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05-03-17 City Commission Packet Materials - ICMA Recruitment Guidelines for Selecting a Local Government Administrator
Recruitment Guidelines for Selecting a Local Government Administrator January 2012 14 15 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR i Recruitment Guidelines for Selecting a Local Government Administrator ©2012 by the International City/County Management Association. All rights reserved, including rights of reproduction and use in any form or by any means, including the making of copies by any photographic process, or by any electrical or mechanical device, printed, written, or oral or recording for sound or visual reproduction, or for use in any knowledge or retrieval system or device, unless permission in writing is obtained from the copyright proprietor. About ICMA ICMA advances professional local government worldwide. Its mission is to create excellence in local governance by developing and advancing professional management of local government. ICMA, the International City/County Management Association, provides member support; publications, data, and information; peer and results-oriented assistance; and training and professional development to more than 9,000 city, town, and county experts and other individuals and organizations throughout the world. The management decisions made by ICMA’s members affect 185 million individuals living in thousands of communities, from small villages and towns to large metropolitan areas. ICMA 777 North Capitol Street, NE Suite 500 Washington, DC 20002-4201 202-289-ICMA (4262) icma.org 16 ii RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR17 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR iii Preface This Recruitment Guidelines for Selecting a Local Government Administrator was first published just over ten years ago. While a lot has changed in ten years, the basic process for selecting a chief administrator1 has remained substantially the same. It still requires careful planning, astute evaluation of candidates, and a clear understanding of the relationship between the governing body2 and the chief administrator. In this edition, however, new focus has been given to the ICMA Code of Ethics —the foundation of the local government management profession— and the emergence of the Voluntary Credentialed Manager program. The Task Force on Recruitment Guidelines was formed in Fall 2010 and consisted of a very diverse group of ICMA members (many of whom have served on the ICMA Executive Board), Range Riders (former local government practitioners), younger members of the local govern- ment management profession, and representatives from executive search firms. From its only face-to-face meeting at the 2010 ICMA Conference in San José, this Task Force embraced the challenge of updating the guidelines. Over the next several months, we formed work groups to focus on three key elements of the process: recruitment, selection, and negotiation. After count- less conference calls and emails, the new and improved Recruitment Guidelines for Selecting a Local Government Administrator emerged. The Task Force consisted of the following ICMA members: Jane Bais-DiSessa City Manager Berkley, Michigan Bill Baldridge Executive Search Committee Former City Manager Michigan Municipal League Troy Brown Assistant City Manager Livermore, California Garry Brumback Town Manager Southington, Connecticut Charlie Bush City Administrator Prosser, Washington Mike Casey Partner Management Partners, Inc. Cincinnati, Ohio Tony Dahlerbruch City Manager Rolling Hills, California Ed Daley City Manager Hopewell, Virginia Tim Ernster City Manager Sedona, Arizona Tom Fountaine Borough Manager State College, Pennsylvania 1 Chief administrator refers to a manager, administrator, or executive of a local government. 2 Governing body refers to the elected officers of a town, village, borough, township, city, county, or a legally constituted council of governments. 18 iv RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Peter Herlofsky Former City Administrator Farmington, Minnesota Kay James City Manager Canandaigua, New York Dave Krings Former County Manager Hamilton County, Ohio Peoria County, Illinois Debra Kurita Former Assistant City Manager San Bernardino, California Juliana Maller Deputy City Manager Park Ridge, Illinois Bob Murray President Bob Murray & Associates Roseville, California Andy Pederson Village Manager Bayside, Wisconsin Sheryl Sculley City Manager San Antonio, Texas William Sequino Town Manager East Greenwich, Rhode Island Paul Sharon ICMA Range Rider, Florida Former Town Manager Ashland, Massachusetts North Andover, Massachusetts Scot Simpson City Administrator River Falls, Wisconsin Charlene Stevens City Administrator Willmar, Minnesota Larry Stevens City Manager Edmond, Oklahoma Bill Taylor Field Services Manager Municipal Association of South Carolina Columbia, South Carolina Michael Van Milligen City Manager Dubuque, Iowa Melissa Vossmer City Manager Angleton, Texas Michael Willis General Manager Shellharbour City Council New South Wales, Australia Special appreciation is extended to Tom Fountaine for serving as the negotiation section chair; Peter Herlofsky, selection section chair; and Debra Kurita, recruitment section chair. Debra Kurita deserves special recognition as she labored many hours converting writing styles and formats into one consistent, easy-to-read document. On behalf of ICMA, I am grateful for the active engagement of each Task Force member. Special thanks to Jared Dailey of the ICMA staff, who assisted in the overall coordination of the Task Force. It is the hope of the Task Force that this guidebook is promoted and distributed to those who are in the environment to hire a chief administrator for a community. To the governing body representatives who use this guidebook, we thank you for your service to your communities and wish you every success in finding the professional local government manager to help you guide your community to be the best it can be. In closing, it has been my privilege to have served as the chair of this Task Force. Bonnie Svrcek Deputy City Manager Lynchburg, Virginia 19 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR v Contents 1. Introduction 1 2. Managing the Organization during Recruitment 2 Major Decision Point: Appointing an Interim Administrator ........................2 Interim Management: The Governing Body’s Role ...............................2 3. Initiating the Recruitment 3 4. Conducting the Recruitment 4 In-House Expertise Method: Recruitments Conducted by the Local Government .........4 Outside Expertise Method: Recruitments Conducted with an Outside Party .............4 Hybrid Method: In-House in Conjunction with Outside Party.......................5 5. Key Elements of the Recruitment Framework 6 Major Decision Point: Development of an Administrator Profile .....................6 Decision Point: Community Engagement in Administrator Profile ....................6 Major Decision Point: Administrator Compensation Schedule .......................7 Geographic Scope ......................................................7 Advertising and Outreach Strategies .........................................8 6. Key Elements of the Application Process 10 The Application Form ..................................................10 The Local Government Information Packet ...................................10 Applicant Relations ....................................................10 7. The Role of the Media in the Recruitment Process 12 8. The Selection Process 13 Reviewing the Applications ..............................................13 Major Decision Point: Determining the Candidates to Be Interviewed ................13 Interviewing the Candidates ..............................................14 Major Decision Point: Making the Final Selection ..............................16 9. The Negotiation Process 17 Preparation for Negotiation ..............................................17 Major Decision Point: Negotiating Compensation...............................17 10. The Transition Process 19 Announcing the Selection ...............................................19 Additional Elements ...................................................19 11. Conclusion 20 Appendix A. ICMA Code of Ethics with Guidelines 21 Appendix B. ICMA Guidelines for Compensation 25 Appendix C. Professional Organizations to Consider Posting Position Vacancy 27 Appendix D. Potential Interview Questions 33 Appendix E. Relations with Applicants—Do’s and Don’ts 35 Appendix F. ICMA Model Employment Agreement 36 Index 43 20 21 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 1 1. Introduction “Thousands of decisions are made every day in cities, towns, and counties that determine our quality of life…. Professional managers craft the plans and make the decisions that transform good communities into great ones. —International City/County Management Association (ICMA) Selecting a chief administrator is perhaps the most important decision that elected local officials will make for their community. This guidebook was created by experienced, seasoned local government managers. It is designed to help elected officials, human resource professionals, local government staff, and professional executive search firms navigate the recruitment, selection, and negotia- tion processes to find the individual who is best suited to serve as the chief administrator. The chief administra- tor is like an orchestra conductor, directing and manag- ing a team of professional, administrative, and field staff while interpreting and working toward the goals and objectives of the community’s elected officials. This guidebook offers best practices that will be most meaningful to you and your community in select- ing a chief administrator. Because all communities, governing bodies, and chief administrators are not the same, this is not a “one size fits all” guidebook. Nevertheless, the local government managers who cre- ated this document are firmly committed to the ICMA Code of Ethics, which is a non-negotiable foundation for professional local government management, and strongly recommends that the hiring governing body use the Code of Ethics as a tool in its search for a professional local government manager. Herein, we explain recruitment choices and the selection pro- cesses to fit the unique size, culture, and dynamics of an individual community. Topics include provisions for interim management; the spectrum of resources avail- able to assist in the recruiting process; applications, communications with applicants, and interviews; compensation; and transition. The appendices provide the ICMA Code of Ethics, ICMA Compensation Guide- lines, a directory of professional organizations that are likely places advertise for a chief administrator, potential interview questions, the do’s and don’ts of applicant relations, and the ICMA Model Employment Agreement. Using this guidebook can make recruit- ing and selecting a new chief administrator a positive, enjoyable, and unifying experience for you and your colleagues as elected officials. As you use this resource, you will see highlighted in the margins important points for selecting the best individual for the position. When faced with an upcoming or immediate vacancy in the chief administrator position, the governing body must quickly address the following questions: ■What should we do to ensure that the affairs of the local government are properly administered until a new chief administrator is selected and on board? ■How do we conduct a recruitment to fill the vacancy? The following material provides tips and guide- lines on the processes that the governing body needs to employ to successfully answer these questions. It identifies and discusses the key elements of man- aging the organization between the time that one chief administrator departs and another arrives, as well as the major decision points in conducting the recruitment, selection, and negotiation processes for appointing the new chief administrator. Professional local government managers are committed to ■Serving as stewards of representative democracy ■Practicing the highest standards of honesty and integrity in local governance, as expressed through ICMA’s Code of Ethics ■Building sustainable communities as a core responsibility ■Networking and exchanging knowledge and skills across inter- national boundaries ■Lifelong learning and professional development ■Financial integrity and responsibility for management of the community ■ Implementing best management practices. 22 2 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 2. Managing the Organization during Recruitment The governing body must act thoughtfully and deliberately in determining how to ensure that the operations of the local government are properly managed during the period before a permanent chief administrator is selected and on the job. When faced with a vacancy in the chief administrator position, the governing body needs time to carefully consider the qualities, expertise, and experience it hopes to find in a new administrator and to use the agreed-upon criteria to develop the administrator profile. It then needs sufficient time to recruit and select the best pos- sible successor who meets these criteria. While that is happening, however, it is important that the governing body identify a professional who will act as the chief administrator and properly manage local government operations while the recruitment process is underway. Major Decision Point: Appointing an Interim Administrator If the vacancy is the result of a planned retirement, the governing body may consider asking the current administrator to continue leading the organization for a short period of time on a contract basis. Alterna- tively, the governing body may elect to consult with the outgoing administrator regarding possible staff members who could fill this role. In some cases, the members of the governing body may agree that they have confidence in a spe- cific staff person. If there is an assistant administra- tor, for example, the governing body may appoint that person as interim administrator. If this assistant will be considered for the permanent position, the appointment as interim administrator will provide the elected officials with an opportunity to observe firsthand how the assistant handles the job. Another option is to appoint an assistant or department direc- tor (who will not be a candidate for the position); someone who is mature, seasoned, competent and respected by fellow employees. Should the governing body determine that there is no one on staff who it can or wants to appoint as the interim administrator, it may decide to retain the services of a retired administrator or an administra- tor who is between jobs. State associations, munici- pal leagues, or ICMA Range Riders are resources for identifying potential interim administrators. The governing body should publicly announce the appointment of the interim chief administrator. Regardless of who is appointed, it should be made clear to all local government officials and staff that the interim chief administrator is responsible for imple- menting governing body policy and overseeing opera- tions. It should also be made clear that if the interim administrator is ultimately selected to fill the position permanently, it will be because that person has proven to be the best among all the applicants. Interim Management: The Governing Body’s Role Obviously, the local government must continue to operate during the interim between the departure of the current chief administrator and the appointment of the new one. The governing body and interim management team should do whatever is necessary to make sure that important projects and service delivery continue to move forward. It is important to reiterate that the governing body has the responsibility to make it clear to the staff and community that the interim administra- tor is in charge of the organization’s operations. The governing body should consider deferring new initiatives, when possible, until the new administrator is appointed and on the job. After all, to ensure effec- tive administrative leadership in the future, it is desir- able that the new administrator be involved in as many policy decisions as possible. Just filling a vacant depart- ment director position, for example, is an opportunity for the new administrator to begin building an admin- istrative team. In fact, such an opportunity can be used to pique the interest of potential applicants during the recruitment process. Although it is not desirable for the governing body to immerse itself in the administrative affairs of the local government, its members should be briefed about cur- rent organizational problems and the status of impor- tant projects before the current administrator leaves, if possible. In this way, the governing body may monitor progress on important matters, provide direction, and set priorities for the person selected as interim administrator. 23 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 3 The governing body should initiate the recruitment process immediately after the official decision has been made regarding resignation, retirement, or termination. Failure to do so can potentially generate rumors within the community by various interested parties who may attempt to exert pressure on mem- bers to quickly fill the vacancy. The members of the governing body must bear in mind that an impulsive response to this pressure can be divisive for them and can damage their credibility. They must take charge of the recruitment: they must determine the process that will be used to recruit and select the best administra- tor, and make that decision clear to all concerned. There may be a number of special circumstances that influence the approach and timing used to recruit a new chief administrator. The following examples provide some tips for addressing those circumstances: ■Vacancy due to the chief administrator’s termina- tion or resignation under pressure. If the position is vacant because the former administrator was termi- nated or forced to resign, neither the local govern- ment nor the former administrator will benefit from a public quarrel. It is far better for all concerned to mutually decide on a timetable for the administra- tor’s departure. If this departure is handled profes- sionally and in a mutually respectful manner, there is less likelihood for controversy and ill will to arise around the issues of the separation. Further, and from a recruiting standpoint, handling a difficult situation well will enhance the local government’s image and thus its ability to attract quality applicants. ■Vacancy occurring prior to an election. Occa- sionally, a governing body will delay initiating the recruitment process because an election is pending. But even in the face of an election, it should prepare for the process by developing the administrator profile (described in full later in this document) and determining how the recruitment will be conducted so as to reduce the time lapse between the departure of one administrator and arrival of another. ■Vacancies due to newly adopted council-manager form of government. If the position is vacant because voters either just approved the formation of or adopted a change to the council-manager form of government, the beginning of the search for a new chief administrator will depend on when the change becomes effective. Depending on the circumstances, it may be possible to have applications on file by the time the new members of the governing body are sworn in. In any case, the recruitment process should be initiated as soon as possible. 3. Initiating the Recruitment 24 4 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 4. Conducting the Recruitment There are several major elements and decision points in the recruitment process. This section of the handbook provides tips and guidelines for the governing body in determining the approach to use in this part of the process. The governing body has three major choices for conducting the recruitment. It can: ■Conduct the recruitment in-house ■Retain an outside party to conduct the recruitment ■Use a hybrid approach and conduct the recruit- ment in conjunction with an outside party. In-House Expertise Method: Recruitments Conducted by the Local Government If the governing body chooses to conduct the recruit- ment in-house, it should be with the understanding that the task will be time-consuming and complex. The governing body may also have to decide whether to conduct the process as a body, delegate the respon- sibility to the chairperson, or assign the task to a committee of its members. If it elects to delegate the responsibility to one or more of its members, it must be sure to select people who are well respected and have the time to provide the necessary leadership and follow-through. To provide support in the process, the governing body should seek the assistance of the local gov- ernment’s human resources officer and municipal attorney. In conducting the recruitment in-house, staff can work with the governing body to develop the administrator profile and design an effective and legal recruitment and selection process. Staff can also be responsible for the administrative tasks of placing advertisements, collecting résumés, and scheduling interviews. However, the governing body or its del- egated members will approve the selection of the final candidates and conduct the interviews, and, of course, the body as a whole will make the final selection. In this scenario, staff serve as a resource throughout the entire recruitment process. Outside Expertise Method: Recruitments Conducted with an Outside Party The governing body can retain an outside party to conduct the recruitment. In some cases the interim or a retired administrator may be asked to coordinate the recruitment process. More often, however, the governing body will contract with a firm that special- izes in providing executive search assistance. When using an executive search firm, the gov- erning body plays an active role in the process. It develops the administrator profile, approves the selection of the applicants, interviews the candidates, and, of course, makes the final selection. The benefit of using an executive search firm is the expertise that the firm brings to the process and its ability to coor- dinate the recruitment. Typically the executive search firm begins by meeting with the elected officials either individually or as a group to help them develop the administrator profile. It is the firm’s responsibility to facilitate these discussions and help the governing body reach a con- sensus. After this matter has been settled, the firm coordinates the overall process and assumes respon- sibility for all tasks until it is time for the elected body to select and interview candidates. During this process, the firm updates the governing body, keep- ing the members informed of its progress. As the firm will be responsible for all the administrative details, the role of the staff is usually limited to providing information about the local government and coordi- nating with the firm. Governing bodies that use an outside service should ensure that a reputable firm, one familiar with the special requirements of local government management, is selected. The experience of the firm should be checked through contact with references— in particular, representatives of local governments that have used its services. Further, the governing body should be fully aware of the costs and benefits when deciding whether to use outside expertise. 25 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 5 Hybrid Method: In-House in Conjunction with Outside Party In the third alternative, the governing body can con- duct the recruitment in-house and supplement the process, where necessary, with assistance from an executive search firm or another outside source, such as an the ICMA Range Rider. In some cases, the governing body may seek assistance at the beginning of the process to facilitate the discussion, develop the administrator profile, and determine the structure of the recruitment process. In other cases, local government officials may initiate the process in-house by developing the profile and advertising for the vacancy, and they may then use an outside source to help review résumés, conduct reference checks, and structure the interview pro- cess. This alternative may be most appropriate if cost is a concern; however, because it also presents opportunities for lapses in communication, the exact responsibilities of each party must be clarified in a written agreement. 26 6 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 5. Key Elements of the Recruitment Framework Regardless of the method chosen for conducting the recruitment, the governing body must develop a framework for the recruitment process. It must agree at the outset on a number of key issues critical to the success of the recruitment, including criteria for the administrator profile, compensation range and compo- nents, and timing and geographic scope of the search. Major Decision Point: Development of an Administrator Profile The most significant decision point for the governing body in the recruitment of a new administrator is to define what the members are looking for—that is, to cre- ate the administrator profile. The profile will encompass those qualities, characteristics, experience, and areas of expertise that would be found in an ideal candidate. Only by considering how applicants compare and measure against one another and, of course, against the estab- lished criteria, can the governing body be sure that the candidate it appoints has the appropriate combination of work experience, management experience, and leader- ship style to be successful in the position. The governing body should begin with a survey of its needs and those of the organization. To deter- mine the needs of the organization, the governing body should invite input from the department direc- tors. Items to be considered include size of the local government, composition of the community, services provided, and overall objectives and priorities of the governing body. The work experience, skills, and expertise of the candidates must relate to these factors. The governing body should also consider both the “nuts-and-bolts” skills and abilities, such as budget- ing, human resources, and technological know-how, and the “soft” skills, such as the ability to work with people and to lead an organization. These criteria will form the basis for reviewing résumés, selecting final- ists, and making a hiring decision. Unless the governing body can come to consen- sus on these criteria, it may be difficult to find the right candidate. By reaching consensus, however, the governing body will be better able to inform the applicants on what it is looking for in a chief administrator. Developing the administrator profile helps the governing body define its needs and establishes the groundwork for generating a rich pool of applicants with the skills and abilities to address the needs of the governing body, the community, and the organization. Decision Point: Community Engagement in Administrator Profile The governing body must decide whether to engage community members or committees in the recruit- ment process. In most cases, the local government assumes responsibility for the recruitment and conducts the process without involving members of the community. In some cases, however, a governing body may seek input from community members or committees when developing the administrator profile. This not only allows the community to be part of the process but also may provide the governing body with a bet- ter understanding of the role of the administrator. Depending on the method that the governing body uses to conduct the recruitment, gathering input from the community would be facilitated by staff, the out- side recruiter, or the elected officials. Although community input will be valuable, the governing body will ultimately determine the qualities and experiences to be incorporated into the administrator profile, and this should be clearly com- municated to the community. It is, after all, to the governing body that the new administrator will be directly reporting. The ICMA Voluntary Credentialing Program recognizes professional local government managers qualified by a combination of education and experience, adherence to high standards of integrity, and an assessed commitment to lifelong learning and professional development. For more information, visit www.icma.org/en/icma/members/credentialing. 27 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 7 Major Decision Point: Administrator Compensation Another critical element to be considered at the outset of the recruitment process is administrator compensa- tion. It is important for the local government to have some general understanding of the acceptable salary range, but it is also important to have some flexibility. Some local governments identify a range; others pro- vide the salary of the current administrator as an indi- cator; and still others may leave the salary open, to be commensurate with the new hire’s background and experience. The governing body will also determine other components of the administrator’s compensa- tion, such as deferred compensation, vacation accrual, and professional development allowances. It is important for the governing body to make clear that it wants the best administrator it can find. In general, potential applicants for the position will want to have some indication of the salary range and com- pensation package. But that will be only one of many factors that they will use in deciding whether to apply. ICMA has developed compensation guidelines for negotiating salary and benefits for local government positions. These guidelines are provided in Appendix B and are also available online at www.icma.org/ compensationguidelines. The actual compensation package will be negotiated with the final candidate at the conclusion of the recruitment process. Schedule Since top candidates often view applying for a new job as a major career decision, it is important that they have adequate time to consider the opportunity, dis- cuss it with their families, and prepare an appropriate résumé. Similarly, the governing body, staff, or execu- tive recruitment firm needs sufficient time to review résumés and conduct reference checks to ensure that good candidates are not overlooked and that finalists meet the desired qualifications. It cannot be overem- phasized that the recruitment should move forward expeditiously while also allowing adequate time for a thorough and comprehensive search. The timing of the recruitment can sometimes be affected by publication deadlines, which are impor- tant in terms of properly advertising the vacant posi- tion. An ideal timetable would provide at least sixty days from the start of the recruitment to the deadline for submitting résumés; thirty days to review résu- més, conduct background checks, interview candi- dates, and make a final selection; and at least thirty days for the new administrator to relocate. To maxi- mize flexibility in the process, the governing body may advertise the position with an “open until filled” statement. Profile: Impact of Special Circumstances: As the governing body decides on the criteria for the administrator profile, three types of situations should receive special consideration: 1. A local government that has just changed its form of govern- ment will ordinarily need an administrator who can inspire local government officials with the enthusiasm needed to implement the new structure. A first administrator in a new structure should be adept at public relations and at establishing relation- ships with incumbent officials and employees. 2. When an administrator has been dismissed or has resigned under pressure, the governing body tends to look for strengths in areas in which the outgoing administrator showed weak- nesses. There are dangers, however, in overcompensating for qualities that have led to dissatisfaction. If the outgoing administrator gave too much freedom to subordinates, for example, suddenly changing to a strong disciplinarian might result in antagonisms that would only lead to further prob- lems. Sometimes a new administrator will be confronted with major problems that must be addressed immediately. If such a situation is anticipated, the governing body should make these circumstances known to any applicant who is being seriously considered. 3. When a popular administrator retires or moves to another local government, the governing body may ask for this person’s assistance in the search for a successor. However, the gov- erning body should not overlook the possible need for new strengths or different qualities. Governing bodies need to be very alert to the dangers of either hiring a clone of the outgoing administrator, assuming that person is leaving on good terms, or a polar opposite, assuming that person is leaving on less than good terms. The importance of evaluating the current needs of the governing body and locality cannot be overstated. 28 8 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Geographic Scope Another factor to consider in determining the recruit- ment framework is the geographic scope: should the search be nationwide, statewide, or regional? A broad geographic search may attract more applicants who have demonstrated an ability to manage in a complex urban environment. On the other hand, a focus on the local government’s state or region may provide applicants who have a better understanding of and orientation to local problems, legal issues, financing alternatives, and similar matters. In any event, the new administrator will provide a fresh perspective on the issues and challenges facing the community and the organization. From the applicant’s perspective, it is assumed that the local government is looking for the best candidate and that all résumés, regardless of where the applicant currently works, will be reviewed carefully. The deter- mination of the scope of the recruitment will influence the advertising and outreach strategies used. Advertising and Outreach Strategies In order to generate a sufficient and diverse pool of qualified applicants, the governing body should develop advertising and outreach strategies. Advertising Campaign It is to the advantage of the local government to ensure that every professional who might have an interest in the vacant position is aware of the opportunity to apply for it. Therefore, it is important that the advertising campaign be compre- hensive and include a carefully worded advertisement. This does not mean, however, that the campaign has to be extensive or expensive. Most local governments, for example, avoid advertising for an administrator in general circulation newspapers unless there is a local requirement to the contrary; this is an expensive form of advertising that does not reach the targeted audience. More effective vehicles for advertising for chief administrators can be found with organizations that are directly related to local government. In addition to ICMA, the following sources should be considered: ■National League of Cities ■National Association of Counties ■National Association of County Administrators ■National Forum for Black Public Administrators ■International Hispanic Network ■American Society for Public Administration. Resources at the state level include state munici- pal leagues, county associations, and municipal assistants organizations. Many of these organiza- tions publish newsletters or magazines and have a online presence; the subscribers to these resources are the men and women in the public administra- tion and local government management professions. Addresses and websites for these resources are listed in Appendix C. Local governments have some flexibility when pre- paring and placing advertisements, but at a minimum, the advertisement should include the following: ■Title of the vacant position ■Name of the local government ■Population of the local government ■Amounts of the operating and capital budgets ■Number of full-time employees ■Services provided ■Statement regarding the compensation package ■Filing deadline, including any special items of information desired such as current salary and work-related references ■A brief description of key areas of interest and desirable experience and qualifications (or a refer- ence or email link to the administrator profile) ■Indication of whether residency is required ■A timetable indicating the principal steps and time- frame for the overall recruitment ■Where and to whom to send résumés with a nota- tion as to whether email submittals are acceptable or required ■Website of the local government. It should be noted that some publications per- mit the use of display ads that incorporate the local government logo and/or graphics within an innovative format. In addition to the advertisement, the governing body, through the staff or the executive recruiter, will usually develop a printed brochure that describes the community, the organization, and the position, as well as providing the administrator profile and the govern- ing body’s key goals and objectives. Outreach Strategy While advertising can gener- ate outstanding applicants and the local govern- ment should look closely at all received résumés, the governing body should supplement the advertising campaign by identifying an outreach strategy to ensure that the search extends to the widest possible pool of 29 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 9 qualified applicants. The outreach strategy may have a number of approaches for attracting external can- didates, encouraging superior internal candidates to apply, and promoting diversity in the applicant pool. For External Applicants Useful sources of informa- tion about potential external candidates include the current administrator, former and retired administra- tors, members of the local government, local govern- ment officials in adjacent communities, executive directors of state leagues, directors of university public administration programs, leaders of regional municipal assistants, and ICMA Range Riders. When determining an outreach strategy, the gov- erning body, in conjunction with staff or the recruiter, could consider sending letters to identified individu- als advising them of the opening and inviting them to send a résumé if they are interested in the position. The correspondence should include a basic package of information describing the local government and the vacant position. For the purposes of confidential- ity, all correspondence should either be sent to the applicant’s private residence or marked “Personal and Confidential” if sent to the workplace. Shortly after the letter has been mailed, a follow- up telephone call should be made to confirm that the correspondence was received, assure the recipient that it was not a form letter, indicate why the position may be a good career opportunity, and answer questions. The same deadline for submitting résumés should be used in both the advertisements and the supplemental letters of invitation. For Internal Applicants The local government should be sure to inform its employees of the vacancy and of how and when to apply. The governing body itself may directly invite one or more employees, such as the assistant city administrator or a department director, to submit a résumé, or it may do so indirectly through staff or the executive recruiter. Whether in- house applicants are solicited or apply on their own, it is important that they be treated in the same manner as other applicants. It should be made clear that if an in-house appli- cant is ultimately selected, it is because the governing body has determined that the candidate was the best choice of all those who applied. While most applicants will receive written notification of their status, the governing body may decide to talk personally with any in-house applicant who was not selected in order to provide good communication with staff, main- tain morale, and help ensure an orderly and positive transition. For Diversity of Applicants Development of a strategy to generate a diverse applicant pool helps to ensure a broad cross-section of candidates. A rich pool with applicants of both sexes and from different races and ethnic backgrounds is beneficial because the chosen candidate will likely bring a different per- spective to the organization. Having diversity within a local government can enhance the organization’s overall responsiveness to an increasingly more diverse spectrum of residents, improve its relations with sur- rounding communities, increase its ability to manage change, and expand its creativity. In addition, the governing body may develop an outreach strategy to encourage the participation of applicants from diverse professional backgrounds. Organizations large and small use executive members of their staff on various levels, and there is often a significant wealth of knowledge to be found among candidates who have had successful careers as assis- tant city administrators, as department heads, and in other management positions. 30 10 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 6. Key Elements of the Application Process The application process is the point where effective screening of candidates begins. For this part of the recruitment to be successful, the governing body must proceed carefully and with considerable thought. This section addresses issues such as whether to use a standardized application form; how to provide poten- tial applicants with key information about the posi- tion and the local government; and the importance of establishing and maintaining good relations with applicants. High-quality applicants are more likely to pursue the vacancy if the local government can portray itself as a well-run, organized, and efficient organization. The Application Form Most local governments prefer to ask applicants to submit a résumé in whatever format the applicant determines will be most effective, rather than a standardized application form. For the applicant, this approach provides flexibility to present past work experience in a way that relates directly to the posi- tion in question. At the same time, it permits the local government to see how the applicant organizes and presents material in a written format. The manner in which materials are prepared can be an indication of real interest in the position. A standardized application form is not recom- mended in recruitments for the governing body’s top administrative professional. If one is used, however, it should be easy to complete, and the information requested should be relevant to the vacant position. Regardless of the form of application, the applicant should be required to submit a cover letter and résumé. The Local Government Information Packet Serious applicants will not submit a résumé for con- sideration until they have done their homework and have satisfied themselves that the position represents a good career opportunity. Often they will seek infor- mation from local government officials about the com- munity, the organization, and the position. This is one of the first contacts that will form an impression of the local government on the poten- tial applicant. If the impression created is that the recruitment is well organized, that the local govern- ment officials know what they are looking for and are consistent in the message, and that sufficient infor- mation about the locality is easily obtained, potential applicants are more likely to form a positive image of the position and the governing body in deciding whether to apply. To help disseminate the same information to all applicants, the governing body could put together a packet of information that includes: 1. A copy of the outreach brochure or other docu- ments that provide the criteria for the position, indicating key objectives and priorities and the administrator profile 2. Ordinance or charter requirements if they contain significant or unusual provisions regarding the position 3. Summary information about the local government, including organizational structure, personnel prac- tices, number of employees, services provided, and budget data 4. Information about the community in the form of a chamber of commerce brochure or similar publica- tion, if such is attractively prepared and available 5. Websites that contain information on the local government and community 6. The name, phone number, and e-mail address of a contact person. Applicant Relations Appendix E in this handbook provides some basic do’s and don’ts regarding applicant relations and the recruitment process. The two key areas that are important to stress are candidate status notification and confidentiality. Two critical elements of applicant relations are important to stress: keeping the candidates informed of the status of the process and maintaining confidentiality. 31 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 11 Candidate Status Notification As a rule, it is important to engage in the simple and courteous steps of acknowledging résumés as they are received and of notifying applicants of their status as the recruit- ment proceeds. Prompt acknowledgment of résumés is one indication that the process is being handled in a businesslike manner, and it can add to the appli- cant’s positive impression of the organization. This acknowledgment also should inform the applicant of the recruitment timetable. Unless there are unusual or unanticipated delays, this response should be suf- ficient until applicants are actually notified as to their final status. To maintain confidentiality, all correspon- dence should be directed to the applicant’s home, not business address. Additionally, if special circumstances arise (such as a recall election) that might cause a delay in either the recruitment or the selection process, it is important to communicate any changes in the established schedule to all applicants. Similarly, notifying all applicants as to their status, even if they are not selected as finalists, is a basic courtesy that will affect how the candidate views the local government. Maintaining Confidentiality Confidentiality is an important consideration in any recruitment. Present job security and long-term career opportunities could be jeopardized if an applicant’s interest in another position is made public prematurely. While applicants realize that the local government will want to contact their current employers to conduct background checks and assess their job performance, they typically prefer to wait until it is clear that they are going to be con- sidered as finalists who will be invited to the second interviews for the position. The governing body should determine, at the out- set, the extent to which the recruitment process will be confidential. The governing body, in consultation with the local government’s attorney, should decide the level of confidentiality due to the varying open record and disclosure statutes between the states. If applicants’ names are likely to be disclosed at any point, potential applicants should be advised so that they may take it into account in deciding whether to pursue the vacancy. From a recruiting standpoint, assurance of con- fidentiality will result in more applications being submitted, particularly from those who are currently employed elsewhere. As confidentiality is important to both parties, such assurances should be honored, and applicants should be given adequate time to notify their current employers before those employers are contacted by the recruiting local government. There is no faster way to damage the image of the local government and to lose good applicants than to violate the trust or assurance that was given regarding confidentiality. 32 12 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 7. The Role of the Media in the Recruitment Process Members of the media will obviously have an inter- est in the recruitment process and their involve- ment will be dictated in part by state law and in part by tradition. At the outset, local government officials should brief the media on the timing and steps involved in the overall process. After the deadline has passed for submit- ting résumés, the governing body may decide to brief the media and the community on the overall response. As the confidentiality of résumés is a major con- cern in any recruitment and can significantly affect the number and quality of résumés received, applicants should be apprised of any applicable state laws in this area, and the governing body, with advice from the local government’s attorney, should determine what information will and will not be made available to the media. 33 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 13 8. The Selection Process Once the deadline for submitting résumés has passed and all applications have been received, the selection process begins. Principal steps are as follows: ■Reviewing the applications ■Determining which candidates will be interviewed ■Interviewing the candidates ■Making the final selection. Reviewing the Applications The selection process begins with a review of the applications and résumés that have been submitted. Depending on how the governing body has chosen to conduct the recruitment, the participants involved in this initial review may be the body as a whole, the chief elected officer, a subcommittee of the governing body, the staff, or the executive recruitment firm. Alterna- tively, some local governments have used a panel of chief administrators from other local governments to serve as a screening panel. Regardless of who performs the screening, the objective of the initial review is to identify those candidates who best reflect the qualities, characteristics, experience, and areas of expertise that were defined in the administrator profile. Major Decision Point: Determining the Candidates to Be Interviewed The determination of the candidates to be interviewed is a significant decision point in the selection process. The objective here is to narrow the total group of applicants to a smaller group that will continue to the next step. Initial Background Check After the group of appli- cants has been narrowed down to those who meet the qualifications described in the administrator profile, the list may be further refined by confirming educa- tional credentials and conducting online checks. Such reviews should not violate the confidentiality of the applicant pool. For online checks, it is important to consider the source and avoid drawing hasty conclu- sions from these sources. Selection of Candidates After the review of the résumés and the initial background check, the par- ticipants in this process should meet with the govern- ing body as a whole to recommend which applicants should be invited to an interview. The chosen group of candidates should be large enough to expose the governing body to an array of personalities. In most cases, five to ten candidates should be selected. The governing body may also establish a secondary list of candidates who could be invited to the interview if one or more of the first group of candidates decline or are unable to continue with the process. Informing the Candidates Once candidates have been selected, the governing body representative, the staff, or the executive recruiter should contact the each candidate by phone and do the following: 1. Inform the candidate that he or she has been selected to be interviewed and offer congratula- tions (the candidate should be made to feel that the governing body is pleased to have reviewed his or her résumé). At the same time, confirm the candidate’s continuing interest in the position. 2. Advise the candidate of: the nature of the interview process, including date and time, number of other candidates, whether there are any in-house candi- dates, and when a decision is expected to be made. Indicate that all the details and information will be confirmed in a written correspondence. If email is to be used for this correspondence, confirm the candidate’s email address. 3. As described in the section on applicant relations, the governing body should have already determined the extent to which the recruitment process will be confidential. At this point, the candidate should be advised if the names of candidates are to be made public and be given the opportunity to withdraw. 4. Confirm that the candidate has received the infor- mation package provided during the application process. Indicate that a supplemental package with more detailed information will be provided directly to the candidate’s home in advance of the inter- view. The supplemental package may include: 34 14 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR ■A list of governing body members and their occupations ■Copies of meeting minutes from the past several months ■The general or comprehensive plan and land use maps ■The most recent budget ■A recent bond prospectus ■Any other material that would be of particular rel- evance, given the goals and objectives of the local government and the criteria for the position. As an alternative to a paper package of informa- tion, the candidates can be directed to the locality’s website for such information. 5. Confirm local government policy on reimburse- ment of expenses incurred in conjunction with the interview. Many local governments reimburse candidates for all out-of-pocket expenses, including reasonable transportation, room, and board. (“Rea- sonable” is intended to eliminate first-class airline tickets, four-star hotels, and gourmet restaurants.) Such reimbursement of expenses is another way that the local government can demonstrate its interest in the candidate. It reinforces the positive nature of the recruitment process and is sometimes a factor in whether the candidate is able to attend. Should there be strong reluctance on the part of the governing body to reimburse all expenses, the local government can share expenses with the candidate or can agree to reimburse all expenses incurred after the first trip. The local government staff can offer to handle all reservations, transportation, and related matters, but this can be cumbersome and time-consuming. In most cases, the local government confirms the time and place and lets the candidate make his or her own arrangements. The candidates usually prefer this approach as well. Interviewing the Candidates Most local governments use the interview approach for selecting the chief administrator. In this approach, the governing body will meet as a whole with each individual candidate. As the initial interview is usually limited to an hour, a second interview with one or more of the finalists is generally incorporated into the process. Initial Interview The following provides important guidelines for conducting the initial interview. Structure of the Interview The interview process should be well organized in a comfortable setting for both parties that invites open and relaxed discussions. This element of the process is generally not considered a public meeting, although the governing body, staff, or executive recruiter should consult with the city’s legal advisor to ensure that all requisite notices are sent and other legal requirements are met. All members of the governing body should par- ticipate in the interview with one member, usually the chair, designated as the discussion leader. This interview should last at least an hour as it is difficult to pursue a range of questions in less time. Further, all candidates anticipate and deserve an opportunity to present their qualifications to the governing body and describe their interest in the position. It is important to realize that the interview process not only provides the governing body with an opportunity to improve its knowledge of the candidate but also influences the candidate’s interest in the position. As part of the initial interview, the governing body may want to include a comprehensive tour of the com- munity. A trusted senior staff person would be a likely tour guide. Content of the Interview Questions During the first interview, the governing body will question the candi- date about a variety of matters, such as overall work experience, specific accomplishments, career objectives, alternative approaches to practical problems faced by the local government, and similar matters. A list of potential questions is provided in Appendix D. The interview also gives the candidate an oppor- tunity to evaluate the governing body as a group and to ask questions. An important issue to discuss during the interview is the governing body’s working relation- ship with the administrator, clarifying all roles and responsibilities. During the formal and any informal meetings between the governing body and the candidates, discussions and questions should focus on the criteria for the position that were established at the outset of the recruiting process. Obviously, discussions should stay within acceptable legal parameters and should not include references to politics, religion, age, racial origin, and sexual preferences. When the initial interview process is over, the gov- erning body should avoid impulsive action but rather take whatever time is necessary to arrive at a comfort- able and well-reasoned decision. At this point, either one person has emerged as the clear choice of the 35 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 15 governing body; or, more likely, the pool of candidates has been narrowed down to two or three individuals that the governing body would like to further pur- sue. In most cases, the process will involve a second interview of this smaller group of finalists. However, if there is one clear choice, please refer to the section entitled “Making the Final Selection.” Second Interview If, after the initial interview, there are two or three candidates that the governing body would like to further consider, a couple of options exist for setting up a second interview: 1. The governing body may invite the finalists back for a second, more in-depth interview, coupled perhaps with some sort of community function. This arrangement often provides the governing body with the insight needed to make a final decision. 2. The governing body may invite the finalists back for a second, more in-depth interview, coupled with an opportunity for community leaders and/or staff to provide input into the selection of the chief administrator. In either case, finalists should be notified of their status, congratulated for being among the select few who will be further considered, informed of the pro- cess, and asked for permission for the governing body to conduct reference checks. Reference Checks As the governing body is now deciding between two or three qualified candidates, it is important at this point to conduct reference checks that provide additional information on which to base the decision. References should be checked to learn about each finalist’s ability to work effectively with people, to develop a more complete understanding of the finalist’s work experience and specific accomplish- ments, and to see if the finalist’s qualifications match the profile for the position. The following suggestions are important for ensuring consistency and thorough- ness when conducting reference checks: ■The reference checks may be performed by mem- bers of the governing body, staff, or executive recruitment firm. In general, however, it is advis- able to limit the number of people performing the checks to one or two. It may be difficult, depend- ing on the number of candidates, to have one person perform all the reference checks, especially if there are three references for each candidate. Further, it can be helpful if two people compare notes on the same candidates. ■Be consistent in discussing issues with and asking questions of each candidate in order to provide a good basis for comparison. ■Contact enough people to ensure a consistent read- ing as to the candidate’s strengths and weaknesses. If a reference can say only good things about the candidate, he or she should be asked directly what weaknesses the candidate has. Decision Point: Inviting the Candidate’s Spouse/ Partner While the focus of the recruitment is on the chief administrator, the governing body may formally invite the candidate’s spouse/partner to the com- munity during the interview process. Generally, this type of invitation occurs only after the first interview process has narrowed the group of candidates down to the top two or three. The spouse/partner should never be included in the formal interview process, nor made to feel as if he or she is being interrogated in any way. If the governing body formally invites the spouse/ partner to accompany the candidate, it is important that this part of the process be as well organized as all the other parts that concern the candidate directly. Here, too, an important impression about the commu- nity is being made. The interests of the spouse/partner should be carefully determined and accommodated. On the other hand, the governing body may use an informal, non-structured approach to the involvement of the spouse/partner. Understanding that a candidate may bring his or her spouse/partner along to explore the community as a possible future home, the govern- ing body may consider having a packet of relevant community information available. Decision Point: Community Involvement The gov- erning body must decide whether to involve commu- nity members or committees in the interview process. In most cases, the local government assumes respon- sibility for the interviews and conducts the process of selecting the new chief administrator without the involvement of members of the community. In some cases, however, governing bodies have chosen to supplement the usual discussion between members and finalists by inviting community leaders to participate. For example, finalists may meet with selected community leaders to answer questions and receive their input on matters they consider important to the local government. If this option is taken, the purpose of the meeting should be made clear to all involved. Both the finalist and the community members should know whether these meetings are intended simply to provide the 36 16 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR finalist with additional information on the local government or whether the community group will also be involved in the actual selection process. In the latter case, although the input from the commu- nity will be valuable, it should be made clear that the governing body will make the final selection based upon a variety of factors. Decision Point: Staff Involvement The governing body must also decide whether to involve staff mem- bers in the interview process. It may choose to supple- ment the usual discussion between members and finalists by inviting staff members to participate. For example, finalists may meet with selected department directors to answer questions and review departmental operations in more detail. If this option is taken, its purpose should be made clear to all involved. Both the finalist and the staff members should know whether these meetings are intended simply to provide the finalist with additional information on the local government or whether the group will also be involved in the selection process. In the latter case, although the input from the staff will be valuable, it should be made clear that the govern- ing body will make the final selection based upon a variety of factors. Major Decision Point: Making the Final Selection After the second interviews, there should be one person who is the clear first choice of the majority, if not all, of the governing body. It is important to both the governing body and the potential new hire that the decision be unanimous, if possible. A unanimous vote from the governing body demonstrates a commit- ment of support to the new chief administrator and sends a positive message to both the organization and the community. If the governing body is divided on the appointment and the decision is not unanimous, however, the chosen finalist should be advised of this prior to accepting the position. Once the selection has been made, the governing body, staff, or executive recruiter should contact the finalist, confirm his or her willingness to accept the position, and obtain permission to conduct a very thorough background check, which will be performed by an outside party. This process includes interviews with individuals in the candidate’s current commu- nity, an investigation into possible criminal history, and a credit check, which requires the candidate’s consent. Another element of this final selection process may include some or all of the members of the governing body making an on-site visit to the finalist’s current community. Often finalists insist that an agreement regarding terms and conditions of employment be agreed upon before being open to a site visit. Once the governing body is satisfied with the results of that process, it may inform the finalist and move ahead to put together a total compensation package and discuss other related arrangements. How- ever, if the governing body is unable to satisfactorily conclude negotiations with its first choice, it may need to engage in discussions with one of the other final- ists. Thus, it should refrain from notifying the other finalists until all arrangements have been finalized with the first-choice candidate. From a public image standpoint, it is impera- tive that all candidates learn about the final selec- tion from the governing body or its representative, as opposed to hearing about it from a third party or reading about it online or in a newsletter or profes- sional publication. A representative from the govern- ing body, staff, or executive recruitment firm should personally contact the runners-up prior to or at the same time that a news release about the appointment is issued. It is important that the vote for the new chief administrator be unanimous, if possible. This sends a positive message to the organization and the community. 37 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 17 1. Ultimately, what salary will be acceptable to the governing body? 2. What is the bargaining range? 3. What is the current salary of the applicant? 4. What type of salary and total compensation package did the candidate discuss during the interview? ICMA, the National Association of Counties, and state leagues of cities and counties are sources of information on the salaries of local government administrators around the country. Prior to initiating negotiations, the governing body should compare its salary range with that of other governing bodies in same region of the country. Elements of Total Compensation Elements of a total compensation package typically include: ■Base salary ■Deferred compensation ■Severance pay ■Use of government car or car allowance ■Use of technology or technology allowance ■Retirement plan ■Medical and other insurance (dental, optical, life, disability) ■Vacation accrual ■Holidays ■Sick leave accrual ■Membership dues, conference, and professional development attendance fees. 9. The Negotiation Process Once the local government has made its decision and the finalist has indicated a willingness to serve as the chief administrator, a number of final arrangements must be completed. These include negotiating a compensation package and completing transition activities. Only after these arrangements are concluded can the new chief administrator relocate and begin work for the community. Preparation for Negotiation The governing body needs to ensure that relations with the new administrator get off to a good start. At this point, nothing should happen that causes the new administrator to reconsider. It is important that the governing body identify a single individual to act as the negotiator for the local gov- ernment. Depending on the approach that the governing body has selected, the negotiator may be a member of the governing body; a member of the staff, such as the interim chief administrator or the municipal attorney; or the executive recruiter. The following are important guidelines regarding the structure of the negotiations: 1. The atmosphere should be friendly and relaxed. 2. The negotiator should be flexible. Negotiating implies a willingness to consider options and alternatives in pursuit of an acceptable package. There may well be more than one way to meet the financial objectives of the new administrator. 3. The governing body should be realistic. No mat- ter how beautiful and desirable the community or position may be, the finalist is unlikely to accept the new position without an increase in pay over his or her present salary. Major Decision Point: Negotiating Compensation In compensation negotiations, base salary is a good place to start. The ICMA Compensation Guidelines, which are provided in Appendix B, are a good source of information to help with this part of the process. The person conducting the negotiation on behalf of the local government should keep the following questions in mind: The governing body should rely on a single individual to handle its part of the negotiation process. The process should be friendly and relaxed; the negotiator should be flexible; and the governing body should be realistic in its guidelines to the negotiator. 38 18 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Before the negotiation begins, the governing body should ask the candidate to provide a written itemization of his or her current total compensation. After receiving this information, the person negotiat- ing on behalf of the governing body should outline a proposed package and provide it to the candidate. Usually there will be no negotiation on those benefits that are similar among local governments, such as medical insurance and holidays. The variables most often relate to base salary and particular financial objectives, such as deferred compensation, health insurance, and requirements to join a state retirement system. The proposed compensation package should (1) leave the individual whole on basic benefits, (2) provide an appropriate step forward in cash-related benefits, (3) ensure an increase in take-home pay, and (4) deal with any particular financial objectives that the new administrator may have. Noncompensation Elements During the negotia- tions, some issues will arise that do not relate to the total compensation package but may well have signifi- cant financial implications for both the local govern- ment and the new administrator. Both parties need to be flexible and realistic in dealing with these issues: ■Relocation expenses: It is common for local governments to pay the one-time cost of relocating the administrator and his or her family and house- hold furnishings to the new local government. Sometimes both parties agree on a “not-to-exceed” figure based on estimates from moving companies. ■Temporary housing: An allowance for temporary housing is usually provided until the new adminis- trator is able to sell his or her former home and/or relocate his or her family. Typically, this amount is sufficient to cover the cost of a modern furnished apartment or condominium. Again, both parties may agree to a fixed time period or amount. ■Commuting expenses: As with temporary hous- ing, the local government often will agree to reim- burse the administrator for periodic family visits or for the spouse/partner to visit for house-hunting purposes. ■Housing assistance: Regional variations in the cost of housing or housing financing can complicate the negotiations. There is considerable precedent for local governments—using appropriate safe- guards and limits—to assist in the purchase and/or financing of housing for the new administrator. A variety of options exist, including a loan or a salary supplement. Employment Agreements It is in the interests of both the community and the chief administrator to have a written summary of the terms and conditions of employment to which both parties have agreed. The stable working situation created by such an agreement helps to attract and keep top-flight admin- istrators in a generally mobile profession. ICMA recommends the use of employment agreements because the detailing of salary, benefits, and other conditions of the administrator’s job puts those items where they belong—in a contract where both par- ties can know what is expected—and removes them from the daily agenda of the chief administrator and members of the governing body. While such an agreement usually does not refer to a specific term of employment and permits either the governing body or the chief administrator to terminate for cause or at will, it should include a section provid- ing the administrator with severance pay for a fixed period of time if he or she is terminated. This provides important personal and professional security for local government chief administrators, as they have the rather unique situation of working at the pleasure of the governing body with the possibility of dismissal for any reason at any time. While not a lengthy legal document, the employ- ment agreement is usually drafted by the local govern- ment’s attorney. The new administrator is often given an opportunity to prepare a first draft for consider- ation. If an employment agreement is not used, a formal letter of understanding, at a minimum, should be prepared. As a final note on this process, the governing body should be prepared for the possibility that it will be unable to reach agreement on compensation or other matters with the first-choice candidate. In these instances, the governing body typically enters into negotiations with its second-choice candidate. As indi- cated previously, once an agreement has been final- ized, all other candidates should be promptly notified that they were not selected. 39 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 19 10. The Transition Process After the governing body and new chief adminis- trator have reached agreement on the issues of compensation, starting date, and method and timing of announcing the selection to both the community and the administrator’s former local government, the transition process begins. Announcing the Selection The announcement of the selection should be well planned and coordinated between the governing body and new chief administrator. Two factors should pre- cede any formal announcement of the appointment: ■The successful candidate has formally accepted the position and the negotiations have been concluded; and ■The successful candidate has been given the opportunity to notify his or her current governing body about the appointment. This public announcement should be coordinated carefully to recognize the instantaneous nature of elec- tronic communication. Additional Elements Additional elements that the governing body may employ to ensure a smooth transition for the new chief administrator are as follows: ■General assistance: For a smooth transition, the local government should offer whatever general assistance the new administrator might need in moving, such as introductions to realtors and bankers and support to the spouse/partner in find- ing suitable employment. ■Orientation meetings: The governing body should arrange to introduce the new chief administrator to department heads and local government staff. While the new administrator may have met some of these individuals during the interview process, a special meeting or reception can be a pleasant way to turn over responsibility. Similar meetings, brief- ing sessions, and/or receptions can be arranged to introduce the new administrator and his or her family to community groups, civic leaders, and residents in general. ■Local government work session, orientation, and review of objectives: It is desirable to have an initial work session with the new administrator to discuss and clarify initial expectations on both sides and to review goals and objectives. Even though some of these issues may have been raised during the interview process, communication from the outset can help ensure a smooth working relationship. ■Performance evaluation: Using the position’s goals and objectives as a starting point, the gov- erning body and new chief administrator should agree to an annual or semiannual review of the administrator’s performance. This established and formal process helps to ensure that communication between the parties is maintained, that progress is monitored, and that goals and objectives are reviewed and refined on a regular basis. 40 20 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 11. Conclusion selecting the right person for the job is critical for the governing body and for the community. This guidebook addresses a number of factors to consider in recruiting, selecting, negotiating, and hir- ing a professional local government manager. In doing so, it elaborates on the “best practices” for identify- ing the appropriate skills and background of a chief administrator, noting that the governing body must identify the qualities, characteristics, experience, and areas of expertise that would be found in the ideal candidate. Throughout the entire process, clear com- munication to staff, the community, and the media is essential for achieving the governing body’s goals. In the end, the process of recruiting and selecting a chief administrator should be a positive and unifying experi- ence, resulting in the appointment of an individual who represents and embodies the governing body’s vision for the future. ICMA and its members are resources available for providing guidance and recommendations in the recruitment of a chief administrator. With this docu- ment, we hope we have provided a basic understand- ing of the process involved in selecting a professional local government manager who meets the needs of the community. Choosing a chief administrator can be the most significant action of the governing body. The chief administrator is a leader, coach, and chief of strategy for the staff team whose job it is to imple- ment a vision, policy, and procedures; accomplish goals; and achieve the desired output of the orga- nization. Similar to a chief executive officer of a Fortune 500 company, the chief administrator is also responsible for serving an elected governing body, managing the financial aspects of the organization, directing the employees, ensuring quality customer service, and implementing legal and ethical stan- dards. Furthermore, unique to public agencies, the chief administrator oversees an organization that is focused on providing a variety of services to the com- munity rather than on making a profit. In addition to a very diversified portfolio of ser- vices that must be provided and interests that must be served fairly, the chief administrator is responsible for an organization that must balance its budget; provide for and encourage public input into decision making; and understand, respect, and appreciate the politi- cal environment. In summary, the position of chief administrator requires a variety of skill sets—not every person is capable of performing the role. Therefore, 41 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 21 Appendix A ICMA Code of Ethics with Guidelines a member considering several offers or seeking several positions at the same time, but once a bona fide offer of a position has been accepted, that commitment should be honored. Oral acceptance of an employment offer is considered binding unless the employer makes fundamental changes in terms of employment. Credentials. An application for employment or for ICMA’s Voluntary Credentialing Program should be complete and accurate as to all pertinent details of education, experience, and personal history. Members should recognize that both omissions and inaccuracies must be avoided. Professional Respect. Members seeking a manage- ment position should show professional respect for persons formerly holding the position or for others who might be applying for the same position. Profes- sional respect does not preclude honest differences of opinion; it does preclude attacking a person’s motives or integrity in order to be appointed to a position. Reporting Ethics Violations. When becoming aware of a possible violation of the ICMA Code of Ethics, members are encouraged to report the matter to ICMA. In reporting the matter, members may choose to go on record as the complainant or report the matter on a confidential basis. Confidentiality. Members should not discuss or divulge information with anyone about pending or completed ethics cases, except as specifically autho- rized by the Rules of Procedure for Enforcement of the Code of Ethics. Seeking Employment. Members should not seek employment for a position having an incumbent administrator who has not resigned or been officially informed that his or her services are to be terminated. The ICMA Code of Ethics was adopted by the ICMA membership in 1924, and most recently amended by the membership in May 1998. The Guidelines for the Code were adopted by the ICMA Executive Board in 1972, and most recently revised in July 2004. The mission of ICMA is to create excellence in local governance by developing and fostering professional local gov- ernment management worldwide. To further this mission, certain principles, as enforced by the Rules of Procedure, shall govern the conduct of every member of ICMA, who shall: 1. Be dedicated to the concepts of effective and democratic local government by responsible elected officials and believe that professional gen- eral management is essential to the achievement of this objective. 2. Affirm the dignity and worth of the services ren- dered by government and maintain a constructive, creative, and practical attitude toward local govern- ment affairs and a deep sense of social responsibil- ity as a trusted public servant. Guideline Advice to Officials of Other Local Governments. When members advise and respond to inquiries from elected or appointed officials of other local governments, they should inform the administrators of those communities. 3. Be dedicated to the highest ideals of honor and integrity in all public and personal relationships in order that the member may merit the respect and confidence of the elected officials, of other officials and employees, and of the public. Guidelines Public Confidence. Members should conduct them- selves so as to maintain public confidence in their profession, their local government, and in their perfor- mance of the public trust. Impression of Influence. Members should conduct their official and personal affairs in such a manner as to give the clear impression that they cannot be improperly influenced in the performance of their official duties. Appointment Commitment. Members who accept an appointment to a position should not fail to report for that position. This does not preclude the possibility of 42 22 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 4. Recognize that the chief function of local govern- ment at all times is to serve the best interests of all of the people. Guideline Length of Service. A minimum of two years generally is considered necessary in order to render a profes- sional service to the local government. A short tenure should be the exception rather than a recurring experi- ence. However, under special circumstances, it may be in the best interests of the local government and the member to separate in a shorter time. Examples of such circumstances would include refusal of the appointing authority to honor commitments concern- ing conditions of employment, a vote of no confidence in the member, or severe personal problems. It is the responsibility of an applicant for a position to ascer- tain conditions of employment. Inadequately deter- mining terms of employment prior to arrival does not justify premature termination. 5. Submit policy proposals to elected officials; provide them with facts and advice on matters of policy as a basis for making decisions and setting com- munity goals; and uphold and implement local government policies adopted by elected officials. Guideline Conflicting Roles. Members who serve multiple roles— working as both city attorney and city manager for the same community, for example—should avoid participat- ing in matters that create the appearance of a conflict of interest. They should disclose the potential conflict to the governing body so that other opinions may be solicited. 6. Recognize that elected representatives of the people are entitled to the credit for the establish- ment of local government policies; responsibility for policy execution rests with the members. 7. Refrain from all political activities which under- mine public confidence in professional administra- tors. Refrain from participation in the election of the members of the employing legislative body. Guidelines Elections of the Governing body. Members should maintain a reputation for serving equally and impar- tially all members of the governing body of the local government they serve, regardless of party. To this end, they should not engage in active participation in the election campaign on behalf of or in opposition to candidates for the governing body. Elections of Elected Executives. Members should not engage in the election campaign of any candidate for mayor or elected county executive. Running for Office. Members shall not run for elected office or become involved in political activities related to running for elected office. They shall not seek politi- cal endorsements, financial contributions or engage in other campaign activities. Elections. Members share with their fellow citizens the right and responsibility to vote and to voice their opinion on public issues. However, in order not to impair their effectiveness on behalf of the local governments they serve, they shall not participate in political activities to support the candidacy of indi- viduals running for any city, county, special district, school, state or federal offices. Specifically, they shall not endorse candidates, make financial contributions, sign or circulate petitions, or participate in fund-rais- ing activities for individuals seeking or holding elected office. Elections in the Council-Manager Plan. Members may assist in preparing and presenting materials that explain the council-manager form of government to the public prior to an election on the use of the plan. If assistance is required by another community, mem- bers may respond. All activities regarding ballot issues should be conducted within local regulations and in a professional manner. Presentation of Issues. Members may assist the gov- erning body in presenting issues involved in referenda such as bond issues, annexations, and similar matters. 8. Make it a duty continually to improve the member’s professional ability and to develop the competence of associates in the use of management techniques. Guidelines Self-Assessment. Each member should assess his or her professional skills and abilities on a periodic basis. Professional Development. Each member should commit at least 40 hours per year to professional development activities that are based on the practices identified by the members of ICMA. 9. Keep the community informed on local govern- ment affairs; encourage communication between the citizens and all local government officers; emphasize friendly and courteous service to the public; and seek to improve the quality and image of public service. 43 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 23 10. Resist any encroachment on professional respon- sibilities, believing the member should be free to carry out official policies without interference, and handle each problem without discrimination on the basis of principle and justice. Guideline Information Sharing. The member should openly share information with the governing body while diligently carrying out the member’s responsibilities as set forth in the charter or enabling legislation. 11. Handle all matters of personnel on the basis of merit so that fairness and impartiality govern a member’s decisions, pertaining to appointments, pay adjustments, promotions, and discipline. Guideline Equal Opportunity. All decisions pertaining to appointments, pay adjustments, promotions, and dis- cipline should prohibit discrimination because of race, color, religion, sex, national origin, sexual orientation, political affiliation, disability, age, or marital status. It should be the members’ personal and profes- sional responsibility to actively recruit and hire a diverse staff throughout their organizations. 12. Seek no favor; believe that personal aggrandize- ment or profit secured by confidential information or by misuse of public time is dishonest. Guidelines Gifts. Members should not directly or indirectly solicit any gift or accept or receive any gift--whether it be money, services, loan, travel, entertainment, hospital- ity, promise, or any other form--under the following circumstances: (1) it could be reasonably inferred or expected that the gift was intended to influence them in the performance of their official duties; or (2) the gift was intended to serve as a reward for any official action on their part. It is important that the prohibition of unsolicited gifts be limited to circumstances related to improper influence. In de minimus situations, such as meal checks, some modest maximum dollar value should be determined by the member as a guideline. The guide- line is not intended to isolate members from normal social practices where gifts among friends, associates, and relatives are appropriate for certain occasions. Investments in Conflict with Official Duties. Member should not invest or hold any investment, directly or indirectly, in any financial business, commercial, or other private transaction that creates a conflict with their official duties. In the case of real estate, the potential use of confidential information and knowledge to further a member’s personal interest requires special consider- ation. This guideline recognizes that members’ official actions and decisions can be influenced if there is a conflict with personal investments. Purchases and sales which might be interpreted as speculation for quick profit ought to be avoided (see the guideline on “Confidential Information”). Because personal investments may prejudice or may appear to influence official actions and decisions, members may, in concert with their governing body, provide for disclosure of such investments prior to accepting their position as local government adminis- trator or prior to any official action by the governing body that may affect such investments. Personal Relationships. Member should disclose any personal relationship to the governing body in any instance where there could be the appearance of a conflict of interest. For example, if the manager’s spouse works for a developer doing business with the local government, that fact should be disclosed. Confidential Information. Members should not dis- close to others, or use to further their personal inter- est, confidential information acquired by them in the course of their official duties. Private Employment. Members should not engage in, solicit, negotiate for, or promise to accept private employment, nor should they render services for pri- vate interests or conduct a private business when such employment, service, or business creates a conflict with or impairs the proper discharge of their official duties. Teaching, lecturing, writing, or consulting are typi- cal activities that may not involve conflict of interest, or impair the proper discharge of their official duties. Prior notification of the appointing authority is appro- priate in all cases of outside employment. Representation. Members should not represent any outside interest before any agency, whether public or private, except with the authorization of or at the direction of the appointing authority they serve. Endorsements. Members should not endorse com- mercial products or services by agreeing to use their photograph, endorsement, or quotation in paid or other commercial advertisements, whether or not for compen- sation. Members may, however, agree to endorse the 44 24 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR following, provided they do not receive any compensa- tion: (1) books or other publications; (2) professional development or educational services provided by non- profit membership organizations or recognized educa- tional institutions; (3) products and/or services in which the local government has a direct economic interest. Members’ observations, opinions, and analyses of commercial products used or tested by their local governments are appropriate and useful to the profes- sion when included as part of professional articles and reports. 45 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 25 Appendix B ICMA Guidelines for Compensation Maintaining public trust and integrity in local government requires both effective governance and management of the organization. The following guidelines are intended to establish a best practice for establishing and negotiating compensation for local government executives and staff and to clarify the roles and responsibilities of the governing body, local government manager, and employee. The Principles Compensation and personnel matters should be guided by the core principles of the ICMA Code of Ethics. ICMA affirms that the standard practice for establishing the compensation of local government managers be fair, reasonable, transparent, and based on comparable public salaries nationally and regionally. ICMA members should act with integrity in all personal and professional matters in order to merit the trust of elected officials, the public and employees. Local government managers have an ethical responsibility to be clear about what is being requested and to avoid excessive compensation. Elected officials perform a critical governance role providing oversight of the management of the organi- zation. To that end, they must be engaged in establish- ing the process for determining the compensation for all executives appointed by the governing body. Compensation should be based on the position requirements, the complexity of the job reflected in the composition of the organization and community, the leadership needed, labor market conditions, cost of living in the community, and the organization’s ability to pay. The Process for Negotiating Executive Compensation To establish fair and reasonable compensation, the gov- erning body operating as a committee of the whole or as a designated evaluation and compensation subcommit- tee, should design and implement the methodology for setting the compensation of the local government man- ager and any other appointees of the governing body. Compensation benchmarks should be established based on comparable local government or public sec- tor agencies. The governing body should engage experts whether contracted or in house as necessary to pro- vide the information required to establish fair and reasonable compensation levels. All decisions on compensation and benefits must be made by the entire governing body in a public meeting. Compensation Guidelines for Local Government Executives A starting point for the elected officials and local government manager in any salary negotiation should be to 1. Determine the requirements of the job and the experience needed to successfully perform the job duties. 2. Examine market conditions to learn what compa- rable public sector executives earn. A best practice would be to gather information using pre-deter- mined comparable benchmark local governments or public sector agencies. 3. Understand the services provided by the local gov- ernment along with the nature of the current issues in the organization and in the community, and then compare these with the individual’s expertise and proven ability to resolve those issues. 4. Identify the local government’s current financial position, its ability to pay, and the existing policies toward compensation relative to market conditions. 5. Weigh factors such as the individual’s credentials, experience and expertise when setting salary. 6. Consider additional compensation in areas where the cost of living is high and the governing body wants the manager to reside within the commu- nity. In addition, other unique and special circum- stances may be taken into consideration, such as difficult recruitment markets and the particularly challenging needs of the public agency. 7. Seek legal advice as needed and appropriate dur- ing periods prior to the beginning of employment when terms and conditions are being negotiated and finalized. 46 26 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Severance Severance provisions established in the employment agreement must be both reasonable and affordable so that the cost of the severance is not an impediment to fulfilling the governing body’s right to terminate a manager’s service, if desired, but is consistent with the role and expectations of the position. The ICMA Model Employment Agreement (see Appendix F) recommends a one year severance but recognizes that the length of service with an organization may justify a higher severance. Compensation Changes 1. Benefits and salary increases should be reasonably comparable to those that local government execu- tives receive within the designated benchmark or regional market area and generally consistent with other employees. 2. Merit adjustments or bonuses should be contingent upon performance and the overall financial posi- tion of the local government to afford additional compensation payments. Provisions regarding con- sideration of periodic merit adjustments in salary should be pre-determined. 3. Local government managers must recognize and effectively manage conflicts of interest inherent in compensation changes. Managers should avoid taking steps regarding pension and other benefits where they will be the sole or primary beneficiary of the change. Examples include: ■Dramatically increasing salary thereby leading to pension spiking. ■Recommending or implementing single highest year to determine retirement benefits 4. An individual should receive a single salary that recognizes all duties and responsibilities assigned rather than different salaries for different assignments. 5. Local government managers should not put their personal compensation interests before the good of the overall organization and that of the citizens. Transparency 1. Local government managers should provide their total compensation package to the governing body when requesting compensation changes so that the governing body has a comprehensive view of the compensation package. 2. In the interest of fairness and transparency, there should be full disclosure to the governing body, prior to formal consideration and approval, of the potential cost of any benefit changes negotiated during employment. 3. When the terms and conditions of employment are being renegotiated with the employer and at the end when the employment is being terminated, ICMA members have a duty to advise the elected officials to seek legal advice. 4. In the interests of transparency, the salary plan and salary ranges for local government positions, including that of the manager, should be publicly accessible on the agency’s website. General Compensation Guidelines for All Employees 1. Each local government should establish benchmark agencies, which are determined using set criteria such as, but not limited to, ■Geographic proximity ■Similarity with regard to the nature of the ser- vices provided ■Similarity in employer size/population size ■Similarity in the socioeconomic makeup of the population ■Other similar employers in the immediate area. 2. The local government should develop appropri- ate compensation levels that are in line with their labor market. Doing so will enable the organization to establish and maintain a reputation as a com- petitive, fair, and equitable employer as well as a good steward of public funds. 3. When considering any salary or benefit changes, the immediate and anticipated long-term financial resources of the organization always should be taken into account. 4. Appropriate financial practices should be followed to both disclose and properly fund any related future liability to the local government. 47 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 27 Appendix C: Professional Organizations to Consider Posting Position Vacancy International City/County Management Association (ICMA) 777 North Capitol Street NE, Suite 500 Washington, DC 20002 Phone: 202-289-4262 JobCenter Rates/Information: www.icma.org/en/icma/career_network/employers/ difference American Society for Public Administration (ASPA) 1301 Pennsylvania Avenue NW, Suite 700 Washington, DC 20004 Phone: 202-393-7878 PublicServiceCareers.org (online) Rates/Information: www.publicservicecareers.org/?pageid=617 National Association of Counties (NACo) 25 Massachusetts Avenue NW, Suite 500 Washington, DC 20001 Phone: 202-393-6226 or 1-888-407-6226 JobsOnline (website) and County News Job Market/Classified Ad (newspaper) Rates/Submissions: www.naco.org/programs/jobsonline/Pages/ JobsOnlineSubmission.aspx National Association of County Administrators (NACA) 777 North Capitol Street NE, Suite 500 Washington, DC 20002 Email: naca@icma.org National Forum for Black Public Administrators (NFBPA) 777 North Capitol Street NE, Suite 807 Washington, DC 20002 Phone: 202-408-9300 NFBPA Career Center Ad Rates/Information: careers.nfbpa.org/rates.cfm Phone: 1-866-964-2765 E-mail (Job Posting Sales): postings@boxwoodtech.com National League of Cities (NLC) 1301 Pennsylvania Avenue NW, Suite 550 Washington, DC 20004 Nation’s Cities Weekly Classifieds Rates/Submissions: www.nlc.org/news-center/nations-cities-weekly/ classifieds/ncw-submit-classified International Hispanic Network (IHN) 2107 North First Street, Suite 470 San José, CA 95131 Phone: 408-392-0232 Job Posting Rates/Submissions: www.ihnonline.org/jobsaddform.asp STATE MUNICIPAL LEAGUES Alabama League of Municipalities (www.alalm.org) 535 Adams Avenue Montgomery, AL 36104 Phone: 334-262-2566 Municipal Classified Ads Posting Information: carrieb@alalm.org Alaska Municipal League (www.akml.org) 217 Second Street, Suite 200 Juneau, AK 99801 Phone: 907-586-1325 AML Classifieds Informational Brochure: www.akml.org/uploads/MunicipalClassified AdGuidelines.pdf Phone: 1-877-636-1325 Email: info@akml.org 48 28 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR League of Arizona Cities and Towns (www.azleague.org) 1820 West Washington Street Phoenix, AZ 85007 Phone: 602-258-5786 Municipal Employment Opportunities Rates/Information: www.azleague.org/index.cfm?fuseaction=jobs.main Email: jobs@azleague.org Arkansas Municipal League (www.arml.org) 301 West 2nd Street North Little Rock, AR 72115 Phone: 501-374-3484 City & Town Municipal Mart Rates/Information: www.arml.org/classifieds.html Submissions: 501-374-3484 League of California Cities (www.cacities.org) 1400 K Street, Suite 400 Sacramento, CA 95814 Phone: 916-658-8200 Western Cities Rates/Submissions: www.westerncity.com/Western-City/ Job-Opportunities/How-to-Post-a-Job Colorado Municipal League (www.cml.org) 1144 Sherman Street Denver, CO 80203 Phone: 303-831-6411 or 1-866-578-0936 CareerLink Postings: www.cml.org/CareerLink.aspx Connecticut Conference of Municipalities (www.ccm-ct.org) 900 Chapel Street, 9th Floor New Haven, CT 06510 Phone: 203-498-3000 Municipal Job Bank Information/Rates/Submissions: www.ccm-ct.org/Plugs/job-bank.aspx Delaware League of Local Governments (www.dllg.org) P.O. Box 484 Dover, DE 19903 Phone: 302-678-0991 *Provides no employment listings* Florida League of Cities (www.floridaleagueofcities.com) 301 South Bronough Street, Suite 300 Tallahassee, FL 32301 Phone: 850-222-9684 or 1-800-342-8112 FLC E-News Information/Submissions: www.floridaleagueofcities.com/Publications .aspx?CNID=179 Phone: 850-322-7221 Georgia Municipal Association (www.gmanet.com) 201 Pryor Street SW Atlanta, GA 30303 Phone: 404-688-0472 Classifieds/Marketplace Submissions: www.glga.org/SubmitListing.aspx Phone: 678-686-6209 Hawaii (none available) Association of Idaho Cities (www.idahocities.org) 3100 South Vista Avenue, Suite 310 Boise, ID 83705 Phone 208-344-8594 Employment Opportunities Information/Rates/Submissions: www.idahocities.org/index.aspx?nid=213 Illinois Municipal League (www.iml.org) 500 East Capitol Avenue Springfield, IL 62701 Phone: 217-525-1220 Classifieds Information/Submissions: www.iml.org/contact.cfm?user=rturner&subject =Submit%20Classified%20Ad Rates: www.iml.org/page.cfm?category=640 Indiana Association of Cities and Towns (www.citiesandtowns.org) 200 South Meridian Street, Suite 340 Indianapolis, IN 46225 Phone: 317-237-6200 Municipal Dispatch Contact Publications and Marketing Director Staff Directory: www.citiesandtowns.org/topic/subtopic. php?fDD=2-15 49 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 29 Iowa League of Cities (www.iowaleague.org) 317 Sixth Avenue, Suite 800 Des Moines, IA 50309 Phone: 515-244-7282 Classifieds Information/Rates/Submissions: www.iowaleague.org/Pages/SubmitClassified.aspx League of Kansas Municipalities (www.lkm.org) 300 SW Eighth Avenue Topeka, KS 66603 Phone: 785-354-9565 Kansas Government Journal (and online) Rates: www.lkm.org/classifieds/jobs Submissions: classifieds@lkm.org Kentucky League of Cities (www.klc.org) 100 East Vine Street, Suite 800 Lexington, KY 40507 Phone: 859-977-3700 or 1-800-876-4552 City Job Opportunities Online Submissions: www.klc.org/employment_post.asp Louisiana Municipal Association (www.lma.org) 700 North 10th Street Baton Rouge, LA 70802 Phone: 225-344-5001 or 1-800-234-8274 Maine Municipal Association (www.memun.org) 60 Community Drive Augusta, ME 04330 Phone: 207-623-8428 Job Bank and Classifieds Information/Rates: www2.memun.org/public/wantads/itemlist.cfm Submissions: ResourceCenter@memun.org Maryland Municipal League (www.mdmunicipal.org) 1212 West Street Annapolis, MD 21401 Phone: 410-268-5514 or 1-800-492-7121 Classifieds Submissions: stevel@mdmunicipal.org Massachusetts Municipal Association (www.mma.org) One Winthrop Square Boston, Massachusetts 02110 Phone: 617-426-7272 The Beacon (and online) Information/Rates: www.mma.org/ad-rates-and-details Submissions: www.mma.org/ad-submission-form Michigan Municipal League (www.mml.org) 1675 Green Road Ann Arbor, MI 48105 Phone: 734-662-3246 or l-800-653-2483 Classifieds Information/Rates: www.mml.org/classifieds/guidelines.html Submissions: www.mml.org/classifieds/classifiedsform.php League of Minnesota Cities (www.lmc.org) 145 University Avenue West St. Paul, MN 55103 Phone: 651-281-1200 or 1-800-925-1122 City Job Opportunities Information/Rates: www.lmc.org/page/1/posting-city-jobs.jsp Submissions: HR-CityAds@lmc.org Mississippi Municipal League (www.mmlonline.com) 600 East Amite Street, Suite 104 Jackson, MS 39201 Phone: 601-353-5854 Classifieds www.mmlonline.com/classifieds.aspx Contact MML Staff – Staff Directory: www.mmlonline.com/contact.aspx Missouri Municipal League (www.mocities.com) 1727 Southridge Drive Jefferson City, MO 65109 Phone: 573-635-9134 Career Center Information/Rates: www.mocities.com/networking Submissions: tshaw@mocities.com 50 30 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Montana League of Cities and Towns (www.mlct.org) 208 North Montana Avenue, Suite 106 Helena, MT 59601 Phone: 406-442-8768 Job Openings Submissions: Contact Office Manager Staff Directory: www.mlct.org/about-mlct/staff.html League of Nebraska Municipalities (www.lonm.org) 1335 L Street, #A Lincoln, NE 68508-2596 Phone: 402-476-2829 Job Postings Information/Rates/Submissions: www.lonm.org/careers.html Nevada League of Cities and Municipalities (www.nvleague.org/admin/about.htm) 310 South Curry Street Carson City, NV 89703 Phone: 775-882-2121 New Hampshire Local Government Center (www.nhlgc.org) 25 Triangle Park Drive Concord, NH 03301 Phone: 603-224-7447 Classifieds Information/Rates/Submissions: www.nhlgc.org/classifieds/submitad.asp New Jersey State League of Municipalities (www.njslom.org) 222 West State Street Trenton, NJ 08608 Phone: 609-695-3481 Classifieds Information/Rates/Submissions: www.njslom.org/classifieds_jobs.html New Mexico Municipal League (www.nmml.org) 1229 Paseo de Peralta Santa Fe, NM 87501 Phone: 1-800-432-2036 Classifieds Information/Submissions: www.nmml.org/blog/category/classifieds/ positions-available New York State Conference of Mayors and Municipal Officials (www.nycom.org) 119 Washington Avenue Albany, NY 12210 Phone: 518-463-1185 Help Wanted Classifieds Information/Submissions: www.nycom.org/mn_class/helpwanted.asp# North Carolina League of Municipalities (www.nclm.org) 215 North Dawson Street Raleigh, NC 27603 Phone: 919-715-4000 Southern City, League Letter, and/or online: Information: www.nclm.org/resource-center/Pages/jobs.aspx Rates/Submissions: www.nclm.org/programs-services/publications/ Pages/southern-city.aspx North Dakota League of Cities (www.ndlc.org) 410 East Front Avenue Bismarck, ND 58504 Phone: 701-223-3518 Municipal Ads – Job Opportunities www.ndlc.org/index.asp?Type=B_ BASIC&SEC={D835005A-831C-4BB1-BF46- 7D93A07A0083} Contact NDLC Staff – Staff Directory: www.ndlc.org/index.asp?Type=B_ BASIC&SEC={846F9FCA-A6EE-4082-B241- 8DA3E991D99A} Ohio Municipal League (www.omlohio.org) 175 South Third Street, Suite 510 Columbus, OH 43215 Phone: 614-221-4349 Classified Advertisements Information/Rates/Submissions: www.omlohio.org/Classifieds.htm Oklahoma Municipal League (www.oml.org) 201 Northeast 23rd Street Oklahoma City, OK 73105 Phone: 405-528-7515 Job Listings Information/Rates/Submissions: www.okml.webs.com/joblistings.htm 51 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 31 League of Oregon Cities (www.orcities.org) 1201 Court Street NE, Suite 200 Salem, OR 97301 Phone: 503-588-6550 Personnel Recruitment – Jobs Information/Rates/Submissions: www.orcities.org/JobsInterims/Jobs/tabid/816/ language/en-US/Default.aspx Available Interim Candidates: www.orcities.org/JobsInterims/Interims/tabid/ 5849/language/en-US/Default.aspx Pennsylvania League of Cities & Municipalities (www.plcm.org) 414 North Second Street Harrisburg, PA 17101 Phone: 717-236-9469 Municipal Job Junction Information/Rates/Submissions: www.plcm.org/index.asp?Type=B_BASIC&SEC= {24C2F4FE-80F6-4E58-BA9F-53345F31E1D7}&DE Rhode Islad League of Cities and Towns (www.rileague.org) One State Street, Suite 502 Providence, RI 02908 Phone: 401-272-3434 Available Positions Information/Submissions: www.rileague.org/site/classifieds/available.html Municipal Association of South Carolina (www.masc.sc) 1411 Gervais Street Columbia, SC 29211 Phone: 803-799-9574 Job Openings: Information/Submissions: www.masc.sc/municipalities/Pages/ Postinganadvertisement.aspx South Dakota Municipal League (www.sdmunicipalleague.org) 208 Island Drive Fort Pierre, SD 57532 Phone: 605-224-8654 Classifieds Information/Rates/Submissions: www.sdmunicipalleague.org/index.asp?Type= B_JOB&SEC=%7B9C4C9345-D0E6-470D-A708- 181FD9B26F51%7D Tennessee Municipal League (www.tml1.org) 226 Capitol Boulevard, Suite 710 Nashville, TN 37219 Phone: 615-255-6416 Classifieds Contact Administrative Assistant – Staff Directory: www.tml1.org/staff.php?ln_ses=1%7C4 Texas Municipal League (www.tml.org) 1821 Rutherford Lane, Suite 400 Austin, TX 78754 Phone: 512-231-7400 Career Center Information/Submission: www.tml.org/careercenter.asp Utah League of Cities and Towns (www.ulct.org) 50 South 600 East, Suite 150 Salt Lake City, UT 84102 Phone: 801-328-1601 or 1-800-852-8528 Job Bank Submissions: www.ulct.org/jobbank/index.html Vermont League of Cities & Towns (www.vlct.org) 89 Main Street, Suite 4 Montpelier, VT 05602 Phone: 802-229-9111 Classifieds Information/Rates/Submissions: www.vlct.org/marketplace/classifiedads Virginia Municipal League (www.vml.org) 13 East Franklin Street Richmond, VA 23219 Phone: 804-649-8471 Marketplace – Jobs in Local Government Information/Rates/Submissions: www.vml.org/JOBS/Jobs.html Association of Washington Cities (www.awcnet.org) 1076 Franklin Street SE Olympia, WA 98501 Phone: 360-753-4137 JobNet Information/Submissions: www.awcnet.org/Jobnet/ForEmployers.aspx 52 32 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR West Virginia Municipal League (www.wvml.org) 2020 Kanawha Boulevard Charleston, WV 25311 Phone: 304-342-5564 or 1-800-344-7702 Classifieds Information/Submissions: wvml@wvml.org League of Wisconsin Municipalities (www.lwm-info.org) 122 West Washington Avenue, Suite 300 Madison, WI 53703 Phone: 608-267-2380 Classifieds Information/Rates/Submissions: www.lwm-info.org/index.asp?Type=B_ JOB&SEC=%7B428BF440-C1B3-494D- 8B98-837FE87BCFCA%7D Wyoming Association of Municipalities (www.wyomuni.org) 315 West 27th Street Cheyenne, WY 82001 Phone: 307-632-0398 Classifieds Information: www.wyomuni.org/index.asp?Type=B_ JOB&SEC={AE206698-9002-49A0-983C-9CFCD28D226} Submissions: wam@wyomuni.org 53 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 33 Appendix D: Potential Interview Questions3 It is suggested that each member of the governing body ask the same question(s) of each candidate. Candidate Thoughts on Role of Administrator 1. In your opinion, what role should the administra- tor have in the community? 2. Do you believe the administrator should be an active member of a service or fraternal organiza- tion? If yes, why? 3. How do you deal with the news media? 4. How do you deal with special-interest or single- interest groups? 5. What is the best way for an administrator to deal with an angry constituent? Personnel Experience 1. How and when do you delegate responsibility and authority? 2. Have you ever been at the bargaining table and been actively engaged in negotiating an agreement? 3. Have you taken part in mediation, fact finding, or arbitration? Which ones? Please explain your experience in such process(es) including your role/ level of involvement and your thoughts regarding the outcomes of these experiences. 4. Have you ever had to discipline, demote, or fire an employee? Please elaborate. 5. How do you educate, encourage, and motivate your staff? 6. Are you familiar with state and federal laws relat- ing to nondiscrimination, sexual harassment, employees with disabilities, and equal opportunity? 7. Have charges of violation of state or federal employment laws or a grievance ever been filed against you or your city? Please explain. 8. What experience have you had in the preparation and implementation of personnel rules, regula- tions, procedures, and compensation plans? Please describe. Candidate Traits/Experience/ Qualifications 1. Provide a brief summary of your education and work experience. 2. Please briefly describe your experience with a. Land use planning b. Economic development/redevelopment c. Tax increment financing d. Business attraction and retention programs e. Beautification programs f. Business assistance programs—e.g., façade improvement, code compliance g. Annexation h. Subdivision policies and regulations, particu- larly as they relate to storm-water management i. Zoning j. Building code administration k. Municipal facilities expansion—in particular, water and wastewater utility expansions 3. How would you describe your leadership and man- agement styles? Interaction with Governing Body 1. What do you perceive to be the chief administra- tor’s role in working with the governing body, local government attorney, and clerk? 2. What are your expectations of the governing body in relation to a. Yourself b. Other staff 3. How and when do you communicate with the governing body? 3 Adapted from the Illinois City/County Management Association’s A Guide to the Recruitment and Selection of a Chief Administrative Officer. 54 34 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 9. What is your experience with employee benefits administration, group health insurance, and risk management? 10. What in your opinion is the most serious issue today in local government personnel management? 11. How and when should private sector resources (e.g., contractors) be used to provide village services? Financial Management Experience 1. Is there a difference between a financial plan and a budget? If so, please explain how they differ. 2. Are/were you the designated budget officer for your local government? Did you prepare and pres- ent the budget to the council, and upon adoption, were you responsible for implementation? Please explain the outcomes of various budget processes and any challenges you encountered through bud- get development through council adoption. 3. What is your experience with debt financing? Please give an example. 4. Have you secured and administered any type of loans or grants? Please give an example. 5. Describe the most successful capital improvement project you were responsible for and what made it successful? 6. Have you reviewed our annual budget and/or annual report? If yes, what is your impression of our financial condition? 7. What is your opinion of “pay as you go” financ- ing of maintenance and capital projects? Special assessments? Special taxing districts? 8. What type of financial reports do you provide the elected body and with what frequency? 9. Have you read our comprehensive or general plan? What are your impressions or thoughts? Intergovernmental Relations Experience 1. What experience have you had in dealing with a. Councils of government/intergovernmental agencies? b. County government? c. Other local governments (schools, parks, etc.)? d. State agencies? e. Federal agencies? f. State legislature? g. Congress? 2. Do you feel comfortable “lobbying”? External Organizational and Professional Association Relations 1. Have you been an active participant in the activi- ties of a statewide municipal league, statewide city or county management association, the Inter- national City/County Management Association (ICMA) or other professional organizations devoted to local government? Please give examples of your activities. 2. Are you an ICMA Credentialed Manager? If so, how do you fulfill your annual professional develop- ment requirement? 55 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 35 Appendix E Relations with Applicants—Do’s and Don’ts Do: ■Keep all candidates informed of their status at all times. ■Identify one point of contact through which every- thing flows, including contacts with candidates, reference checks, etc., in order to ensure that the information, messages, and details are consistent and that the process is fair and equitable. ■Keep all information strictly confidential through- out the entire recruitment and selection process unless state law requires otherwise. ■Create an outreach strategy that will ensure a diverse candidate pool. ■After carefully reviewing all applicant submittals, select a short list of the most promising candidates. ■While maintaining the confidentiality, carefully check educational credentials and references on those candidates judged best qualified. ■Invite those candidates judged best qualified for initial interviews at the local government’s expense. ■Send the candidates under consideration an information packet that may include the outreach brochure and copies of your government’s budget, charter, annual report, and other pertinent docu- ments; or provide the information on where to find this material on the agency’s website. ■Pay expenses of the candidates invited to a sec- ond interview (and of their spouses/partners, if applicable). ■Perform detailed background checks on the final candidate(s). ■Visit, if possible, the local governments in which the most promising candidates work. ■Be prepared to enter into a formal written employ- ment agreement with the successful candidate. ■Promptly notify all other candidates once the selection has been made and the position has been accepted. However, it is best to wait until the selected finalist has accepted the position and the agency and candidate have mutually agreed to the provisions of the employment contract. Don’t: ■Let the selection process last too long. ■Expect to get all the necessary information about the candidates from written material. ■Forget that you are seeking overall management ability, not technical competence in one specialized field. ■Forget to consider candidates who are assistant managers as well as current managers ■Overlook the need for candidates to possess municipal administrative experience and the advantages or value of college or university train- ing, post degree training, and continued profes- sional development. ■Release for publication any names or local govern- ments of candidates unless state law requires it. 56 36 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR Appendix F ICMA Model Employment Agreement Introduction This Agreement, made and entered into this [date], by and between the [local government] of [state], [town/ city/county] a municipal corporation, (hereinafter called ”Employer”) and [name], (hereinafter called “Employee”) an individual who has the education, training and experience in local government manage- ment and who, as a member of ICMA, is subject to the ICMA Code of Ethics, both of whom agree as follows: Section 1: Term Recommended A. This agreement shall remain in full force in effect from [date] until terminated by the Employer or Employee as provided in Section 9, 10 or 11 of this agreement. Option 2 The term of this agreement shall be for an initial period of [#] years from [date] to [date]. This Agree- ment shall automatically be renewed on its anniver- sary date for a [#] year term unless notice that the Agreement shall terminate is given at least [#] months (12 months recommended) before the expiration date. In the event the agreement is not renewed, all com- pensation, benefits and requirements of the agreement shall remain in effect until the expiration of the term of the Agreement unless Employee voluntarily resigns. In the event that the Employee is terminated, as defined in Section 9 of this agreement, the Employee shall be entitled to all compensation including salary, accrued vacation and sick leave, car allowance paid in lump sum plus continuation of all benefits for the remainder of the term of this agreement. Section 2: Duties and Authority Employer agrees to employ [name] as [title] to per- form the functions and duties specified in [legal reference] of the [local government] charter and by [legal reference] of the [local government] code and to perform other legally permissible and proper duties and functions. Section 3: Compensation Recommended A. Base Salary: Employer agrees to pay Employee an annual base salary of [$ amount], payable in installments at the same time that the other man- agement employees of the Employer are paid. B. This agreement shall be automatically amended to reflect any salary adjustments that are provided or required by the Employer’s compensation policies. C. Consideration shall be given on an annual basis to increase compensation. Option 1 The Employer agrees to increase the compensation of the Employee dependent upon the results of the perfor- mance evaluation conducted under the provisions of Section 12 of this Agreement. Increased compensation can be in the form of a salary increase and/or a bonus. Option 2 The Employer agrees to increase the compensation by [%] each year. Option 3 The Employer agrees to increase the compensation each year by the minimum of the average across the board increase granted to other employees of the Employer. Option 4 The Employer agrees to increase the compensation of the Employee dependent upon the results of the per- formance evaluation conducted under the provisions of Section 12 of this Agreement in addition to provid- ing a fixed annual increase in the Employee’s salary based on an agreed upon economic indicator, such as the Consumer Price Index. Section 4: Health, Disability and Life Insurance Benefits Recommended A. The Employer agrees to provide and to pay the pre- miums for health, hospitalization, surgical, vision, dental and comprehensive medical insurance for 57 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 37 the Employee and his/her dependents equal to that which is provided to all other employees of the [local government] or, in the event no such plan exists, to provide coverage for the Employee and dependents. B. The Employer agrees to put into force and to make required premium payments for short term and long term disability coverage for the Employee. C. The Employee may elect to submit once per cal- endar year to a complete physical examination, including a cardio-vascular examination, by a qualified physician selected by the Employee, the cost of which shall be paid by the Employer. D. The Employer shall pay the amount of premium due for term life insurance in the amount of three (3) times the Employee’s annual base salary, including all increases in the base salary during the life of this agreement. The Employee shall name the beneficiary of the life insurance policy. Option 1 A. The Employer agrees to provide for health, hospi- talization, surgical, vision, dental and comprehen- sive medical insurance for the Employee and his/ her dependents equal to that which is provided to all other employees of the [local government] or, in the event no such plan exists, to provide cover- age for the Employee and dependents. Employer shall pay all premiums for the Employee and the Employee’s dependents. B. The Employer agrees to put into force and to make required premium payments for short term and long term disability coverage for the Employee. C. The Employee may elect to submit once per cal- endar year to a complete physical examination, including a cardio-vascular examination, by a qualified physician selected by the Employee, the cost of which shall be paid by the Employer. D. The Employer shall pay the amount of premium due for term life insurance in the amount of three (3) times the Employee’s annual base salary, including all increases in the base salary during the life of this agreement. The Employee shall name the beneficiary of the life insurance policy. Option 2 1. The Employer shall provide travel insurance for the Employee while the Employee is traveling on the Employer’s business, with the Employee to name beneficiary thereof. Should the Employee die while on travel for the Employer, the Employer shall cover the full cost of retrieving and transporting the Employee’s remains back to the custody of the Employee’s family. Section 5: Vacation, Sick, and Military Leave Recommended A. Upon commencing employment, the Employee shall be credited with sick and vacation leave equal to the highest annual accrual provided to all other employees. The Employee shall then accrue sick and vacation leave on an annual basis at the highest rate provided to any other employees. B. Upon commencing employment, the Employee shall have access to a bank of 180 sick days to be used in the case of serious medical conditions. This leave can only be used to provide coverage during the waiting period between the onset of illness or disability and the point at which short or long term disability coverage takes effect and may be renewed after each occurrence. C. The Employee is entitled to accrue all unused leave, without limit, and in the event the Employ- ee’s employment is terminated, either voluntarily or involuntarily, the Employee shall be compen- sated for all accrued vacation time, all paid holi- days, executive leave, and other benefits to date. D. The Employee shall be entitled to military reserve leave time pursuant to state law and [local govern- ment] policy. Additional Option 1. The Employee shall annually be credited with five (5) days of executive leave. Section 6: Automobile The Employee’s duties require exclusive and unre- stricted use of an automobile to be mutually agreed upon and provided to the Employee at the Employ- er’s cost, subject to approval by Employer which shall not be withheld without good cause. It shall be mutually agreed upon whether the vehicle is pur- chased by the city, provided under lease to the city or to the Employee, or provided through a monthly allowance. Option 1 – Monthly Vehicle Allowance The Employer agrees to pay to the Employee, during the term of this Agreement and in addition to other 58 38 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR salary and benefits herein provided, the sum of [dol- lar amount] per year, payable monthly, as a vehicle allowance to be used to purchase, lease, or own, oper- ate and maintain a vehicle. The monthly allowance shall be increased annually by [% or $] amount. The Employee shall be responsible for paying for liability, property damage, and comprehensive insurance cover- age upon such vehicle and shall further be responsible for all expenses attendant to the purchase, operation, maintenance, repair, and regular replacement of said vehicle. The Employer shall reimburse the Employee at the IRS standard mileage rate for any business use of the vehicle beyond the greater [local government] area. For purposes of this Section, use of the car within the greater [local government] area is defined as travel to locations within a _____ mile (recommended fifty (50) mile) radius of [local government office]. Option 2 – Employer Provided Vehicle The Employer shall be responsible for paying for liabil- ity, property damage, and comprehensive insurance, and for the purchase (or lease), operation, mainte- nance, repair, and regular replacement of a full-size automobile. Section 7: Retirement Recommended 1. The Employer agrees to enroll the Employee into the applicable state or local retirement system and to make all the appropriate contributions on the Employee’s behalf, for both the Employer and Employee share required. 2. In addition to the Employer’s payment to the state or local retirement system (as applicable) referenced above, Employer agrees to execute all necessary agreements provided by ICMA Retire- ment Corporation [ICMA-RC] or other Section 457 deferred compensation plan for Employee’s [continued] participation in said supplementary retirement plan and, in addition to the base sal- ary paid by the Employer to Employee, Employer agrees to pay an amount equal to [percentage of Employee’s base salary, fixed dollar amount of [$], or maximum dollar amount permissible under Fed- eral and state law into the designated plan on the Employee’s behalf, in equal proportionate amount each pay period. The parties shall fully disclose to each other the financial impact of any amendment to the terms of Employee’s retirement benefit. In lieu of making a contribution to a Section 457 deferred compensation plan, the dollar value of this contribution may be used, at the Employ- ee’s option, to purchase previous service from another qualified plan. Option 1 Recognizing that effective service with the community is based in part on the stability provided through a long-term relationship, the Employer shall provide a retirement annuity, as directed by the Employee, at a rate of [dollar amount], payable at the completion of each quarter of the fiscal year. This annuity serves as a retirement contribution and does not require further action of the Employer. Option 2 The Employer shall adopt a qualified 401(a) defined contribution plan offered through ICMA Retirement Corporation for the Employee in the form of a money purchase plan to which the Employer shall contribute [%] of salary or [%] of compensation annually. 2A. Option: The Employee shall be required to contribute [%] of base salary or [dollar amount] annu- ally on a pre-tax basis as a condition of participation. Option 3 The Employer shall adopt a qualified 401(a) profit- sharing plan offered through ICMA Retirement Cor- poration for the Employee in the form of a money purchase plan to which the Employer shall contribute [%] of all performance bonuses annually. 3A. Option: The Employee shall be required to contribute [%] of base salary or [dollar amount] annu- ally on a pre-tax basis as a condition of participation. Section 8: General Business Expenses Recommended 1. Employer agrees to budget for and to pay for pro- fessional dues and subscriptions of the Employee necessary for continuation and full participation in national, regional, state, and local associations, and organizations necessary and desirable for the Employee’s continued professional participation, growth, and advancement, and for the good of the Employer. 2. Employer agrees to budget for and to pay for travel and subsistence expenses of Employee for profes- sional and official travel, meetings, and occasions to adequately continue the professional develop- ment of Employee and to pursue necessary official functions for Employer, including but not limited 59 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 39 to the ICMA Annual Conference, the state league of municipalities, and such other national, regional, state, and local governmental groups and commit- tees in which Employee serves as a member. 3. Employer also agrees to budget for and to pay for travel and subsistence expenses of Employee for short courses, institutes, and seminars that are necessary for the Employee’s professional develop- ment and for the good of the Employer. 4. Employer recognizes that certain expenses of a non-personal but job related nature are incurred by Employee, and agrees to reimburse or to pay said general expenses. The finance director is autho- rized to disburse such moneys upon receipt of duly executed expense or petty cash vouchers, receipts, statements or personal affidavits. 5. The Employer acknowledges the value of having Employee participate and be directly involved in local civic clubs or organizations. Accordingly, Employer shall pay for the reasonable member- ship fees and/or dues to enable the Employee to become an active member in local civic clubs or organizations. Option 1 Technology: The Employer shall provide Employee with a computer, software, fax/modem, cell phone and pager required for the Employee to perform the job and to maintain communication. Section 9: Termination Recommended For the purpose of this agreement, termination shall occur when: 1. The majority of the governing body votes to ter- minate the Employee at a duly authorized public meeting. 2. If the Employer, citizens or legislature acts to amend any provisions of the [charter, code, enabling legis- lation] pertaining to the role, powers, duties, author- ity, responsibilities of the Employee’s position that substantially changes the form of government, the Employee shall have the right to declare that such amendments constitute termination. 3. If the Employer reduces the base salary, compensa- tion or any other financial benefit of the Employee, unless it is applied in no greater percentage than the average reduction of all department heads, such action shall constitute a breach of this agree- ment and will be regarded as a termination. 4. If the Employee resigns following an offer to accept resignation, whether formal or informal, by the Employer as representative of the majority of the governing body that the Employee resign, then the Employee may declare a termination as of the date of the suggestion. 5. Breach of contract declared by either party with a 30 day cure period for either Employee or Employer. Written notice of a breach of contract shall be pro- vided in accordance with the provisions of Section 20. Option 1 In the event the Employee is terminated by the Employer during the six (6) months immediately fol- lowing the seating and swearing-in of one or more new governing body members, and during such time that Employee is willing and able to perform his duties under this Agreement, then, Employer agrees to pay Severance in accordance with Section 10 plus salary and benefits in accordance with Section 10 for any portion of the six months not worked. Section 10: Severance Severance shall be paid to the Employee when employment is terminated as defined in Section 9. If the Employee is terminated, the Employer shall pro- vide a minimum severance payment equal to one year salary at the current rate of pay. This severance shall be paid in a lump sum unless otherwise agreed to by the Employer and the Employee. The Employee shall also be compensated for all accrued sick leave, vacation time, all paid holidays, and executive leave. The Employer agrees to make a contri- bution to the Employee’s deferred compensation account on the value of this compensation calculated using the rate ordinarily contributed on regular compensation. For a minimum period of one year following termi- nation, the Employer shall pay the cost to continue the following benefits: 1. Health insurance for the employee and all depen- dents as provided in Section 4A 2. Life insurance as provided in Section 4D 3. Short-term and long-term disability as provided in Section 4B 4. Car allowance or payment of lease, or provide option to buy city vehicle at depreciated value 5. Out placement services should the employee desire them in an amount not to exceed [$10,000 to $15,000 recommended], and 6. Any other available benefits. 60 40 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR If the Employee is terminated because of a convic- tion of a felony, then the Employer is not obligated to pay severance under this section. Section 11: Resignation In the event that the Employee voluntarily resigns his/ her position with the Employer, the Employee shall provide a minimum of 30 days notice unless the par- ties agree otherwise. Section 12: Performance Evaluation Employer shall annually review the performance of the Employee in [month] subject to a process, form, criteria, and format for the evaluation which shall be mutually agreed upon by the Employer and Employee. The process at a minimum shall include the opportunity for both parties to: (1) prepare a written evaluation, (2) meet and discuss the evalua- tion, and (3) present a written summary of the evalu- ation results. The final written evaluation should be completed and delivered to the Employee within 30 days of the evaluation meeting. Section 13: Hours of Work It is recognized that the Employee must devote a great deal of time outside the normal office hours on busi- ness for the Employer, and to that end Employee shall be allowed to establish an appropriate work schedule. Section 14: Outside Activities The employment provided for by this Agreement shall be the Employee’s sole employment. Recognizing that certain outside consulting or teaching opportuni- ties provide indirect benefits to the Employer and the community, the Employee may elect to accept limited teaching, consulting or other business opportunities with the understanding that such arrangements shall not constitute interference with nor a conflict of interest with his or her responsibilities under this Agreement. Section 15: Moving and Relocation Expenses Recommended Employee agrees to establish residence within the cor- porate boundaries of the local government, if required, within [number] months of employment, and thereafter to maintain residence within the corporate boundaries of the local government. A. Employer shall pay directly for the expenses of moving Employee and his/her family and personal property from [location name] to [location name]. Said moving expenses include packing, moving, storage costs, unpacking, and insurance charges. B. Employer shall reimburse Employee for actual lodging and meal expenses for his/her family in route from [location name] to [location name]. Mileage costs for moving two personal automobiles shall be reimbursed at the current IRS allowable rate of [cents amount] per mile. C. Employer shall pay Employee an interim housing supplement of [dollar amount] per month for a period commencing [date], and shall continue for a maximum of [# ] months, or until a home is pur- chased and closed on, within the corporate limits of the [local government name], whichever event occurs first. D. Employer shall reimburse Employee for a total of [number] round trip air fares for Employee and his/her family [amount of total tickets] at any time during the first year of service to assist with house hunting and other facets of the transition and relo- cation process. The Employee and his/her family may utilize and distribute the total [enter number] individual round trip tickets in any combina- tion of individual members making the trips. The Employee shall be reimbursed for actual lodging and meal expenses incurred by Employee or his/ her family members on any trips conducted prior to relocation, as detailed herein. E. The Employee shall be reimbursed, or Employer may pay directly, for the expenses of packing and moving from temporary housing to permanent housing during the first year of this agreement. F. The Employer shall pay the Employee’s tax liability on all Employer provided benefits for relocation and housing. Option 1 The Employer shall pay a lump sum payment of [$] to the Employee to cover relocation costs. Section 16: Home Sale and Purchase Expenses Recommended A. Employee shall be reimbursed for the direct costs associated with the sale of Employee’s existing personal residence, said reimbursement being lim- ited to real estate agents’ fees, and other closing 61 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 41 costs that are directly associated with the sale of the house. Said reimbursement should not exceed the sum of [$]. B. Employee shall be reimbursed for the costs inciden- tal to buying or building a primary residence within the [local government], including real estate fees, title insurance, and other costs directly associated with the purchase or construction of the house, said reimbursement not to exceed the sum of [$]. Option 1 Employer shall reimburse Employee for up to three discount points within thirty (30) days following pur- chase of a home within the corporate limits of [local government name], in an effort to minimize mortgage rate differentials. Option 2 Employer shall provide Employee with a _________ [fixed-interest, variable-interest, interest-only] loan to purchase a house. The amount of the loan shall not exceed $________. The loan shall be repaid in full to the Employer upon the occurrence of either of the following events: (i) the home, or the Employee’s interest in the home, is sold, transferred, or conveyed, or (ii) the Employee’s employment with the Employer, for any reason, is terminated. The Employer and Employee shall execute any and all documents neces- sary to document this transaction. In the case where the value of the home decreases, the Employee shall not be required to repay the loan. Option 3 Employer agrees to provide the Employee a loan for the purchase of a home in an amount not to exceed [dollar amount]. Employee shall pay Employer a monthly mortgage payment of [dollar amount] for interest, which is equal to the amount currently being paid in principle and interest for the current residence. Employee shall accrue equity at a rate of [% ] per month. Upon termination of employment with the Employer, Employee shall have a maximum of six months to sell the home while continuing to reside in it under the terms and conditions here. Should the home sell during the time period, Employer shall receive 100% of the proceeds minus the percentage of equity accrued by Employee as described above, and minus the amount of equity originally invested by Employee. Said accrued equity and original equity shall both be payable to Employee upon closing. Said original equity invested shall be calculated as an amount equal to the percentage of original purchase price, represented by the original equity investment by Employee, and adjusted to be the same percent- age of equity in the current sale price of the home. All closing costs borne by the seller shall be split between Employer and Employee in a proportion equal to the equity share described above. Should the house fail to sell within the allotted six month time period, Employer has the option of following the previous arrangement to continue in place or to purchase equity, calculated as provided above, plus the original cost of all improvements made to the property. Section 17: Indemnification Beyond that required under Federal, State or Local Law, Employer shall defend, save harmless and indemnify Employee against any tort, professional liability claim or demand or other legal action, whether groundless or otherwise, arising out of an alleged act or omission occurring in the performance of Employee’s duties as [job title] or resulting from the exercise of judgment or discretion in connection with the perfor- mance of program duties or responsibilities, unless the act or omission involved willful or wanton conduct. The Employee may request and the Employer shall not unreasonably refuse to provide independent legal rep- resentation at Employer’s expense and Employer may not unreasonably withhold approval. Legal representa- tion, provided by Employer for Employee, shall extend until a final determination of the legal action including any appeals brought by either party. The Employer shall indemnify employee against any and all losses, damages, judgments, interest, settlements, fines, court costs and other reasonable costs and expenses of legal proceedings including attorneys fees, and any other liabilities incurred by, imposed upon, or suffered by such Employee in connection with or resulting from any claim, action, suit, or proceeding, actual or threat- ened, arising out of or in connection with the perfor- mance of his or her duties. Any settlement of any claim must be made with prior approval of the Employer in order for indemnification, as provided in this Section, to be available. Employee recognizes that Employer shall have the right to compromise and unless the Employee is a party to the suit which Employee shall have a veto authority over the settlement, settle any claim or suit; unless, said compromise or settlement is of a per- sonal nature to Employee. Further, Employer agrees to pay all reasonable litigation expenses of Employee throughout the pendency of any litigation to which 62 42 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR the Employee is a party, witness or advisor to the Employer. Such expense payments shall continue beyond Employee’s service to the Employer as long as litigation is pending. Further, Employer agrees to pay Employee reasonable consulting fees and travel expenses when Employee serves as a witness, advisor or consultant to Employer regarding pending litigation. Section 18: Bonding Employer shall bear the full cost of any fidelity or other bonds required of the Employee under any law or ordinance. Section 19: Other Terms and Conditions of Employment The Employer, only upon agreement with Employee, shall fix any such other terms and conditions of employment, as it may determine from time to time, relating to the performance of the Employee, provided such terms and conditions are not inconsistent with or in conflict with the provisions of this Agreement, the [local government] Charter or any other law. A. Except as otherwise provided in this Agreement, the Employee shall be entitled to the highest level of benefits that are enjoyed by other [appointed officials, appointed employees, department heads or general employees] of the Employer as provided in the Charter, Code, Personnel Rules and Regulations or by practice. Section 20: Notices Notice pursuant to this Agreement shall be given by depositing in the custody of the United States Postal Service, postage prepaid, addressed as follows: (1) EMPLOYER: [Title and address of relevant official (mayor, clerk, etc.)] (2) EMPLOYEE: [Name and address for tax purposes of Employee] Alternatively, notice required pursuant to this Agreement may be personally served in the same man- ner as is applicable to civil judicial practice. Notice shall be deemed given as of the date of personal ser- vice or as the date of deposit of such written notice in the course of transmission in the United States Postal Service. Section 21: General Provisions A. Integration. This Agreement sets forth and estab- lishes the entire understanding between the Employer and the Employee relating to the employ- ment of the Employee by the Employer. Any prior discussions or representations by or between the parties are merged into and rendered null and void by this Agreement. The parties by mutual writ- ten agreement may amend any provision of this agreement during the life of the agreement. Such amendments shall be incorporated and made a part of this agreement. B. Binding Effect. This Agreement shall be binding on the Employer and the Employee as well as their heirs, assigns, executors, personal representatives and successors in interest. C. Effective Date. This Agreement shall become effec- tive on ______, ____. D. Severability. The invalidity or partial invalidity of any portion of this Agreement will not effect the validity of any other provision. In the event that any provision of this Agreement is held to be invalid, the remaining provisions shall be deemed to be in full force and effect as if they have been executed by both parties subsequent to the expungement or judicial modification of the invalid provision. 63 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 43 Index Advertising campaigns function of, 8 professional organizations that post vacancies for, 27–32 Alabama League of Municipalities, 27 Alaska Municipal League, 27 American Society for Public Administration (ASPA), 27 Applicants diverse, 9 external, 9 internal, 9 relations, 10–11, 35 status notification for, 11, 35 Application forms, 10 Arkansas Municipal League, 28 Association of Idaho Cities, 28 Association of Washington Cities, 31 Background checks, 13 Candidates background checks for, 13 guidelines to inform, 13–14 interview guidelines for, 14–15 potential interview questions for, 33–34 selection of, 13 Chief administrators. See also Selection community engagement in profile of, 6 compensation of, 7, 17–18, 25–26 management of organization during recruitment of, 2 performance evaluation for, 19 profile development for, 6, 7 reasons for vacancies of, 3 recruitment assistance from retiring, 7 responsibilities of, 1, 20 transition process for, 19 Code of Ethics (International City/County Manage- ment Association), 1, 21–24 Colorado Municipal League, 28 Community involvement in chief administrator profile, 6 in interviewing process, 15 – 16 Commuting expenses, 18 Compensation Guidelines (International City/County Management Association), 17, 25–26 Compensation package changes in, 26 elements of, 7, 17–18 guidelines for, 25–26 negotiation of, 17 – 18, 25 Confidentiality, 11, 12 Connecticut Conference of Municipalities, 28 Council-manager government, 3 Delaware League of Local Governments, 28 Diverse applicants, 9 Elections, vacancy occurring prior to, 3 Employment agreements, 18, 26, 36 – 42 Florida League of Cities, 28 Geographic considerations, 8 Georgia Municipal Association, 28 Housing, 18 Hybrid recruitment method, 4, 5 ICMA Range Riders, 2, 5, 9 Illinois Municipal League, 28 Indiana Association of Cities and Towns, 28 In-house expertise recruitment method, 4 Initial interviews, 14 Interim administrators, 2 Interim management, 2 International City/County Management Association (ICMA) Code of Ethics, 1, 21–24 Compensation Guidelines, 7, 17, 25–26 Model Employment Agreement, 18, 36 – 42 position vacancy postings through, 27 Range Rider, 2, 5, 9 salary information, source of, 17 Voluntary Credentialing Program, 6 International Hispanic Network (IHN), 27 Interviews initial, 14 questions for, 14–15, 33–34 64 44 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR second, 15 selecting candidates for, 13 structure of, 14 Iowa League of Cities, 29 Kentucky League of Cities, 29 League of Arizona Cities and Towns, 28 League of California Cities, 28 League of Kansas Municipalities, 29 League of Minnesota Cities, 29 League of Nebraska Municipalities, 30 League of Oregon Cities, 31 League of Wisconsin Municipalities, 32 Local government, 7, 10 Local government managers, 1 Local government work session, 19 Louisiana Municipal Association, 29 Maine Municipal Association, 29 Management, during recruitment, 2 Maryland Municipal League, 29 Massachusetts Municipal Association, 29 Media, role of, 12 Michigan Municipal League, 29 Mississippi Municipal League, 29 Missouri Municipal League, 29 Montana League of Cities and Towns, 30 Municipal Association of South Carolina, 31 National Association of Counties (NACo), 17, 27 National Association of County Administrators (NACA), 27 National Forum for Black Public Administrators (NFBPA), 27 National League of Cities (NLC), 27 Negotiation process, 17–18 Nevada League of Cities and Municipalities, 30 New Hampshire Local Government Center, 30 New Jersey State League of Municipalities, 30 New Mexico Municipal League, 30 New York State Conference of Mayors and Municipal Officials, 30 North Carolina League of Municipalities, 30 North Dakota League of Cities, 30 Ohio Municipal League, 30 Oklahoma Municipal League, 30 Orientation meetings, 19 Outreach strategies, 8–9 Outside expertise recruitment method, 4 Pennsylvania League of Cities & Municipalities, 31 Performance evaluation, 19 Professional organizations, 27–32 Questions, interview, 14, 33–34 Recruitment advertising as element of, 8 development of administrator profile, 6, 7 geographic scope as issue for, 8 hybrid method for, 5 in-house expertise method for, 4 initiation of, 3 management of organization during, 2 outreach strategies for, 8–9 outside expertise method for, 4 schedule for, 7 Recruitment process confidentiality in, 11 elements of, 10–11 role of media in, 12 Reference checks, 15 Relocation expenses, 18 Resignation, 3, 7 Résumés acknowledgement of, 11 confidentiality of, 12 review of, 13 Rhode Island League of Cities and Towns, 31 Salary, 17 Schedule, recruitment, 7 Second interviews, 15 Selection announcement of decision in, 19 application review as step in, 13 candidates to be interviewed as step in, 13 community involvement in, 15–16 decision process for, 16 interviews for, 14–15, 33–34 inviting candidate’s spouse/partner as step in, 15 reference checks as step in, 15 staff involvement in, 16 Severance provisions, 26 Souses/partners, candidate, 15 South Dakota Municipal League, 31 Staff members, involvement in candidate selection, 16 State municipal leagues, 27–32 Status notification, 11, 35 Temporary housing, 18 65 RecRuitment Guidelines foR selectinG a local GoveRnment administRatoR 45 Tennessee Municipal League, 31 Termination, 3, 7 Texas Municipal League, 31 Transparency, 26 Utah League of Cities and Towns, 31 Vacancies professional organizations that post position, 27–32 reasons for, 3, 7 Vermont League of Cities & Towns, 31 Virginia Municipal League, 31 Voluntary Credentialing Program (International City/ County Management Association), 6 West Virginia Municipal League, 32 Work sessions, initial for expectations, goals, and objectives, 19 Wyoming Association of Municipalities, 32 66 67 68 69