish regularly scheduled meetings with the City and County Commission. b) Attend BSD7 Board Meetings. Attend BSD7 meetings as appropriate to build relationships and look for opportunities to collaborate. 1.4 Business and Institutional Partnerships - Explore opportunities for partnerships with key business groups and non-profit organizations. a) Schedule Regular Meetings with MSU. Schedule regular meetings between MSU and the City to identify common interests and opportunities to collaborate. 137 7 2. An Innovative Economy We grow a diversified and innovative economy leveraging our natural amenities, skilled and creative people, and educational resources to generate economic opportunities. 2.1 Business Growth - Support retention and growth of both the traded and local business sectors while welcoming and encouraging new and existing businesses. a) Develop and Support a Legislative Agenda. Develop and support a legislative agenda with other regional economic development groups to preserve existing economic development tools. b) Provide Permitting Assistance through the Economic Development Department. Create a role in Economic Development for a specific person to introduce businesses to the city’s permitting and development process. c) Identify Industry Cluster Siting Needs. Work with industry clusters to understand their unique siting needs and help them find locations. d) Inventory Land for Appropriate Zoning. Ensure enough appropriately zoned land in desired employment areas. e) Establish an Economic Development Group. Establish an Economic Development Group with County Economic Development, Planning and Public Works staff. 2.2 Infrastructure Investments - Strategically invest in infrastructure as a mechanism to encourage economic development. a) Identify Commercial/Industrial Infrastructure Needs. Identify sites for new or redevelopment in commercial and industrial areas that lack adequate infrastructure and develop new financing strategies to fund these investments b) Develop a Broadband Infrastructure Installation Policy. Develop a complete streets policy that includes installation of broadband infrastructure and plan for future broadband infrastructure installation. 138 8 c) Tourism funds for economic development. Consider how tourism funds can be incorporated into economic development 2.3 Workforce Development - Support education and workforce development initiatives to improve the skills of our citizens. a) Gallatin College curriculum support. Support Gallatin College in its efforts to create an industry group to advocate for additional two-year training programs to its curriculum b) Workforce public transportation. Work with Streamline to expand routes to include workforce housing. 2.4 Partnerships to Spur Economic Vitality - Pursue opportunities that connect creativity, innovation, and the economic development, governance, and education to improve the quality of life and enhance the business climate in Bozeman. a) Work with local educational partners. Support SD7, MSU and Gallatin College in their efforts to develop curriculum and provide training to develop local workforce. b) Develop collaborative relationships with local, regional and state economic development partners. Support Prospera, Chamber, NRMEDD Memberships and the Governor’s Office of Economic Development, the Mansfield Center and the Montana/Idaho Community Development Corp to support local and regional economic development 139 9 3. A Safe, Welcoming Community We embrace a safe, healthy, welcoming and inclusive community. 3.1 Public Safety - Support high quality public safety programs, emergency preparedness, facilities, and leadership. a) Develop a Criminal Justice Facility Plan. Continue to work with Gallatin County to develop a joint City-County facility for law enforcement and criminal justice courts and propose it to voters. b) Improve Emergency Preparedness Programs. Improve our community’s emergency preparedness by implementing outreach programs to include information and planning to assist residents in self preparedness. c) Develop a Fire Station Location Plan. Develop and adopt a plan to relocate Fire Station 1 and Fire Station 2. d) Update Public Safety Technology Systems. Work with Gallatin County to fund and implement necessary new technology systems for Police and Fire Departments. e) Adopt, Fund and Implement Staffing Plan for Police. Augment staffing to improve efficiencies and police service delivery to the community consistent with the findings of staffing analysis f) Complete Lead Pipe Replacement. Replace all existing lead service lines in the city. g) Strengthen Community Service Networks. Hire an employee to coordinate and strengthen existing community networks for those with mental health, substance abuse and addiction, and housing challenges. A secondary benefit will be reducing negative impacts to existing city services such as library, parks, and criminal justice. h) Complete Fire Department Accreditation. Pursue Fire Department accreditation through the Center for Public Safety Excellence (CPSE) Commission on Fire Accreditation International (CFAI) 140 10 3.2 Health & Safety Action - Work with our partners to improve education, public awareness, and to coordinate programs concerning emergency services, criminal justice, and important social services. a) Develop a City/County Social Service Network. Work with Gallatin County and other community partners to identify needs and develop a comprehensive strategy for addressing mental health, substance abuse and addiction, and housing challenges. Present a funding proposal for the program to the voters of Gallatin County in the form of an ongoing mill levy. b) Perform a Community Risk Assessment. Assess the community’s risk for natural, health or human disasters in order to identify relevant needs for preparedness and recovery. 3.3 Friendly Community - Ensure Bozeman continues to welcome diversity through policies and public awareness. a) Develop Diversity Outreach Programs. Develop an active outreach program that identifies the challenges and opportunities in developing a diverse and inclusive community. b) Diversify Advisory Boards. Focus on economic and social diversity in appointments to city boards and committees. c) Develop Multi –Lingual Services. Create a program to increase non-English language skills for city employees and facilities. d) Review City Facilities, Policies and Benefits to ensure all People are Treated Equally. e) Review City Streets and Facilities for ADA Compliance. Work with groups representing folks with disabilities to learn what the city can do to increase accessibility and identify missing connections. Create a map marking the locations of limited mobility recreation facilities. 3.4 Active Recreation – Facilitate and promote recreational opportunities and active health programs and facilities. 141 11 a) Increase Programming for Multi-Generational Recreation Programs and Facilities. Increase support for multi-generational recreational programs and facilities such as pickle ball, curling, shuffleboard, and other activities. b) Complete Development of Story Mill Community Center. Remodel and open the Story Mill Community Center. c) Complete Phase I of the Sports Park. Complete construction of the first phase of the Bozeman Sports Park. d) Complete Construction of Separated Path to the “M” & Drinking Horse. Construct a separated pathway from town to the community’s most popular trailheads, thereby creating safe, active transportation routes to them. e) Develop the Story Mill Community Park. Build a multi-generation community outdoor recreation facility. f) Develop a Plan to Construct a New Aquatics Facility. Continue to investigate financing strategies for construction of a new aquatics center including regional financing approaches; and complete design of the center. g) Repair and Upgrade Bogert Pool. Keep Bogert swimming pool as a community asset until such time a viable replacement exists. 142 12 4. A Well-Planned City We consistently improve our community’s quality of life as it grows and changes, honoring our sense of place and the ‘Bozeman feel’ as we plan for a livable, affordable, more connected city. 4.1 Informed Conversation on Growth - Continue developing an in-depth understanding of how Bozeman is growing and changing and proactively address change in a balanced and coordinated manner. a) Adopt a New Growth Policy Based on Sustainable Growth Principles. Direct and guide sustainable growth through appropriate planning, annexation, land use, and a streamlined development review process. b) Develop and Align Infill Policies. Develop, adopt and align city policies for infill and redevelopment, economic development and public infrastructure. c) GIS Land Use & Infrastructure Development Tracking. Provide easy-to-use, accurate and informative tracking of land-use and infrastructure development trends and project-specific progress for use across the organization to inform strategic infrastructure investments. 4.2 High Quality Urban Approach - Continue to support high-quality planning, ranging from building design to neighborhood layouts, while pursuing urban approaches to issues such as multimodal transportation, infill, density, connected trails and parks, and walkable neighborhoods. a) Advance the Triangle Growth Plan. Commit City resources and actively partner with the County and other local jurisdictions to advance the Triangle Plan, to include facility planning, economic development, land use, water and sewer use. b) Complete Unified Development Code, Phase 2. Once the updated Unified Development Code (UDC) for growth and infrastructure is adopted by City Commission, begin Phase 2 of UDC to address parking standards and affordable housing and sign code. c) Parking Management by District. Develop a comprehensive, integrated approach to parking management for the downtown, midtown, university, and other districts. Consider a range of solutions including both on-street parking and parking garages. 143 13 d) Prepare for Metropolitan Planning Organization Designation. Begin advance planning and preparation for Bozeman’s anticipated designation as a Metropolitan Planning Organization (MPO). Coordinate with other regional governments on inter-local agreements, transportation planning functions, and required development for the City as an MPO. e) Update Historic Preservation Guidelines. Update the Neighborhood Conservation Overlay District (NCOD) guidelines for historic preservation in downtown, midtown, and other commercial districts and neighborhood centers. Promote continued investment in the city's inventory of historic structures relative to ongoing infill and redevelopment. f) Create a Standard Boards and Commission Onboarding and Education Process. Increase education for boards, advisory boards and the zoning commission regarding the importance of supporting high quality urban standards. g) Identify Trail Connection Gaps. Further trail connectivity, particularly E/W trail connections to facilitate active transportation. 4.3 Strategic Infrastructure Choices - Prioritize long-term investment and maintenance for existing and new infrastructure. a) Manage Growth Adjacent to City (Donut). Prioritize continuing to allocate resources to address growth in the Greater Bozeman Metro Area by establishing a joint city/county planning board and implementing urban infrastructure standards for new development in the county. b) Use Tourism Improvement Dollars for Infrastructure. Seek legislative authority to allocate Tourism Business Improvement dollars to local infrastructure projects. c) Develop a Comprehensive Parks Maintenance and Facilities Funding Program. d) Implement the Water Resources Plan. Including: Groundwater well field, Sourdough canyon natural storage, Sourdough Canyon water transmission, Lyman water tank and transmission main, Hyalite Dam Reservoir improvements. e) Increase Capacity of Sewer Pipes to Accommodate Development Projects. Projects include: North Frontage Road sewer project, Front Street sewer project and Davis Lane. 144 14 f) Stormwater Control. Pilot, construct, and maintain green and low impact stormwater control measures that soak up, filter, and infiltrate stormwater and its pollutants, while adding a natural and accessible look to the city’s built environment. g) Complete a Downtown Infrastructure Plan. Complete a plan for downtown infrastructure and prioritize improvements in the various Capital Improvement Programs (CIPs). h) Annexation of Islands and Critical Adjacent Lands. Investigate the development of new annexation policies to address long term tax fairness for public services, locations of infrastructure, and locations for future infill and growth. i) Explore Sustainable Technology. Explore technologies to advance environmental sustainability. Examples include Advanced Metering Infrastructure, performance management systems also known as community “dashboards,” indoor and outdoor lighting controls, Electric Vehicle (EV) charging infrastructure, and data analytics. j) Encourage a County-wide Local Gas Tax. Suggest Gallatin County propose a local gas tax to be approved by voters to help fund local infrastructure projects. This is another way to share the City’s funding burden of providing urban services with other county residents as well as tourists. 4.4 Vibrant Downtown, Districts & Centers - Promote a healthy, vibrant Downtown, Midtown, and other commercial districts and neighborhood centers – including higher densities and intensification of use in these key areas. a) Enhance Livability of Neighborhoods Through City Services and Code Enforcement. Maintain and enhance attractive neighborhoods through improved city services, innovative enforcement techniques and voluntary compliance with city codes and regulations. b) Sub-Area and Node Planning. Ensure adequate resources exist to develop future planning for targeted subareas of the city such as downtown, midtown, and neighborhoods. c) Reevaluate City Zone Map. Make considerations for high density zoning, transitional zoning and live/work zoning. d) Adopt a Strategic Parking Plan. Implement adopted strategic parking plan to provide adequate parking to support vibrant commercial activity. 145 15 e) Downtown and Midtown Public Space. Develop public spaces in the downtown area and other commercial locations. 4.5 Housing and Transportation Choices - Vigorously encourage, through a wide variety of actions, the development of sustainable and lasting housing options for underserved individuals and families and improve mobility options that accommodate all travel modes. a) Develop a Comprehensive Affordable Housing Program. Compile existing affordable housing plans, data, and best practices to develop a new comprehensive program. b) Enhance Public Transportation. Work with Streamline on system expansion options. c) Enhance Pedestrian and Cycling System. Enhance programs, facilities, and infrastructure investment to increase bicycling safety and accessibility. Use a “gap map” to prioritize completion of missing links and strengthen the functionality of the non-motorized transportation network. d) Infrastructure for Non-motorized Transportation. Paint shared lane markings and strategic crosswalks for cyclists to encourage alternative means of transportation. 146 16 5. A Creative, Learning Culture We expand education, arts, expression, and creativity for all ages. 5.1 Civic and Cultural Infrastructure - Expand Bozeman’s civic and cultural “infrastructure” as the city grows. a) Create an Arts, Culture and Music Plan. Develop a clear strategic plan detailing City’s role in arts and culture. Address the existing resources and needs for facilities for performing arts and live music within the city. b) Library Expansion Planning. Ensure library services and facilities meet the demands of the city through expansion of the main library, expanded bookmobile services, a new satellite branch and additional parking resources. 5.2 Support for Public Art - Encourage and support partnerships for public art and other arts and cultural initiatives in the city. a) Create Spontaneous Art Programs. Partner with MSU and other local entities to create spontaneous art and music programs such as pop-up art, public pianos in parks, and other ephemeral cultural events. b) Document New and Existing Public Art. Develop program to memorialize and describe the existing and public art features in Bozeman. c) Public Arts Coordinator. Explore options to fund an arts coordinator role. d) Create an Art Trail Map. Partner with existing organizations to create a bike and trail map that showcases public art throughout the City. 147 17 5.3 Partnerships for Education and Learning – Strengthen and support partnerships for arts and culture with a wide variety of individuals, organizations, and institutions to enhance and improve education and learning in Bozeman. a) Develop Relationships and Common Goals. Identify key stakeholders that can contribute to a shared vision for the arts. b) Strategic Educational Partnerships. Develop and strengthen partnerships with School District and Montana State University to further the development of education 148 18 6. A Sustainable Environment We cultivate a strong environmental ethic; protect our clean air, water, open spaces and climate; and promote environmentally sustainable businesses and lifestyles. 6.1 Clean Water Supplies - Ensure adequate supplies of clean water for today and tomorrow. a) Prioritize Water Conservation and New Water Resources. Prioritize water rights management and development of new water resources such as water storage in Sourdough Canyon and a new well field. Prioritize ongoing and enhanced water conservation efforts. b) Develop Wastewater Quality Standards. Work with regulatory agencies to develop water quality standards for the East Gallatin River. Include regulations for future permitting and expansion of a treatment facility. c) Watershed Management. Develop and Implement a regional watershed approach to manage water quantity and quality. 6.2 Protect Local Air Quality - Protect local air quality. a) Monitor Air Pollution Data. Coordinate with the State and Gallatin City-County Health Department to monitor and track air pollutants of concern in and around the City of Bozeman. Use air quality monitoring data to inform planning and policies. 6.3 Climate Action - Reduce community and municipal Greenhouse Gas (GHG) emissions, increase the supply of clean and renewable energy; foster related businesses. a) Update the Climate Action Plan. Update the Climate Action Plan and revisit greenhouse gas emissions inventories, review reduction targets, etc. b) Renewable Energy Solutions for City Facilities and Programs. Develop methods for using renewable energy in City facilities. Expand the use of alternative fuels and hybrid technology in the City’s transportation fleet. 149 19 c) Increase Solid Waste Recycling Services. Adopt incentive programs to increase the public’s utilization of city recycling and solid waste services. d) Renewable Energy Development and Collaboration. Coordinate with partners on residential and commercial programs and policies for distributed renewable energy. Support legislation to provide new opportunities for renewable energy development. e) Create Solar Energy Policies. Review three-year data from NorthWestern Energy’s Community Solar Installation to inform planning and policies. 6.4 Climate Change Adaptation and Mitigation - Increase the community’s resiliency and preparedness in response to climate change. a) Develop a Climate Adaptation Plan. Develop and implement an integrated Climate Adaptation Plan with community members and regional stakeholders. 6.5 Parks, Trails & Open Space - Support the maintenance and expansion of an interconnected system of parks, trails and open spaces. a) Update Parks & Recreation Strategic Plan. Develop the next iteration of the Bozeman Parks & Recreation Strategic Plan (PROST). Use this plan to help inform the other City departmental planning. b) Parks System Interconnectivity. Develop and implement park system interconnectivity (e.g., Safe Routes to Parks), partnering with other groups such as the Gallatin Valley Land Trust. 150 20 7. A High Performance Organization We operate as an ethical high performance organization, anticipating future needs, utilizing best practices and striving for continuous improvement. 7.1 Values-Driven Culture - Promote a values-driven organizational culture that reinforces ethical behavior, exercises transparency and maintains the community’s trust. a) Adopt the DiSC Profile System City-wide. Adopt the DiSC Profile System for all employees to enhance our culture of teamwork and understanding. b) Develop a Cross-Functional Team Culture. Use cross-functional teams to meet Bozeman’s future opportunities and challenges. c) Establish an Award for Innovation. Create a culture where employees are empowered to find new and innovative ways to meet Bozeman’s future opportunities and challenges. Acknowledge staff innovation through an Innovation Award program. 7.2 Employee Excellence - Recruit, retain and value a diverse, well-trained, qualified and motivated team capable of delivering superior performance in their service to the community. a) Recruitment of Top Quality Employees. Recruit highly skilled, proactive employees who fit the City’s organizational culture. Attract them with competitive salary, benefits, and opportunities for career advancement, employee satisfaction programs, and community quality of life. b) A Flexible Work Environment. Allow for a healthy work/life balance through flexibility within the workplace so that employees can be “on” when they are here. c) Lead by Example. The City’s leadership team will model the organization’s cultural goals. 151 21 d) Continued Growth of Leadership. Continue to increase the capacity and skills of existing leaders. e) Implement Wellness Programs. Support and promote the health and well-being of City employees by developing a comprehensive wellness program. f) Provide Quality Work Environments for a Growing Staff. Develop a Facilities Master Plan to address the existing shortage of space for staff and to accommodate continued growth of staff over next several years. g) Foster Leadership at All Levels. Encourage all employees to be leaders within their departments by anticipating and responding to needs. h) Hold Regular All-Staff Meetings. Hold two all-staff meetings each year to let citywide staff see themselves as part of “One city. One team. One voice.” i) Be a “Best in Class” Employer. Enhance the attractiveness of the City as a place to work through salary and benefit packages, workplace amenities (Popcorn at all facilities), and other measures. j) Encourage Employee Engagement. Create opportunities for employees to be open about their expectations of the organization as an employer and to offer suggestions on process improvements. k) Implement an Employee Excellence Recognition Program. l) Implement the “Lead from Within” Academy. Implement this leadership training program for lead workers and first line supervisors that are new to the role. m) Develop and Implement an Innovative Onboarding Program for New Employees. Work with partners to develop new tools to recruit and provide assistance to new employees so they feel welcome and prepared. n) Create a Mentoring Program. Implement a mentoring and coaching program for emerging leaders in the organization. o) Create a Career Path Program. Research and develop a model for succession planning and a career path program. 152 22 p) Review the City’s Living Wage Ordinance. Review the City’s current Living Wage Ordinance for its current and future relevance and update it accordingly. q) Set Diversity Goals. Define the type of diversity the City seeks to achieve as an organization (e.g. reflecting the community-at-large) and develop a program to achieve these goals. 7.3 Best Practices, Creativity & Foresight - Utilize best practices, innovative approaches, and constantly anticipate new directions and changes relevant to the governance of the City. a) Implement Department Staffing Plans. Compile departmental staffing plans and create a system to implement the plans to address current and future work load. b) System Integration. Identify key systems that if integrated would improve efficiency and effectiveness. c) Improve Departmental Collaboration. Identify opportunities to improve collaboration between City departments and create subgroups on communications, community interactions, long-range planning, and other matters of common concern. d) Update Departmental Plans. Proceed with updates of the next generation of departmental plans scheduled for review and update during the 5-year timeframe of this strategic plan. e) High-level Policy Conversations. Develop a structure to foster regular, ongoing dialogue on innovative ideas and information to assist the commission with high level policy deliberation and decisions. 7.4 Performance Metrics - Utilize key performance and cost measures to monitor, track and improve the planning and delivery of City programs and services, and promote greater accountability, effectiveness and efficiency. 153 23 a) Develop Data Analysis Tools. Develop more sophisticated analytical tools to access, monitor, measure, and analyze data to inform decision making. b) Set Performance Measures. Set performance measures that align with the Strategic Plan. c) Analyze and Collect Data from Performance Measures. Analyze and collect data from performance measures to ensure implementation of the Strategic Plan, and redesign measures as needed. d) Strategic Municipal Service Delivery Expectations. Strategically manage community and employee expectations about the City’s capacity to deliver services. 154