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HomeMy WebLinkAboutBozeman technical proposal ManitouCity of Bozeman Fire Protection Master Plan Revision Prepared For: City of Bozeman, Montana Attn: Robin Crough, City Clerk September 30, 2016 MANITOV LINCORPORATED 1245 Park Street, Suite 1A Peekskill, NY 10566 www.manitouinc.com 914-437-8749 MANITOU INCORPORATED Program Evaluation, Planning, and Public Safety Management Consultants Manitou, Inc. 1245 Park Street, Suite 1A Peekskill, NY 10566 USA Phone 914-437-8749 Fax: 914-801-5061 September 30, 2016 www.manitouinc.com Robin Crough, City Clerk Bozeman City Hall 121 North Rouse Street, Suite 201 Bozeman, Montana 59771-1230 RE: Bozeman Fire Department Comprehensive Fire Master Plan Dear Ms. Crough: Manitou, Inc. is pleased to submit the following proposal to develop a 15-year Comprehensive Master Plan for the Bozeman Fire Department. Our team recognizes the importance of the plan and appreciates your consideration of our proposal. Manitou has successfully developed similar plans utilizing the expertise and experience of our team. A member of our team previously managed the national Community Fire Defense Master Planning Program while serving with the U.S. Fire Administration and another member of our team served as the GIS specialist that developed the BFD's current master plan. All members of our team have been affiliated with related master planning initiatives with the National Fire Protection Association (NFPA) and the Commission on Fire Accreditation International (CFAI). With this experience and insight to the Bozeman community and its fire and rescue services, the Manitou team is well prepared to successfully revise the Fire Master Plan that will meet the future needs of the community's emergency services. Our firm stands out from other competitors due to our ability to objectively view the delivery of fire and emergency services from a community-based public policy perspective, out-of-the-box alternative solutions, and the critical review of the efficiency and effectiveness of services and programs without bias or influence by special interest parties. Our team has much experience in working with communities similar in size to Bozeman including current planning related projects in Erlanger, Kentucky and South Orange and Maplewood, New Jersey. We are known for the utilization of state-of-the-art analytical technology and methodology to ensure accuracy and validity of findings and recommendations. We share our findings and recommendations with the communities we serve in a clear and precise method that is easy for decision-makers to identify options for future decisions and policies. Our current workload will allow us to launch the project soon after award of contract sometime before or soon after the beginning of November. We have prepared a proposal that includes our qualifications and experience, the approach and methodology including phases of our work. Each phase identifies the process that is necessary to ensure each of the RFP's desired goals for the plan are met within a timely manner. The proposal's fixed-cost for the plan is reflective of the high quality of detail our team is known to include in its work while working within the confines of the stated timeframe. A completion timeframe of April 2017 has been estimated for the project, and can be adjusted, if necessary. Our team is available if during the review of our proposal you wish to obtain further details regarding our phase of work, approach, or any other details. We appreciate your consideration of our proposal and are excited about conducting this important plan on behalf of the Bozeman Fire Department and look forward to speaking with you. Sincerely, Charles R. Jennings, Ph.D., FIFireE, CFO Manitou Principal & Project Manager cjennings@manitouinc.com SECTION I: STATEMENT OF UNDERSTANDING Established in 1999, Manitou, Inc. is a leading consulting firm devoted to objective data-based analysis of social and economic problems for governments and non-profits globally. We have established a global reputation, working for clients within the United Nations, U. S. Fire Administration, Federal Emergency Management Agency, IBM, and local governments and their fire services across North America. Our Firm's Overview: Name: Manitou, Inc. Business Address: 1245 Park Street Suite 1A Peekskill, NY 10566 Primary Contact: Charles Jennings (914) 437-8749 cjennings@manitouinc.com Year Established: 1999 Type of Ownership: Manitou is a C corporation registered in the State of New York Focus and Experience: Skills and Ability to Assist Your Community. The City of Bozeman wishes to retain the services of a qualified consulting firm such as Manitou, Inc. to evaluate and revise its Fire Protection Master Plan. The nature and scope of work is ideally suited to Manitou due to our extensive experience conducting fire defense master plans for cities and towns including those with similar area served, demographics, and the level and type of fire and emergency services provided by the City of Bozeman. Our Qualifications Manitou, Inc. —An Overview. Manitou was created by its founders as a means to assist local government's need to ensure local fire and emergency services are provided to the public in the most efficient and effective way. Incorporated in the State of New York, Manitou has successfully provided consultation services to a wide range of communities throughout North America. The firm's office has been located in Peekskill, New York since its incorporation in 1999. Our principals include Charles Jennings who holds Masters Degrees in Fire Protection Management and Planning from Cornell University and a PhD in City and Regional Planning and Tristi Nichols who is also a Cornell University graduate with a PhD in Program Evaluation and Planning. Associates include Mark Chubb, John Cochran, Robert McNally, and Robert Mitchell. Collectively, the team of principals and associates offer the best professional expertise required for such projects as identified by the City of Bozeman. We are a small firm with big capabilities and a reputation for technical excellence and client satisfaction. Manitou works in areas from pure research to applied analysis and practical fire station location and location analysis and field evaluation studies. A sample of our service and contribution to the municipal fire protection field include: Consulting and Assessments • Master planning • Organizational assessments • Deployment of fire station location and staffing Manitou, Inc. Technical Proposal Page 1 of 15 Manitou, Inc. Technical Proposal Page 1 of 15 SECTION I: STATEMENT OF UNDERSTANDING Established in 1999, Manitou, Inc. is a leading consulting firm devoted to objective data-based analysis of social and economic problems for governments and non-profits globally. We have established a global reputation, working for clients within the United Nations, U. S. Fire Administration, Federal Emergency Management Agency, IBM, and local governments and their fire services across North America. Our Firm’s Overview: Name:Manitou, Inc. Business Address:1245 Park Street Suite 1A Peekskill, NY 10566 Primary Contact:Charles Jennings (914) 437-8749 cjennings@manitouinc.com Year Established:1999 Type of Ownership: Manitou is a C corporation registered in the State of New York Focus and Experience: Skills and Ability to Assist Your Community.The City of Bozeman wishes to retain the services of a qualified consulting firm such as Manitou, Inc. to evaluate and revise its Fire Protection Master Plan. The nature and scope of work is ideally suited to Manitou due to our extensive experience conducting fire defense master plans for cities and towns including those with similar area served, demographics, and the level and type of fire and emergency services provided by the City of Bozeman. Our Qualifications Manitou, Inc. – An Overview.Manitou was created by its founders as a means to assist local government’s need to ensure local fire and emergency services are provided to the public in the most efficient and effective way. Incorporated in the State of New York, Manitou has successfully provided consultation services to a wide range of communities throughout North America. The firm’s office has been located in Peekskill, New York since its incorporation in 1999. Our principals include Charles Jennings who holds Masters Degrees in Fire Protection Management and Planning from Cornell University and a PhD in City and Regional Planning and Tristi Nichols who is also a Cornell University graduate with a PhD in Program Evaluation and Planning. Associates include Mark Chubb, John Cochran, Robert McNally, and Robert Mitchell. Collectively, the team of principals and associates offer the best professional expertise required for such projects as identified by the City of Bozeman. We are a small firm with big capabilities and a reputation for technical excellence and client satisfaction. Manitou works in areas from pure research to applied analysis and practical fire station location and location analysis and field evaluation studies. A sample of our service and contribution to the municipal fire protection field include: Consulting and Assessments Master planning Organizational assessments Deployment of fire station location and staffing • Consolidation and regionalization • Insurance Services Office (ISO) Public Protection Classification review • Commission on Fire Accreditation International (CFAI) pre-accreditation assessments • Wildland/urban interface assessments and mitigation initiatives Research and Standards Development • Current or former members of National Fire Protection Association (NFPA) committees including: 1710, 1201, and 1250. • Contributors in the development of fire and emergency service administration and management guidelines and best practices • Fire service deployment methodology • Fire evacuation of high-rise buildings Academic and National Activities • Delivery of undergraduate and graduate level fire administration and management coursework • Publishing of related articles and research papers • Active members in the Institution of Fire Engineers (IFE), USA Branch, International Association of Fire Chiefs (IAFC), National Fire Protection Association (NFPA), and the International City/County Management Association (ICMA). SECTION II - TECHNICAL CAPABILITIES National Recognition. Members of our team are recognized for their leadership and contribution to the field of fire service administration, operations, deployment, and planning. Members have served as principal members on national level committees and have contributed extensively to research and publications related to municipal fire administration topics. The following provides an overview of their collective contribution to national-level initiatives related to fire protection administration and planning. Fire Department Studies. Manitou has completed over 35 major municipal fire service studies including numerous comprehensive plans for communities as large as Houston, Texas and Broward County, Florida. Much of our work focuses on the organization, deployment, and planning of a wide spectrum of career, combination, and volunteer fire and EMS agencies including those that currently exist in Bozeman. Innovation. Manitou is unique as the only public safety fire and EMS specialist consulting firm with staff engaged so deeply in both research and application of knowledge in the area of municipal fire protection. We don't merely conduct our work based on accepted practices - we strive to define the most efficient and effective approach while promoting innovation in the municipal fire protection and emergency services realm. Education and Experience. We are an independently owned and managed firm without ties to any interest group and devoted to ethical, open, and defensible analysis. We have an unparalleled combination of experience working with governments as well as extensive practitioner credibility. As you will see in our references, we have a number of recent and ongoing projects with other jurisdictions. We are a small firm with world-class capabilities. As we carry a small number of projects, each engagement gets our full attention, and we are committed to technical excellence and client satisfaction. Our team's project manager holds degrees in city and regional planning, and has served as a chief officer and agency administrator in multiple settings. Our entire project team is highly experienced and has numerous projects behind them, including experience with multi-jurisdictional consolidation of services and efficiency analysis. Public Interest. We have a reputation for fair studies conveyed in plain language and always reflecting the public interest. We always base our findings on empirical data from the local sources. This evidence- based approach distinguishes us from others in the field. We engage in academic research on municipal fire protection topics, and Manitou, Inc. Technical Proposal Page 2 of 15 Manitou, Inc. Technical Proposal Page 2 of 15 Consolidation and regionalization Insurance Services Office (ISO) Public Protection Classification review Commission on Fire Accreditation International (CFAI) pre-accreditation assessments Wildland/urban interface assessments and mitigation initiatives Research and Standards Development Current or former members of National Fire Protection Association (NFPA) committees including: 1710, 1201, and 1250. Contributors in the development of fire and emergency service administration and management guidelines and best practices Fire service deployment methodology Fire evacuation of high-rise buildings Academic and National Activities Delivery of undergraduate and graduate level fire administration and management coursework Publishing of related articles and research papers Active members in the Institution of Fire Engineers (IFE), USA Branch, International Association of Fire Chiefs (IAFC), National Fire Protection Association (NFPA), and the International City/County Management Association (ICMA). SECTION II – TECHNICAL CAPABILITIES National Recognition. Members of our team are recognized for their leadership and contribution to the field of fire service administration, operations, deployment, and planning. Members have served as principal members on national level committees and have contributed extensively to research and publications related to municipal fire administration topics. The following provides an overview of their collective contribution to national-level initiatives related to fire protection administration and planning. Fire Department Studies.Manitou has completed over 35 major municipal fire service studies including numerous comprehensive plans for communities as large as Houston, Texas and Broward County, Florida. Much of our work focuses on the organization, deployment, and planning of a wide spectrum of career, combination, and volunteer fire and EMS agencies including those that currently exist in Bozeman. Innovation.Manitou is unique as the only public safety fire and EMS specialist consulting firm with staff engaged so deeply in both research and application of knowledge in the area of municipal fire protection. We don't merely conduct our work based on accepted practices - we strive to define the most efficient and effective approach while promoting innovation in the municipal fire protection and emergency services realm. Education and Experience.We are an independently owned and managed firm without ties to any interest group and devoted to ethical, open, and defensible analysis. We have an unparalleled combination of experience working with governments as well as extensive practitioner credibility. As you will see in our references, we have a number of recent and ongoing projects with other jurisdictions. We are a small firm with world-class capabilities. As we carry a small number of projects, each engagement gets our full attention, and we are committed to technical excellence and client satisfaction. Our team’s project manager holds degrees in city and regional planning, and has served as a chief officer and agency administrator in multiple settings. Our entire project team is highly experienced and has numerous projects behind them, including experience with multi-jurisdictional consolidation of services and efficiency analysis. Public Interest.We have a reputation for fair studies conveyed in plain language and always reflecting the public interest. We always base our findings on empirical data from the local sources. This evidence- based approach distinguishes us from others in the field. We engage in academic research on municipal fire protection topics, and balance considerable practitioner experience - assuring that our findings are Reasonable and reflect the local environment. Project Experience Similar Projects. Manitou is on the leading edge of municipal fire protection organization, deployment, and planning. We are actively engaged in the development of processes that measure the performance of public fire protection and emergency services. The following consist of similar fire department studies where station location and/or relocation using deployment analysis, preliminary spatial needs and station siting have been completed by our principals and associates. The following list is some of our most recent work: Year On time/ completed within budget South Orange and Maplewood, New Jersey In progress Pending Multi-agency organization and operational assessment including analysis of fire station location and potential consolidation. Standards applied: NFPA 1710, ISO Erlanger, Kentucky In progress Pending Facility condition assessment and fire station location plan Standards applied: NFPA 1710, ISO Cape Breton, Nova Scotia 2016 Yes Organizational review and multi-year plan including location analysis of 32 fire stations. Standards applied: NFPA 1710, Fire Underwriters Survey Bristol, Connecticut 2013 Yes Comprehensive organizational review and community risk analysis including station location and response time analysis. Standards applied: NFPA 1710, ISO Rapid City, South Dakota 2012 Yes Working in support of Fennell Design, a local architecture firm, Manitou conducted a deployment analysis and long-range master plan for the Rapid City Fire Department. The 20-year plan included forecasted staffing, unit, and station needs to maintain the current service levels. Standards applied: NFPA 1710, ISO Bethlehem Township, New York 2011 Yes Long-range township-wide plan incorporating five separate volunteer fire companies. Standards applied: NFPA 1720, ISO Manitou, Inc. Technical Proposal Page 3 of 15 Manitou, Inc. Technical Proposal Page 3 of 15 balance considerable practitioner experience - assuring that our findings are Reasonable and reflect the local environment. Project Experience Similar Projects.Manitou is on the leading edge of municipal fire protection organization, deployment, and planning. We are actively engaged in the development of processes that measure the performance of public fire protection and emergency services. The following consist of similar fire department studies where station location and/or relocation using deployment analysis, preliminary spatial needs and station siting have been completed by our principals and associates. The following list is some of our most recent work: Year completed On time/ within budget South Orange and Maplewood, New Jersey Multi-agency organization and operational assessment including analysis of fire station location and potential consolidation. Standards applied: NFPA 1710, ISO In progress Pending Erlanger, Kentucky Facility condition assessment and fire station location plan Standards applied: NFPA 1710, ISO In progress Pending Cape Breton, Nova Scotia Organizational review and multi-year plan including location analysis of 32 fire stations. Standards applied: NFPA 1710, Fire Underwriters Survey 2016 Yes Bristol, Connecticut Comprehensive organizational review and community risk analysis including station location and response time analysis. Standards applied: NFPA 1710, ISO 2013 Yes Rapid City, South Dakota Working in support of Fennell Design, a local architecture firm, Manitou conducted a deployment analysis and long-range master plan for the Rapid City Fire Department. The 20-year plan included forecasted staffing, unit, and station needs to maintain the current service levels. Standards applied: NFPA 1710, ISO 2012 Yes Bethlehem Township, New York Long-range township-wide plan incorporating five separate volunteer fire companies. Standards applied: NFPA 1720, ISO 2011 Yes SECTION III - PERSONNEL QUALIFICATIONS The Manitou Project Team The Manitou team is well-experienced and nationally recognized in the field of public fire protection and emergency services organization, administration and planning. This experience and achievement, along with their education, makes them the best qualified to understand and address the City of Bozeman's unique challenges to providing fire and emergency services. Their approach to addressing these challenges includes proven methods to improving the services provided by the Bozeman Fire Department. The team uses a work plan that encompasses a timeframe, budget, and deliverables while constantly monitoring the progress of the analysis including addressing issues that may arise during the course of the project. Throughout the project, team members will carry each phase of the project in a coordinated effort while constantly reviewing the timeline and deliverables of each task in conjunction with representatives of fire department. The Manitou team for the project is comprised of the following members. Each of the member's education, municipal experience including fire department planning, and background is included. Project Team Organization Charles Jennings Project Coordinator Assessement & Technical Analysis 1 I I 1 Robert McNally Data/Forecasting Analysis Technical & Onsite Review John Cochran Assessment and Analysis Technical & Onsite Review Manitou, Inc. Technical Proposal Page 4 of 15 Manitou, Inc. Technical Proposal Page 4 of 15 SECTION III – PERSONNEL QUALIFICATIONS The Manitou Project Team The Manitou team is well-experienced and nationally recognized in the field of public fire protection and emergency services organization, administration and planning. This experience and achievement, along with their education, makes them the best qualified to understand and address the City of Bozeman’s unique challenges to providing fire and emergency services. Their approach to addressing these challenges includes proven methods to improving the services provided by the Bozeman Fire Department. The team uses a work plan that encompasses a timeframe, budget, and deliverables while constantly monitoring the progress of the analysis including addressing issues that may arise during the course of the project. Throughout the project, team members will carry each phase of the project in a coordinated effort while constantly reviewing the timeline and deliverables of each task in conjunction with representatives of fire department. The Manitou team for the project is comprised of the following members. Each of the member’s education, municipal experience including fire department planning, and background is included. Project Team Organization Charles Jennings Project Coordinator Assessement & Technical Analysis Robert McNally Data/Forecasting Analysis Technical & Onsite Review John Cochran Assessment and Analysis Technical & Onsite Review Charles Jennings, Ph.D., FIFireE, CFO Principal, Contract Management Education Masters and PhD, City and Regional Planning, Cornell University Certifications Chief Fire Officer Designation, Center for Public Safety Excellence (CPSC) Selected Affiliations Fellow, Institution of Fire Engineers, U.S. Branch (IFE) Member, National Fire Protection Association (NFPA) Member, International City/County Management Association (ICMA) Member, American Society for Quality Specializations • Fire and emergency service deployment analysis • Fire data and community risk analysis • Fire and emergency service management • Emergency services forecasting Charles Jennings, Ph.D. has spent the last twenty-five years as an independent consultant, and founded Manitou, Inc. in 1999 to formalize his research and consulting practice. Fire Service Master Planning. Dr. Jennings is recognized as one of the leading experts on fire service deployment, having organized two international conferences, and edited a special issue of Fire Technology devoted to the subject. He has developed master plans and conducted deployment analysis studies including forecasts of future demand and facility, apparatus, and staffing needs for many cities through Manitou and as a subcontractor to firms. Jennings is on the faculty of John Jay College of Criminal Justice of the City University of New York, teaching in the Fire and Emergency Services program. He also directs the Christian Regenhard Center for Emergency Response Studies, an applied research center devoted to public safety response. He recently co- edited, Managing Fire and Emergency Services, published by the International City/County Management Association. His contribution includes chapters related to community fire risk. Jennings served as Deputy Commissioner of Public Safety for the City of White Plains, NY (pop. 57,866, daytime population over 200,000) and was responsible for multiple initiatives including liaison with the developer of a major retail and residential project which included construction of two 35-story residential towers, and later, two 42-story mixed-use towers - the tallest buildings in New York between Manhattan and Albany, NY. He designed and implemented a new dispatch facility, and upgraded training and equipment. During his term Jennings also served as Acting Fire Chief, managing all aspects of the fire department, including incident response and command. He brings over 25 years of service in volunteer, combination, and career departments. National Recognition. He actively publishes research articles on various fire service planning topics including fire station location and resource deployment and is recognized internationally as one of the experts in this area. Most recently, he was named a Fellow of the Institution of Fire Engineers in recognition of his continued contributions to advancement of fire service knowledge and practice. Dr. Jennings has participated in more than 35 fire department studies since forming Manitou in 1999. Prior to this, he consulted independently from 1991. Manitou, Inc. Technical Proposal Page 5 of 15 Manitou, Inc. Technical Proposal Page 5 of 15 Charles Jennings, Ph.D., FIFireE, CFO Principal, Contract Management Specializations Fire and emergency service deployment analysis Fire data and community risk analysis Fire and emergency service management Emergency services forecasting Charles Jennings, Ph.D. has spent the last twenty-five years as an independent consultant, and founded Manitou, Inc. in 1999 to formalize his research and consulting practice. Fire Service Master Planning.Dr. Jennings is recognized as one of the leading experts on fire service deployment, having organized two international conferences, and edited a special issue of Fire Technology devoted to the subject. He has developed master plans and conducted deployment analysis studies including forecasts of future demand and facility, apparatus, and staffing needs for many cities through Manitou and as a subcontractor to firms. Jennings is on the faculty of John Jay College of Criminal Justice of the City University of New York, teaching in the Fire and Emergency Services program. He also directs the Christian Regenhard Center for Emergency Response Studies, an applied research center devoted to public safety response. He recently co- edited,Managing Fire and Emergency Services,published by the International City/County Management Association. His contribution includes chapters related to community fire risk. Jennings served as Deputy Commissioner of Public Safety for the City of White Plains, NY (pop. 57,866, daytime population over 200,000) and was responsible for multiple initiatives including liaison with the developer of a major retail and residential project which included construction of two 35-story residential towers, and later, two 42-story mixed-use towers - the tallest buildings in New York between Manhattan and Albany, NY. He designed and implemented a new dispatch facility, and upgraded training and equipment. During his term Jennings also served as Acting Fire Chief, managing all aspects of the fire department, including incident response and command. He brings over 25 years of service in volunteer, combination, and career departments. National Recognition.He actively publishes research articles on various fire service planning topics including fire station location and resource deployment and is recognized internationally as one of the experts in this area. Most recently, he was named a Fellow of the Institution of Fire Engineers in recognition of his continued contributions to advancement of fire service knowledge and practice. Dr. Jennings has participated in more than 35 fire department studies since forming Manitou in 1999. Prior to this, he consulted independently from 1991. Education Masters and PhD, City and Regional Planning, Cornell University Certifications Chief Fire Officer Designation, Center for Public Safety Excellence (CPSC) Selected Affiliations Fellow, Institution of Fire Engineers, U.S. Branch (IFE) Member, National Fire Protection Association (NFPA) Member, International City/County Management Association (ICMA) Member, American Society for Quality Robert McNally Associate Education Bachelor's Degree, Public Administration, Kean University, New Jersey Master's Degree, Urban and Regional Planning, University of North Carolina Affiliations Contract Instructor, FEMA Emergency Management Institute and National Fire Academy (NFA) Certifications Self Assessment and Standards of Cover Certification — Commission on Fire Accreditation (CFAI) FEMA HAZUS Certified Specializations • GIS mapping and analysis • Fire Service deployment and forecasting • Emergency Medical Services Organization and Deployment • NFPA 1710 and 1720 • CFAI Self-Assessment and Accreditation Experience. Mr. McNally brings 20 years of public safety experience in Fire and EMS management and deployment. Early in his career he served as a firefighter/paramedic, manager, and instructor and was awarded twice for his service to the communities that he served. He has participated in over 170 fire service studies for fire and EMS agencies of various sizes and has helped communities with a range of projects including master planning, service level evaluation, fire/EMS consolidation, response time analysis, and analyzing community risks using the CFAI Standards of Cover methodology. Education. Mr. McNally graduated magna cum laude from Kean University. At the University of North Carolina, his focus was to apply Geographic Information Science (GIS) technology to public safety and homeland security issues. Robert also worked as a research associate for a homeland security project grant funded by the Defense Intelligence Agency and the Special Warfare branch of the US Navy while attending the University. His thesis on critical infrastructure protection planning was recognized as exemplary research by a statewide geographic association. McNally has been associated with Manitou, Inc. since 2013 and has worked on a number of projects. Recent examples include a Facilities Condition Assessment and Fire station location Study for the City of Erlanger, Kentucky in which GIS technology is employed to assess the demographic, social, industrial, hazardous, and building stock risks that its fire department must protect. National Recognition. Robert serves as an instructor in emergency response as well as geographic information sciences. He has delivered several presentations at national and regional conferences and has been published on the subject of public safety and homeland security. His instruction includes serving as an adjunct faculty at FEMA's National Training Center for both the Emergency Management Institute (EMI) and the National Fire Academy (NFA). Along with using ESRI's GIS platform and several extension software modules, Robert is adept at using GIS for natural disaster damage loss and estimation tools. Selected Projects. Mr. McNally has participated in more than 150 fire department studies since 2005. Manitou, Inc. Technical Proposal Page 6 of 15 Manitou, Inc. Technical Proposal Page 6 of 15 Robert McNally Associate Specializations GIS mapping and analysis Fire Service deployment and forecasting Emergency Medical Services Organization and Deployment NFPA 1710 and 1720 CFAI Self-Assessment and Accreditation Experience.Mr. McNally brings 20 years of public safety experience in Fire and EMS management and deployment. Early in his career he served as a firefighter/paramedic, manager, and instructor and was awarded twice for his service to the communities that he served. He has participated in over 170 fire service studies for fire and EMS agencies of various sizes and has helped communities with a range of projects including master planning, service level evaluation, fire/EMS consolidation, response time analysis, and analyzing community risks using the CFAI Standards of Cover methodology. Education.Mr. McNally graduated magna cum laude from Kean University. At the University of North Carolina, his focus was to apply Geographic Information Science (GIS) technology to public safety and homeland security issues. Robert also worked as a research associate for a homeland security project grant funded by the Defense Intelligence Agency and the Special Warfare branch of the US Navy while attending the University. His thesis on critical infrastructure protection planning was recognized as exemplary research by a statewide geographic association. McNally has been associated with Manitou, Inc. since 2013 and has worked on a number of projects. Recent examples include a Facilities Condition Assessment and Fire station location Study for the City of Erlanger, Kentucky in which GIS technology is employed to assess the demographic, social, industrial, hazardous, and building stock risks that its fire department must protect. National Recognition. Robert serves as an instructor in emergency response as well as geographic information sciences. He has delivered several presentations at national and regional conferences and has been published on the subject of public safety and homeland security. His instruction includes serving as an adjunct faculty at FEMA's National Training Center for both the Emergency Management Institute (EMI) and the National Fire Academy (NFA). Along with using ESRI's GIS platform and several extension software modules, Robert is adept at using GIS for natural disaster damage loss and estimation tools. Selected Projects.Mr. McNally has participated in more than 150 fire department studies since 2005. Education Bachelor’s Degree, Public Administration, Kean University, New Jersey Master’s Degree, Urban and Regional Planning, University of North Carolina Affiliations Contract Instructor, FEMA Emergency Management Institute and National Fire Academy (NFA) Certifications Self Assessment and Standards of Cover Certification – Commission on Fire Accreditation (CFAI) FEMA HAZUS Certified John L. Cochran, MIFireE Associate Education Bachelor's Degree, Public Administration, Memphis State University Affiliations Member, Institution of Fire Engineers, U.S. Branch (IFE) Member, International Association of Fire Chiefs (IAFC) Member, National Fire Protection Association — Committees 1710, 1201, 1250, 1200 Member, Congress for the New Urbanism Member, International City/County Management Association (ICMA) Certifications Six Sigma Self Assessment and Standards of Cover Certification — Commission on Fire Accreditation (CFAI) Specializations • Community fire defense master planning • Public fire service organization, administration, and management • Fire station location, design, staffing, and deployment • ISO Fire Suppression Rating Schedule (FSPS) and Community Public Protection Classification (PPC) • Training, prevention & mitigation, and code enforcement • Public fire protection concepts for neo-traditional town planning • NFPA 1710, 1720, 1250, and 1200 • CFAI Self-Assessment and Accreditation Experience. Mr. Cochran has more than thirty-five years of experience in the fire service, with over eight as a Fire Management Specialist with the Federal Emergency Management Agency's U. S. Fire Administration (USFA); the parent agency of the National Fire Academy. His major achievements include the development of various fire service administration, planning and deployment programs, concepts and methodologies and since 1999 have applied theses skills as a consultant to local communities. During his time with USFA he led national initiatives related to community fire defense planning and served as the agency's liaison to ISO, CFAI, ICMA, and the American Planning Association. From 2005 through early in 2016 he served in fire chief and related senior fire department administration roles in Little Rock and Russellville, Arkansas. In addition to his fire service experience, John worked from 2003 through 2005 as Director of Corporate Homeland Security Business Development for State and local government for the Raytheon Company. Education. He holds a bachelor degree in Public Administration from Memphis State University and is a participant in the National Fire Academy's Executive Fire Officer (EFO) Program. He holds certifications from CFAI in Self Assessment Certification and Standards of Cover. He has extensive background and knowledge in the development of ISO's Fire Suppression Rating Schedule. National Recognition. John currently serves on various fire service deployment committees and initiatives including NFPA 1201 and 1250. Beginning in 1998 he was an original member of NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments. He has authored a variety of national and state articles related fire service administration and management. Manitou, Inc. Technical Proposal Page 7 of 15 Manitou, Inc. Technical Proposal Page 7 of 15 John L. Cochran, MIFireE Associate Specializations Community fire defense master planning Public fire service organization, administration, and management Fire station location, design, staffing, and deployment ISO Fire Suppression Rating Schedule (FSPS) and Community Public Protection Classification (PPC) Training, prevention & mitigation, and code enforcement Public fire protection concepts for neo-traditional town planning NFPA 1710, 1720, 1250, and 1200 CFAI Self-Assessment and Accreditation Experience.Mr. Cochran has more than thirty-five years of experience in the fire service, with over eight as a Fire Management Specialist with the Federal Emergency Management Agency's U. S. Fire Administration (USFA); the parent agency of the National Fire Academy. His major achievements include the development of various fire service administration, planning and deployment programs, concepts and methodologies and since 1999 have applied theses skills as a consultant to local communities. During his time with USFA he led national initiatives related to community fire defense planning and served as the agency’s liaison to ISO, CFAI, ICMA, and the American Planning Association. From 2005 through early in 2016 he served in fire chief and related senior fire department administration roles in Little Rock and Russellville, Arkansas. In addition to his fire service experience, John worked from 2003 through 2005 as Director of Corporate Homeland Security Business Development for State and local government for the Raytheon Company. Education.He holds a bachelor degree in Public Administration from Memphis State University and is a participant in the National Fire Academy’s Executive Fire Officer (EFO) Program. He holds certifications from CFAI in Self Assessment Certification and Standards of Cover. He has extensive background and knowledge in the development of ISO’s Fire Suppression Rating Schedule. National Recognition.John currently serves on various fire service deployment committees and initiatives including NFPA 1201 and 1250. Beginning in 1998 he was an original member of NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments. He has authored a variety of national and state articles related fire service administration and management. Education Bachelor’s Degree, Public Administration, Memphis State University Affiliations Member, Institution of Fire Engineers, U.S. Branch (IFE) Member, International Association of Fire Chiefs (IAFC) Member, National Fire Protection Association –Committees 1710, 1201, 1250, 1200 Member, Congress for the New Urbanism Member, International City/County Management Association (ICMA) Certifications Six Sigma Self Assessment and Standards of Cover Certification – Commission on Fire Accreditation (CFAI) SECTION IV - REFERENCES Manitou has developed many plans and studies similar to the scope of work identified by the City of Bozeman. The projects mentioned has included communities of all sizes and forms of government and who are served by a variety of fire and emergency services, many of which are similar to those provided by the Bozeman Fire Department. The following includes references that we feel are similar in scope the Bozeman Fire Master Plan project. Erlanger, Kentucky Year of Project: 2016 Population: 18,000 Project Coordinator: Dr. Charles Jennings Cape Breton Regional Municipality, Nova Scotia Year of Project: 2016 Population: 98,000 Project Manager: Dr. Charles Jennings Bristol, Connecticut Year of Project: 2014 Population: 60,466 Project Manager: Dr. Charles Jennings Facilities Condition Assessment and Fire Station Location Plan Currently on going, the two-part study includes an assessment of current fire station facilities and a future fire station location review. Specific review includes an inspection of current facilities with regard to their replacement, repair, upgrades, life safety, and life span. The second part of the study includes a station location study including standards of cover and workload projections in conjunction with projected urban growth. Contact: Fire Chief Todd Whitaker 859-727-2488, todd.whitaker@erlangerfd.com Fire Services Organizational Review The Manitou team conducted a comprehensive review of the 800 member 34 station combination fire service. The review consisted of a holistic examination of the agency's services and programs, operations, and deployment. Emphasis of the review focused on fire station location, cultural aspects, particularly with combination and volunteer fire stations. Other areas of review included administration delivery of special services such as fire prevention and training, and potential improvements in property fire insurance ratings. Contact: Michael Merritt, CAO, Cape Breton Regional Municipality 902-563-5005, mjmerritt@cbrm.ns.ca Community Risk Assessment for Bristol Fire Operations Manitou developed a comprehensive community risk analysis for purposes of identifying adequacy of fire service resources, deployment strategies, and prevention activities. The study encompassed natural and technological hazards, fire, specialized services, and fire prevention. The report was presented to the City's Fire Commission and designed to serve as the basis for seeking grant funds for the fire service. Contact: Fire Marshal Robert Grimaldi 860-584-7964 ext 102, robertgrimaldi@ci.bristol.ct.us Manitou, Inc. Technical Proposal Page 8 of 15 Manitou, Inc. Technical Proposal Page 8 of 15 SECTION IV – REFERENCES Manitou has developed many plans and studies similar to the scope of work identified by the City of Bozeman. The projects mentioned has included communities of all sizes and forms of government and who are served by a variety of fire and emergency services, many of which are similar to those provided by the Bozeman Fire Department. The following includes references that we feel are similar in scope the Bozeman Fire Master Plan project. Erlanger, Kentucky Year of Project: 2016 Population: 18,000 Project Coordinator: Dr. Charles Jennings Facilities Condition Assessment and Fire Station Location Plan Currently on going, the two-part study includes an assessment of current fire station facilities and a future fire station location review. Specific review includes an inspection of current facilities with regard to their replacement, repair, upgrades, life safety, and life span. The second part of the study includes a station location study including standards of cover and workload projections in conjunction with projected urban growth. Contact: Fire Chief Todd Whitaker 859-727-2488, todd.whitaker@erlangerfd.com Cape Breton Regional Municipality, Nova Scotia Year of Project: 2016 Population: 98,000 Project Manager: Dr. Charles Jennings Fire Services Organizational Review The Manitou team conducted a comprehensive review of the 800 member 34 station combination fire service. The review consisted of a holistic examination of the agency’s services and programs, operations, and deployment. Emphasis of the review focused on fire station location, cultural aspects, particularly with combination and volunteer fire stations. Other areas of review included administration delivery of special services such as fire prevention and training, and potential improvements in property fire insurance ratings. Contact: Michael Merritt, CAO, Cape Breton Regional Municipality 902-563-5005, mjmerritt@cbrm.ns.ca Bristol, Connecticut Year of Project: 2014 Population: 60,466 Project Manager: Dr. Charles Jennings Community Risk Assessment for Bristol Fire Operations Manitou developed a comprehensive community risk analysis for purposes of identifying adequacy of fire service resources, deployment strategies, and prevention activities. The study encompassed natural and technological hazards, fire, specialized services, and fire prevention. The report was presented to the City’s Fire Commission and designed to serve as the basis for seeking grant funds for the fire service. Contact: Fire Marshal Robert Grimaldi 860-584-7964 ext 102, robertgrimaldi@ci.bristol.ct.us Surrey, British Columbia Year of Project: 2013-14 Population: 509,610 Project Manager: Dr. Charles Jennings Rapid City, South Dakota Year of Project: 2012-13 Population: 69,529 Project Manager: Dr. Charles Jennings Strategic Plan of the Surrey Fire Service Manitou performed facilitation, research, and analysis in support of a strategic plan for the Surrey Fire Service. The thorough process included consultation with a steering group of internal stakeholders, development of a SWOT analysis, internal surveys, comparisons with international best practices, original data analysis, a long-range facilities and service delivery model, and production of a report. This was Manitou's third engagement with the City of Surrey. Contact: Len Garis, Fire Chief 604-543-6700, Iwgaris@surrev.ca Long-range Plan for Delivery of Fire, Rescue, and Emergency Medical Transport in Rapid City, South Dakota Working in support of Fennell Design, a local architecture firm, Manitou conducted a deployment analysis and long-range plan for the Rapid City Fire Department. The 20-year plan included forecasted staffing, unit, and station needs to maintain the current service levels. The study was accepted in 2014, and we expect to present findings as part of the capital facilities budgeting process. Contact: Mike Maltaverne, Fire Chief 605-394-4180, mike.maltaverne@rcgov.com. SECTION V - SUBCONTRACTORS & SECTION VI - CHANGE OF SCOPE Subcontractors At this time Manitou does not foresee the need for retaining the services of subcontractors for the project. The firm is adequately staffed with project managers, subject matter experts, and support staff to successfully develop the master plan. In the event that either the city or the project team feels the need to solicit additional services under the terms and conditions and scope of work, a formal notice will be submitted to the city for prior approval. Change of Scope Any change in the scope of the contract must be agreed upon by both parties in written addendums to the contract for services. In the event of a deletion, Manitou will estimate a reduction in fees based upon an estimate of hours allotted to the task. In the event of addition, Manitou will provide an estimate of additional fees required at a rate of $150 USD per hour. Additions may alter timetable of deliverables depending upon the degree of time necessary to complete. SECTION VII - CONTRACTOR'S EXPECTATION OF CITY STAFF The Manitou will depend on the Bozeman Fire Department and city staff to successfully develop the plan including conducting analysis and technical work. This will include interviews and requests for information. It is anticipated that interviews of at least one hour will be requested of: Manitou, Inc. Technical Proposal Page 9 of 15 Manitou, Inc. Technical Proposal Page 9 of 15 Surrey, British Columbia Year of Project: 2013-14 Population: 509,610 Project Manager: Dr. Charles Jennings Strategic Plan of the Surrey Fire Service Manitou performed facilitation, research, and analysis in support of a strategic plan for the Surrey Fire Service. The thorough process included consultation with a steering group of internal stakeholders, development of a SWOT analysis, internal surveys, comparisons with international best practices, original data analysis, a long-range facilities and service delivery model, and production of a report. This was Manitou’s third engagement with the City of Surrey. Contact: Len Garis, Fire Chief 604-543-6700,lwgaris@surrey.ca Rapid City, South Dakota Year of Project: 2012-13 Population: 69,529 Project Manager: Dr. Charles Jennings Long-range Plan for Delivery of Fire, Rescue, and Emergency Medical Transport in Rapid City, South Dakota Working in support of Fennell Design, a local architecture firm, Manitou conducted a deployment analysis and long-range plan for the Rapid City Fire Department. The 20-year plan included forecasted staffing, unit, and station needs to maintain the current service levels. The study was accepted in 2014, and we expect to present findings as part of the capital facilities budgeting process. Contact: Mike Maltaverne, Fire Chief 605-394-4180, mike.maltaverne@rcgov.com. SECTION V – SUBCONTRACTORS & SECTION VI – CHANGE OF SCOPE Subcontractors At this time Manitou does not foresee the need for retaining the services of subcontractors for the project. The firm is adequately staffed with project managers, subject matter experts, and support staff to successfully develop the master plan. In the event that either the city or the project team feels the need to solicit additional services under the terms and conditions and scope of work, a formal notice will be submitted to the city for prior approval. Change of Scope Any change in the scope of the contract must be agreed upon by both parties in written addendums to the contract for services. In the event of a deletion, Manitou will estimate a reduction in fees based upon an estimate of hours allotted to the task. In the event of addition, Manitou will provide an estimate of additional fees required at a rate of $150 USD per hour. Additions may alter timetable of deliverables depending upon the degree of time necessary to complete. SECTION VII – CONTRACTOR’S EXPECTATION OF CITY STAFF The Manitou will depend on the Bozeman Fire Department and city staff to successfully develop the plan including conducting analysis and technical work. This will include interviews and requests for information. It is anticipated that interviews of at least one hour will be requested of: • Fire Chief and administrative staff • City manager • City Elected Officials • City planning office • City GIS provider • Public Safety Dispatch Center staff • Fire Service Labor Officials Requests for specific information will be sent ahead of on-site interview process for collection by city officials and preview by Manitou consultants. It is unknown how much time the collection of information may take for city officials. Manitou will request that the fire department provide a tour of fire stations, training center, and dispatch center. Major city physical elements will be viewed while traversing through the city. The project's scope of work including each phase and task carried out by the team is dependent upon timely follow-up by identified city offices. Specific support by staff including the collection of documents, data, and other relevant material is crucial to the success and timeliness of the project. It is proposed the specific details of roles and responsibilities for each city office will be formalized during the project initial meeting. Manitou expects that any information, data, or answers during interviews to be truthful, complete, and accurate and provided in a timely manner so that Manitou's services can be completed within the timetable proposed. If not, the time to completion may be extended by Manitou upon notice without penalty by the City. SECTION VIII - PROJECT APPROACH Scope of Work Manitou provides the following description of the scope of work to be conducted by the Manitou team as described within Section VI of the City's Request for Proposal: 1. Analysis and Implementation a) Deployment. The team will analyze the existing levels of service and operational risks while considering station locations and apparatus placement. For recommended travel distance, response area coverage, response time performance, and workload call distribution, the team will reference relevant nationally recognized standards such as NFPA 1710, ISO's Fire Suppression Rating Schedule, and CFAI's Standards of Cover. The team will provide both "geographic" and "demand based" service delivery models utilizing GIS mapping and related technology. b) Implementation Alternatives. After the deployment analysis is completed the team will develop implementation alternatives with defined action-based benchmarks, identify thresholds, and recommend priorities and time-lines. 2. Recommendations c) Fire Stations. The team will then provide city staff with recommendations for additional station locations based upon projected community growth, planned improvements in the city transportation system, natural and manmade physical barriers, water service infrastructure, risk of specific occupancies and activities, land use, transportation patterns, socio-economic factors, and political ramifications. Manitou, Inc. Technical Proposal Page 10 of 15 Manitou, Inc. Technical Proposal Page 10 of 15 Fire Chief and administrative staff City manager City Elected Officials City planning office City GIS provider Public Safety Dispatch Center staff Fire Service Labor Officials Requests for specific information will be sent ahead of on-site interview process for collection by city officials and preview by Manitou consultants. It is unknown how much time the collection of information may take for city officials. Manitou will request that the fire department provide a tour of fire stations, training center, and dispatch center. Major city physical elements will be viewed while traversing through the city. The project’s scope of work including each phase and task carried out by the team is dependent upon timely follow-up by identified city offices. Specific support by staff including the collection of documents, data, and other relevant material is crucial to the success and timeliness of the project. It is proposed the specific details of roles and responsibilities for each city office will be formalized during the project initial meeting. Manitou expects that any information, data, or answers during interviews to be truthful, complete, and accurate and provided in a timely manner so that Manitou’s services can be completed within the timetable proposed. If not, the time to completion may be extended by Manitou upon notice without penalty by the City. SECTION VIII – PROJECT APPROACH Scope of Work Manitou provides the following description of the scope of work to be conducted by the Manitou team as described within Section VI of the City’s Request for Proposal: 1. Analysis and Implementation a) Deployment.The team will analyze the existing levels of service and operational risks while considering station locations and apparatus placement. For recommended travel distance, response area coverage, response time performance, and workload call distribution, the team will reference relevant nationally recognized standards such as NFPA 1710, ISO’s Fire Suppression Rating Schedule, and CFAI’s Standards of Cover. The team will provide both “geographic” and “demand based” service delivery models utilizing GIS mapping and related technology. b) Implementation Alternatives.After the deployment analysis is completed the team will develop implementation alternatives with defined action-based benchmarks, identify thresholds, and recommend priorities and time-lines. 2. Recommendations c) Fire Stations.The team will then provide city staff with recommendations for additional station locations based upon projected community growth, planned improvements in the city transportation system, natural and manmade physical barriers, water service infrastructure, risk of specific occupancies and activities, land use, transportation patterns, socio-economic factors, and political ramifications. d) Operational Elements. The team will provide recommendations regarding the operational elements of all stations (current and future) and any changes in those elements over time. e) Staffing. Recommendations will be provided regarding staffing levels and practices necessary to support recommended operational changes, including the number of stations and configuration, scheduling of personnel, composition of staff, additional staff, and other alternatives. f) Information Management and Mapping. The team will provide recommendations for GIS, information management, and other software for use in mapping, statistical evaluation of service levels, incident patterns, anticipating growth, and risk assessment. 3. GIS Mapping g) Future Analysis. Manitou will produce GIS data layers that will assist the Department in analyzing future trends in growth and incident patterns. The GIS data layers shall be designed to allow City of Bozeman and Bozeman Fire Department staff to attach live databases and easily update the data layers. The data layers created will become property of the Bozeman Fire Department at the completion of the project. Approach A three-phase process has been developed specifically for the project and is based on the understanding of the City of Bozeman's expectations. During the project the Manitou team will utilize a variety of approaches, tools, and techniques that have proven through experience to provide the type and quality of desired results. We have identified the various steps in the project as phases. PHASE I • Project Kickoff and Onsite Field Work PHASE II • Assessment of Current and Projected Station Locations PHASE III • Development of Findings and Report Submittal Project Provisions As part of the Scope of Work, the Ma nitou team shall adhere to the following provisions: • The master plan will incorporate the following: • City of Bozeman Transportation Master Plan • The City of Bozeman Community Plan • other applicable plans — The City of Bozeman Water Facility Plan — Gallatin County 911 Strategic Plan • The team will develop the plan while focusing on identifying future station sites, establishing local service and delivery standards, prioritizing capital improvements, and recommended funding and acquisition strategies. • Review and incorporate existing community plans and policies into the final master plan. Manitou, Inc. Technical Proposal Page 11 of 15 Manitou, Inc. Technical Proposal Page 11 of 15 d)OperationalElements.Theteamwillproviderecommendationsregardingtheoperationalelementsofallstations (current and future) and any changes in those elements over time. e) Staffing.Recommendations will be provided regarding staffing levels and practices necessary to support recommended operational changes, including the number of stations and configuration, scheduling of personnel, composition of staff, additional staff, and other alternatives. f) Information Management and Mapping.The team will provide recommendations for GIS, information management, and other software for use in mapping, statistical evaluation of service levels, incident patterns, anticipating growth, and risk assessment. 3. GIS Mapping g) Future Analysis.Manitou will produce GIS data layers that will assist the Department in analyzing future trends in growth and incident patterns. The GIS data layers shall be designed to allow City of Bozeman and Bozeman Fire Department staff to attach live databases and easily update the data layers. The data layers created will become property of the Bozeman Fire Department at the completion of the project. Approach A three-phase process has been developed specifically for the project and is based on the understanding of the City of Bozeman’s expectations. During the project the Manitou team will utilize a variety of approaches, tools, and techniques that have proven through experience to provide the type and quality of desired results. We have identified the various steps in the project as phases. Project Provisions As part of the Scope of Work, the Manitou team shall adhere to the following provisions: The master plan will incorporate the following: City of Bozeman Transportation Master Plan –The City of Bozeman Water Facility Plan The City of Bozeman Community Plan –Gallatin County 911 Strategic Plan other applicable plans The team will develop the plan while focusing on identifying future station sites, establishing local service and delivery standards, prioritizing capital improvements, and recommended funding and acquisition strategies. Review and incorporate existing community plans and policies into the final master plan. PHASE I •Project Kickoffand Onsite FieldWork PHASE II •Assessment ofCurrent andProjected StationLocations PHASE III •Development of Findings and Report Submittal Example Response Map • The team will develop a Comprehensive Fire Master Plan that includes a risk assessment and standards of cover (SOC) component consistent with Commission on Fire Accreditation International (CFAI) 6thedition. The plan will include supporting documents, materials, maps, and references. A draft plan and related documents will be submitted for reviewed to Fire Department staff. Revisions will occur as needed and the final plan will be presented to the City Administration and Commission. • The city will provide the team with available data that will be useful in meeting the requirements of the project. It is understood by the Manitou team that data provided is owned by the City of Bozeman and shall be used solely for the purpose of developing the Comprehensive Fire Master Plan and may not be used for any other purpose without the express written consent of the City of Bozeman. • While conducting the project the Manitou team will utilize GIS mapping and related technology. SECTION IX - PROJECT TASKS Methodology The team uses an objective-based approach to each project they undertake that is independent from any organization or special interest group. In doing so, they will reference nationally recognized standards, concepts, and best practices coupled with local needs. This includes utilizing relevant standards of the National Fire Protection Association (NFPA) including Standard 1710 or 1720 as identified by the community, self-assessment and standards of cover guidelines as provided by the Commission on Fire Accreditation International (CFAI), and the 2014 Edition of the Fire Suppression Rating Schedule applied by the Insurance Services Office (ISO). The following provides a detailed overview of the teams typical methodology used to identify the current delivery model and its response times and projected growth. Standards of Cover Analysis: 1. Complete a review of the current deployment a. Description of the community served b. Review of the services provided within the existing deployment and baseline performance c. Review of community expectations 2. Complete a risk assessment of the area served 3. Measure the system performance using historical data 4. Develop draft performance measures 5. Develop or validate a methodology for complying with the performance measures 6. Complete an overall evaluation of the delivery system including any recommendations for changes to deployment or policies with the agency. Our approach to these tasks builds on our experience in performing these studies as well as our deep understanding of the dynamics of community fire protection. We begin by analyzing current conditions with regard to services delivered, response time performance, and demand for service. Manitou, Inc. Technical Proposal Page 12 of 15 Manitou, Inc. Technical Proposal Page 12 of 15 The team will develop a Comprehensive Fire Master Plan that includes a risk assessment and standards of cover (SOC) component consistent with Commission on Fire Accreditation International (CFAI) 6thedition. The plan will include supporting documents, materials, maps, and references. A draft plan and related documents will be submitted for reviewed to Fire Department staff. Revisions will occur as needed and the final plan will be presented to the City Administration and Commission. The city will provide the team with available data that will be useful in meeting the requirements of the project. It is understood by the Manitou team that data provided is owned by the City of Bozeman and shall be used solely for the purpose of developing the Comprehensive Fire Master Plan and may not be used for any other purpose without the express written consent of the City of Bozeman. While conducting the project the Manitou team will utilize GIS mapping and related technology. SECTION IX – PROJECT TASKS Methodology The team uses an objective-based approach to each project they undertake that is independent from any organization or special interest group. In doing so, they will reference nationally recognized standards, concepts, and best practices coupled with local needs. This includes utilizing relevant standards of the National Fire Protection Association (NFPA) including Standard 1710 or 1720 as identified by the community, self-assessment and standards of cover guidelines as provided by the Commission on Fire Accreditation International (CFAI), and the 2014 Edition of the Fire Suppression Rating Schedule applied by the Insurance Services Office (ISO). The following provides a detailed overview of the teams typical methodology used to identify the current delivery model and its response times and projected growth. Standards of Cover Analysis: 1.Complete a review of the current deployment a.Description of the community served b.Review of the services provided within the existing deployment and baseline performance c.Review of community expectations 2.Complete a risk assessment of the area served 3.Measure the system performance using historical data 4.Develop draft performance measures 5.Develop or validate a methodology for complying with the performance measures 6.Complete an overall evaluation of the delivery system including any recommendations for changes to deployment or policies with the agency. Our approach to these tasks builds on our experience in performing these studies as well as our deep understanding of the dynamics of community fire protection. We begin by analyzing current conditions with regard to services delivered, response time performance, and demand for service. Example Response Map Current Conditions Analysis: 1. Create a base map illustrating the city limits, transportation network, physical and natural barriers as they relate to current fire station locations. 2. Examine ISO distance requirements for Engine and Truck Apparatus to determine any gaps in coverage in relation to high risk properties (see next section # 1 below). 3. Geographically plot historic emergency incident locations to determine intensity of requests by area. 4. Model response travel time geographic capability to determine any gaps or redundant coverage areas in relation to service demand levels. Mileage/population/service demand coverage statistics. 5. Model first alarm coverage by apparatus in relation to road miles, properties, and population. 6. Develop a closest station response map based upon travel model compared to current district dispatch limits. 7. Examine current population levels, geographic density, historical growth, and age composition as it relates to provision of fire services. 8. Examine current housing use by occupancy and geographically represent areas in relation to fire/ems travel coverage. 9. Examine emergency incident call records for: a. Temporal changes by call type b. Response times (including turnout if data is available) for both Fire and EMS units by call type c. Determine the impact of simultaneous calls by call type d. Determine unit workload levels 10. Examine future land use plans and develop rough population scenarios, including impacts on workload or response needs. Future Needs Planning: 1. Determine three strategies if new station/unit locations or the relocation of an existing station/unit is necessary. a. Determine apparatus type needed in station. b. Realignment of first due areas c. Consider potential or planned annexations or community development This portion of the study will address such issues as relocation and/or consolidation of current facilities, use of assistance from neighboring jurisdictions and possible consolidation of multi-jurisdictional resources, limited by guidance from the City. The study will be based on the use of available street and related mapping information. Where possible, Manitou will reference Geographic Information System (GIS) data for the City, neighboring communities and other data sources including the Census Bureau. Specifically, the GIS component of the study will: 1. Manitou will locate the existing stations through use of the GIS data available or geocoding of addresses. All existing apparatus will be mapped and displayed as part of the deliverable. 2. In addition to the Bozeman city limits, Manitou will locate surrounding mutual aid stations for showing their potential impact. These stations, as well as Bozeman will show apparatus as well. 3. Manitou will rely on Bozeman GIS staff to provide a clean street centerline file complete with proposed road links. Using these links, Manitou will assign travel speeds by apparatus type to the road network. 4. The existing stations will be mapped by response time and apparatus to develop benchmarks against which to evaluate the historical data and alternative locations and apparatus deployment. 5. Incident data will be used to assess the historical response time and workloads of the current workforce and apparatus. If this data is not tied to the City Street centerlines through geocoding, we will use another geography to approximate their location (i.e., zip codes, local geography (box areas), or census tracts). 6. Identifying the optimal service level will include summary performance measures on unit availability, staffing, and overall system performance. Of course, the availability of space and physical limitation of existing facilities will be considered in any plans for the future. Maps will be produced to demonstrate any recommended options. Manitou, Inc. Technical Proposal Page 13 of 15 Manitou, Inc. Technical Proposal Page 13 of 15 Current Conditions Analysis: 1.Create a base map illustrating the city limits, transportation network, physical and natural barriers as they relate to current fire station locations. 2.Examine ISO distance requirements for Engine and Truck Apparatus to determine any gaps in coverage in relation to high risk properties (see next section # 1 below). 3.Geographically plot historic emergency incident locations to determine intensity of requests by area. 4.Model response travel time geographic capability to determine any gaps or redundant coverage areas in relation to service demand levels. Mileage/population/service demand coverage statistics. 5.Model first alarm coverage by apparatus in relation to road miles, properties, and population. 6.Develop a closest station response map based upon travel model compared to current district dispatch limits. 7.Examine current population levels, geographic density, historical growth, and age composition as it relates to provision of fire services. 8.Examine current housing use by occupancy and geographically represent areas in relation to fire/ems travel coverage. 9.Examine emergency incident call records for: a.Temporal changes by call type b.Response times (including turnout if data is available) for both Fire and EMS units by call type c.Determine the impact of simultaneous calls by call type d.Determine unit workload levels 10.Examine future land use plans and develop rough population scenarios, including impacts on workload or response needs. Future Needs Planning: 1.Determine three strategies if new station/unit locations or the relocation of an existing station/unit is necessary. a.Determine apparatus type needed in station. b.Realignment of first due areas c.Consider potential or planned annexations or community development This portion of the study will address such issues as relocation and/or consolidation of current facilities, use of assistance from neighboring jurisdictions and possible consolidation of multi-jurisdictional resources, limited by guidance from the City. The study will be based on the use of available street and related mapping information. Where possible, Manitou will reference Geographic Information System (GIS) data for the City, neighboring communities and other data sources including the Census Bureau. Specifically, the GIS component of the study will: 1.Manitou will locate the existing stations through use of the GIS data available or geocoding of addresses. All existing apparatus will be mapped and displayed as part of the deliverable. 2.In addition to the Bozeman city limits, Manitou will locate surrounding mutual aid stations for showing their potential impact. These stations, as well as Bozeman will show apparatus as well. 3.Manitou will rely on Bozeman GIS staff to provide a clean street centerline file complete with proposed road links. Using these links, Manitou will assign travel speeds by apparatus type to the road network. 4.The existing stations will be mapped by response time and apparatus to develop benchmarks against which to evaluate the historical data and alternative locations and apparatus deployment. 5.Incident data will be used to assess the historical response time and workloads of the current workforce and apparatus. If this data is not tied to the City Street centerlines through geocoding, we will use another geography to approximate their location (i.e., zip codes, local geography (box areas), or census tracts). 6.Identifying the optimal service level will include summary performance measures on unit availability, staffing, and overall system performance. Of course, the availability of space and physical limitation of existing facilities will be considered in any plans for the future. Maps will be produced to demonstrate any recommended options. Development Tasks: 1. Develop data layers and generate and recommend future projects, changes, and acquisitions 2. Develop draft plan document 3. Review Recommendations with Fire Department staff 4. Create timeline for completion of recommendations 5. Develop final Comprehensive Fire Master Plan Commission SECTION X - DELIVERY SCHEDULE Project Schedule The following project timeline is based on the tentative work schedule as identified within the RFP. The timeline is subject to change based upon mutual agreement of parties representing the City of Bozeman and Manitou during the project work plan development. A timeframe of four months (120 days) is estimated to complete the project starting with the kickoff meeting and initial fieldwork. Phase 2016 November 2016 December January 2017 2017 February Phase I: Project Kickoff Phase II: Plan Research / / / Phase III: Plan Development , , , , , Submittal of Draft and Final Plan Draft Plan. 120 days after the award of contract Manitou will submit to city staff a draft of the master plan. The 15-year fire master plan will include prioritization of short and long-term goals. Manitou will review the draft recommendations with City fire staff and create a timeline for completion of goals. Final Plan and Presentation. A final comprehensive fire master plan document will be created and presented to the City Administration and Commission. Current Workload Current workload will allow the project team to devote time and resources to the Bozeman project beginning the month of November, 2016. Manitou maintains a sufficient number of associates to ensure each project have the dedicated hours and resources to meet timelines and due dates. Manitou, Inc. Technical Proposal Page 14 of 15 Manitou, Inc. Technical Proposal Page 14 of 15 Development Tasks: 1.Develop data layers and generate and recommend future projects, changes, and acquisitions 2.Develop draft plan document 3.Review Recommendations with Fire Department staff 4.Create timeline for completion of recommendations 5.Develop final Comprehensive Fire Master Plan Commission SECTION X – DELIVERY SCHEDULE Project Schedule The following project timeline is based on the tentative work schedule as identified within the RFP. The timeline is subject to change based upon mutual agreement of parties representing the City of Bozeman and Manitou during the project work plan development. A timeframe of four months (120 days) is estimated to complete the project starting with the kickoff meeting and initial fieldwork. Phase November 2016 December 2016 January 2017 February 2017 Phase I: Project Kickoff Phase II: Plan Research Phase III: Plan Development Submittal of Draft and Final Plan Draft Plan.120 days after the award of contract Manitou will submit to city staff a draft of the master plan. The 15-year fire master plan will include prioritization of short and long-term goals. Manitou will review the draft recommendations with City fire staff and create a timeline for completion of goals. Final Plan and Presentation.A final comprehensive fire master plan document will be created and presented to the City Administration and Commission. Current Workload Current workload will allow the project team to devote time and resources to the Bozeman project beginning the month of November, 2016. Manitou maintains a sufficient number of associates to ensure each project have the dedicated hours and resources to meet timelines and due dates.